James J.

3/27/2023

This review is for 2 aspects of service from aloha.
First, these guys have been the most value for the services they offer compare to other local and chain plumbers.

Second, I converted from the original hot water tank to Navien tankless heater and let me tell you, it's been nothing but amazing in the last year we've had this unit. Even with the numerous power outages and crazy weather, the heater works without a hitch. It's instantly hot and I saw an immediate change in my water and gas consumption. Navien also stands by their product offering g support and partnerships with local business whenever issues or questions come up. We are a household of 2 who constantly wash dishes, shower and do laundry and have never had problems with the volume of hot water at any time.

I hope this review helps anyone looking to make up their mind about the extra expense. In my opinion it's worth every penny.

Chris W.

5/18/2023

The only plumbing service professionals I will ever call. They go beyond the definition of exemplary service and have helped me on small jobs and large, multi-day ones. Thanks guys!

Leo Q.

1/14/2023

I was happy with the service and would recommend Aloha Plumbing. The work I needed was not much of a challenge for Jerred, but it was completed exactly as it should have been. I will continue to use Aloha plumbing should I need service in the future.

April M.

3/27/2023

I have used Plumbing service from Aloha Plumbing many times! Brendan Myers is the only plumber I will every use! he is that good! They are worth every penny that you spend because they will back up there work. It is the only plumbing company I will use. They are honest and upfront before the do any work. What more can I say?! Brendan Myers I appreciate all your hard work. I appreciate all the knowledge that you have and your professionalism. FIVE STARS ALL DAY AND EVERYDAY!

Christina K.

10/23/2022

Showed up on time, same day. Where honest about the problem. Will call again anytime I have a plumbing issue!

Kathy S.

11/04/2022 12:00:00 SA

We love Aloha Plumbing! We can always depend on them for all our plumbing needs. We just got a new tankless water heater and could not be more pleased!!

D G.

08/03/2022 12:00:00 SA

This makes me very sad, and we have counted on Jerred for years. They are now losing our business not because of Jerred, but because of Brendon - he has quoted us 2X market rate for basic work. Have never had issues with Jerred, but now we need to find a new plumber as I don't trust them anymore. Brendon even came in and accused us of having done something to the water heater that Jerred himself installed, stating that they don't do it that way.

Sorry, Jerred. Brendon has lost you a customer.

Kino E.

08/05/2022 12:00:00 SA

These guys are straight up the real deal. Not only at what they do but how they approach you, how they educate you as they're explaining the situation, and how they communicate with you before/during/ after their work. Oh, did I mention, they're ALWAYS on time or a bit early if it works out with you. I strongly recommend this company. Trust me, you will not be dissatisfied.

Jessica G.

8/26/2022

I'm giving this company 5 stars just for being honest and willing to help over the phone instead of have a plumber come out and fix an easy problem for $100+. I would easily come back and use them when necessary.

Jo P.

03/04/2022 12:00:00 SA

Jerred listened to me and advised of my options for a new water heater. My old one was still working, but not well. I elected to go with the tankless, bigger expense up front, but longer lasting.
Brendon and Joshua were great. They actually arrived early to install my new tankless water heater. Brendon was very communicative throughout the process, telling me all I needed to know about this new applicance. The installation went smoothly, the new water heater fit perfectly in the closet in my garage and it's working great!
And Brendon even explained to me the origin of the name Aloha Plumbing! Awesome!
Thanks, Aloha Plumbing/

Brett T.

11/08/2021 12:00:00 SA

Aloha Plumbing has been an easy go-to partner for any plumbing issues that have come up in owning my home. Easy to work with, responsive, professional; no hesitation to recommend this company to anyone in their service area.

Bodega J.

2/21/2021

On Tuesday Feb 16th, during the earlier stages of the snowpocalypse that tore through Texas, the water lines in our master bathroom stopped. This was this first time that has happened since buying my home. I freaked as I have heard horror stories about broken pipes leaving major $$ repairs. I quickly looked up plumbers in Round Rock and called Aloha hoping that maybe they could give advice. Jerred answered and kindly offered help. His first words were, take a deep breath, froze does not mean busted. That put me at ease and then he asked me many questions (other lines working, good pressure, etc...) to evaluate my situation. Jerred told me to open all lines in said bathroom, open cabinet under sink and place the space heater I thankfully had near cabinet to get the pipes, lines and wallspace heated. Within 30 minutes water was flowing from all taps.

