Best Businesses in Indiana

We used Dutton plumbing to sweep our chimney and they were fantastic! Quick scheduling, very responsive, and friendly! They are knowledgeable and efficient! We will be using them for all of our future plumbing needs! Highly recommend!

They replaced our well pump and it appears they did not flush the line afterwards as our water was dirty with mud and sediment. Our whole-home filter was clogged with mud and they eventually bypassed it to feed our lines with dirty water. I'm not a plumber, but I do believe a thorough flush would have prevented this. Was told the sediment may even damage our appliances by one of his people. Their employees also trampled mud throughout our utility room and left our carpet wet without even an apology. Also, after noticing some work had been done that was not completed prior, we realized their employees had entered our home without our knowledge and without knocking. When my husband spoke with Rick over the phone on the matter, he states he didn't know. Would never call this company again.

Troy is awesome reliable and very knowledgeable. I will call him everytime I need a plumber

Andrews was the best by far when I had to replace the furnace in my modular house three years ago. One company didn't think there was a high efficiency furnace for the house. Another one wanted a crazy amount more for their furnace. I am very pleased with the 95% efficient  furnace I purchased from them. They were just out to service it today, the first time since I purchased it. I am also very pleased with the efficient and quality service received in repairing two furnaces at my local church last year. I highly recommend Andrews for their quality work and good pricing.

Excellent customer service.  Right on time and communicates well with customers.   My first time using them and I will certainly use them next time.   Took time to explain things about my septic that I did not know

Grandson accidentally broke off faucet handle in the bathtub. Water shot everywhere. Turned off water to the house. Called a plumber who promised to come next day, for 2 more days, then ghosted me.
Then called Dan the Plumber. Arrived within 30 minutes. Got the necessary parts and fixed the problem. Very reasonable rates. Thoroughly pleased!

My mother had one of your technicians out Monday morning. He ran a snake and investigated what he could get to. He discovered the problem and explained the
Situation very clearly.He then went on to tell her that he was to big to fit and they did not have anyone that would. When she asked what she owed him. He said nothing. We were both surprised..and grateful, she is a senior and on a fixed income. I truly appreciate that! You now have a new customer and Robys will be our go to plumbers. :)

Had back.up bad , system was 'snaked' snake got stuck couldn't get loose , husband assisted with own tools to unstuck, husband also removed toilet himself,company promised to call next day to come with system camera, never called back , never showed up, 6 weeks later same problem, called Roto Rooter service  , said new problem was not within 30 days of service. So no refund, new app would cost the same again!! 440.00 to put a damned snake through the system that had to be unstuck by customer!!
Highway robbery, do not call this company.

Our shower and toilets were draining very slow so I had Mr. Rooter come out to snake the sewer system and clear out any tree roots in the sewer line.  The guy was nice, professional and on time.  He was doing ok until the snake cable got stuck and wouldn't go forward or backwards.  Then the cable broke with about a foot sticking out of the hole where the toilet was.  They made arrangements to come back a few days later to dig up a spot in my front yard where they believed they could get to the end of the cable.  Since they were doing this at their own expense, I would have given them five stars for going above and beyond.  They dug up a good sized hole in my front yard but missed the end of the cable by about five feet.  They replaced about six feet of clay sewer pipe but were not able to hook on to the cable and drag it out. Instead of digging a little farther to get to the cable, they decided to just close up the hole and try to pull the cable out from the inside.
They came back a few days later and were not able to pull the cable out.  They said they'd come back and dig again, for $3,700.  I reminded them it was their cable that broke off and was stuck in my sewer and it was their responsibility to get it out.  They refused unless I paid.  Overall, I paid the original $450 to have the pipes snaked, but ended up with a cable stuck in my pipes and the water flowing worse then it was before they came out.  One star because they didn't finish the job I paid them for and because they abandoned me after their cable was stuck in my sewer line.
I had another company come out and dig up the section they didn't do.  The cable was right there and they pulled it out with no problem.  It's all good now.  I wanted to take the rusty, crap-encrusted cable and drop it off in their parking lot, but my wife wouldn't let me.

Had Mansfield Plumbing take a look at plumbing issues at my rental property. Initially told them there were two issues.
Received a phone call after they had went to the property, they only checked one issue and never checked the second.
I was using a home warranty company and I made this clear during my initial conversation, they said there isn't any issues with that. When I called a second time per the home warranty company they have to speak with the plumbing company directly to get the diagnosis.
Before connecting them to each other I called Mansfield plumbing and spoke with Ashley to let her know this, she sounded irritated right when she picked up the phone and you could tell had zero interest in my business.
She was short, rude and had attitude with every question. I connected her with the home warranty company so she could give the information to them, again she was rude, short and had attitude (she was asked probably 7 simple questions).
I can't comment on the quality of their work because I won't be using them simply because of Ashley's horrible customer service.
On top of that even the home warranty representative commented (after Ashley hung up) that she was being short and didn't seem like she wanted to talk. This was definitely the worst customer service I've experienced since I can remember. I only leave reviews for businesses that do really well or really terrible, my terrible list is very short, but this business has been added to it.
Again to be fair, I have no idea how their quality of work is so I'm not reviewing that, but in regards to customer service my experience with them was very poor.

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