Best Businesses in Texas

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

This is the best plumbing company we have ever used, they are quick and responsive. I called them and they were at my front door ready to fix my plumbing problem in less than a hour.
 Pair Plumbing  & Septic not only provide great service they also provide great pricing and friendly staff. I have never had such a great experience with a plumbing company.. I will highly recommend this company to anyone that needs plumbing and septic work done. You guys are awesome, thanks again!!

This is the second time they have responded after a big freeze.  My water pipes froze and broke.  I'm guessing this happened on Thursday.  Today I noticed water running out from under my house, across my yard and down the alley several hundred yards.  They came within an hour of my calling.  There must be hundreds of broken pipes in Austin now beginning to thaw and leak.

Great communication, on-time service, beyond satisfactory work, fair pricing, left zero mess behind, very efficient and will reach out for any other handyman needs.

Danny is truly as good as it gets! Quite an adept handyman. He is honest, very knowledgeable, efficient, timely, personable, polite, and definitely more than qualified to get the job done right. I don't give high praise easily but Danny deserves it. A++

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Our water heater went out and we needed a replacement fast. Gabe was the first to reach out and offered to replace our unit the same day. His quote was very affordable compared with others that we received. His work is high quality and he made adjustments so if there is a need in the future repairs will be easier to perform. I highly recommend Gabe, and we now have a new plumber!

My plumber recommended Josco to help me get a replacement Water supply cartridge for our shower. The one I picked up at a competitor was defective and the sales people told me I needed a name brand cartridge if it were to work properly. They had one in stock (Moen) that works perfectly, and smoother than any one I had used in the last 11 years. Genaro went above and beyond the call!

We asked for help with some stuff that we just couldn't fix on our own.
Came out when he said he would, was right on time.  Professional and courteous gentleman.  Helped us get our water system back on line after some serious freeze damage from URI 2021.  He knows how to fix stuff.  We would use his services again if needed.

I've had Martin out to my house twice to repair plumbing issues. We installed my new faucet and replaced my water heater. He is courteous, prompt and honest. I highly recommend Blue Lion plumbing for home repairs.

I needed some my modifications done to my home propane gas lines.  My propane company suggested Ken Dixon.  I called for an appointment and was given a time.  The plumber arrived on time.  He was masked and was careful to maintain social distance.  He was professional and courteous.  I was unsure about the modification I wanted so I asked his opinion and he offered me a simple but effective solution.  He and his helper completed the job in less than 30 minutes and it looked great and worked exactly as I wanted.  The price was about half what I expected to pay.  To be honest, I don't know how a company could have performed any better.

I tried Chambliss after seeing a number of neighbors recommend them online.  We had four bathroom sinks serviced.  New P-Traps, new push pop-up drains, supply lines serviced, and tub drain serviced.

The initial call to the office was efficient, as was communication via email.  The two-man crew showed up on the early end of the two-hour window, which was great.  They were polite, professional, and the workmanship was impeccable.

Had a busted pipe in my front yard while I went out of town. It was leaking over 1,000 gallons an hour! Called SAN Marcos plumbing and they showed up faster than I would imagine. Super polite guys too. They fixed the first pipe and found  another break deeper. They fixed the 2nd broken pipe for no cost. Fixed up my enormous leak in less than 3 hours from when I called. I will use these guys for every plumbing problem that may come up in the future. Two thumbs way up!

At first, they seem super attentive. Once they had my business, things kind of started falling apart...The guys put my AC in that was a lot more expensive than most places: They assured me of their slogan about how they get it done the RIGHT way etc. They came out and put it in. That day, they left materials including a large concrete block that was killing my grass. So, they made an appt to come back out and get it. I took off work and they no showed no called: Remade another appt for the 10-12 time frame and 6:00 rolled around and no one came. They said they could get there late but my kids and I has plans. So, they rescheduled again. When they finally came, The guy that initially had sold me my AC but didn't put it in said he wanted to check their work. HE WAS THERE 2 hours. apparently they had routed everything wrong. It also put a condenser or some thing electrical in that he said was going to fry my system because it was too much power for my small system.... He told me that he was glad that he came out to check because my system would have been fried! that didn't give me a lot of faith and was really concerning for me since they were supposed to be putting things in the right way the first time. They made yet another appointment to come and switch out that part. The exact same thing happened where they no showed. I took off work that entire day and no one called and no one showed up. at this point, I am extremely frustrated and call customer service for the tenth time and they did show up for the next appointment to change out that part but it was five or six hours late. Luckily I didn't have anything planned that night.
they asked me to complete a survey to tell them about what they could improve on which I did. One of the ladies that took the survey said that she was going to see if they could help me out a little regarding the three days that I took off work that they no showed. I told them that I'm a single mom and that that would help me out a lot. I had also gotten my first AC bill since they had put it in and when I was told that my AC bill should be much better than my super old unit, it was $89 more than my old crappy AC that was not efficient had been. Then, when The guy that initially sold me my AC called me to let me know about what they can do for me to make up for all of those missed appointments that they didn't show up for and no called, he said that they couldn't do anything but that they could put this thousand dollar air cleaner thing on my AC to make up for it. I call my dad, I do some Internet investigating, and this is something that most companies charge $300 for that has been clinically proven doesn't help anything with air quality. AND Air quality is not my issue....It was just comical that you give them bad feedback which in my case was pretty bad feedback because it could've been 6 to 8 months down the line and I have a fried air conditioner that I'm sure would've been placed blame on me AND cost me money to fix...yet they did nothing to make it right. On top of everyone else quoting me around 8,000 to 9,000 for an AC and theirs costing $12,500 (I talked them down to 11,000 which is still WAY higher than other places....AND I'm stuck with a higher bill than I had with my crappy 11 year old AC that was going out. And now I'm left wondering what else they did wrong that I don't know about that's going to fill me within the next couple of years.:(

Very unpleasant and stressful experience. They slow walked and took 3 months to complete drainage water blockage job, several things were not done or had to insist on getting them done. Initial invoice had 1 line item for entire $15K charge, had to insist for itemized invoice several time.

