Best Businesses in Texas

Tony helped me out of a jam, providing outstanding service for an extremely reasonable cost.  He was prompt, efficient, courteous and will definitely be my go to plumber in the future.

Thanks, Tony!

I recently had a water leak at the meter. This was the second time in a year, the first time was with a discount from a know aquaintaince of my in-laws.  Not that the first guy didn't know what he was doing, but, never-the-less, the issue reared it's ugly head again.  Handy Andy offered me a quote, which was a little steep, but he did a great job, and did some great modifications to help prevent the issue from happening again.

I haven't had to call a plumber this much (or ever) until we moved into an older house last year, but I'm thankful I came across 5J Plumbing.

Cameron & his helping hand thankfully worked me in before the weekend hit. I received a call when they were en route, which was much appreciated. They were courteous and quick to solve my problem. No complaints or questions asked when it came time to pay for their time & exceptional service. Im more than happy to shop local, and support family run businesses!

Highly* recommend them for your plumbing needs!

Excellent service from a true professional.

Mark Cruz of 'State of Matter' plumbing and backflow services repaired and replaced our old water heater. How old? Well, the manufacturing date on the heater was from ~20 years ago, THAT's how old.

State of Matter had to retool the space to fit the new heater, installed it quickly, and even vacuumed the area where they worked to get rid of the dust and dirt dragged in. That's professionalism that is rare these days.

Highly recommended you call SoM and make an appointment if you need service, even on the off days and hours.

Fast, reliable, honest. We use him for all of our rental houses.

Had a couple stopped up sinks and bathtub. They came out and checked them out, fortunately or unfortunately the sinks weren't stopped up any more, although they did locate a monster hair ball which wasn't helping anything.

Professional, courteous, hardworking guys, polite and helpful reception also, checked in multiple times when they were on the way.

Great people, will call bes my time!

Do not use this company for service or installation of your HVAC system.  In San Antonio, use ANY OTHER company, there are plenty of much better options out there.

Beyer Boys is a complete rip off!  Simple repairs = astronomical costs!, company and technicians only interested in raking in $, and promoting annual service plan.  Technician disingenuous.  Customer service very slow to respond in answering questions about billing.

This job was for a simple solenoid failure on the AC unit with a total cost of over $900!
The basic 50mf/ 440v solenoid replacement cost $318.   Also replaced were the hard start saver $317. and a 2 pole electric connector at $291.   Later after we finally got the itemized receipt (which required several calls to the company before any receipt was emailed), I looked up the cost of these parts. (to buy OEM parts for this unit, they would be less than $30, $135, and $15 respectively).

I don't think the technician took enough time to explain the issue with the HVAC unit that needed repair. I think that he replaced more components than were needed to solve the problem. I also felt he was more interested in trying to sell me an annual maintenance plan than addressing the service issue at hand.  He kept trying to sell me the annual maintenance plan.  After he was working on the unit I asked him if the solenoid replacement alone would have fixed the unit and he said yes, but then also encouraged me to have the maintenance plan.  He hinted again that we should have the annual maintenance plan,  in saying that the coolant level was low so the system might not cool as well as expected   That is actually not an issue at all with our HVAC.

After the bill of $916.80 was paid for this very basic problem, which took less than one hour for the technician to fix, we never received a bill in the email.  I had to call the company to request a bill.  They finally emailed the bill, but it was not itemized at all, it just listed the items repaired and the total charge.  I called again and requested that they please send me an itemized bill, including the parts cost and labor costs.  This time I received an email with the costs as I stated above, but again no separation of parts and labor costs.   I called again and asked to get the full b breakdown, but still have not heard back from them.

The technicians behavior, the exorbitant charge, the failure to promptly send a receipt, and then once a receipt was received, the additional phone calls to get an itemized receipt, and also to request a breakdown parts vs. labor all makes this feel like a RIP OFF SCAM.  If the exorbitantly high cost was the result of some sort of emergency labor fee or something like that I would understand that, BUT BECAUSE OF THE LACK OF TRANSPARANCY, I am left with the impression that this is a serious rip off, and deception in business practice.  The behavior of the technician also made the service call feel deceptive, because of the focus on promoting the annual service plan.

PICK ANOTHER HVAC SEFVICE COMPANY, there are plenty of options out there.

Horrible first impression!!!! I called on a Monday and made an appointment for Wednesday between 3-5 pm. During the scheduling of the call all they said was that I would receive a message when someone was on the way. On Wednesday I took off work early to be at my house by 3 pm as I had agreed to. At 4:30 pm, I called and asked if someone would be coming. They then explained they had a policy that if nobody answered the phone, they would not come which was not explained on the day that I called to make the appointment. My phone had died during the day and i didn't receive their call or their message. I understand why they would be hesitant to show up without speaking to someone because they have probably been burned before. That is the cost of doing business and they gave me a window of time but did not explain their policy or show up when they said they would. Apparently they have no regard for the value of my time. Hopefully their technicians do better work than their administrative staff!

I second the notion that if you want to feel scammed, use AAA non-Affordable Plumbing.  I was quoted $627 for washer/dryer wall hot and cold water valve replacement because they were going to have to cut into wall and solder the pipes and what not.  I thought that was a little too excessive, so I told Toby that if there was anything that could be done to get it cheaper.  His response was, I want to charge you more and you want it cheaper! Anyway, the job was done in a little over an hour.  I provided my own parts, and I still paid $527.  I am grateful for whatever discount I finagled out of him....new customer discount I think, but I still feel scammed.  Also, I knew the wall was going to be cut into, and I was warned by him that he only does plumbing not wall repair. I was shocked by the damage to the wall.  His response, a good handy man will do a good job on that and dry wall is cheap.

He did fix my initial problem, but then he talked me into more.  At which point the accounting started getting Really strange.  send me money became a refrain alternated with but I'm saving you so much  I ended up over paying him $1297.  And in stead of just mailing me that money, he wanted to give me a check for the entire amount I had paid and then I woud give him a check for what I owed.  When I told him his check would have to clear before I could give him another check, he has quit calling.  

This seems like a scam to me

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