Arizona Pest Squad

I have been using Arizona Pest Squads services
for years David Marshall is a hands on owner.
His company only uses the safest and most effective chemicals to treat your home or business. He is thorough and knowledgeable when it comes to any pest control problem he also provides free education on how to them from coming back. Please support our local businesses.

Dave saved the day!
I just moved into a new home in Ahwatukee and I was shocked to find out a I had a horrible fly problem in my backyard. The owner must have had dogs before and never picked up the poop and never took care of the situation. I called multiple pest control companies and they all kinda told me I was crazy and not much you can do for flies.
Well then I found Dave on BBB! He never made me feel crazy and explained in depth what he would be doing.
He took care of the situation quickly and came that same day. He rocks and I haven't seen a fly once!!
Also he loves dogs and even took a photo with my pup!

TAKE 4!!!! REALLY AGAIN!!!! ROFLMAO some people NEVER learn... I swear this man is an evil genius... but everytime he updates his responses to my review.  I update my reviews so... TAKE 4... let's address the newest 5 day old response...

AGAIN NO I have never met this man in person, but my former Personal Assistant did.

AGAIN I do not, nor have I ever, nor will I ever work for a pest control company. ANYWHERE... (Will someone please explain to the world how I could afford 3 homes, 5 cars, and personal assistants on a Bug Company Salary??? CTFU I'd love to upload my IRS Estimated Payment Coupons...  maybe I will with blacked out relevant info to prove my point. BAHAHA)

AGAIN I know you didn't complete service for me... THAT was my intial complaint you showed up hella late and were rude then chose not to do the job. I POSTED PHOTOS of CALLS and TEXTS and EMAILs on the 1st or maybe the 2nd review...

AGAIN I know you are located in TEMPE. I called you to do an inspection job in PHOENIX, but didn't purchase the property, backed out of the purchase after finding several issues with the property... and instead purchased a condo in Scottsdale.

SIR HAVE SEVERAL SEATS... why can't I just be dissatisfied with the interaction and lack of service? Why can't I just be a well paid, successful, mildy snarky, lady who doesn't work for some competitor?

NEWS FLASH- an I am sorry you weren't satitisfied with our interaction. What can we do to change your mind about us? THAT would have gone really far before you wasred my time, called me names, made multiple attempts to belittle me, called my crazy, tried attacking my character and my credibility. Be a man if you F up fess up, and try to fix it... just a token of superior intellect being dropped your way. Take it or leave it. Thanks for the laughs though cuz whew I always have good ones because of you.

DEAR YELPERS- before hiring this company please do yourself a favor read the negative reviews and see there is a common thread. There is a complaint about service and the owner calls the reviewers some form of crazy, delusional,  and then accuses them of working for the competition. Have some laughs grab a cocktail share this link with a friend. Oh this review is Titled TAKE 4!!! This is the four response to his lunacy, but its funny... PROMISE worth the reads

This guy deserves 0 stars!  Needs to be reported to the BBB for sure. Took $1000 from me and NEVER delivered on his promises. His pants are surely on fire!

David, I already have an attorney. It's YOU who should be worried. A dishonest company that doesn't even have me on file shows how inept you are. And how low you stoop to counter my review shows your professionalism. I'm still waiting for the Tempe police. Just one of your fake promises. Feed fake news to someone else and never underestimate my intelligence or determination.

David and the guys at Arizona Pest Squad are polite and efficient. They gave me a great deal for a pest issue that I was experiencing and were flexible with my strict schedule. I haven't had any issue since they were a my home. Thanks for the great work!

Have to say az pest squad is 100% on point dave is such a great guy I would recommend him to any one of my business partners .

Quick response!

Professional equipment and service !

I was searching for a company to resolve my any problem on Saturday night after trying to remedy it my self all week. Fortunately came across Arizona pest squad and messaged them within minutes David [the owner] texted me and said he could be there first thing Sunday morning! Talk about a man eager to get the job done ! Within less than an hour David helped move my furniture and sprayed my home patio and yard for ants ! Very knowledgeable and friendly glad to be doing business with a local company and an owner who doesn't hesitate to get his hands dirty ! Thanks David !
NO ONE OUT PEST THE SQUAD!

I own a condo which I rent in Mesa.  It is on the first floor.  My tenant called to say there was a rat (or droppings) in the oven.  I called Arizona Pest Squad and left a voice message at 7:30 am.  David called me back at 7:45 am (before they opened) and made an appointment for the same day.

He then called my tenant and scheduled with her.  He went to the condo, found out that there was at least one rat but no holes in the wall. He concluded that the rat came in under the front screen door when the main door was left open.  He set several traps in places where the tenants cats would not get them. Both inside and outside.  The next morning, he returned to find that he caught one rat.

David also educated my tenants about the necessity of keeping things clean.  He pulled the stove out and showed them how much debris was between the wall and the stove and on the floor.  He told them that it needed to be cleaned.  Same with the refrigerator and the washer and dryer area.

He has since caught another rat outside the front door.  Each time he does something he emails me and sends me a text.

Great job!  Thanks so much.

Dealt w/David Marshall several times. He's got a lot of BS as to why you should go with them. Every time I tried to set up something the come back was we're having issues w/our voicemail system. Problem was I spoke with him directly. Then it was he was sick and then it was we're a small company. Excuse after excuse, which is why I've decided not to go with a small company. If one person gets sick, nothing gets done. I have AT&T for a phone service and have never had problems with my voicemail.  

One awkward moment! He says when comes to my home to look the property over he was going to bring me a Dutch brothers coffee. But then he arrives and states he drove all over the place looking for one. The smarter thing to have done, was Google locations on your SMARTPHONE to find a Dutch brothers. This guy has s line of lip service, which I'm not buying into. Too small of a business to handle too much coming at him.

Next stop Orkin!

Your right David, you never did do business with me, because you could never get your act together! When ever I left you a msg, it would take you over a week to get back to me and you always used AT&T phone service as an excuse as to why you were getting back to me so late, like a week or so late. You were always using AT&T voicemail problems for your problem. BS! I have AT&T and have never had your problems. Face it you're too small of a company.  One person, but will tell you he is always getting rid of people, so he is always playing catch up! You're so full of BS! After a while a person gets tired of hearing the same ole BS! Never did business with me, yet you seem to know my name. How interesting.... Ummm awkward!  Now who's lying!?

Oh and David if you're a pest control company then act like it! Don't make promises you aren't going to back up. I dealt w/you on two different occasions and it was the same BS, my voicemail was acting up. I'm calling you out!  Either get your phone fixed or switch phone providers, very simple solution to a 5 yr old problem you seem to blame everything on your phone system.  

Don't tell someone you're bringing them coffee, if you never intended to do so in the first place. Sells gimmick. It seems I'm not the only person that listened to your bs either and has heard it all before.

If your pest company start acting like one and quit w/the excuses! Just get the job done as you promised! Talk is cheap....

I cannot say enough about this company. They were fabulous. David came out within a few short days of my call and assessed my entire situation. He listened to my needs and concerns and created a plan of action going forward. He was upfront and honest about all the chemicals he would be putting in the house and how to treat the situation with having an infant that is mobile. I will definitely be utilizing their service again.

Not to mention that the pricing is more than fair. I initially purchased the yelp coupon, and I was expecting a jump in price when I scheduled future services. They are extremely competitive with pricing and they show up when they say they will.

Thanks David!

David Marshall, the President and CEO of Arizona Pest Squad, promptly took the time to write a response to my initial Yelp review. His response perfectly illustrates why I sought out another company for my pest control needs. One of my main concerns with APS was their inability and unwillingness to listen when I called them.

Mr. Marshall's response details his interactions with another client (who he must have me confused with). I can only assume that this confusion is a direct reflection of APS's listening skills.

The details of my actual pest control needs are available in my initial review. However, I can safely say that the response from APS's CEO has only solidified my decision to look elsewhere.

Cheers.

I have been using APS and David for my pest control services for about 2 years now.  Just a quick call to David/APS and my pest problems are covered. Ants making their way through the backdoor, no problem!  Holy sh*t...a dead black widow on the back door ramp, no problem! Then a month ago, my step-dad stops by to take care of a few things and tells me I need to have David have a look at something coming down from the ceiling in the carport. Step-dad didn't want to break the bad news to me himself. LOL  So I shoot David a msg and photo and he says it looks like termites!! From what I understand, if you live in Arizona, it is only a matter of time till your house gets termites. UGH!  Anyhow, even though APS does not do termite treatment, David forwarded my information to a guy/small company he trusts. Sure enough, we had effing subterranean termites trying to tunnel their way to the ground via these little tubes, from the ceiling in the carport! SMDH And the termite company he passed my into on to, outstanding service that was backed with a guarantee!  So thank you David! :D

When it comes to customer service and quality workmanship, there is NO beating David and APS!!!

