Emergency! Someone in my house is a potty clogger. This subject is not one that I am willing to describe in too much detail; however, it's not a toilet paper issue. Today, I can laugh as it is humorous. This a a child clogging the potty. It was such a mess, again, details are tough. The potty did not have a shut-off valve and had OVERFLOWED TO A QUARTER INCH OF SEWAGE. Down the hall as well, ruining a valuable hall rug and shower curtain.
I had used Richard Aaability Discount Plumbing for another unrelated project last summer (2013) and I was pleased with the results. He was honest, and informative. Completed a few projects without charging and the final bill was a relief for a single parent.
Back to the potty. As I began to have a melt-down, as I do not deal well with these type of issues, I called Richard. He came out immediately, rearranging his schedule, as he knew that I was in panic. Of course he does quality work and will explain honestly the issue and prevention strategies. It was his actions following that no person would believe.
Richard literally cleaned by bathroom (not the tub and sink of course). I had done all I could and was calling a maid service. THIS WAS THE MOST DISGUSTING MESS I HAD EVER SEEN. Richard spent an hour, maybe more, sanitizing, scrubbing the potty, the floor, and around the edge of the walls. I told him not to do it as I would get someone. He said, I know you have a hard time with this and I'll take care of it.
HE DID NOT CHARGE FOR THAT HOUR. The service fee for the actual job was nominal even for a person on a budget.
Additionally, he was now off schedule and running late to his next appointment on a Saturday afternoon.
I was asking a million questions, as I ALWAYS do. He offered to look at the basement potty and assess possible issues. No issues according to Richard. He is not looking for ways to get a client's money. He is the most honest, KIND! and thoughtful person, businessman and plumber. I would call him in a second if I ever have any plumbing issues. Call him. You will not have a regret.