Best Businesses in Texas

While I've told this hero story to many of my friends the Austin community needs to hear of the outstanding customer service I received by Honest Air Conditioning and Plumbing.  One triple digit afternoon in September I had left work early and was happily driving home to spend what I thought would be a lovely evening with my family.  My daughter-in-law phoned me to let me know she had arrived early, but my Nest thermostat was displaying an error and my house was 87°. While on the phone I talked her through the usual troubleshooting (check the breaker and manually restart the device) to no avail. When I got home I looked up the error code, which indicated there was no power to the device, and confirmed that all wires were connected.  

Most websites indicated I needed to call an AC professional so overwhelmed and overheated after 5pm on a Friday I went immediately turned to Yelp.  Searching for AC repair returned 876 businesses so I looked at number of reviews, star ratings, service area, and snippets of customer reviews. On the first page I came across Honest Air Conditioning and Plumbing who listed a quote response time of 10 minutes so I jumped on the phone.  My call was answered immediately by a warm professional woman who took my information, informed me of their low service fee, and indicated a service tech would be there in 30 minutes.  

James arrived promptly, donned protective booties before entering my house, spoke politely (yes ma'am, no ma'am) and assessed the issue (frozen unit). He indicated that he could not troubleshoot while it was frozen and would turn off the unit so it could thaw.  Additionally he checked the drain line to discover it was clogged. He let me know the low cost to remediate and got my approval before proceeding.  The entire time at my home he was followed around by 2 curious kids and he showed zero frustration at their attention and was playful in return. Before he left he informed me that Rick would complete the service the next day and arrive between 9 and noon.  Also since it was a continuation of this job I would not be charged an additional service fee.

We packed our bags for a slumber party anticipating a call no earlier 10:30.  The next morning Rick called at 8:30 saying he was leaving for my location and I was shocked.  We met Rick to continue the trouble call and then took off to run a few errands. He called 30 minutes later indicating he'd found the problem, the solution was inexpensive, and he had the part on his truck so I asked him to proceed.  Rick also educated me that while my older unit performed well it relied on Freon which would soon be phased out and it would be extremely pricey to maintain, and offered recommendations on replacement units when I ready to learn more.  When I got home Rick was waiting in his truck, the work complete and the AC running again.  I was able to pay right there and shocked that all the work was only $300.  I was floored to find such a great value for such an affordable cost.

I saw on their work vehicle that they are vet owned and hire vets, which as a vet I surely appreciate.  Great service, friendly and professional staff, integrity, and value! Thank you Honest AC & Plumbing!

Plumber Near me replaced our water heater cheaper than any other quotes we received! They were extremely professional, wore booties to protect our flooring and did amazing job. The response time was 20 mins and were able to service our home same day. I highly recommend Plumber Near Me and will use them in the future for all our plumbing needs. We are planning to do a remodel of our kitchen and Plumber Near Me will be the first call we make!!

Ray (the owner) and another plumber communicated clearly, arrived when they said they would, fixed 4 leaks and drain clogs, and cleaned up when done. I'd hire them again.

They were able to come out immediately and fix our backed up kitchen sink for a fair price.

I used this company referenced by a friend. I am totally happy with the service they provided me. They explained everything to me and showed me what they were doing. Very reasonable pricing !

Roger came and gave me the estimate.  Matt came to fix a major leak. He was efficient and industrious, very customer oriented, professional and friendly.  So I decided to ask them to upgrade my outside pipes to prevent them bursting in freezing weather and also install a water softener. Matt had to turn off the water,of course, but this left debris in the faucet filters, etc., which he also fixed. The whole project was more expensive than I expected, but Roger gave me a discount because I hired them for the large project. I was very pleased with their work and would hire them again.

Al is awesome. They showed up quickly in a busy week, did the job fast, and for a fair price. Were also careful with Covid and cleaned up. Will definitely hire them again when needed.

Called to get maintenance on my tankless water heater.  Explained the process, pricing and were very reliable. Will definitely use them again!

