Best Electricians in Dallas, TX

Since writing my first review in 2017 we have purchased three more units at two additional properties from Hightower.  They continue to give great value for money (which is different than being the cheapest) and deliver perfection at every encounter.  To say that a business has never disappointed me once in well over 150 service or semi-annual maintenance encounters and 9 major purchases since 1996 is about the best endorsement I can give. Mike, Jeff, TIm, James, Diana, Dena, Nathan, Joe, Alex, and all the other folks who have been out to our properties over the years - keep up the great work!  Wishing you much continued success.  John Hightower - great job - a legacy achievement.

They called me back right away and fixed my problem within an hour of arrival. Fast and efficient.

Great experience with Raines Electric in getting a manual control switch installed for a portable generator. My contact person was Brian.  We communicated via text, as it was easier for me to send him pictures to get an estimate for the job. He was quick to reply, provided very reasonable rates, and the technician arrived on time. Michael and James were on time and installed the manual control switch. I had some questions about the install and sent a picture to Brian. He wasn't particularly happy with the install, and he arranged for Randy to make the necessary corrections to the the positioning of the manual control switch to make it safer. I'm very happy with Brian's response and with the company. Raines was referred to me from one of my neighbors, and I in turn, recommended them to another neighbor. Top notch communication, great work, and I'm happy to support a local business! Thank you!

I had Tioga out to my house a few months back to do some plumbing.  They we're great!

I needed some electrical work done.  They were supposed to come on Thursday to give me a bid.  The tech got caught up in a job that took longer than expected so I got pushed to Friday.  Friday morning came and went.  I called and was told that due to on demand scheduling they would be out to see me later in the afternoon.  

So at almost 2 pm on Friday afternoon, I got the call that the tech was on his way.  I voiced my frustration to the lady but she gave my the company line that this was on-demand scheduling and I was free to go about my day and they would gladly give me a 30-minute advanced notice.

I obviously don't understand how on-demand scheduling works but I am ok with that.  From my perspective,  as a customer that was supposed to be helped on Thursday, I should have been helped first thing Friday morning.

We hired them this past summer to update our house before we sold it. The electrician was prompt, courteous, and efficient. The charges were reasonable as well. We definitely recommend them

Faithco Electric was very fast and professional!  I will definitely use them again!!

Lyle is the best! Caught a near fire in our home while doing the electrical work for fan install, came over on a holiday to check out a suspicious smell! Honest and does great work!

Helped my family's first home be safe with a job to ground our gas line... and did excellent work! A family owned company that gives special attention that you just can't get with larger company. Going to have Bret and his team do some more work for us in the future too. A+

Called for a circuit breaker replacement from 15-20AMP.  $300!!!!!
Waaaaaay too expensive for a 10min job.
Technicians showed up not wearing masks!!
Don't recommend this company.

Will never use this service.  Found them through Home Adviser and was contacted promptly.  Set an appointment for after 3 pm because I don't get home from work until then.  Was home by 3 and waited, and waited.  I finally called around 5 pm to be told the electrician was held up on another job and would call me when he was on his way.  Having not heard from anyone by 7 pm, I called and canceled the appointment.  If a company cannot keep an appointment, then someone should have called to reschedule.

We had a piece of equipment that needed to be fixed. They came out once, and the next day it still wasn't working. They came out again shortly after informing them it wasn't working. Another day passed by, still wasn't working. Long story short, had them come out three times, the piece still isn't working, and we got charged for all three times. Keep in mind one of their reps had informed us that if we call back for the same problem within two weeks we wouldn't get charged. We paid the first bill but tried to dispute the other two, and they just ended up sending us to collection. We paid it because it was easier, however we will never be using this company again and wouldn't recommend anybody using them. They're not good at repairing and they're dishonest.

Worst customer service I have ever dealt with. I moved into a new lease and my power was shut off by my landlord. I called to set up new service within 10 minutes . They required me to send my lease and had a mandatory 48 hour review period before turning my power back on. After explaining to supervisors that we had a newborn and this wasn't an option. Supervisors then put me on hold for 15 minutes and then hung up. I was forced to scramble, call another energy company to turn on power and cancel with Cirro. I would give zero stars if it was an option.

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