Best Businesses in Texas

I needed my water heater replaced. It's a 75 gallon, Natural gas unit. It would have cost me $1200 to purchase from HD or Lowe's, but they would have had to order it, and I needed it sooner than later.

They guys came out and quoted me $4100!!!!!

To install a $1200 water heater. In a closet, in my garage. I had it drained and disconnected before the got there as it was getting late. I even removed the water softener, let them borrow tools.

Don't get me wrong, they were really friendly and did a clean install.

Seriously, $4100!!!

They replaced hoses, added an expansion tank, and leak detector (cheap battery powered).

1200 heater
25 tank
$75 misc hoses and fitting.

Shoot, let's just say $1700 for all materials and tax
That's $2400 labor for two hours of work.

I never got an itemized receipt.

They were supposed to come back to address another issue, never did.

I got screwed. Learn from my mistakes.

Do NOT use this company.

I live in Phoenix and have a home I rent. Texas Plumbing Diagnostics charged me $750 to replace 3 flow masters and 1 flapper. It would have been cheaper to fly to San Antonio on a Friday, rent car for 2 days, book a hotel for 2 nights, buy the parts myself, and fly back to Phoenix on Sunday. The reason I was given for the high charge was they have a $30,000 truck and had to pay a guy $35 an hour to go out there. I feel that they took advantage of me living out of state. They may take advantage of you next.

Our water heater went out and we needed a replacement fast. Gabe was the first to reach out and offered to replace our unit the same day. His quote was very affordable compared with others that we received. His work is high quality and he made adjustments so if there is a need in the future repairs will be easier to perform. I highly recommend Gabe, and we now have a new plumber!

Johnnie and Ryan were awesome! They removed our improperly installed and broken AC. Their work was truly professional. They also fixed the ductwork that had been poorly done by our contractor. I can't say enough good things about this company and its people!!!!!

You can TRUST this company!  Very competitive quote which includes everything--you won't be upcharged when they are installing your Hot Water Heater or the like.  Top notch parts.  Friendly, clean, careful, etc.

Honest and trustworthy.  He is extremely knowledgeable and very honest on cost.  Will not overcharge you and will explain the whole process prior to just doing the work.  Will be using him again.

If I could leave a review with zero stars I would.
Have called this company twice to see if they were willing to provide an estimate for plumbing repair on my parents nearly 50 year old home. Gave the receptionist an idea of what it was my father might be looking for and where they were located and she suddenly seemed unsure if they could provide an estimate in their area. She then informed me she would give the owner Gary my information and assured me he would call me back and let me know.
This was on Friday January 24th. Never heard back.
Followed up with the company the following week when I had some free time. Same receptionist answered the phone and after jogging her memory as to who I was she bluntly informed me the type of repair work my father was specifically asking for was not something they do. When I asked her why she very rudely informed me we just don't.
I then asked her if there was any way I could just get someone out to provide an estimate on the job the way they saw that it needed to be done, and again, rudely, she said we will not do the type of work your father is asking for. Again a bit more stern this time I infact asked the woman if she was a certified plumber, as to which she answered no and I said okay good so now that we have that established I really just wanted to get a professional out to provide an estimate on what you all thought needed to have done to fix their problem.
She again gave me the run around about, this Gary guy I have yet to hear from.
You either do or don't provide estimates to folks in Pleasanton, Texas....which is it?
Nothing like being drug through the ringer by someone that can't even answer that simple question.
If it's this difficult to get an answer for such a simple question imagine having issues with their work.

We hired the company ( Carl and his son Luke) twice.  Carl came to help us repair a leak in the gas pipe.  Luke came to repair a water pipe leak in the attic.  They both did a good job and charged fairly.

The second time I have used Thunderbird and again great service, great work at a fair and reasonable price. Sent an email requesting service, got phone call a few hours later. I did not call back the next morning because I got busy. Ted called me! Scheduled a time right after lunch, gave me an estimate did the work. Quick, clean and incredibly nice. Don't you wish everyone did business this way. Don't hesitate.. just make the call, send the email.

Tator has handled 3 or 4 jobs for me including leak detection/pinpoint tests, sewage line repair and water line repair. Always on time, always do great work, always professional. Fair prices, friendly people on the phone. Highly recommended!

I had taken advantage of a City of Austin program to acquire low flow toilets at a very reduced price.  Kinsey quoted me $75 per toilet for installation so I scheduled an appointment for them to install them.  After they arrived, they strongly suggested I also have the faucet supply hose replaced as well, told me they had some in their truck, and charged me $40/each for them.  Later, I found out that the hoses were $10 at Lowes.  Had I known beforehand, I would have picked up new hoses before they came.

They do good work, and for the most part, their prices are reasonable.  I just wish they would let you know ahead of time if there may be parts needed so that the homeowner can buy them ahead of time - the homeowner can always return unused items for a refund.  My suggestion is you ask them if any parts may be needed and buy them ahead of time.

I am so happy I found this place.  I bought an older home and trying to find the correct fittings for my gas outlet for my stove had been awful.  Two different Lowe's and Home Depot visits were a complete waste of time and money.  No one at the big box stores knew about gas plumbing; if you were even lucky to find someone.  I spend the entire week on Google and back and forth to the stores trying to find a way to connect my stove.  I found this little shop by my house thanks to Siri, and I am so glad I did.  There was a kind and knowledgeable gentleman whom handed me the correct parts I needed at a great price.  Gave me tips on connecting the pipe fittings.  My stove is now connected and working like a charm.  I am grateful for this little shop and highly recommend.

Great service, the plumbers were very attentive, knowledgeable and fast, and I was shocked when the bill came it was very inexpensive. I did call other competitors and they quoted me way higher than Harold's Plumbing did. I will continue to use this company for my plumbing. I'm not sure what those other peoples comments are so negative. I have not experienced anything like that so don't take everything you read so serious. A+ to Harold's plumbing!

Three major plumbing disasters in three months. I am about as happy with this as if somebody kicked my dog. Kunz was recommended and now seems to have a truck parked in my driveway waiting for something else to go wrong.

The two man crew showed up quickly each time and did very good, speedy repairs. None of the three repairs cost over $100.00. Plumbing can be a very messy affair but the Kunz plumbers all seemed to make an effort to keep the mess to a minimum and clean up any mess that was made.

I hope I do not have to update this review any time soon. While I like the Kunz plumbers, I have seen enough of them this year.

Very disappointed in this company, this company was assigned to us through our warranty; A plumber from A-Tex Plumbing came in and glanced for a second under the sink where the leak was, then said he will come back with a flash light but never did. did not come back to the house at all, instead stayed in front yard on the phone and then left. 30 mins later warranty denied our claim for repair due to pre-existent condition, but how did the plumber who did not even see anything in the house make a diagnosis? VERY unprofessional. Would not recommend this company to anyone.

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