Best Businesses in Texas

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

The owner of this business is giving himself five star reviews, competitors one star reviews, and threatening lawsuits when he receives reviews he does not like. He's also attempting to circumvent Yelp's block feature by sending me argumentative compliments because I told him I would not be a party to a conversation online with someone threatening frivolous lawsuits. He seems to be a paranoid delusional, or, at the very least, has the constitution and maturity of a seven year-old-boy given his reaction (threatening me with a lawsuit) over a 3-star review. My opinion, of course, but he may be dangerous to others.

All this because I gave him a 3-star review with several concerns about the quality of their customer service and the level of professionalism (or lack of professionalism) one must have to leave one star reviews on all of his competitors pages (search Yelp for A&V Plumbing Bell Plumbing Rubio Septic, etc. Search Google for others.

This is the second time they have responded after a big freeze.  My water pipes froze and broke.  I'm guessing this happened on Thursday.  Today I noticed water running out from under my house, across my yard and down the alley several hundred yards.  They came within an hour of my calling.  There must be hundreds of broken pipes in Austin now beginning to thaw and leak.

I moved to the area recently and was happy to find Greenshire Handyman. AJ was very responsive, arrived on time and installed my front storm door quickly.  I'm very happy with the results and will definitely reach out to for assistance with other home projects I need completed!

Danny is the best handyman I've ever had the privilege of working with. He takes pride in his work, and will never settle for anything less than the best job done and a very satisfied customer. He's always able to help with whatever odd job or broken thing around the house we throw his way. Danny has helped us out twice now, and he'll definitely be back next time we need a handyman.

Would definitely recommend the services of Ruben. He answered all my questions over the phone first and even asked if I could take a picture of the issue, then quoted me over the phone. I knew what to expect and what I was going to pay before he even came out. He worked with my work schedule and met me at my apartment exactly when he said he would, even called/text to confirm.

Very nice gentleman. He retrieved my grandmother's necklace that was gifted to me 19 years ago. I don't know what I would do without him. He gave me some plumbing tips and even cleaned up the area he worked on.

Looking for a family plumbing business? Call Ruben!!

Our water heater went out and we needed a replacement fast. Gabe was the first to reach out and offered to replace our unit the same day. His quote was very affordable compared with others that we received. His work is high quality and he made adjustments so if there is a need in the future repairs will be easier to perform. I highly recommend Gabe, and we now have a new plumber!

Love this place! Has all the old school stuff. A little hard to find but well worth it!

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He is very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

They came and installed a water softener and an RO system, and did a good job. They did asked for payment before the project was complete, but were understanding of why that wasn't a good alternative for us. They also claimed to have a warranty on plumbing related to the project, but now, several months later we've developed a leak from the RO faucet coming from our counter and they are refusing to even look at it claiming it's a faulty RO system sight unseen. I don't plan on hiring them again as I'm sure there are plenty of alternatives that won't miss these finer points.

No-call, no-show the night before Thanksgiving.
My appointment window was 3-5pm. I had some turkey prepping to do, and I needed my faucet to work.
I called the office at 4:45 because I sought an update on my plumber's ETA. The recorded message said that their offices closed at 4:30 and won't re-open until Monday (or was it Tuesday?) Now, I don't hold a nice long holiday weekend against anyone. But who am I supposed to call when my appointment window goes beyond your office hours? Your assigned plumber who had my work order could have at least called me. I do hope he is safe out there.

I gave two stars because your team may be truly wonderful, but I will never know.

Extremely responsive and reliable. Our church has major plumbing issues and we can't afford to fix them all. Chambliss did what we needed to fix the current issues and gave us a sense of what was probably coming. We will definitely use them in future.

Recently we called San Marcos Plumbing for help with a hot water heater. The tech came and gave his advice without charging. We then called to have a sink replaced in the bathroom. They were prompt, courteous and successful. Can't ask for more than that!

Our AC started acting funny right when it started to get hot. I called Goettl (all those ads on the radio!) and booked an appt.
Communication was good. The technician (Jeremy or Bo) showed-up and was very thorough, took his time and explained everything. He was able to provide a temporary fix that will enable us to keep the house cool while the needed parts are on order.
Because it was a Holiday weekend and because the problem was bigger than anticipated (parts need to be ordered) the initial fee was waived.
I was very satisfied with the service I received. Goettl will return next week with the required parts to complete the job.

Very responsive to an appointment request and quickly got us an appointment for a replacement hot water heater. Will definitely use their office for any future plumbing needs.

We are very disappointed of our service . Because my mom had pay for a battery for the AC unit outside that didn't had buy it . We needed a new one it was a waste of 500.00 . Now we a new a/c the whole thing. The guy didn't tells us that the outside unit was no good and didn't tells us that it needed freon. So now we are out of a/c for the rest of the summer. And they took 500.00 from us for a battery that we didn't need .
But I guess we will here from them. I hope they will read this and maybe remember are number and gaves a call. It's sad that we lost 500.00.we don't know if he really put the battery on or not .Very disappointed! Do they really read this I hope so.

