Best Businesses in Texas

Used Quest first time today and I am very impressed and pleased by their professionalism and knowledge. Clint detected leaking water heater problem immediately and proceeded to repair it efficiently and expertly explaining everything along the way.  Saved me some money by not having to by a new one, afterwhich he stayed to make sure water heater was heating properly and even checked water temps in all water faucets and shower. Reasonable price considering all work he did. Will definitely use Quest again.

I had a Yelp thread with Mr Mitchell during the freeze of 2021. Knowing that all plumbers were going to be super busy during this time, so on Wednesday we set up an appointment for Saturday 02/20 between noon-2pm. I had lost water and turned off my main water line just in case there was a problem (Flume was showing 20 gallons/hour being used but nothing coming into the house).

On Friday, I called and personally talked with Mr Mitchell to confirm we were still good for Saturday - he said we were.

Saturday, I received no call or updates from Mr Mitchell so I decided to call him at 2:30pm to confirm he was still coming out. I got no answer but got an automated text message directing me to text him, I figured this was because he was on another job so I texted him when could I expect him to arrive - no reply.

After several attempts to get him to respond, I decided to turn on the water myself and slowly open faucets (started outside then worked my way inside).

Everything was going well so I texted Mr Mitchell that he didn't need to come out - he replied ok.

4 minutes later I noticed a leak at one of my backyard faucets - the line is fully above ground and there was a 1 gash in the copper.

I immediately (4 minutes later) responded to Mr Mitchell's ok text that I still needed him to come and provided a picture. Several calls and texts were never responded to - forcing me to find another contractor willing to come out.

I fully understand that these were unprecedented times and would have understood him showing up later or needing to reschedule but there was zero communication the entire day of the agreed upon repair date and time. Not once did Mr Mitchell attempt to contact me during this whole ordeal.

Just goes to show that in times of crisis the customer is at the mercy of the service provider. A little courtesy would have gone a long way and I would not be writing this review.

Also - the repair took about 15 minutes to complete once the other contractor arrived - easy money. The person that actually came out was $100 cheaper without even trying to negotiate.

I never new how much water pressure one could actually have till now. I called 7 plumbers and he was the one. case resolved, I was in tears when my husband called me and told me the good news. I can't believe all these top company's couldn't figure it out like Roto rooter,  aaa auger plumbing, a affordable,  will fix it and 2 others that just scratched there head and said let me read up and get back with you. just get it done right the first time . I am so happy with this company and I'm once again a happy home owner

I had a leaky main water line. I called Shamrock Plumbing and although very busy they were able to squeeze me in the next morning.  Patrick Feely showed up with two of his plumbers. We discussed the problem and Patrick gave his plumbers instructions and they went to work to bypass the leak and get the water to my house restored. Although it was cold and misting rain they never slowed down. It is very unusual for me to recommend a service or business but I won't hesitate to recommend Shamrock Plumbing.

Did a great job. Responded first. Did some difficult work quickly and good quality. We will use Rapaldo again!

I purchased a water softener from them.  They offered an extremely competitive price and the unit in stock.  Less than 4 days after I ordered it was installed and running in less than 8 hours.
Great service and very honest. My invoice was $500 less than quote.   Walker did not use all the components quoted, so he credited them on invoice. Not many companies would do that.

Nice plumber! Natal led a new faucet for me! Checked my bathroom faucet. Replaced the outside faucet. Total $75 and I got a calendar!

My lawn really suffered the last few weeks of the summer when several of my sprinklers heads were broken and then the entire system just stopped working. Now that spring is upon us I really needed a reputable company to help get my system up and running at a reasonable cost. I called George based on several local recommendations and he did not disappoint. He was able to come out and quickly diagnose the issue, provide a solution as well as a reasonable quote to have everything repaired. George and his crew came by the next day and within a few hours I was controlling my new and improved sprinkler system through my smartphone.

I would recommend Diamond Irrigation & Backflow to anyone looking for a person who is knowledgeable, courteous, professional, and fair!