Then the best part, a few minutes later Jerred called back to check on my situation! Who does that! He also advised me to set each tap in the house to a small stream (not a drip) and keep space heater going as the next few nights the temps would dip into single digits. Well the snow has melted and my water pressure and lines are intact.

The fact that this company stayed on the phone with me and walked me through the fix speaks volumes. He also described the how and why of what happened as well as the fix. All of this without any charge or trying to sell me something. I will certainly recommend Aloha Plumbing to family and friends as well as use them to upgrade my water heating system which works but is over 10 years old.

THANK YOU ALOHA !

Philippe M.

04/03/2022 12:00:00 SA

Responsive, came earlier than scheduled as was able to get me in earlier. Very knowledgeable and professional. In and out.

Vanessa R.

06/09/2022 12:00:00 SA

I cannot rave enough about Aloha Plumbing's fantastic quality of service and expertise. Time and time again they have responded lightning fast to emergencies, done reliable work (for a variety of different projects), taken extra time to give extremely valuable insight and advice, and helped us out well above and beyond what would be expected. As long as we live in this area, we'll ALWAYS stick with Aloha, and will wholeheartedly, emphatically recommend them to anyone in the market for a plumber. A+++++++

Rachel A.

1/26/2022

They were friendly and professional with great communication throughout the job - I was not able to be on site and I was kept informed via text every step of the way. The work was done that day and the pricing was fair. We will plan to use this company again.

Amaya B.

8/14/2021

I needed my kitchen faucet replaced and I needed someone to get it right the first time. Installer was very knowledgeable and professional. He quickly identified some old outdated parts under my sink that needed to be replaced in order to maximize the efficiency of the new sink. Although the price went up from original agreement, I felt it was still a reasonable deal for the overall service. I highly recommend this company if you want quality service on the first try.

Lauria M.

04/01/2022 12:00:00 SA

Excellent service -always professional on time, also have YouTube videos to help you fix small items at home

Matt K.

10/09/2021 12:00:00 SA

I couldn't have asked for more professionalism than what I received from the Aloha Plumbing Team, and that, to me, means so much these days. They replaced my old water heater and explained everything along the way - they didn't even mind all my questions.

Eric W.

5/26/2021

Brendan showed up on time and got right to work. He not only fixed the issues we were having with our bathroom faucet and sink, but also shared a couple of simple cleaning and maintenance tips to keep things running smoothly.

Solana E.

3/25/2021

Aloha Plumbing came out to my home after the snow storm to diagnose my water heater issues. After charging $60 for doing near to nothing, they quoted almost $5K for a $1K product & installation.

This seemed fraudulent so I googled the fact water heater they wanted to install and it wasn't even close to the quoted price.

All in all, Aloha Plumbing was willing to take advantage of the unfortunate situation to line their pockets. Instead, I used a more reputable local plumbing service who is honest & trustworthy.

Elizabeth H.

03/05/2021 12:00:00 SA

This is the 3rd time we have used Aloha. What can I say? They know what they are doing, they are personable, easy going....They installed a tankless water heater and water softener for us. Seamless install. Explained everything. Answered all of our questions. Just hire them. You will be glad you did.

Mike W.

2/16/2021

Great service! They done a lot of plumbing work at my house. Always do a great job of educating you.

Steve C.

3/19/2021

The absolute best plumbing company I have worked with. Jerred and Brendan are professionals and take pride in their work. Jerred is a straight shooter on what work is needed. He came through for us dealing with pipe bursts and tankless heater issues.
If you are in need of plumbing work I strongly recommend Aloha plumbing.

Keith S.

4/29/2020

I had a problem that they actually helped me fix myself instead of charging me. The owner took the time to walk me through how to do it. They easily could have sent someone over to do it, pretend like it was a lot of work, and then charge me $50, but no, they didn't do that. These guys seem like genuinely good and honest people, and the next time I have any sort of plumbing issue, I'm going to give them my business from now on.

Sara M.

