Best Businesses in Missouri

Emergency! Someone in my house is a potty clogger. This subject is not one that I am willing to describe in too much detail; however, it's not a toilet paper issue. Today, I can laugh as it is humorous. This a a child clogging the potty. It was such a mess, again, details are tough. The potty did not have a shut-off valve and had OVERFLOWED TO A QUARTER INCH OF SEWAGE. Down the hall as well, ruining a valuable hall rug and shower curtain.
I had used Richard Aaability Discount Plumbing for another unrelated project last summer (2013) and I was pleased with the results. He was honest, and informative. Completed a few projects without charging and the final bill was a relief for a single parent.
Back to the potty. As I began to have a melt-down, as I do not deal well with these type of issues, I called Richard. He came out immediately, rearranging his schedule, as he knew that I was in panic. Of course he does quality work and will explain honestly the issue and prevention strategies. It was his actions following that no person would believe.
Richard literally cleaned by bathroom (not the tub and sink of course). I had done all I could and was calling a maid service. THIS WAS THE MOST DISGUSTING MESS I HAD EVER SEEN. Richard spent an hour, maybe more, sanitizing, scrubbing the potty, the floor, and around the edge of the walls. I told him not to do it as I would get someone. He said, I know you have a hard time with this and I'll take care of it.
HE DID NOT CHARGE FOR THAT HOUR. The service fee for the actual job was nominal even for a person on a budget.
Additionally, he was now off schedule and running late to his next appointment on a Saturday afternoon.
I was asking a million questions, as I ALWAYS do. He offered to look at the basement potty and assess possible issues. No issues according to Richard. He is not looking for ways to get a client's money. He is the most honest, KIND!  and thoughtful person, businessman and plumber. I would call him in a second if I ever have any plumbing issues. Call him. You will not have a regret.

Recently, our twenty year old toilet was overflowing in our master bathroom, several times during the last two weeks. I contacted a local plumbing company whom was busy when we called and committed to return my call after completion of the job he was performing. To date, we have not heard back from him.
Today, our toilet overflowed again, during a 6-8 inch snow storm we contacted Blue Duck Plumbing. The dispatched immediately answered the phone and scheduled a appointment between 1:00 - 3:00 pm today. Philip the master plumber and his apprentice arrived ahead of schedule, provided an acceptable price quote and performed the repairs in a highly professional and efficient manner.
As a retired Construction Services Officer I appreciate contractors that perform their work like Philip. In the future all my plumbing repairs will be performed by Phillip and Blue Duck Plumbing.

I would give Kyle and Devoted Plumbing a better than 5 star review if I could! He is amazing.  My dad has ALS and needed a new ADA toilet installed.  I worked on it for hours only to realize late at night that the phalange was cracked.  I called Kyle, he was onsite within 15 minutes, had the toilet set and leak proof in 20 minutes.  He was a Godsend to my parents!  Please give him all the business you can, you will not be disappointed!

Great service!! Would highly recommend for plumbing issues. Our hot water heater went out and KC Plumber Pro was very excellent!! Give 'em a call!

Craig is very personable and seems to care about my problems.  The water company had turned off my water when they put a new meter in my basement.  They did not turn it back on because they said there was a leaking pipe that needs to be repaired first. Craig came out in a timely manner, had a look and determined that that needed a new pipe to the meter and a new shut off valve. He doesn't do that kind of work. But he took time to explain it all to me and called Old Republic and explained to them what needed to be done so so they would send the right craftsman.

Wow! Great service, great results, and fair upfront pricing. They're a local company too so you're supporting folks in your community.

Great service at a reasonable price! Brian was very polite, knowledgeable, and helpful. We would definitely recommend this company to our friends.

We couldn't keep the second floor of our 1970s two story home cool in the summer or warm in the winter. Rodina Company came out, analyzed our current system and installed a second system for the upstairs level of the house. They were consistently prompt, courteous and knowledgeable. They had to do a lot of problem solving because of our attic space and roof line but we ended up with a heating and cooling system that works very well for our home. Pricing was fair and the crew was always respectful and cautious while working in our home and they did an excellent job cleaning up when they were done. We would absolutely recommend them to others and will definitely use them for future heating, cooling, electrical and plumbing needs.

