Best Businesses in New York, NY

Here is an update to my original review.  I have written this as a reply to the business owner's response as Yelp does not appear to allow me to reply publicly to the business owner.  As a side note, I am considering lodging a complaint with the Better Business Bureau regarding this incident.

Hitch, as I noted in my initial review, a civilized and normal response to a bounced/bad check should be to reach out to the person who cut the check in order to rectify the problem in a business-like fashion.  Why was I singled out to bear the burden of your mistrust of others?  As you say, you have encountered this issue before with other customers, some of whom I am sure were perfectly honest and were, like me, a victim of a misunderstanding.  Were you as duplicitous with them or did you make an exception for me thinking that I would just roll over and let this go?

You lied to my face about a problem with work that you performed.  You made me anxious about (i) the safety of the people staying in my apartment (which included a 2+ year old child), and (ii) the potential for property damage.  Hopefully you can see how twisted that is.  If not, then I feel sorry for you.

Sure, you do not have the time to wait for a few weeks for a check to clear or go to small claims court.  I understand that as I am a busy man too and I certainly did not have time to waste for you to come to my home under false pretenses.  Do you think that I have ample time to read through fine print that does not constitute a contract that I am (1) agreeing to, or (2) attaching my signature to?

If you were not comfortable with a check or if that was not your preferred payment method, you could have told me while we were conducting business in my home that Venmo, Paypal or credit card were alternative payment options.  The onus is on you (as the business owner) to inform me (your former client) of this.  Why was this not done?  Please do not rely on the fact that you sent me something in writing more than a month ago at this point.  We met face to face to settle payment when the work was done.  This could have easily been avoided if you spoke up.

More importantly, your first instinct should not have been to lie to me.  You have seen the building and the apartment I live in.  Does it look like it belongs to someone who (a) could not afford to pay your fee, or (b) would willfully and intentionally avoid payment for services rendered?  If you had even thought this through for a minute and reflected on our course of dealing, I do not think you would have approached this the way you did.

Lastly, I want to fully acknowledge the fact that you saved me significant cost with respect to my light fixtures.  Thank you for that.  However, I will also say this - cost was never an issue for me and I would have gladly hired you to do more extensive work if it was necessary.  What is important for me is that my home not be a fire hazard and that the lights function properly.  In addition, we agreed on a fee rate for the work done (in your words, let's get this down to the minute) and you wound up overcharging me for the work.  How is that fair or honest?  Again, please do not try to rely on a set of terms that we never agreed to for this work.  Especially when we had reached a hand shake deal on cost during our course of dealing.

I am sorry that things have turned out this way as well, but I have not done anything unconscionable, unethical or dishonest here.  Sadly, I cannot say the same for you.

A great team that does outstanding work. Let the photos speak for themselves. Look no further.

Richie responded very quickly and came out to my house within the same day (huge deal especially since it is a holiday weekend). He instantly figured out why my 2nd floor wasn't receiving any power while the rest of the house was fine. He is very reasonable, professional and good natured.

I would recommend Richie and his business for anyone, especially for any emergencies you may have

Installed my ceiling fan fast and efficiently, also installed some new switches, defiantly recommend

These guys are great.  Anthony was friendly and responsive in setting up my appt, and Mark came by and diagnosed the problem quickly.  Would highly recommend.  Thanks guys.

Very nice professional service explained the situation and was here on time when promised. Very friendly people had the work done fast and the lights back on faster than promised. Rewired the whole panel made everything safe would recommend to anyone

Can't say enough. Came in to install kitchen cabinet lights and went through a few diff. Options on how to get it done. We decided on a way I was comfortable with. Would call on again. On time, professional, friendly and knowledgeable.

Dan the owner was fantastic to deal with.  

Gave me a fair estimate and finished the work quickly.  Left doing a neat and professional job.  

Very happy with his work

Highly recommend.

Quick to respond and set up time with me! I needed a burned out outlet replaced and they came by a day or two later. Pricing was slightly higher than with others I reached out to but not too much. Would work with them again. Thanks!

We had a 11.30pm emergency where we lost all power. Erick came out in 45 min and got us back and running. He was honest and kept us calm. He sourced a hard to find part the next day and installed the part within 30min. We couldn't thank him more and will now use him for all our electrical needs. Would recommend to anyone! Thanks Erick!!

04/18/2023. Just tried to call them. No one answers. Then gets sent to voicemail
which saysMailbox full, cannot leave a message. This is just the type of company I'm looking for. I THINK NOT

Yoni was quick, meticulous, and professional. He installed an outlet under my sink for a new dishwasher and had to make a number of adjustments to space it correctly. I appreciated his patience with the job. He was also able to answer questions I had about a few other electrical concerns we had. I would definitely call him again.

Excellent service, well priced. I used this company to repair/replace two light fixtures in my apartment. The work was done in under an hour. They were on time, respectful and great on communication. A receipt was provided at the end of the service. I definitely recommend using!

Don did a number of projects for me including installing light fixtures and outlets. His work is of the highest quality and timely. He was also very good about communicating. I'd use him again if needed.

Very fast and professional work.  AJay came in and assessed what needed to be done to get my new thermostat up and running, answered all my questions and the job was professionally well done.   Very courteous, professional and reasonable price as well, highly recommended.

Eugene did an excellent job on all the tasks I needed done around my apartment. He mounted a large TV in the wall and snaked the cords through the wall so they weren't visable. He hung a large picture on a wall with concrete behind it, hung two curtain rods, and mounted a large entry way shelf. I didn't have a piece that he needed to hang the shelf, so he went to the closest hardware store to get it. Everything looks great! I would definitely use him again and recommend him to friends.

These electricians are punctual, reliable and reasonably priced. They definitely save you money with their expertise.

Yes, ma'am!!! would be my answer if you ask whether you should use Handyma'am.  Katie hung two ceiling light fixtures and installed two dimmer switches in my Manhattan condo, and she did a neat and proper installation, even with one of the old fixtures proving to be a challenge to remove.  Her fine art background came as no surprise to me when I saw the care and attention to detail with which she worked. Her communication skills before and during the job were a total breath of fresh air after I'd dealt with workers who left me waiting all day and never showed up -- and others who grunted and didn't speak English when they did show up.  For anything that may come up in the future, I will definitely keep contact info for the Handyma'am handy!

After doing a search for licensed electricians through angie's list and comparing it with the reviews here in Yelp, I chose Roman to handle the electrical job which involved changing voltages in my nyc apt.   I am so glad I chose Roman because he was prompt, trustworthy and courteous. And he kept his word with his quote and appointment.  I also met with Serafin, who came by on a weekend to make sure my job was done fast at a time that worked best for me. We tested everything and he even helped me understand how my apt was wired. He was punctual, honest, and really patient with all my many questions.  Just as impressive, they were the most affordable licensed expert from the exhaustive search I did on angie's list and yelp  - thank you guys! I normally don't write reviews but this one was worth it.

2 days ago I had set an appointment for the electrician to come out and give me an estimat the following day at 4:30 p.m.  He never showed up and when I called him he said he thought it was at 4:30 p.m. next Wednesday and then he changed his story to he didn't have the address although I had already texted it to him and he confirmed he received it. Talk about being a liar and being confused. We then set up an appointment for the following morning at 9 a.m. . He never showed up and didn't bother calling. I am upset I left work early yesterday and I'm upset I planned on going into work late today thinking this guy would show up. He has zero respect for people's time. If he couldn't make it or was running late, a simple phone call would have been acceptable. If you respect yourself and respect your time, don't bother calling this company.