Best Electricians in Dallas, TX

Since writing my first review in 2017 we have purchased three more units at two additional properties from Hightower.  They continue to give great value for money (which is different than being the cheapest) and deliver perfection at every encounter.  To say that a business has never disappointed me once in well over 150 service or semi-annual maintenance encounters and 9 major purchases since 1996 is about the best endorsement I can give. Mike, Jeff, TIm, James, Diana, Dena, Nathan, Joe, Alex, and all the other folks who have been out to our properties over the years - keep up the great work!  Wishing you much continued success.  John Hightower - great job - a legacy achievement.

They called me back right away and fixed my problem within an hour of arrival. Fast and efficient.

Great experience with Raines Electric in getting a manual control switch installed for a portable generator. My contact person was Brian.  We communicated via text, as it was easier for me to send him pictures to get an estimate for the job. He was quick to reply, provided very reasonable rates, and the technician arrived on time. Michael and James were on time and installed the manual control switch. I had some questions about the install and sent a picture to Brian. He wasn't particularly happy with the install, and he arranged for Randy to make the necessary corrections to the the positioning of the manual control switch to make it safer. I'm very happy with Brian's response and with the company. Raines was referred to me from one of my neighbors, and I in turn, recommended them to another neighbor. Top notch communication, great work, and I'm happy to support a local business! Thank you!

Called these guys to connect a gas dryer and, possibly, recess the gas valve. What I got was an explanation of how complicated it would be, reasons why they couldn't do certain things, etc and a $650 quote. Just to connect it and not modify it would be $300 or more.
A local plumber just left and did everything I asked for $125 in 45 minutes. I was so happy I tipped $25 more. Tioga is clearly out to stick it to their customers with outrageous prices.

I had them come out several times and each time I have worked with Matt on the estimate of work.  Later that day I receive my estimate in detail of what we discussed.   Usually Both him and his guys then come and knock it all out quickly. His teams work is to my level of expectation every time.  Highly recommend this company and will continue to do business with them.

Faithco Electric was very fast and professional!  I will definitely use them again!!

Lyle is the best! Caught a near fire in our home while doing the electrical work for fan install, came over on a holiday to check out a suspicious smell! Honest and does great work!

Helped my family's first home be safe with a job to ground our gas line... and did excellent work! A family owned company that gives special attention that you just can't get with larger company. Going to have Bret and his team do some more work for us in the future too. A+

I was told that there was a $39.95 fee but then I got an invoice for over $200 for the diagnosis! They were dishonest.

Will never use this service.  Found them through Home Adviser and was contacted promptly.  Set an appointment for after 3 pm because I don't get home from work until then.  Was home by 3 and waited, and waited.  I finally called around 5 pm to be told the electrician was held up on another job and would call me when he was on his way.  Having not heard from anyone by 7 pm, I called and canceled the appointment.  If a company cannot keep an appointment, then someone should have called to reschedule.

We had a piece of equipment that needed to be fixed. They came out once, and the next day it still wasn't working. They came out again shortly after informing them it wasn't working. Another day passed by, still wasn't working. Long story short, had them come out three times, the piece still isn't working, and we got charged for all three times. Keep in mind one of their reps had informed us that if we call back for the same problem within two weeks we wouldn't get charged. We paid the first bill but tried to dispute the other two, and they just ended up sending us to collection. We paid it because it was easier, however we will never be using this company again and wouldn't recommend anybody using them. They're not good at repairing and they're dishonest.

Pretty much bare minimum type of company.

I called to renew my electricity plan but had a couple questions about average billing.

The situation was that I had one super high payment month due to leaving the house heater on while keeping the backyard sliding door open while on vacation - and honest mistake that I am willing to pay for. The rest of my months were relatively low.

With a  z-value=2.67, the month in question is a significant outlier at the standard .05 significance level.  (If you want to see the data set, just let me know.)

I called to see if my outlier month could be anyway adjusted in the calculations for average billing to lower my monthly payments. Apparently not -well I guess thats the point of average billing.

Since there was nothing that could be done to adjust the outlier month I was going to switch electric companies to look for something cheaper. The customer service didn't even try to convince me to stay.

Sure, Cirro isn't the cheapest but I'm willing to pay a little extra for consistency from year to year.

3 stars because they did the bare minimum and never had my power go out. Monthly bill payments online was pretty straight forward.

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