Best Businesses in Missouri

Rick is an amazing vendor. HomeRiver Group uses his services on a regular basis and we are never disappointed. He is the epitome of service and integrity. Always charging fair prices and putting the customer first. He has gotten us out of many tight spots with ease. Definitely a plumber in a league of his own.

Matt was right on time for both the bid and the project. We had a sink that needed a garbage disposal and leak repair.  He was very fast, friendly and the sink looks and works great.  This is why you choose a family business over the big companies. I would recommend Winscott Works to anyone who asked.

Stanley was beyond helpful and did a great job with my bathroom project. He always responded in a quick timeframe and was very friendly and insightful. Would recommend him for any of your plumbing needs.

I've used several plumbing companies in the 21 years as a homeowner in Lees Summit.  All have been good.  However, I recently have used Alliance Plumbing for several plumbing jobs and have found Glenn and his company the best, most up-front and honest, and cost-effective plumbers thus far.  They are always on time, always the best price, clean up thoroughly when done, know what they're doing, stand behind their work, and are responsive to inquiries.   I highly recommend Glenn and Alliance Plumbing.

So there I was, Saturday night and my water heater was leaking.

It was bad enough that I had to start putting cups down to catch the water.

Maybe I should tighten the pipe I thought.

As I tighten my pike brakes and boom! water everywhere!

I run to turn off the water to the house and then frantically start calling every plumber on the internet.

Everyone was booked or would not answer the phone. It was one thing to not have hot water, but now we had no water.

My wife found the PipeDoctor on yelp and they answered right away, they made it over in a hour and he worked late to make sure the job was done.

I wish I could give 10 stars!

I have used Randy for several years when those pesky plumbing problems arise. He has re routed water lines, replace a water heater, fixed a leaky line in my basement ceiling, and always provides personal attentive service.  Recently I purchased a new washing machine, and could not get the water lines broken free because of water scale buildup and rusty tips on the lines.  
Being afraid to torque the water line too severely, I called Randy again.  He arrived the next day and made quick work of the job I was afraid to tackle.  Prices are always reasonable.....unlike some of the other plumbers my friends have used... so call with confidence that you can get a good bid for your needs.

You may have to leave a voice mail, because he is a small operation, but he has always returned calls quickly.

Ron came by and set a new vanity and toilet for me.  On time and great work.  Very good on communication and reasonable prices for a professional.

The crew were incredibly efficient and responsive!  We were directed to them by Schloegel Remodeling, as our hot water heater was out of commission for the third time in 6 weeks despite three visits from another two companies. We had a new heater installed within 48 hours, coordinated with an electrician for related work

Heartland Plumbing has a customer for life.  There staff is very professional, fees are reasonable, and are very easy to work with.  Courtney did an excellent job in disassembling and reinstalling a kitchen sink for me.  Definitely recommend working with Heartland for any plumbing needs.

These guys are very professional and get the job done right. I had a water heater leaking gallons of water late at night and their on call technician, Mike, calmed me down and walked me through what to do to make things safe for the night. Next day the installer Jim came out and was very knowledgeable and very professional. In less than 2 hours he had the old one out and the new one in. Thank you Mission Plumbing Heating and Cooling. I will continue to call on you when needed and would recommend you to anyone who asked.

Needed a water heater replaced when my old one sprung a leak...LJ was able to come out several hours after I first called requesting an estimate (which was about $500 less than competitors).  Service was tremendous and extremely professional.  Will definitely use them for any other services in the future!

Some of the worst customer service I've ever received.  I was a loyal KB Complete customer (Annual Maintenance Package, New Water Heater, Replacement parts for AC/Furnace, etc.) up until this week.

If you don't want to read all of the details below, here is a quick summary.  KB Complete showed no enthusiasm or motivation to help us replace our AC system in a timely manner, leaving me and my family with no A/C on 95 degree days for 7 days straight (would have been 9 days or more if I didn't engage another contractor).  I left multiple voicemails with supervisors and sales managers to no avail.  I highly recommend you avoid doing business with this operation.

Our A/C unit was old and we knew it was just a matter of time before it kicked the bucket.  That day came on Friday, 6/29.  We called KB Complete to come out and fix the unit on Saturday.  They quickly arrived that afternoon and advised us that the unit had a small issue (Capacitor), which would cost about $200 to fix and the unit should be up and running.  I had asked the question if it made sense to do this as a band-aid until we could fix the unit and the answer was yes.  About 20 minutes later, the technician came back and said that the relay needed to be replaced, which would be an additional $300.  It was also advised that we should renew our maintenance program ($189 Annually) to receive some discounts on the parts.  So, sitting at $700 and we'll have a working A/C - the technician said we should be good to go and this would hold over until we're ready to replace the unit.

Fast forward 3 days, and my wife and I come home to a house with an internal temperature of 85 degrees.  I check the system and sure enough it's frozen solid, producing no cold air whatsoever.  After jumping on the phone with a very nice customer service representative at KB Complete around 5:00 that evening, I was told that a supervisor would be in touch very shortly.  I was optimistic.  The next day around Noon, I call back as I hadn't heard anything and ask for a supervisor.  I leave another voicemail.  I finally get a call the next day around 4:30 PM - keep in mind this has now been 48 hours since the unit has broken.  I was told at that point that they were likely willing to help me out and take that $500 out of the purchase price of a new unit and could probably get it done within the next few days.  I was then told that I should be hearing from the Sales Manager shortly.  Now being 3 days of no A/C, I call KB again... leaving a VM with the Sales Manager and finally receive a call around 1:00 in the afternoon on Friday.  I was told that he would be sending a quote to my email with details of the cost of the new unit.  No email.  I call back on Monday morning (5 days of no AC now - average temperature of 95 degrees on those days) and get a call back saying that they sent the quote and it must not have gone through and also the earliest they could install the system would be Thursday (9 days after the original outage).  So, they re-sent to a different email and I received the quote immediately.  The quote I received was handwritten with no information or details on the pricing, warranties, taxes, rebates, etc.  I send an email back within 15 minutes with about 8 questions.  

At this point, I engage a competitor which I should have done a week ago, but, because I'm a loyal customer and was hoping to reap some of the $700 in costs back from KB, I had hesitated.

It's now Tuesday afternoon (7 Days in) and just now received an update from them on my questions about the quote and apologizing for the delay.  Worth noting... they have agreed to refund the maintenance package charge of $189.

Chris Gonzales is nothing but a con man. Do not  contact this person. He screwed our job up and ripped us off. We've had to hire someone to repair his work and are reporting to state.