I have been using Arizona Pest Squad for over a year after I first called them to solve a roof rat problem.  They came on time, very professional, and solved my problem quickly.   I had been doing my own pest control for the last 4 years, and then David made an offer I couldn't refuse :).  I have not seen any pests inside my house for over a year.  Awesome owner and awesome service.  I'll recommend to family and friends!

Absolutely great service, very professional! Definitely using this company again. And the price, outstanding. Thank you AZ Pest!!

I can't believe it's taken me this long to write a review about one of my favorite companies we use. Since opening my newest day spa a little less than a year ago we have been using Arizona Pest Squad. I found them on Yelp originally and I am so grateful I did.

My day spa is a few doors down from some restaurants and unfortunately that means bugs... Bugs and Spa's definitely don't go well together so since hiring Arizona Pest they have kept us bug free! They keep us on the perfect schedule so I don't even have to think about it and the spray they use leaves the shop with no odor and most importantly NOOOOO BUGS!! Arizona Pest Squad not only has a great product they have AMAZING customer service. Everyone I have ever spoken with and met has been so fun and personable. Exceptional service all around.

Arizona Pest Squad has serviced our north Phoenix home on several occasions over the past 7 months. When I had to cancel due to a gate being locked, Arizona Pest Squad went out of their way to reschedule follow up services. Customer service is always fast friendly and knowledgeable. Thanks!

These guys are great! I was worried when I found some tiny bugs hiding in my couch. Thought maybe I had bed bugs setting up camp in my living room. So I decided to call the professionals at AZ Pest Squad and schedule a meeting. David came out, took a look around, and told me there were no bed bugs. Just some small harmless beetles. He really put my mind at ease. In the end, he didn't even charge me for the inspection. Really nice guy. Cares more about providing a quality service than making a profit off customers. A+ business in my opinion.

By far Arizona Pest Squad is the best service I have received! From the start the customer service provided was excellent. Very reasonable fees. You can tell they know what they are taking about. They were able to get rid of my problem in a timely manner. Communication through out the process was great! Very responsive. Thank you!

I called to get an estimate on my home. We played phone tag and finally was able to talk. The guy on the other line was not interested to have my business. He was very rude and short with me and didn't have time to talk to me on the phone. He said he's too busy to answer my questions. Also when I asked how many employees he has and get a general idea about the company, he did not want to share any information to make me feel comfortable as a new client. I looked at the reviews, and since Yelp gives it 5 starts, that's why I called. They might have good service, I would never know. But what I do know is that the customer service is very poor and I didn't feel like they deserve my business.

Dave and company are great! We just bought a house and I didn't want to wait for problems, before contacting an exterminator. He came out right away, and went over everything. I feel much better knowing that I will be getting monthly protection, and I feel confident that they will take care of our property.

I will happily refer them to anyone who asks!

Dave was super responsive and on top of my issue.  We have a  gap between the bottom of our screen door and the landing.  There was a rodent that slipped in one evening and my son just happened to see it crawl under our stove.  I went to Walmart and they had no traps for rats, but I got some sticky traps anyway.  I IM'd Arizona Pest Squad when I woke up at 4:30 a.m. and got a response within an hour.  He scheduled an appointment that same day to come to my home.  He set traps right away.  He came back to check them twice and removed them when the job was over.  Incredibly thankful.

Very underhanded company. Using smear tactics to try to save there failing business. Try a little honesty and and integrity if you want to stay in business.

I found Arizona Pest Squad on yelp after I noticed a large number of Ants in and around my house.  I filled out the online form on the website on a Saturday afternoon around 2:00 PM and figured I would hear from them sometime Monday.  I got a call back in 30 minutes from the owner David and he was at my house within a hour!

That was the better part of 18 months ago and I've been under contract ever since.  Not a bug to be found since I started getting service every month. The service tech always shows up in the first couple of days of the month.  

I referred David to a couple of friends and the ones who have called have had the same outstanding service!

Crap srivce , hé knows only to explain the instruction and never did the service properly , hé was late , gave a wrong price quotation .

These high reviews have to be fake. This company is so unprofessional. Their coordination is so poor. Their exterminator needs training on how to talk to people in general. Had to reschedule three times and eventually just requested a refund and went with another company.

These guys did a great job.  Bees had built a hive on the side of our home.  Rex was right on time and quickly explained that the situation wasn't too bad and had it quickly resolved.  We got a discount offer that they had here on Yelp so the price was the best of all the online quotes I'd seen.  He also explained how the treatment worked to keep bees from returning to that particular spot.    

By the way, Daivd, the owner, took my initial call.  Very nice guy.

I'd recommend these guys.  Good people, good work, fair price.

This company is a scam. Horrible customer service. The owner, David is a fraud and a liar. He will steal from you, your family and home. Do not trust them or give them your business. Very deceitful and immoral.

Dave was great! He took care of my bee problem and it was a problem. I was very pleased with his price and the results. Needless to say I would use / recommend this company for any pest problem. Thank you Dave.

***Updated review***

After receiving a call from David of Arizona Pest Squad, he found the source of the problem from my past review and took care of it. He also went above and beyond on his company's customer service - he came to my apartment, did the job right, and gave me 2 additional services. I appreciate the gesture, and am considering keeping them on as my pest service provider.  Thank you !

I'm not one to ever leave bad reviews unless I am really disappointed, but my frustration with David and Arizona Pest Squad is way over the top this time.  I'm all for supporting small businesses, but after my last service I told my husband no more. We've purchased packages from him, I guess I would say we pre payed for the services. I was a little skeptical at first but couldn't beat the price at the time. The owner, David Marshall, he will act so friendly to your face and promise you the world. After we pre paid for our services, it was like pulling teeth trying to get them to actually come out to do our service, and after many attempts of no shows and trying to reschedule, the very last time David did our service he had no idea I was even home, but he didn't spray ANYTHING. He was there not even 5 minutes and was gone. I have a security system with cameras around my home (due to home being broken into in the past), and it shows him walking around my home with a sprayer, but not spraying any chemical.

 Also I have proof on video how long he was there, but he wrote on my invoice that he was there for 20 minutes, and that he had sprayed over a gallon of chemical and that he took the webs down...which also didn't happen!  

 This guy is not trustworthy at all. We still have pre paid services with the company but I told my husband let's just go else where and let him keep the money and not bother with a refund. This guy is not right in the head!!! He will also try and beg for reviews and that is not okay. Well here's your very well deserved review. Nothing I dislike more than dishonest people, who lie and steal! We will also be going to the BBB, and have contacted 3 on your side, and they've already responded back and set up a time to interview me. I am sorry, but no company should be able to get away with doing this to their paying customers.

Update : In reference to your reply Mr. Marshall, I refuse to give any more info. This was a review that I wrote to warn people of using a dishonest company that will scam . And like I said, we are still owed services but I no longer trust you to be on my property, especially after over hearing one of your phone conversations you had in my driveway a couple months back regarding wishing harm on other people. I would never want someone so vindictive and full of anger on my property with my children and dogs.

I had not used a pest control company before. I called Arizona Pest Control. They gave me a very low price to spray for the palmetto bug infestation I have been dealing with for the last month. Enrique and David were very professional. Thanks to both of you for a job well done. I would recommend Arizona Pest Control if you have a bug problem in your residence.

It was 9am... 3 hours before i was having 2 dozen people over for a pool party. I was at working finished up something when my girlfriend texted me that the walls were buzzing and there was a random swarm of bees in our backyard. I thought to myself... typical girl, sees a be and freaks out. I get home and there are literally 300-500 bees flying into a little crack in my wall in the backyard.

These little bastards are nesting in my walls! i called the pest squad and the owner actually answered the phone. He was very nice and sincere with his promise of we'll have someone out there soon, I just have to call my bee guy OK i thought to myself, he's got a bee guy.

within 1 hour I HAD A BEE GUY AT MY HOUSE JUST COMMITTING MASS GENOCIDE ON THESE LITTLE YELLOW BASTARDS! and just like that he put a finger to his nose and up the chimney he rose. For a very low price and instant service I was bee free in an hour.

Pest squad saved my party! Thanks guys! oh and special shout out to John the Bee guy - he's a funny, very personable fun guy - not your typical creepy bug guy.

David and his team are the best! He sprays our large yard every 3 weeks and we absolutely notice a difference. This week he was in our neighborhood dealing with a bee issue and came by to warn us as he knows we have a tiny baby. Super thoughtful!

Thanks guys!

