Best Plumbing Services in Ohio

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

Bob is the most reliable plumber you could ask for. He has helped us out of multiple plumbing emergencies and he is fast and efficient. He always gets in contact with you quickly, and makes you feel like a priority. I can't express how great a guy he really is.

10/14/2016

Overall

Service

I had a gas line leak and this company was on the limited list of accredited ones by Lancaster Gas service. Cr. Strohmeyer put me at the top of his list due to seriousness of the problem. He investigated the pipe and was able to thread the new pipes through the existing ones. This meant I didn't need to have my front lawn dug up to reach the faulty pipe.
I was impressed by his professionalism and attention to detail. He took pains to explain what the options were, how they would be done and made me feel confident of his expertise.
I have already recommended him to friends and have put him on my list of 'best people to call.'

Had a plugged kitchen drain, they cleared it and cleaned it for a shockingly reasonable price and was told if it plugged again within 30 days to call and they would do it again free of charge. Recommended by all big area plumbing suppliers in area as well as companies that couldn't make it out that day.

Great and timely service, always thorough, communicative, and providing a friendly face. This company has served for many years in the Columbus area and have outstanding knowledge about your plumbing needs. Their prices are fair and they always get the job done!

This company is horrible and has left me feeling conned. Last year I pre-purchased the 'Gold Package' service plan which included a spring opening, a fall winterization, and one lawn aeration. During the spring opening the technician opened the system and flagged 8 sprinklerheads that needed replacing. Luckily, I decided to run the system myself before committing to have the work done and the 8 'broken' heads still worked.

The winterization was a complete mess and was incorrectly done by their employees. Below are the problems they caused.

1) When clearing the water out of the pipes, the employee was in a hurry, turned the air pressure way too high and popped off a sprinkler head.
2) The water was not cleared out of the metal pipe leading from the basement to the exterior of the house causing the pipes to freeze and burst over the winter.

I had a separate irrigation company look at the system and they agree these were due to their employee's errors and should be common sense for anyone working at an irrigation company.

In addition, AK is very disorganized. They no showed twice to winterize the system after confirming both appointment times through email. Each time I had to take a half day vacation to be home during the 4 hour window. I also had to call/email 3-4 times to have my yard aerated, each time they said their system showed it was already completed.

These errors have cost me hundreds of dollars to fix/replace. I've called and tried contacting AK through their site trying to recoup some of the cost and have not gotten a response.

We needed a shower leak looked into and a couple of outdoor spigots installed. First he fixed the shower upstairs then went to work on the spigots. He installed shut-off valves for the spigots and suggested shutting them off in the winter to prevent freezing. It's been a few years and we have had no issues. I think it was like $400 for everything.

Yeah, sure, there was a hole in the wall he made for access to the pipe that needed replaced. But I didn't even need a drywaller and was able to patch it myself. He did suggest just putting in a $10 access panel but we really didn't like the look of those.

Now my downstairs shower is leaking but luckily it's an unfinished basement with easy access and a clearly visible problem. If I can't fix it I know who I'll be calling!

The Drain Doctor, Mike and his crew came out to help us with a nasty ongoing plumbing nightmare. Our sewer line over the years progressively got worse and finally stopped working all together. They sent out a plumber to run a snake out to see what was up and determined the line had collapsed and filled with mud and debris. So they set it up to get started on this as soon as they could get all the utility companies to sign off on it. The utilities were marked carefully over the weekend, but the township had the sewer line marked totally incorrect. Mike and his guys took their time to solve the mystery of where the line was and able to get started on the repairs.  It was as suspected nasty old Orangeburg pipe. They used a line camera so they could see what was happening to the line. Repairs went smoothly and quickly from that point. And they even found a water leak we had not spotted earlier in the house that would have eventually burst. It was  nasty messy business but the crew worked hard to get the  job done before the sunset. Mike answered all our questions concerning the situation and everyone was laid back and friendly. We have our drains back and our toilet is working like a champ. We will be calling them back for other plumbing jobs as well.

I am blown away by their amazing service. They came through in an emergency. Nick was our serviceman and he was professional and efficient. Thank you so much.

Extremely Unsatisfied. He does really bad work, but interestingly when his job is done, he says he is very satisfied with the work he has done for you. He is very arrogant also. Initially he will talk nice but once you pay him off, he will not take responsibility of any bad work he has done. Who is he to make that judgement. He boasts a lot about himself saying what he has done and what not.

Stay away from him. Instead try Sprinkler Doctor or Sweet water systems in the same price range. They will not rip you off. Well, these are the ones my friends and colleague have used and they are satisfied with the after sales service.

I will not recommend this Nationwide Irrigation to anyone.

To Jeremy H-
Well, I do not want to be specific here. I have written this to help people make known decision. If i have to market, i would market one company not two. Well for your information i would recommend Rain One for that matter, but they are expensive. If you want to be in the same price range as Nationwide Irrigation, the other two are much better because their work is good and i have talked to people who have used their services.

A man came out to give us an estimate, looked around, said he would email us an estimate and we never heard from him again.  Thumbs down.

I came home from work to find that the fan on my AC unit was not working, and to top it off it was the first really hot (90+) day of the year.  There was a sticker on my furnace with American's number on it, which was there from the previous owner, so I immediately called them.  I reached their voicemail, which sent me to their after hours emergency mailbox.  I was instructed to leave a message, and someone would get back to me within an hour. I did so and waited. And waited. And waited some more. Normally this wouldn't have been such a big deal, but I knew that the next day was going to be just as hot and I have a dog that is dying of bone cancer, so I didn't want make him any more uncomfortable than he already was. After waiting for three hours, I tried another company. They got me scheduled for the mid-morning, got here when they said they would and resolved the problem at a very reasonable price. And almost a day later, STILL no call from American. Maybe the previous owners had success with them, but if I were relying solely on them to fix the issue, both my dog and I would still be miserable from the heat.

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