Description
TLC Group Services is a general contractor with the man-power and equipment to fulfill any home remodeling project in Dallas. TLC Group Services has the expertise, knowledge, and resources to complete any project big or small. We count with a masters electrician, certified plumber, and specialized roofer to get the job done right.
HISTORY
Established in 1997.
20+ Years of Experience Remodeling Houses all Over Dallas / Fort-worth TLC Group Services, LLC counts with 20 years of general contracting experience servicing Dallas and surrounding cities. Our services range from flooring, kitchen cabinets, siding, roofing, windows and doors, patio decks and porches, basement remodeling, interior and exterior painting, home improvement and additions, air conditioning, electrical services, standing showers, and home foundation repairs. TLC Group Services is a general contracting company that fulfills any construction project from beginning to end. We strive our best to fulfill our mission which consist of providing Texas home residents with affordable and reliable home remodeling services. It is our duty to provide home renovation services at reasonable prices to our clients. TLC Group Services is a Dallas based company and we are here to deliver what ever home renovation project you have in mind. Get a quote today!
ABOUT BUSINESS OWNER
Thank you for your interest in our services. I myself, Brenda Medellin, will do everything that is in my hands to make all your remodeling & construction requests come to life, thank you.
SERVICES
Painting, Bathtub & Shower Installation, Roofing, Demolition Services, Siding, Door Services, Home Remodeling, Pipe Repair, Room Additions, Ceiling & Wall Painting, Cabinet Painting, Color Matching, Concrete & Masonry, Decks & Railing, Exterior Painting, Fences & Gates, Foundation Services, Garbage Disposal Repair, General Contracting, Home Building, Installs Customer Purchased Materials, Landscaping Services, Balcony Construction, Bathroom Addition, Bedroom Remodeling, Ceiling Painting, Common Area Addition, Deck Construction/Replacement, Deck or Porch Staining, Offers Design Services, Detached Garage Construction, Door Staining, Drywall Repair, Fence or Gate Staining, Garage Remodeling, Kitchen Addition, Laundry Room Remodeling, Patio Construction, Pool Construction, Porch Remodeling, Siding Painting, Single Family Home Construction, Structural repairs, Virtual Consultations, Window Painting, Paint Removal, Leak Detection, Sewer Services, Sink Repair, Staining & Varnishing, Toilet Installation, Wallpaper Removal, Water Heater Repair, Windows Services, Plumbing Services, Emergency Services, Bathroom Remodeling, Faucet Repair, Carpentry, Electrical Services, Kitchen Remodeling, Plaster & Drywall Services, Toilet Repair, Bathtub & Shower Repair, Cabinetry, Commercial Services, Damage Restoration, Drain Installation, Faucet Installation, Flooring, Garbage Disposal Installation, Gas Line Services, Heating & Air Conditioning/HVAC, Hot Tub Installation, Interior Painting, Offers Mobile Home Services, Balcony Remodeling, Bedroom Addition, Cabinet Staining, Ceiling Staining, Common Area Remodeling, Deck or Porch Painting, Deck Remodeling, Detached ADU / Guest House Constructio…, Door Painting, Drywall Installation, Fence or Gate Painting, Garage Addition, Hot Tub Remodeling, Laundry Room Addition, Parking structure construction, Patio Remodeling, Porch Construction/Replacement, Room Painting, Siding Staining, Offers Story Additions, Trim Staining, Wall Staining, Window Staining, Pipe Installation, Residential Services, Sink Installation, Specialty Finishes, Swimming Pools, Trim & Baseboard Painting, Water Heater Installation, Waterproofing, ,
Reviews
Jiping Q.
10/01/2022 12:00:00 SA
My garage ceiling was damaged by busted pipe during the 2021 winter storm. It was very hard to get any handyman, and I finally got hold of Luis at TLC Group. They promptly repaired ceiling drywall for a reasonable price.
Truly enjoyed the service I received from Luis and his group. They were very responsive when reframing my garage door area due to termite damage. I would highly recommend.
TLC was great and Luis was extremely fast with the job. They were able to show-up same day and came with masks for safety. My faucet had a very small leak after the work was completed, and Luis said he would come back to solve the issue. You can trust them to get the job done with great follow-up service if anything happens after.