10/07/2019 12:00:00 SA

After getting the run around and an outrageous quote from a large commercial company I decided to call Aloha Plumbing. They came highly recommended by my neighbors. I explained the situation and they were extremely helpful and polite so I set up an appointment. I immediately received a confirmation text along with a picture of who was coming out. I really appreciated that.
The next day I received a text saying Brendan was on his way. He was even earlier than expected, which was great! He gave me an extremely reasonable estimate that was more than half of what the other company quoted. Brendan explained everything that needed to be done and answered all of my questions in a courteous manner. The work was exceptional. I will be using Aloha Plumbing for all my plumbing needs in the future.

Amie K.

08/10/2020 12:00:00 SA

I called Aloha for an estimate and they immediately referred me to another company that specializes in the problem I'm having. I appreciate the honesty and recommendation! Will definitely call Aloha for future plumbing needs.

K Trevor T.

01/06/2021 12:00:00 SA

Highly recommended, they were fast efficient and super friendly. We had a repair a little less than a year ago, needed them to come back out we were willing to pay for a service call however everything was covered under warranty. They even had to leave and go get some special parts no charge definitely will be using them again

Heather S.

8/28/2020

Family owned, great service, great price, cheerful, prompt and to boot the owner was kind enough to walk me through some things I could do on my own. Highly recommend Aloha. Thank you and your great team for the service.

Jesse B.

02/11/2019 12:00:00 SA

I had a toilet that would intermittently not flush. I originally called a different plumber that had good reviews. After about 2 hours, they just gave up!?
I did a search here on Yelp and found Aloha Plumbing. I am so glad I did. I wish I had called Jerred first. He called me right back and scheduled a visit that same day. Not only did he fix it, but he was also super cool and taught me a few things on how to maintain my toilet. I am a customer for life.

David A.

10/26/2020

I've used Aloha Plumbing twice now for projects in my home. Both times they showed up when they promised, got the work done quickly, and submitted a fair bill for the work. Take my advice, call Aloha - you won't regret it.

Jason P.

4/30/2019

BEST CUSTOMER SERVICE!

I woke up Monday 4/29/2019 to a severely leaking water heater in my garage. The thing was 23 years old so it was bound to go out. So I called around and nobody was available to come out right away, so on my 5th call Aloha Plumbing and Jared said YES they could come out within an hour. Brandon(Tech) came over analyze my old water heater and recommended a New Bradford-White model and offered to install ON THE SPOT. He had the water heater and everything already on his truck. Took about 45 minutes tops and he was done and my headache gone. It's only Jared(Owner) and Brandon(installer)and they are EFFICIENT. I co-sign these guys 100%

Craig S.

5/17/2020

Great company to work with. Fast and friendly service. I like supporting small business and this is one worth working with.

Joe W.

5/28/2019

I called Aloha with an issue with a water leak in my foundation. They were able to come out to our house quickly, and find the problems and temporarily stop the leak. They then came out the following day and rerouting around the troubled line. After all was said and done, they fixed our problem fast. They even helped us find help to fix the masonry and drywall where holes needed to be created to find the leak.

thanks!

John H.

2/27/2021

Friendly and courteous.. Took the time on the phone to understand my problem and set expectations.. Showed up on time, and completed the job per expectations. I highly recommend and will call Aloha again.

Dacio R.

1/14/2021

I didn't end up scheduling any service because they only serve Round Rock, however the man I spoke to on the phone was incredibly helpful in educating me about water softeners and things to look out for regardless

Rick M.

3/22/2017

Just as the 5 STAR label says... As good as it gets!
If you have plumbing issues, call Aloha Plumbing. Jared is a true professional and if I could add a sixth or seventh star to their rating, I would.

David D.

1/21/2021

Aloha came out (with little notice) to look at my water heater. Jarred pronounced it dead and patiently explained my options, (tankless vs. tank, etc...), and associated costs. The next day, he returned to install a new tank. He returned the day after to remove some sediment stirred up by the replacement, and I scheduled another visit to upgrade my kitchen faucet and shut-off valves. Brendan came out for that work. They both work neat and fast, and seem to genuinely enjoy what they do--which makes a difference. I like learning more about the systems in my house and it's always nice when professionals who come out to do work are willing to take the time to explain things. I strongly recommend Aloha.

Janet H.