The customer service manager called me this morning and said they would send over a tech to revise. They sent the same tech which from the beginning asked if I had purchased the warranty. I said no and then he said that it would be $197 for a diagnostic. He implied that because I added a cover to the outlet I was the one who ruined it and that why hadn't I called earlier. I thanked them and will call someone else. Original service was performed in April and I called in May. It would of taken the tech 15 minutes to replace the outlet and provide great service but it seems that is no Longer a priority. The tech did step out to van so it seems he did get approval from superiors for outcome of this visit which shows that the poor service and lack of warranty is systemic. I wish the nice lady over the phone would have avoided me further humiliation and just not sent anyone and let me know R,s policy is as is no warranty.This was a 30 minute fix tech was over as a courtesy it should of been fixed instead of all this back and fort. It has now been taken care off by another company and took less than 30 minutes. I am thankful that I am only out of 300 as I see in all these Yelp reviews that people have much bigger issues.

Horrible service. This guy is the rudest man I have ever spoke with. How can you run a business and talk to someone like that? I feel I should warn people not to use big John plumbing service. I filed a HUGE complaint with my home warranty company and they said I wasn't the only one. Wish I could give 0 stars.

Again assigned by American Home shield. Came, looked, never sent the diagnosis, never returned my calls or text. Did the same with the home warranty for 3 weeks. Had to fight with home warranty to make them understand he dodged the job. After more than a month another technician will come next week. By the way the home warranty charged me the service. This guy Jody is unprofessional and disrespectful. He will never be welcome in my property again. Disgusted. Too bad I can't choose 0.

After dealing with Lucy Moreno and her business I think I have a pretty good idea of what it is like to go through a terrible divorce: I trusted the wrong person who repeatedly broke their promises to me and ultimately I spent a lot of money and needed legal counsel to make an awful person leave my life while praying they don't destroy my house in the process.
I contracted with this business to remodel my kitchen. In the beginning the initial project manager (Tom Estes) warned me that I would have to get tough with Lucy and basically kiss her butt if I was going to get her to perform all the stuff she promised to do. That was insane to me, I was baffled that her own sub was undermining his boss, and I shouldn't have to get tough with anyone who I was paying to provide services they enthusiastically agreed to do.  Tom also said that the comment Lucy hears most often from her clients is You lied to me! Lucy assured me that there would be no cost overruns, they wouldn't do anything we didn't agree to do in writing, I'd be happy with their quality work, etc.  
It turns out this business wrote the book on dirty contractor tricks. Every other day I was getting messages that work was cancelled and they'd have to start up another day. My favorite excuse was that when work couldn't start on a Monday for whatever reason, she claimed that it was easier to work a full five day week then to get started mid-week and only work a couple of days in a row so progress was pushed off until the following Monday. Sure, her crew totally isn't sitting around not making any money on another smaller project she didn't want to turn down in favor of my project because working a 3 or 4 day week is so complicated.
Even though our contract was fixed-price Lucy constantly hit me up for the cost of items she either forgot to include in the price or she didn't want to pay for.  Seemed like it was always a pushy, high-pressure sell to get me to agree to something now now now, the guy is here he can do it or he'll have to come back later type of thing. I always said no, and when I'd ask her why she doesn't think the contract means she has to cover it she'd throw up her hands and say hey, I won't  fight you on this one. I didn't want to fight either, I just wanted my contractor to do what they said they would do!
When I found substandard work in progress and complained I was told to relax and stop bringing these things to her attention because they're not finished and there's nothing to worry about. When I called her attention to inferior work upon completion I was blamed for not catching the poor quality work in progress and directing the sub to fix it (which under agreement I could not even do, the homeowner cannot direct subs). Everything was blame the homeowner, including the fact that I was trying to turn an old carport into a kitchen, something that was abundantly clear to this business when they bid on the project.
The previous reviewer totally nailed it: Lucy is a bully, and with a volatile combination of arrogance and stubbornness to the point of being surreal.  While standing in my kitchen as her subs ripped up parts of my new wood floor to redo it for the second time (and only after bitter complaining on my part) she refused to acknowledge that there had been any problems on my job and that we do quality work, we get nothing but compliments. Say what?!?  I had to hear that's the best that can be done until I argued, and argued, and argued, and argued to get things fixed. The project suffered from lack of oversight and management, with Lucy and much of her subs apparently incapable of applying logic or common sense to the work.  I spent more than one evening surveying what was supposed to be my fabulous new kitchen completely in tears trying to comprehend the insane mind that could think this kind of work was acceptable.  I must admit that a couple of her subs were honest, hardworking guys who obviously cared more about quality and customer service than Lucy did.
When the project failed to pass the electrical inspection Lucy doubled-down and refused to do any more work until I gave her the final payment, which clearly is not due by contract until all the work is done and the liabilities are cleared.  Lucy literally stated she did not care about the terms of our contract, she just wanted to be paid (greatest email ever, got it in writing, thank you!). Never mind the fact that it didn't pass the city inspection or that a sub (who had been fired early in the project before demo even started) had attempted to file an invalid lien on my property. She makes up the rules as she goes along and I don't think she ever even actually read the contract that we signed.  Her work ethic reminds me of a drug-addict: lie and do whatever it takes to get the money and always deny any problems exist.

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