Whitney B.

11/19/2022

John M came to spray today and he was super friendly and efficient. I've not had someone take so much time and detail on the service.

Sean M.

02/03/2023

Management is very prideful. The employees are definitely not licensed. I asked several myself that have been working there for nine months or more. It is definitely illegal to work without a license in the state of Arizona after 90 days of getting hired.

Most of the reviews on the website of the BBB are definitely not professional responses from the head managers of this company.

Dana D.

02/02/2023

We scheduled an appointment to obtain a quote for termite treatment. They rescheduled two times before not showing up the third time, then. week later showed up unannounced on a Rainy day. We sent them on their merry way.

Stephanie M.

1/16/2023

I tried to leave a review for recent extermination service and could not leave a review without a tip for the person who performed the bimonthly service. Really?! After a recent 21% increase in cost, now you want us to tip the technician, as well? I'm calling foul and I feel cornered to have to tip when my bimonthly service has already increased so much! You are gouging customers!! Not fair! I should at least be able to leave a review without a tip! Yes, the service was great so why don't you pass along some of this huge raise in prices to your technicians? This is MESSED UP!

Lauren M.

1/16/2023

Update - the owners response was to gaslight me.
Saddening.
This company is fraudulent. I moved out of state and they continued to bill me after I've been gone. They were charging me for services I wasn't receiving. The final bill they called to collect and I said you are not authorized to charge my card don't you dare charge my card. They argued with me and I hung up. Then they charged my card without my permission, After I explicitly told them they were not authorized. That is fraud. Buyer beware!

Jo K.

08/11/2022

Avoid Green Mango. We had to have multiple re-services done and still had scorpions and spiders inside our house.

When the contract was over I sent an email to cancel. The email was acknowledged. That was 2 months ago. Earlier this week I received a text that my treatment would be this week. Apparently, Green Mango does not understand what cancel means. Even after telling them multiple times I cancelled the contract and did not want treatment, a tech showed up at my house today to treat. They have responded to my texts and called multiple times, but still can't manage to cancel my account. I am beyond annoyed.

Do not waste your time with this ridiculous company.

Gus R.

09/10/2022

Been using Green Mango for a couple month now and I have no complaints. The service is great, the techs and costumer service reps are great and friendly. They are also super helpful in explain everything they are doing. I'd highly recommend!

Joel Z.

12/15/2021

I have given this company EVERY opportunity to make things right. From Day #1 all I've wanted is for them to fix my Scorpion issue. Months later... they've completely failed to do so. I literally just killed one this am. Two weeks ago I called them as I pulled a scorpion out of my dogs water bowl and killed it. They've put white powder all over the entrances to my house (doors, garages) and it looks like Tony Montoya lives in my home. It's done nothing. These guys are horrible. I've called to express my complete and utter disfaction and was told they would have a Manager call me and come out and rectify the issue. Guess who hasn't called and who hasn't come out??

Do NOT sign a contract with these clowns. HORRIBLE at what they do and HORRIBLE customer service.

Katie F.

5/16/2022

Their formula does nothing for scorpion control. We've never had an issue until we switched to Green Mango. Now we have them both inside and outside our home. They even came out for a special treatment and two weeks later, we found 7 more scorpions. Very disappointed in their service.

**we've had issues for months so I'm not sure your logic applies here. We have two small children and can't risk staying with a pest control service whose formula is definitely not the strongest out there.

Stacey R.

7/24/2022

I contacted Green Mango Monday night for an estimate. My house has been swarming with mosquitoes. I also have 2 dogs and have been worried about scorpions. And then the old owners had farm animals and pens and when the stalls were removed there were mice. Terminex had been here previously and they sucked. We had paid more for stuff that never got taken care of.

Green Mango called me yesterday morning told me how much and I don't live on a small property and they gave me a great deal. I signed up for a year of service.

I wrote the above back in 2018. I had Green Mango up until I moved away from Arizona, March 2022. I'd highly recommend them. I honestly wish they were here in Las Vegas, I would have just picked right back up with them. Thank you for the great service for the years I had y'all.

More Love

Ryan M.

3/26/2022

I've been a customer of Green Mango since October. I've been complaining for over a week that I have an over abundance of scorpions. And I have asked for help.
However, no help has been given. In fact, I've been canceled on three times by Green Mango. I was told a supervisor was coming last Friday, then Tuesday, then yesterday but each time it was cancelled.

On top of that, no one was sent for extra treatment, as I obviously need something different.

Well, today I found a scorpion crawling on our sofa, about 8 inches from my nine-year-old's head.

I'm not sure what I need to do here. Green Mango obviously isn't here to help and they don't care about my business. I didn't call and complain the first three times, I called asking for help. But I'm complaining now.

Mary W.

3/26/2023

I am writing this review in hopes that Green Mango will contact me and make this better. I recently moved and paid the two $95 treatments to guarantee that the new home is adequately protected. We have had an infestation of springtails. I called and they have been out twice to treat them. However, the first tech that came didn't even know what they were or how to treat them. Whatever he did, did not help! After researching how they needed to be treated, I called Green Mango a second time and asked them to come out. The second tech was more knowledgable but wouldn't treat the entire outside of the house. In order to get rid of springtails you have to treat the entire perimeter of the house to find their nesting areas. He said if he did that, he'd have to charge me, even though I had paid the two $95 treatments that were supposed to cover any needed extra visits. I finally had to go to Walmart myself and spend $150 on products and treat the house myself. I want out of my contract since Green Mango is unable to control my springtail problem. Customer service was nice, but techs didn't seem very knowledgeable. I am going to continue to treat my house myself and try to get out of my contact. I don't feel it's fair to pay them for a job I have to do. Hopefully they read my review and make things right.

Blanche R.

10/12/2021

Trash!!! You would think that a company that prides itself on customer service would have taken my last review seriously.... Nope! They clearly doing care. Bugs are worse than before. Zero customer service. No regard for the people who are keeping them in business. I have asked to cancel my service agreement before since their service clearly doesn't work. They proceeded to remind me o signed a contract. I reminded them that the contract has two sides. They provide a service and I provide payment. So if they are bot providing said service why Jojo's I be responsible for providing payment? Better business bureau might be interested in this....
When I call to speak with a manager they're always all busy but as soon as they get a negative review on Help they call you right back. Let's see how long it takes this time.

A C.

9/28/2022

We've been with Green Mango since 2018. Typical service is amazing, techs very thorough and friendly and always call beforehand with notice, which is really nice. Before they leave, they usually leave you with an info packet with how much they sprayed, etc.

Well, times must be tough. No call ahead. The tech was at our home for MAYBE 15 minutes, which is probably 20 minutes shy of any usual tech who does the job. Outside cobwebs not taken care of and we ALWAYS have the inside sprayed and moved things away from the wall so it could be sprayed properly. The tech sprayed the area rug in front of the couch (yes, the rug), but not the island in the kitchen and then when I asked if he'd gotten to everything ok (I had walked to another room briefly), he said yes.
He didn't, we have cameras. I hate being lied too. He sprayed about 3 places inside.
Oh, and no info packet afterwards.

I get it, costs are rising so everyone's gotta cut corners and its tough to keep employees. I don't need a info packet at the end anymore, send an email maybe? It'll cut cost. BUT the service we just got on Tuesday was pretty crappy.

Joseph R.

11/01/2022

We have had green mango for over a year and unfortunately they have not been able to deliver results. We live in an area that backs up to a desert wash and is adjacent to the desert, so scorpions are an issue. In the year we had green mango there wasn't much activity for the first 6 months. However, over the last 6 months I have seen multiple scorpions in the house along with multiple spiders and those little beetles. I now walk around at night in fear and always with a black light, it sucks,

After a service a few months ago I noticed they did not knock down a large spider web on the patio furniture, so they sent a nice gentleman out to do a free re-service. I asked why I was seeing so much activity still and he said because I back up to the wash I really had to take it upon myself to go back and find/kill scorpions frequently. I kind of understood that but thought to myself isn't this why you guys come out and do your thing? Anyway, over the next few months after the re-service I continued to see spiders inside and scorpions outside. Sometimes the scorpions were dead and sometimes they were alive, not sure why.

