Best Businesses in Texas

H&S Backflow is incredibly responsive and efficient. Mike came out diagnosed the problem and was able to repair my pool backflow issue the very next day. Will definitely be using them again for any of my future needs!

HIGHLY RECOMMEND:

Had a kitchen faucet replaced (I suppled the faucet- he was cool with that). Plumber also replaced two cutoff valves-one that needed to be replaced right now and one the plumber recommended since it was old. ( He gave me a choice about whether to do second valve ) . Price was fair, comparable to other quotes. Gave me a discount on installing the new valves since it was an add-on.

Very fast next day morning service, prompt arrival at appt. time. Worked neatly (minimal spillage ) and cleaned and dried under the sink thoroughly after the job was finished.

Great job all the way around.

I can't say enough good things about this company. We got a toilet install via Lowe's, and they were the contractors that came to do the job. They said our old toilet was installed incorrectly and that some minor work was needed before they could install it (that was outside the standard toilet install). They were so nice and told us exactly what to do and what type of cement to buy to fix it. Their company came back within a day after we fixed the minor repair. With a lot of contractors, they never answer the phone, and appointments take forever. They were right away with answering and scheduling. They were professional and friendly. I highly recommend this company.

Highly recommend Mr. Jose Chavez (210) 815-3693. He does awesome work, is very professional and doesn't price gouge. He took the time to explain what he was doing. Definitely recommending him for plumbing needs.

I had called this company and actually had an upcoming appointment for service.  There was apparently some miscommunication between the company and the young woman on the phone that caused me to write a rather negative review earlier. I almost immediately received a call from someone in management wanting to know the details. She was extremely honest and seemed genuinely concerned that this had been my experience. Austex handled the problem with great professionalism, which I appreciate. Im happy with my current provider, but would certainly be willing to give them another chance.

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

Atlas Plumbing replaced a water heater within 5 days of their diagnosis. They were timely, courteous, and made sure the job was properly done and up to code. A couple days after the water heater was installed, one of the toilets coincidentally clogged. We called another plumber who couldn't unclog it and told us that it would require taking the entire toilet out at a charge of $400. We called Atlas right after that plumber came out, and they were kind enough to squeeze in a last minute look. They easily spotted the problem, got it unclogged within 5 minutes, and the most impressive thing of all was that they didn't charge a dime for the trip out nor the unclogging!! Louis said he just wanted to do the right thing, instead of trying to squeeze more money out of me. That alone just speaks volumes to their character. We definitely recommend their crew!

Christie and Guillermo have saved me many times. I have several rental properties and have had several emergency situations and Basin came through!

I highly recommend them in SA!

We are doing a re-model of a home in Canyon Lake and hired Clint DIxon as our plumber.  For the first few months, he was relatively reliable, and we paid him as per his fee schedule.  In early November, he informed us that we needed a sump pump for our septic to function properly.  He asked us to pay him in advance $600 for the cost of the pump and $160 for installation of the pump.  Within 15 minutes of leaving our home he cashed our check and has been ignoring our phone calls ever since.
When we called him from another phone number (so he did not know it was us) he informed us that he had spent the money and could not purchase the pump but that he would buy it with money that his father gave him at Christmas, and would install it on Dec. 27th.  Needless to say, he did not, and continued to ignore our phone calls until we threatened him with legal action.  He then purchased the pump (according to the store, the cost of the pump is $400, not $600) and left it in our yard.  He now owes us $200 for the pump, and $160 for advance payment on his labor.
We are now in the process of hiring another plumber to install the pump.  Clint has once again disappeared and is not accepting any of our phone calls.  I would NOT recommend him as a plumber to anyone, any time.

Mr. plumber replaced about 20 feet of drain pipe under my house. It was a really big job and they worked so hard on it. They were so nice and considerate and did a great job. I'm so happy with Benny and his crew.

DO NOT USE THIS COMPANY. We used Franco on a recommendation and the entire process has been a joke.  We had a leak in the shower faucet he said he fixed it for $500 only to be told that the entire shower and bath tub area needed to be ripped out because the leak was in the shower wall. No credit for the $500 already paid. The walls and bath tub were ripped out and we were left for 4 days with an exposed moldy wet mess, he had a church retreat to go to, that should have been our first clue that the project was going to go sour. Then, after asking and asking for a written estimate, 2 weeks later,  he wrote one because we refused to give him any money. Now, 2 months later we are still trying to get Mr. Franco to complete the project. We are not paying him the balance of $3362 until the project is complete. He blames every problem or delay on someone else. This is his business. Days go by with no work done only empty excuses. Now, he tells us that he is retired, retired? then why start the project??? As of tomorrow he is going on vacation and sending his Pastor to complete the project. That says a lot right there. If you read a positive review on this company it was probably written by him or one of his family members.

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

My neighbor had used Roto-Rooter years ago for the exact plumbing problem I was having, and she didnt have problems. So I scheduled service online. I was very detailed from the start, explaining that I live in a Manufactured Home that is 20+yrs old. That I have a waste water line clogged and its causing waste water to back up into the shower and toilet etc. I put in the wrong area code for my contact number, and did not realize this until no one showed during the scheduled time. I called the company and the woman said they had been trying to reach me, and that they could still make it that day. They would be here within 2 hours. They never showed. Since I initially screwed up, I decided to reschedule the appointment. The techs arrived on time and were very friendly and informative. The price I was quoted was $450 to unclogged my line. Ouch! I agreed and they went to work. After about n hour and a half of what sounded like the flooring in my home was being ripped apart, they informed me that I would need to have a Clean Out installed because my line makes a left turn to head to the main line and the Snake could not make that same turn. All homes have them normally. I asked what that would cost and they called their supervisor and they quoted me a price of $1300-$1500. I decided to shop around. They explained that once I got the Clean Out installed I could just give them a call back and they would come clear my line. They did not charge me for their time and effort, which I thought was cool.

I got the Clean Out installed for $500, and my friend who installed it informed me that I had a new leak. He said it was where 2 pvc pipes are joined. The leak was not there prior to Roto-Rooter. I made a note to point it out to the techs when they arrived. On Tuesday I scheduled service for Wednesday mid-day.

In my request I stated I had gotten the Clean Out installed and needed them to come back and unclog my line.
The tech that arrived was not one that had been to my home on the first service call. After getting him up to date on what had transpired with my clogged line, he informed me that Roto-Rooter does not service mobile homes. I told him they did a few days ago. He said he couldn't assist me and left. I called the company and was told by the female on the other end that Roto-Rooter does not make service calls to mobile homes. I told her that her techs were not a figment of my imagination. She basically hung up on me.

I was upfront from the beginning about this being a mobile home. How did they come up with the $450 they were gonna charge me to clear my line? Did I really need the Clean Out put in? Or was that a scam to try and get me to fork over that kind of money? What about the leak they caused?

My advice based on my experience is this, dont call or use this company.

0 stars! The owner Steve is rude and was yelling at me lying about a quote he gave me even when he did not! They charged me $426, they were here less than 30 min and did not send me a receipt. I called the office to ask for my receipt because I want to know why exactly I was charged that much and that's when the owner, Steve, starts yelling at me telling me because they did a job and that no one ever request a receipt! Do NOT DO BUSINESS WITH THESE THIEVES! Rude, and way over priced. The plumber was nice but not nice enough to be worth $426, and he had his young apprentice doing the actual work! DO NOT HIRE THIS COMPANY, horrible business practice. And they didn't even honor the 10% military discount

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