Best Businesses in Texas

After seeing my review, the owner, Floyd, contacted me almost immediately to discuss my concerns.

He was apologetic about the situation and presented a few options to make up for my experience.

My unit was really old and inefficient, so I decided to have it replaced.

The work was done right on time and at a very reasonable price. Floyd came out the next day to make some adjustments and ensure the work was done correctly.

It goes a long way for me when a business learns of a poor customer experience and takes steps to improve that experience. I'm glad I gave them a second chance.

We needed a new gas cooktop installed, but I had dealt with a couple of unscrupulous plumbers in the last few months. So, this time I researched carefully and I am so glad I did! Plumber Near Me was responsive from the start. They arrived on time, were efficient, professional and friendly, did the installation promptly, explained how things worked, and cleaned up after themselves! Aiden could not have been nicer. I highly recommend this company.

Ray came out promptly to repair a leaking hose bib. I was expecting to pay $100 or more. He found a stray piece of silicon was impeding the washer, and charged me a fraction of what I expected to pay.

I am impressed with their honesty and their prices. Five+ stars.

I called at 3pm on a Friday and they were at my house by 4pm. Lee was professional and kind. He and his apprentice quickly found the issue and had it fixed very quickly. The end cost was actually less than originally quoted. This company and Lee as their representative are fully trustworthy. I would absolutely recommend them to everyone.

I used this company referenced by a friend. I am totally happy with the service they provided me. They explained everything to me and showed me what they were doing. Very reasonable pricing !

Spoke with Adam and Cody initially over the phone to get a quote to get a water softener loop installed and to install the water softener I had bought. They were both friendly and informative. Also, they were patient with me since I know nothing about plumbing. They came out when scheduled and ran the numbers and the price was similar to the other quotes I have received from other plumbers. PlumbSmart was not selling any BS to me so seemed like a good fit to go with them and glad I did. I did forget the plumbers name who actually came to my house but he also was kind and did a good job from what I can tell. Also, this guy worked in the rain, even though he was in the garage most of the time but time to time he did go to his truck for some items. Overall, I had a good experience and will call again for any plumbing needs.

Honey do Services provided excellent work for our toilet repair.  They responded quickly & explained the work required in detail.  Shaun McKay is friendly, knowledgeable & very efficient! I would highly recommend Honey Do Services for any repairs or work that they provide!

We had Proficient Plumbing do a large job, they connected our detached garage to the water main at our house.  It was about 300' away, they had to use a trenching machine and navigate the driveway and a stone wall.  They treated the job like they were working on their own house, they paid particular attention to ensuring that they didn't uproot any trees or damage our stone wall.  After the trenching was finished and they covered the trench you wouldn't even know they had been there.  They used quality materials and went one-step above and beyond by installing a tracer wire
- I was impressed.  They called me before they came out and immediately following the job to ensure that I was happy.   The staff were incredibly friendly and very knowledgeable - they will be my go to for any plumbing needs in the future.

I've asked Christian to handle a variety of plumbing problems over the years and he's always done an excellent job for me.  His manner is direct and professional, and he's a well-traveled, interesting guy to talk to.  He is a master of the trade, for sure, and a very smart problem solver.  His rate is fair, especially considering what you get. He works efficiently, with a well stocked truck, and I believe he often saves me money by repairing rather than replacing.  I really enjoy doing business with him, even when I'm the one who's always paying!

My shower had been clogged/slow draining forever. I finally made the decision to call and received same day service. Skip was amazing. He was very polite and personable. Not only did he fix our drain, he also gave me a great gift idea for my boyfriend who happened to be grilling when Skip arrived. Thank you Skip!!

Really good work. A bit on the expensive side. I referred him to a friend and he did good work for him also.

I just moved into a new clinic space, and needed a resistance band exercise station mounted on the wall in my rehab room.  Essentially a 4x8 cabinet-grade plywood sheet mounted on metal studs, with 2 anchor brackets mounted to it.