Over the past two weeks I saw two live and well scorpions in the house. One I spotted on the kitchen countertop and the other was on the carpet in the walkway of our bedroom!!!! Having a small child at crawling age this is entirely unacceptable.

I called to cancel so I could try a different pest service and they transferred me to their customer retention person. She was very nice and said she was confident that they could solve the issue, and that they would send a field supervisor out to my place. However, after seeing two scorpions in two weeks I was understandably done with this company. We kept talking and she eventually said something along the lines of you've only seen two scorpions in the house in two weeks? That's nothing! Some people have way more!

I'm sorry but I prefer to have zero scorpions in the house forever, which is why I have a bug company that supposedly guarantees no scorpions. And after not living up to their guarantee, I asked if they could waive the $149 cancellation fee due to my unfortunate experience and the lack of results, but they said no and got me for the $149 on the way out.

If you have small children or don't want to have scorpions in your house, I would highly recommend you go with a different pest company.

Gina B.

08/08/2022

They are a wonderful company. If you ever have an issue and want them even sooner they're right there for you. Their customer service is wonderful they try to fit you in right away. They give you a reminder a few days before. The technician calls you when he's on his way. All the technicians have been wonderful. But our technician today went above and beyond. His name is Dylan. He was a wonderful young man very polite and very respectful. He listen to me with full eyes and went above and beyond to make sure that everything I requested was done. He then came to the door to make sure everything was good. We have had way less problems with bugs ever since using them. I highly recommend them. Plus they use products that are safe for your pets. And for you.... but it takes care of those pesky bugs

Jason P.

8/25/2022

Not good. They lock you into a long contract and it seems they just spend all their money on fancy marketing material and don't have anyone that works in the call center so you can't get a response from anyone about your STEEPLY price service that does not actually really handle bugs much.

Mike F.

01/11/2022

I have had service with green mango for over two years. The techs are all very nice and professional. The service was good for a while but at some point they changed the product they use and the new product just isn't effective. I brought it to their attention several times. A manager came and did a respray and we talked about the product change and he offered a few free sprays after that and still no improvement. They are aware the product doesn't work and continue to use it so I am going to find another company.

Reply to Marci B: I am not talking about minimal activity I'm talking about killing 3 to 5 crickets in my home daily and seeing more than that on my back patio while I'm barbecuing even in the cold weather. I am not talking about just crickets either. Scorpions indoors weekly.The activity should've died way down when temps dipped. I am not the only person complaining. At least two of your techs confirmed that other people say the same thing. Why do you think they told me that you changed products? They thought that was the reason also. I promise you whatever you used to spray was better than what you're spraying right now. I had near zero encounters of anything prior to you switching products. As for the foul language when somebody tells you your imagining a problem and your tech didn't see anything you full of it.

If you have service with green mango ask yourself if you're seeing more now than you used to get yourself a new company too.

K D.

9/23/2021

Just started them and love their service. Hector was genuine and thorough and patient and did treat every corner and edge of our house. Have had few different companies before but no one comes close..
He also found tow Wasp nests (knew we had a problem as they were always around our pool) and took them out. Highly impressed and recommend.

Mark O.

7/13/2022

Marci is now reaching out to me which is nice, however she also stated in her reply that if there are problems they go back to the OLD product this took 8 months and my house became infested. Seriously use any company other than them I would have been better just using the spray I can buy at the store. Then to raise customers prices after using a product that was not effective, Green Mango does not care about their customers. Actions speak louder than words. Also Marci claims she can not find me in their system when when she is the one that called and left me a voicemail.

Kristin Q.

7/27/2022

Super rude over the phone. Had a few questions and the make over the phone spoke to me like a dumb. Definitely will not use.

Christie B.

07/03/2022

I've had green mango for a while, I've been happy with them, until now. And I still have a year on my contract. Their claim is that if you're having a problem between services (bimonthly) they'll come out to service again at no charge. This is very misleading. The techs tell you to wait 30 days from a service, but then when you call at 6 weeks they charge you for your next bi monthly. 6 weeks is not the same as 8 weeks. And it should be a free service before 8 weeks is up. It's a scam, and hopefully their customers are catching on because I used to think they were about customer service but now they're just about the buck.

Oh and I'm STILL having insect problems, so even their service isn't working!

Kendra W.

06/02/2021

We have been loyal customers for quarterly service for over two years for bug treatment, like the roach, ant and scorpion kind. This year we have had the pleasure of having an assigned technician (yup, same one) come to our door, and I couldn't be happier. It is so helpful to have someone familiar with a property to spray...and we can discuss what is happening in the neighborhood for bugs. I don't know if I can mention our techs name on the Yelp specifically (Cory), but he is so attentive and detailed. He reports to me in mid process to tell me what he is seeing and what he will do to treat (spray a spider brush). Thank you Green Mango! Please do not change your routes on us!

Ps. Here's proof their service works

Michelle C.

11/15/2021

I started using green mango because of Johnny and Rich but end up in a big disappointment.
The communication between the representatives are just horrible. They have so many different phone number and been contacting with me with all these phone number and can't not update my account right away when I make a request. For example, I requested a time in the afternoon and they gave me something in the morning or I request a time on Friday and they gave me a Thursday or Wednesday. I have to contact all these different phone numbers to finally get the time I want. So very frustrated with that part

The technicians were always nice and professional every time even though it's a different person sometime which is no consistent . On Friday afternoon, I received an text confirmation on the upcoming service for Saturday so I make sure I am home (because after 3 treatments already I can still find a lot of activity and scorpion and want them to treat inside the house) Saturday came and I waited and waited and and the technician never showed up. No call no show. I mean a phone call would be nice to let me know that something came up or he couldn't make it or etc.. but I got nothing. I message the company but unfortunately they were closed. On Monday, the rep got back at me saying that look like our technician was unable to make it and trying to throw me another time without any apology. I meant seriously, is that how they do their business? And expecting me to return back?

Very disappointed on how they do their business, will not recommend to anybody I know for sure cause they might not show up anyway

Chris D.

7/20/2022

I hired them a year ago great customer service and thorough explanation of products etc. They replaced another pest control company that was unable to control fire ant problem I had in back yard. The first year was great no problems this year 2, they have been out 3-times between service appointments I'm having fire ant issue again, tech said they needed to apply a product in the morning to control the issue, no one showed and no applications were done in morning, I called they representative explained over her poor quality headset that made listening difficult, that they can't control fire ants as they code from behind my home, interesting year one they could now tgey can't', they were fire(d) due to ants being a huge issue again.

Jourdan M.

10/29/2022

Have used them for a few years now and very happy with their services especially for scorpion control

Terri B.

01/05/2022

We moved into a house 8 years ago that previous owner wouldn't let anyone come inside to spray for YEARS. We had scorpions, crickets, ants, roof rats that mated with ground rats that created hybrid rats. Lol but disgusting! Heard about green mango from John Jay & Rich . Gave them a shot and been using ever since with no insects or rodents.
The technician we have always goes above & beyond. He was here today doing a mosquito treatment on our oleanders and noticed a large dead bunny in our pool. He scooped it out so none of my children or myself had to see that. Talk about customer service! We just love Green Mango.

Jim S.

5/20/2022

Well, there is the reply, as expected. I would love to hear why you think they're untrue. Because I can prove everything Ive said is true. Much of the proof is here in your business's photo gallery. And for the other hype pharm services, you mean to tell me I Imagined being solicited by your solar company, floor cleaning, and other companies? A quick search shows Hype Pharm agency as, quote, Marketing consulting services with the same business address as Green Mango, AND Mango Tree Marketing. Weird.

And unnecessary? I don't think so, I think the truth hurts, and my comments are directly correlated to the poor services I received. People come to yelp to get an honest review, and this is brutally honest. Spend less money on useless marketing,corporate structuring, and the like, and more money on the service you're selling.

Michael B.

10/12/2021

Sorry but not sorry! Iam still shocked how unpleasant the service was.

Something happen after I hired this company but the Roach problem got out of control! Never even saw a roach before until they came and it never needed.

After several visits and calls because I was stuck in a plan they finely let me end my contract! THANK GOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TOOK MONTHS AND STUPID CALLS AFTER ACT LIKE I STILL HAD SERVICE.

Great young men who went to my home but when I call to end my control let it END do not drag a unhappy customer for monthssssssssssss.....