9/15/2019

I have used Aloha Plumbing many times and have always been pleased. My plumbing has not been easy, but they have taken care of every item with an explanation for each thing. They always show up on time, fix the problems and clean up before they leave.

David B.

09/03/2019 12:00:00 SA

Found them online in Nextdoor app. i had a hot water heater leaking, they came out an hour later and installed a new hot water heater same day! thanks for fast professional service

Mark G.

08/08/2019 12:00:00 SA

Jarred and Brendan were incredible. I called for an issue that was minor and Jarrett walked me through the fix to see if I could handle it myself before spending the money for him to come out. Incredible service with a great attitude. Humble and didn't try to make me feel dumb about what I needed. In the end, I fixed it and then asked him to come install a water softener at my house because I was so impressed by his service. That went just a well, and they had it in two days later! Highly recommend these guys. Trustworthy. Went above and beyond.

Mike G.

05/04/2019 12:00:00 SA

Honest, reliable, fair and provided great service. Provided more than I expected in my unexpected water heater replacement. They provided all materials at the price quoted and minimized my inconvenience completely.

Great Job!

Leslie P.

06/09/2020 12:00:00 SA

Jarred and Brendan were both great! Jarred took my call but Brendan came to my house to look at my water heater. Turns out it's busted and not just a fix of course. While I try to see what my options may be with insurance Brendan fixed an outdoor water faucet while he was here which was a check off the to do list! On top of that he was honest and open about what he would suggest being the best options whether I chose to have them do the full water heater repair or not. I think I found my go to guys for plumbing needs!

Michael M.

02/07/2019 12:00:00 SA

Came to get the number for Aloha and realized I hadn't written a review yet.

Charles has done plumbing work twice at my business and has done a great job both times. Prices were fair, everything was fully explained and there were no surprises.

Excellent customer service and a super nice guy to boot.

Peter N.

06/03/2020 12:00:00 SA

This is the second time I have used Aloha Plumbing. The first was a minor job fixing a kitchen faucet a few years ago. When I decided to replace my two 12 year old hot water heaters, I called several companies, including Aloha, to get estimates.
Another concern I had was one of the tanks was in the attic, directly over our master bath & bedroom. It was something we lived with but had heard of tank failures causing huge damages to floors below.
Jerred assured me that a tankless water heater, located in the garage, would provide hot water to the entire house as well as 2 traditional tank heaters. A benefit would be hot water not being limited to the capacity of the tank size, for endless hot water. His bid was not the lowest, but I feel he was honest in explaining the pros and cons, as well as giving a firm price and performance commitment.
Brenden did most of the work, including much time in the hot attic. He was friendly and willing to explain what he was doing and to answer my questions. Like Jerred, I sensed that he was honest and took pride in doing great work. He cleaned up when he finished and took away all the old parts and tanks.
I could not be more impressed and would highly recommend Aloha Plumbing to everyone.

Melissa W.

5/20/2020

Brendon came out for a consultation for a water leak and later to reroute our main water line. He was professional and took time to explain the process. We definitely don't have any complaints. We haven't had any issues since getting our new water line about a month ago.

Chris C.

4/19/2019

Jerred was great! Very knowledgeable, reasonably priced, with friendly and fast service on top of it. Aloha will be my go-to from now on. Thanks Jerred!

Pat C.

2/20/2019

After not being able to use my bathroom due to plumbing issues, Brendan fixed the problem. He did an excellent job, explained everything so I knew what to expect. It was no small job, but he was able to figure out what needed to be done. If you want a professional, honest company you couldn't make a better choice. I won't hesitate to use them again. Thank you, Brendan.

Tony T.

