Best Businesses in New York, NY

Here is an update to my original review.  I have written this as a reply to the business owner's response as Yelp does not appear to allow me to reply publicly to the business owner.  As a side note, I am considering lodging a complaint with the Better Business Bureau regarding this incident.

Hitch, as I noted in my initial review, a civilized and normal response to a bounced/bad check should be to reach out to the person who cut the check in order to rectify the problem in a business-like fashion.  Why was I singled out to bear the burden of your mistrust of others?  As you say, you have encountered this issue before with other customers, some of whom I am sure were perfectly honest and were, like me, a victim of a misunderstanding.  Were you as duplicitous with them or did you make an exception for me thinking that I would just roll over and let this go?

You lied to my face about a problem with work that you performed.  You made me anxious about (i) the safety of the people staying in my apartment (which included a 2+ year old child), and (ii) the potential for property damage.  Hopefully you can see how twisted that is.  If not, then I feel sorry for you.

Sure, you do not have the time to wait for a few weeks for a check to clear or go to small claims court.  I understand that as I am a busy man too and I certainly did not have time to waste for you to come to my home under false pretenses.  Do you think that I have ample time to read through fine print that does not constitute a contract that I am (1) agreeing to, or (2) attaching my signature to?

If you were not comfortable with a check or if that was not your preferred payment method, you could have told me while we were conducting business in my home that Venmo, Paypal or credit card were alternative payment options.  The onus is on you (as the business owner) to inform me (your former client) of this.  Why was this not done?  Please do not rely on the fact that you sent me something in writing more than a month ago at this point.  We met face to face to settle payment when the work was done.  This could have easily been avoided if you spoke up.

More importantly, your first instinct should not have been to lie to me.  You have seen the building and the apartment I live in.  Does it look like it belongs to someone who (a) could not afford to pay your fee, or (b) would willfully and intentionally avoid payment for services rendered?  If you had even thought this through for a minute and reflected on our course of dealing, I do not think you would have approached this the way you did.

Lastly, I want to fully acknowledge the fact that you saved me significant cost with respect to my light fixtures.  Thank you for that.  However, I will also say this - cost was never an issue for me and I would have gladly hired you to do more extensive work if it was necessary.  What is important for me is that my home not be a fire hazard and that the lights function properly.  In addition, we agreed on a fee rate for the work done (in your words, let's get this down to the minute) and you wound up overcharging me for the work.  How is that fair or honest?  Again, please do not try to rely on a set of terms that we never agreed to for this work.  Especially when we had reached a hand shake deal on cost during our course of dealing.

I am sorry that things have turned out this way as well, but I have not done anything unconscionable, unethical or dishonest here.  Sadly, I cannot say the same for you.

Klod, Ben and their team did a fantastic job on addressing a variety of electrical issues in an old single family home with some very unique wiring.

Over the course of multiple visits, they diagnosed the issues and scheduled repairs for multiple jobs - all of which were done with professionalism, respect for the homeowner and house, and of course impressive expertise in identifying some unusual problems.

Communication with their staff was always easy and prompt and they helped make a stressful electrical situation much less of a disruption to our normal lives.

We would recommend them to anyone in the Brooklyn or Queens area - true professionals at the top of their game!

Rich came out promptly next morning.
He was thorough and professional and, get this, didnt try to upsell us on work we don't need! He told us to take certain energy reducing steps, and wait for a month until next bill. That's it. Because of that, we will be calling him as soon as we need the work done. Real pro.

Guys, I wasn't kidding when I said I'd reach out to Mickhael again for his services.  He recently replaced our backyard motion detection light with a new one that we had purchased from Costco.  He did this seamlessly without the need for pesky instructions.  He also helped repair a wall outlet that had run its course, and both jobs were completed within an hour.  He is a trusted professional, and I'm glad that he services areas out side of Brooklyn.

Ralph was great!  Super friendly.  I had some weird problems and he figured it all out very quickly and solved every single one of my problems in one visit.  I'm excited that I now have an electrician that I can trust.  Will definitely call again.

Showed up on time as expected (which is so hard to find in NYC) and fixed my circuit breaker issue without a problem.  Also, they were very easy to get in touch with and replied quickly.

