Best Bed Bug Extermination in Phoenix AZ

I called for a quote because I'm not happy with the cheap, standard pest control my complex provides. Just a month after a visit/spray- I have baby roaches lingering & that's no bueno.

At first, this was sounding promising & great! They're supposedly green as the name suggests & even offer weekend appointments. But, then it started to get a bit ridiculous, almost like they were trying to play off my ignorance & inexperience with this type of service (being from Alaska I'm not the most intelligent on desert pest control). By the end of the call I already had my mind made up why not to use this company when others seemed to be able to easily oblige my request without making it into an entirely complicated ordeal.

First, he tried to make me feel like they were doing a huge favor offering a discount because we cannot guarantee since you live in an apartment. Saying the warranty would be void so I would not be eligible for any re-sprays or assistance if I found bugs after the initial service. I understand why, but at the same time it more sounded like a way to keep me paying in the future, like it would be assumed the neighbors have bugs infiltrating my unit.

What floored me & easily made me decline- he told me I would have to move ALL contents from closets, cupboards, cabinets, etc. & place them in the middle of the floor so they could cover every square inch- but also leave enough room for the team to maneuver around. I have a 500sq foot apartment. There is 0 room for me to do that. So he told me I'd have to move all my possessions out of the unit entirely! Not just that, but I'd need to vacate with my cat for a minimum of 4 hours. ...where am I supposed to take myself with a CAT half the day?! Especially in 114 degrees?!?

I don't know what the issue is with this company, but what they requested in hoops to jump through for this service is ridiculous. I'd be better off just moving entirely if the requirements are to literally move almost everything & the residents out for 4 hours just to move all back in again. Being single w/ a physical disability- this is not practical at all. Plus- if this is supposedly green, why should myself & cat need to vacate for 4 hours? Sounds a bit more toxic than not...

I find it misleading when I contacted several other entities for quotes- not a single one of them had these requirements. Sure, they cost but not an entire relocation! He was pushing me into scheduling, but I brought up my concerns & he literally said: call your friends and ask them to help with your items or do it yourself. Then, continued to pressure me to call back & schedule when I got it figured out after I literally told him that isn't practical or worth it.

Not sure I'd trust this company when they seem to be more concerned with coming back to maintain after having all of your belongings moved to the center of your residence- conveniently while you're vacated for 4 hours. I'm glad I went with my intelligence on this one in bypassing & continuing to get quotes elsewhere. There are too many red flags with this one.

Jordan's always professional and kind! Enjoy that we have the same tech bimonthly! Love that the company texts reminders and also is proactive about potential issues (termites).

Excellent service,  quick turnaround,  good price.

We had problems with bed bugs around two years ago and Arizona Heat Pest Services Took care of the problem and gave us a one and a half year warranty. They were very accommodating and professional and solve the problem. We came back from vacation a month ago and I woke up to welts on my arms that were quite similar to the ones I had had when we had bedbugs. Of course, I was really worried that they were back. I also worried that if I called the serviceThat check for free they might just come up with bedbugs weather we had them or not to get the extra business. So I checked ahead of time, In the exact same way they had,to make sure that I couldn't see anything. Then I called Arizona he passed services again to come out and check. Remarkably, Austin Peck was the same person who had helped us two years before and remembered us. I was surprised that he had such a good memory and knew exactly where he had solved the problem in the past and what to look for. Fortunately, after he checked, he said we did not have bedbugs and it turned out that I had poison oak from our hiking on our vacation. Because I am now convinced of their honesty and trustworthiness and their ability to get the job done, I recommend this company and specifically, Austin Peck.

My wife had been telling me for months she thought we had a rat problem in our back yard. One of our dogs was sure something was living in our back yard, but my 1st thought was a lizard. When we had our queen palm trimmed in the back yard we found a rat carcass and I realized she was right. Not long after, one of our dogs got sick and I knew we needed to do something.

I came to Yelp to find a company with expertise in rodent extermination. West Coast Pest Control had great reviews so I reached out. I saw it was a small family owned and operated business which is always my top priority. Wes got me and quote and on the schedule within a couple days.

George showed up on a Saturday morning and evaluated our situation. He could not have been a more knowledgeable and kind technician. He setup 3 bait stations and explained the process in detail. Although we have not solved our problem yet the bait stations are currently set and we are simply waiting for them to rid us of our rodent issue. We have a follow up appointment scheduled in a month but I fully expect to find our disease filled unwelcome rodent guests prior to that.

George setup 3 bait stations in areas he suggested for optimal results. We have dogs so he took the time to show me how they operated to ensure no harm was done to them. We have had several different types of technicians here for multiple things over the last 7+ years. None have topped George's customer service. We felt very comfortable with him here and he is incredibly kind and professional. Thanks West Coast Pest Control and specifically George. The price was very fair and service was well above our expectations. We have already notified our neighbors of the rodent issue and provided contact information in the event they would also like to use West Coast Pest Control like we did.

Thank you for running a high quality family business with focus on customer service.

Alex was and his team are absolutely amazing. My wife and I moved to the area 2 months ago from out of the state. Coming from a high-rise, my wife was alarmed when she met her first cockroach. I figured it was normal to find these critters inside every once in a while, but 5 or so a week seemed excessive. We reached out to several companies who had just wanted us to start with a basic spray. Alex was different. He came out for a FREE inspection of the area. He was able to not only find an open sewer drain in the house, which operated as a front door for the roaches into our house, he was able to identify a potential water leak near this open drain. He explained to us why this was a problem, and how this is what is attracting the roaches. Unlike other companies that just wanted to spray the perimeter of the house, he worked inside out. Alex sealed the open sewer, and because of his water leak identification, we were able to eliminate what attracted the roaches to us in the first place. Had we just treated our perimeter, this would have done nothing to fix our problem.....and of course we had Alex do our perimeter as well. Haven't seen a bug, of any kind, at all since his treatment. Go with Copper State Pest Mangement.