Ashley L.

11/03/2022

Pretty disappointed in what I have seen of this company so far. We entered a one-year contract with them a few months ago and are already having issues. I have found multiple live scorpions in our house over the last month. Per our contract, Green Mango agrees to come out and do a re-service if there are life pests found in between the bi monthly services. However, there have now been two instances in which they were supposed to come out for the re-service and failed to show up. After spending this past Saturday waiting at home and putting errands off so that I was home and they could do an interior spray, several hours go by before I have to reach out and ask if someone is still coming. I am then and only then told that the technician called in that morning and that they had texted me at 8:30 AM to let me know they would no longer be servicing me today. Of course, there was no such text message, and I was left waiting around all day for no reason. They told me the next available appointment for re-service was the following Saturday. Now, keep in mind, when people find live scorpions in their home, especially those with vulnerable pets or children, they are probably going to want to re-service sooner than a week away. Besides that, we had plans to go out of town over the weekend, and because we are needing an interior spray, I told them that the weekend would not be good for us. Then the rep tells me oh, we actually have something on Thursday the 3rd. I told her OK I would make sure someone is home and then I never heard back. I texted late last night to confirm they were still coming and then I received a text message this morning saying that their technician again called out and would not be servicing our home today. They asked if they could come this Saturday instead. I again reminded them that we would be out of town and expressed my frustration that this is the second time they've rescheduled. I told them that I could try to have a family friend waiting at the house in order to allow both an interior and exterior spray... but with how things have been, I wonder if my friend will go out of their way to be stood up again. Pretty annoying, huh? But something I am willing to do to ensure we get a proper re-service. Now, the response I received was what really got me. They could've responded with an apology or an explanation of what's going on or at least something to indicate that they feel any sort of empathy for the added frustration. Instead, all I received is a message back saying they would be coming out on Saturday. Terrible customer service and complete disregard for their clients. Pretty unreliable company, as far as I can tell.

At this point, unless they step up their game up and become more reliable, we will not be renewing our contract for another year.

I get it, things happen. But when things become a pattern, it's no longer coincidence.

Maria A.

02/08/2022

I started service with Green Mango yesterday and my Technician Edgar 200943 was outstanding! He explained what happens at the first service visit in detail like a 10 point inspection. I appreciated that and the method on how they apply treatment around the home.

Edgar was polite, professional and extremely knowledgeable about the products and pest. This is my first visit and so far I am comfortable with receiving many more quality service from Green Mango technician. Thank you so much. Quality means everything to me when it come to outdoor pest!

Maria AH

Daniel V.

12/17/2021

Green Mango is the best service.
1.) always on time
2.) always let me know when they're coming
3.) all technicians are friendly and respectful and responsive
4.) the quality of product speaks for itself. A1

Had three other companies drop the ball on my pest control needs.
Green Mango makes it easier

Jason B.

5/14/2022

I wanted to thank Erik Sillerud for his services 5/13.
Erik was so kind, knowledgeable and professional!
What a great employee

Linda T.

1/17/2022

Thank you Nick for your upbeat personality and expert knowledge
you are bugtasktic.

Beckie S.

06/01/2022

Wonderful product and technicians. We don't have bugs or scorpions. They back up their treatments with a courtesy spray if you spot activity at all.

David D.

03/03/2021

This is an amendment to my review from about a month or so ago regarding the damage to the property.
Green Mango followed up after the review and worked hard to resolve the issue and did get the damage to our home repaired.
They were apologetic about the entire situation and acted in a timely manner to make it right.
We did remain a customer in light of this and to be clear, the effectiveness of the service with regard to pest elimination was never the issue.
I feel confident in continuing to refer Green Mango in light of their renewed commitment to customer service. Thanks again for the positive follow up Green Mango!

Lora L.

04/02/2022

NO STARS!!!!!!! Still seeing spiders and silverfish!!!! I never had an issue with West Valley Pest Control!!!!!! Save your hard earned money and time by not choosing Green Mango!!!!!!!!!!!!

Logan F.

6/24/2022

Pretty sad how this company treats its people, I worked here for a week and a few days and they train you for a week and expect you to know all the aspects of pest control, y'all set your people up for failure it's pathetic how y'all handle things I hope y'all see this feedback and I hope people can read and see how y'all treat the people you hire

Liz B.

12/22/2021

Love Green mango. Professional, respectful and great value
My tech Micheal is amazing called when he got the residents asked if I had any concerns. Explain about a new mosquitoe service. Which is great with west Nile. Just can't recommend them enough. Great job thank you Green Mango

Christy U.

6/16/2022

Pest service was good. I did have a customer service issue but a manager called me and fixed what I needed very quickly!

Diego V.

3/25/2022

Update: Green Mango made a mistake at first but hooked it up with $50 off and a reschedule so im happy. They did a good job

Jim P.

11/17/2021

We have had green mango for awhile now. We are very happy with their service. Technician is very nice and they do a great job. Many of our neighbors have signed up after us.
Keep up the good, thorough work guys.

Rob V.

11/02/2021

Today's tech was fantastic
There are good and less good techs but since they will come back without argument it's ok

I expect we will be in great shape this time since this tech was thorough and professional

Mona C.

10/10/2022

I don't usually write reviews, but I really wanted to in this case.
I have used Green Mango for a few years. I have been quite satisfied. I had to put a hold on service a few weeks ago, due to some financial surprises......apparently, the bugs found out and came back with vengeance. I called last Thursday to report TWO scorpions in the house and several black widows, outside the house. I will be honest and say that the initial girl that I talked to was not helpful at all, but rather u helpful, and told me some one could come out in over a week. when I asked to speak to a manager, she said she would send a message to customer service and they would call me Monday . I told her I have a disabled hubby and needed service sooner. she would not budge, so I hung up, very frustrated.
I called back to the exact same number, asked to speak to a manager or supervisor. I IMMEDIATELY was connected to a very nice gentleman that listened to my frustration and said, Let me make a few calls to my field managers and see what I can do. maybe a full minute later, he returned and said Stephen D , would come out Monday (today) for service, between 1-3pm.
He literally rang my doorbell at 1pm. He was professional, yet very friendly and courteous. He took care of every room inside and redid areas outside.
I totally appreciate the great customer service and will use GreenMango for years to come.

Melissa L.

04/08/2022

I have been using Green Mango for over a year now and they started off awesome but my last few technicians were not so great; however, Edgar who came out today was outstanding! He was professional, courteous, and very thorough. My faith has been restored in Green Mango :)

Daniela G.

7/31/2022

I truly wish I can give them more stars. When the guys come over they are very nice and we haven't had any problems with customer service. However, I don't know any other house that uses pest control (other companies) that have our problem of constant bugs inside our home. Our family's house, our friends house, etc. I reallyyyyyy wish we could pull out of this contract.

Jared V.

09/11/2022

Marketing is nothing but false claims. Green Mango has had ZERO impact on scorpion control and now, even after several months of service, we've got spiders and roaches we didn't have before. Switching back to my old provider.

Grady A.

09/10/2022

Contacted Green Mango on 9/8 received a call probably 5 minutes after I requested a quote. Edgar came out this morning (9/10) sprayed the whole exterior/interior AND got rid of spider webs/dust build up. Just used them for an initial spray and Edgar always kept me informed of what he was spraying/where he was spraying it. Ignore the reviews of people who complain about contracts. If you don't wanna be in a contract then don't enter one.

E E.

7/20/2021

We have been using Green Mango since 2017. Today, we had our BEST experience with Charles, our technician. He was very thorough and addressed all of our concerns. He had a smile on his face at the initial greeting and conclusion of our monthly service. Past technicians were clearly going through the motions. Charles truly takes pride in his work and I highly recommend you request this young man to come out to service your home or business.

Thank you again Charles for going above and beyond our expectations!

This man needs a raise!

10/10

Lee S.

1/17/2022

Devin Serviced our property today. He arrived on time and he was very professional and friendly.

Lina B.

