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Used these folks for two jobs previously and called to have them come out to look at a toilet clog. Was on the schedule and the tech called around the appointment window saying he didn't have all the equipment he may need for my job and had to go back to the shop for a camera and started talking about $325 for this and $300 plus for that, without even coming to look at the toilet. I called back and asked for a detailed quote, because it was approaching $1000 for a toilet clog. They called back and said his boss approved a special rate for the camera, half price, if I set the service for today. Keep in mind, they STILL hadn't even been out to inspect the clog and had no clue what the job would entail. Said I still wanted a written quote since they were still talking about over $500. Said they'd have a quote to me by the end of the day. That was 3 weeks ago and still waiting for the quote. In the meantime, got the problem FIXED for $90. Will not use this company again.

Updating: got a call from Martin who called shortly after I left this review. He was interested in hearing about my experience and how they could make it right, even though I told him point blank that I was not likely to use their services again. He took the time to explain to me their normal processes and how my experience wasn't typical for them and tha5 he would be discussing it in detail to find out where the breakdown occurred. He offered to refund my out of pocket expense to have the clog fixed and that is greatly appreciated. He also offered to be a point of contact should I decide to use their services again. His call went a long way and hopefully my experience was just a blip. This would have been fourth time I would have used them so have been happy with them before.

Mike has been my plumber for years except for a period when I lost his phone number and tried the number posted on Yelp.  His business is NOT closed.  It was just my good luck that I ran into him one day and got his number again.  As great a plumber as he is, he simply does not advertise beyond having a business card.  His phone number is 512-626-8036.  Do yourself a favor and hang onto that number.

A year and a half after they completed my project,  I reached out to Tony because of a new issue I was having with one of the doors.  They came out and re-hung the door.  It's clear that they are committed to long term customers who have repeat business.  Highly recommend this local, family owned business.

I was referred to Plumb Masters by Gilbert at Blue Dragon Plumbing. Our main sewer line was broken and needed to be replaced. I knew right away this would not be a cheap project. This was not an emergency repair but was time sensitive. I tried to do my due diligence and called 4 different companies to obtain a quote. When I called Plumb Masters and they were able to dispatch a plumber to assess the repair and provide an estimate within 24-hours, which was faster than 3 other plumbing companies I had called. Although none of the companies could provide an estimate over the phone, Plumb Masters was transparent up-front and quoted me a dispatch fee of $89.00 to provide an estimate and mentioned this would be applied towards the final repair bill if we moved forward with them. One of the estimates I obtained was from a large national reputable company and their estimate was almost double. This is why local matters.

Plumb Masters was not the cheapest estimate, but I decided to move forward with them because they had the best reviews. In addition, I felt more comfortable with them because the plumber that provided the estimate went out of his way to explain the extent of the damage and broke down the costs in detail. He was very personable and took the time to listen to my questions and explain in detail. Plumb Masters emailed the estimate immediately and provided the option to electronically sign which was convenient. After I signed the Documents sent to me via email, I received a call from their office within minutes to schedule the project around my schedule.  

The Technician that did the repair was Graham. I encourage you to request him next time you schedule Plumb Masters Services. He was fantastic and is a great representative of the company. He called ahead to confirm the appointment and was right on time. Although I had already accepted the proposal electronically, he took the time to explain the extent of the repair once again and answer all questions I had. The original estimate I had received included digging and had a clause indicating that the estimate was subject to change if they discovered that the repair would need to be larger than originally anticipated. Once they had excavated and assessed the full extent, Graham and his colleague provided an update, explained in detail, and confirmed the final amount. Even though the repair was slightly more complex than they had originally anticipated, the final bill was exactly what had been quoted in the estimate.
If you are in need of plumbing services, I highly recommend Plumb Masters. I hope not to need their services in the near future, but will not hesitate to call them again next time our house needs repairs.
TL;DR - Great local company. Transparent, personable, efficient, and fair in their pricing. Not the cheapest option, but certainly the best value.  They go above and beyond in their communication and customer service.