Good communication on schedule.
Prompt and on time arrival.
Thanks Diego for your advice regarding the rainy weather and to keep a lookout for new signs.

Moved to az 18 months ago from Chicago so we were not aware of all the pest concerns. Ray has put our fears at ease and taking care of every concern we had.   Ray goes above & beyond & shares his knowledge with us at every visit.

We used to use a major competitor and had seemingly a couple lively scorpions or more every month minus the winter season for years. We finally were fed up and switched to RPC about 2 years ago and have since found 2, which were both already dead. Best move we could've made. Super happy with the service, and our technician, Ricky, is always super friendly and does a fantastic job. Keep up the good work!

I was recommended this company by a friend and they did not disappoint! They were very helpful and knowledgeable. I love working with them and will continue in the future.

I have been using APS and David for my pest control services for about 2 years now.  Just a quick call to David/APS and my pest problems are covered. Ants making their way through the backdoor, no problem!  Holy sh*t...a dead black widow on the back door ramp, no problem! Then a month ago, my step-dad stops by to take care of a few things and tells me I need to have David have a look at something coming down from the ceiling in the carport. Step-dad didn't want to break the bad news to me himself. LOL  So I shoot David a msg and photo and he says it looks like termites!! From what I understand, if you live in Arizona, it is only a matter of time till your house gets termites. UGH!  Anyhow, even though APS does not do termite treatment, David forwarded my information to a guy/small company he trusts. Sure enough, we had effing subterranean termites trying to tunnel their way to the ground via these little tubes, from the ceiling in the carport! SMDH And the termite company he passed my into on to, outstanding service that was backed with a guarantee!  So thank you David! :D

When it comes to customer service and quality workmanship, there is NO beating David and APS!!!

had requested for an inspection last week. Didi showed up, did inspection and told me there are no bed bugs. Was double relief. One, there are no bugs, two, they didn't lie to get the contract, which usually many people in this business do. No complaints.

Phil is amazing!
He takes his time and does a thorough job.
He also gives love to your fur babies!
Ive had him spray for both weeds and bugs.
Hes fairly priced and reliable. 100% recommend!
Thanks Phil!

BEWARE!!! RUN! BE Warned !!,, YOU will have Extra charges on your Card because of course there is always little extra things that just happen to come up and you will not be told about, BUT for sure YOU will be charged hundreds of dollars more.

I am writing this review on behalf of my wife, her business uses their services. Jim Calhoun came by today to check on things and as it turned out, they were in great shape. He took his time explaining insect activity to my wife and her co-worker, giving them a heads up on what to look for in the future as signs of possible infestation. She said he was extremely professional and just an all around pleasant guy, always a smile on his face and very knowledgeable. She highly recommends Burns and if your lucky enough, Jim Calhoun, for any services you might need performed at your home or place of business. Thanks Jim!!!!

If I could leave 0 stars I would. The level of unprofessionalism is absolutely mind boggling. These home inspectors came to do an inspection of my home which was offered for sale. After the inspection my wife came home to our home which had all of our pots and pans out on the counter from being stored in the oven, all of our windows open, in the middle of summer, our AC set to 72 degrees and something that we just found out... left our smoke detector unplugged. I tested all of our smoke and carbon monixide detectors before the inspector to insure they were working. Everything was fine. I never once needed to or would have unplugged them. God forbid our house caught fire our lives could be destroyed. This is not all, there were so many items in our inspection that were listed so I hired a general contractor to come out and give me a quote to repair these so called issues more than half the items on the inspectors report from Trojan home services were all false. You would think a general contractor would want to sell you his services and find some things to repair but the contractor was honest and stated repeatedly that the inspector was wrong about so many things. I would NEVER recommend any one use Trojan for any home inspection services. STAY AWAY! Any sellers reading this review, if your potential buyer hires Trojan stay home for the inspection and watch their every move these guys cannot be trusted.

Never felt the need to leave a review until today. Door to door guy rings my doorbell even though I have a no soliciting sign. I tell him I'm not interested multiple times, he then threatens to tell my land lord I'm refusing pest control. I could have choked this guy I was so angry. I guarantee if ur sales pitch is to threaten people you won't be in business long. Contact me I have the interaction on my ring doorbell... Might just post this pos on social media.

Okay, I have to say that the initial visit was very thorough, they covered all the areas. Applied a good deal of product in all the areas inside and out. Immediately after the application the yard seemed to go crazy, bugs coming out of every crevice imaginable.
Kent our tech and Nathan our rep were both communicative and seemed sincere. They covered all their appointed talking points clearly and things were done as explained.
My only complaint is not with either of the young men but with Green Mango for their lapse in training. When you bill yourself as a premium service and are asking people to spend money, a reasonable amount of money, Dude, Bro, Man, Bud, Buddy, or any other moniker is not the way to speak to a customer, particularly when there is a big age difference. Also, due to perhaps inexperience of the tech, several plants in the yards were damaged as a result of the hose being dragged around (no doubt accustomed to bare dirt yards).

I've used them twice and each time they've been straightforward about pricing and their service. Most importantly, their treatment is effective. Also, I called around to about 4 other companies and Budget Brothers' prices were substantially less. Highly recommended!