Best Businesses in Texas

Excellent customer service from the start. We had a whole house plumbing issue. They came out within an hour of calling them. Zen and Jacob found the problem Immediately. These guys were hard working and did great job.
They communicated with us and cleaned up after themselves. I highly recommend Zoom plumbing!
Thank you for the excellent customer service!
                                           Lore Harris

We've utilized their service several times to change out fixtures and install updates. Excellent work, reasonable prices and on time. They are punctual, help you to learn about the new fixture,
Plus they work clean.

Matt Harrington came to my home to check on a leak and he follow covid protocol. He also check which I though it was a broken pipe end up been something smaller and he was very good on trying to make sure I wouldn't spend much if not needed. They also recommend me another company that help me with other repairs at very fair price. I definitely recommend Blue frog... hopefully I don't need you guys again but if I do I would call them. I called other companies and their service fee was outrageous! $165 just to come check but this company was very fair on price.

When we initially called the number, the receptionist was very polite and thorough when scheduling for somebody to come out and fix our leaky washer. David and Rigo echoed the good vibes we got from Marisol who initially answered our call, as they came to our home and got the job done. The craftsmanship was great, quick, fairly priced, and exactly what we needed (a couple of other plumbers came and band-aided the issue, but City Base Plumbing RESOLVED it.) Very happy customers, don't hesitate to call them for any plumbing needs you may have.

I've used this company for many years and always found them to be reliable. They give practical advice and are fairly priced. They've rescued me in many emergency situations and I highly recommend them.

*** I would provide 0 stars if possible***
On April 26, 2016, Parker & Sons provided an evaluation & estimate for a leak that was diagnosed as a pressure release valve & requirement of a thermal expansion tank (per code). After the service call, (4/26) I contacted the office to confirm the product material being used would be brass/copper. The front desk receptionist/scheduler, Jennifer, stated she did not know and would have to research & contact me back. When she did, she reported it was made of copper & plastic and provided the brand so I could look up and make my own assessment of the product. Without having any knowledge of the product, I did and could not determine if it was a quality brass product. I called the office on 4/27 and spoke with Jennifer informing her I would like to schedule the appointment but still wasn't settled on the type of product they were using. I asked her if she could have someone call me or if she could further research if a brass product could be used. I informed her if they came to the appointment with a plastic part I would not move forward with the appointment scheduled for 4/29 during 8-11a. She said she would put in her notes & everything would be fine. On 4/29 at 8 a.m. I received a phone call from Jennifer informing me that the brass part would be used and there would be a $60 increase on price for the product. As you can imagine I was upset to hear this news being that I had contacted the office 2 days straight to confirm the product material type well in advance. As I reminded her of this she proceeded to confirm it was her mistake. I asked if she could discuss with her management & see if they would provide a discount or honor the original price based on their error. She spoke with the management & nothing could be done. After discussing with my husband, he spoke with the management and they frankly asked if he was only venting or wanted to cancel? Needless to say being left in a bind we cancelled. This is certainly not the way to work with customers, especially when the error lies on the side of the business. I will never refer Parker & Sons nor would I use them in the future.

Great service--installed a new sink & faucet! Ady's plumbing came on time and worked efficiently & offered a great price! Very professional!!

We had a drain line break due to a foundation repair.  We tried several plumbers to find the breaks, and Raul found them right away.  His repair cost was $12k less than the other quote I had.  Works was done professionally and promptly

Just had a water heater installed and this company jumped through ever hoop to accommodate us...from rescheduling the install to the morning because we were leaving town to taking off a line item that really wasn't necessary (their suggestion)...we have friends in the business who said they gave us top of the line heater and fixed things for a lot less than expected. American Home Shield sent them to us and we couldn't be more pleased with the price and service. Feel confident in calling them! Thanks Norma, Juan, and Angel!

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