Luis came out the same day I called and repaired our broken shower faucet. Very professional work and a very nice guy. I highly recommend TLC.
Sharon B.
11/07/2020 12:00:00 SA
I was impressed by their quick response. Luis listened to what I wanted in the master bath and delivered at a very reasonable price. The subs who did the work were exceptional and cleaned up after each day. Luis did his best to exceed my expectations, and succeeded!
Repair of frozen/busted copper pipe repair cost me $867. It took them a total of 10 minutes to repair.. i already had the wall opened up prior to plumbers arrival.. This is an example of an unethical EXTREME OVERCHARGE! Taking advantage of homeowners during emergency weather conditions.
They may actually do great work during non-emergency situations, but when you take advantage of homeowners it tells all I need about the character and integrity of the ownership team. There is a reason that they are not listed with the Better Business Bureau.
Do yourself a favor and find another contractor
From property damage to job abandonment and job abandonment. This company does it all when it comes to those things. Luis the property manager strung me along for more than 3 years, built a partial structure leaving holes on my roof and never pulling permits for it even though I had paid for it. He managed to turn this into the worst experience for me and my family for our first project on our very first home. Not only that but the house was brand new from the ground up and he managed to damage walls, windows, roofing and flooring by leaving holes on the roof. I had originally taken down a negative review due to an agreement that we made which involved him paying fort he damages. But like the project he started 3 years ago, he breached that agreement and abandoned it quickly. Please be mindful and do not pay this man until he finishes the work 100%. He will run and ditch the project at the first chance he gets. I have attached pictures of my initial review and of the damages for your reference. There are tons of other companies that can do a better job and be trustworthy. DO NOT TRUST LUIS. I'm a man of my word is a phrase he like to use very loosely and is laughable.
During the deep freeze in Feb '21, several of our pipes froze and being from California, we were freaking out. I called Luis, and even though the roads were too bad for house visits, he walked me through how to thaw the pipes and also calmed us down about what would happen when the pipes thawed naturally. We have PEX plumbing and everything turned out fine. We were really appreciative of Luis taking the time to walk us through.
Amazing service and professionalism. Luis came out for an estimate the same day I called to inquire. Incredibly responsive and professional. His workers were just as great. Besides the excellent job they did in my home, they were very polite, took covid precautions seriously by wearing their masks the entire time, made sure to protect all of our belongings before painting, kept everything very clean and organized and overall did an excellent job on the project. Looking forward to having them do more work in our home!
I called them so many times and left voicemails too. Still haven't heard back. Found another guy and happy with the service.
Called these folks and scheduled an appointment today. They texted me that they were on the way and then never showed up and never responded to my inquiry if they were still coming.
Not great standing up and ghosting a potential client.
I have had the privilege of working with Luis on multiple projects now. He is a great communicator, and his team also does exceptional work. He has helped me with tasks as simple as paint and as challenging as replacing posts for the covered patio, working with the city on permitting cement work, etc. He has always been fair and always been kind. He is in a challenging business where reputation typically leads to more business. If you read this, I recommend calling Luis; we have upcoming projects, and he will be our go-to guy. We couldn't be happier having crossed paths with Luis and TLC Group Services LLC.
Very helpful! My kitchen faucet was frozen and they tried to help me via text to figure something out since there is a storm outside. They didn't have to do that but was very comforting to try something during the interim. While the faucet is still pending (they said they could come out when weather resolved in case what they suggested did not work), I am very pleased by how quickly they got back in touch and their willingness to help me out remotely.
Thank you Luis for being prompt and quick on the estimate. He came and diagnosed the plumbing problem immediately. I'll be using his other services as well in the future ( tree trimming, and cleaning services). Great service!!
TLC Group Services came out to take a look at our shower to give us their opinion of whether it needed to be replaced. They didn't need to do anything, but I really appreciated their honest advice, will definitely use them in the future!
Very satisfied with my bathroom countertop..
Came out better than I thought..wonderful job.
Thanks again.
Lori A.
04/04/2020 12:00:00 SA
I had plumbing installed, a new electric panel added and an outside wall replaced on an addition to my house. They had to work around a week and a half of rain and the first days of the COVID-19 virus! They kept me informed of delays. The work was done in a professional manner, they were all very friendly and they followed up to make sure everything was working right. Thanks Luis!
