Best Businesses in Texas

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

Pair Plumbing and Septic came out and identified both of my plumbing problems that no one else could find. Their service and expertise was A+. They also cleaned out my septic at a reasonable price in a timely manner. Thank you Pair Plumbing for your customer care and professional service. I will use you again and refer you friends and family. I think the bad review they got sounds more personal than the actual service they provide.

Knowledgable, courteous, honest and not one to scam you.

We had an urgent need and they were responsive and competent.

Only downside is that they typically do not answer the phone but leave a message and they will back with you soon.

This was our first time dealing with the Greenshire Handyman service and will definitely use them again. AJ was professional, knowledgeable, and patient with us on ensuring our projects would get completed as we expected. Additionally, he took the time to explain the entire scope of work and absolutely made sure we were happy with the final outcome. He even touched up some items that needed some attention. The customer service was pleasant and attentive to leaving our home as clean as possible. Great to have this business be local to us and will definitely use them again!

We are very pleased with Danny. He is a standup guy and helped us out on Xmas eve when everyone was closed. We are so glad we found him. We will call him next time for our emergencies because he comes through when you need him.

Ruben is our friendly neighborhood plumber. Over the years, he has helped us replace toilets, repair toilets, replace entire plumbing lines, install water heaters - you name it! Ruben charges a fair price (and sometimes hasn't charged us at all for repairs) and does excellent work.

Our water heater went out and we needed a replacement fast. Gabe was the first to reach out and offered to replace our unit the same day. His quote was very affordable compared with others that we received. His work is high quality and he made adjustments so if there is a need in the future repairs will be easier to perform. I highly recommend Gabe, and we now have a new plumber!

My plumber suggested I go down Industrial Blvd and check out the toilet options in the plumbing supply stores.  Based on some reviews, I figured I may be met with some attitude from the staff going in as a mere lady homeowner instead of either being
A) An actual plumber or B) A man.

I went to two places. Joscos and Moore Supply. Both places were places I'd go again. Neither of them gave me attitude for being a lady who had some questions.  If anything, they were quite polite, friendly and even humorous.:)  

I purchased from Joscos because they had the brand I was looking for. However, If I needed a supplier from Moore I'd readily purchase from them as well.

Back to Joscos:
I talked to a few folks in the store, they were welcoming and helpful. Talked me through all the brands/ prices / features that I was looking for in the toilet. (Full disclosure - I did come in having done some research, so I wasn't expecting them to give me a full plumbing 101 class or anything.)

Jonathan helped me select the commodes I wanted, gave me some good pricing (I compared, so I know.) and then even was helpful when I had to call back to double check features such as the rough in dimension.

We asked for help with some stuff that we just couldn't fix on our own.
Came out when he said he would, was right on time.  Professional and courteous gentleman.  Helped us get our water system back on line after some serious freeze damage from URI 2021.  He knows how to fix stuff.  We would use his services again if needed.

I have used Blue Lion Plumbing in the past and had good results, but this time it was a very bad experience. I needed a water heater and I can go on and on with my poor experience and I have tried to settle my very poor experience with Blue Lion but they do not agree with anything I had to say. Blue Lion would not budge a single inch. Like arguing with a person that something is the color of white and they argue that the color is black and that is all they will ever see. I had a water heater replaced Saturday and after it was replaced it needed electrical work. I texted them to PLEASE call me the day the water heater was installed on a Saturday, but they never did call and never replied to my text pleading for help until the following Monday morning. So, I cannot recommend them for the poor customer service and lack of any customer service. So much for the customer is always right it was more like I am crazy for expecting anything from them or a simple return phone call or reply to my text was crazy. I know the owner or his wife will reply with something to my review making me seem crazy for expecting a little customer service and have a totally different story but you always have to remember there are always two sides of the story.  I also asked if they could offer any sort of discount for the $2,025 water heater since I have used them since 2020 and I had referred people to them and again not a single dollar could be taken off they said. They said that was the best price and no discounts could be given. You mean to tell me if a relative or someone who has only used them for plumbing as i did or good friend needed a hand that they would not give them a discount? I also lost my job in 2020 due to covid and as I said I used them and never asked for a discount but when this company could have really helped a person in need they just replied no. Please remember- Everyone you meet is fighting a battle you know nothing about. Be kind ALWAYS

I needed some my modifications done to my home propane gas lines.  My propane company suggested Ken Dixon.  I called for an appointment and was given a time.  The plumber arrived on time.  He was masked and was careful to maintain social distance.  He was professional and courteous.  I was unsure about the modification I wanted so I asked his opinion and he offered me a simple but effective solution.  He and his helper completed the job in less than 30 minutes and it looked great and worked exactly as I wanted.  The price was about half what I expected to pay.  To be honest, I don't know how a company could have performed any better.

This company repaired my external pipes which burst during the extreme cold.  Troy and Ryan did an outstanding job and the price was very reasonable.  They came out the next day after I called.  Bottom Line:  Rapid response, professional, courteous, and fair pricing.  I give them my highest endorsement.

