Best Businesses in Indiana

We used Dutton plumbing to sweep our chimney and they were fantastic! Quick scheduling, very responsive, and friendly! They are knowledgeable and efficient! We will be using them for all of our future plumbing needs! Highly recommend!

They replaced our well pump and it appears they did not flush the line afterwards as our water was dirty with mud and sediment. Our whole-home filter was clogged with mud and they eventually bypassed it to feed our lines with dirty water. I'm not a plumber, but I do believe a thorough flush would have prevented this. Was told the sediment may even damage our appliances by one of his people. Their employees also trampled mud throughout our utility room and left our carpet wet without even an apology. Also, after noticing some work had been done that was not completed prior, we realized their employees had entered our home without our knowledge and without knocking. When my husband spoke with Rick over the phone on the matter, he states he didn't know. Would never call this company again.

My disposal wasn't working so I called Troy Tuesday night. He was at my door at 11:00 am on Wednesday. My disposal was fixed in five minutes.
Troy and his son were polite and did an excellent job. I highly recommend!!

Andrews was the best by far when I had to replace the furnace in my modular house three years ago. One company didn't think there was a high efficiency furnace for the house. Another one wanted a crazy amount more for their furnace. I am very pleased with the 95% efficient  furnace I purchased from them. They were just out to service it today, the first time since I purchased it. I am also very pleased with the efficient and quality service received in repairing two furnaces at my local church last year. I highly recommend Andrews for their quality work and good pricing.

Excellent customer service.  Right on time and communicates well with customers.   My first time using them and I will certainly use them next time.   Took time to explain things about my septic that I did not know

Grandson accidentally broke off faucet handle in the bathtub. Water shot everywhere. Turned off water to the house. Called a plumber who promised to come next day, for 2 more days, then ghosted me.
Then called Dan the Plumber. Arrived within 30 minutes. Got the necessary parts and fixed the problem. Very reasonable rates. Thoroughly pleased!

This company lacks integrity.  My wife and I retired to Anderson two years ago and called Roby's for four dripping faucets.  The repairman told us he would charge $760 for all four.  He then said he'd give us a deal and only charge $450 for all four faucets.
My 62 year-old wife went to a hardware store and bought four faucet washers for $1.10 each.  She fixed it herself for a total of $4.40, plus her labor (which she didn't charge me for.)
Roby's takes advantage of homeowners, and in this case, the elderly.  We may be old, but we're certainly not stupid.

Had back.up bad , system was 'snaked' snake got stuck couldn't get loose , husband assisted with own tools to unstuck, husband also removed toilet himself,company promised to call next day to come with system camera, never called back , never showed up, 6 weeks later same problem, called Roto Rooter service  , said new problem was not within 30 days of service. So no refund, new app would cost the same again!! 440.00 to put a damned snake through the system that had to be unstuck by customer!!
Highway robbery, do not call this company.

We manage 50 rental properties and have been in business about 28 years.  During July this year (2017) we had 3 of rain in one day.  A basement at a house had about 5 of water in it from the storm sewers backing up the drains.  I called Mr. Rooter and explained the whole scenario and that the cleanout was in the basement and we needed it cleaned out.   Their technician showed up at the house the next day and said I can't go in the basement because it has water in it.  He then stated that he can't service us in any way until the water is out of the basement.  I called back the receptionist (and they say they record all conversations) and we agreed that there would be no charge for them coming out......but to call them back when we have the water out of the basement and they can help us then (Hello?   Does anyone see the irony in this?).  I called another plumber that wasn't afraid of getting his shoes wet and he cleared the lines no problem.   I never heard from Mr. Rooter since then (July 12th, 2017).    Then, on August 15th, 2017, out of the nowhere......they charged my credit card for $59.00.    I have called them twice about this, each time them telling me the almighty person would be calling me back to correct this......no calls.   I have since called my credit card company to tell them not to pay this corrupt business.

Had Mansfield Plumbing take a look at plumbing issues at my rental property. Initially told them there were two issues.
Received a phone call after they had went to the property, they only checked one issue and never checked the second.
I was using a home warranty company and I made this clear during my initial conversation, they said there isn't any issues with that. When I called a second time per the home warranty company they have to speak with the plumbing company directly to get the diagnosis.
Before connecting them to each other I called Mansfield plumbing and spoke with Ashley to let her know this, she sounded irritated right when she picked up the phone and you could tell had zero interest in my business.
She was short, rude and had attitude with every question. I connected her with the home warranty company so she could give the information to them, again she was rude, short and had attitude (she was asked probably 7 simple questions).
I can't comment on the quality of their work because I won't be using them simply because of Ashley's horrible customer service.
On top of that even the home warranty representative commented (after Ashley hung up) that she was being short and didn't seem like she wanted to talk. This was definitely the worst customer service I've experienced since I can remember. I only leave reviews for businesses that do really well or really terrible, my terrible list is very short, but this business has been added to it.
Again to be fair, I have no idea how their quality of work is so I'm not reviewing that, but in regards to customer service my experience with them was very poor.