I wish I could give him 0 stars. We had a new hot water heater installed as a preventative measure near the end of 2012. We were told that he would pick it up from Lowe's and install it for us with an emergency shut off valve if a leak is detected in the future. Fast forward to today... The valve was activated and we have no hot water.
We called a different plumber because we let Donny go after hiring him for a slab leak. He pressured us to pay out of pocket when the insurance company was going to send him a check. Additionally, he would only use his leak locator for that job. His leak locator was unable to find a leak and charged us for several hours. We called a different leak locator who found the leak in an hour, and Donny refused to do the job until we hired his referral back only to have him charge us by the hour and not do the job. So we were not willing to continue working with either of them.
I digress, the new plumber addressing the water heater informed us that the water heater Donny installed was manufactured in 2009. He notified us that it appeared to be used and, in fact, needs to be replaced. The water heater should be just over 2 years old. He installed a defective/used water heater and charged us for a new one.
We went to Lowe's to check current prices and asked about the manufacture dates. The water heaters we looked at were one week old despite being shipped from Georgia. There is no reason for him to install a water heater that was already 3 years old... Let alone used. He is very shady and unethical. I would strongly advise against using his services.