11/12/2021

We have had green mango for a few years now and service has been decent up until today. I always get a call and/or text that service is a specific date (this time I did not), they always leave a card saying what and how much they used along with the technicians name (again this time I did not), I spoke to him briefly to ask him to treat the garage and he agreed but never actually treated it. The sticky pads covered with crickets that they put in our garage on both ends of the door last time are still there and covered with crickets, the white dust they put at entry ways and what not was not done this time either. I know they have raised the price a bit too which is fine but not if service goes in the opposite direction. I'm disappointed to say the least.

Jacque C.

8/15/2020

We called Green Mango because the radio station I listen too always recommended them and then I noticed our neighbors were using them as well! So, after a favorable recommendation from our neighbors- we gave them a call. They were polite and helpful on the phone and set an appointment for a technician to come the next day to Flush the critters! Our technician was prompt, polite and wore a mask at the door and when he was inside spraying. He stated that we may see more critters perhaps, and then they follow up in 30 days- then come routinely to keep the barrier strong! Since they have been here we haven't seen one critter! So, we are extremely happy with their service and recommend them to anyone having issues with pesky bugs!! Great job Green Mango!!

Jo Ann H.

01/10/2022

Green Mango Pest Control has provided excellent service to my home. The service men were polite and friendly. They always keep their appointments. I would give them my highest recommendation.

Jonathan G.

12/17/2021

Justin came out to take care of our bi-monthly service and he was very professional and detailed in his work. Great work ethic!

Lauren S.

12/10/2021

Love green mango!! So professional and kind! They can do it anytime if you leave your gate unlocked which is so convenient if you're not home during the day!

Mary W.

03/11/2021

This will remain a one star review until it is understood that you need to schedule a time for the technician to come when I'm actually home.

my kitchen has been full of ants for most of February and now into March because you guys want to come at EIGHT IN THE MORNING ON A THURSDAY, when I'm not home, and NO I will not leave my gate unlocked if I'm not there, my dog will bite. My dog will not be in a crate for 8 hours while I'm working.

Again you have sent a tech to my home, during working hours, therefore the tech is unable to spray ANYTHING yet you STILL deduct $70 from MY bank account. What the hell did the tech spray? Enlighten me. My fence? GTFO

THIS IS A SCAM

Laura W.

10/18/2021

Since being trapped into the contract after the free initial service, we've had an ongoing terrible time with this company. They pride themselves on satisfaction guaranteed and customer service, but that was not our experience at all. After months of dealing with them, we still have bugs inside and outside. The treatments have never made a difference on activity and they always have a bunch of excuses as to why it's not working. I don't recommend working with this company. And DON'T fall for their free initial service treatment, because it's going to cost you. I was really, really disappointed after I saw so many people on Instagram sharing their service.

Brittany S.

11/04/2022

I have been getting regular pest control through green mango for a while now and have been satisfied, but was getting termite services through another large pest control company because that is who the previous owners warranty was through. We had terrible customer service through this other company and they put me in a huge bind before we were supposed to get new floors and we HAD to get treatment done before they could finish our floors. I called green mango in a PANIC and they got an inspector out the NEXT day..the inspector Corey was super knowledgeable let us know that it seemed the other company was just putting a bandaid on the situation and wasn't getting rid of the termites. He worked with Torrey in the front office who was amazing and got us in the NEXT DAY for treatment since we were in such a bind. I cannot thank her enough. The treatment techs David and Cordell were also awesome and got here first thing in the morning. They were so thorough and professional. I am so happy and would 1000% recommend green mango to anyone!! Thank you all so so much!

Victoria S.

03/01/2021

I used Green Mango for a few years at first everything was great. Over time little things popped up but if I called were quickly taken care of. However on October 23,2020 their technician drove off with his hose still connected to our water line. The result was the breaking of our main water line on the house. While Green Mango did send out a handy man they initially charged me for the service ( which was refunded) which felt wrong. All together it took a week to repair. While we weren't mad and nice about the situation because accidents happen we ultimately ended up cancelling our service and moving to another company. To date no one from management has bothered to call or reach out apologizing or making sure the repairs were done correctly. Just can't justify doing business with a company with such little customer service they can't call and apologize.

Kelsey F.

7/14/2022

I live in Gilbert and I've been using Green Mango for about 2 years now with no problems until recently. The past several months I've been noticing increased scorpion activity IN my home. I've contacted them before about this and it turns out that I was due for service. I was scheduled for a few days from the time I contacted them and no one showed up for my appointment day. Since the office closes at 4, I left a message and they told me the next day that they were having scheduling issues and would get to me the following the day. A technician came out and sprayed both inside and outside of my home - no problem. Now, in the past two week... SIX scorpions in my home. I have very curious dogs and I also walk around barefoot... I asked Green Mango to come spray again. This time, they did not schedule me for a bi-monthly service. I am currently 3 months out from my service in April. When I messaged about the increased activity, they scheduled me for 7/14 - today. And yet again, no one has shown up and it is after their business hours so I am not able to contact anyone until tomorrow to figure out why this has happened AGAIN! If you want reliable service, I suggest doing it yourself like I will be from now on or looking into a different company.

Ned P.

01/10/2022

They thoroughly sprays outside of house perimeter and sling block wall. They are not stingy on amount if spray. They I have them spray inside with a spray that is safe for humans and pets.

I've been very happy with the service and most importantly we've seen no bugs

Mindy W.

07/09/2022

I would give a zero if it would allow!! We have been customers for over 6 yrs and now going to be looking for a new company! I have NEVER written a bad review but this calls for one because this company has definitely took a turn for the worse !
Issue*** It is now 645pm on Saturday and we were supposed to have a tech out here between 430 and 630pm for a RESERVICE ! Yes a reservice because the last tech that came out was 2 weeks ago and we still have scorpions and other bugs come in! I had to call myself yesterday and again this morning just to find out what time block we are in and the guy named Cody that answered said we are on the last block of the day 430-630! I said it would be nice if someone would have told us like they are supposed to . He laughed and acted like no big deal. Then he said the tech might have cancellations thru the day and may come sooner than that - I said so we are supposed to sit here all day in case he decides to come earlier?! No that doesn't work and that isn't right to do to anyone also! I said the 430-630 time block is it and we will make sure to be home for it'. It's now 6:56pm. The tech is supposed to call 30 minutes before they come and no call , no text, no email! The WORST customer service in my opinion and my husband owns a business and this is not how you keep a business going! You would thing someone would be on top of it especially to the customers getting retreated the 2nd time in 2 weeks because the product isn't working! I am so mad

Heather S.

11/09/2021

I've been using this service for 3 months so far and am very happy. Non-toxic and NO living scorpions! My new house hadn't been being treated before we moved in and Green Mango's approach literally drew the hiding bugs out of the woodwork. Now we're virtually bug free and I don't have to carry a black light to the bathroom at night.

Andrea L.

11/24/2021

Really happy with today's tech . He removed webs sprayed for our black widows everywhere I asked him , and was careful to let me close up the dogs first . I appreciate that this company does what they say , and have gotten rid of my scorpions the first year they came out . Thanks green mango , I recommend you all the time .

Cheryl A.

10/28/2021

Always the best service in the greater Arizona!! I wouldn't consider anyone else!! Green Mango will not let you down and the price is right!!

Scott P.

11/15/2021

Our technician today, Steven, has done a more thorough service than anyone previously, since our initial service 2+ years. We would appreciate having him be our permanent tech. Great job Steven, thank you! The scorpion situation has completely disappeared since Green Mango began service to our home.

EZ- N Y.

4/23/2021

I was researching for company with good products and good reviews and I found that Green Mango have good reputation. I did more research and decided to give it a try. I spoke with Steph that was accommodate my tight schedule and she was very friendly and informative. She could move things around and set me up. Meat with the company techniciens and they very professional and helpful.
First flash service was completed in and out and it was done properly and not in a rush. I feel like they are standing behind their work and quality.
I can only have good words and will absolutely recommend this pest control company to everyone. I wish we had same service in NY! Thank you Steph and Green mango team!

Jason S.

03/01/2021

We recently moved into our new home, and our prior pest control company didn't service our area. So, I shopped around for a few quotes, and Green Mango stood out! Their organic solution was a primary selling point because of our small children and pet. Secondary, their pricing was the most competitive as compared to the quotes I received.

We received our first service today and our technician, Dre, was extremely professional, friendly, and knowledgeable. We received a courtesy text the day prior advising of the time frame for our service, and Dre provided us with a courtesy call the day of to advise of a more narrow window on when we can expect him.

