The answering service told me that a plumber would be to my house between 10-2. Stated I would get a call 30 minutes prior to their arrival. I did get a call, however, it was to tell me the plumber was running behind.
That's a good call keeping the customer informed. Especially, when I have to miss an entire day of work. And all of this was long before the two o'clock hour. At least they knew they were running behind and kept me informed.
The plumber did awesome work and fixed the leak. You have to take out a small loan when it comes time to call a plumber, it ain't cheap. If you need to call a plumber I recommend these guys. At Ernie's they do the customer right. The leak is fixed and it's done correctly. I got a military discount to boot!
