Best Businesses in Plano, TX

Mitchell and Cole were great!  Always fast and reasonably priced.  We've used them several times.  Highly recommended.

We have hired Drip Doctor Plumbing on two different occasions. DJ provided great service, was friendly and price was good. He has been professional and punctual. When we needed to explore our options, he was solution-focused and provided us with professional recommendation and executed well on the plan we selected (as opposed to other professionals who try to find ways to complicate the project). We are happy with DJ and continue to recommend him to our network.

Did a solid job from start to finish.  Really nothing but compliments on the entire experience.  Local plumbing family in Prosper doing it right for their customers.  Great work.

We recently bought a new dishwasher from Lowe's and this
company called us next day offering to install it that afternoon!
I don't remember ever buying an appliance with that fast a turnover time.
Chris and Jake were highly professional, knew exactly what they
were doing.
Had the old dishwasher removed and all packing
materials were gone near immediately.  They had to wire the
machine into the wall, it wasn't a plug in type, but that wasn't an issue.
They answered all our questions and were very courteous. If I had to call a plumber they would be my first choice.

We had a funky smell coming from the sink in the  bathroom along with a clogged drain that constantly caused a standing water problem in the shower. Called Edelman Plumbing and received professional and affordable services rendered in a timely manner that successfully addressed both issues. I love supporting locally owned businesses and will definitely recommend this company to local friends and family!

I phone them for information on unclogging water line for 20 y/o refrigerator. Quoted me rate $220 HOUR ...beyond insulting. They had zero interest in helping me trying to make a simple repair doable...and make it affordable for older Refrigerator that works fine. Not every repair is a major $200-300 fix. :(

Returned home from vacation to a leaking water heater. Michael showed up fast, was knowledgeable, very pleasant and had a new one installed and ready to go in 2 hours. He does it all. We will be using him going forward for all of our plumbing needs.

Honest Plumber!!! Sunday night, clogged toilet was plunged and sewage backed up into the shower in the same bathroom! Needed someone asap. Matt called back right away, said he could have someone out next day but then asked me how old my house was - it's new construction, we've lived here only 6 months. Matt told me by TX  law, new construction plumbing is under 1 warranty and suggested I call the original plumber.  I asked  him to keep me on his books until the original plumber showed up, he did so I texted Matt to cancel my appt. He could have taken my $$ for sure but I sure do appreciate his honesty. As soon as our warranty is over, I will be using Matt for all my plumbing needs!!

Al did a great job connecting our 2 hot water heaters so that we could get instant hot water in our master bath.  It's so nice to get in the shower without having to wait 5 minutes for the water to heat.
He also checked out several other sinks in our house and offered to come back at no charge if anything wasn't working right.
I would recommend All About Water Heaters.

Excellent service and timely.  Plumber was friendly and was avle to decipher customer speak.

We had experience a leak around the toilet, the response time was the next day. The Plumbers check the problem, we decided to replaced the toilet, that we purchased from the store. The plumbers returned in a timely matter to install the toilet. Plumbers very friendly and professional.
Thank you.
Jeff & Diane

So we had a burst pipe and were looking for a plumber and I was looking at all the 5's here with a bunch of people posting that they never leave a review but the service was so awesome and I have to admit a little part of me was they either ARE that awesome or they got some friends to post for them :)  Well, they really ARE that awesome!  We noticed the running water inside the wall around 11p Sunday night and after shutting off the water got to bed at 1a or so.  Monday morning around 9a we called him (husband was doing the calling and he got an answering machine and I whispered, leave a message, he'll call back right away, and he called back pretty quickly) and by noon he was working on it (he said he'd be there between noon and 2p I'd never actually had anyone show up towards the beginning of the range that often) and didn't leave until it was complete around 3:30p.  He is knowledgeable, had the parts needed already, and was friendly and personable (and he liked our dog, always a plus, although it's not hard to love our dog :)).  It's not going to be the cheapest but my husband always says cheap, fast, and good, choose which two you want.  We had working toilets and shower less than 24 hrs from the time we discovered the leak.  Would definitely use Jeff again.

My experience with these guys was pretty terrible so far.
1. Plumber appeared to be very dirty. He was not wearing any shoe covers and left dirty steps all over the house. He never used any gloves. We recently painted our bathroom and now we may have to do that again because he touched everything with his hands and left marks on walls, counter tops etc.
2.  Plumber took around 2,5 hours to figure out which pipe is it despite me telling him it since the very start - I understand he may want to make sure but then he is charging me for every pipe he checked and he DID NOT unclog every pipe.
3. One of the pipes is under bushes at front yard. He did not ask for permission or help and simply rushed his equipment into the bushes and literally broke bushes in front yard where everyone can see it.
4. Now he was sent by a company but request check written on his name, also claimed he cleaned 3 clogs(which is a lie as I had 2 problems both related to same drain line). So he requested ridiculously overpriced payment of $840. Then he reduced it to $550 which I believe is still insanely high. I assume he was going to just tell his company that job wasn't done and he charged me with standard $75 fee and take the rest as he kept complaining that company takes too much % of the payment so next I should just call him directly.

My conclusion - avoid this company at all cost. Their plumbers will try to hassle you.
I tried to call them, they promised to have their manager to call me but it never happened.

The plumbers that come out and handle the jobs are pretty good but the lady that answered the phone to set up appointments is very rude. Denise. She has an attitude like she is so annoyed to deal with appointments or any questions. You know the type. She will expect you to know what is being done at your house when you are trying to communicate an appointment, so she doesn't have to look you up in the computer and if you aren't sure the correct terms then she gets annoyed. And last she is so rude to the plumbers when they call in. I was in the room when he called her about my payment, I had not received my claim check from the insurance and told him I didn't want to pay until I received it since they are the ones that got the work approved through the insurance. So the room was very quiet and I could here everything that was said. She says, what do you mean she doesn't want to pay, no she has to pay it's her responsibility !! Note that I wanted to pay right there $8000 but just wanted to pay the remaining $4300 with the check the insurance was supposed to have sent. So he explains and she refused to let me pay the first part. Only accepting the full amount. And going on and on about me having to pay right now. She really wouldn't even let him talk. So I said no I'm going to pay them with the check from insurance and that was it. So he was obviously a little embarrassed getting off the phone with her and leaves. I call my insurance and he says he has the check sitting on his desk because Denise never sent the final invoice. Wow! So I called the plumber and told him that and he said ok. Denise called my phone and left a rude email that I need to pay! I did not call her back. So the check came in and I next day shipped it to the business and that's the last time I will ever use this company . At an office level the customer service is horrible. No consideration for the homeowner and the stress they are already going through with insurance and extensive repairs. She could have shut her big mouth and just called the insurance as they had no problem calling them when additional funds were needed for addition repairs. You guys should really monitor her calls, her attitude isnt helping retain customers!

Scout Plumbing has sent George out to our house a few times over the years and we are always impressed how quick they get back to us to schedule an appointment and George's quality of work is always great.