Best Businesses in Texas

It was an absolute nightmare to deal with this company!  From talking to our buyer without our permission (and before talking to us!) to threatening to put a lien on our house the day work was completed and before the permit was given by the city - after they had already tried to complete it without a permit until we caught them in the act, this company and their owner, Josh, was completely unprofessional and made it clear that they are in this for the money.  There are too many plumbing companies in Austin to risk hiring this one!   If you do hire them, be very careful that they are pulling permits and completing work as described in the quote.

Edited:  Josh,  I'm laughing that you edited my husbands email below.  We have filed claims with the city of Austin for the work you tried to complete without permits and will allow them to settle this dispute.  Again, you've proven what a horrible ethic you and your company have and how unprofessional you are.  I worn anyone looking at this companies services to stay away if you do not want to have to watch over their shoulders as they work and worry about it being completed correctly.

Caused us further problems instead of resolving the issue. Then, terrible customer service. They did not deliver on the work they clearly stated on the invoice. Run away, try another plumber.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Back in August, 2016, Eligio installed water softner system and his employee took care of installing 3 bath faucets and a kitchen faucet. His prices are very competitive and service is excellent. Recently, I had to contact Eligio to look at the kitchen faucet that was installed by his staff which became very loose and he took care of the issue as it's within the one year warranty. I really wish it was done right at the first place but work is done by a human and since its impossible to be error-free so no big deal there. We will use his services again if needed.

Mike is great! I had a few leaky faucets in a new house that I moved into and he was able to come out the same day to help fix them at an affordable price point.

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

After looking through all the plumbing pages and Yelp reviews, I felt a little overwhelmed. There were so many options and I wasn't sure who I wanted to do the work on my house. I needed my sewer line repaired-- which is not cheap, by the way. I wanted to make the right decision when it came to this kind of investment. Finally as I went through the list and called Decker Plumbing, they were the most helpful, informative, and experienced. They got to my house 10 minutes early too. My only complaint is not finding them sooner. I have to say they did a great job! I would definitely use them again for plumbing in the future.

Came home to water puddled up in my front yard. Turned out being a pressure valve which required turning off my house water until fixed. I called around and got ahold of Nichole and JustUs Plumbing about 3pm on a week day. She was really friendly and responsive. Within an hour Eric showed up smiling, friendly, and professional. He was extremely knowledgeable, answered all of my questions, made some recommendations, and stayed late making sure he fixed the issue. I could not have asked for a better plumbing experience. (Not something I thought I ever be saying.)

Very responsive, eager to help, and they did great work! I especially appreciated them explaining everything they were doing and letting me shadow them and pester them with questions! We will have these folks do all of the remaining electrical work on our remodel!

Steve and his crew are amazing! We have used them several times for recessed lighting upgrades, plug and light switch replacement, rewiring for appliances and TVs as well as bathroom fan replacement.  They are quick to respond, reasonably priced and always professional.  They are clean and friendly and we would not hesitate to refer them to a friend. I am sure we will be using Texas Electrical Services in the future.

We were having electrical issues with several outlets working intermittently, so we called Grayzer. They sent a very friendly electrician out (I believe that he was from New Zealand or thereabouts, and he stayed masked the whole time ) and he got all of our problems solved in less than two hours. Very helpful, knowledgeable and friendly. Highly recommended!

They scheduled me within a few days, but due to a cancellation, they got to me faster. They were fast and efficient (the tasks were straightforward, though). The guy replacing the light switch answered my questions, and changed procedures slightly when I requested them. (For example, I wanted connections to the switch's side screws instead of the back screws, so I could see and test them more easily in the future.) Reasonable price.  They wore masks (though one guy needed to cover his nose more frequently, but he was pretty much outside).  I'd go with them again.

Thomas was fast to respond to my request for a quote, available to work right away, willing to do outdoor work despite freezing temperatures, and performed the work quickly for a fair price. He was even super nice about my puppy jumping all over him. Next time I need an electrician, I'll definitely call him again.

They did a great job with my EV charger install. They were quick, honest, fairly priced, and did great work.  They installed 2 outlets that required drilling a hole through an exterior wall.  The work was done professionally and it looks great.

This is my go to plumbing company. They come out right away. Used then to replace 30 year old kitchen sink faucet and sprayer, one tub fixture, water heater. Free estimates.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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