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I only hired TACPS once for a small shower handle cartridge replacement at a rental home. They were able to come out same day and were on time. Easy to work with, I haven't been to the home since but was told the problem is fixed. Not a bad experience, but I wouldn't call them again for this type of job. I asked for a quote over the phone, and was told the technician needs to see the problem in person, which is completely acceptable. I was also told there would be no service fee for this, which is why I scheduled with TACPS as opposed to other plumbers I called. The reason I deducted stars is, once the appointment was scheduled with the tenant and the tech was there, I was advised that the hourly rate for the first hour was $100 MORE than the regular hourly rate. This seems a lot like a service fee (and a high one) in disguise - especially for a 1 hour repair. Transparency is one of the most important factors to me when working with contractors, and in my opinion if these hourly rates are fixed a company could be clear and upfront about them before scheduling. I have never experienced a plumber charging more for the first hour, I don't think it's common practice, so this seemed like a curveball. At that point, everything was already coordinated with the tenant, and I didn't want to use more of our time on rescheduling with someone else. It was a quick fix, but in retrospect I could have gone with another hourly plumber and saved some money. I am thankful for the work and promptness.
*** Update: I received a follow up call from Martin, asking about my experience, elaborating on hourly the fee and making sure I understood their process. I appreciate the quick response, and willingness to take that time to go over everything with me, especially considering the small size of my project. His call made this company stand out to me, I haven't experienced many companies following up after a job is complete and I truly appreciate it. Also, I failed to mention previously that the tech explained to the tenant best ways to avoid a similar issue in the future -
which is fantastic. Thanks!
*** Update: I received a follow up call from Martin, asking about my experience, elaborating on hourly the fee and making sure I understood their process. I appreciate the quick response, and willingness to take that time to go over everything with me, especially considering the small size of my project. His call made this company stand out to me, I haven't experienced many companies following up after a job is complete and I truly appreciate it. Also, I failed to mention previously that the tech explained to the tenant best ways to avoid a similar issue in the future -
which is fantastic. Thanks!
16800 Radholme Ct, Round Rock, TX 78664
Mike has been my plumber for years except for a period when I lost his phone number and tried the number posted on Yelp. His business is NOT closed. It was just my good luck that I ran into him one day and got his number again. As great a plumber as he is, he simply does not advertise beyond having a business card. His phone number is 512-626-8036. Do yourself a favor and hang onto that number.
1200 Creek Rd, Dripping Springs, TX 78620
For the sake of clarity and to provide additional evidence:
Completed the opening of the attic door through another vendor -- the job was completed with the highest level of consideration/quality. The entire job took 5 hours -- started at 10 am, with a one hour lunch break, the job was completed by 4 pm. Cost: $800. Doing the math: $800/5 = $160 per hour sounds reasonable at least.
With GIS quote: $1800/5 = $360 per hour. I would leave this to the prospective clients to decide if this is reasonable and that the services offered by GIS is not for everyone.
Completed the opening of the attic door through another vendor -- the job was completed with the highest level of consideration/quality. The entire job took 5 hours -- started at 10 am, with a one hour lunch break, the job was completed by 4 pm. Cost: $800. Doing the math: $800/5 = $160 per hour sounds reasonable at least.
With GIS quote: $1800/5 = $360 per hour. I would leave this to the prospective clients to decide if this is reasonable and that the services offered by GIS is not for everyone.
Austin, TX 78704
These guys restored my faith in plumbers. I was able to get an appointment the day I called. Joe and Jordan has great customer service and explained everything clearly. I was able to schedule my follow up appointment the next morning so I didn't have to wait long at all. They cleaned up after themselves as well :) Awesome company, I HIGHLY recommend them.
1100 Sam Bass Rd, 101, Round Rock, TX 78681
Great in all ways. They found a much simpler way to create a new drain and water hooked for my washing machine, which I was moving to a new location. Saved thousands of dollars from my first quote that I got from one the national companies. Work was finished on one day. Price was same as estimate and they did some other stuff at a lower price that they quoted. I have already recommended them to a good friend and would never hesitate to call them again.
2300 Pasadena Dr, Austin, TX 78757
Best plumber ever! He fixed my garbage disposal when he was home on vacation several years ago. He also installed my dishwasher on a different time. He also did work for my father in laws business Dees Meat. Claude does a professional job on every job even for family.