KarineM B.

8/18/2021

The last couple times they come , they are always do the job super fast I don't think they spread enough to kill the scorpions . They kids they send for work are always checking the phone's . I'm not happy with this company. I'm looking for other . Also still lost of scorpions.

Victoria M.

6/20/2022

I've been trying to contact customer support for THREE weeks now. Messages go unreturned and if you talk to sales they just tell you that someone will call back. I'm 3 months into roach treatment and the problem has not gotten any better. Trying to contact customer service is full-time job. To make matters worse their website is completely down. Sketch company I would take your business elsewhere.

Stephanie O.

12/01/2020

I would do zero stars if I could. I received the rudest service from Allan in the sales department simply because I didn't want to sign up for the service. At the beginning when was trying to convince me to sign up he was super nice and attentive the second I said I didn't want the service he literally hung up the phone.
He went from talking about amazing service, best pest control company to hanging up the phone on a customer . I'm so glad I did not choose this as my pest control company. They just want your money, stay away !!!!

Randy M.

04/06/2021

I just moved to the State recently, and it was strongly suggested that I hire an exterminator
to initially treat my new house, and then do monthly treatments thereafter. GREEN MANGO PEST CONTROL was definitely the right choice. It's already been a few months, and NO BUG or PEST problems yet? Check back after Summer and I will update my review.

Shawnathan B.

08/06/2021

Green Mango used to be a good service. I have recently started tracking the work of the technicians because I felt there have been pest everywhere and never going down. The last two times it looked as if work had not been done. I asked about the ant problem we have and the tech said he didn't see any evidence of ants. He some how missed the ant hill at the gate the one in the front yard and the lines of ants on our back porch. I called to get a refund they said they could not and there was no notes from the last technician that came out. So we switched to Truly Nolen that came out and we have not seen a single bug since and no ants.

Kelsey A.

10/10/2020

Have been using Green Mango bi-monthly service for a year or so now! Great service, fair pricing, and they are super flexible with my scheduling/rescheduling needs. Friendly customer service and technicians! No bugs! No complaints!

Angel M.

11/24/2021

Friendly tech. Thorough job, super polite and nice conversation. We'll see if the bugs are gone.

Mary C.

04/09/2021

Love this company and it's employees. So kind, responsive, knowledgeable.

We have been customers for years and we are always happy with the service.

Lindsey F.

8/19/2021

This has been the most convenient service I've scheduled in AZ. They were able to get someone out to my house very fast. The customer service representative was super kind and considerate and really put my needs before anything else. My issues weren't that bad but she still made me feel like the most important customer. The gentleman who came out explained everything in depth and was very kind. He took extra time to ensure the job was done to the highest quality. Extremely content with my experience and I will now be a life long customer. If you want a smooth convenient process at a reasonable price then these are your people. They are pro military and law enforcement which is an extra plus!

Cole P.

5/19/2022

Remind me to cancel this scam. Several contact attempts, zero luck, six months of service and I feel like the amount of spiders on the property has doubled!

Sindhu B.

11/17/2021

Green Mango,
Today green mango visited to our house and did good job at outdoor pest spray but forgot to do inside house and left . Please make sure to do both inside and outside the house.

Brenda C.

11/11/2021

Kim was very good at explaining a few things I still didn't understand. Pretty impressive. So very glad I asked the question; learned new cool stuff today.
These guys know what they are doing, seem to enjoy their jobs and do it well. They are always ready to answer question and explain the working of nasty bug life I don't care to have on my property.
Thanks Green Mango.

CarolEric ..

8/27/2021

Very efficient, on schedule, courteous. We love Green Mango, great business and customer oriented

Patricia A.

11/07/2021

I decided to switch my service a few years ago to Green Mango because they are pet and human friendly. I no longer have a pesticide smell in my home and if my dog steps on the residue it's okay! My technician addresses my areas of concern before spraying. I have not seen any scorpions in my home!!!

Vic S.

11/04/2021

We've had Green Mango for a few years now, absolutely great service. Only once we had a bug show up and they came right away to recheck and double do the area. Best in the business especially if you have pets everything they use is safe. Thanks Green Mango!!

Art P.

8/15/2020

#1 reason I was hesitant to hire pest control is because of pure laziness. Young men coming to spray pesticide, not caring where they spray, little attention to detail. However my coworker said she heard good things and with a baby on the way, toddler, pets, full time working I really needed some extra assistance outside. I gave them a try!
First time I was not home but I'm assuming the job was normal and everything was dry by the time I got home. I see nothing.
Second time I was pulling in my driveway with my toddler and groceries. I notice he just finished my entryway. I go up to unlock the door and see my sons pull ups have arrived! However they are now soaked in pesticide!! I pick up the box to check, it drips on my feet and legs. I'm furious! I talk to the young man outside, he claims he did not see it. (Really???)I call a manager he was super nice! Says the boys are trained to move everything. Ok I get that. Maybe a bad day for him? The guy even refunds my pull ups. But honestly I'm not looking for refunds I'm looking for reliable people to do the job I'm paying for.... so after his nice customer service I think I'll continue....
3rd visit: my husband has installed a ring outside. And guess what? I have an amazon package! My ring records the kid spraying right on my amazon package but thank god he moved my door mat. I snapped a picture to attach in yelp. Also after he finished in the backyard (I swear I heard him spray my sons kiddie pool) but I went out there and saw the spray line go right across my dogs rawhide bone. Gross. I threw it away after snapping picture.
It would have taken him a second to move those things.
Sure, I could go in my yard every time they are scheduled to come and make sure it's spotless but the odds of me doing this every time is slim. I'm busy, that's why I pay for services. And this service sucks!
I suppose if you don't have kids, toys around the yard or animals it might be ok to have these guys but I just cannot and I will not trust them to come to my home anymore and spray.
I immediately called Green Mango after the third visit. I was told I would need to pay $199 to cancel because apparently I got some great deal? My last guy I paid $40 bimonthly, these guys I pay twice as much, $80. Screw your lame deal! You are not doing your job, you are endangering my child and pets out

Later that day... I received a phone call from the nice manager I spoke to the first time. I was thankful because he knew everything that's been happening. I told him I had to cancel my membership, and he was very understanding. He admitted it was totally their fault and the technicians would be spoken to and I did not need to pay my cancellation fee. I truly appreciate his customer service as he was the only good thing that came from Green Mango. Thanks Thomas.

K. L.

7/23/2022

We have used Green Mango for many years. We have never had many scorpion/spider issues, but had them come every two months anyway. I think in the last year or more they are either using less product or a different product because for the last six months, we get a few scorpions inside (and outside) before the two months are up. They used to come out to make it right, but now just set up another appointment for me to pay for earlier than the two months (for something that isn't working!). Oh, and of course prices are up. I think they are saving money in multiple ways that are not working well. Today after yet another scorpion (again, inside a house where they were rare before we started spraying!) and many wolf spiders lately, I am again told that its control, not eradication and that it's just the time of year. She said they knock down spider webs and they can put them up within an hour. Silly me, I thought their product would kill them. No guarantee fulfilled, just like after the last two treatments when we still had scorpions. It's time to find someone who stands by their guarantee and uses the correct (or correct amount of) product.

Tara L.

10/11/2021

I saw Green Mango on NextDoor, highly recommended by my new neighbors. They called me immediately after I submitted an online request, they were friendly and up front about costs. They came within a few days of my initial request and were friendly and did a great job. I paid up front for 2 years of service and received a discount for this (I didn't even have to ask) I have peace of mind and am thankful to have found them! Other family members in the community have also signed up with them.

Deborah C.

08/10/2021

All technicians and staff have been extremely kind and knowledgeable, always answering questions, and very professional. Green Mango came highly recommended to us by four different friends who use their services and are very satisfied.

Nadine C.

8/27/2021

I have lived in AZ for 18 years, and have had 5 or more pest control services to protect my home. Green Mango is the only company that has been able to keep the scorpions out of my home. I recommend this company for your pest control needs.

Abir L.

07/01/2020

I will begin my review with a thank you note to Green Mango. They were finally, the solution to our 4-year scorpion problem!