11/30/2019

It was a cold week and my 2 water heaters (WH) went out (no hot water). I went to yelp and called few plumbing companies with 4 stars and above. All of them told me that I had to replace the water heaters, which were in the attic. My wife had been wanting to get tankless water heater due to horror story of water heater tank leaking from one of our neighbors. I went to yelp and found Aloha Plumbing, which is local to Round Rock & Pflugerville area. After reviewing the comments on yelp, I also found their Facebook page. Jerred, the owner, posted some of past tankless water heaters installation. From those posted videos, I googled the product they use (Navien) and observed how many time they had done the installation. I wanted to make sure I got the company with good experience installing tankless water heater. I called them and Brendan showed up few hours later. He looked at my old WHs and gave me 2 options: replacing the old WHs or switching to tankless. I decided to go with tankless. The work started early next day (+/- 8 AM). Brendan showed up on time and started the work. He got the installation done by 3 PM and I got my hot water back. Overall, I am very pleased doing business with Aloha plumbing. Jerred was very responsive and Brendon was just phenomenal. Great customer service, no gimmicks, everything was explained up front. I particularly love the system they use for sending quotes for customer to review the job cost breakdown, job confirmation, etc. Everything was transparent. They WILL have my business for next plumbing job. Keep it up guys!

Jessica H.

1/17/2018

Jarred is amazing! I called Aloha plumbing because we were having issues with our tankless water heater. Long story short, Instead of taking all my money, Jarred told me what I needed to service it myself. We will definitely be using Jarred for all of our future plumbing needs!

Fernando J.

12/08/2017 12:00:00 SA

I'm going to keep it short and straight to the point. Service was excellent, friendly and educative too. I totally recommend it!

Amy C.

3/18/2015

Jerred did an amazing job! I highly recommend Aloha Plumbing because of the professionalism, efficiency and attention to detail. I needed a new water heater in a home I was selling. After waiting 5 hours for another big name plumbing company in Austin, I tried Aloha.

Jerred showed up the next day at the exact time he said. He even did two smaller jobs for free and advised me on the current federal changes to water tank sizes. His advise was on how TO NOT waste my money and save money. Basically, don't live in fear of the regulations.

So, if you want to support a local neighbor with experience, knowledge and respect for your time and money, give Aloha a try.

Francine H.

8/30/2017

If you're in need of an honest, hardworking plumber, Jerrod of Aloha Plumbing is the one to call. We had a leaky water softener that needed to be replace. Jerrod came by in the morning hours to examine the problem. After a few minutes he found the crack and offered me options. Since the softener was old, we opted for a new one. With in 4 hours he had returned with the new one and had it working like a charm. Great service and fair prices.

Michael B.

09/07/2017 12:00:00 SA

Give Jerred a call TODAY!!!

As a first time homebuyer, I had some areas of concern with the water heater and other odds and ends. I reached out to Jerred and he called me back in about 5/10 minutes. I explained to him the situation and that a previous plumber was quoting me an arm and a leg to go tankless. Jerred came out at exactly the time and day he said he would.

Not only did Jerred explain everything to me, but he wasn't pushy at all and he didn't try to scare me into spending money asap. He knew I didn't have much to spend and he didn't try to up-sell me, he gave me multiple quotes, from the bare minimum of what I needed, to the top-of-the-line. He explained everything in great detail (what needed to be done, or why certain repairs weren't really necessary).

In the end, I walked away feeling shocked to find out a different company was going to charge me 2/3k more for things I didn't even need fixed. Jerred put me at ease with my new home purchase, and was able to quote me a top-of-the-line tankless system for far less than I could've imagined.

Friendly, reliable, trustworthy, honest, up-front, and willing to go the extra mile -- that's what you get with Aloha Plumbing and that's why I'll recommend Jerred to all my friends and family!

Mark W.

10/15/2019

Jared was amazing. Last year they came out on short notice and replaced my water heater fast. Then a couple of weeks ago I had an issue with my outdoor faucet. Radiant wanted to cut a hole in the wall of the house and charge me $1200. Not only was he able to fix it for $400 but he did not have to cut a hole in my wall and he worked on my other outside faucet to make sure I did not have the same thing happen to it in the future. I will not go to anyone else. Honest and 1/3 of the price of others in Round Rock/Austin. Always call them after a quote from others. You will not regret it.

Ed B.

12/18/2019

I called Aloha Plumbing with a toilet that overflowed and would not clear. This is a second home I own in Georgetown and I appreciate that they were able to work with me remotely. I was given a time window when they would show up and they were right on time. They even gave us a heads up by calling 30 minutes before they arrived. Our technician, Brendan, was friendly, polite, and professional. Brendan diagnosed the issue and provided a price upfront then fixed the problem to our satisfaction. I called the office regarding another issue that came up and Aloha went out of there way to resolve it. I like that Aloha puts the customer first and would happily use them again!