So I keep finding ticks on my two King Charles & called 7 pest control companies on s Saturday afternoon & leave a VM for each one. Dave is not only the first to call me back but the only one. Shows up first thing Sunday morning 5 minutes before our scheduled appt. called me 30 minutes in advance to make sure we were still on. Guy is an amazing business owner. Truly cares about his clients & gave me what seemed to be an insanely low price for treatment. He will be out a week from now & anytime in the future where I have a pest problem. Told me to call him if I need any advice & then spent 15 minutes with me afterwards just chatting about life. Amazing dude

I came home from a week long vacation to a serious fly problem. Kitchen, trash, sink, and house were left clean so not sure where the issue was occurring. I called Dave, from AZ Pest Squad, and he came to my house, same day, within a couple of hours! Dave was professional and answered all my questions in regards to the product he was using. His products are safe for kids and pets (I have 2 cats). He sprayed outside and inside. Within an hour of him leaving, about 1/2 the flies were already dead. Dave contacts his customers with his cell phone and he is receptive to receiving text messages. He encouraged me to text him if there were any issues, questions, or concerns. That night when I began cooking dinner, a few flies came out of nowhere and started swarming our food. I text Dave to let him know. He came back the next morning and sprayed again, free of charge. The initial payment for current Yelp customers is $75. Great deal for amazing customer service. Dave is adamant on making sure his customers are happy with his product and service. He does not try and swindle you with contracts or monthly services. He will give recommendations on best follow up plan, but does not pressure you to commit to anything.

I am very pleased with AZ Pest Squad, their product, service, and commitment to customer satisfaction. I would recommend Dave and his business to family, friends, and fellow Yelpers reading this review!

This company made my day!! I found two scorpions in my backyard this morning. I called David around 1pm, told him about the scorpions and he had John out to my house within two hours! They gave the outside and inside of my house/yard the complete spray down treatment all for just  $85! I feel safe letting my dog outback again! Thank you AZ Pest Squad!

These guys were awesome!  

Friday night around 6pm we noticed hundreds of little black bugs on our back patio where we let our dog out.  I totally freaked out!  Looked up exterminator on yelp and Arizona Pest Squad came up so I called.

I called Friday night around 6:30, David answered and we made an appointment for Saturday morning.  David and his colleague were really friendly and so good with our dog.  They sprayed and set up a follow-up appointment.  They even charged less than what was quoted on the phone because our patio area wasn't that big.  

These guys will be our go to exterminator!

David was fantastic.  Same day quality, professional and efficient service for our office building.  No pressure to sign a contract (but I did), with very fair and competitive rates.  Would recommend to anyone in need!!!

I had them service last summer based on yelp reviews. Their service is pretty good, but only when they show up on time. .I called 2 weeks ago at their office to schedule pest service during weekend. They were supposed to service it today between 11-1 but no one showed up it is 2:30, I tried calling but no response, or never received a callback either, till date! I am really upset and starting to look for another company. This has happened twice. !!

First and foremost let me say I am very pleased that I decided to go with Arizona pest squads services. I called on a Sunday after reading there already great reviews here on yelp.  Dave awnsered my phone call and was very tentative to our questions making sure he serviced our needs properly.  He came later on in the day on a Sunday when I didn't expect him to, and was extremely professional and courteous to helping us understand his products and services.  He went on to honor a great deal and sprayed our home completely while explaining in detail the service he was providing.  To an added bonus he gave us a complimentary respray to make sure we have a solid hold against any pest.  

*Very professional
* outstanding customer service
* great price
             I highly recommend this company for all your pest control needs!!!

Love these guys. Great with my dogs. Call me beginning of every month to schedule. My bug guy even set me up with a great landscaper that works on my budget! I had a scorpion problem and within a week of these guys coming it was all cleared up. I highly recommend :)

Pest Squad came out to my house very quickly when I first moved in and requested service. They were very professional, thorough, and informative. We learned a lot about the types of pests to look out for and were even told what steps to take to further seal our house from pests. We expressed our interest in bi-monthly service and were given a business card to contact when we wanted them to come out again.

I knew it was too good to be true.

My husband and I have been noticing more bugs (crickets and spiders) in the last week or so which didn't surprise us since it had been nearly two months since our first spray. So, we give Pest Squad a call at their office and no one answers. No big deal. They call me back the same day and say that they will look at their schedule and call me back again. They call me again the next day and tell me there is a change in their service coverage or something along those lines and that they will call me back in 45 min. to discuss it. They never called back after that like they just didn't even want to deal with it and, honestly, I found the whole thing to be very unprofessional and disappointing. I will be moving on to a more dependable company.

I called today, on a sunday, as we had a bat in our house last night.  I did not catch his name, but spoke with the owner.  I told him of our issue and he said they do not do bats.  That could have been that, but instead the man spent time suggesting alternative people/companies that might be able to help.  He even looked up the numbers for me while we were on the phone.  He easily could have ended the conversation sooner, but instead took time out of his Sunday to help me.  His help did lead us on the right direction.   I guarantee if I end up with a pest that they do treat for we will use their services.

Very pleased with our service from David and Arizona Pest Squad. I called about some problems we were having with ants around our sinks; they gave me a quote and alerted me to the Yelp deal, which saved me $50 off my service.

David came out the following morning and was very thorough and informative. I told him that I would rather do only one service than two, as I am on a grad student budget, and he sprayed extra to accommodate my needs. I will definitely call them in the future for pest control!

Just moved into a new house and called Arizona Pest Squad to spray inside an outside our house. We have dogs and cats, but they worked great with us to make sure the pets didn't get exposed to the pesticides. Also, they didn't push us into a contract on the contrary, they said they'd honor the $45 yelp deal whenever we wanted to get our house sprayed. After dealing with their services, we've decided to get our house sprayed monthly! I'd definitely recommend working with APS, they're extremely flexible and work around your schedule and do a great job.

They are life savers.... except for when it comes to rats that is ;) When I heard rats in the walls of my house (and of course it was a weekend) I called every pest company in Phoenix. Dave was the only one that was able to come out within the day. I have been with the company since and cannot say enough good things about their communication, competitive pricing, and expertise. He is truly passionate about this business and the success that comes from it is proof. Thank you!

Don't pay in full until the job is finished! We paid up front (including $90 to cover some eave holes, which David claims below were free), and David never completed the job. I tried for five weeks to get him to cover one open eve - it was the reason we had called Arizona Pest Squad in the first place. He covered all of the other open eaves but suggested that we wait on one (the one he'd have to get on the roof to reach) until we were sure there was no more bird activity. I contacted David once we no longer saw birds and asked him to cover that final hole since that was the one we initially hired him for. SIX TIMES David was scheduled to come out and SIX TIMES he didn't show up and didn't call or text to let us know. I followed up with him six times over five weeks to reschedule until I finally gave up and told him we'd do it ourselves. I received no response or apology. He had gotten his money, so clearly we weren't a priority. LESSON LEARNED: Don't pay until the job is done!

Dave is the man! I have been a client for over a year and would not go anywhere else.  He is professional, precise, meticulous, thorough and goes above and beyond. I even had him start spraying my office building. He is always honest with what needs to be done. I recommend his service to anyone I know!

Pest squad came at it again with the win! We has seen three scorpions at our house in one week and decided we needed to call pest squad again! The first time pest squad came he did a great job and we seen no bugs for a whole year! David came out himself again today on a Sunday to service us and gave us a nice upgrade for being repeat customers! Great service as always Pest Squad is the place to call to get exterminated!

There are very few times that I ever panic and feel like I need something to be addressed immediately.  However, yesterday (Sunday) was one of those days. While friends were visiting from out of town, we heard a noise in the walls and up inside the ceiling/attic. The culprit: Rats.

I sat and called 20 different larger companies serving the Valley including Truly Nolen and Terminix.  No one was answering their phones and those who did answer were trying to set appointments for Monday or Tuesday afternoon.  Some people who answered just kept saying lady, it's Sunday! I knew it was Sunday...

I almost gave up and turned to Yelp to try and find a local company that was open now according to the Yelp search feature. The owner, David, answered and let me know that he would be over in 20 minutes. I was worried that because this was a Sunday call he was going to charge some outrageous emergency call fee or something. But he didn't. Everything was on the up-and-up from the get go.  

Most repair or service companies provide a time estimate and show up 30 minutes to an hour after they say.  He knocked on my door 20 minutes after I hung up the phone--that was point 1.  He came in and examined the inside, did a full external inspection of my house and then crawled up into the attic.  He informed me that we were going to need to put up some traps (that he provides) and also seal off areas of the house on the outside that were openings for any sort of critters to get in.
 
David went to great lengths to show me exactly what was going in the traps, the labeling system he used, how to read the labels and where he was placing the traps.  We also have a dog so we wanted to make sure that he wouldn't be able to get into any of the poisonous traps. David showed me exactly how the traps were set-up and reassured me that our pup wouldn't be able to break in to them.

AZ Pest Squad is scheduled to come out at least 2 more times to check the traps and seal up our home. The price he gave us was extremely reasonable for all the work he was doing. I expected to pay close to $500 for all the work they were doing. Man was I over estimating!!  

I've never had a home service company go into so much detail with me about what they are doing. And it was all so that I could be a well informed home owner.

Thank you to David of AZ Pest Squad for coming out at 1:00 pm on a Sunday and taking such good care of our home.

I do not normally write reviews, but I feel it's my duty to share with the world the wonderful services of Arizona Pest Squad!

