Best Businesses in Texas

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so much

Bill is awesome. We had a 911 plumbing situation on THANKSGIVING day! He saved the day right before all the guests arrived. We greatly appreciate his prompt service!!!

This is the second time we've used The Plumber. The first experience was excellent. We needed to have a shower re-piped for a remodel, they were quick to respond, provided a VERY competitive quote and showed up when they said they would. The workmanship was excellent. When our next plumbing need came up, this was our first call.  Again, they provided a quick and competitive quote, we got the work scheduled and they showed up exactly when they said they would and did another excellent job.  I highly recommend The Plumber, from a cost perspective, they have some of the most competitive rates I've seen, they do what they say they will do and the quality of work has been great. Always a positive experience working with these folks!

AJ with Greenshire Handyman came by to paint some shutters on my home that I could not reach.  His team did a fantastic job.  The communication was excellent and timely and he was prompt.  He brought the supplies he needed and the shutters look great! Thanks AJ.

I hope to be a repeat customer.  The entire experience from star to finish was great.  When I canned Danny I had an unreasonable request to be seen the next day, because my daughter's door hinge ripped out of the frame and wouldn't close.  Danny checked his calendar and called me back within a half hour to confirm an appointment for the next day.  After he arrived, he was able to fix the door in less than half an hour, and because he has a two hour minimum, he eagerly asked to work on other projects.  I had him completely rescreen my sliding screen door and it looks great!  If I ever have another project, I know who to call.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Our water heater went out and we needed a replacement fast. Gabe was the first to reach out and offered to replace our unit the same day. His quote was very affordable compared with others that we received. His work is high quality and he made adjustments so if there is a need in the future repairs will be easier to perform. I highly recommend Gabe, and we now have a new plumber!

My plumber recommended Josco to help me get a replacement Water supply cartridge for our shower. The one I picked up at a competitor was defective and the sales people told me I needed a name brand cartridge if it were to work properly. They had one in stock (Moen) that works perfectly, and smoother than any one I had used in the last 11 years. Genaro went above and beyond the call!

We asked for help with some stuff that we just couldn't fix on our own.
Came out when he said he would, was right on time.  Professional and courteous gentleman.  Helped us get our water system back on line after some serious freeze damage from URI 2021.  He knows how to fix stuff.  We would use his services again if needed.

Fast friendly and affordable service! Thank you for your help Heather and Martin, I found my plumber I can put my trust in! I will definitely will be using you guys again!

This company was great. Fast, honest, and resonable. I had to have my water turned off as water was coming out the over flow valve,, yesterday. Another company told me it was the high pressure valve.. 650. This company did it all for 168. I will feel confident calling them out again. Thank you for not hearing a female voice on the other end of the phone and trying to rip me off. I appreciate your professional company.

We've always had great experiences with Chambliss. The kind of experiences that when they leave, my husband and I both agree that we really appreciate how thoroughly they explain the issues to us and seek out the best solutions. Fairly priced and thorough.  Honest and do a good job.  The office staff that answer the phones are always friendly and helpful as well.  Highly recommend.

After having 2 other plumbers tell me that my hot water heater needed to be replaced (one of them did so without even coming to look at it, just assumed that since it was 10 years old the problem would be solved by replacing it). When I called San Marcos Plumbing, I was frustrated and felt like these other plumbers were trying to take advantage of me and explained as much. I immediately trusted them as they explained that my frustration was completely warranted.  The woman I was working with to schedule the appointment called my tenant and was actually able to talk him through the issue over the phone and saved everyone time and money while completely fixing the problem. As I suspected, and had explained to the other plumbers to no avail,  it was a pilot light issue. San Marcos Plumbing was the only company who took the time to follow up and resolve the problem without scamming me out of hundreds of dollars to replace something that didn't need it.  They even followed up with me after to let me know they had spoken with my tenant and between the two of them fixed the pilot light. Great customer service!

My experience with Dayton A/C & Heating was so terrible that I filed a complaint with the Texas Department of Licensing and Regulation. The TDLR Enforcement Division considered the complaint significant enough to open an investigation (ACR20170023315). As of the writing of this review, the investigation is ongoing.

I filed the complaint with TDLR because, when I questioned the quality of Dayton's installation work in process, Dayton became hostile and threatened me. Also, I had the work inspected by several experts who said the work does not comply with standards, and it violates building code. Details are provided below.