Linda T.

12/02/2019 12:00:00 SA

We called Aloha Plumbing the day after Thanksgiving for a leak we had at our sink on Thanksgiving Day. They came out the same day and Jerred was FANTASTIC! He figured out what was wrong right away and got it fixed for a reasonable price. Thank you Aloha Plumbing and Jerred for your great work and customer service! We will be calling you in the future for any plumbing needs that arise.

Sangeeta B.

7/18/2016

Jerred with Aloha plumbing was wonderful. The water heater in our rental house had stopped working so we had a friend who is a plumber look at it to try and fix it, but he could not (and actually made it worse per Jerred). Took a chance and called after they were closed to leave a message since the renters had been without hot water for 4 days. He called me back around 8:30 pm to let me know he had a cancellation in the morning and could come out. He spent a lot of time on the phone with me going over different scenarios, options, and costs.

He went to the rental house right on time and kept in touch with me the whole time he was there by text. This was extremely helpful as it is our rental house and I was actually out of town and couldn't be there anyway. He was even so detailed as to send me pictures of what was wrong with the heater. The water heater was also only 3 years old and I had turned in the warranty paperwork so he was able to get part of it covered by the warranty. On top of this, he suggested a water alarm, which is a great idea as the water heater is in a heavily insulated attic and a leak could cause serious damage, and he was able to put it in for us. He was helpful, honest, and reliable and we will definitely use him again if any other plumbing issues come up.

Dana J.

07/01/2016 12:00:00 SA

Quick response and great service! Honest and reliable, what more could you ask for? I would use Jarred again for sure!

Paul W.

9/26/2019

Well, this is my second review for Aloha Plumbing. It turns out I had two leaks one in the sprinkler system and one in the main line from the water meter into my house. I called Aloha back and Brendan came out to fix the problem. The Builder had installed PVC the entire way from the meter to the copper line into my house. Brendan replaced the broken PVC with PEX tubing which is flexible and will allow the ground to move independently from the house so that this problem will not reccur. Aloha also includes a one year warranty on their work. This is indeed a fantastic company.

Ocho C.

05/04/2019 12:00:00 SA

Great service and follow up. Very professional. Replaced 40g water heater and did meticulous work.

Mandy H.

4/26/2017

I did not even use Jared, but wow (Just FYI). He talked with me on the phone about our water softner. EDUCATED me on it to find out it is an old model, does not even get serviced anywhere (Saving us at least $125 right there of having someone come out to tell us that) and what he would recommend using. He is going to be my go-to guy for anything else we need HANDS DOWN. I love business owners who actually educate me and make me feel valued. Also, I love he didn't see me as wasting his time. Chris has his number and he said my boyfriend is more than welcome to call him to chat about it as well. He recommended to me Tim @ Aqua Tech cause he actually installs the water softners as well as does the servicing and takes a look at them. Thanks for being an awesome dude, Jared!!!!!

missy s.

8/23/2018

Aloha plumbing helped me over the phone for FREE!!! The guy was SO great and helpful!! I sent pictures and he literally talked me through what to do to fix my problem!!! I will definitely call them next time so maybe they will let me pay !!!

Eric C.

09/02/2017 12:00:00 SA

Called him today on a Saturday at the last minute because our water heater went out. He was able to squeeze us in and worked quickly and efficiently to repair it. He was also very communicative throughout the day via text message, and was courteous and willing to explain the entire repair process. I would highly recommend Aloha to anyone needing plumbing service in the Round Rock area.

Jason S.

12/20/2018

Very impressed with this company. I had a stopped up toilet that no amount of plunging or snaking seemed to fix. I called them out to help, he tries a flush to see what's happening, and it's suddenly working perfectly. He did continue to check out the toilet to make sure everything was working fully and noticed that the flapper was dropping too soon and suggested a fix. I fully expected to have to pay for the service call, but he didn't charge me a dime. They definitely earned my business next time I have a real issue.

Steve B.

2/26/2018

I called Jarred about my Water heater was leaking at the output pipe. He told me he could not get to me for several days, but he took the time to explain to me on how to fix it myself. He even has a You Tube video explain on how to fix it. So the bottom line I fixed it myself , but I now have my go to Plummer If anything goes wrong in the future.

