Description

We are a full service restaurant repair business. We service all brands of cooking equipment, refrigeration equipment, heating and A/C equipment, electrical and neon repairs. We also offer service contracts to keep your equipment running at optimum performance and efficiency.

HISTORY

Established in 1980.
The Works Service Company has been servicing restaurants in the Dallas-Ft.Worth area for the past 30 years. Our trained technicians take pride in providing fast, courteous service 24 hours a day 7 days a week. We carry a large selection of parts to get your equipment up and running as soon as possible. We service all brands of cooking equipment, refrigeration equipment, heating and A/C equipment, electrical and neon repairs. We also offer service contracts to keep your equipment running at optimum performance and efficiency.

Reviews

Chinil S.

12/09/2009 12:00:00 SA

Any business that needs service done from plumbing, electrical, or maintenance, this is the company to go to. They are all qualified to do every job but the best part about them is that they pool all their knowledge for each job and will give you a 30 day guarantee on every service they do. The reason why? Because not everyone's perfect and they make mistakes too. This is the best place to go to for every service. The cost is comparable to any serviceman but the way they approach customer service is the reason why i'll always go to The Works

Kate S.

7/29/2022

Be aware! We had Very bad experience! If I could give 0 I would! Our walking freezer had been fixed 2 weeks ago. It took 2 hours for young inexperienced guy to add freon he didn't know what kind of Freon he needs! He called to the company to ask about it! They still charged us for 2 hours of work. But problem was not fixed because freezer didn't freeze well. We called yesterday again . Technician came took everything apart and left. He said he would come come back the next day but he didn't. Our freezer didn't work at all since technician left because of them. I called to the owner he was rude on the phone and denied that they touched the freezer. They messed it up and didn't know how to fix it and they don't want to pay for their mistakes!

S P.

10/23/2013

We had a piece of equipment that needed to be fixed. They came out once, and the next day it still wasn't working. They came out again shortly after informing them it wasn't working. Another day passed by, still wasn't working. Long story short, had them come out three times, the piece still isn't working, and we got charged for all three times. Keep in mind one of their reps had informed us that if we call back for the same problem within two weeks we wouldn't get charged. We paid the first bill but tried to dispute the other two, and they just ended up sending us to collection. We paid it because it was easier, however we will never be using this company again and wouldn't recommend anybody using them. They're not good at repairing and they're dishonest.

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