CROOKS. Being a landlord in need for repair on my property, while not present in TX, i looked these guys up online a first time. They claimed my garbage disposal could not be repaired and thus replaced it, forgetting to leave the removed piece in the property, as instructed. Giving them the benefit of the doubt, i called them for a second repair, this time on a faucet,  to which they again claimed could not be repaired. The replacement would be $350.(?!) An honest plumber from Austin charged $150 for changing a faulty sealing package.

Our AC started acting funny right when it started to get hot. I called Goettl (all those ads on the radio!) and booked an appt.
Communication was good. The technician (Jeremy or Bo) showed-up and was very thorough, took his time and explained everything. He was able to provide a temporary fix that will enable us to keep the house cool while the needed parts are on order.
Because it was a Holiday weekend and because the problem was bigger than anticipated (parts need to be ordered) the initial fee was waived.
I was very satisfied with the service I received. Goettl will return next week with the required parts to complete the job.

If I could give them negative stars, I would. Everything, and I mean everything, that they did in installing my newly renovated bathroom broke or was not done properly. They did not even anchor the towel bars. The brand new bathtub has flooded twice and I now have to pay to have it removed and reinstalled. The contractor brought them in and it was a horrible experience.

I've had multiple exceptionally bad experiences/outcomes with Jon Wayne at two different houses.  Several years ago after a series of errors and poor workmanship by multiple Jon Wayne technicians I ultimately needed to replace an entire system that was only 6 years old.  During the course of that experience I had a service manager sitting at my kitchen table that initially refused to speak to my friend with prior AC experience that I had asked to be present for the visit.  It was completely unprofessional and an egregious violation of customer service 101.  Given the history of poor workmanship leading to progressively more and larger problems as well as the unacceptable customer service I experienced, I used a different company to do the new installation and swore off Jon Wayne for good.  I did not leave a review at the time, hoping this horrible experience was an aberration for the company and not business as usual.  However, now years later in a new house, I made the mistake of calling them back since all the HVAC units in this new house had been previously serviced by Jon Wayne.  Mistake.  I called to request their seasonal tune-up and new filters for my 3 units.  All units were completely functional for the prior year ahead of the Jon Wayne technician's arrival.  After 5 hours, the technician left my wife recommendations for two thousand dollars worth of repairs and upgrades.  My filters had still not been addressed and one of the units was completely nonfunctional after the visit leaving all my children's rooms at a very uncomfortable 87 degrees for the night.  They were not able to help me again that day despite very clearly being the cause of the malfunction.  I scheduled an appointment for late the next day since I was going to be at work until then.  They initially accepted the appointment time.  However, the next day they called to tell me they were not able to accommodate that time frame because it was too late.  When I voiced my displeasure at this the operator insisted that I had refused repair recommendations provided by the technician somehow suggesting that it was my fault I wouldn't have air conditioning for an additional day because of my difficult work schedule and ignoring the fact that I had completely functional systems before they provided their tune-up.  Outrageous.  I cancelled the appointment and called a competitor who was able to accommodate my schedule.  It was against my better judgement for me to have called Jon Wayne back.  I would very highly recommend anyone else shop around and use an alternate service provider.

On his website he states he started his own business because he got tired of seeing people overcharged.  That is funny considering he charged us $100 for a hot water heater drip pan and would not use the identical one that I had just bought at Home Depot for $22.  He also charged us $150 for an expansion tank that was only $68 for the most expensive one at Home Depot.  $90 worth if parts that he charged us $250 for.  As soon as he left I saw the unit was leaking,  I called him back not even 30 minutes after he left.  He said he was in S. Austin and would be back around 5.  He never showed and I could not get an on his cell until after 8pm.   He then said to just turn off the water to the hot water heater and he will be back the next day.  We will see, that day is today.  Not happy and not impressed.

My Warranty company contracted with Jason to help us with some septic work on 8/24. I called them and left messages several times over the next week with no return call to set up an appt. Finally on Sept 4th I call the warranty company back to change vendors. Well what do you know they get Jason on the phone right away (he never picked up when I called) and Jason says he has openings for me that week and he would call me tomorrow.  That never happened. So I called him and made an appointment for Friday between 10am and 2pm.  I had to take off work and wait at the house.  He never showed.  He never called.  He never picked up the phone when I tried to call him that day and see if he was going to show or not.  
While this guy could indeed be a decent plumber, he doesn't know how to run a business and has no use for any customer service.  Do not use.

We have a vintage stove we needed repaired and someone suggested we called L&M.  We did, explained we needed someone to repair our vintage gas stove and asked if that was something they could do.  Absolutely was the response, so we scheduled a service call.  

After the guy they sent checked the gas lines to the stove, he said he was a plumber who knew nothing about stoves (even how to light a pilot) and we had to pay $150 for the service call.  We called L&M and were told basically too bad for you, give us our money - oh and make the check out to Lucy Moreno personally (not the business).  Since the plumber had to stay until he got paid and he was stuck in the middle, we paid him the money.

AVOID.

AVOID.

AVOID.

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