Frantic with a $9K city water bill I called these folks.  They were late.  Finally, I saw their truck and went outside to investigate.  They were working on our neighbor's water system!  That should have been my first clue!

They did find a break in the irrigation.  After 2 tries (jackhammer needed), Domingo did fix it ($1,560.00).   Still leaking, I asked them to come back.  Over the course of trying to resolve this problem I learned it takes TWO people to operate the sonar etc.  They sent ONE person and after poking around for an hour or so....he said, the leaking pipes are too deep for me to determine where the leak is.....  So, THE ORIGINAL LEAK SPECIALiSTS left me with a continuing leak of 3-4 gallons per HOUR and charged $575 for the service,  Nice guys..... Just not sure they have the equipment or know how to solve leak problems.  Irrigation and pool are off.  Still leaking.  Roto Rooter uses cameras.....I'm hoping they are on top of it!

Tietze Plumbing Inc really came to our rescue! The dispatchers were quick and efficient. We had our hot water heater go out! Walker and Travis brought pure professionalism, knowledge, skill and excellent communication to help get our water heater replaced as it had already had the temp controls replaced previously and was 14 yrs old so was ready to be replaced. All of my questions were answered and different options were fully explained! Extreme respect was shown such as always wearing their facemasks and cleaning up thoroughly afterward. I highly recommend this family owned and operated business, which we like to support. Great service and we had hot water same day. We will definitely utilize them for any future plumbing needs!!

Just had my new home inspected (by Rob B.) and treated (by a John L.) for pests by ABC Pest & Lawn in Austin, TX And I could not be more satisfied with their service.  Thanks for the referral Eric R.!

In a time when honesty, candor, knowledge, professionalism, and customer service seem to be in a state of perpetual decline, I found working with ABC Pest and Lawn to be a refreshingly satisfying experience.  

They were professional & courteous in their telephone communications, on-time to all appointments, careful with my home & pets, honest in their assessment of what services I really needed (no pushy up-sell) and even took the time to explain their assessment to me and explain what services were available (while honestly advising on what services I did and did not need at this time).

I would definitely recommend ABC Pest & Lawn/Home Comercial Services!!!

They have been awful since the beginning- they did not tie our sewer line into the main sewer line so three days after buying the house the sewage was backing into our house!! Toilet was bolted down too tight and cracked and flooded our house! Same toilet leaked again! And now under our sink is leaking and they tell me I have to pay a 250 dollar service fee!!! Obviously they can't do their job correctly so will never use again or buy a house that they have touched!!!!

The worst.   So many issues.    But lets name a few:
I informed them I needed repairs done on a Monday since that and Sunday was my day off.  It took a full week to report my needed hvac repairs to my warranty company.  I had called them 2 times during the week trying to get them to engage.   They said they would check on it and call me back.   They never did.   After a week on my day off i tried to call over 10 times and they don't answer or return voice messages.   I finally got them to get organized through many frustrating attempts.   I even asked for the manager or owner to call me and they did not.   They scheduled an appointment on sunday.   They no called and no showed me on Sunday.   Then on Monday they tried to say they can get to me on Tuesday.   Wtf..  I finally got them to bump someone else and schedule me.  12 to 4pm.   The guy showed up at 320pm.  Had the wrong part and was gone for over 2 1/2 hours before contacting me to say he had to change vans and saying he is another 40 minutes out. It's 630pm, dark outside and skeptical this will be the end of the saga.
Disorganized, does not answer phones or call back, does not care about others availabilty or time.   And worst of all,  they do not communicate at all.  Stay away.

Flow -Wright Plumbing came to our home to replace a water heater under our home warranty. Would not replace the part with out paying addition cost (more than double the cost of the water heater) that John would or could not explain. Continued to accuse me of being argumentative because I asked for an explanation of the cost. Very poor customer service.  
Took my $75 service fee without doing anything. Insisted on cash. He said all cost needed to be paid in cash (big red flag) because the banks were not open (covid).
I think this company needs a visit from the IRS.
Don't waste your time or money with these people.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt

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