Our home was invaded by several types of unwelcome guests. We had been using a different service for years with no significant results. Then, I found David. HALLELUJAH!

David not only treated our pests, he put together plans that eliminated our pests. Yes, you do not have to live with these creepy crawlies - just call David! His passion for his work, his extreme knowledge of his craft and his AMAZING customer service make him the best in the biz. I would give 6 stars if I could. Thank you Arizona Pest Squad for making life easier. David is a superhero around this house :)

We recently moved to the area and my worst fear was scorpions. Unfortunately we have them! We continued to use the bug service the previous owners used and had horrible results. So we switched to APS. David is wonderful and is actually concerned about my scorpion problem, unlike the previous service. He is honest, thorough, and informative. Since we started APS we haven't seen a scorpion in months!  I know I can call him at any time and he will do whatever is needed to help! Great guy.. Great business. Highly recommend!

great new company to deal with. very nice people. Came to the house at the time they said they would. Nice clean looking service trucks and gave a roof inspection as well
will def continue to use for my pest maintenance

I have been having issues with bites and was told I should check for bed bugs. I called around that day hoping someone could come out and check. Several other companies in the area said it would be days before they could come out and most of them charged an inspection fee. When I got ahold of Arizona Pest Squad, he was very friendly and helpful. He said he could be over to look ASAP and was here within 30 minutes. This was a huge relief.

After he got here and inspected to confirm I had bed bugs, he was very informative on the next steps I needed to take. He also stapled up my box spring lining while in the process of finishing up the inspection. Overall, he was very helpful and followed through with the services the next day!

Within 24 hours of emailing the company, I received a call back. We were moving into a new house and with the cable guy and water guy in and out - I couldn't talk on the phone and asked them to text me. Immediately I received a text and asked for a 2pm appt. They were ready to accommodate.

At 11:45 my schedule freed up and and I text-ed to ask for a 12 noon appt - they had just finished working on a home and agreed to meet me in 15 min!!! I was shocked!

They show up and did a general walk through/inspection and advised me of their services (all price points) at no point did I feel pressured - the decision was totally up to me. When I chose the higher priced one, their employee took me to see the chemicals and showed me what the label that advised what it took care of. What a nice and unexpected level of customer service!

All in all fabulous experience, I never felt as if I was being swindled and they even gave me tips on how to better secure our home from spring/summer pests. I will surely be calling them back!

I give honest yelp reviews faithfully and I must say that if I could give this company 10 stars I most definitely would. Let me start by saying that the service was fast, very genuine, trustworthy, and very knowledgeable. You don't often find business owners as humble and nice as this one. So after a long night of work, I was expecting to get in my car as normal and go home. As I walk to my car, I notice ants on the parking benches where me and some others parked. I didn't think much of it and proceeded to my car. When I opened my car door ants were everywhere...!!!! I tried killing them with windex and I thought I killed them. I started to drive but for a short few seconds and noticed ants crawling on me..!!! I freaked out..!! Pulled the car over immediately undressed and got the ants off of me...!! I realized that I wouldn't be able to fix this issue myself. I needed professional help. This was the first business I called on labor Day weekend. They answered and came to my rescue within minutes. They bombed my car with pesticides for the ants. He gave me a great Deal..!!! And he even called me to make sure that everything was okay. When I  went back to get my car, I had no problem getting in touch with him over the phone for additional instructions regarding the car. He did an amazing job..!!! My car is ant free..!! Thank you so very much...!!

We had Arizona Pest Squad complete a termite job. Thoroughly done. Honest folks. Great job at an affordable rate.

Simply the best in town. Professional, trusting, and amazing.  Have kept their promise to keep our home bug free and it is. Have had them keeping our home clear from pests for a year now.  David is amazing and wonderful. Thank you for all your hard work. Chad & Pina

I haven't used them yet, but I have been on the phone calling around looking for service, and this is the FIRST and ONLY polite company I have spoken to.   So far I am very impressed!

It is strange how snotty and uppity most termite companies are....

We've been using Arizona Pest Squad for monthly prevention for 6 months now, and I can tell you their chemicals really do work! Craig takes his time and makes sure the chemical application is done right so we have no issues.

Friendly, affordable and reliable company!

If you want a straight shooter and someone that isn't going to sell you something or a service you don't need, then David & Arizona Pest Squad should be the company you call. He was upfront with me from the beginning and did everything he said he was going to take care of. Thank You David.

Scammed! My husband was working so I handled the rat issues at our home that was for sale! Dave meet me at the property put up two traps & charged me $170.00 that was on top of the yelp deal! Not only did we not have rats but he hasn't returned my calls or my husbands & we have his traps hoping he'll call, knowing he scammed us! $170.00 for 15 min? No return visit no nothing.... Be warned!!!!!!

David was very customer service oriented and I could not ask for more. I'm selling my house and the inspector said there were bees by my pots in the backyard and needed a professional to look into it. David showed up and since there weren't really any bees, he still sprayed 12 gallons like he said as a precaution which killed any bees, Mosquitos, and other pesty insects as well and he offered to charge me even less since there wasn't a bee problem. I was very happy with the friendly customer service and awesome deal he gave me. Thanks again David!

David is the best!!!  We just moved to this area and I looked on Yelp for help.  Lots of great reviews about David and his company.  I called him as we were having s huge cricket/bug problem in new rental.  He came the same day!!!  Work was done professionally and promptly.  David gets so involved in his work that he forgot he was spraying around my pool and he fell in and the look on his face was hysterical.  Yes, He may talk a lot but he is full of important information you need to know.  It was great having someone who was so knowledgeable and wanted to share it with you. I highly recommend AZ Pest Squad if you need the job done and done right!!!  Just keep David away from your pool lol lol!!!

We have used Arizona Pest Squad twice in the last two years to treat the occasional roach and common household bugs.  While never working with a pest control company in the past, I wasn't really sure what to expect.  The guy was friendly, professional, and gave me the best course of action to solve our problem.  Needless to say, it was memorable.

Today, calling again for preventative measures, I spoke with David Marshall.  David provided same day service and discussed how we could treat our problem.  I will definitely follow-up with Arizona Pest Squad for a return visit to eradicate any insects that might've survived the 1st round.

Thanks again!

I wrote a very good review after my first time working with them, but felt it was appropriate to provide an update.  I have noticed at least one other reviewer that has experienced the same problem that I am now experiencing and it is concerning to me.

My main motivation for using this pest control service is that we have a scorpion problem in our home that we have lived in for 2 months.

In the first month or so, we had AZ Pest Squad come out a couple of times and things were good for the most part.  There was a little bit of a problem on the last visit.  I always specifically schedule my pest control visits for later in the afternoon when we are home because I want the inside of my house sprayed to discourage scorpions from coming into the home.  I got home and realized that they had decided to come early without my authorization and only did the outside of the home.  There was an invoice waiting for me on the door, which is how I knew that they had been there.

I let that go because I had such an excellent experience with them during their first visit.

Fast forward a month later and I call to schedule another service.  Not only do I continue to kill 4-5 scorpions a night, they are now appearing in my home and my wife and young daughter are freaked out big time.

I called a few days ago to ask for another service call and was asked if they could call me right back.  I said sure, but never received a call back.

The next day, I called again and finally was able to schedule something for the following day.  We were advised to remove things off the wall as much as possible so that they could give the inside of the house a good spray, since we were mainly concerned about scorpions inside the home.  So now, three days have gone by that I was hoping to get someone out to the house.  They were supposed to come to my house yesterday evening, but I got a call earlier in the day saying that they happened to be in the area and could they just do the treatment then.  I apologized but said that I had to decline because I very much wanted the inside of the house done and we had moved everything per the instructions we received.  They said no problem, they would see us at our scheduled time.

Well, I am disappointed to report that they never showed up for the appointment and did not call me.  After they were an hour late for the appointment, I called the main number and left a voicemail.  I also called back the number that had called me earlier in the day and left a voicemail there, asking for an explanation.  A little while later I received a call  from the gentleman that had called me earlier in the day asking if they could reschedule for the next day.  I asked him what happened and he said they just got busy.  It seems to me like they have problems with their scheduling and communication.  I suspect that the person that called me got my voicemail and that is what prompted him to finally call me.  They asked me to reschedule and I was reluctant but it was pretty clear that they were not coming to my house no matter what I said.

Now they are scheduled to come to my house today.  We will see if they show up.  I told the gentleman on the phone that if they did not show I  was done with using them and would move on.

I realize that waiting for 4 days for a service call is not that long of a time and that my emergency is not necessarily their emergency, but if they schedule something I expect them to show up for it, and if they cannot, I expect a call BEFORE the appointed time to let me know.  I rushed home from work to do them the courtesy of making sure I was there when I said I would be.  Also, let's face it:  Part of the pest control service is the peace of mind it provides for you, even if it is not always 100% effective.  My wife and daughter continue to be terrified because I continue to kill scorpions in the house.  It makes us nervous and I regret that I had to wait an extra 2 days due to scheduling issues with this company.

