Best Businesses in Plano, TX

I had a slab leak that was causing water leaking from under the foundation to the side of my house into the neighbor's yard.  I got a recommendation from another plumber to call Bruce at QHR and said he calls them when he is dealing with leaks.  It took a while to get an appointment because they are busy. No marketing just word of mouth.
 
This is a small shop Bruce and a helper showed up ready to get to work. They provided an estimate and explained that this is an estimate not a bid as slab leaks can be difficult and you can't tell what you will run into.  

They did several tests to determine the most probable location of the leak.  They jack hammered a hole about 2 feet by 2 feet through the foundation in the bathroom and dug about 3.5 feet deep and then expended the hole under the slab to about 4 feet by 3 feet.  The job took 2 days to complete and repair the leak.  They replaced about two feet of pipe going through the beam and I could see the pin hole leak in the damaged pipe.   At the end of the process they fill in the hole and repair the slab.  The only thing I must do now is replace tile in a small area of the bathroom.

These guys are honest, fair, and know their stuff.  Bruce has been working on slab leaks for 30 years and has a knack of fitting into small places.  With the expertise and hard work they put into fixing this leak, I was very satisfied and my money was well spent.

We noticed that the pipes behind the kitchen faucet were leaking and they came out promptly and took care of it for us. Shout out to Michael and Brian for being professional and courteous the whole time.

Having just moved to the area, we needed a plumber to fix a leak in the kitchen sink and install a new faucet. Took the recommendation of an acquaintance and called Curtis to set an appointment.  He arrived on time and listened to my description of the issue with the leak. He diagnosed it as a simple fix. Apparently, the original installer used the wrong connectors - which explained the stains on the sink cabinet's floor.

While installing the new faucet and soap dispenser, he found two additional minor seepage points due to improperly tightened fittings and corrected those, too.

His fees are very reasonable by anyone's standard and he is now my go-to plumber as we settle into the northern Dallas area. In every aspect, professional yet friendly  service. Call Curtis for an appointment and you will not be disappointed.

Johnathan is an absolute LIFE SAVER!!! My mom had a major leak at her house in the front yard. All plumbers were booked for the week. Johnathan called me the same day I inquired and said he hated to hear we were without water and would be by later that night if it was okay with us. He came by, assessed the issue and quoted us. He was very informative and understanding when we werent quite sure what decision to make. My dad passed away a month ago and Johnathan took WONDERFUL care of my mom and I. We won't be giving anyone else our business.

Alex was able to accommodate my work schedule. He arrived on time and explained the work being done. It took a couple visits to fix the problem, but I'm confident it has been resolved for good and not just a stop-gap quick fix.

I will use his services in the future for my plumbing needs.

Really enjoyed someone we felt was pricing his services honestly and cared about good customer service.   Already recommended him to our neighbors!

Yes! You've found your plumber. Go ahead and call them!

I'm so thankful I called Drain Dr! I called late yesterday evening and Steve was here at 8:30am today! Not only was he beyond professional, he was quick! We had a stoppage and water was backing up into our home. Steve found clean-outs no problem and went to work. Less than a hour later, the service was complete! Drain Dr also provides a 30 day guarantee on services.

Steve told me the company has had the same owner since 1979....I will definitely call them again if needed.

Some backstory--Originally, I went through my home warranty service and the service received was less than optimal. The company said we did not have clean-outs and to have them installed (for the low, low cost of $600) before they could do the job. Having no access to our showers or toilets, I bit the bullet and called someone outside of our home warranty service--again, I'm so thankful I called Drain Dr!

I called around to several different plumbers in carrollton when the hose spicket on the outside of my house froze.  My local plumber was the cheapest of everyone and had an appointment available the next day so I decided to try them. I LOVED them! They knew immediately what the problem was, had it fixed in 20 minutes, and was over $100 cheaper than thr closest other quote I got. I will use them every time from here on out!!!

Guy knows his stuff. Reliable and does what he says. He even came back on a holiday to verify and resolve some questions I had. IG hoy recommend

This plumbing company is amazing! They helped me with a clogged drain and provided exceptional service. Their team was knowledgeable, efficient, and always kept me informed. Highly recommend!

I don't usually write reviews. That's how great my experience was. They were responsive, timely, professional AND totally reasonably priced. They quickly fixed an old, leaky shower that had been making our water bill more than double what it usually is and I couldn't be more grateful.

We had a leaking bathroom tub faucet. Chad came out and fixed it for much less than the original quote. I highly recommend them. Professional, courteous, punctual.

We called this company to come fix a plumbing issue in our house. When the guy showed up for the appointment, I opened the door and he walked in. No introduction, no hi I'm with whatever company, literally just walked in. He was wearing dirty jeans and a camo jacket. If it hadn't been for the fact that I saw the plumbing truck pull up and I have a 75lb dog that bites if let loose, I would have called the cops. Having a random man just walk into my house when I'm home alone is a no go in my book.

He looked at the plumbing issue and gave me an estimate. I approved the work and he said he would start that minute. Next thing I know another random guy is walking into my house! Does no one introduce themselves?!? Very unprofessional.

They finished the work in 3 hours, even though I was told 2. But I was happy to have it done. To clean out a clogged pipe in a kitchen sink and fix the pressure in a shower head, the cost was $600.

Overall I'm happy with the work done. But I was not happy with the employees. They need to introduce themselves and tell what company they are with, especially if they are going to dress like any person walking down the street, before they just walk right in to someone's house.

Great service! I called on a Friday morning with no hot water. I was asked to send a picture of the brand and model so they could bring parts if needed. They arrived within 2 hours of my call. My 9 year old water heater was still under warranty so I paid just for labor to have a new thermostat installed. 2 other companies told me they couldn't come until Monday/Tuesday and never asked about what unit I had. Great friendly fast service!

If I could give this company no stars that is what I would choose. Steer clear of this place. I had an emergency repair and was told the technician would be there within two hours and they never showed. I have been calling them non stop and someone picks up and hangs up. I would not even call this a business. Please hire someone else and avoid all the troubles. Super unprofessional.