I heard of Green Mango from a family member who told us she had them over to her mother's house to get rid of a scorpion issue. I kept the name in mind and thought I would reach out to them if ever needed. We live close to Red Mountain, so close we can see the desert. This means lots of wild life, beautiful views and of course scorpions! It would have been ok if they were just outside the house but no, they showed up inside too! When my daughter was starting to show signs that she was about to start walking, I had to make sure we had no scorpions, period. I would never forgive myself if she got stung! I thought of calling Green Mango but wasn't sure their product would work because we tried a different company, we tried doing it ourselves, and nothing worked. I made the decision to try them when we found out that a house that was up for sale reported no scorpion issues even though they lived even closer to another mountain/desert area in the valley and that's because they used Green Mango! So I called them in December of last year. I must say, my first impression was not that great. I felt rushed and my plan was to start the service in March. I also did not feel that I understood everything about the contract and when they will start charging, etc in the first call. I actually almost cancelled the whole thing after an advanced charge on my credit card before I even signed the contract but we moved forward with them after I spoke to a different rep who refunded me, apologized for the error and explained everything. She was absolutely great! (maybe Stephanie?). They came out the first time in Feb, March, end of April and they just came again today. For the first few months, I was still skeptical because well, there are no scorpions from November to March of every year. But I am so happy to say that our house is now scorpion free. I purposely waited for a few months after March to write the review because I wanted to make sure this actually worked! The service has been amazing. The crew is professional, friendly and they make sure their job is well done every time. The product they use is natural and is safe for kids and pets. It has no smell either which is all a plus.

We paid an initial fee to start the contract and now we pay $79 every 2 months which are totally worth it for a scorpion free house. If everything continues this way, we will be their customers for life! Very very very recommended!

Stefanie S.

11/05/2021

Wow. Everything about working with this company is easy. I requested a call about service online and was called right away. The fees are affordable and I know our recent pest issues will be a thing of the past. Our technician came today and was great! I know now what to expect and I feel like he heard my issues and made sure certain areas were addressed. I couldn't be more thankful for how incredibly easy this whole process was.

Amber C.

08/01/2020

I am extremely disappointed with Green Mango. When I first started using them 6 months ago, they were very professional and thorough. The technicians that came to the house seemed knowledgeable and took their time. For the last few months, I have had nothing but problems. We have a bug issue that I have to keep calling about over and over again. They keep having to re-spray and nothing is working, plus, they keep sending these young kids out to service my house. When I saved one of the bugs we were having an issue with to show the technician a few weeks ago, the kid said ewww... I've never seen a bug that big!. After that kid came, we still had the bug problem. The company promised to send out one of their older, more experienced technicians to respray for the 4th time. My husband was home waiting for him andI was at work. All of a sudden I got a text from the tech saying sorry I missed you, no one answered. I texted him back within minutes but he said it was too late, he was on to the next house. My husband said he never heard the door, so I checked the cameras, and this kid, not the experienced tech they promised me, literally knocked on the door, waited 11 seconds, and walked away!! He didn't bother ringing the doorbell or even knocking a second time! I can't wait for my contract to end with Green Mango! I already tried to get out last month due to the issues I'm having with them but they won't let me.
UPDATE: Despite the message below from Aubree, she has yet to contact me by phone despite me leaving her my contact info. I have also called Green Mango daily and left messages to have a manager call me back, yet no one has! They obviously don't really care about their customer's concerns!!
UPDATE #2: Aubree you need to speak to Champagne in your office. She told me about the issue that the manager had and so each day I called, I left my work phone number with her, which changes every day depending on what area I am working in, but I updated her every day with my work phone number, even though I do not have a robo-killer on my phone. At this point I don't even want to talk to Green Mango any more. I will let other people decide in the future if they want to risk having the issues that I have had and sign a contract that they can't get out of. I only have 1 more month left in my contract. It's not a matter of me not wanting to pay, in fact, I will pay the fee, but I just don't want Green Mango back at my house.

Paulina B.

11/30/2021

I usually do not have any issue with Green Mango technician but today their technician Cody Miller came to do service and I had to ask him to leave my house after 5 minutes being there! He started spraying the inside and after 3 rooms he said he was done. I asked him if he's going to spray the backyard too, his response was Were you not home the last time we serviced your home? I said yes i was, then he said Well then you should know that we spray your backyard too After i told him that he didn't have to spray my house since he was being smart, unprofessional and disrespectful, he threw my door mats, said that I need to get a life then slammed my gate. This was all recorded by my doorbell camera! I reported him to his supervisor John and sent him the video recording as well.

Rena A.

7/13/2021

Love this company! It was the only company to solve our scorpion problem. They are thorough in their work and all of their technicians are super courteous.

Melissa C.

10/22/2020

Green Mango has serviced my home for 3 years and we are very happy. Scorpions are the main issue around our community. The service men who've taken care of our home have always been nice, clean, prepared, and will do what is asked. That includes being mindful of the small animals in the house, not laying too much powder around the door threshold, due to it sometimes blowing into the house etc.
I have always received text, call or email confirmations as well for the appointment, which have been rescheduled from time to time and they are always easy to work with.
Good customer service, highly recommend.

Deborah J.

9/22/2021

As always Green Mango to the rescue! I had forgotten when our next spray was due and had 3 tri color bugs and 3 crickets in our home. Called Green Mango because these bugs are the treat of the bug who will not be named! I told them to spray extra as...shivers! They were as always, great!

Keniff K.

05/05/2020

I heard about these guys on the radio from Johnjay and Rich. Don't believe everything you hear on the radio.

The pro: you don't have to spray or worry about doing it yourself.

The con: overpriced, 3 year contract, most scheduled appointment happens during the cooler weather where bugs and pest aren't usually a problem.

What I am mostly not happy about is that they try to avoid coming out to spray your home during the hottest months which is the time when pest are most active. And during the winter and spring months when it's cooler they schedule the sprays like every month. Seriously?!

We're paying you a huge chunk of money so that you can do your job conveniently at our expense?!

I am so fed up! Go buy your own sprayer bottle and get the same grade chemicals that'll last you a whole year at a fraction of the cost these guys are charging.

Fabian J.

09/04/2021

Fair price, good professional technicians. Easy to work with and got rid of our bugs!

Karen S.

11/17/2021

The BEST pest control out there. I researched a ton and this is the one! We have used them for several years around the valley. Love the safety of their products for our pets and kids and they REALLY work. Superior services great price. Reps are super knowledgeable and have helped us with our scorpion issue as well as spiders.

Jessica D.

4/30/2021

We have used Green Mango Pest Control for four years now. They are great for keeping scorpions away. I live near farms and, therefore, this is a big issue at first. However, I have not had any problems with scorpions since using Green Mango Pest Control.

Recently though, we had roof rats in our walls. I could hear noise and movement in the walls and under my sunken tub. I was less than impressed with Green Mango with rodent control. First, they sent a technician who was brand new and did not know what he was doing. The technician did not even check the attic. He set up three traps in the backyard and did not give any further instructions or updates. A month later, my husband and I were still hearing noises from the walls. I called back and this time they sent a field manager. Hector was great and did know a lot about roof rats. He suggested to trim the palms touching our roof. Hector also got up into the attic. He saw activity and rat droppings. He set traps and came back in one week to check up on the traps. We have not heard noises since. If you do use them for rodent control, I suggest asking for a field manager only, especially Hector.

Kara S.

06/01/2022

We have been using Green Mango since 2019. Because we have 2 very large Rottweilers and a locked gate, we have requested they always come on a specific day of the week so we can unlock the gate and bring the dogs inside. Each time they schedule a service it is on the days we have asked them NOT to schedule. Each time this happens the tech that comes states that he will make Notes in the account. We then call customer service, and they state they will make notes in the account. If everyone is putting notes on the account, why do they continue to schedule appointments on the days we asked them NOT to. So, this happened AGAIN today. I called and was told no one ever put any notes on my account. I spoke with customer service- I asked to speak with a manager- was on hold and disconnected after being on hold for 10 minutes. I called back and had to explain the whole situation again to another customer service representative - When I asked to speak to a manager she said, let me see if she is available, I told her if she is not available- cancel my account. I was then connected with a manager named Marcie who assured me it was fixed- I sure hope so, just seems like this should not be that hard.

