Best Plumbing Services in Indianapolis, IN

We used Dutton plumbing to sweep our chimney and they were fantastic! Quick scheduling, very responsive, and friendly! They are knowledgeable and efficient! We will be using them for all of our future plumbing needs! Highly recommend!

Water heater went out the Friday before 4th of July.  He came and tried to fix it, but couldn't. He came back the following Monday to put a new water heater in.  Have a 6 year warranty and hot water again. A bit pricey, but he is always nice and explains stuff.

Troy is awesome reliable and very knowledgeable. I will call him everytime I need a plumber

Andrews was the best by far when I had to replace the furnace in my modular house three years ago. One company didn't think there was a high efficiency furnace for the house. Another one wanted a crazy amount more for their furnace. I am very pleased with the 95% efficient  furnace I purchased from them. They were just out to service it today, the first time since I purchased it. I am also very pleased with the efficient and quality service received in repairing two furnaces at my local church last year. I highly recommend Andrews for their quality work and good pricing.

Excellent customer service from Michelle over the phone and Nick was very professional when he came to the house.  I needed to have my septic pumped and ended up with another issue Nick discovered.  Nick went above and beyond to explain my options and offer advice for care on my system.  I feel confident we made the right call and will use again.

Grandson accidentally broke off faucet handle in the bathtub. Water shot everywhere. Turned off water to the house. Called a plumber who promised to come next day, for 2 more days, then ghosted me.
Then called Dan the Plumber. Arrived within 30 minutes. Got the necessary parts and fixed the problem. Very reasonable rates. Thoroughly pleased!

Our water heater broke and, while we were without hot water for three days, Roby's did come as soon as they could on Monday and fixed the problem in the quickest way possible. Everything was covered under warranty and went fairly smoothly.

Had back.up bad , system was 'snaked' snake got stuck couldn't get loose , husband assisted with own tools to unstuck, husband also removed toilet himself,company promised to call next day to come with system camera, never called back , never showed up, 6 weeks later same problem, called Roto Rooter service  , said new problem was not within 30 days of service. So no refund, new app would cost the same again!! 440.00 to put a damned snake through the system that had to be unstuck by customer!!
Highway robbery, do not call this company.

What a Joke - Called with an emergency plumbing situation.  They informed me that someone would be out within an hour.  90 minutes later we receive a call stating that someone would be out within an hour.  The customer care person did not give an explanation why they could not get out when the original timeframe was set.  I hop onto their website and see I can live-chat with one of their representatives.  I explain our situation and he is very apologetic.  He asks me for my phone number and e-mail address and that he would be forwarding this onto corporate (whatever that means), and then asked if he could help me with anything else.  I responded: you did not help me in the first place other than to pass me onto the next guy.  They have now caused me to take a half day off from work and possibly more depending on their schedule  I would not recommend them because nobody will take responsibility for answering a question.!!!!.

New addition to my previous review. Owner called and said because I left a bad review they are not willing to even attempt to make a recovery or even look at my project. Basically said they're too busy and don't feel like they can win me back and I'd say that's accurate when you're not even willing to try. They told me time and again they are a mom & pop shop which o typically love and appreciate but also see why places like this go under when they aren't even WILLING to make an effort. Very disappointed in the lack of customer service with this company. Would not recommend solely based on their lack of care for the end user.

One thing in business is we all make mistakes and upset customers but it's how you bounce back and fix it or make it right that sets you apart from the competition. They didn't even want to join the race. Simply bowed out.

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