Best Plumbing Services in Charlotte, NC

This company is top notch. Five star service at a fraction of the cost of other plumbers. They have replaced my garbage disposal,  added an outdoor spicket and fixed a broken sewage back up pipe.

As new residents to Charlotte, we did not know who to call for our plumbing needs. Luckily we saw Conrad on Yelp and decided to have him upgrade some minor plumbing items. Conrad texted his ETA and arrived on time.

Conrad did a great, clean, professional job and convinced us we did not need to replace some fixtures that were operating properly. This saved us money and gave us peace of mind.

We thoroughly enjoyed working with Conrad and would recommend his services.

Very reliable and responsive. Work quality is great. He goes over and beyond to take care of his customers' needs. Definitely recommended.

Wayne Anderson and Shannon came out and resolved the problem quickly.  Pricing was fair and very nice people to deal with.

Charlotte Plumbing Masters saved us! After moving into our new house, it became apparent that the previous owner failed to mention plumbing problems. We called numerous plumbers who claimed to fix the problem, only to have the same problem the next day. We finally called Charlotte Plumbing Masters and they used a camera to diagnose the real problem, a break in our sewage pipe. Such a relief after a month of sewage backing up into our house and no other plumber being able to tell us why. They were the first plumber to wear foot protection in our home, and they took time to show us the problem and discuss the solution. The day before the repair was due to happen, they came out to make sure everything was ready, which was good because the locate didn't spray correctly. They worked well into the dark the day of repair and came back the next morning to finish up as needed. They were meticulous and careful with their work and took the time to make sure everything worked correctly upon completion. We needed photos of the damage for legal purposes, and they would stop to show us areas worthy of photographing throughout the entire repair process. After so many horrible plumbers coming through our home, I'm thrilled to have finally found such a great plumber. I highly recommend Charlotte Plumbing Masters!

I recently moved into a new home which did not include light fixtures in several rooms, rather the developers left lightbulbs.  Needless to say I recently purchased two chandeliers for the living and dining room.  Being that I do not have an electrician, nor a background in installing lights I went on a search for an electrician.  After reading reviews and remembering seeing some commercials and their vehicles around town, I decided to call Roby Electric.
Appointment scheduling was very easy and my technician arrived right on time.

Josh, the technician, handled both chandeliers very well, one that included crystals, and allowed me the ability to make sure each fixture was in the right position before he completed the installation.  Yes, we moved each chandelier like 10 times, but he was so patient with me.
The fixture with crystals came with a separate bag and he offered to put them up, but reminded me that I will be paying him for the time. I decided that I could put those on the fixture later.

After installing both fixtures, he cleaned up all the boxes and took them with him to throw away.  Easy clean up for me.
So, that evening I went to start putting the crystals on the fixture and realized there were no directions...oh no.  It was late so I decided to call Roby Saturday morning. I got their call center line who sent me to the on call driver, which was not Josh.  However, the on call driver located Josh who had not yet disposed of my boxes and sent over the directions.  Above and beyond something they both needed to do, especially on their day off.

I highly recommend Roby and will definitely reach out to them when I get the upstairs fixtures in my house.

My house apparently had a main sewer line blockage.  Dirty water was backing up into the shower and tub.  Jacob came out to the house and in approximately an hour resolved the problem just fine.  He had to first remove an interior toilet in order to snake the main sewer line.  The reason for my low evaluation is the price tag.  My final invoice was for $756.86.  Jacob did give me the option to not hire them, however, I was between a rock and a hard place, this clog needed to be fixed ASAP.  Subsequently, I did some research and in my opinion, I believe this price was excessive.  If you're considering hiring these plumbers, I would simply recommend you get an additional quote(s) from someone else for comparison.

Jason came to my house and solved my problems with expertise, professionalism, logic, and understanding!  I have never in my life met a more polite service person.  Massey Plumbing---and especially Jason---is great!  Thanks too to Pete and April for scheduling the visit!  Very impressed!

Be aware this company over charges you
I had problem with my grinder pump. I was told that service call will be $125 and they handed a $265 bill to me and to not to even correct the problem. I was told that the replacement pump will cost $2,250 when I knew the cost of the pump is not more than $700 the most. After I refuse to have them change the pump, the technician did not bother to put it back in place and was leaving the pump in the middle of my yard.

I used Charlotte Mechanical to fixed my AC which was not cooling the unit, and ended up paying $1,000 to get it fixed. I would NOT recommend this company to anyone, not only did they ripped me off with their pricing, they did not fix the problem. 1 month later, my AC is broken again and not cooling down. I've called them to complain and get someone to take a look at the AC Unit, but guess what?... I would have to pay again for them to just go take a look at it! I'm obviously not giving them any more money. I have consulted with other companies on the issue I had, and they all have said that Charlotte Mechanical stole my money when I supposedly got it fix a month ago. I also tried going to their offices and when I got there no one opened the door, even though, there were many people inside. If I could give this company a ZERO, I would give them that. They only care about taking your money, and not taking care of their customers... UNBELIEVABLE! I will be reporting them to the Better Business Bureau, if I do not get contacted by them after I called yesteryear.

have never in my life dealt with someone as rude as one of the technicians who was sent out to the property I rent to put in a new sewer line. There was a group of technicians who did the work and when I got home they were all sitting down on buckets eating plates of food at 4:30 in the afternoon. I asked when we would have access to the sanitary services again since we planned to have company for dinner (they came out a day early). They started to work after that. After speaking with them, I noticed that they had taken tree roots and thick pieces of tree trunk that they had cut out and put in our trash can and put at the curb. I let them know that the City will not pick that type of thing up with the trash and they needed to remove it themselves. A young technician started to argue with me and tell me they did not put those roots there, that I, in fact, had done it. Funny thing is, the reason they replaced the sewer line was because roots were growing into the old line. Another technician ended up removing them for me. When they were done with the job, I noticed a large PVC pipe sticking up out of the yard about 7 inches. It was capped. They indicated the City needed to come out and clear their side of the line, as there was a clog on the City side. He assured me he would call his supervisor and take care of that. He stated after the City took care of their issue, he would cap the line off. They never called the City. I did. Once the City finished their part of the job, I called their office and asked them to come cap the line off and finish the job to which the lady asked if I had called the rental company about it. I let them know that I should not need to call the rental company, as this was part of the job they hired them to do. She then called the technician and he said what they left was the clean out and it should be like that. He ended up coming back out and argued with myself and my husband saying it was normal. He was rude and arrogant continuing to ask, How is this? Is this what you want? What do you want? My husband had to point out to him that if he looked around, he would see that there were NO other homes that had a gigantic PVC pipe sticking out of their yard.
I would NEVER and I mean NEVER use this company if it was my money paying for them. I rent so I had no choice. Rude is putting it mildly.

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