Best Businesses in Texas

Mickey and his team are a great group of people! I think of him every time i take a hot shower....that sounds funny coming from a man doesn't it!  I had what seemed to be the sum of an attack on my house all in 1 week. I had my water heater go out  and a few days later a leak was noticed in our master bathroom that was staining the ceiling of the room beneath it., Yikes! I had already began the process of making a claim with my insurance company and was really a bit scared of the thought of what might be behind the mold stained drywall. Mickey came out inspected the water heater and gave me a quote and took a look at the ceiling stain and went over what the problem might be. He was genuinely concerned about trying to save me $ and suggested ways to reduce my bill such as taking out the drywall myself and exposing the problem area. He came out to replace my water heater  just as i had finished removing the drywall in the formal dining room. After making quick work of the water heater he inspected the pipes in the ceiling and found a small leak mid-line in 1 of the incoming water lines. In a mater of 5 minutes my biggest fears were put to rest and the problem that had been causing me many sleepless nights was resolved! SWEET!!! I wasn't even charged for the water line repair and ended up dropping the claim with my insurance company. Mickey is a true God send and treated me like a friend, I am happy to refer him to anyone in need and wish he and his family continued success.

I am so impressed with the quality of work and attention to detail on the installation of my storm door. Extremely professional and bar none the best phone call I've made for service in MANY years. I will always recommend this company and will continue to use them for years! Polite, reliable, professional - can't beat that.

Called this past week for a backed up main drain in our basement. The person who answered our call gave us an accurate estimate for when the plumber would arrive. He called us when he was about 20-30 minutes out. When he arrived he looked at the issue, explained all the services he'd recommend along with the associated prices. He was very thorough, professional, and knowledgeable. He took care of the backup and made appropriate recommendations for follow up. Very impressed with our emergency after hours care! Definitely recommend and would use them again!

Contacted Ray to replace my kitchen faucet since the original one was still in there.  The house was built in the 60s.  It took a lot of work since original valves were pretty rusted.  Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him.   He's professional and was wonderful work with.  He's my new plumber!!

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

We have had several occasions to use their services and were very happy with the work.  The one time we had an issue, they stood behind their work and came back to correct the problem with quickly and with a good attitude.  They show up on time and ready to work.  But I think the best recommendation is that both their workers and office staff are friendly, professional and responsive.  I appreciate having a reliable go-to company that can address all kinds of issues.  

We used them for a water heater, running water to the fridge, water leak and a gas leak.  Would not call anyone else!

Eddie and Paul called first and arrived just when the said.  They came to my East Austin home to rescue my sewer lateral job from a trencher who really upset me with his attitude and his take on what needed to be done, which was totally wrong.  This is the second sewer lateral I have replaced and by far the most complex.
As we needed to wait for a stump grinder to remove a stump in the way and a guy Paul called to remove about a total of 5' x 1' of my 6 thick concrete driveway around a very big tree, so we could reroute the sewer lateral away from the enormous roots that crushed it, I asked the guys if they could install a new kitchen faucet.  No one else could remove the old one and Eddie popped the old one right off.  
They were the 3rd plumbers to work on my second new water heaters (the1st was truly a lemon).  I knew what was supposed to be done, they did not sell me on anything and I needed lots fixed from a very messy install.  (the previous plumber crushed the side of the pan and routed the overflow outside of the pan and many other problems.) Now my water heater is installed correctly.
The sewer lateral was a challenge around trees.  It also took lots of investigating to figure out how the previous owners decades ago routed the pipes to the lateral.  Normally all the wastewater pipes join at one location.  Mine joined the sewer lateral in 3 places yards apart from each other.  Eddie and Paul worked long hours over many days to set up a new system and added two new cleanouts.  They did a stellar job.  I highly recommend Confidence Plumbing.

We had Excalibur install a hot water heater a few years ago.  They did great work and the price was reasonable.  Our water softener is having problems,  so we called them out again.  The qoute was almost $2500, and the guy said he didn't know how much was parts vs labor.  I am very disappointed and sorry I have been recommending them.   I was expecting around $1000 based on my research and I will keep looking.

My kitchen faucet had an intermittent leak and needed replacing. Went to Lowe's, picked out a standard Delta unit with installation. Fairway rep, Tara, called within 4 hours, and the service call was scheduled for the next day between 10-2. The next morning, the technician John K. called and got to the house around 10am. He quickly and professionally installed and tested the unit and was done around 11am or so. Text book service call and installation. Perfect. Highly Recommended Company.

Jason hunter.. any update..?  You and Robert took the $4600 and did not complete the tasks.

We were forced to use these people by Texas farm bureau. They refused to share a copy of their findings. When we were forced to use them to replace a valve in our home they damaged the plumbing system and caused a reduction in pressure of 25 psi. It has been over a month and they have not even attempted to rectify it. They are also causing the possibility of TOXIC mold in our home by not being honest all because Texas Farm Bureau is pulling their strings. As a Master Plumber myself, this is the most unethical company I have ever had the displeasure of dealing with.

If I could give this company zero stars I would . They are rude and cancelled on me 3 days in a row stating that there were more important calls and they couldn't guarantee that they would ever be able to come out.

Horrible customer service who just passed around the phone call when I wanted to voice my frustration.

The commercials that say doing the rebates right because it's the right thing to do is a JOKE !