Dianne S.

10/09/2020

My technician showed up wearing a mask and standing respectfully back from my door. He offered to do the interior service, but due to previous excellent treatments, we have not seen any pest activity indoors, so I declined. He asked what my concerns were and immediately started to address them, knocking down cobwebs and completing the full exterior treatment. He checked back with me when he finished.
I am so grateful for the peace of mind that Green Mango gives me--no more scorpions inside or out! I highly recommend Green Mango.

Stephanie C.

6/23/2021

We have the Premium Bi-Monthly plan which means they come every other month and it keeps everything at bay. If there is any activity in between months, they come for FREE! I called recently and they had someone out within 2 days. They don't try to upsell me and I'm in a part of the valley not only surrounded by scorpions, snakes, mice, and roaches but there has been mega construction on a new home being built about 150 feet away for the past 5 months. Duane is the MAN! I almost didn't want to share his name because I don't want him to be too busy for our house but he's my favorite! Just found a snake in our garage trap on his way out, btw. I would recommend this company to everyone.

Dawn C.

11/30/2021

Very expensive for only every other month, but the technicians are always professional and thorough.

sunny s.

11/14/2021

Mango Insect Company has great service and best after spray service is so good service.owner Marci is very friendly and helpful and kindly.

Cassie K H.

9/15/2021

This company has grown past the point of putting customer service first. You can't get ahold of anyone and no one shows up when your services is scheduled. Stay away from this company if ypu value customer service over large corporation taking your money and breaching their end of the contract.

Patty M.

09/10/2021

I received Awesome Service from Tod Buffington today. He deserves the $ 10.00 Bonus for Great Service! Be Sure he GET's the Reward ~ Thanks for keeping us pest-free Mr. Tod ~

Tyler W.

6/25/2021

Their customer service is awesome. Their techs are personable and have a great attitude.

Jackfxy B.

02/08/2021

Nick was fantastic, he was filling in for someone out sick. I've been with Green Mango for several years and he's one of two technicians that I was greatly impressed with. He was thorough and very consultative. It's a shame that not all Green Mango technicians have this level of customer service. Nick should be promoted, keep up the gear work Nick!

Thanks
Jackie

Tom B.

1/28/2022

I was able to get hold of them on the phone today. While I am not impressed with them not calling back when I used their call back feature 3 days ago, and not replying to email from 2 days ago, they will have a tech out here quickly to retreat a part of the house where we are seeing signs of termites.

April T.

11/09/2020

We've been using Green Mango since the day we moved into this house. Living at the base of South Mountain, I was horrified at the thought of scorpions but Green Mango has kept them away for the last 8 months!!! Their chemicals are also safer than the others'.
Not one single scorpion have we seen and no harmful residue for our dogs or grandbaby! I will use Green Mango forever!!!

Cyn V.

2/28/2019

simply the BEST PEST CONTROL I have ever used. I highly refer them to my neighbors since we live in the Groves are in Mesa where lots of scorpions live. I've been using them since 2016 and have not found one scorpion alive inside or outside of the house. Green Mango staff is professional, always on time, and go out of their way to make each treatment specific to the customers needs.

THANK YOU GM!

Renee N.

12/14/2021

I've been using Green Mango for about a year now and they always provide great service, whether I need a touch up or just my regular treatment they are always thorough and kind. Today I had Nick H, and he was so nice ! I've had another really great technician, I wish I could remember his name right now!

Rachelle J.

10/28/2021

They lost their touch. Missed my regularly scheduled visit. The tech is sloppy. He doesn't call when he's on his way. No card anymore of the visit of what was applied etc.

Taylor C.

11/02/2021

I have really struggled to get them to show up when they originally say they will. Typical service consists of them texting me the day of saying they have to cancel. The tech I got last time was awful so specifically requested a certain individual and the next month guess what he didn't show up when he was scheduled. Last month they had to come back 3 times. Their customer service when I call in to reschedule is very friendly and helpful and the service they provide seems to be working well when they choose to show up.

Brett R.

7/23/2022

We have been customer for almost two years. I'm the beginning service was great and we knew what was happening. The last year or so things have gone downhill. We used to get calls 30 mins prior to arrival we used to get a set time they would be coming to spray. Now, we get nothing. We have been home and the company call and tell us they had no access to the back yard? We were home all day not a single door knock or phone call. We then reach out and the office says tech was here but had no access. Now, we sit here on a Saturday not knowing when or if they are actually coming. Tried calling the office and just get the repeated advertisement. This company needs some operational controls, and thorough management of appt setting. Possibly invest in a CRM that can track and log and alert the management of missing dates and times slots. GPS on vehicles to track progress would be wise as well. That way you could call ahead and delight your customers with updates. So, they are not sitting at home on a Saturday waiting and not knowing if anyone is coming.

Cindy C.

10/28/2020

I have a contract with Green mango
My last technician Justin T has been outstanding. I'm pleased with how meticulous he is on spraying my property. Thanks Justin and Green Mango

Jesse B.

8/21/2021

Cody M (200532) was absolutely amazing and accommodating for my wife and I. He was truly top notch and he's coming out again today. Thank you for hiring such a great man!

Dan Y.

10/22/2020

I am always pleased with how mango pest control takes care of their business. The service agents are always so courteous and do a good job of spraying just as I asked them to. I highly recommend this service to anyone needing pest control.

Joanna K.

10/26/2021

This will be the first time ive come back to yelp to update a review.. My scheduled service was today & unfortunately I am very disappointed. I got a call from Cody at 8:30am to let me know he was about 20-30 minutes away, at 9:37 I give him a call back to make sure he is okay since he should have been here by now, he answers & sounds so bothered by my call, he tells me he didn't find my address & he would let the office know to call me to reschedule WHO BAILS ON A JOB like that!? He didnt call to ask for directions or even have the decency to let me know he wasn't coming & I shouldn't continue to wait for him. I immediately called the Chandler location & got No answer I ask for a call back & proceed to call the Gilbert location again no answer.. Its about to be 8pm & I havent heard from them. This company clearly does not value or care for customers once they sign a contract, of course the first call and first service is good its just to make you sign a 2 year contract! This is absolutely disgusting and ridiculous I absolutely refuse to give my business to a company who can't be reliable and can't answer a phone call or even return one.

Scott H.

01/11/2022

There service has worked for us. Scorpions seem to be gone. Technicians very friendly.

Donna E.

01/11/2022

Great service! My only objection is they will not bill me. Instead I either have to give tech a check or they automatically charge my credit card. At my age I'm use to developing an account where I'm sent a bill. This type of contract is new to me. At least when I had another service they conveniently billed be by mail after each service. ( guess we're old fashion). Technician have always been professional, on time and show concern for our issues! Will continue, but wish they would consider billing me after all these months!

Danielle D.

11/29/2021

We have tried a couple different pest control companies in the past. None of them have ever been able to get rid of our issues with scorpions. Green Mango is different. They come out every other month and get the job done!!! I highly recommend!! Plus, our guy, Michael Is awesome!

Rhonda M.

8/13/2021

I've tried other pest services but green mango is the best. I never see bugs, the technicians are friendly and thorough, and I appreciate the other company discount they offer.

Bryan M.

4/28/2021

First of all , I am always sceptical of exterminating devices , so I go in weary of not knOwing enough about tHe process . From my first cal to the actual first service these guys are 1st class , very timely and explaining everything that was going on . Our serviceman Zachariah was amazing , very friendly and I could tell put everything effort into his job . I look forward to no more scorpions and I will update this in a few months , but I am very confident there will be little to change this review . I have always heard this company mentioned first when asking about scorpion service , and now I know why . If Zachariah is any indication of how they operate I believe this is the only company to call to rest easy.

Adrian S.

07/07/2021

I've had my contract since December 2020 and I can say Green Mango is responsive, reliable, and flexible with schedules. Great technicians and great service. Product works well and those rates! I've had others try to sell pest control but they can't beat these great rates! Long term customer right here.

Justin B.

07/06/2021

I've been using this company going on 5 years. The amount of money you spend. Along with who you choose to go with for your pest control. Is vital in the state of Arizona. This company takes there customers Serious I don't see bugs at all when they leave. If you do they're prompt to get out and service your area again when on the route. Highly recommend this company for anyone who takes their home being secure from bugs seriously.

