Best Businesses in Texas

They were the first to message me back and were able to come out to my house in less than 2 hours. They were professional and even wore shoe covers. They were able to repair quicker then they expected so they even gave me a discount. I will definitely use them again if I need any electrical work.

Don and the guys have done our electrical work for twenty years.  They are professional, neat, prompt, and very talented.

Wow!

Excellent customer service.  I called for help with an issue in my home.  They answered my call and had it repaired the next day.  The gentleman who completed the repair were efficient and professional.  The cost of the service call and repair was reasonable. I highly recommend this company.

I had them re-locate a Ring doorbell that previous people said was impossible to relocate due to the location and that there is a light switch in the way on the inside.  CC Electrical got it!

I also needed an ethernet cable run to my living room that was basically an impossible run over a vaulted ceiling living room.  The dude was an attic ninja and got it done!

For what this job was and the price, it was amazing service!

We turned to this fan company (an authorized service center for Casablanca fans) after Lights Fantastic on Greenville refused to honor the lifetime warranty on fans that we purchased there. After dealing with Lights Fantastic, the people at Cool Breezes were a godsend. They were responsive, responsible (returned phone calls, did what they said they would do), friendly, and helpful. In particular, we found Chad Blain to be extremely knowledgeable and helpful. He gave great advice and was easy to work with throughout the repair process. We now have a new store to which we will turn for our fan and cooling needs.

Very prompt, professional, and thorough.  Showed up right on schedule, fixed everything, and even took the time to explain everything to prevent further problems.  They are the first repair contractor I've ever hired that seemed to actually care about doing the best job possible.  I wish they could teach the other repair companies how it should be done!

Very responsive!  Steve knew exactly what the problem was just by me explaining it. Great job!

I had a last minute request and these guys came through in the clutch. They have very reasonable prices and couldn't have been nicer about everything. These guys called for approval before any work was done were professional to top it off.

Would recommend to anyone, you can't go wrong with this team.

Not impressed - I just made an initial call to him where I could barely understand him as he was on a job.  He does not do quotes, won't come to look at the job to see if he can even do it, and eventually just said sorry and we hung up.  So odd

These are the best plumbers in town without a doubt. Fair, honest, and capable. I never get up sold.

We had a leaking kitchen faucet and Gilbert saved the day. He was able to fit us in the same day we called, he did an amazing job and he even threw in some jokes for free!

He did an awesome job for a fair price. Gilbert at Blue Dragon is now our go-to-guy for all our plumbing needs.

Curtis came out last week for our water heater. Realized the problem and all the code violations instantly. Got a new one installed the same day. Was very knowledgeable and professional.  Would highly recommend

UPDATE:
I need to respond to each point this company has made:

1. Our owner has reached out to you multiple times to discuss with no return call.

REPLY: Correct, there is nothing to discuss. When you are hired that is when you have an opportunity to discuss, not afterwards. I don't need to talk to anyone now. Nothing left to say.

2. We do not sell certain versions or old models based off of stock. We purchase directly from a local supplier. The model offered is not an older model. I'm afraid there is confusion. What is the new version your referring to?

REPLY: You are incorrect. You offered me the Navien 240A, some plumbers and plumbing supply stores still have that old model. I wanted, and got, the Navien 240A2. This is the new version of the Navien 240A. Call Navien and get schooled if you need help on their products.

3. We would of been happy to break down your estimate, no problem. We do it all the time. Dispatch notified your technician (we have proof) but he was provided your work number and when we called they stated you no longer work there. We apologize typically our technicians call back promptly but this was an unfortunate situation. It was an honest mistake.

REPLY: You are being dishonest and trying to cover yourselves. We communicated by text, email and phone. You were well versed in how to get in touch with me not only by phone, but also text and email. If you dialed a work #, which I find impossible because I have not had a work # since 1998, you could have connected in other ways if you wanted to. I had to call in to you 3 times asking for the breakdown. Why you don't do that right up front is odd at a minimum, and dishonest at most. I shouldn't have to chase you to get the breakdown I asked for. You dropped the ball, dd not get back to me when you had multiple ways to do so, and left me without hot showers or the ability to use my dishwasher, for a long time.

4. Troubleshooting with the manufacturer is the most commonly used method for determining the issue. Had we not determined the unit needed to be replaced, another company would of and they would have charged for their time as well. They would of called the manufacturer too. It is the best practice. It is frustrating that the wait times are extremely long but that is NOT our fault and YES we do charge for our time. We do know what we are doing. Some issues we can solve right away and other times for more complex issue we need to go through the process of troubleshoot

REPLY: the plumber that eventually fixed everything did so immediately, with no need to hold on long hold times with the manufacturer, and also pointed out something else that you missed that needed to be fixed. I did not tell them what the problem was, I just asked them to come and look at the issue cold, to see if they performed any differently than you.

Sometimes we all make mistakes, but for some reason no one wants to admit to their mistakes. They spin, lie or make up stories. You dropped the ball, period. Take the bad review like an adult, and learn from it, and move on. You have lots of good reviews, hopefully you'll alter your methods and do better going forward, and this will just be a lesson learned.

These folks are amazing - I called them when another plumber recommended them for my particular situation and not only did they answer right off the bat they came within an hour or so - it was awesome! They fixed the issue, explained what was going on, and were as personable, on time and professional as all get out. Heavily recommended!

Great job and great pricing. We used them to do some side work while our pool was being built and they were great. Beth was a real delight to work with.

Messed up one of my sprinklers and ghosted me. Definitely not professional and reliable as he states. Avoid at all costs!!

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