I have had The TLC Group working on some remodeling on my garage this summer. They have had to straighten the front wall while reframing and replacing the door. It was leaning in. They did an excellent job of it. They also completely reframed the back door and replaced it. Also installing siding on all three sides of the garage. And installing a storm screen door on the front porch. They still have a little bit left to do but I thought I'd go ahead and let everyone know that if you want some quality work done. Give Luis over at TLC GROUP SERVICES A call and he will help you.
One of the hardest parts about a contracting project is finding contractors who will respond quickly. Good contractors stay busy and still find a way to respond to new inquiries. I had a project at my house that was suddenly revealed to be much bigger and more urgent and TLC was fast to respond even on a weekend. Thanks so much!!
Fixed the blurbing leak and was very professed polite. Would recommend him to others. I did not give him five stars as he was not punctual - said that he will arrive between 2 and 4 and reached around 5 after a few reminders.
Scott L.
04/03/2023 12:00:00 SA
Luis performed an excellent job with installing new duct work and a vent hood. The cost was reasonable and he was able to complete the project in a timely manner. I would recommend this company for your next home project.
Kimberly W.
06/04/2021 12:00:00 SA
Exceptional work by Luis' team. Very friendly and professional. We are very happy with the finished job. We would work with them again and would recommend.
TLC did a fantastic job with our projects. They did a full kitchen makeover with touchups in the bathrooms that were semi-major. The work was flawless and their attention to detail was amazing. They never left until the job was done to our satisfaction. I highly recommend Luis and his team and would definitely hire them again to do anything to our home.
We needed to have the old 70s wood paneling painted in our main livingroom. We contacted TLC Services for an estimate and Luis came out. He gave us a quote for the painting but discussed some lighting issues we had. That wasn't in our initial plan but he gave us such a fair price that we couldn't say no. We had a ceiling fan in the dining area that needed replacing and he took care of that too! Needless to say, my husband and I couldn't be happier with the work. From the electricians to the painters to Luis himself, everyone was super nice to work with. The whole job took about 2 1/2 days so not only was the price fair but it was done in a timely manner too!
One more thing I want to mention. Luis was EXCELLENT when it came to returning my texts and communicating everything up front when it came to the process and any issues that popped up along the way. (There's nothing worse than being hit with surprise charges at end.) I reappreciate him keeping us informed. Luis has great customer service skills and let me tell you. That goes a long way these days!! We will DEFINITELY be using TLC Services again and will not hesitate to recommend them to anyone who will listen! Thank you so much!!!
Great response time for a plumbing issue. Quick, professional and reasonably priced! Highly recommend.
DeLeslyn W.
04/10/2021 12:00:00 SA
The job ended up taking longer than expected. Luis made everything better by doing a couple of extra projects for me at no charge. They were very nice and professional.
I was going some carpentry for a remodel of one of our bathrooms on a Sunday afternoon... what could possibly go wrong... and after knocking in a finish nail I suddenly heard a hissing noise from the wall.
TLC came out right away and had the leak fixed just a couple of hours after I'd made it. While there, TLC did a couple of additional jobs that helped us get this bathroom remodel done in time for holiday guests.
TLC also came out quickly after a slow drip in a toilet line they connected was apparent the next day and they fixed it.
Great support and prompt, quality work.
Claire A.
01/02/2023 12:00:00 SA
I'm getting ready for a large-scale remodel/repair of my late father's house. Luis from TLC came out and walked through the house with me. He had wonderful ideas on design as well as solid knowledge on the technical things that need to happen. He answered all my questions (no matter how dumb I felt they were) thoroughly and kindly. He was so understanding about the headspace I am in right now about my father and the house, too. He worked up very detailed and clear estimates of a couple of ways the work can go and was happy to answer my follow-up questions via text. I can't wait to work with him!
I would stay away. We hired TLC for a large remodel (gut job) based in part on the positive reviews online. They demanded heavy upfront payment and continually asked for more cash to continue even though we had paid for a lot more than had been completed. They missed every timeline they gave us. There were repeated and unexplained delays, including weeks at a time where no one would show up to the site. Communication and responsiveness were poor and it was very hard to get any information or updates on the project. We are 15 months into what should have been a 5-6 month project and there's still a lot of work left even though at this point we've paid almost all of the agreed budget. We are now having to hire another contractor to finish the job. On top of that we have significant funds unaccounted for and I've had to hire a lawyer for the first time in my life to try and resolve this. I do not recommend working with TLC. If you do please be very careful about how much you pay in advance. Feel free to message me for more info.
