Best Businesses in Texas

We've had good experiences with Stan's in the past but my experience this week makes me very reluctant to rely on them in the future. I scheduled an appointment with a plumber for Friday afternoon, and they called the day before to say that they had to reschedule me for Saturday. I'd already rearranged my work schedule so that I could meet them on Friday, so I shuffled my schedule AGAIN to accommodate Saturday. Today (Friday morning) I received a message that they would not be able to honor my appointment on Saturday and had to reschedule me again. At that point, I had no confidence in their follow through so I'm having to contact more plumbers and start the process over again. I can understand rescheduling once but twice? If you're having to cancel appointments because technicians are calling in, then maybe you need to schedule fewer appointments so that you can honor the appointments you've already made. I had to give a credit card number to secure the original appointment, so you can bet that they'd charge me if I flaked out at the last minute. Why then is it acceptable for them to waste MY time?

Mike has been my plumber for years except for a period when I lost his phone number and tried the number posted on Yelp.  His business is NOT closed.  It was just my good luck that I ran into him one day and got his number again.  As great a plumber as he is, he simply does not advertise beyond having a business card.  His phone number is 512-626-8036.  Do yourself a favor and hang onto that number.

Buyer Beware: Price Gouging at a laughable rate. Honestly they seem to be looking for first time home buyers, Californians who they think will pay exuberant prices, etc.

I had them give me an estimate, for a small but professional project of removing a 8ft long quarter wall and replacing it with railing. I would also be providing the materials. Their quote $13,500.00.  These guys have to be high.

I called just to make sure that wasn't a typo. After they confirmed that was the correct price and that they are indeed high (joking, I don't think they were actually high, who knows though). I decided to go with another company.

Tip for GSI:
- you gotta at least be competitive in your market. If I have 4 companies send in quotes and 3 are around 3k-4K range and you guys come in at around 14k with material provided that looks bad.

-With Yelp and Google, each companies work and reviews are visible to the public. It is hard to justify why your work would be 10k more when we can see the quality of past projects

-give these guys some sales training, honestly. It's a bit insulting to a customers intelligence listening to someone try to convince you why the repaint is what justify the 10k difference and sets you apart from competitors.

- if you guys don't have the bandwidth for the project, just simply say you can't help at this time.  It will most likely pan out better then saying I'm too busy, F it - I'll give 'em a crazy price and if they agree we'll do it

Hope these tips help!

They say they provide 24/7 emergency service, but they don't answer their phone, at all: either phone number. Not even a means of leaving a message. I've been calling repeatedly for half an hour. I don't know how they can offer 24/7 emergency service without answering their phone.

I called Lanier Plumbing today after trying so many other companies. Unlike the other companies, I spoke with someone immediately upon calling Lanier.  The very nice woman I spoke with asked multiple questions about my issue and was very thorough.  She directed me to call the condo property manager to ensure that the proper procedure was followed regarding water shut off before they sent someone out.  I never would have thought to check on this and the other companies (when they finally called back) didn't bother to mention it.  It turns out that the issue does not require a plumber after all, but based on the customer service and prompt response I received, I would certainly go to Lanier with any future plumbing needs.

We have worked with C&K plumbing twice now and both times were short notice. Claude came out and went above and beyond to address our issue. He is personable, knowledgeable, and educates through the process. It's always stressful when a house issue arises and he makes the process stress free. We will never not use him and will always refer him to our friends who are in need of the services he provides.

I used Affordable Plus to fix a clogged sink/double vanity, and while they were onsite I added two minor faucet issues.  The gentleman quickly fixed all three (and was on time, courteous and cleaned up the area).  This was the third plumber that I'd used in the past couple of years and would definitely call them again (unlike the others).

Jimmy showed up right on time and answered all questions I had.  Quality workmanship on our plumbing needs.

German gets the work done nicely! I'm glad to recommend Mill Hill construction to everyone on the home improvement projects / construction projects.

Cody and Chris were outstanding. We had a leak and Cody came to the house right away to fix it.  Outstanding, efficient, professional service.  I usually don't write write reviews but they definitely deserve a great one.  Thanks!

Absolutely excellent service and am very thankful for their work. Honest, straightforward about very step of the process. Highly recommend!

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

I spoke with three plumbers and chose Butch at Marshall Plumbing for his knowledge over the other two highly recommended plumbers.  He was the lowest bid on a job involving 13 individually owned condos.  He was on time, very professional and all of the owners were very satisfied with his work on an older property.  He did such a good job he was asked back the next week to install four additional toilets.  He charged us a lower rate than expected and actually provided some parts and much knowledge at no extra charge.  I will use him again on larger commercial or small residential jobs.

Ross Plumbing is 1000% committed and determined to fix your problem. They are very responsive and always show up on time. They are high-quality plumbers who are amazing people.
Ross Plumbing was recommended to me by the folks at Glass Well and I'm glad they did. Cody and Clint have taken care of several fairly routine plumbing issues for me and have been prompt, courteous, and reasonable.
More recently I've had a water heater problem. They replaced it but there were still issues. Over a couple of weeks they came out several times (no charge) and tired different solutions. When I mentioned I had a high flow rate on my water softener but no one could find a leak, even the plumbers with fancy technology, Clint ruled out other issues and finally discovered that yes, there was a slab leak from the water heater. We had all been stumped for months, but using reason and the process of elimination, plus his plumbing knowledge, Clint nailed it. Although it will be costly to fix this, at least now I know what the problem is and we can work around it till it's fixed. And if this ends up being a job beyond the scope of what Cody Ross Plumbing does, I will use Leroy Ross (Cody's father), who does construction plumbing.
In summary, they're the best around on all fronts. I cannot rate them high enough for what they've done.

I believe I had a frozen pipe during the cold spell last week.  Since just moving to Texas I did not know anything about the plumbing in my home.  I called early in the morning and spoke to John, we was so helpful in explaining about the plumbing in my home and the options I had. I ended up calling 3 times with more questions, he was so patient and responsive.  I will definitely depend on American Eagle with any future plumbing issues.

Seriously! I have found my plumber for the rest of the time I live in Elgin (although I hope to never need him again). So it turns out I did not have a slab leak, instead the builder put the water line UNDER the driveway! It is about 1 1/2 feet in. My roommate dug and dug until he found the leak and cleaned the area all around it. I called Mike and let him know what was going on. He went staright out to my house, fixed the leak and called me to tell me it was $100 even and he would just leave me a bill. He also said if I leave him the paperwork from the city to try to recoup some of my super high bill, he would sign it and leave it on the front door.
After speaking to so many plumbers in the past few weeks it is refreshing to know I have a good, honest plumber I can count on from now on!

Website says 24 hour service. Called early @ 0230 requesting a plumber. Was told one
would be out in 2 to 3 hours. Waited up for him, but no show. Called again. Was told,
change of shift, someone should be out in 25 minutes. Yeah, right. No show. Called again,
was told another hour. By then I had called someone else who showed up when they said
they would. Called to cancel & was told, oh, they're on their way by 410 & I -10). Yeah, right.
Have done business in the past with this company with no problem. Very disappointed this time.

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me

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