Best Businesses in Texas

I had them out to give me an estimate to fix a problem with my clothes dryer vent.  The company charged $150.00 dollars just to come out and look.  Spent five minutes with me, told me the problem was the dryer and not the vent line flooding.  They were wrong!
I bought a new dryer as they recommended, installed it today and I have the same problem!  The issue is water getting into my vent line from outside the home....a problem I diagnosed.
The company wanted $250 dollars to use the borescope to inspect the line.  I very politely declined. (Told them to pound sand, as I can buy the camera for less than $60 dollars online.
Bottom line:  If you have any other choices, I recommend not using this company for any plumbing related work.

I am so impressed with the quality of work and attention to detail on the installation of my storm door. Extremely professional and bar none the best phone call I've made for service in MANY years. I will always recommend this company and will continue to use them for years! Polite, reliable, professional - can't beat that.

Three professional plumber's came and diagnosed our issue in a matter of minutes even though it was a big job. Our main sewer line was not only backed up but broken. These guys took care of it in a short period of time and I didn't have to be there. They were so professional and courteous I was very surprised they didn't try to rip us off like other companies. I have already lined them up for another job and have them on speed dial for any other future issues. I would give this company 10 stars

Contacted Ray to replace my kitchen faucet since the original one was still in there.  The house was built in the 60s.  It took a lot of work since original valves were pretty rusted.  Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him.   He's professional and was wonderful work with.  He's my new plumber!!

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

Have used these guys over the years with no complaints, until now. They installed a water heater and marked the price up 100%. I talked to Ann who I assume is office staff and was informed that this is standard procedure. That's $496 to $980.  Will not use them again.

Mike with Confidence Plumbing was speedy, courteous, on time and provided great service.  We had a frozen pipe in the ceiling and he arrived quickly to take care of the situation.

When i first called Excalibur plumbing, I was impressed with the quick response and how quickly they came to my house.  However, that is where the good review ends.
I was charged 248.00 to have them unclog my drain.  They did not complete the job and the sink backed up again.  I called back and ask if they could come out, they could but, I would be charged again.  Excalibur has no guarantee policy regarding quality of their work.
They also told me I needed a new garbage disposal due to a leak - another 350.00.  
I ended up calling a different company who came to the house fixed the drainfor almost half the price.  They also told me I didn't need a new disposal; only a new seal to stop the leak.  This company fixed the leak for free.
I contacted Excalibur back about my experience.  Their comment - no refunds and everyone has thier opinion.  
I feel Excalubur tried to take advantage of me and my recent status as a widow.  Would not recommend.

Dennis Moore & Nicholas Mendoza did an excellent job of installing our dishwasher and motionsense faucet that we bought from Lowes. They were on time, professional and very accommodating (the A/C had gone out the day before, so the A/C guy was still here when they arrived and they had no problem nor comments about working around this).

South By plumbing showed up to give an estimate on a hot water heater gas leak, they gave me a reasonable estimate and broke down expenses with their reasons for actions on the repair. They were able to find the control valve and have it shipped promptly to get the work done ASAP. Once the control valve was in their hands, they called and did their work the same day it arrived. The installation of the valve, draining of hot water tank, and a new supply line fitting took less than an hour and was really impressed. Thanks Robert!

American leak detection, reviewed my situation and reimbursed me the amount I paid based on their recommendations.  I appreciate that they looked into what happened, apologize for any inconvenience and reimbursed me.

Do not use them. I have a brand new system from them and have had numerous visits to fix within the first two years. I always tell  them what is wrong and they give me an excuse, and then after the 2nd or 3rd visit about the problem, they figure it out. All while the cost of visits are being charged to you. I make an appointment and they don't show up. Forget these guys.

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