Great service, came and fixed a light in the ceiling, explained to me as a home owner things to watch out for and also just the nature of older houses/ electrical wiring etc. Finished and installed a new light within an hour. Good pricing and prompt with time.

Danny is awesome.  Fixed outlets outside and inside that didn't work right, added an outlet to the front of my house, installed a ceiling fan for me.  Honestly, really nice and knows his stuff.  On time and did extra things that I'm sure he didn't anticipate, thanks Danny!

They helped me figure out the problem I was trying to solve quickly, and it saved me unnecessary costs. I appreciated their quick responsiveness and competence.

I will definitely call Eco Electrician for future needs. I just had an issue with my outlets blowing, and was troubleshooted through how to get them back on without requiring a home visit. All the other electricians I called previously quoted hundreds of dollars to come by and troubleshoot, and Eco Electrician just talked me through it quickly on the phone. Thank you!

We bought a 2 family home in Brooklyn and Cel Electric installed new electrical service for the entire house. Very happy with the service.. will definitely recommend and use them for all my future needs. Will rate them 10 out of 10.

My building super has anger issues and threatened to cancel electrician he scheduled when I asked why he never communicates with us. Super told me to find my own electrician and hung up so I asked for a quote from Danik and was contacted within a couple minutes. The electrician asked me to send him photos on the phone so that he could maybe walk me through the issue without coming out (to save service cost). While I was talking to him, the electrician that my super supposedly cancelled showed up and I had to tell Danik that their services were no longer needed and they were completely nice and professional about it. I will definitely be using them for anything in the future to avoid the headache that is my super.

Very professional, arrived early, and did the job quick with an outstanding product. Needed a new light fixture installed and couldn't be happier with their work. Highly recommend!

Don is my electrician. After doing my research and seeing all of the positive reviews, I asked Don to come by and quote me for a few projects around my house back in 2020.

He was consultative, clear, transparent and what I believed to be, fair with his pricing.

Being the relationship-focused business owner that he is, he's worked on multiple projects since.

Took forever to schedule an appointment. Wish I took that as a sign. The guy who showed up was knowledgeable but never came back with an estimate as promised. Also, followed up but ignored my messages. I don't have a lot of time in my schedule so you wasted 1.5 hour that could've been used elsewhere. Thank you. Only giving an extra star because your colleague seemed knowledgeable, otherwise I would've given it one.

I have had the pleasure of using services by Serge. And I have to say he is very prompt, professional, and very skilled. He does the work so quick and makes sure everything is running properly. And answered questions I had on other projects I will need hIs services on. I would definitely recommend him ! Very satisfied!!

Did great work. But my wife had to handle payment while I was away. And he charged her TWICE what he quoted me. He also created another issue by moving our dryer in front of a window we need access to. When I reached out to him about this. He just relied thank you. Would NOT recommend.

Nic and Odin were dispatched by Handyma'am to help me with some household tasks and I couldn't be happier with their work. Nic painted a sliding door and transformed its grind to a glide. Odin hung 18 pieces of framed art. They both secured an IKEA bookcase to the wall to keep it from tipping over. PLUS they were friendly, answered all my questions, and gave great advice for future home improvement projects. For context, I'm a petite single woman who needs a stepladder to reach just about anything, so the tasks that took Nic and Odin a few hours to complete would have taken me weeks outside of my work schedule, and they wouldn't have been completed nearly as professionally. Handyma'am passes the vibe check with flying colors and I'd recommend them to friends and family in a heartbeat!

Roman was every knowledgeable on the phone when I first reached out, made me confident that the issue could be fixed appropriately and quickly. He understood it was a time sensitive emergency and got Serafin out to my apartment after hours within two hours.

I am so incredibly pleased with the service provided by Serafin. In addition to the quality work he did, he was so kind and a pleasure to interact with. He fully explained the issue as well as the solution. Pricing was fair and upfront.

I will absolutely be calling Conquest Electric in the future should I need their services again. Would recommend them to anyone.

I have no words for this company, I am speechless. Never in my life have I ever hired a company to be so professional and organized!!! I would never let anyone else touch my Electricity in my house. 10 stars !!! From day 1 I knew I was in great hands from the price and service...... please hire only gladiator and trust me this is a real message