I submitted bid requests to several handymen on Yelp, and Lewis was the first to respond -- like, right away.  He asked excellent questions about my project, quick response time on my questions, and did my install 2 days later.

He is a meticulous worker -- measuring twice, cutting once.  He made sure this station was mounted securely, and informed me that each of the 6 mounting screws he used had a load limit of 100 lbs (plennnnnnty of load to spare!).

Perhaps the most best reflection of his work ethic is that he picked me out an absolutely GORGEOUS piece of wood.  He said he went through at least 20 sheets to find a perfect one for me.  Install is done, it looks amazing, and now Lewis is definitely my go-to guy for next time I need a handyman.  Thank you, Lewis!!

Kinda  an emergency, needed yard mowed quick.   Martinez Services call texted back in minutes on memorial day weekend.  He got over in a couple of hours on a saturday.  Due to appointment running late had to leave him money out.  He is very honest, did work.  Great job, stayed in contact, sent pictures.  Great guy, great lawn guy.  Top notch.  Hard worker.

I will never use another plumber!  Wayne is the best, and his wife that does all the behind the scenes!  I am the girl that calls 10 people to get prices before I commit, and I don't believe I will ever have to do that again in the plumbing department.  These guys gave us a great deal on a MAJOR remodel job, and were professional, courteous and very punctual!

Yes, we had a leak in our ceiling that came down the wall I called this company He was on time he explained to us exactly what was wrong, and how it need to be fixed and how the rest needed to be replaced. His prices were very reasonable. I would recommend them to anyone they are excellent. If I had any problems, I will call them back.

I am so relieved we found Neighborhood Plumbing.  They came the same day to fix our stopped up kitchen sink.  There was a blockage under the house 25 feet!  The plumber was very knowledgeable, well-equipped, and experienced, so he was able to fix it.  Thank you so much!!   And a reasonable price!

I found out the pressure reducing valve for my house has been causing the rattling underneath my kitchen sink (which was what caused a hole in my RO system pipe). Now both my kitchen floor and cabinets are damaged. No reply from email or phone or voice message.

Great service and follow up. Very professional. Replaced 40g water heater and did meticulous work.

Final update.

The customer service Manager explained  that the technician overcharged me when it came to the price of the items. So for example he noted that the capacitor charge of $185 should have included the labor charge. Similarly for kickstart item. The $245 should also include the labor charge.

All in all he agreed to refund me $119. It took almost a week for the refund to appear on my credit card. I wish I did not have to go through to fix an AC capacitor!  

And hence is the change of rating to 3 star from 1 star.

I advise that if you are going to use the company to actually do some research upfront and do a price comparison. Without a doubt they will be a little bit pricier than of course buying the part yourself and DYI because they would need to pay the technicians The staff  ... Etc. I think that should be fine if it is reasonable.

the manager was friendly and wanted to resolve the issue and come to common ground.

So is was my experience. I wish it is helpful to you.

----------
Update:

One of the customer managers called me. Promised me a partial refund. Will update once the partial refund actually comes through with the details.
---------

Look somewhere else, unless you want to get ripped off. Never again.
The AC capacitor was out.  I called them, here is the list of charges:
Kick Start $245  (in the market, its a $45 part)
Dual Capacitor $185  (in the market its a $39)
Labor $69  (took them 5 minutes to replace)
service call $59
Environment charge $20.
and in order to get these 'discounted' prices, i had to buy priority one service for $169.

this is the definition of rip-off. I am sad about them, as i trusted this company for along time!

I have been looking for a reliable plumber (for years) that can service a home that I have in N. Austin.  I have had a hard time getting a plumber over to that house in the past.  Daniel's plumbing was able to get to the house the next day (non-emergency service).  The plumber was highly professional, and very helpful.  They had to fix a small problem that was not addressed correctly by a previous plumber.  The plumber, Frank, went above and beyond!  And, he was extremely conscientious (due to COVID-19 concerns).  He disinfected everything before he left.  I will definitely use their services again!