I think this company would do itself a big favor if they had an actual dispatcher/scheduler to run the show.  Every time I call I have the impression that things are being controlled from cell phones on the road and obviously this is causing problems for them and us as the customers.  They seem very good and eager to please new customers, but I am not feeling so good about the treatment I am receiving as a repeat customer.

They got the jobs done at a fair price. Customer service could be a little better though.

David is the most responsive service I've encountered yet. He arrives on time whenever we call and does a great job. He goes above and beyond as he even helped and called a garage repair service to further prevent a pest problem. If you're looking for a reliable pest control service and one that does a good job don't hesitate to give him a call! He is the man!

I called David Saturday evening as I heard noises in my chimney. he came the next morning and hoped remove 3 squirrels stuck right above my chimney damper. He installed a cover so that no more animals will be trapped in the chimney. He's very responsive and knowledgeable with pest/animal removal. Thank You.

I highly recommend Arizona Pest Squad.  Four years ago we moved into a house that was absolutely infested with scorpions.  We sealed the house and used Bulwark and then KyKo for pest control which did reduce their numbers but there were still many scorpions finding their way into our house.

Then, we started treating our house for scorpions ourselves.  We saw an even greater reduction in scorpions, but they were still a problem.  I researched pest control companies on Yelp, and based on the positive reviews thought we'd give APS a try.

We've been using APS for about 4 months and have seen the largest reduction in scorpions then with any other company we used or when we did the treatments ourselves.  Their chemicals and the careful way they are applied, do an excellent job!

With children and pets at home, it is a huge relief to not constantly worry about anyone being stung by a scorpion.

David and the APS team are incredibly caring and professional.  Thank you APS for your hard work!

I called on Monday of this week since we had been seeing spiders in our backyard. I spoke with David, the owner, he was very nice to speak to and even informed me of the promotion on yelp. Compared to other companies where i would have to sign a contract and pay twice that per month, this was a good deal since all I was looking for was a one time spray. I told him what i wanted and he informed me that Melissa would call back with more information and to set up a time for us. She called back and was very great to speak with and scheduled for someone to come out that same week on Friday, altough I was given a time frame between 11 am and 1 pm and the guy didnt get there til about 2, that doesnt take away how professional everyone had been. I get it, its a flourishing business and sometimes things happen and you run late. Thats why you schedule on a day where nothing is happening. :)

The service guy showed up (my mother in law was home), she said he was very professional and nice. She watched him spray our house and said he got everything and thought the work that was done for the price we paid was a pretty good deal. The next morning we are already seeing results of dead bugs outside our home.

Again, you were all a pleasure to speak with and work with and I would definetly recommend you to family, friends and strangers and will also be contacting you again next time I need my home sprayed. It gives me assurance that my small dog and small child are safe playing in the backyard and we don't have to worry about bugs and harsh chemicals from them spraying.

Thank you David, Melissa and Dan (service guy)

-Monica

Great Service!  Booked Same Day Appointment!

I first heard about Arizona Pest Squad from a girl at work, they were able to get rid of the Scorpions in her house.  I bought a new house that had been vacant for a couple months so decided to get an initial spray done.  David and his team came to the house and sprayed indoors and out and everything has been great! That was almost a year ago and no major bug issues to report!

Last week I noticed a bee problem in my front yard so I called today to see if this was something they do, and it is.  Due to the severity of the problem David sent someone over within two hours of my call.....usually you have to wait a couple days to a week for an appointment, but not with Arizona Pest Squad!  I am working today so they called when they arrived and text me to let me know they were done.  They're coming back tomorrow to check their work and will report back to me.

It's almost too easy, usually I need to rearrange my work schedule to meet someone, but they were able to take care of it!  Thanks David and Team!

Wow!!! David is a lifesaver. We had a cockroach infestation for about 2 years now and the reason why we haven't gotten help is because we were all so busy with work and school that we didn't have time to move things. However I contacted David and he made the process so much easier than we have imagined. First, he gave us a quote we can't reject over the phone - 3 treatments at $125. Then he came over and helped us move the heavy furniture - sofa, refrigerator, stove... When he moved the furniture, we realized that it was way worse than we have imagined. There were generations of roaches crawling up the wall, down the floor, it was all just a big mess. David came in and did his thing. About a few days later, we started seeing a decrease in the roach population. After the second treatment, we can barely see any more roaches. By the 3rd treatment, it was over! Our home was roach-free! I will forever recommend David for whatever pest problem anyone has. His deals are great, his services are great, and his attitude is great! Seriously, if you guys have a German roach problem like I did, call him! He is a blessing!

I would recommend these guys!  Called on a Monday morning at 9:30 AM to inquire about removing a wasp nest in the front of our house.  David answered the phone and told me they had a guy out in our area that would be at our house by 11:30 AM.  Indeed he was!  John (super friendly and knowledgeable, by the way...) came out and took care of the issue and even removed some old birds nests that were in the same area as the wasps for us.  He also used his dust to prevent honeybees coming back from where I showed him we had a huge honeycomb about a year ago in a separate part of our roof.  $75 total.  Took less than 30 min.

Bad service here and very rude oriented all the way around i want to give more stars but just can't these guys were just a bunch of hillbillys that don't know what the heck they're doing and they RUINED my property as well as my carpet. I would never recommend these guys to anyone I care for.

Update: Service ended up being pretty bad. Crickets came back within two weeks. Ordered Cy-kick CS and a sprayer from Amazon and sprayed the place myself. Three months later no crickets or spiders or anything. Don't waste your money or time. Do it yourself!

Evidently mowing the lawn -- noise or dust? -- can make a bee colony defensive. My partner got swarmed by bees while he was cutting the grass this past Sunday. He ran and jumped into the pool to get away from them (which worked for him, but, so you know, most experts advise against jumping into water to escape bees).  It turned out we had a bee hive within an exterior wall of the house, just underneath the roof (two-storey house).
I called Arizona Pest Squad on Monday and left a message. I got a call back about five minutes later. The man who called asked if he could have Arizona Pest Squad's bee pro call me shortly to set up an appointment.  I said, Sure, and got another call back within 10 minutes. I explained the situation to him, and he said he would be at my house between 10 a.m. and noon the following day.
He arrived around 11:50 a.m. so he kept to the agreed-upon arrival window, which I greatly appreciated.  I walked with him to the south side of my house.  We could see bees buzzing around a spot underneath the flashing of the roof. He was friendly and explained what he was going to do to get rid of the bees, mostly immediately or within 24 hours, but he was also going to apply an insecticide that would keep swarms of bees away for six months.
Due to the height of the hive, getting to the bees wasn't easy, especially while wearing a bee suit, but he got the job done.  
I didn't ask beforehand what the cost would be, but he applied the discount available through Yelp and I paid what I felt was a fair and appropriate price. He also told me he would return within 30 days for free if the work he did on Tuesday didn't get rid of all of the bees.
I asked about the honeycomb and was glad he didn't try to gouge the cost by stating he would have to rip out stucco or drywall inside the house. He did tell me the importance of covering the entry in and out of the hive to prevent future bee colonization, and that is something we can do ourselves at a minimal cost.
We're 100% satisfied.

Called APS & they came out right away to spray our new home.  We saw a few bugs & scorpion after they came out which the tech told us we would but they were basically dead when we saw them.  They even came out & sprayed the outside of the house a couple days later for no charge because of the heavy rain we got.  Really good service so far & we are planning on continuing to use them.

Had some complications with scheduling at first, but David contacted me personally as soon as he found out I wasn't happy. He's got me all taken care of and I definitely appreciate the professionalism and effort to make things right. It says more about him than any mistakes that were made.

They got out here the same day we called, no pressure for a monthly service sign up, and best of all- no ants/other critters since they sprayed!  We'll be repeat customers next time an ant gets the wrong idea

I called today & got serviced the same day I'm extremely happy very professional service David is good he's a people's person he values his customers first class red carpet service I strongly recommend Arizona Pest Squad for any of you bug needs for your home. Thanks David

Called and they were here with in the hour! They did a thorough job and took their time checking out the house. I had a flying insect problem that I could not resolve and it has been a week since Arizona Pest Control treated and no sign of them. I would highly recommend this company for all your pest needs.

HIGHLY RECOMMEND!!!!

We had bedbugs for a while and tried to fix it by ourself my spraying commercial sprays. We kept on trying every week, but could not able to control it. So we called David for help. He came within few hours and suggested that 3 sprays would eliminate bedbugs. To be on safer side, he suggested to take his service for 6 months from March to August. David was very informative and he showed all the chemicals(liquids and dust). He sparyed all over the apartment including suitcases and shelf. After 3 sprays(in one month), we dont see any bedbugs now. Every week David called me and suggested to spray on time. David is very attentive and helpful to fix bed bugs in my apartment. I am thankful to David for his service.

