Best Businesses in Texas

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After checking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

Bill is awesome. We had a 911 plumbing situation on THANKSGIVING day! He saved the day right before all the guests arrived. We greatly appreciate his prompt service!!!

I've used these guys for decades and can't recommend them enough.  Barry's always been the guy who shows up.  They answer the phone, they send someone as quickly as possible, the job gets done.  Love these guys.  Highly, highly recommended.

This was our first time dealing with the Greenshire Handyman service and will definitely use them again. AJ was professional, knowledgeable, and patient with us on ensuring our projects would get completed as we expected. Additionally, he took the time to explain the entire scope of work and absolutely made sure we were happy with the final outcome. He even touched up some items that needed some attention. The customer service was pleasant and attentive to leaving our home as clean as possible. Great to have this business be local to us and will definitely use them again!

Danny came to our apartment and did a variety of jobs including replacing a broken kitchen faucet, re-attaching a towel rack and replacing a bedroom door knob.  He was very professional and friendly the whole time.  He seemed to take pride and show a genuine interest in his job.  I felt like we could've thrown anything at him and he would've been able to do it, with a smile.  He even took the time to explain what he was doing to my husband in case he was interested to learn.  When the tasks didn't take up the two hour minimum he was happy to stay around and see what else needed to be fixed.  I never got the sense that he was in a hurry to leave just because the job was finished.   I'm glad we found a competent, honest and reliable handyman.  Thank you, Danny.

Ruben is our friendly neighborhood plumber. Over the years, he has helped us replace toilets, repair toilets, replace entire plumbing lines, install water heaters - you name it! Ruben charges a fair price (and sometimes hasn't charged us at all for repairs) and does excellent work.

Our water heater went out and we needed a replacement fast. Gabe was the first to reach out and offered to replace our unit the same day. His quote was very affordable compared with others that we received. His work is high quality and he made adjustments so if there is a need in the future repairs will be easier to perform. I highly recommend Gabe, and we now have a new plumber!

Buyer Beware - Josco in Austin, TX
Terrible Customer Service Experience and watch your wallet.

Called Josco before I went as I needed to replace a 25 year old pressure valve attached to a 3 foot piece of old copper pipe.  Explained I had done 4 hours of work digging it out of  the dried rocky caliche clay that is my front yard and asked if they would help me figure out a replacement setup.  Josco assured me they would be happy to help and to come on in.  

When I got to Josco I was met by a youngish, dark haired sales guy who was busy chatting with two younger plumbers and seemed to be pissed off that another customer came in.  I spent 5 minutes or so listening to them discuss everything but plumbing or parts, but that is part of what customer service is all about so I didn't think twice about it.  When it came to my turn, I let him know I was the one that called and showed him the 3' piece of pipe and pressure valve that I needed to replace.

One of the Josco salesman's buddies, (the visiting plumber) immediately took interest in my project as he and his friend were walking out the door and advised me that the only way to replace the pipe was to use a 3' pex pipe adapter that he would be glad to fabricate for me for just $600.  Both he and the sales guy had a nice laugh as did I, until they informed me that they were serious about the price for him to fabricate the 3 foot piece.

The sales guy and the plumber exchanged a look and both agreed that it was the only way to fix the situation.  I inquired about using PVC, or a similar piece of copper or perhaps a short piece of galvanized pipe for the part.  

The sales guy begrudginly brought out a piece of pvc with an elbow to show me that it just could not be done any other way other than the $600 option his buddy proposed.  He went on to advise me that they did not carry anything similar to the pressure valve but that he might be able find me one.

At that point I did not even wait for the inevitable and additionally price gouge quote for the pressure valve and explained I had to step out to take a call.  Fortunately for me, and unfortunately for Josco, I have a background in construction although I had just come from a business meeting and my dress code may have thrown them off.  Otherwise an unsuspecting and trusting customer might have indeed paid Josco nearly $1000 for a 3' piece of pex pipe, a ball joint and a pressure valve.  

Not sure how these guys do business, but unsuspecting customers should know that the seemingly complete lack of ethics and integrity and the sales guy's blatant attempt to find the next mark while they rip off a customer is amazing to me.

From Josco I went right down the street to another plumbing supply house and solved the entire problem, with pex pipe adapter, ball joint, new pressure meter, nice and honorable people and a great experience for less than $125.

My opinion of Josco Plumbing Supply is less that 1 star, but that is not an option.  Yet another Buyer Beware type of situation.

I highly recommend Highland Lakes Plumbing. Shannon did a great job on a difficult bathroom job. He is very fair priced and is a very hard worker and efficient with his time. I will definitely be hiring him for any other plumbing jobs.