Austin, TX
Richard and his crew have never let me down. Excellent work, great communication, always tells me exactly what is going on. He just replaced our ancient, crumbling water line to our house. Lots of problems to solve, and I know it will last for ages.
Georgetown, TX 78628
Jimmy showed up right on time and answered all questions I had. Quality workmanship on our plumbing needs.
1106 Sunset Dr, Marble Falls, TX 78654
German gets the work done nicely! I'm glad to recommend Mill Hill construction to everyone on the home improvement projects / construction projects.
Cedar Park, TX 78613
While. I think Cody did a good job replacing plumbing in my hallway bathroom after demolition, he connected the drain hose on the dishwasher to the air vent which meant the drain was open and dumped lots of water behind cabinets. We didn't notice the leak for about 6 dishwasher loads and by then mold had set in. It cost over $2,000 to remove and replace damaged wood in cabinets and floor and Cody would not take responsibility. I am in the process of filing a complaint with the plumbing licensing board. He was responsive and timely in the beginning of the work but got defensive and blamed his big error on me, the homeowner, who is not licensed or trained on how to make sure a water drain is connected.
Austin, TX
We have had a leak for a while now and the plumber couldn't find it. He recommended a leak detection company that couldn't get us in for 6 weeks. We called Kevin and he came out the same day. He was quick, efficient and extremely thorough on explaining and finding the issue. He went above and beyond to help us with this stressful situation. Would highly recommend his services!
Austin, TX
Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!
Austin, TX 78715
I spoke with three plumbers and chose Butch at Marshall Plumbing for his knowledge over the other two highly recommended plumbers. He was the lowest bid on a job involving 13 individually owned condos. He was on time, very professional and all of the owners were very satisfied with his work on an older property. He did such a good job he was asked back the next week to install four additional toilets. He charged us a lower rate than expected and actually provided some parts and much knowledge at no extra charge. I will use him again on larger commercial or small residential jobs.
5400 N Lamar Blvd, Ste 207, Austin, TX 78751
My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue. Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.
Austin, TX 78737
Jon came to our house for a few simple plumbing items during a kitchen reno. The work was completed quickly and easily, no issues at all! But what really stood out to me was Jon's interactions with my 4 year old son, Isaiah. Jon didn't mind letting him watch and even help with the work! My son was (and still is) thrilled about it. Anytime I tell the kids a contractor is coming to the house to do some work, he asks if Mr Jon is coming too. Thankful for the plumbing work but also the kindness, patience, and graciousness with the kids, very personable service. If we ever have a plumbing issue, we will be thrilled to have Mr Jon at our house again!
525 Pvt Rd 900, Hutto, TX 78634
Seriously! I have found my plumber for the rest of the time I live in Elgin (although I hope to never need him again). So it turns out I did not have a slab leak, instead the builder put the water line UNDER the driveway! It is about 1 1/2 feet in. My roommate dug and dug until he found the leak and cleaned the area all around it. I called Mike and let him know what was going on. He went staright out to my house, fixed the leak and called me to tell me it was $100 even and he would just leave me a bill. He also said if I leave him the paperwork from the city to try to recoup some of my super high bill, he would sign it and leave it on the front door.
After speaking to so many plumbers in the past few weeks it is refreshing to know I have a good, honest plumber I can count on from now on!
After speaking to so many plumbers in the past few weeks it is refreshing to know I have a good, honest plumber I can count on from now on!
457 Upper Elgin River Rd, Elgin, TX 78621
I have used AAA Auger since I moved to San Antonio in 2002. Their service has always been timely as well as professional and priced very fair. The plumbers are always neatly dressed, very courteous, and keep you advised throughout the repair process as to what they find and how they will resolve the issues. In addition, their prices are quite competitive as well as transparent. They give you an up front price as to what the repair will cost and there's never any surprises. Today, Rudy from AAA Auger came out and cleared a sewer line blockage for me. Not only did he clear the blockage, he ran a camera through the sewer line (at no charge) to ensure there were no other problems with the line--in addition, he recommended a periodic maintenance plan to ensure that I have no blockages in the future. Bottom Line: I count on AAA Auger for all my plumbing needs and I implicitly trust them--they're that good, honest, and reliable.
Austin, TX
Ray was very polite. Arrive when they say they will arrive. Let you know what the issue is and price before starting work.
Austin, TX
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1730 Pine St, San Marcos, TX 78666
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Austin, TX