CTX Plumbing & Electrical

Absolutely TEN star service! Great experience from the minute I called them and talked to their fabulous receptionist Beth, to the electric supervisor, Ben and then Duane and his colleague who came to our house to help provide guidance on our appliances and suggestions.

We have used CTX for over 18 months and for multiple offices that we manage. They always were timely, fixed the problem (both plumbing and electrical) and we had no problems. They are somewhat expensive, but we could count on them and that is important. This last time we had an issue with a commercial toilet that was apparently overflowing enough to splash water on the floor. We called them out and I got a message they were on their way. Over an hour later, I called to ask where they were and I was told he was on site, but the person he talked to didn't know anything. They went to the wrong suite, which in itself wouldn't be a big deal because we have multiple offices and he simply went to the wrong office in the same building. The first problem is that no one called me to confirm if he was in the right place. I only found out when I called them after more than an hour had passed. The second, bigger, problem was that he couldn't find anything wrong. He flushed the toilet, it did nothing problematic. Then he checked our other toilets and the one next door and said he could find anything wrong and left. I got a bill for $472.00 because they billed a dispatch fee ($80) and 1.5 hours of work. When I complained because that guy was not on site for more than about 30 minutes, they lowered it to 1 hour which was still over $300. I did them that one of our employees discovered that the problem occurred if you flushed it twice in a row and she demonstrated it for us (this was the next morning). I emailed them and explained the problem and told them that due to their billing policies, I wouldn't be using them anymore and their response was NOT to offer a discount to come back but to say Thank you! It was a pleasure doing business with you.Have a wonderful day! I have never balked at any of their bills and have always been happy with their service, but that's over. It feel like their new policy is to bill outrageously and not attempt to help fix a problem, which is unfortunate.

Call them ..They are the best ..Austin sent someone to our home to replace an outdoor faucet that had been leaking .Great price and service .I called Austin on a Monday morning we had no hot water because in Saturday it was shut off by another plumber from our HW.Austin sent Mike out and we had hot water that night . Wednesday  Mike was here again for a problem with the AC drain line in the upstairs bathroom .There was another problem with the AC company did not want to come back out and I called Mike and he told me what to tell them and they came  back out for free to re-blow out the drain line .I love this company.Mike and Austin are amazing .

Had a handful of electrical tasks/project that piled up around the house. Got a quick response from CTX with a very reasonable price. Tech arrived ontime and was very professional. CTX did a fantastic job on all the tasks: two ceiling fans, couple of switches, and a broken exterior light. Will DEFINITELY be using them for future electrical and likely plumbing needs.

These guys showed up prompt and on time. They were friendly and quoted me on a job. They were the highest price by 40% so I went with someone else but if work reflects promptness they appear very good.  And will reach out for plumbing in future just not electrical.

Guy showed up, I hope is not represent the company anymore.
We went with someone else.

Our kitchen plugs are tripping frequently and I looked up for Electricians nearby. I found these guys  had excellent history and reviews. Scheduled appointment with them and they found issue with outdated model in circuit breaker for Kitchen area and replaced with new one. They are very professional and I recommend this team highly.

Had them replace a garbage disposer last month after mine died. Fast and courteous. I would use them again.

I can't recommend CTX highly enough. After a slight mixup, Austin and Adam really came through and did a great install of our home filtration system. Their professionalism really shines through in the way the way the tackle problems and handle customers. If you are looking for reasonable prices with quality workmanship, CTX should be your first call. I would definitely recommend them for any plumbing needs and will be spreading the word to friends and coworkers. Thank you again

I've been using CTX for the past year and they have been amazing. Ryan was professional and very knowledgeable. I was able to get my problem resolved the same day. Definitely recommend using CTX for any plumbing or electrical needs !!

My technician was Ryan Nunez and he did an amazing job.  He was on time and let me know what was going on every step of the way.  The repairs done were very reasonably priced. I would recommend CTX plumbing to everyone.

Had an appointment with them today to fix a problem at my house. Bathroom exhaust wasn't working. They showed up early and were very professional. Found out what the problem was and Fixed the problem, it was just a switch replacement. Finished the work really fast and were on their way.

The actual address is:
4211 S. Preston Rd., Suite 102, Celina, TX, 75009

Once my foundation was re-leveled, a hydrostatic test was done to check outflow and inflow of water. It was found that I had a leak under my house and based on a recommendation received from my regular plumber who does not work under houses I called CTX Plumbing for help.
They sent a couple Plumbers to check it and send a camera through the main pipes and found that I indeed had a crack and leak in the sewer line.
CTX then gave me a competitive price for the work needed and sent two more plumbers to go under the house and make the repair once a tunnel was dug to get to the leak
CTX sent another couple plumbers to the house today who did a great job of repairing the sewer line leak and while they were doing that found a second cracked pipe under my master tub. They went to work repairing that leak and solved the problem quite well.
In all, they were here for about 5 hours. The plumbers that did the work were conscientious, polite, professional, and took great care not to drag mud through the house.
I am very happy with the work CTX and their crews did to solve my plumbing problems and would recommend them to anyone.