During the first day of work, Dayton employees began installing the line sets for the proposed HVAC equipment. After that first day of work, they did not return for a week. During that time, I examined their work, and became concerned over quality. I called to voice my concerns, and Dayton employees became aggressive, including Winston Coy Dayton, the company owner (TACLB00010288E). When he threatened to put a lien on my home, I ended the call. Coy immediately sent me several texts that claimed: I have no legal position to defend myself; he owns a large company with many lawyers who have never lost a lawsuit; and I cannot have an inspection performed on the work so far. Ironically, he even accused me of being a bully.

In the days following, I had the work inspected by two inspection companies, the lead instructor at a local HVAC training and certification school, and a professional engineer. I also discussed the work with various individuals representing the manufacturer, relevant regulatory agencies, reputable HVAC service companies, and legal counsel.

Those who personally inspected the work onsite described it as unprofessional, poor workmanship, not educated, messy, and unskilled. In addition, numerous contractors for other trades were onsite for our renovation project, and they invariably said the work was terrible.

While the professional engineer was performing his inspection, he observed writing on the lines that was not relevant to this job, paint smears, along with the extensive damage. He wondered aloud whether these lines were not new but rather old material salvaged from a previous job.

The various experts made the following claims: the work was not performed in compliance with manufacturer specifications or industry best practices; the work commits numerous building code violations; if the installation were completed, the system will not operate properly, and the lines will leak condensation water inside the drywall, causing property damage and creating a health risk; the only viable correction to the installed line sets is to completely remove and replace them. Also, Dayton's planned method for installing drain lines would not comply with building code. In addition, the way Dayton chose to install their line sets makes installation for other components difficult to comply with building code, requiring more complex and expensive solutions.

After receiving written reports from the experts, I sent to Dayton a letter that contained a summary of events, photos of the work, and the 56-page report by the professional engineer, which referenced the other two inspection reports. I provided those documents to TDLR for the complaint process.

As suggested by my lawyer, I included with the letter a release that Dayton would sign to terminate the agreement and prevent him from harassing me further.

A couple of hours after receiving the letter with expert written reports, Dayton signed and returned the release. One of his employees then called to ask when Dayton could come over and show me how the lines were in fact NOT damaged, and when his personnel could come take down the lines so they would not be damaged.

Shocked at this outrageous behavior and anticipating that Dayton would treat other consumers so badly, and also fearing that Dayton would reuse these lines in yet another job, I filed the complaint with TDLR.

Note that this work was performed in The Hills, TX. Unlike Austin, The Hills does not require permits or inspections for this type of work. Coming from Austin, Dayton knew this and apparently took advantage of the situation by sending unqualified employees to do unacceptable work.

Wish I could give more than 5 stars! Hambone came out to our business in a moments notice, figured out the problem (after 2 other plumbing companies came out and were stumped), found a solution and fixed it. They were professional and Justin did a great job breaking down what was needed and answered all of my questions. Thanks again!

Johnny,

I don't have any messages on my Yelp account, you've never tried to contact my phone nor have you left a voice message. So I'm not quite sure where you sent the message. I've already had the work done and quite honestly even calling you wouldn't change my mind. I had put this behind me until you wrote your update. Now you've really got me upset. You compare in an analogy how you would approach a sore knee. I get that there are many components to an A/C unit, however I had already diagnosed my problem with another company. I was simply trying to give you the business if your quote came in cheaper or comparable. Here's the kicker. I knew that it was the coils needing to be replaced. Approximately $3000 - $4000 dollars. Yet my unit was 14 years old and I was simply trying to avoid dumping money into a unit that had reached it's life expectancy. No matter what your tech would have told me, I had already decided to get a new unit to avoid future costly repairs. Had this been a 4 year old unit, or a 9 year old unit, I would have more than likely appreciated a second opinion, however when the life expectancy is 13-15 years and I'm in year 14, I just wanted a new unit to save time and hassle with future breakdowns. Do me a favor, and stop trying to play the uninformed customer card. I do my research, I don't jump the gun just get things fixed and I certainly wasn't born yesterday. The bottom line was that you were trying to over extend the customer service, and I can appreciate that, but what ever happened to the customer is always right? If I just wanted a price, why couldn't you just give me the cost? It's my choice, my money, my house and my decision. So now you've got your response and you've heard from me. Take your excuses and reasons for not just simply appeasing me by letting me know what you could do and stop replying to this. You did not get my business and you will not get me to change my review. Based upon other reviews, I'm not the only one. Just be grateful I gave you 2 stars and let it go. Work on your business tactics to perhaps ask more to know why your customer is wanting a quote instead of trying to shove down my throat that you want to make a service call and look at it.

