Best Businesses in Texas

I called for a plumbing problem in my kitchen. The receptionist was very friendly.  I got an appointment in two days.  Johnny, the technician,  arrived on time and diagnosed and solved the problem quickly and efficiently! San Antonio Plumbing is who to call when you need a plumber!

This Company is Terrific!  We first called them in the middle of the night (2am!)...Dixie picked up the phone & said she would get someone out to our house right away, AND SURE ENOUGH she sent someone who stopped the water flowing onto our bedroom carpet!!!  We also called when our hot water heater leaked & flooded our garage.  Again, Texas Plumbing Diagnostics took care of our problem in a jiffy.  Competent, Professional Plumbers You Can Depend Upon!!!  Thanks, Dixie, YOU are our GO-TO-Plumbing Service ALWAYS!

Our water heater went out and we needed a replacement fast. Gabe was the first to reach out and offered to replace our unit the same day. His quote was very affordable compared with others that we received. His work is high quality and he made adjustments so if there is a need in the future repairs will be easier to perform. I highly recommend Gabe, and we now have a new plumber!

Extraordinary service! Worth the $$.
Maybe a bit overpriced, but well worth the service I received. Here is my story.

Leaking hose bib.

Admin/Communication: Called and got through to a person (Sonia) right away. She was very courteous and helpful. She booked an appointment same day. I then received a text later indicating they were ahead of schedule and could come early if I was available. Several texts and calls back and forth with Nick to confirm my schedule and my technicians were on the way. Communication was great. I appreciate that after other companies lack of communication.

Service: Travis and Jake came out. Explained the fix, gave me the cost and they were on their way! I asked a lot of questions during the process. Some related to the fix and some unrelated. They helped me locate my ball valve, checked my water pressure and we chatted about meters and such. They were very informative, polite, knowledgeable and super quick! Some may think the service call was expensive. For me it was worth the cost to get it done in a timely manner, by a professional and communicative staff who answered all my questions. I'm very satisfied with 1st Call Plumbing Heating & air. I will consider them again in the future.

You can TRUST this company!  Very competitive quote which includes everything--you won't be upcharged when they are installing your Hot Water Heater or the like.  Top notch parts.  Friendly, clean, careful, etc.

Honest and trustworthy.  He is extremely knowledgeable and very honest on cost.  Will not overcharge you and will explain the whole process prior to just doing the work.  Will be using him again.

If I could leave a review with zero stars I would.
Have called this company twice to see if they were willing to provide an estimate for plumbing repair on my parents nearly 50 year old home. Gave the receptionist an idea of what it was my father might be looking for and where they were located and she suddenly seemed unsure if they could provide an estimate in their area. She then informed me she would give the owner Gary my information and assured me he would call me back and let me know.
This was on Friday January 24th. Never heard back.
Followed up with the company the following week when I had some free time. Same receptionist answered the phone and after jogging her memory as to who I was she bluntly informed me the type of repair work my father was specifically asking for was not something they do. When I asked her why she very rudely informed me we just don't.
I then asked her if there was any way I could just get someone out to provide an estimate on the job the way they saw that it needed to be done, and again, rudely, she said we will not do the type of work your father is asking for. Again a bit more stern this time I infact asked the woman if she was a certified plumber, as to which she answered no and I said okay good so now that we have that established I really just wanted to get a professional out to provide an estimate on what you all thought needed to have done to fix their problem.
She again gave me the run around about, this Gary guy I have yet to hear from.
You either do or don't provide estimates to folks in Pleasanton, Texas....which is it?
Nothing like being drug through the ringer by someone that can't even answer that simple question.
If it's this difficult to get an answer for such a simple question imagine having issues with their work.

Carl came to my home to check for a water leak. His son put a pressure gauge on a hose bib. They were at my house 15 minutes. I was told that i did not have a leak; later that day found a leak in my sprinkler system.  They charged me $124.00. Beware
Kevin J. Kincaide

The water heater finally kicked the bucket.  We knew it was on its last leg when the popping began to become louder and louder.  

Thunderbird assisted with the removal of our old water heater.  We upgraded from a 50 gal to 55 gal.  

Great service.

called to have low water pressure fixed, and to locate pressure reducing valve buried in my yard. the plumber they sent did nothing for me to fix my problem or locate the valve. i wasted 150 dollars for nothing, i do not recommend.

I had taken advantage of a City of Austin program to acquire low flow toilets at a very reduced price.  Kinsey quoted me $75 per toilet for installation so I scheduled an appointment for them to install them.  After they arrived, they strongly suggested I also have the faucet supply hose replaced as well, told me they had some in their truck, and charged me $40/each for them.  Later, I found out that the hoses were $10 at Lowes.  Had I known beforehand, I would have picked up new hoses before they came.

They do good work, and for the most part, their prices are reasonable.  I just wish they would let you know ahead of time if there may be parts needed so that the homeowner can buy them ahead of time - the homeowner can always return unused items for a refund.  My suggestion is you ask them if any parts may be needed and buy them ahead of time.

This place is a piece of shit, they are rude as hell on the phone horrible customer service when you get there, basically waiting till the end of time for help. They arrive ignorantly late to the appoint time they only want to work with and their job looks like something you paid a friend to do if he watched a youtube video 5 minutes ago on how to do it. Do not waste your money, life and time with these guys worst place other. You might even catch something from how unprofessional they look.

Very rude!! Called to ask a question and the person was very short and acted like he didn't want to be at work! Asked for his name and while I was asking him he hung up on me! It's ok I called their competitor and I will definitely spend my money with them no matter the cost! Everyone looking for a plumber call AAA-Auger. They are actually  good peeps.. I wouldn't Harold  give them a star but apparently I have to

I am very happy with the customer service and service that was received.  
They were very quick to respond to our call and  complete the request.
Once the call was placed the work was completed within 36 hours, very impressive.  They are very knowledgable about what is needed from the city and obtaining the correct paperwork for the necessary job/request. I would recommend them to anyone.

Very impressed with the services I have received from this company. They're honest and only sell you what you need. No price gouging and quick turnaround on their work. Have used multiple times now and will continue to use in the future.

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