Becky S.

08/05/2015 12:00:00 SA

Jerrod helped me find a solution for replacing a dated shower fixture. He called several suppliers to inquire about replacement fixtures and then found the part on Amazon. He saved me from paying to have tile or drywall ripped out---thank you! He even gave me a quick tutorial on how to install said plumbing part. Highly recommend this plumber. He knows his trade very well.

Mr L.

9/25/2015

Jerrod came highly recommended and I know why. He demonstrates and possesses exceptional customer service skills. He keeps appointments and is on time. He truly is a master plumber and extremely professional! He installed a hot water heater for us and recommended one that will warn us of a future problem (it has an alarm). He came the same day that we were experiencing water gushing from our laundry room vent and down the wall. Of course we had to turn off the water to the house. However, because of his responsiveness, we were not inconvenienced too long. Jarrod picked up, installed and provided us with a warranty on the unit.

Most recently Jerrod came by and provided us assistance and guidance on a major leak we were experiencing. We did not know who to call or where to turn. Well Jerrod was there again on time with his knowledge and professionalism. He is a great person to have on your home or business team of professionals!

I would highly recommend contacting Aloha plumbing for any and all plumbing needs.

Charlie R.

05/12/2015 12:00:00 SA

Now I know why Jerred gets so many nice reviews! A plumber who cares!

He came to our house right on time for his appointment this morning, gave us an estimate on the spot and took care of our shower leak promptly. He took the time to explain everything to me (I like to know) and even left us a bag of cookies (thank you!).

I am so happy we found a plumber that we like, who knows what he's doing and above all who cares and provide honest service. Highly recommended.

Laura A.

02/12/2015 12:00:00 SA

Jarred came out very quickly to fix a leaking pipe we had over our laundry room. He gave us a reasonable price and was thorough in fixing our leak, and left the room clean after he was done. He was also available through email to answer some questions I had about water heaters. He is very knowledgable and trustworthy... I highly recommend Aloha Plumbing!

Henri M.

5/18/2015

Professional & fast in return phone call. Gave us great tips for maintenance and warnings signs for the future. Hoping we don't have many plumbing issues in the future but if we do we know who to call!

Mike C.

5/19/2015

I live in Georgetown and my water heater wasn't making hot water so I called Jerred based on his great yelp reviews. I have no idea about the mechanics of hot water heaters. Instead of taking advantage of my ignorance, he told me that my breaker had somehow been tripped. He simply reset the breaker and only charged me for the visit. He could have invented a complex problem but did not do that. I am very thankful I called him.

Lyn C.

6/25/2015

Yay! I'm so glad to have found Jerred at Aloha Plumbing! He was able to fit me into his schedule quickly and was so fast, informative, and friendly that I'm grateful to have met him. Aloha will definitely be my first call for any future issues and I will enthusiastically recommend him to friends as well.

KK S.

01/10/2016 12:00:00 SA

Jerred is AWESOME! Hot water went out. Other plumbers were quoting 4-10 days to fix it. Jerred was at my house that morning and had it fixed in an hour. Price was quoted up front and very reasonable. He was so knowledgable and talked me through future water heater options. I will always use Aloha in the future!

Michael R.

11/09/2014 12:00:00 SA

Jarred came out on the weekend when my water heater busted and was leaking into my house. He quickly assessed what needed to be done and got to work replacing it and bringing the rest of that area up to code. He was straight forward and honest and made my weekend with a busted water heater go as smooth as it could possibly go!

Elizabeth E.

11/03/2014 12:00:00 SA

I woke up to warped laminate floors and knew I had a problem! First thing, I turned the water off at the main and while I was doing it, my neighbor drove up and referred me to Aloha Plumbing! They had called Jerred because they had a gas line leak. Their's was an easy fix an Jerred saved them thousands of dollars. My problem was a pretty easy fix, but I had a lot of damage to my walls and floors! Jerred recommended a restoration service, Certified Restoration. A WONDERFUL recommendation! Thanks for the reliable, reasonably priced repair and the referral!

jay c.

10/15/2014

I had a gas pipe issue. Jarred came to my house on time and fixed the issue with reasonable price. He is very kind, knowledgeable and effective. I highly recommend Jarred. You will not regret if you call him when you have any plumbing issues..
Also, he accepts credit cards!!