Called Adept to get a bid for a complete re-pipe on my house. He was not willing to give me an estimate for free, wanting to charge me for providing the bid. Having worked with multiple plumbers for job of this size it seems crazy to me that Adept could not provide a bid without charging.

Called Osborn this morning and James arrived at noon and the leaking toilet was repaired by 1 pm. Amazingly good service. We'd been waiting a week for repair by USA Plumbing (1 rating out of 5 with BBB) which was referred by the Old Republic Home Warranty. Both USA Plumbing and Old Republic are now history for us!

Osborn has been excellent every time we've called when other failed. We will go to Osborn first from now on.

Quick, professional, friendly and knowledgeable repair. Couldn't ask for better service.

Exceptional plumbing company for a great price.  Responsive, timely, and does what they promise.  Had my tankless hot water heater recently and was blown away in all three ways, thank you!

Kept to our appointment on time,  they were very thorough in project details and provided an estimate within a short period of time.

Kinda  an emergency, needed yard mowed quick.   Martinez Services call texted back in minutes on memorial day weekend.  He got over in a couple of hours on a saturday.  Due to appointment running late had to leave him money out.  He is very honest, did work.  Great job, stayed in contact, sent pictures.  Great guy, great lawn guy.  Top notch.  Hard worker.

These folks are just the best guys ever.  They were totally booked up for the week but they worked us in because we are long time customers.  If you are looking for great work, wonderful customer service and fair prices, they are the best.

I hired Don and his team to install a new kitchen sink as well as a kitchen faucet. He did a fantastic job and communicated extremely well throughout the booking process and had very fair pricing compared to others I spoke with. His schedule was also flexible to be able to get to my project quickly. I was so happy with his work that I hired him to replace a water heater and also install for bathroom sink faucets. I have been extremely pleased with all of their work and will be hiring them in the future and recommending them to friends and family! Thank you Don and team!

Our main water pipe was leaking just after the meter, so the water company turned off the water, but since it was on our side of the meter, it was our responsibility.  It was 6pm and I called Neighborhood Plumbing.  It was after hours and they asked if we could go until the next morning - which we could.  So FIRST THING the next morning Eric shows up, provides a reasonable quote, and completes the work in about 90 minutes.  He came in and flushed the entire house, while his partner cleaned up outside.  I can say with confidence that they cleaned up both their work AND the mess I made digging to figure out where the pipe was leaking.  

Prompt, precise, up-front quotes, and professional work leaving the area nicer than when they arrived.  What more could I ask?

We were referred by a family member who said Chris was a great plumber and was very reasonable. We have an older home that we inherited and it has had ongoing plumbing issues that just never seem to be fixable other than a temporary solution. Plus our home had an extension added to house my wife's great grandmother in the late 70's. The plumbing has always been even worse in that section.

Chris arrived on time and immediately resolved our problems very quickly, cleaning out both drains to the Main and replacing some leaking hardware. He gave us an amazing price for the work done and we are extremely satisfied. If we have any issues down the road, we will be contacting Meadows Plumbing for sure.

Thank you, Chris!

I cannot rave enough about Aloha Plumbing's fantastic quality of service and expertise. Time and time again they have responded lightning fast to emergencies, done reliable work (for a variety of different projects), taken extra time to give extremely valuable insight and advice, and helped us out well above and beyond what would be expected. As long as we live in this area, we'll ALWAYS stick with Aloha, and will wholeheartedly, emphatically recommend them to anyone in the market for a plumber. A+++++++

I renewed the priority one plan earlier and Cody arrived as scheduled for the a/c inspection.  He checked the system and there were not any problems.  He was efficient and detailed in the process.  I trust Fox Service and have been using their services for 35-40 years.

They did a fantastic job :) Repair man was friendly, and the repair was fast and professional.

They re-ran the tubing beneath my bathroom sink to have a proper fall per the home inspector's requirements. Everything is working great.