Big John was referred to my by my home warranty company for a broken water heater after the first company couldn't take my call to even schedule an appointment.  He arrived within 2hrs, clearly explained my options, worked out the details with the warranty company, and had the replacement installed the next morning.   I really appreciate the prompt and professional service.   I compared prices for comparable plumbing services and he was competitive.

Got assigned this BB Lewis Plumbing through a claim using American Home Shield.  He was scheduled to come out to fix some plumbing issues yesterday, but he cancelled, and said he would come next day in the afternoon.  Afternoon came and went, we texted he said he would be over around 5, then nothing, I texted and asked where he was he said he had been held up, but was on his way and would be over at 7PM, well he never showed and did not update us that he was not going to show, complete lack of communication skills and time management.  Stay away from using BB Lewis Plumbing and Jody.

For starters, Doing one job at a time like their website claims, is absolute crap.  I lost count of how many times Lucy & Tom (master plumber & proj mgr) actually told us they had too many jobs to keep up with & were so busy; I really need to get over to this one in Westlake Hills, so yours HAS to be finished tomorrow even though there were SO MANY problems left unaddressed! We chose L&M based on the reviews & photos on their site & regret it. To be told straight to her face that this is not a job we want to take photos of for our website by Lucy herself blew my roommate away & proved their true work ethic. She wasn't talking about design, colors, etc. the work is so poor & shoddy she didn't want to take credit for it! Fortunately, I work in Facilities & have had many opportunities to share the experience with other coworkers & industry professionals and refer them elsewhere. I will be the first to say my roommate's house has a lot of problems, its run down, but this bathroom was remodeled by people who didn't care about their workmanship & its abundantly clear in the photos taken the day Tom left after arguing this was as good as anyone would do. 3 times my roommate had to demand the painters come back because they did such a crappy job. If you saw it yourself (contact me, I'll be happy to share pictures & offer better referrals), you would think my friends painted it & say, man, yall should have hired some professionals! On the tub, there were two different colors of caulk used. It's messy & my roommate confronted Tom about it several times-he told her it was the best they could do & anyone who does this would have the same results. You can barely push on the shower wall but hear it cave in, stick to the hardy plank behind it & pop back up. She pointed that out too & Tom actually told her don't worry it's glued down real good around the edges. I'm not takin' it off now! Seriously?! I will give credit that they came up w/some solutions to the walls being uneven around the vanity & chose good quality parts, but the actual work they did is just embarrassing. We feel like we were ripped off in the worst way & taken advantage of since we did complain repeatedly, send photos of our concerns to Lucy & were basically bullied into backing down because they were just too busy to deal with our small project! When Lucy came & did the initial quote my roommate told her she didn't want it painted or tiled and that money was an issue. Lucy pushed & insisted on including the costs in the quote anyway-we asked for a breakdown & couldn't get one; Lucy guaranteed we'd be happier having them do it. We both really wish we'd not backed down to her bullying & done it ourselves! Tom again said after the 3rd time the painters came back that nobody would cut a line straighter than this! There's paint on shower walls (he says, well, just scrape it off  Um, I'm sorry, I shouldn't have to scrape it off!), paint running over the line where the tile meets the wall, door frame/ceiling look horrendous. But L&M will no doubt be quick to tell you they use contractors for that & can't control them...Lucy had to come out herself to fix some plumbing issues because they were so busy (doing one job at a time HA!) that she couldn't get her go-to guy to come do it for her. He had to come anyway the next day. Nobody who visits sees that work though, they see the tacky paint lines, the messy caked on caulk that's different colors, the gaping openings where the side panels of the shower should meet. You can't convince me water's not getting in there like Tom claimed. There are huge gaps where two of the walls meet that weren't caulked at all, much less in different colors! L&M overcharges for the quality, doesn't care about their actual customers wants/requests & steamrollers you into paying for what L&M will get the most money for, adding on extra things you specifically said you didn't want while talking down to you like you're a complete moron until you give in & agree stupidly thinking that, as professionals, they must know best. They rush through jobs without taking care of the things that are most noticeable cosmetically.My roommate actually asked Tom point blank: Tom! If this were in your home, would you leave it like this? he sheepishly said, Well, no I wouldn't so she said, ok, then don't expect me to accept it in mine! She complained & let him know she was not happy, she'd already emailed Lucy several times about concerns, including photos (we still have the emails too) & everytime it was just pushed off. They made her feel so inferior that it just became easier to get them out!Having the messes & carelessness fixed doesn't even matter anymore but we are both making absolutely sure to share this with everyone we meet & let them know this is not the place they want to take their business to. I'm glad I've had the opportunity to keep at least 4 people from taking business here simply by showing them the photos.

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