We were caught with a significant week-before-Christmas emergency slab leak. I called at least 7 different companies. Most, it seemed, didn't want to deal with the frustration of a large job or felt ill-equipped to cope. It was a three-day job which they performed with a high level of excellence. They were kind, informative and the price charged was more than fair. They are 100% my new plumbing guys.

No-call, no-show the night before Thanksgiving.
My appointment window was 3-5pm. I had some turkey prepping to do, and I needed my faucet to work.
I called the office at 4:45 because I sought an update on my plumber's ETA. The recorded message said that their offices closed at 4:30 and won't re-open until Monday (or was it Tuesday?) Now, I don't hold a nice long holiday weekend against anyone. But who am I supposed to call when my appointment window goes beyond your office hours? Your assigned plumber who had my work order could have at least called me. I do hope he is safe out there.

I gave two stars because your team may be truly wonderful, but I will never know.

No nonsense plumber! Great service! Had a gas line installed and the team did an immaculate job! They've earned a permanent customer!

I put off calling a plumber for a while because I thought it was going to be a hassle. I called San Marcos Plumbing and they sent someone out the next day and my problem was solved in under 10 minutes. They are really kind people and trustworthy people who know what they are doing. They would be my first choice for any plumbing issues from now on, I would definitely give them a call!

I'm giving one star for now, because I have the feeling that I don't get it done tomorrow. I'm getting very frustrated with Goettl services. I used their services last summer when my AC broke. The tech fixed it on a timely manner. He did a great job.

Yesterday I used their services again to fix the toilet. They changed the appointment 3 TIMES! Yesterday someone was supposed to come 3-5, had to reschedule to TODAY 11-1, then something came up, postponed til 3-5. He came and took a look at the toilet that is the most affected. I need that toilet fixed ASAP because it's grounded. My friend was going to come over, he can't go up the stairs too much to use  another bathroom that is working. He has a walking disability.

I have never been this MAD!  Goettl tech came late evening tonight, as I thought he was going to get the job done. I got excited, then I'm disappointed again. Nope!  He said first he would come at 9AM the next morning, then at 10 AM.

He should have come to my place first because this might be easy and quick, while he had to deal the most complicated job that took him ALL day today

To the people with the most complicated toilet, thank you for screwing up my day!!!!!

I told my friend not to come until further notice. I'm holding my breath if the tech would not be coming tomorrow or another postponement.

I called another company, they said they would  send out someone on FRIDAY!!!

Would not even, give them one star.  
But it wouldn't let me post unless I checked one star.  At the beginning they sounded very helpful.  That was just to get you from looking elsewhere.  So they put you on the schedule for a technician to go out and look at the problem.  Them we will contact main office and see if we have part in stock.  Two days later, no news.  I call and email and don't get a reply until the following day.  Till this day no answer, no follow up.  This was from February 22,2021.  I understand your busy, especially with the latest crazy weather.  But don't take in jobs that you can't follow up with.  A simple email stating you haven't forgotten about me would be nice. Especially in a time of crisis is when you need to step it up with your service.

Been a member of the Rescue Club for several years and just had my yearly inspections, as well as having a new reverse osmosis system installed. Appreciate every technician who came, especially John, Chris and Bobby who came back today to prove that he really iS the reverse osmosis expert!. Great service, and attention to customers.

John was referred by my home warranty co. too, and I had a good experience.  The pipe under the floor in my master bath was broken, I was told by one company (Christian Bros) who I called before home warranty, that I'd have to have someone tunnel through under my foundation to fix it.  For a fortune.  Oh, and it's my probelm finding someone trustworthy to do that - just let them know when it was done so they could come back and fix pipe.  But this isn't their review, so anyway, moving on, John said sure I could do it that way, but that it was unnecessary. He took up a few travertine tiles, fixed the pipe, had the floor redone in a small area, all for a very reasonable price. I'm calling him again tomorrow for a new prob.

Awful, took 8 visits to fix my faucet. I also have AHS and will never, ever let them in my house again. From reading the other reviews, I think they must be billing for every time they need to come back or get another part. They arrived the first time a day early and were never on time. The repair was shabby and I wish I'd looked at the review prior to allowing them inside my home.

Just don't do it!!!

We have a vintage stove we needed repaired and someone suggested we called L&M.  We did, explained we needed someone to repair our vintage gas stove and asked if that was something they could do.  Absolutely was the response, so we scheduled a service call.  

After the guy they sent checked the gas lines to the stove, he said he was a plumber who knew nothing about stoves (even how to light a pilot) and we had to pay $150 for the service call.  We called L&M and were told basically too bad for you, give us our money - oh and make the check out to Lucy Moreno personally (not the business).  Since the plumber had to stay until he got paid and he was stuck in the middle, we paid him the money.

AVOID.

AVOID.

AVOID.

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