Best Plumbing Services in Ohio

Called to have them come out and hook up my new gas grill.  Called the office on Thursday, November 18th and was told the soonest someone could come out was the day after Thanksgiving.  They said they would send someone Friday the 19th to see what was needed and give me a quote.   I said that would be fine and if they had a cancellation please put me down.  I was told that would do that.  They sent someone out Friday and he took pictures and said it looked like a 3-4 hour job.  I received a call on Friday, November 25th around 2:15pm (the day I was suppose to have the work done).  The plumber said he was on his way to hook the grill up and asked if the pipe was already run and it just needed hook up?  I told him no, they sent someone out last week and he took pictures and knew exactly what was needed.  The plumber said that no one told him and he needed to make a call.  He called me back 10 minutes later and said the part weren't ordered and he would not be coming.  I explained to him that I had this scheduled for over a week and I was having people over for the Ohio State vs Michigan game and we were grilling out.  He said he was sorry but there was nothing he could do.  I was very  upset and called the office, they were closed the day after Thanksgiving, I told them I was very upset and I needed someone to call me first thing Monday.  It's 3:20pm on Monday, November 28th and not so much as a phone call from them.  So much for customer service.  I will not use this company again.  I have been a customer for 8 years.

They did all the plumbing in our house.   Standard stuff...what's superior is their Service.  Mark, the service Manager is the best out there.  He really knows his stuff and if you have an issue, he'll resolve it quicker than anybody.  The man is a plumbing Genius!

After a cold winter night we had some pipes burst in the home as well as a shower valve break. I woke up to water flooding my home's add on room and water basically raining from the basement ceiling. We gave these guys a call and they had sent someone with just a couple of hours (which is great considering how many other people might have experienced the same things and reached out to them that day). Mike and Shawn showed up and quickly identified the issue and was able to fix the problems very quickly. They had me taken care of quickly and the best part was the low price. Would def work with these guys again.

Michael just left my house after working hard to clear roots out of my line.  I'd had RotoRooter and Waterworks out previously who only busted through the first part of the clog, called it sludge and charged me more for that than All Lines Gas & Plumbing did for clearing my entire line
all the way out to the main city line.  

He explained everything to me he was doing in layman's terms so I would understand exactly what he was doing.  He even replaced a trap for me that he noticed needed it unrelated to this repair.

Great and friendly service at what I consider a very fair price.  I highly recommend them.

Fast, efficient repair done inside of 15 minutes ... located in old village Pickerington just south of Lockville and Columbus St .. the repair was done on a house on N East St quickly replacing J bend tube under bathroom sink ... we had struggled to fix it ourselves because one metal end was corroded and neither end had threads going into J ...total cost including J part was $89.50.  They showed up on day expected and earlier than expected with notification... excellent communications.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

Trevor is just one of the best!! We had some serious pipe damage between Christmas and New Year's and we'd worked with him in the past for some other plumbing jobs, so we messaged him and his response was nearly immediate. He's fast, reliable, on time always, and FAIR with his pricing. He got our plumbing woes fixed in what honestly felt like no time, and he helped us understand not only how we got to where we were in the first place, but how what he did would prevent it from occurring again. I cannot recommend him and this awesome local business enough!! When in doubt, go local, call the local plumber; you won't regret a second.

Great and reliable family business! Always on time, attentive and fair. No hidden costs or gimmicks.

From the quote to the install, this company has been fantastic to work with!  The owner did my quote - zero pressure, no gimmicks. The quote was the most competitive priced quote we received.

Scheduling was a breeze, the crew arrived at 8:45, as promised, on the nose!  Two super professional installers, extremely nice, took down our old hot water heater and furnace and reinstalled new, cleaned up after themselves, walked us through everything.

Just fabulous!  Highly recommend!

Very friendly and professional technician, he did a great job installing a hanging ceiling fan and a hanging chandelier light.

Disappointing.  Used them several times and been happy.  Called about 4 months ago because the drain hose on my washer had been leaking.  The guy came out, looked at it, said let me run to Home Depot to buy the part I need, came back and fixed it.  One call and done.  Same issue happened again a couple of weeks ago.  The Plumber came out, said, yes, it's leaking.  I can't do anything about it.  -- I said - wait, you guys fixed it a few weeks back and that plumber from your same company could take care of it.  Why can't you?  He said, you will need to order the part (drain hose) from an appliance company and call me back when it's in to install.  (I went to home depot myself, bought the hose and installed it myself -- even though I had no time to do so).  Fast forward to last Friday.  Bill comes in the mail for his house call!  ARE YOU KIDDING?  Why would I pay that?  He didn't fix it.  When I called for an appointment I told them very clearly what the issue was and they accepted the appointment.  I feel like they were just showing up to collect a check.  Never again.

Don't bother calling if you live outside Westerville. Called asking for service on the city's northwest side, and was abruptly told they don't come out to this area.

I was living in a friend's house while she was gone for two years and she requested I use Muetzel, so I had a couple unremarkable experiences with them then but decided to call them when my sink was leaking because I wasn't sure if it was my dishwasher, garbage disposal, pipes or what.  They were able to come the same day and immediately confirmed it was the disposal.  The guy was friendly, helpful, and when my toilet water supply line burst while he was there (what are the odds?) he quickly helped me get it under control and both gave me a quote for that and explained how to fix it myself.  I would definitely use them again.

These guys (Justin) came out on a day's notice to fix my leaky disposal. Fast, efficient and friendly. I'd definitely use them again.

I have used Plain City Plumbing multiple times and I love them.  It's always an emergency or last minute request and they have accommodated me every time!  Sarah in the office is always very pleasant and super responsive.  Today's emergency was a burned up sump pump.  They came out the same day and solved the problem.  They offered multiple solutions and I decided to go with a replacement based on the age of the existing pump.  I have always been very satisfied with their service and won't hesitate to use them in the future and recommend them to others.

Amazing! We had a basement flood after the insane amounts of rain last week! We thought the sump pump was working fine and that it was some other piping issue, and called Weeks. Turns out it was caused by the sump pump. Even though they had a ton of calls that day, they were out within an hour. They were extremely knowledgeable, and had it fixed in less than an hour! They didn't even rip us off! Will definitely be calling Weeks for any other plumbing issues in our he future!

I will not hire this company again.  Charged $160 and problem not fixed.  Not professional in person or on the phone.

My tenant scheduled an appointment with them as I own the property and am 2000 miles away. I called the day of the inspection to ask some questions and see what they were going to do and how they would contact me with a report. Felt satisfied that they would do a good job and felt comfortable giving them my billing info (credit card number).

They showed up, inspected the attact, and then told my tenant they needed some more specialized equipment to find the leak. They never returned to the condo and never returned my phone call to see what happened. Now, I still have a leak somewhere and this company wasted both me and my tenant's time and is possibly allowing more water damage to my condo.

COMPLETELY unprofessional. Cannot understand how people run businessess these days treating customers like this. PLEASE, if you are the manager, contact me. I'll revise my review if you make good on what you promised. At present, NOT a company I would EVER recommend to anyone.

David Morrison

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