These guys really do their jobs well! They are all professional and personable. It is rare to encounter a business that has the highest standards for customer service and pest control as AZ Pest Squad. We highly recommend their services!

How awesome are the guys at Arizona Pest Squad? Imagine if Jason Bourne, James Bond, Chuck Norris and Rambo decided to start a pest control company. They'd still not be as good as Arizona Pest Squad! These guys are amazing! They came out immediately when I first called them. They've caught 4 rats so far and have been very knowledgeable and professional. I highly recommend them for any pest problem you have. Rex has been the technician that's come to our house and he has been great about explaining things and informing us of the 4-footed terrorists plaguing our home and yard. My family sleeps much better knowing that Rex and the team at Arizona Pest Squad is on the job. Thanks guys! We really appreciate all you've done and will continue to do for us!

I called Arizona Pest Squad after we noticed a cockroach in our house.  David answered the phone and was able to get us an appointment that worked with my schedule within a couple of days.  He showed up and applied the treatments to the inside and outside of the house.  He clearly explained what he was using and what the application requirements are.  He stated that they will need to come back in 7 to 10 days to do a follow up treatment per the manufacturers recommendation.  I am very happy with the service they provided and will be using them in the future!

The owner called me and offered a sincere apology. While it does not fix that fact that I got the run around, it does show that the owner cares about his business. The apology was greatly appreciated.

I appreciate Arizona Pest Squad and their fast response to my pest problem. They adjusted their schedule according to my needs. David came out and did a thorough examination of my home and recommended services. He didn't push anything extra and helped me find a service plan that would fit my budget. I would definitely refer to my friends and family for all of their critter problems

I don't normally write reviews, however i have had nothing but great experiences using Arizona pest squad! David is super nice and prompt has always gotten to my house the very next day, on time. He is extremely honest and thorough on what is he is doing and why. He has came himself to do the job a few times, the one time another staff member came and he too was very pleasant, thorough and professional. They are always honest and accessible in pricing David always makes sure he does the best most efficient job possible at an unbeatable price.

I'm now bed bug free! they offered a fabulous deal and were friendly and accommodating. very highly recommend.

Excellent! I would highly recommend these guys! I called AZ pest Squad because I needed help getting rid of a bee hive in my backyard. Rex was very knowledgeable and gave me several options. He came on time, quoted me, advised me to get a coupon that was online, and even made several courtesy calls to check on his job. It's hard to trust people know a days but I know I can trust and count on them.

I had an unfortunate tick problem and knew I needed to get professionals on it ASAP.  

I chose AZ Pest Squad after reading others' positive reviews and can only add to the excellent feedback -- these guys are the best!  David answered my initial phone call after hours, which was impressive.  He gave me a very reasonable quote over the phone which was the price I paid -- in fact, he even cut me a better deal once he was here.  

David was able to alleviate my fears and said he could come by the very next day. He went above & beyond.  He told me everything he was doing prior to spraying, and left me with instructions for after care.  He provided me with great referrals so I could make sure my dog was taken care of after the house was treated.  

Keep up the great work!

On time, professional, wore bootees in the house, polite, gave examples of different sprays. Definitely continue using this company.

Most def. going to give this business a great review after my experience with them today.  Called this afternoon after I was bit by a scorpion in my house.  They told me they could come by late afternoon and sure enough they arrived sprayed my house inside and outside.  Staff member answered all my questions and courteous.   We scheduled the next treatment and I am so appreciative I could get it taken care of today.

AZ Pest Squad...#1 period.  They came to my shop and sprayed for bugs.  Fast efficient.  You can tell they take pride in what they do!  Clean professional uniforms, clean professional vehicles.  This means a lot to me, they take care of their stuff that in turn means they will take care of mine.  Looking forward to a long relationship with these guys!

The service here is amazing.  I called at 4pm. The guy came in at 6pm. I'm college student he gave me a really good deal. I would recommend this place to my friends.

Got home at 3:30. Bee hive in tree in front yard. Called them. 20 minutes they're at my house. 20 minutes later bees are gone. Highly recommended.

I called AZ Pest Squad at 1030 this morning totally freaking out because I had seen two sewer roaches hanging out in my master bathroom in two days. Gross. They sent a squad to my house within 2 hours to spray inside and out. On the phone they heard my baby babbling and asked lots of questions about him--age, where he hangs out in relation to where they would be spraying etc. I really appreciated their attention to detail. I already scheduled follow up visits and look forward to a pest free home!

After just having moved in to my new house I soon discovered a terrible roach problem outside (horror movie bad). I couldn't even water the lawn without having dozens of roaches climbing the walls. Before the outdoor problem became an indoor problem I started to search around for a pest control company. This led me to these guys. They did an awesome job and were very thorough. I can now enjoy my yard without having to worry about anything crawling on me. They have definitely earned a   loyal customer and I would gladly recommend them to anyone else!

I had a rental with a really bad roof rat problem.  The technician inspected the property and texted me pictures of his findings for where he though the rats were getting in.  He plugged all the holes and even cleared the weeds at the side of the house for a very reasonable price.

Arizona Pest Squad went above and beyond for my problem. Had a rodent sneak into the kitchen after a heavy monsoon storm. APS came out, removed the rodent, set traps and explained possible plans of action. They came out each week for a month and checked the traps. Luckily all were empty each time. I can't say more about how helpful and thorough they were in a stressful situation (I hate rats!)

I called Az Pest Squad at 9 this morning about a wasp nest in my backyard, and by 11:30 the nest was taken care of! Not only that, but David trimmed the bush that the nest had been made in and will be following up tomorrow morning to make sure no further action is needed. I had a great experience with this company and would highly recommend them to anyone in need of pest control! Thank you David! :)

We moved to a house in the Scottsdale McDowell Mountain foothills and when the July heat set in, the scorpions marched in.  We saw and killed a few and then I got stung so I wanted somebody to come and spray soon.  We had previously used Truly Nolen, but our regular  service guy left  so I went on Yelp to see ratings of other pest control options.  I called AZ Pest Squad and was thrilled when they said they could be over the same day - and it was a Saturday.  The service was exceptional and the price was lower than we used to pay on a much smaller house.  I have found about 10 dead scorpions since they sprayed a few weeks ago and every time I see one I smile.  Highly recommend this company - prompt, professional service and top of the line chemicals that kill 'em dead.

Just had my initial consultation with Dave and so far I am impressed.  He showed within hours of my initial call, inspected my house and quoted me a fair rate.  My first impression is that they run very professional operation and pay close attention to product quality and customer service.  I am signing up for regular service.

My house was recently infested with ticks and Arizona Pest Squad was one of the only places open on a Sunday to rush out and help us. We were very satisfied with our service from David who did everything he could to make sure the ticks were dead and gone and that we could be comfortable in our home again as soon as possible. The price was also amazing for such a large job. He used four foggers in our townhouse and sprayed baseboard, carpets, and surfaces. He was also willing to wait for us to clear out the necessary items for the spraying. I could not have asked for a better experience and would highly recommend this service to others.

I was happy with AZ Pest Squad's initial service and they definitely took care of our cricket invasion, but the thing that most impressed me was their follow-up. David called me 2 days after the service to ensure that his service met my expectations and I told him I was very happy with all the dead crickets on our porch (there were at least 40, maybe even 50 dead crickets) - and he offered to stop by and sweep up the mess when he was in my neighborhood. I don't like crickets so I was dreading cleaning up the mess, and I really appreciated this high level of service from AZ Pest Squad - thanks y'all!

This company is great! We found a scorpion in my 2 year olds bedroom...so to say I was a little freaked out was an understatement.  They were able to come out the same day, really educated us on the products they would be using, and did a thorough job inside and out.  We have not had a single bug, near less scorpion, in our home since their visit. They even called to follow up with us afterwards. They went above and beyond. So nice to see companies that care about quality and awesome customer service!

Thank you Arizona Pest Squad for your fast response in eliminating my pest concerns.  A friend noticed I had a hornet's nest on my front patio so I called AZ Pest Squad, and David came out within an hour to treat and remove the nest.  He also sprayed around the interior and exterior of my house, and was extremely professional and very detailed in his services.  Thanks again and I will definitely refer you to friends and family.

Wow..I'm impressed with this Co. They sprayed my home today, I live in an area of Gilbert where we have 5-15 scorpions per night. Tonight I have none at all..Also great pricing and the guys were very professional. ..Will definitely continue using this Co.

Arizona Pest Squad did an amazing job! Moved into a rental house on a Friday night and found out it had a cockroach problem. Called Arizona Pest Squad on Saturday morning and they were out and treated the house that afternoon! Great response time, excellent work, and excellent prices!

So I had an ant parade in my kitchen so I called APS. 40 bucks and four hours later. Buh bye ants. These guys are the best exterminators ever. I recommend using them if you need to whack some bugs.

The kids woke up to black biting ants in their beds, clothes etc. We called Arizona Pest Squad in the AM and within two hours they came to assess and give us a quote.  David-President/CEO also came with the Technician and they were both very professional and helpful.  Not pushy at all and very reasonable, no contracts also. They have a nice discount because we found them on Yelp.  Haven't had an issue since! We highly recommend!

