Best Businesses in Texas

What a tremendous experience we just had with Quest!  

A month or so ago, we had another plumbing company out to the house for what we thought was an emergency. Before we knew it, they quoted us $20k to fix our issues. Quest was our second opinion.

I cannot say enough about our experience. Brylee (hope I spelled that right) came out; he was extremely nice and easy to deal with/talk to. Together, after I explained everything I knew and was told, we worked together to form a game plan to tackle the problems.

Imagine that! Actually being involved with decisions regarding your own home!

Brylee took a TON of time with us, walked us through every aspect of what he encountered/saw with the pipes under the house, and left us feeling fully informed and comfortable.

I cannot say enough about the job Quest (and Brylee) did at our home!

Definitely call Quest - you'll thank us.

Mitch is great and has been a huuuuge help to me, especially after the winter storm of 2021 here in Texas! I am so thankful to have him as a qualified professional on my list of repair people! He has picked up and installed a water heater for me as well as given me sound recommendations on numerous plumping projects at my personal home as well as others.

He has repaired and advised me in regards to my sinks, bathtub spouts, toilets, water heater, general plumbing, and pipe leaks. He has been very accommodating and his service is simply the best. He has taught me a lot during these projects I have hired him for and I am thankful for that degree of professionalism, as well.

He arrives prompt, prepared, and ready to complete the job. I couldn't be happier and am so glad I found him on Yelp!

I never write reviews,  but with service like this, I had to!  After attempting to repair a leak myself, I had to call in the professionals.   I call several places and a couple came out to look.   Their estimates on the phone were no where near accurate and the price the quoted in person was ridiculous.   I was almost ready to give up when I called this team.   Not only were they able to get here faster than the others, they stuck to their price.  I am definitely going to keep this number and go to them first when I have a problem.  Amazing and respectable service.

They came out within an hour of my call.  I didn't expect them to, especially since the freeze recovery going on.  They replaced my water heater expansion tank and water heater drain valve, hooked up a dishwasher that I've been meaning to get hooked up and then checked my water lines.  In an out quick.  Great company!

Jose and team have done a couple deck projects for me including replacing the stairs. He is prompt and follows through. They work quickly and he responds quickly. I will definitely use them again.

This company is honest, dependable and reasonable.  They have worked at my houses several times.  They always show up and get the job done.  They were especially great after this last terrible ice storm.  I highly recommend them.

Rueben has been my plumber for 16 years. Except for being way too busy during Covid and the big freeze, he is always quick, friendly, knowledgeable and economical. You will not be disappointed.

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9/13/2019
Firstly, you know you have a winner when a person answers the phone. Irrigation is such a competitive field in this area that many companies I called had a voicemail and (maybe) called you back the same day, or they couldn't book you for weeks which left my crispy brown shrubs and lawn to die miserably. Enter George - who calls you when he begins heading to your home and even updates you if he's stuck in traffic. Right there, I knew I had a winner.  George didn't disappoint, as he looked at my dismal spaghetti bowl of odds-n-ends wires, dried in the sun because a former sprinkler company had just left a mangle of mess above ground and exposed many years ago and the former homeowner had no clue. I was concerned that my budget was blown and I'd not be able to put my kids through college, but George quoted me an estimate for the job to which he neatly fixed and installed a new control unit.  This new unit was light years ahead of the old junker that came with the house and was so much easier to program. He completed the job much faster than anticipated and the price was about half what we thought it could be ( now my daughters can run for President someday! ). Thanks George for walking me through the programming and operation! He also patiently taught me about maintenance since I'm from Seattle and never had a system before. I'd recommend George and Diamond instantly to friends, neighbors, clients and others. I now have my GO TO SPRINKLER guys!