Give Lanier, and plumber Phillip, five stars.  They came out quickly, found the problem quickly, and fixed it with what appears to be good technique.  He put in an accessible main cutoff valve where none existed before, and dug up and replaced the shrubs as well as could be expected.  I paid less than $500 for about a half a day's work, which included some parts.  Plumbing is difficult and dirty work, and it's easily done wrong and covered up, so I don't mind paying for quality workmanship.  Consider the alternative.

since when do you need to pay for work that was not accomplished?!
2 guys came over to replace a toilet, which they did, and to replace a flash assist unit in another toilet.  they could not do it because the new unit didn't fit.  i do not pay for your time mister!  i pay for work done and accomplished!  the only reason i paid them $165 for nothing,  is because i was in a good mood this morning.  i hired many plumbers and other people of the trade for many many years, this scammers need to learn more about integrity!  if you looking for a decent company to do your plumbing, please look elsewhere!  this c&k is not even worth looking into.

AND NO!!  i don't remember what we spoke about few weeks ago!  you should have sent to me your contract  before your crew showed up today!   i certainly don't appreciate your nasty attitude and low level of professionalism!  people like you don't deserve to be in business!  Go back and do your business in flugerville,  we in austin have lots of better plumbers than you will ever be!  WE DON'T NEED YOU HERE!!

We needed our pressure reducing valve replaced, and despite the unforeseen difficulties involving tree roots, Richard charged us the original price he quoted us. So nice to be able to have two faucets turned on at the same time!

Jimmy showed up right on time and answered all questions I had.  Quality workmanship on our plumbing needs.

German gets the work done nicely! I'm glad to recommend Mill Hill construction to everyone on the home improvement projects / construction projects.

While. I think Cody did a good job replacing plumbing in my hallway bathroom after demolition, he connected the drain hose on the dishwasher to the air vent which meant the drain was open and dumped lots of water behind cabinets.  We didn't notice the leak for about 6 dishwasher loads and by then mold had set in.  It cost over $2,000 to remove and replace damaged wood in cabinets and floor and Cody would not take responsibility.  I am in the process of filing a complaint with the plumbing licensing board.  He was responsive and timely in the beginning of the work but got defensive and blamed his big error on me, the homeowner, who is not licensed or trained on how to make sure a water drain is connected.

Kevin was awesome .. I have a 400 foot run from meter to my house .. Kevin found leak with in a few min of arriving ... He left and I had plumber come fix the leak ... :(  ... only to find that we still had a leak somewhere else .. called Kevin and he came right back with out charging me an additional trip charge.  Leaks were solved and all is good now.  Thanks Kevin for being a real professional.  Bruce and Peggy - Canyon Lake, Tx

Reliable, reasonably priced and solid workmanship. Has done multiple jobs from simple faucet install to complex repair (reconnected bath drain in the slab requiring jack hammering to make a difficult reconnect to fix the leak. Also replaced water heater and replaced copper pipe after a freeze. Highly recommende!

Got a quote for a clogged toilet. Reasonably priced yet booked for the day. Needed service ASAP! The gentleman on the phone gave me two local recommendations! This is what I consider excellent customer service. Even though they were unable to see me, they went above and beyond by giving me local recommendations to resolve my problem. Thank you Marshall Plumbing!!

My Water Heater went out 12/27/2021. I called Ross Plumbing as recommended by a friend and the recording asked me to text the number with my information and the issue.  Cody contacted me that evening. I sent him a few pictures and explained the issue. He gave me a fair price and said he would move things around and get to it the next day if i approved of the price. I agreed.
He and a helper were at my house the next morning at around nine with the new Water Heater and were finished in very short order. My wife and I were impressed with his willingness and professionalism to answer any questions we had about the current job and any other questions we had about other issues in the house. I highly recommend Cody and Ross Plumbing.

I believe I had a frozen pipe during the cold spell last week.  Since just moving to Texas I did not know anything about the plumbing in my home.  I called early in the morning and spoke to John, we was so helpful in explaining about the plumbing in my home and the options I had. I ended up calling 3 times with more questions, he was so patient and responsive.  I will definitely depend on American Eagle with any future plumbing issues.

This company did the plumbing install on our new house. We had problems from the start. We had out clean out clogged several times. Finally the city came out and ran a camera through the pipe. Their report was shocking and acurate.

The pipe had unnecessary bends, was crushed with a large rock and root, and had a blocked off y fitting in the section. What a joke. Totally Inane...

After going to sleep on a Friday night to a busted bathtub valve, I called AAA Auger at 9:00 on Saturday morning.  I got a call back at 9:30 and the AA Auger truck rolled up 15 minutes later,
The repairman looked at the problem valve, gave me price and got right to work.
About 40 minutes later, the valve was replaced an working like a charm
.  
Thank again for the quick response and reasonable price!

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me

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