Best Businesses in Plano, TX

We called around 8am and John was here by 11. 30 minutes before our service window quoted but it was okay since I was home. He took the time to explain the issue with me, what caused it and how he fixed it. He even answered some not issue specific questions for me while he was here. Will definitely keep their number on hand for future use if needed!

Jeff was great! Completed our repair on time and for the price he quoted.
Would definitely recommend!

Jay was professional and reliable.  They took the time to carefully explain what I was getting for my money.  Once they came out they checked for gas leaks, pulled the permit and then on morning of made sure that everything was setup before the city inspector came in.  I did shop around and found that they were reasonably priced and they don't mark up the city permit.  Be careful, this can be an unexpected cost over and above the quote.  They deliver value for money and I would never hesitate to call them again.

I had a water heater go out in the middle of the night.  I called 4 plumbing companies at 8:00 the next morning.  They all were booked. Rocky with Doc's Plumbing was available and had good reviews.  Doc's Plumbing saved the day by replacing my hot water heater that day.  I was very pleased with the service and the pricing was fair and honest.  I would highly recommend this company.

I needed a plumber due to an overflowed floor drain from an under counter ice maker.  I had pulled out the ice maker and ran drano down the hole, which I thought worked until I let the dishwater out of the nearby kitchen sink.  It was either go to Home Depot for a snake and a new mop or call a professional.  Went with a pro.
Found Michael Pelayo on yelp, and gave him a call because of the good reviews.  Glad I did.  He came out same day, later that afternoon.  I explained over the phone the problem and he quoted me a reasonable price.  When he got there, he snaked out the drain and found what could have been some left over construction debris.  I had gotten some bad smells in the house from the drain, so he walked me through the operation of the in floor P trap, where it was, how it was connected to the sink drain, and also the makeshift trap primer the original plumbers put in.  He gave me some tips on the smell and how to keep the drain clear.  We flushed out the full sink and water down the drain, no more problems.  
I figured while I had a plumber nearby i'd ask about a few other problems.  He cleaned the master shower of what appeared to be either a baby wookie or my wife's hair, and replaced an O ring on an outside faucet that was leaking.  He walked me through both procedures so I could do it all again if needed, which I appreciated.
In the end, he charged me only for the service call, which was less than the originally quoted price.
I always appreciate the demystification of household operations, Michael was friendly, respectful (always removed shoes at the door when I didn't have to ask), and informative.  And the price was fair, even not downright great.
I would highly recommend.

Jared came by this morning and replaced our old  disposal. My wife has banned me from plumbing repairs.. Great job to Travis and his team!

I've used Classic Plumbing at least twice in the last several years. Whoever the lady is that just called me was extremely rude, would not let me speak, and continued to talk over me. I realize you've had 500+ calls over the last week but that's absolutely no way to treat your customers especially your repeat long term customers. I tried to tell her what was going on and how I had paid another company to cap the pipe but it's not fixed and she said oh you've got help okay and then tried to hang up. I yelled NO I STILL NEED HELP before she hung up and she came back and said oh and once again would not let me speak and kept talking over me until I finally hung up the phone.  She was completely rude and you give rude service you get a rude response back.  You can thank her for losing a long time customer.

Great customer service from John. I really enjoyed his work ethic and most of all, how nice he is. He likes to stay in contact with you as for example, the day he was supposed to show up, the weather turned ugly. He notified me asking if we could reschedule because he didn't want to track mud and dirt into our house. Now that's someone who looks out for his clients. Communication key in any business. You won't be disappointed if you use them.
Ray

C & W had done some competent work for us in the past.  When a new leak appeared in our kitchen, we called C & W.  The problem turned out to be a small plastic pipe needed to reattach to a copper fitting.  Their guy came over, spent 30 minutes trying to figure it out, gave up, and wrote out his ticket as if we denied the job to resolve the problem.  We were charged $49.  I called and spoke to the owner, and I asked him why we were charged for their failure to resolve the issue.  I especially asked him why we were able to solve the problem ourselves with $2 of parts from the hardware store, yet his plumber could not.  He offered excuses, which I thought was a bad move.  He offered to refund our money, which I accepted.  He then called me a few days later, asking me to edit this very review.  He didn't mention their incompetent episode and didn't express any intent to offer customer satisfation in the future; I suppose he cares only about his own reputation.

Always reliable and honest and able to find a solution when a problem arises.  These guys stand behind their work and have been there more than once for me and my business to help out in a tough situation.  There are few other plumbers & HVAC contractors who have earned my trust like G n' R has over the years with repeated quality and integrity.

I have had them out before to do a line clearing.  Took about an hour and it was $460.  That's fine.  I am well off enough that it's not a big deal.
But...
When I call to have you come out a few months later to price gouge me on changing 2 shower valves and a toilet ball stem, because I'm willing to pay it, you don't even show up. No phone call or text.  No email. Nothing.  Til about 4:35pm. Appointment was for 12-4 with a $65 service fee.  They call at 4:35 to tell me Good news, we have a tech in the area to take your service call. Well it's too late.  Do you want to reschedule?
Well, if there is no service charge then sure. Oh, no we can't do that, but if you change your mind give us a call back.
Uh...no thanks.  You lost out on easy money and could have charged the full amount or maybe more but no no no. You couldn't even do common business protocol. That's too bad.  I'll call Belkeys! Lol.

Unbelievable. Absolutely ridiculous how unreliable these people are.  They came to evaluate something in my home and later told me they'd get back to me about some pricing info. Then, they disappeared. They don't call back, they don't respond even to say we can't help you. After repeated attempts, giving them the benefit of the doubt, I'm giving up. It may be what they wanted but what kind of way is that to run a business?  You can't pick up the phone or easy text to say sorry we can't help you? Or sorry, we are behind schedule, we will get back to you in such and such days.  ANYTHING. A courtesy of a response. Literally ghosts a customer.  One thing you need from someone that would work in your home is to be reliable.  These people are far from it.  You just never know if they will disappear on you in the middle of a job or what in this case.  I would never recommend nor use these people again. The extremely odd thing is that they seemed like nice folks in the beginning.