North Valley LockShop

We requested a quote on Monday and were satisfied with their quote. We called to schedule an appointment and they came out the next day.

The technician quickly changed the locks on several doors and made extra keys for us. The keys all worked as they should and the technician was very friendly and informative.

Had the most horrible experience with this business if you can even call it a business. First off the owner and operator of this locksmith shop told us the wrong address over the phone for his storefront location. It's actually wrong on yelp too, if you go to this carefree road location, the building is empty and says 'for rent'. Then we called him for the correct address and he said yes just come on down before 5pm. So we drove down there and got there at 4:45 (it's in Scottsdale) and the shop was CLOSED. So I called him and he said he 'left early because he had an appointment with another client'. Needless to say we drove all over and this man didn't even apologize for the runaround. He was actually quite rude and unhelpful over the phone as well. Not sure if this old man is off his meds or what but he honestly shouldn't be running a business if he doesn't even know his own address.

I called to get a few locks changed. I fully expected it to be a few days before they would get to me. A couple of hours later, I received a callback. They were at my house a couple of hours after that. Not only were they efficient, polite and very reasonable, but they replaced one lock I already had at no additional charge. If you need a locksmith, these are the guys to call!

Fantastic on every count - and we're picky!  If you want it done right and for a great price call Dave. He is the owner and he cares about every job and making sure it's done right. We have used him on several occasions for installing locks and door handles, re-keying, and handling a couple of very difficult jobs that others didn't know how to do. He is truly an expert and has been the best locksmith we've ever used (and we've used many in the valley over the years). He is always on time, extremely conscientious, knows what he's doing, takes the extra time to do it right, is clean and doesn't leave a mess, and always goes the extra mile. We highly recommend him. He's a small business owner so he actually appreciates your business!

I have not dealt with North Valley before. I drove to the shop thinking they were open, but they were closed. I left a brief message. David called back within 3 minutes explaining that he was under the weather (why the shop was closed), asked me what I needed, and proceeded to give me instructions on the likely solution to my problem. He was very pleasant, and helpful.
I returned home, followed his directions, and managed to fix my lock problem.
I am very impressed with David's sense of putting the customer first, without any probable financial return. KUDOS!
North Valley Lockshop will definitely be my go-to place for lock and security issues.
Thanks David

I called Dave in the morning and he was here very quickly to repair my front door lock. He is efficient, reasonably priced, knowledgeable and very friendly. I highly recommend this honest locksmith.