These guys always do a FANTASTIC, thorough, and professional job. They were recommended to us and we happily recommend them to others. We use them for all of our nasty AZ bug needs! Highly recommended! Thanks for keeping my two babies safe! :)

I like everything about this company - from the quick returned calls to the best price in the valley to taking the time to explain their plan of attack to taking care of my fire ant problem and to working around our busy schedules.  I would definitely refer them to a friend.

My 90-year old aunt discovered bedbugs in her Mesa townhouse.  I called APS.  David came out the same day (Sunday) and confirmed YIKES, yes, this is a huge infestation! He went through the steps they would take, offered a very reasonable price and guarantee. Thank goodness for that guarantee because they have been out over a dozen times to insure that everything is completely clean for my aunt.  I won't go into all the details (other customers might expect the same ;-)) but David and his team have treated her like she is their relative.
Pros are listed above
Cons:
- David can talk - oh yah
- Their phone system could use some work but they have always called back
- Promptness seems to be an issue - there is always an excuse and usually a call somewhere near the appointment time to inform

Even with the cons, they have given us excellent service and I highly recommend them!

Got a discount by being referred from the great yelp! Reviews. They were very prompt, showed up the same day as I called, on a Friday. David was very informative of his products and services, but ultimately let me decide what I wanted to purchase to catch some roof rats. This was a professional and reliable service, as they sell you the traps and then come reset them and take away anything caught for you! That alone, taking away the dead rodents, makes this service valuable.

Came the day I called and blasted the perimeter of my home!!  David was awesome, He explained everything he was doing. It feels good to have a pesticide service that gives you the best product and service. I would recommend this service 100%!!!

Possibly the worst company ever. The owner is rude and disrespectful. Over promise and under deliver, then when you question him, he argues and places blame on everyone except himself. You should be ashamed of yourself David. Do not trust this person. Ever

I had some work done on my flooring and my tile guy found MICE!  Immediately  I started looking for someone to get out that same day and went on Yelp, which I have never used, to find someone reliable.  Never have I ever, had someone be so  completely helpful and go out of their way to ensure same day service.  They were FANTASTIC!  I was so pleased that I even asked for cards to hand out, trust me not what I do.  But they solved this disgusting problem in a matter of days and are still coming back to keep looking and spraying!  Would use a million times over!

Dave is the best!!!. bought new house and was looking for some good pest control company, I did lot of research, checked with friends but was not very much convinced. When i approached Dave, he scheduled appointment the very next day and completed the task perfectly. I was so happy with the service, I called them again and paid upfront for the next 6 months service. I will highly recommend.

I just want to commend David on his work and customer service. I had a pretty big bee problem that I wasn't able to fix. After calling the Arizona Pest Squad, I was told there was a discount by mentioning Yelp and that Dave would come out that next evening. He showed up on time, went the extra mile and stayed for 2 hours spraying, caulking and spraying again to make sure the bees wouldn't return. He calculated around 2000 bees.
I felt very comfortable talking with him when he explained what he did and what to expect.
Early the next morning, much to my surprise, he was at my house investigating.
Not a bee in sight. I didn't even have time to call and give the good report before he showed up. Also, they were the least expensive of the 3 companies I talked to.
I love when businesses do what they say they're going to do and do it well. I would recommend David any day. Thank You! As of today, one month later, not a single bee.

I originally liked this company, I guess the first service was the honeymoon phase.  Each time we called afterwards they were either very late, or did not show up at all!  This last time was the last straw, will NEVER EVER use this company again.  If you have a day to burn and can wait all day go for it.  Otherwise there are plenty of other vendors out there.

I had several problems with this company a few months ago. They missed appointments two days in a row but tried to make it right by giving me a free service. I have called twice to schedule an appointment and have not received a returned call. Today, I called and the mailbox is full and no longer accepting calls.

just wanted to add an update.  ONce again David from AZ Pest Squad won me over with his outstanding customer service. We played phone tag and he wasn't able to come out originally when scheduled, but in return he gave me a free service.  All I can say is thank you, thank you!!  More companies should follow your example.  Thank yo for the excellent customer experience!!!!

Pest Squad was awesome. We had a horrible ant infestation that was so bad, our out of town company got up and left in the middle of the night because the ants were getting on the bed!   So we called Pest Squad the next morning and they came the same day even though it was a Saturday. They spent over an hour checking out the house and yard, explaining to us what the treatment would be, showed us the product and made sure we were comfortable with what they were going to do. We found that they even poured out the dog's water bowl outside and turned it upside down just so the spray wouldn't accidentally get on it.

They did the treatment and said it would take care of the problem for the most part and would call in a couple of days for the next treatment. We got up the next morning and even though we know a couple more treatments are scheduled, it really doesn't seem like we need it.  The ants are gone!! Maybe our out of town company will come back now!

Great job Pest Squad.

I am so very pleased with Arizona Pest Squad!. I spoke directly with Dave who listened  to my problem and was able to treat the situation the same day! I believe this is an amazing way to run a business!  I don't think he came to help so quickly because I sounded so freaked out about the bugs, I believe this is how he operates. I felt he truly believes in the customer comes first which I so very much appreciated!  He was friendly, very informative and gave me excellent advice on how to prevent any future issues. I was very surprised by the yelp review which complained about him not having badges.  Each state is different and badges are not required in Arizona. I totally recommend Az Pest squad and  will tell my friends about them as well. Good service, good people (Dave and Melissa) and great results!!!!!!!

To bee or not to bee - that is the question.  I called at 7:35 A.M. and David was to the house to inspect the bee situation under the eaves and possibly in the wall/attic by 11:30 A.M.  David could have exterminated the bees - no problem.  I requested the hive be removed and he recommended a specialist in the area.  The specialist called and made an appointment to come later in the afternoon.  David was professional and courteous.

I found Arizona Pest Squad on Yelp and was looking for a general service due to my in-laws coming into town.  I explained to the staff coming to my house that I do not have issues with bugs on the interior of my house.  Further, I explained that we spend a lot of our time in the yard and that was where my concern was.  I told him we have had spiders, crickets and beetles emerging.  He said with the that if I bought the yelp special, he would be able to take care of all of these issues for just under $80.  I agreed and they serviced that day.  Over the next week, I continued to see the bugs that I complained of but thought the treatment may need time to work.  In addition, fire ants began to emerge.  I contacted the company again explaining the issues and the mounds of fire ants that I found and due to spending so much time outdoors, the products I bought myself to immediately take care of them.  Arizona Pest Squad said they would be out that day to redo the yard service.  They then called and rescheduled for the following early morning.  They did arrive, late, while my wife was entertaining her parents and completed the treatment.  Within a week, my 3 year old son ran to me crying and I saw fire ants all over his legs.  I found 4 large mounds of ants that day and again went to the hardware store to buy more products on my own.  Since then, it has been a constant battle, costing me more and more money, for something that was supposed to be taken care of in the first place.  I continue to find spiders near my pool area and beetles around the yard.  On a positive note, crickets are gone..

David is a real gentleman. It's not everyday that you find a small business owner who is customer centric like him. He addressed all our needs and went above and beyond to make sure we understood what chemicals were being applied to our house and how they interact to solve our pest problems. He also made sure I understood how and where to place extra pest traps to maximize the effectiveness of his service. Will be calling him for all future needs.

After finding ticks in my home I found Arizona Pest Squad here on Yelp. Giving 5 stars is not enough!!! David was my first contact and very eager to help me out. We scheduled for this morning. Yesterday I get a call from David saying he wants his tick expert to come over. It was so nice that he would do that! So this morning bright and early I met John. This guy is the smartest guy I have ever met when it comes to these nasty little bugs. We walked thru the house inside and out with conversation never stopping. I know so much more than I ever dreamed of learning about creatures.....and I'm not complaining. It is so nice to actually KNOW!! Ok....I'll wrap this up...call this company if you have bugs of any kind!! They will get the job done and done right!!! Thank you thank you thank you for being awesome!!!!!