Kyle W.
11/08/2020 12:00:00 SA
So I recently moved in to a new place and two toilets were leaking into the flooring on my second floor. The leak had permeated the subflooring so I had TLC remove all the existing tile in both bathrooms, repair the subflooring (along with some floor supporting joists underneath), relay new tile down, and install two new toilets. I attached a pic of one of the finished bathrooms, and a before/after pic of the other bathroom . Given the end result I would rate the work done throughout the construction process to be 5 stars. The only reason I gave the review 4 stars is due to the length of time it took. The work started October 8th and completed November 5th, so almost a month for what could have been a 1.5 to 2 week job if they worked every day. Usually someone would do some work one day, and then it'd be at least 2 or 3 days until they came for another day to do some more. I understand due to COVID or other circumstances things may have been slower, but it would have been nice to receive a heads up going into it. If you have a large job I'd just recommend asking for a time estimate. For a smaller job I don't think this would be an issue. Overall though, like I said, they did a very good job on the demolition and tiling so I'd still definitely recommend TLC. If I have any smaller jobs in the future I will be calling them up!
Tlc is very professional, friendly customer service and amazing warranty service. I highly recommend this guys! Y'all are the best
Chris C.
06/07/2020 12:00:00 SA
Excellent service! Scheduled for a painting of cabinets and had to reschedule with the shelter in place. Luis always keep me in the loop on availability and his crew was excellent. Very professional and great results! I would highly recommend TLC for your next home project.
Jesus R.
03/07/2020 12:00:00 SA
Had a leak in the faucet and came by same day to fix it up. Very quick and easy. Would recommend to anyone.
Great company. Great communication. Great price. The overall process was very smooth, Louis kept me updated every step of the way. They came when they said and finished on schedule!
I would not recommend this company to anyone, especially for a large project. We hired Luis and team for a full-house remodel on a dream home for our growing family - he said it would take 3-4 months. A year and a half later, we're having to find someone else to finish the job.
The project is only about two-thirds of the way done, even though we've paid nearly the full quoted amount. Despite a big upfront payment, Luis continually asked us for more money to accelerate the work but we never saw more than incremental progress and long stretches with no work at all.
We've now hired a lawyer to try to recover the money we paid for work that was never completed (or in some cases never even started). This has been an incredibly stressful situation over the last year, and has caused our family a major financial loss. I wouldn't wish what we have been through on anyone. I can give more info on request, but really, just find a different contractor to work with.
I just bought my first home, and it needed to be brought into the 2000s. So I contacted Luis and his crew to help me resurface the walls because there was this ugly texture from the 80s on it, paint it because it was so dark and Cave-like, and then add some recessed lighting and new trim. They totally blew me away with the finished product. My house looks like a brand new house even though it is 35 years old. They gave me exactly what I wanted and we're very professional. I enjoyed chatting and hanging out with the crew when they were working in my house and Luis listen to me and gave me suggestions on what I should do to improve the home. I am so in love with what they did... I will definitely call them to do some more work very soon. I have already recommended them to my neighbors. Thank you so so much
Totally worth it!
What a remodel! We had our kitchen, staircase and 2.5 bathrooms remodeled. TLC group did an amazing job! Our house has been transformed! They payed attention to every fine detail. We completely trusted our team in our home. They were super friendly and even great to our dogs. We are so happy with the results.
Called this company the week of March 7th and spoke with Luis to come out, look at an old room addition that I wanted torn down and maybe some other services. When I spoke to Luis he said that they did do that sort of work and we made an appointment for Thursday, March 18th between 4-6 pm to get an estimate. Well, Thursday came but Luis never showed up, and nobody called to say Luis couldn't make it, or that he was running late or needed to reschedule the appointment - NOTHING. I'm glad this happened now before I got involved because I would be seriously mad if I WAS a customer and found out this company didn't honor their word. First impression is major. Thanks for nothing, will be going with another contractor.
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