My insurance company had ALD come to my home after I had discovered a leak in my over the garage apartment on 02/17/21, a leak which resultEd in water escaping onto and thru the garage sealing.  Their services were requested as the plumbing company I had initially called had failed to locate the leak and had failed to return as promised.  ALD responded on 03/22/21 though they too were unable to locate the leaks exact location.  The technician said it was a hot water leak, something I already knew, and somewhere between the shower enclosure faucet and the kitchen sink (all of which are in the same ten foot or so area).  Their representative further said that they would have to reroute that particular water line to limit costs and damages to my custom kitchen and bathroom cabinets, confirming what I had already told him.  The represent also said that ALD would provide a report to the insurance carrier in a few days and would provide me an estimate to complete the repair so I can compare it to other estimates should I decide to contact other plumbers and obtain other estimates.  It took about two weeks for them to send the report to my insurance carrier and have never provide me an estimate and it is now 04/16/21, and I still don't have hot water.  I don't know how much they charged as the bill was apparently sent to the insurance company.  I realize they are or were extremely busy due to the various electric companies turning the powere on and off again, causing blackouts which exasperated the freeze, though feel that should be able to provide an estimate of repairs.  I wouldn't recommend their services or request their services again as they couldn't actually find the leak and have yet to follow thru and provide an estimate as promised.

Tietze Plumbing Inc really came to our rescue! The dispatchers were quick and efficient. We had our hot water heater go out! Walker and Travis brought pure professionalism, knowledge, skill and excellent communication to help get our water heater replaced as it had already had the temp controls replaced previously and was 14 yrs old so was ready to be replaced. All of my questions were answered and different options were fully explained! Extreme respect was shown such as always wearing their facemasks and cleaning up thoroughly afterward. I highly recommend this family owned and operated business, which we like to support. Great service and we had hot water same day. We will definitely utilize them for any future plumbing needs!!

I have had a wonderful experience with ABC. Caleb handled my account and he was wonderful!

They were who my builder had install the plumbing 2 yrs ago. My pressure regulator valve went out 2 yrs and 1 month after install (1 month after the 2 yr warranty expired). So I called them to see what they could do. They said that they could send a tech out that morning since they were on a job nearby. 6 hrs and 2 additional phone calls later they finally showed up. Even though the part failed, they didn't cover it since my warranty expired, so $220 was the cost to replace. The tech had to dig to access the pipe, but he could have taken a little more care to make it easier to put the grass back together but no, he flung grass and dirt everywhere. Had to get additonal soil and grass seed to patch the area back up. And he did not like the fact that I stood there and watched him do the repair. Sorry but if I'm paying someone to do a job, I have the right to watch and make sure it's done. My overall experience with this company is poor. They probably have decent price for builders but I would never call them again to do any future work on my house. I do not recommend this company for any homeowner to hire, look someplace else.

The worst.   So many issues.    But lets name a few:
I informed them I needed repairs done on a Monday since that and Sunday was my day off.  It took a full week to report my needed hvac repairs to my warranty company.  I had called them 2 times during the week trying to get them to engage.   They said they would check on it and call me back.   They never did.   After a week on my day off i tried to call over 10 times and they don't answer or return voice messages.   I finally got them to get organized through many frustrating attempts.   I even asked for the manager or owner to call me and they did not.   They scheduled an appointment on sunday.   They no called and no showed me on Sunday.   Then on Monday they tried to say they can get to me on Tuesday.   Wtf..  I finally got them to bump someone else and schedule me.  12 to 4pm.   The guy showed up at 320pm.  Had the wrong part and was gone for over 2 1/2 hours before contacting me to say he had to change vans and saying he is another 40 minutes out. It's 630pm, dark outside and skeptical this will be the end of the saga.
Disorganized, does not answer phones or call back, does not care about others availabilty or time.   And worst of all,  they do not communicate at all.  Stay away.

Flow -Wright Plumbing came to our home to replace a water heater under our home warranty. Would not replace the part with out paying addition cost (more than double the cost of the water heater) that John would or could not explain. Continued to accuse me of being argumentative because I asked for an explanation of the cost. Very poor customer service.  
Took my $75 service fee without doing anything. Insisted on cash. He said all cost needed to be paid in cash (big red flag) because the banks were not open (covid).
I think this company needs a visit from the IRS.
Don't waste your time or money with these people.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt