Best Plumbing Services in Ohio

I needed help with two things - problems with a hot water heater and a broken fill valve in one of the toilets. I received a very prompt reply from Apex and was able to get an appointment within a day.

The plumber arrived on time. His name is Dusty and he reviewed the two problems. He provided clear information regarding his assessment and potential options. Because I had similar problems with the hot water heater several months back and got a similar recommendation from a plumber from a different company, I chose to go with Dusty's recommendation for getting a new heater.

Dusty came back with all the materials he needed and worked for several hours straight. He was conscientious and professional. I was very happy with his work and would request him in the future.

And all those problems with not having hot water, a mother board that gave confusing error messages, and a fill valve that jumped up into the air every time the toilet was flushed are now fixed. I have hot water in every shower and in all faucets - the first time since moving here about a year ago. Although it cost more than I had anticipated, it was well worth the money.

Thanks, Dusty and Apex Plumbers. I will keep your information for future reference.

Nicked my water line while doing a project at home. They arrived within an hour of calling, were personable, professional and helpful. They wrapped up the job in under an hour and the price was very reasonable. Water back on and disaster avoided. Highly recommend.

Excellent and honest! If I could give 6 stars, I would. Starting with Heather who was friendly to speak with, and made a prompt appointment. Jason came out even earlier than the appointment time (after a phone call to confirm). He was super nice and knowledgeable with great equipment to diagnose the problems and to find a solution. He took the time and care needed to figure out some of the complexities involved. He even walked around the property at my request and found a lot of issues that weren't in his realm of expertise, but still knew great referrals to help me out. Very reasonable, and somehow seemed like a human being who cares about his work and not a cold company concerned only about the bottom line. This is how companies should be.

We had a failing heat pump water heater that needed replacement. Ohio Water Heaters is one of the companies we contacted for an opinion and quote, and we ended up going with them when we found out they had great familiarity with this type of water heater. I am not a water heater expert (ha), but it is my understanding that the heat pump is a more recent addition, relatively speaking, to water heater technology, so it was nice to find folks who were comfortable and well versed with them. They were also great to work with. To my complete awe, only one person showed up and both hauled the heavy old one up the stairs and out, and then took the heavy new one right back down. Very impressive. The work was great, and they handled disposal of the old one (heat pump water heaters can't be put out on the curb like traditional ones).

Scheduling and communication was excellent, and they showed up in the window we had been provided, with a call ahead of time that they were on the way.

And, we're very happy with the new water heater so far, which is working well!

Replaced gas water heater, great price, super knowledgeable. Mike clearly knows his product and answered all sorts of questions. Highly recommended unless you want to pay more and get less somewhere else.

They were willing to send a tech out to try to figure out our sewer smell. First tech (Gage) was supposed to be there between 9am-1pm. He finally shows up at 1:15pm and tells me it can't be the venting so I will need to cut a hole in your drywall but I don't have power tools. So he told me another technician would come within the hour. I waited almost 2 more hours before the last tech (Emily) came. Emily was super helpful (and cut the hole without using power tools so that was frustrating). She went up into the attic and determined the problem was our venting - the very thing i asked about to the first technician and was told it couldn't be. The whole thing cost $200 and when I messaged the company about my discontentment with my wait times (I missed a whole day of work), all of a sudden they stopped responding to my messages although before the job they were very quick to respond. Emily was great but everyone else was less than helpful. She is the only reason this isn't a 1 star.

I can't yet speak to their work, but their service is top top notch. I'll find out about their work soon enough.

They came out to run gas for a new stove and a dryer. The first things they did were to say hi to my pup (who was being a brat and barking), shake my hand, and put dust covers on their shoes - which I appreciated.

One look at the lines coming from the basement and they showed me that it was quite risky to use the line already going to the attic to run the dryer too. They said it would likely starve the furnace, meaning I'd have to climb into the attic to relight the pilot every time we did a load of laundry. No bueno. To do it right would mean several holes in our walls and floors, equating to a ~$1500-$2000 job just for the gas.

His recommendation: don't pay them anything and just buy an electric dryer.

Then he looked at the stovetop and, because it's over drawers, highly recommended that we first buy the range we want, then he'd run the gas lines and install the stovetop. Although I was ready to do it today, and he was willing, he strongly advised for me to have him come back later as it could mean multiple holes in the floor and he couldn't guarantee the work once I started fussing with it. So, rather than have an efficient day with the possibility of an upset customer later, they left without any payment for nearly 45 minutes of scoping out the job and giving recommendations.

IN SUM

Cons:
- It can be a little challenging to get the secretary on the phone right away (she calls back w/in 1-3 hours), but (big pro) you can text the main number and she's quite responsive.

