Best Businesses in Texas

We had a MONSTER clog in our kitchen sink, and I tried four different plumbers to clear it. Only the fourth plumber got it cleared out by using their hydro-jet. We have old cast iron pipes, and they were very cautious using the jetter. It took them several hours, but they were able to clear out tons of old grease that had accumulated over decades. Their price for this service was reasonable, and they were able to come out the same day I called them! Amazing! I wish I had started with them from the beginning.

What a delight it is to find a family owned small business that delivers outstanding service at a reasonable price.  The day after I contacted Logan (one of the owners - two brothers and their Mom) he had Roy here at 9:20.  Very nice young man who knows his business.  Completed all repairs in less than 90 minutes.  It is so nice to have water again!  I cannot recommend this business enough.  They are responsive, knowledgeable and charge a very fair price.  I guarantee you that if I need plumbing work in the future, these guys are who I am calling!!!

Our water heater element went out. They came over and offered many different options. They were very professional and prompt I would absolutely use these guys anytime.

This is the third time we've needed to call City Base Plumbing. They never fail to give us the best service. Hector not only fixed the shower leak, but replaced the plastic part with a sturdier brass one. Very impressive. Service price is reasonable. Thanks to Marisol who takes our calls and schedules the appointments. Flawless people skills.

I've used this company for many years and always found them to be reliable. They give practical advice and are fairly priced. They've rescued me in many emergency situations and I highly recommend them.

Our plumber Ian had such a great attitude and was very professional. We had a big plumbing situation at my San Antonio house the day after Christmas with two toilets and showers that were clogged and spilling water everywhere. He did a fantastic job clearing it all up. We were charged less than $200 for everything. I'd call them again if I needed to. THANKS! Recommend 100%.

Downside: It took them a hour to arrive after I placed the call. Maybe because it was a Friday at 9 PM?

Great service--installed a new sink & faucet! Ady's plumbing came on time and worked efficiently & offered a great price! Very professional!!

Did not receive what I paid for. Paid $1250 a week ago for a sewer map to file a claim with my insurance. They said I'd have the map within 2 hours. A week later, still no map, and I can't file on the foundation work that's cracked under my kitchen floor. I've called, texted and emailed, but no response. I am regretting I trusted them to do as promised.

Choice Home Warranty selected these people to inspect and possibly repair a leak coming through our ceiling from an upstairs bathroom. He convinced us (and the warranty company who pays him for this) to let him drill holes in our ceiling to look for the leak. He never turned any water on in the bathroom and stated he needed to put more holes in the ceiling to look for leaks. I told him to leave. After I hired another plumber (on my own dime) to come after him, they found the problems, fixed what they could and communicated what was needed to resolve it. (It was pretty obvious once they started turning things on. Amazing!)

Later, my water heater started dying and they sent the same crook again. He told me it would cost me over $2500 with my warranty to replace my water heater! I told him to get out of my house. And I told CHW never to send this individual to my home again. They sent a plumber that could actually figure things out and got my repairs approved for less than half the cost.

The takeaway: these are no and low-skilled people looking to take advantage of Home Warranty work and those gullible enough to pay for it. If they get scheduled to come to your house, do yourself a favor and don't let them in. There are plenty of reputable plumbers in the area - stick with them.

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