Jamison Plumbing was a life saver for us today. He didn't leave until the job was done and done right. We highly recommend him!!!

Excellent job!!! Very polite and helpful!  They capped off an old gas dryer and installed my electric one.  I will advise them to to others!

Jason Conard has done three different jobs for me--all were excellent.  Today, I called him at 8 am with a faucet problem.  He returned my call promptly and was at my house within two hours.  He replaced a faucet cartridge quickly and cleaned up after himself.  He is very knowledgeable and conversant.  On a prior job, I supposed I would have to replace the original (1937) faucets in my my tub/shower; instead, he took them home and rebuilt them.  Years later, they work great.  I highly recommend him.

I do water damage restoration and always recommend PW to any of my customers that need a plumber!

We had a sump pump put in to drain water coming into our garage. While Crosby workers were prompt and pleasant, they did not install the correct pump. It immediately broke, and we had to buy a brand new pump out of pocket. Crosby refused to take responsibility for their mistake and would not work with us with regards to a new pump. We got one quote for the job but ended up paying more after we'd already shelled out almost $3,500.

Great deal on the coverage package. Super friendly techs that arrive within the window. Definitely recommend.

Don't use, they are price gouging customer. I would be happy to show you 2 estimates they gave me.

My job was simple: I needed two new toilets installed in my home. While one local plumbing company quoted me a price of almost $300 each(!), John gave me a good rate, and didn't even charge to drive to my home. (He was the only plumber I contacted who didn't have such a fee.)

The day before his visit, I noticed one of my bathroom faucets was leaking, so once he arrived, I asked if he could take care of that, too. No problem.

When John was under the sink, he noticed the drain pipe into the wall wasn't installed as well as it should have been, so he fixed that, as well.

And he did it all for a VERY fair price.

Looks like I have a new plumber.

I would NEVER recommend or use this company again, after my recent experiences with them.

They failed to return to unclog a shower drain, despite promising to do so and just decided to just not show up, instead of at least having the common courtesy to call and cancel in advance.

They also apparently incorrectly ran a shower line from my faucet by entering through the tile and left a huge mess.

I'm out $525 and likely significant more, trying to repair any damage they apparently caused and get the job finished.

I would spend my time and money elsewhere, with a truly professionally run organization.

And They Show Up!

The Post COVID-19 economy has become a challenge to deal with. The service industry has been hit with the combined forces of supply chain shortages, labor shortages, inflation, and the fear of new variants on the horizon. Combined, these challenges have resulted in a general decline in customer service and higher consumer prices across the industry. Not a very good environment for business or consumers.

Noticing a slow leak at the base of our guest bathroom toilet, I took a chance on my historic experience with Ben Franklin Plumbing and gave them a call. Having family coming in just a couple days, increased its repair priority dramatically! Having them answer on the third ring at 4:30 pm was comforting to say the least. Explaining my predicament and assuring them that it was only a slight emergency, they offered a next day 1:00 pm show up appointment, which I accepted as acceptable. Before noon the next day I got a call asking if it would be all right if they showed up within the hour! Yep, please, was my answer. 30 minutes later the doorbell rang.

Telling the technician that I thought it might be a failure of the wax ring at the toilets base, he said, Let me check - it might be something easier. Trusting his experienced opinion I said, Go for it! In about an hour he and his assistant isolated the true problem (failing seals at the base of the tank - a less labor intensive repair) and completed the work, including cleanup.

The final cost (including just over two combined man-hours), travel time for the 20 minute drive for the service truck, a two year warranty, and parts came to just over $400 including tax!  A very reasonable charge considering the combined efforts and the fact that we were on the verge of a significant Holiday weekend.  Considering that a less experienced technician might have gone with my initial guess at the problem and still not fixed it, I am more than satisfied.

Prompt service, friendly and knowledgeable attitude, professional work, and a reasonable cost considering the economics involved, Ben Franklin continues to be my go-to plumber! Thinking of other service providers I have dealt with over the past couple of year, the fact that they showed up prepared to fix my problem made this a win win.