Pros:
- Willing to sacrifice their own profit margins to make sure I was happy
- Prompt. They gave themselves only a 30-minute window to arrive and showed up right on time.
- Willing to fully explain the situation. Makes professional suggestions for my own good and was willing to do the work if I insisted.
- Friendly and easy to chat with

I'll be hiring them to do the stovetop as soon as I've got all the materials. I've never hired a plumber before but it's rare to get this level of service in anything.

I called John (the owner) up and told him that I was trying to save money and that a buddy of mine would install a flood overflow valve in basement instead of using John ( Plumbing One). Big Mistake on my part!!!! Long story short my buddy drop 2 flood valve into my drain and I called John and he told me that he would come down himself to take care of it. 1st off mine you he's the owner and taking his time out to come down and take care of a problem that I cause which John was nice enough to volunteer to help out. John came down and fix all of my plumbing problems with the help of Paul which he called later on because he needed a certain tool that he didn't have in hand. Bottom line John have me as a client forever with his honesty and sincerely wanted to take care of his clients. John is a true owner he's passionate,very knowledgeable,personable, have pride in his work and works with integrity. He's a rare find. I've gone thru so many plumbing company and not once have I stay loyal. This is my 2nd time using Plumbing One and will be until I need plumbing service. I trust them and feel very confident with their work. I am telling everyone I know about John & my experience with what he did. Thank you so much John for taking your time to meet with me on after hours. I will be calling you guys soon for my sewage pipe service. I am going on Yelp,Google,four square,etc.....to post my positive feedback for Plumbing One. Business like this should be heard loud and clear....!!!!

Great customer service.. Nice,
Friendly,  professional technician.

Highly recommended.

Their cost was out of this world!!  They didn't replace any piping under my kitchen sink, just repositioned them which did the job. And they replaced one set of shut off valves under one of my bathroom sinks.  From the moment he hit my door until he left was 45 minutes.  $354.00!!! Didn't tell me about this cost until after he was done!!!!

Our water heater stopped being able to hold water, leaving water all over that part of the basement every time it was used. We called Benjamin Franklin Plumbing later on a Friday evening and they showed up promptly at 10:30 Saturday morning. Michael came and not only replaced our water heater, but fixed a couple of the pipes that were leaking above the heater free of charge! He didn't have the right piping with him, so he called a coworker in the area who brought the pipes with him. And they took our old heater. Everything was finished, cleanup and all, within an hour and a half! They did an excellent job and would recommend them to anyone needing plumbing repair!

Really wanted to use this company to do the rough in for a second bathroom in my house. The guy that came out seemed nice and knew what he was doing and the price the quoted me was great. The only issue is they didn't quote me a cost to do it with a permit and I really needed that for when I plan on selling the house here in a year or two. I attempted to reach out to them multiple time to get the additional price but they would not respond to my requests.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John was very quick to respond to my inquiry about two small plumbing jobs at my home.  He was even able to come complete them just two days after we spoke, which I appreciated.  He is very friendly and clearly very knowledgable. Price was a bit on the high side, but what plumbing service isn't? I would not hesitate to use his services again for any plumbing needs in the future.

Reviewing for a friend - he was in a pickle and needed a plumber ASAP.  He called another well regarded company and they told him they were only available for emergency hours (which started at 430p!).  He called Mike and Mike showed up in 30 minutes.  He fixed the issue in less than an hour in a friendly, efficient manner.   Mike actually gave my friend 6 large garden grown tomatoes before he left!  Very impressed with Mike.

Obviously it's terrible when you have an emergency plumbing issue. Our issue arose the day after we had moved in so I was at the end of my rope. My experience with emergency plumbing service was amazing from the very first person I talk to you when I called to make my appointment.

Before they showed up they sent me a text message with a picture of my technician, Ron. It included a little biography of him and being the woman at home by myself with my toddler that made me feel at ease.

After they did the diagnosis and gave me the estimate they had to explain to me that they did not have the pieces that they needed in order to fix my situation but they left to go find them and then came back and proceeded to fix my problem. They were at my house from most six hours and they did not leave until almost 8 PM and their demeanor was kind and positive throughout the entire experience. They had to work with my home warranty company which was being difficult and they did not seem to mind.

Ron and his assistant were absolutely amazing. I will definitely use this company if something else happens. And I will be sure to request Ron!

Great service as promised. I had 2 plumbing leaks. Both were resolved.

Came the same day I called. Tim was great. Nice guy and didn't mind answering my novice questions. Work was thorough an speedy. Will definitely call them again when I need them.

CLB Plumbing replaced two hot water tanks in my Columbus,Oh house on May 27, 2020. On Sunday, August 16, 2020 the discharge tube from our electric tank was leaking. We called the owner and had to leave a msg. As of Tuesday, August 18 we have never heard from the owner. We
had to turn off water to house, so we called another plumbing company for emergency service call. It was pointed out that the leak was caused by poor workmanship. Due to the leak it shorted out the elements in hot water tank and now that tank needs replaced.. It cost $1,200 to replace in May.  DO NOT USE this plumber!

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