Best Businesses in Plano, TX

We have used Pro Service Plumbing 2-4 times. While I have no real gauge for comparison in price for their service, it does seem pricier than usual but that comment does not affect my star rating above.

I'm pleased with their installation of our new toilets and water heater, however, after repairing a sink, the employee took our left over/removed/used copper pipes (vintage house)  without asking. I gave them an opportunity to ask  to keep the metal by drumming up a conversation about how expensive copper had become and still no request to take our property, just a statement that the guys back the store send all this stuff in at the end of the year for bonuses. Um bonuses from your customers without asking!

Would we have given them our left overs?  Probably. I know how much that metal is worth but I  wasn't really in the mood to take it to a recycling station. But it's much more responsible and graceful for a person to ASK the owner of the property if they intend to throw it away so that it can be recycled and the employee gets to reap the rewards.

We won't be calling this company anymore as we felt off put by this situation and we want to compare rates elsewhere. This sucks because it's always nice to find a company and stick with them for all your needs. Oh well. On to the next company.

I've used Billy and Amy so many time these last couple of years they feel like family. Very prompt and very knowledgeable.

I've had two bad experiences with Enoch in the last two weeks:

1- I just paid thousands of dollars switching to a tankless water-heater. Enoch sent 1 employee for the complete install. After 12 hours of work the employee admitted he doesn't know why the system has bad water pressure and the next morning it took over 2 minutes for my kitchen sink to start to get warm water. I never had those problems before. I've tried reaching out and they are yet to respond. Last words to me were that I need to pay more to add a filter for hard water... something they never tested before the install. They are great at giving quotes and terrible at following through

2- I tried to get a quote on fixing airflow to my back bedroom. Two employees came and one of the young gentleman told me it's not even worth it for us to do this. I later received a quote for $8000 to completely change all my duct work. Another company quoted me $250 and said it was an easy fix

They did an awesome job and gave us a really good price. We had a pipe start leaking over our water heater. I contacted them through Yelp late in the evening, and they were able to come by the next day. They cut off the old pieces of copper, brass, and plastic pipe, and installed a flexible metal pipe. All in about 15 minutes. They made it look easy!

They were quick with the job and knowledgable. They were very friendly and easy to talk to. And the price was unbeatable. For a plumber to have all of those qualities is very rare.

These guys have a high Yelp rating for a reason. And now I also highly recommend them to anyone who needs a plumber. Andrew is running a business that goes above and beyond, and I don't say that lightly. Thank you guys for the incredible service!

Had 2 different technicians from other companies out to my residence and insisted my water heater had to be replaced. Aaron not only got it back up and running, but his replacement quote was more than fair. If you need an honest and professional plumber, Dodson plumbing is the way to go!.

I have used these guys in several occasions and they never cheated on me. Recently had a leak and the person Mike was super nice coming to my house on time and try very hard to not damage anything to find the issue.  He did, fixed it and cost us $286 for all the 2.5 hours he was trying to find it and fix it.  I know he was honest b/c i was with him and listening to him using his logic to figure this out. This leak was a hard case to find.

Had problems with water coming up from the drain. He came here and put in the roto line about 10 ft deep. He figured out we had a septic tank and removed his line. Charged me $175 for 5 min of nothing.

We had a major issue that required that we shut off the water to the house.  I tried to solve myself, but to no avail.  Called Total Plumbing and Clint came out, fixed the issue and explained everything that they were doing and why.  I have no doubt that we will use them again if the need arises.

Carlos was a breath of fresh air in the house service business.  He was able to come to my house on very short notice.  He did a very thorough job of trouble shooting my plumbing issues and determined that it would be better to take care of the sink trouble when I did my soon to happen faucet replacement.  He was very considerate and professional, so much so he didn't even charge for his service call despite the fact he spent nearly an hour checking on my house.

I highly recommend this honest and very professional plumber!!

Awesome service and reasonable prices. Willing to replace a hot water heater and garbage disposal on a Sunday morning in record time

Super quick and professional service and very reasonably priced. Highly recommend to anyone in the Lavon, Wylie, Nevada, Rockwall area.

Twice these guys helped us out. Over Christmas when we had a house full of guests, we had a gas leak. It was also my husbands 60th birthday. And the city turned our gas off. We panicked. Called these guys and they said we'd have our gas on by evening. They knew the inspector, and were true to their word...we had heat!
We recently had a new aircon and heating unit installed. In the process the technicians cut the gas off. The pilot went out on our water heaters. After calls were not returned from this company, we called All Around. Danny came over and reset the pilots no charge. They are awesome!

Needed a Plumber and called this number...whoever answered the phone is really RUDE...and hung up on me!  Called back and he wouldn't answer...went to voice mail...Must not be in business anymore! Not nice... :-(

(I'm not located in CA...)

I originally chose this plumber because they had positive reviews, but my experience was different. I hired them to replace a water line between the city equipment and my house. After having it replaced I found out they did not reconnect the sprinkler system to the water line. They just broke he connection and left the connector lying in the water sprinkler housing. I called to have them return and fix it and they refused without additional payment despite my having a 5 year warranty. I was forced to hire another company to make the repair and sue Jimmy Cash Plumbing for the amount i was out, which I won. They did not get a permit and inspection from the City of McKinney which is a requirement. If they had done this, it would have been caught when they were making the repair. So buyer beware.

Do not book with these people.  They make appointments, and don't show or answer.  Finally get someone on the phone, and i have an appointment for a different day that i didn't agree with.  Make new appointment, take off work, still a no show, no call. If you call, they send you to voicemail

Would not recommend pricing outrageous and no detailed breakdown of labor, parts just one lump charge almost $600 with $289 trip charge and refused to honor the coupon for a discount. So sorry I went to them I should have reached out to a more local individual company. Oh, they also refuse warranty on their work. Do yourself a favor and go elsewhere

I'm AHS customer. Only I can tell you that they are big time scammers, do not deal with this company.I had deal with many other vendors in the past but I got the most worst service from J & K PLUMBING in my life time. My bathroom sink is dripping water and I called them 3 months ago, still it has not been fixed yet. Every time I called they said we ordered a parts and made a new story everyday,.Also I already paid $100 service trade fee but still waiting for the service to replace the faucet which another cost $400 have to pay from my packet. I will request again, not to waste your money and time to deal with this type of scammers big time fraud company. Thanks

Called this company about a plumbing problem and the only thing I was asked was my zip code, then I was told they had not technicians in my Area.  Then she hung up. Their business is in Little Elm I live in Little Elm.  They obviously aren't interested in business.

Horrible. AVOID.

Bad smell coming from drain in bathroom.

Donny insisted we needed a smoke bomb test to find the leak.

This consisted of pumping smoke from a $10 smoke bombs through the sewer system to find a leak.

Toilet seals were leaking. Great! Problem solved, right?

Wrong.

After charging us $750 for the run around...

the toilets were incorrectly reinstalled... wobbly and leaking.

And the original problem of shower drain odor still exists.

His solution pour some bleach down the drain

Wow. So helpful!

Find a better plumber

Nit being a Karen , but whoever is driving this truck needs to have his ...let's just say he is not safe .  WatchEd the driver not only drive way over the speed limit but jumping in and out of traffic and getting right on people's asses .  tried calling and emailing no answer and email returned so guess this is how we are gonna do it .