Best Businesses in Texas

Wow!  I don't think I have EVER been this happy with a company in my life.  This is what INTEGRITY looks like!  Here's why...

We had our foundation lifted a few years ago and afterwards the foundation company sent a plumber to do tests on the water and drain lines.  He said we had a *very* slow leak in the drainage system but it was nothing to worry about.  We took his advice and didn't worry.

However, about a month ago our termite inspector drew my attention to a wet spot on the outside of our concrete slab directly below our shower.  He said he thought we had a leak there and suggested we have it fixed (because termites love damp soil).  So we began calling some plumbing companies, telling them the story about the previous plumber's tests and asking for someone to come out and give us a quote.

Only a couple companies would come out to give a quote without charging us a trip fee, so we made some appointments.  I won't go into why I was unhappy with the first two plumbing companies, but let's just say I was becoming very leery of plumbing companies in general by that point.

Enter Accurate Leak and Line.  WOW!   From the moment I called their office, there was a marked difference.  Jacqueline was pleasant and very professional.  Even though we had to keep rescheduling the testing because spring storms kept flooding our yard, Jacqueline remained cheerful and reassuring, never indicating the least amount of exasperation when we had to reschedule AGAIN.  I could hear her smile right through the phone lines.

Well, the soil finally dried out enough and the day of our static test arrived.  Clayton arrived exactly on time and greeted me with a professional but warm handshake.  He followed me to the back yard and as he looked at the damp spot on the slab, he listened carefully as I described what had gone on with the house up to this point.  In the master bath he carefully looked at the shower fixtures and then quietly but confidently said, There's your leak.  You have gaps around the fixtures and I believe the water is splashing into those gaps and running back there to the outside of your slab.  He then gave me a very thorough explanation of why he believed the problem was above slab, not below.  The best part is that he did not talk down to me, treating me as if I could not comprehend the physics and materials.  Thank you, Clayton!  That alone restored my faith in plumbers.  

He did not charge me for the trip, and he did not even slightly push me into running (very expensive) tests for leaks because he was quite sure of his diagnosis.  Clayton saved us THOUSANDS of dollars that other companies would have happily steered us into spending.  He put my mind at ease and relieved an enormous worry I had been carrying.

Not only that, but he also handed me a short piece of pipe so we can raise up our sewer cleanout to ground level - and gave very clear instructions on what type of connectors to buy and how to do the work.  Amazing!!  He didn't have to do that.  What a kind thing to do!

If we ever do require any leak repairs, Accurate Leak and Line will be the ONLY company we call.  The respect they show their customers is amazing.  Integrity and honesty - those words really and truly do describe Accurate Leak and Line.

Sent them a message at 5:00 on Saturday evening . They came out and had a toilet pulled and resealed by 7:00. I'm impressed.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Awesome service!  Awesome company!  I was in a bind with a leaking ceiling and they came out right away even though they were on the other side of town.  Hard to find people/companies willing to go out of their way like that, so THANK YOU Stellar Plumbing for going above and beyond!...and THANK YOU for fixing the leak!

Mike is excellent. Prompt, professional, and most importantly he knows what he is doing. I had a problem with my tankless water heater.  Mike came and diagnosed it and had the part ordered.  He did not request any payment until he came back to finish the job. I would highly recommend him.

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

You never realize how important your garbage disposal is until its broken. While doing the dishes, the dirty sink water started to build up. Naturally, I reached for the garbage disposal to help drain it but instead it was increasing the water build up and not draining. I called Decker plumbing to come help me out and Mac was so great and helpful and gave us some good insight how to keep longevity of the garbage disposal and gave us a list of do's and don'ts. I definitely would call them back again! Thank you so much Decker Plumbing!

If I could give 10 stars, I would. Dwayne and Chris were incredible. They came out to my home for an assessment right after I'd moved in, and they let my dad help from afar via email to setup some projects and upgrades around the house. They also provided me with materials for a new water softener and educated me about the water in the area. We had an appointment setup within a week. Chris competed all the work (it was A LOT) without complaint and went above and beyond. My dad was in town and Chris was very patient with him, allowing him to be involved and ask plenty of questions. Thank you so much to this team for the work you completed.

Great electricians.  Jimmie, Cody, Josh, the whole gang.  They found a way to fit us in right away and did a great job. They know the trade - found two issues where we were not up to code, and got things sorted. Will definitely use again.

Had these guys come out to bring the wiring back up to code on a recently purchased home. Very professional, knew what they were doing, and were very nice. Only complaint is that they should have a labeling sheet for the breaker box, because even though they wrote it in, it's illegible.

Grayzer was recommended by Tesla and although they said they couldn't schedule for a couple of weeks, they had an opening and came out the next day. Max did all the work and he was super friendly and kept me informed throughout the process and asked several times if I had any questions. Going electric takes some readjusting but fortunately, installing a home charging station was easy.

Superb Service! Called at 8am, left a message. Call returned within 30 min and service completed before noon same day. Professionalism and service were 10/10! Won't use anyone else for electrical needs going forward.

Very impressed. Called and had same day service which I wasn't expecting. Quick email reply, rough estimate given and the amount was right on target. My outdoor electrical outlet to my water feature had stopped working and now it's working!

Couldn't be happier with the professionalism of Tom and his partner. Very fair pricing & honest estimate. They installed four sconces on walls that weren't already wired fir sconces. They were careful not to damage newly painted walls. I will not hesitate to call them again for all our electrical needs. Well done!

Good ole Harrold came over to unclog our sink. He managed to do so, but in the process his 20yr old auger scratched the hell out of our white oak floors. When I asked him about it, his response yea, I've got a mat I'm supposed to use, but I never do.
I couldn't make this up, that is really what he said....call someone else, don't call them.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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