Craig is very personable and seems to care about my problems. The water company had turned off my water when they put a new meter in my basement. They did not turn it back on because they said there was a leaking pipe that needs to be repaired first. Craig came out in a timely manner, had a look and determined that that needed a new pipe to the meter and a new shut off valve. He doesn't do that kind of work. But he took time to explain it all to me and called Old Republic and explained to them what needed to be done so so they would send the right craftsman.