I bought a voucher on Deal Chicken and called numerous times to schedule. The frst time I had to leave a message no answer they called back and said they would have the girl in the office call to schedule. She called back a couple of days later and couldn't schedule me at that time for the day I needed. I have a very tight schedule and Tuesday is the only day I am home all day. She said would get back to me which she never called. I called back and finally got it scheduled for Tuesday before Thanksgiving they were a no call no show I called the next day and he said they had a hose break. He said he would come out on Friday and give us the vip treatment because of the mix up. I said  that I would have to have my daughter come over since I would be out of town.  Again no call no show. I called today Tuesday and to find out what happened and he said their truck broke down and was in the shop. Still doesn't explain why he didn't call to say they couldn't make it. Thats is just common courtesy and good business practice. I told them I was going to ask for a refund from Deal Chicken he got very angry and accused me of yelling at him and hung up on me. I got on the phone and called Deal Chicken and they refunded the money. As I was on the phone with them  David called and left me a very snotty message saying he spoke with his business partner they would give me a month free and they were trying to work with me as it had only been a week and they had equipment break down and I was trying to ruin their reputation with Deal Chicken they were going to tell Deal Chicken what they offered me and I wasn't working with them. I wasn't looking for something extra I just wanted what I paid for. The thing is all it would have taken was a PHONE CALL to say they were having equipment problems. I shouldn't be the one that had to call them both times to find out they were having problems. He had two opportunities to call and didn't do it either time. We own a business I understand things happen but you don't leave customers hanging a phone call goes a long ways. I wouldn't have ever written this review had David not called and left me that message. That is bad business

I left a voice mail with Pest Squad on a Sunday morning after discovering bees in my house. In less than an hour they returned my call and were able to schedule someone to come out that afternoon. They were also able to handle the entire process without me being on site which allowed me to not miss work. They also followed up with text messages and phone calls. Great service over all.

David answered my calls right away and even came over on Saturday and Sunday of Memorial Day Weekend to help me. He set mouse traps and sealed off all entry points for a great price. He did an impeccable job and I would use his company again!

This company services the apartment complex that I live in. I recently had a neighbor move in that brought roaches into the building. These guys have been to our complex 10 times and the problem seems to get worse rather than better. I would not recommend this place to my worst enemy.

Called David at 10 a.m. He was at my house by 1:30pm. Did a thorough inspection of all of my furniture and let me know exactly what he was doing and why he was doing it.  He was a very friendly guy - was definitely an enjoyable experience as far as getting your house sprayed goes. He also gave me several discounts and my final bill for a preventative spray was only $40. Thanks David for all of your help!!

Came within an hour of calling, removed wasps and nest within 15 minutes and gave us an awesome deal! Definitely recommend them, perfect for college students on a budget and get the job done thoroughly!

Recently moved into a new home and as a precautionary measure I wanted to have the premises sprayed for insects because I had seen a few spiders and ants. Scheduling the appt was extremely easy and I was happy they could come out later the next day due to my work schedule for the service. The following day the tech; Bert came out. He was on time, friendly, but most importantly he was knowledgeable and explained everything he was doing for me. He told me about the different services available through the company but was never overly trying to sell me on any of them. The value/results for the money was great & it was so easy. I will definitely recommend and use this company again.

David came to my house this morning to spray for scorpions. I mentioned to David that my children had spilt cereal in my couch and I was seeing what I looked up on the internet to be cereal bugs. David went out of his way, picked my couch, moved the beast of the couch out of the way so that I could vacuum, sprayed, and helped me collect all of the wrappers the kids have shoved behind the couch through out the years. As a single mother, I appreciate David going out of his way to help me. Excellent service as always!!!

I called them on Saturday, they came out later that day to set traps for roof rats.  They called me to schedule time to pick them up.  Very pleased, very customer service oriented.  Canceled Bulwark and now use AZ Pest Squad.

I used their service a few months ago and I am very happy with everything that has happened. A few days before my trip abroad, I found ants swarming over my cat's food bowl leading up to the bedroom door frame. I looked all over Yelp to find the best place. Since this business had quite strong mixed reviews I hesitated to call, but once I called them, the man who picked up the phone was helpful and set me up for an appointment to inspect the house within 24 hours. David himself showed up promptly in the morning. I was not a bit alarmed to have him at the house although I was by myself because he was very professional yet friendly. He explained ALL of my options and I chose the most inexpensive one of under $50. He sprayed all along the walls and frames, inside AND OUT.  He took extra care around my cat and explained that the chemicals he was using was safe and top-quality. It has been months since he came by and I have not seen a single ant. He was great at following up and an interesting person have conversations with. Thank you for all you have done!
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**update**

I used his service again this year because of ant infestation in my kitchen. He came 3 times for such a cheap price, caulked gap in the sink installation and the wall for free, in a great spirit. Always efficient and transparent about his business motto and methods. Thank you.

Found out Sunday that my dogs were bringing ticks into the house and called David the next day from all the positive yelp reviews.  David came in promptly the same day like he said he would, sprayed down my entire house inside and outside. He explained everything along the way, never pressured me to buy and even threw in a few freebies to top it off.  Not sure what other companies charge but I felt it was pretty fair considering the amount of work involved. Not sure what the few negative reviews are all about but I found the owner of this place extremely informative and straight forward.  Never once did I feel any pressure or sense any rudeness or negative attitude from him. He also provided everything in a professional written contract.  Obviously there's No way to predict the results yet but I feel pretty confident that ill be calling David if I have any other pest problems in the future!

The technician was friendly and knowledgeable. We had an issue with flies in our backyard and they were almost all gone after only one treatment. They came out for a follow up as promised. I would recommend this company and would use them again in the future for any pest control issues I might have.

Well fiddle-dee-dee. I know I reviewed this marvelous company as soon as they left our house...  I highly recommend  this company and David.  Very professional and efficient. They seem to be more concerned with the customers and taking cafe of their needs than most companies I have ever used.  David was very informative but yet friendly and made sure that I knew what was going on and why.  I will do I use to use this company as long as I am here.

I was worried that I may have a pest problem after buying new furniture. I called Arizona Pest Squad and the next day John came out to my home. He did a thorough inspection and answered all of my questions. It turned that the type of bug I thought I had was not in my home. John even came back a few more times during the month to make sure I did not have the pest--at no cost to me! When he was running late he would always give me a call to let me know that he was running late: very courteous. I highly recommend this company for their knowledge, their quality of service, and their honesty.

I waited until my 3 month contract was up to write my review and all things considered these guys exceeded my expectations.  First, I called several competitors which all quoted me the same price for a 1 time service only, whereas for a few bucks more APS offered me a 3 month deal.  Dave came out to my house the same day I called, treated my entire yard, garage in interior areas of concern.  He explained everything in detail, almost to a degree that was certainly over my head.  Now the shocking part, Arman (the scheduler) called me every time to schedule my follow up visits, 4 or 5  during my contract of 3 months.  I've lived in South Scottsdale for years and every year the cockroaches get worse; well I now have a pest service I'll be calling every summer.  Thanks Dave and Arman

John (the termite guy) did a great job for us. He was very personable and he completed the job on time, on budget and did a quality job. I highly recommend him.

We have been having major rodent damage to my Smart car ($5000 or more in 9 months) and were desperate to find a solution to rid ourselves of these critters.  Arizona Pest Squad is the answer.  The two people with whom I spoke were passionate about their work and helping their customers.  It is a pleasure dealing with a company who tries to use Made in the USA products whenever possible.  Rex, the person who came to our house, was very knowledgeable about his products and very personable.  Those rodents better beware 'cause Rex is here!  I highly recommend this company!

We had an ant issue and called APS after calling two other Pest Control companies.  One company never answered their number and the other never showed for the scheduled appointment.  APS came, APS sprayed the house and the next day the ants are gone.

I had an issue with cockroaches and called Arizona Pest Squad because I saw that they had received several good reviews.  I'd like to add to those!  They came out to my house the day that I called and immediately sprayed any of the areas I had concerns with.  Dave and Trent were especially helpful in communicating with me as they were evaluating the property as I was at work while they were spraying.  They explained everything very clearly and even helped me get a good deal on a bi-monthly service.  To top it off they threw in some cockroach traps for free!  I felt extremely relieved and comfortable with the service and plan on sticking with this business!

The condo I just moved into was infested with roaches so the Realtor called Arizona Pest Squad immediately. The owner, David, contacted me within minutes of the initial phone call to set up a time to go to the new place. Since I was already at work, David and the roach specialist came to my office to pick up my key so they could get to work. They moved all my stuff that is still in boxes, to make sure they can get into every single crevice and even treated the outside. Within a few hours, they were back at my work place to drop off my house key and give me a thorough explanation of all the work and chemicals they used. I have to say that I am very pleased with the concierge service and the high professionalism these gentlemen present themselves with. I fully recommend Arizona Pest Squad and will continue to use them to ensure my home is bug free.

I was referred to this company by Light Outs a company that received 5 stars on yelp.  I trusted their referral since they are a five star company and the owner stated they worked together.   When I scheduled my appointment they were very anxious and willing to accommodate my needs.  We scheduled for 3 pm on a Friday afternoon,  at 2:30 I received a call that they were running late, and they would be there within a half hour, no problem.  Five thirty came around no show no call I phoned the man that was scheduled to come out, no relply.  I phoned the owner left a message no reply for an hour.  In the meantime they arrived around six or six thirty.  The owner phoned apologized said he would spray any of our friends house for free but did not offer to comp our visit for that day.  Two weeks ago I received a follow up call I informed the caller that we were still having problems with ants.  She said they would send someone out to address  the issue.  To this day I have not heard from them, II understand they are a new company but they probably will not last, I consider this poor customer service.