Best Plumbing Services in Charlotte, NC

For gas fireplace inserts, EPS is the best! Easy to schedule an appointment, punctual and efficient. Would HIGHLY recommend

As new residents to Charlotte, we did not know who to call for our plumbing needs. Luckily we saw Conrad on Yelp and decided to have him upgrade some minor plumbing items. Conrad texted his ETA and arrived on time.

Conrad did a great, clean, professional job and convinced us we did not need to replace some fixtures that were operating properly. This saved us money and gave us peace of mind.

We thoroughly enjoyed working with Conrad and would recommend his services.

Very reliable and responsive. Work quality is great. He goes over and beyond to take care of his customers' needs. Definitely recommended.

Wayne Anderson and Shannon came out and resolved the problem quickly.  Pricing was fair and very nice people to deal with.

Our Home Warranty used this company with our plumbing issue. We had a clogged toilet, Jordan Johnson came out and took care of the issue. He worked for a good hour and a half to fix the situation. My wife and I are very happy with the service, we will use this company again if any other plumbing issues occur.

They really do great work, but boy are they expensive.  $200/hr+ can add up really quickly.

My house apparently had a main sewer line blockage.  Dirty water was backing up into the shower and tub.  Jacob came out to the house and in approximately an hour resolved the problem just fine.  He had to first remove an interior toilet in order to snake the main sewer line.  The reason for my low evaluation is the price tag.  My final invoice was for $756.86.  Jacob did give me the option to not hire them, however, I was between a rock and a hard place, this clog needed to be fixed ASAP.  Subsequently, I did some research and in my opinion, I believe this price was excessive.  If you're considering hiring these plumbers, I would simply recommend you get an additional quote(s) from someone else for comparison.

They were prompt with getting my service appt scheduled. but I felt like I was overcharged for half hour of labor time and minimal parts.

The service man came to repair my sink and stole my wedding ring. I left a message for the owner with the person who answers the phone and nobody returned my call. I guest they are related.  Beware once a thief always a thief. His name was Jason he did write me a receipt.

The service repairman, Adam, came out to my home yesterday late afternoon after I called them a few hours prior for service on my gas hot water heater. He diagnosed the problem with the unit which required a part replacement. In under an hour, he replaced the part, tested it and even discovered a gas leak in the pipe and fixed that as well. He was friendly and polite and I'll definitely recommend Charlotte Mechanical to my friends if they are ever in need of a repairman. Thanks for a job well done and giving me hot water again!

have never in my life dealt with someone as rude as one of the technicians who was sent out to the property I rent to put in a new sewer line. There was a group of technicians who did the work and when I got home they were all sitting down on buckets eating plates of food at 4:30 in the afternoon. I asked when we would have access to the sanitary services again since we planned to have company for dinner (they came out a day early). They started to work after that. After speaking with them, I noticed that they had taken tree roots and thick pieces of tree trunk that they had cut out and put in our trash can and put at the curb. I let them know that the City will not pick that type of thing up with the trash and they needed to remove it themselves. A young technician started to argue with me and tell me they did not put those roots there, that I, in fact, had done it. Funny thing is, the reason they replaced the sewer line was because roots were growing into the old line. Another technician ended up removing them for me. When they were done with the job, I noticed a large PVC pipe sticking up out of the yard about 7 inches. It was capped. They indicated the City needed to come out and clear their side of the line, as there was a clog on the City side. He assured me he would call his supervisor and take care of that. He stated after the City took care of their issue, he would cap the line off. They never called the City. I did. Once the City finished their part of the job, I called their office and asked them to come cap the line off and finish the job to which the lady asked if I had called the rental company about it. I let them know that I should not need to call the rental company, as this was part of the job they hired them to do. She then called the technician and he said what they left was the clean out and it should be like that. He ended up coming back out and argued with myself and my husband saying it was normal. He was rude and arrogant continuing to ask, How is this? Is this what you want? What do you want? My husband had to point out to him that if he looked around, he would see that there were NO other homes that had a gigantic PVC pipe sticking out of their yard.
I would NEVER and I mean NEVER use this company if it was my money paying for them. I rent so I had no choice. Rude is putting it mildly.

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