Quick respones time on a Saturday. Ended up using the warranty on my water heater and there labor, but was impressed with the respone from Austin and Nathan.

i would never use this company. Donnie Martin, the owner of CTX sent my wife and I a threatening letter. they will rip you off as they did to me after I had to pay a $2k plumbing bill when the guy already knew where the leak was. I would find someone else. being a business owner myself, this is unacceptable behavior

Simply stated.   AMAZING service.  Called CTX at 3:15 on a Friday afternoon with a water heater issue.  They were here by 4:30, diagnosed the problem and repairs were completed by 7:45.  Did I mention this was on a Friday?? Fantastic service.  I have used CTX several times in the past for other rental properties, and will NEVER use anyone else.  Thanks guys.  Truly appreciate your support.

Did a good job of coordinating a two-fer plumbing plus electrical job and getting city permits.  Moved a laundry washer box and electrical outlets and then replaced the main electrical panel, added whole house surge protector and car charge outlet.  Donnie was helpful in referring a drywall company they regularly use who also did well.  They were also very reasonable on pricing.

I needed to have my tankless water heater descaled. My home inspector suggested I get the descaling done once a year to prolong the life of my water heater.

I knew from my other plumber that not all plumbers work on tankless water heaters. My other plumber told me he didn't work on tankless, so I knew I had to find a new plumber. I had been paying attention on NextDoor to who neighbors recommended and also through a ladies group who people recommended for plumbing emergencies.

I sent 7 Yelp requests and only 4 plumbers responded. Of the 4 respondents, only 2 actually work on tankless water heaters.

I went with CTX Plumbing & Electrical because they could do the service that day, they had the best price, I had seen 4 neighbors and had 3 friends recommend CTX service and they are a local service (#ShopLocal).

Jeremiah and his apprentice (can't remember his name) called before they came, were on time, and got to work immediately. They explained what they would do and were efficient, professional, clean, friendly and knowledgeable. Before they left, they asked if I had any other plumbing needs they could help with.

I am so glad it all worked out. I will definitely be calling next year for service and will keep them in mind for future plumbing needs. I highly recommend CTX Plumbing & Electrical.

Quick response and flexible with the appointment change. The service was good and professional. Misunderstanding happened but good communication always help it out.

Positive: quick. I called when our water main was shut off as a result of a PVC fitting breaking in the irrigation system. Being new to the area, I called several plumbers and CTX answered and agreed to come out that day. They arrived earlier than the timeframe expected, and the job took them 30 minutes or less to complete.

Negative: I received several return calls from plumbers who could have showed up later, but I waved them off as CTX answered first. When they arrived and looked at the damage, the price tag was $350. After continuing to receive plumbing calls, it sounds like this was significantly more than I would have payed had I waited a bit and asked about prices (in fact I send a photo of the broken fitting to one of the return calls and the rate was going to be significantly cheaper - although to be fair, that is easy to say after the fact).

Bottom line, very quick and courteous/friendly service, but the price was more than I should have paid. When I first heard the number, I was a bit shocked, but agreed to pay since they showed up. I will likely shop around a bit more (or exercise some patience) next time. To be fair, I'll attempt to upload a photo of the before/after work in case I am way off base.

I called these guys for a quote for a plumbing leak. They would not guve a quote over the phone. When they came to the house they quoted $950 before even knowing what the issue was. They just saw the house and property,  and the price went up. I paid them to fix it. They came back 4 days later to finish the job, and found another leak they created. I had to pay them $550 to fix that as they were not convinced they created it until they dug it up. They fixed that one. After all this was said and done I get a $900 water bill. Of course they are not going to help with that. So overall this one water peak cost me $2400. I will never use this unethical company again for anything.

The best company around. I had a water heater start leaking on me this past Saturday. I called and Austin answered. Because I had family in town I needed it fixed right away. He assured me he would be out in a few hours. He came and replaced the heater himself so his techs could enjoy the weekend. His price was VERY reasonable and it looks 10 times better than it did when the house was built. Thanks so much CTX!

Nathan from CTX plumbing did an outstanding job trouble shooting and repairing my water heater. He was even able to work with the manufacturer to handle the part needed since was still under warranty.
Call these guys, honesty and good work at a fair price.

They have been great in helping us get through our busted pipe. They have been on time and contacted and scheduled what we needed. Extremely knowledgeable and great customer service.

Amazingly fast and the best customer service in town. Had leaking hot water lines. Donnie responded to my yelp request at 10pm and had Nathan over first thing in the morning. Nathan was very courteous, explained everything to me and did an amazing job!!! I would highly recommend!!

Work is not eye popping but their prices are.  They are supremely expensive and you are guaranteed to find better prices somewhere else. Attitude is also not the greatest. Will most definitely be going somewhere else in the future.

When I called this company, they were the most friendly and most helpful of any that I called. I was looking around for help with the water heater and found some real losers till I came upon CTX Plumbing. They were honest, quick, and very informative. I feel like I could really trust him with what I needed done and that's important for a gas water heater. I had talk to some others that gave me bad advice and wanted to replace things that did not need replaced. Nathan from CTX came and told me exactly what was wrong and fixed it quickly.   I wish they were just a little bit cheaper.   But-you get what you pay for and CTX was worth every penny.

Had a Tankless water heater installed. Very Professional from the quote to Installation. Came on time and completed the Work.

CTX Plumbing is an absolute game-changer! Their reliability and efficiency are unmatched. It's a relief to find a plumbing service that you can count on without any worries. They not only get the job done promptly but also do it with a level of professionalism that leaves you impressed. For anyone seeking plumbing solutions that are both dependable and swift, CTX Plumbing is the ultimate choice. They redefine what it means to provide top-tier service in the plumbing industry.