Best Businesses in Texas

I needed a faucet cartridge replaced in my bathroom and they were going to charge me $250 plus parts to do it and offered to do my other bathroom for another $250 (This is a $20 part and takes about 20 minutes to replace!). Then the plumber said he couldn't remove the cartridge so he'd need to cut into the wall and give me a whole new valve (no telling what that would cost). I ended the appointment there.
I finally heard back from another plumber I use often at work (Biggs Plumbing) and their man came out and replaced both cartridges without having to cut  into the wall (because he's been around a while and knows the tricks of the trade) and did it for a total of $228. Approximately $1000 vs $230.

I am so impressed with the quality of work and attention to detail on the installation of my storm door. Extremely professional and bar none the best phone call I've made for service in MANY years. I will always recommend this company and will continue to use them for years! Polite, reliable, professional - can't beat that.

Our sewer lateral  was backed up and Harry from this company was able to come over within a few hours after my call.  The issue was promptly fixed at a reasonable price and Harry took the time to walk me through the options should it happen again, which I appreciated. These guys will be my first call for plumbing needs from now on.

Contacted Ray to replace my kitchen faucet since the original one was still in there.  The house was built in the 60s.  It took a lot of work since original valves were pretty rusted.  Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him.   He's professional and was wonderful work with.  He's my new plumber!!

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

Agree with a lot of recent bad reviews. There is clearly a breakdown in their management. The new manager sucks and has no customer service skills.

I feel ripped off because they collected my credit card info prior to coming out and then charged without as much as a call to confirm the completion of work. Contesting the $440 charge for clearing a simple drain with the credit card company. Needless to say won't be using them again.

Though the service took several days longer to complete than expected, it seemed to be done well, and the plumbers were very pleasant.  Unfortunately, I never received the 10% of labor costs (over $600), and none of my emails were answered.  

Make sure you get the discount before paying for service.

Our water heater was past its replacement date and was getting rusty as well as leaking into our garage. Bob, from Excalibur was flexible and informative and sent Corey on a saturday morning. We were told it would take 3 hours but Corey and another tech took out our old water heater and replaced it with a 50 gallon rheem water heater in under 2 hours. We appreciated the good deal and quick job!

These are the guys Lowe's uses for installations of water heaters.  Once you pay the $259 installation fee, these guys come out to deliver and install the water heater.  I can't say that my experience was typical, I can only review what I had happen.  The installers showed up and couldn't wait to ask if Lowe's explained there would be uncharges.  I was told there could be upcharges to bring everything up to code if needed.  I understand a reasonable installation incidental fee, but the extra cost was going to be over $500.  So a $400 water heater was about to cost $1312.  The really surprising part was the complete apathy from the moment the guys arrived.  It was after 5 PM, the installers looked tired and I couldn't help but feel that the goal was to come up with such a high price that they'd either take a sucker's money or be happy to go home and just collect a $35 delivery fee.  I understand that sometimes the cost goes up for minor incidentals but this felt outrageous. Very disappointed.

DO NOT HIRE THESE PEOPLE!

Worst experience with any contractor ever!! They showed up late every single day so it took them 7 days to complete probably a 2 day job. Then they would leave for several hours at a time. They would say they were on the way and would still take 2+ hours to show up. Cannot stress how bad this experience was...Do yourself a favor and do not call these guys.

We hired them to find a pool leak.  They did not find it though we paid them $2000.  It got worse and worse.  The auto fill is turned off and the pool is now down 2 ft.  I just called to have them come back out and they said it will be ANOTHER $2000.  This is criminal!

Good company to grow and advance my skills in the industry. Great place for growth. Blessings on blessings

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