This was the plumber that is contracted with our homeowner's warranty company.  I made a claim for a tankless water heater on 6/29/13 mid-afternoon.  Here it is 7/1/13, mid-afternoon and no contact has been made by Big Jon Plumbing Service.  

I have since cancelled the claim and utilized the plumber that the previous homeowner's used to install the tankless water heater.  Guess Big Jon Plumbing Service doesn't like earning money or positive reviews...

Our Hybrid Water Heater started leaking and this person has no idea about the unit and is unable to provide input to the insurance company. Please do not call this company for any plumbing service. they do not act responsibily and provide input and leave customers and insurance companies hanging.
They are also not a registered company with BBB for Ausitn, PLEASE DO NOT HIRE THIS PERSON OR CALL THEM , unless if you want to be left with Half work and NO Input for completion of service request

For starters, Doing one job at a time like their website claims, is absolute crap.  I lost count of how many times Lucy & Tom (master plumber & proj mgr) actually told us they had too many jobs to keep up with & were so busy; I really need to get over to this one in Westlake Hills, so yours HAS to be finished tomorrow even though there were SO MANY problems left unaddressed! We chose L&M based on the reviews & photos on their site & regret it. To be told straight to her face that this is not a job we want to take photos of for our website by Lucy herself blew my roommate away & proved their true work ethic. She wasn't talking about design, colors, etc. the work is so poor & shoddy she didn't want to take credit for it! Fortunately, I work in Facilities & have had many opportunities to share the experience with other coworkers & industry professionals and refer them elsewhere. I will be the first to say my roommate's house has a lot of problems, its run down, but this bathroom was remodeled by people who didn't care about their workmanship & its abundantly clear in the photos taken the day Tom left after arguing this was as good as anyone would do. 3 times my roommate had to demand the painters come back because they did such a crappy job. If you saw it yourself (contact me, I'll be happy to share pictures & offer better referrals), you would think my friends painted it & say, man, yall should have hired some professionals! On the tub, there were two different colors of caulk used. It's messy & my roommate confronted Tom about it several times-he told her it was the best they could do & anyone who does this would have the same results. You can barely push on the shower wall but hear it cave in, stick to the hardy plank behind it & pop back up. She pointed that out too & Tom actually told her don't worry it's glued down real good around the edges. I'm not takin' it off now! Seriously?! I will give credit that they came up w/some solutions to the walls being uneven around the vanity & chose good quality parts, but the actual work they did is just embarrassing. We feel like we were ripped off in the worst way & taken advantage of since we did complain repeatedly, send photos of our concerns to Lucy & were basically bullied into backing down because they were just too busy to deal with our small project! When Lucy came & did the initial quote my roommate told her she didn't want it painted or tiled and that money was an issue. Lucy pushed & insisted on including the costs in the quote anyway-we asked for a breakdown & couldn't get one; Lucy guaranteed we'd be happier having them do it. We both really wish we'd not backed down to her bullying & done it ourselves! Tom again said after the 3rd time the painters came back that nobody would cut a line straighter than this! There's paint on shower walls (he says, well, just scrape it off  Um, I'm sorry, I shouldn't have to scrape it off!), paint running over the line where the tile meets the wall, door frame/ceiling look horrendous. But L&M will no doubt be quick to tell you they use contractors for that & can't control them...Lucy had to come out herself to fix some plumbing issues because they were so busy (doing one job at a time HA!) that she couldn't get her go-to guy to come do it for her. He had to come anyway the next day. Nobody who visits sees that work though, they see the tacky paint lines, the messy caked on caulk that's different colors, the gaping openings where the side panels of the shower should meet. You can't convince me water's not getting in there like Tom claimed. There are huge gaps where two of the walls meet that weren't caulked at all, much less in different colors! L&M overcharges for the quality, doesn't care about their actual customers wants/requests & steamrollers you into paying for what L&M will get the most money for, adding on extra things you specifically said you didn't want while talking down to you like you're a complete moron until you give in & agree stupidly thinking that, as professionals, they must know best. They rush through jobs without taking care of the things that are most noticeable cosmetically.My roommate actually asked Tom point blank: Tom! If this were in your home, would you leave it like this? he sheepishly said, Well, no I wouldn't so she said, ok, then don't expect me to accept it in mine! She complained & let him know she was not happy, she'd already emailed Lucy several times about concerns, including photos (we still have the emails too) & everytime it was just pushed off. They made her feel so inferior that it just became easier to get them out!Having the messes & carelessness fixed doesn't even matter anymore but we are both making absolutely sure to share this with everyone we meet & let them know this is not the place they want to take their business to. I'm glad I've had the opportunity to keep at least 4 people from taking business here simply by showing them the photos.

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