Best Plumbing Services in Ohio

The office staff was very polite and helpful. They bailed us out last minute after a different company failed to show up. The truck actually arrived a few minutes early and he got right to work. They charge by the hour and he didn't lag or miss a beat, got to it and kept at it until done. Cleaned up well and everything back in order. Would definitely recommend. Not five stars because they are expensive! But saved us and did good work.

Sewer Pro will be our plumbers from here on out.  We had another plumbing company come out to our house earlier this week and they told us that we had a serious sewer line issue that needed to be address as soon as possible.  They also quoted us an exorbitant amount for the repair.

We reached out to Sewer Pro for another quote. They looked at the video from the other company and in their professional opinion after seeing it they did not see any need for immediate repairs or the urgency the other company was stressing, but the owner offered to still come out to the house.

Tom came out today and listened to our entire story. He even inserted his own camera in our sewer line just to get a better idea of the condition of our line with his eyes. He shook his head and said that he sees nothing that indicates we need any repairs.

Tom did not charge us anything for his visit today or the quote and he saved us from being taken advantage of a predatory plumbing company in the Columbus area. We could not be more thrilled to have had Tom out at our house for a second opinion.

If you need a honest, local plumber please give Tom and Sewer Pro a call. They will treat you fair.

Wow. I was blown away by the service & honesty of Windsor Rooter/Plumbing. You know how sometimes you come across that honest, down to earth company that you'd be happy to do business with? Windsor is hands down one of those companies.
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We needed a plumber to fix what we thought could be a root intrusion, a clogged main, or a break in our main sewer line. My wife gave me the name of two companies, that she had researched, to call and set up initial appointments. Windsor could not do the day of but I was promptly scheduled for the next day. It was a breeze to make an appointment with Windsor.

The other company, could come that day but, couldn't give me even a ball-parked time frame of when they would be there. I got just a 30 minute warning call that they were on the way. The other plumbing company quoted that the repair basically required ripping up part of our driveway to replace sewer pipe and the addition of an access pipe. This was to eliminate their diagnosis: a clog cause by an intrusive tree root into the terracotta sewer pipe.

As with any possibly large home project we always seek out additional opinions & quotes... And boy, am I glad we did!

Justin, the guy that met me for the appointment was honest & straight forward. I gave him the run down of what the company the day prior had told me and we decided that he'd run a camera down and give me his analysis of this 'let's rip up your driveway' root intrusion.

Pretty sure that we he came across the root that he said something along the lines of, 'That's it?'. After running a camera down he let me know that he would not feel ok with ripping up a driveway to fix that small intrusion. That there were much less invasive ways to handle this small amount of root in the sewer line. He did point out a spot a little further into the line from the dreaded intrusion that at some point might become disjointed at a bend in the pipe- something that the initial company didn't mention.

All in all, a root intrusion that nearly cost us a massive chunk in repair costs was handled for far less.

Great contractor to work with. Does excellent work. I highly recommend Ryan and his crew.

Eddie installed our new water heater at a great rate. I can now enjoy consistent hot showers again. I would recommend if your in need of any plumbing services.

I called at closing time for a plumber because my rental property had a clogged toilet. The lady on the phone was very nice and didn't hesitate to send a plumber to look at the situation. In route he quoted me a price and I agreed. When he got to the house he said the toilet was flushing fine and he didn't need to use the auger. He reduced the price and only charged me a service call. They seem very honest and I would definitely use them again.

Very poor response to calls. I have left three messages over a two week period and they do not call back. Very disappointed as they have done work for me in the past.

Scott is nothing short of EXCEPTIONAL! We were in the middle of a renovation nightmare and Scott saved us. He came and fixed everything. He works with the precision of a surgeon; the quality of his work cannot be matched. On top of that, he is incredibly responsive - I recommend texting the number on the answering machine. He came to our home immediately even though it was not an emergency.  It was a big job that he got done quickly so our renovation could keep moving. He stayed late both nights to finish the job. He exceeded our expectations in every way!

I was quoted $350 to put in an outlet in a basement and this is reasonable.  It's an open ceiling, and I have drilled most of the holes.  Also, it's a new construction, so everything is straightforward.  

However, somehow the electrician didn't have any electrical supplies on his truck and he took over an hour to get them when there are several places close by.  Plus I had just put in an outlet a couple of days ago and even with a 20% markup on supplies it was outrageous more than what I paid at Ace Hardware and I got extra items.  Therefore the bill came in at $500 for 3 1/2 hours of work & supplies, over 40% of what I was originally quoted. To top it off, he never took his boots off when coming in the house which every other contractor I've had has done so automatically.

No way I would recommend them at all.

Their 'office' is poorly run. Make a lot of empty promises, don't return calls and etc. Never know when they'll show up and I would not call in an emergency. All that said once the guys are finally  on site they do good work. They don't fool around, always find the problem, and explain things well. They are local people and very good prices, good work just frustrating to deal with.

Extremely unprofessional. Boasted a free estimate. Came in look under the sink advise that oh it just needed to be tightened up. That'll cost you $55. I advised him it was supposed to be a free estimate. He then said I'm out of here. As he left out the door he called me a f****** b****.

Robert Jarrett was contacted to complete my basement project. He didn't complete the painting, drywall and laid warped flooring. He stated he would correct the issues. He is MIA after being paid. Haven't been in contact with him in over 6 mos

My new house has the unit installed by them.  I was on contract for a few years.  The unit had many issues and looks like 20 yr old instead of actual 5.  I got an impression that some of their technicians are clueless. They had to send someone else to fix previous mistakes.   I finally had it when my 5 yrs old heater stopped working couple weeks after American maintenance visit.  Sure enough -it was a weekend.  When they offered outrages weekend rate, I knew I had to cancel.  Which I did.  Will never call them again

Turn around and run. They price-gouged us during the pandemic for a new sump pump then refused to assist us when it broke after a few weeks. They refused to call us back and provided zero customer service. Do not give them your business.

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