Best Plumbing Services in Indianapolis, IN

We used Dutton plumbing to sweep our chimney and they were fantastic! Quick scheduling, very responsive, and friendly! They are knowledgeable and efficient! We will be using them for all of our future plumbing needs! Highly recommend!

Excellent customer service. Went above and beyond. We ordered a hot tub cover and it fit perfectly. Highly recommend for any pool or hot tub needs. Thank you.

Troy is awesome reliable and very knowledgeable. I will call him everytime I need a plumber

Andrews was the best by far when I had to replace the furnace in my modular house three years ago. One company didn't think there was a high efficiency furnace for the house. Another one wanted a crazy amount more for their furnace. I am very pleased with the 95% efficient  furnace I purchased from them. They were just out to service it today, the first time since I purchased it. I am also very pleased with the efficient and quality service received in repairing two furnaces at my local church last year. I highly recommend Andrews for their quality work and good pricing.

Excellent customer service from Michelle over the phone and Nick was very professional when he came to the house.  I needed to have my septic pumped and ended up with another issue Nick discovered.  Nick went above and beyond to explain my options and offer advice for care on my system.  I feel confident we made the right call and will use again.

Grandson accidentally broke off faucet handle in the bathtub. Water shot everywhere. Turned off water to the house. Called a plumber who promised to come next day, for 2 more days, then ghosted me.
Then called Dan the Plumber. Arrived within 30 minutes. Got the necessary parts and fixed the problem. Very reasonable rates. Thoroughly pleased!

I needed to replace my aging water heater, and someone recommended Roby's for the job. The service man showed up promptly - he sent a text to let me know he was on his way - gave me a reasonable estimate, and replaced my water heater in less than two hours.

Pros: Alacritous response time; expeditious and unobtrusive service. Cons: Exorbitant costs.

We manage 50 rental properties and have been in business about 28 years.  During July this year (2017) we had 3 of rain in one day.  A basement at a house had about 5 of water in it from the storm sewers backing up the drains.  I called Mr. Rooter and explained the whole scenario and that the cleanout was in the basement and we needed it cleaned out.   Their technician showed up at the house the next day and said I can't go in the basement because it has water in it.  He then stated that he can't service us in any way until the water is out of the basement.  I called back the receptionist (and they say they record all conversations) and we agreed that there would be no charge for them coming out......but to call them back when we have the water out of the basement and they can help us then (Hello?   Does anyone see the irony in this?).  I called another plumber that wasn't afraid of getting his shoes wet and he cleared the lines no problem.   I never heard from Mr. Rooter since then (July 12th, 2017).    Then, on August 15th, 2017, out of the nowhere......they charged my credit card for $59.00.    I have called them twice about this, each time them telling me the almighty person would be calling me back to correct this......no calls.   I have since called my credit card company to tell them not to pay this corrupt business.

New addition to my previous review. Owner called and said because I left a bad review they are not willing to even attempt to make a recovery or even look at my project. Basically said they're too busy and don't feel like they can win me back and I'd say that's accurate when you're not even willing to try. They told me time and again they are a mom & pop shop which o typically love and appreciate but also see why places like this go under when they aren't even WILLING to make an effort. Very disappointed in the lack of customer service with this company. Would not recommend solely based on their lack of care for the end user.

One thing in business is we all make mistakes and upset customers but it's how you bounce back and fix it or make it right that sets you apart from the competition. They didn't even want to join the race. Simply bowed out.

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