Jacqueline L.

06/07/2016 12:00:00 SA

Jarred did a great job! Very professional and efficient! He even took a look at a few things while he was here fixing two of my toilets and gave me some advice. Highly recommended!

D. S.

6/13/2014

Our water heater had busted over night so we immediately called around to get estimates. Jerred was at our home within 20 minutes after we called him! He gave us a great price beating out the other estimates and he returned later that day to install a new water heater. He provided quick and professional service! I highly recommend him and will definitely keep his business card handy for future needs.

Robert A.

6/28/2014

Gave us our best estimate and was not only kind, but very knowledgeable and effective. He quickly diagnosed and repaired our water heater at a fraction of the cost of other quotes we had recieved. Our water heater troubles were resolved in less than an hour and I will be using Aloha again in the future if my family ever requires plumbing related projects or fixes.

Eric F.

2/17/2016

I needed some water lines and a drain line/vent stack raised to accommodate a new vanity we purchased for our Master Bath... Jared from Aloha was great on the phone and was able to quote me a price based on pictures I texted him. We defined the parameters of the job, and agreed upon the price for the work. All done by text, which I really liked since that was a written record of our conversation. He was able to come out the next day... He was on time and ready to go... We reviewed the job and he got started. It was about a 4 hour job, and Jared completed it on time, and it looks fantastic. He even took the time to roughly place the vanity cabinets to make sure the rough in was in the right place. This is a huge upgrade over what was there. We had a good talk about possible future projects, and I will call him again in the when the need arises. I also liked that he did his invoicing on an iPad, and while I paid cash, he was able to take Credit Cards. He was not the least expensive quote I received, but he communicated the best, and did not try to charge me a service fee to estimate the work.

Andrew R.

2/24/2014

We had a pipeline burst in our wall at 6pm on Valentine's evening. When all the other places we called were telling us they could not come out until Monday (leaving us the entire weekend without water), Jarred was out in fifteen minutes and fixed us right up. He also charged no emergency or after hour fees. He did the job quickly and well, and even came out the next morning to help finish the original repair that caused the problem. I highly recommend this mom and pop service!

Matthew C.

8/21/2017

Jerry told me sorry I don't know what your talking about because you speak homeowner and I speak professional , $95.00 I'll tell you what's wrong and how much it will cost! what a racket!!

macie r.

12/06/2014 12:00:00 SA

I called Jerred about some minor leaks, and he returned my call promptly around 12:20 on a Saturday. I asked him how much a service call and he said he wouldn't know until he saw the work....I would rather have had a ball park price, but what the heck, I could always say no. He said he'd be at my place between 1 and 1:30. He arrived at 2:00, and was very professional and courteous. He immediately gave me a price, which I thought was high, but I went with it anyway. To be fair, I don't have anything to compare his rates to - maybe they all get $100 for the basics. He definitely took the time to educate me on other items related to plumbing (where the shut off was on my house..who reputable water softener folks are). He did the work thoroughly and quickly, and was on his merry way. I immediately recommended him to one of my neighbors. If you want a professional, reliable, fair-minded guy, call Jerred. It might be a tad pricey, but I really appreciated the responsiveness and his professionalism.

2/23/15 - As it turns out, that first visit wasn't quite as great as I originally thought. One of the parts that he put in created a loud noise under my kitchen sink. When I called him back about this, he wasn't very helpful. He made it seem like it was a result of the repair that he made and normal. I ended up calling him back for a different problem (leaking garbage disposal). When he came, he heard the noise and acted shocked by it, and ultimately fixed it (after telling me that it was fixed when I originally called him). He did give me an estimate for replacing the garbage disposal, which was VERY high for a replacement, but he was here and I needed it done, so I went with it. I asked for the warranty info and he was resistant to giving it to me, but ultimately gave me some. I'd still come him if I was in a pinch, but I wouldn't recommend him anymore.

Angel T.

06/01/2014 12:00:00 SA

Jared came out at 6pm on a Saturday to help us out when out hot water heater quit working, everyone else refused to help until Monday. Jared fixed our hot water heater and we couldn't be more grateful! Jared walked us through what he did, what to look for in the future if any other problems occurred. Great customer service!