Rachel C.

6/30/2021

Awesome company and great guys! We have had 2 different technicians and they have been so kind, not rushing and understanding. They are so efficient and make sure to get everything you mentioned. So glad we chose them!

Brandon R.

6/29/2021

The technician they sent out (I believe cody or cory) Was great! He went above and beyond. We haven't signed up for the year yet, as we want to see what a couple treatments do first. But he definitely left a good impression!

Cynthia F.

6/28/2021

Love Green Mango. Great product! Great service! My Green Mango technician is very professional and thorough! Thank you!

Kyana K.

1/21/2021

Have been getting sprayed for months now.... my tech sprayed all inside the house today with NO MASK ON. (I was working from home so I couldn't say much) but, really not sure why he would even think that was okay & this is not the first time a tech from here had done this..

Vicki L.

6/25/2021

Service techs are always kind and knowledgeable. They are respectful when I ask them to wear booties and masks in the house too.
Any time I call the main number with questions they are kind and responsive.

Donnitte E.

6/25/2021

The technicians are always nice and courteous when they come out. The office staff are very accommodating when you need anything

Lori S.

6/23/2021

I have used Green Mango Pest Control for quite awhile and have been very happy with the quality of service they provide, and their office personnel.

Yesterday I had Nick come, he texted me to let me know what time he would be there which I appreciate. I have never had such a thorough service done!!! He was very polite, great personality and happy to be doing his job even though it was a busy day. There was no rush to get the last customer done. I'd like to give a big thanks to Nick for his amazing service and to Green Mango for the quality of employees they keep!

I would highly recommend this company!

Dana B.

7/21/2018

Update: changing from 1 star to 3 stars. Brandon came today to spray and did a good job of calling us ahead of time. Unfortunately, our address is still wrong in their system so he ended up at the wrong house. The woman said this was the second time it happened, but Brandon was smart and didn't just start spraying her house like the last guy. After speaking with her, he came and sprayed our house with no issues. Brandon promised he would fix the address issue so this would stop happening. While I am thrilled with Brandon, I'm still a bit disappointed in the company's diligence with fixing known issues. IF my address gets fixed and this stops happening, my review will go to 5 stars. We still have yet to see any bugs, so their service does work. I just wish they worried more about customer happiness.

Why has this company gone so downhill? I LOVED them at my old house. They were the only company that could control my scorpion problem. They had wonderful techs and outstanding customer service. I recommended them to EVERYONE.

Fast forward about a year, and they are horrible. Last week, I had a spray scheduled. I waited around ALL day because they told me between 10 and 2. At 1:45, I got a call from the tech who said I didn't even know you were on the schedule- do you still want me to come? I said uhhh yeah I've been waiting all day. He told me that they put my new address into their system wrong, so I had to correct that. And he then said well my inside sprayer broke so I can only do outside-is that okay? Considering this is a new house and you pay the same regardless of whether you do inside, outside or both, I told him to forget it. I told him to have them call me to reschedule.

I never got a call. I called them to figure out that their phone system is down. Why couldn't someone have called me on a cell phone? It's 2018 for gods sake. I then emailed them and received a response that an opening came up today and a tech would be out. I confirmed this morning that someone was coming and told them I don't want another them no show. At 11am, they told me the tech had 3 houses left and then would be over. Here I am at 1:30- with no one showing up yet. I imagine this day is going to go the same as my day last week did. If you know that a customer already had a no show, why wouldn't you put it at the top of your schedule? Again, what is going on with this company?!?! I will be canceling my monthly contract as soon as I can get a hold of a live human being. A

Curtis G.

11/04/2021

I've been using green mango for years now. I love how they will come out between sprays if you start seeing things. Also, They always arrive timely and call when they are on there way. Today was no exception Tristan called when he was on his way, I couldn't answer the call so he also texted me and asked if I had been seeing any activity. When Tristan arrived I was able to greet him outside and he was polite, respectful, and listened to what I had to say. Tristan did an outstanding job at the house today. Thank you!

Marc S.

1/19/2021

Another great Green Mango Service. I think we were the last stop of the day fro Terry G. and yet he was as professional, thorough and helpful as always. The key to pest control is consistency and that is what Green Mango always delivers. They have been our trusted provider for over 5 years! Thank you.

Moncerrath N.

1/13/2021

I have been using Green Mango for a few months and since the second treatment I have not seen any scorpions in my backyard or in the house. I have small dogs and the tile in my home easily blends the scorpions so I needed to get this taken care of as quickly as possible. I do appreciate the calls, text and email reminders each time I am due for a service. Technician Barnaby today was very patient and a pleasure to have servicing my home. He asked me what plants he needed to stay away from since we do have a few herbs and chilis growing. I also appreciated him asking if I wanted the inside of my home serviced. After he left he put everything back that I normally have in front of my main gate. Followed COVID distancing guidelines.

CarolynandTim G.

7/13/2021

Green Mango does an amazing job!! They are so polite and always make sure the schedule works for us. They take the time to do all the necessary things to protect our house from scorpions. We highly recommend their services

Kathryne V.

10/08/2020

We had some unfriendly visitors visit us on our back patio Tuesday night. I called them yesterday, very easy process, friendly service. Austin was very helpful and got us a spot today (Thursday) less than 2 days.

Everything they said they offer and do, they do. The technician was helpful, nice and very accommodating. We like having a few sticky traps to put around our house because we have pets and want them to be safe. I remembered after our technician William, left that I forgot to mention it to him. His customer service for helping us with this was really great and I appreciate him and you guys for helping us out today.

Can't wait for the rest of the services and see the pest's go bye bye.

Selina H.

03/10/2021

Everyone I've talked with on the phone has been so pleasant and helpful. When I first contacted Green Mango it was because I spotted a scorpion in my home and they worked to get to me ASAP. Each technician has been so professional as well. Happy customer!

Michelle J.

4/23/2021

Justin came to the house for the first time and was incredibly friendly, through, and knowledgeable. Would highly recommend the team and service to all !!

Shelley I.

01/06/2021

Another great pest control service from Green Mango! My husband and I watched from inside as our technician Juan covered every inch of the perimeter of our property, as well as every crack and crevice elsewhere. We're just so impressed with how thorough Juan is and how much time he spends here.

Ben W.

1/24/2020

So I wanna give Daniel R props cause he services my house amazing. So I have a cabana in back and we dont use it in winter cause we don't chill out back yard. I saw him over there and went to talk and he showed me all the spider webs and I know he sprayed backyard great and inside also!!! I hope he is my regular sprayer. Thanks Green Mango and Team!!!

Moni P.

11/30/2021

Our technicians were on time and very knowledgeable. They Listened to all of our concerns and made sure we got the best treatment for our needs.

Peter L.

12/30/2020

Outstanding as usual. Including, going above and beyond to spray specific areas we pointed out. Excellent customer service and work. They are worth the cost.

Josh O.

3/16/2021

I've had Greenmango for over a year now. The products they use are truly great. I haven't had any issues with insects or scorpions after getting their initial flush out. I'm so happy and will be a long time customer.

Gwen W.

02/10/2021

I am incredibly sad to say today was my last service from Green Mango. I have used them for 13 years. They do amazing work, always super professional, send text and call at least the day before they are scheduled. I have zero pest issues, and they know I have dogs and are very careful to make sure they are in when they arrive and give a estimated time of when it is safe to let them out. Billing is straight forward, one price increase in 13 years and it was$0.16 or something equally ridiculous. Very nice people to deal with. I wish they were going to be in my new state, I would for sure 100% use them again!!

Will A.

02/09/2021

Best pest control ever! I have been with the for about 5 years and I have no complaints. Mike is our technician and is friendly and professional with a wealth of knowledge. I used to have a major scorpion problem and Green Mango came to the rescue. I only have the occasional one here or there. When I asked them to come out for any concerns, they promptly return. I highly recommend them!

Lori U.

10/12/2021

The behavior and attitude at Green Mango is not acceptable. Plus the service I have received over the 4 years I was with Green Mango was half of the time great and half of the time atrocious... Sometimes the person would show up and wave the wand over the fence and toss the receipt over the fence but not ring the bell or knock on the door, even when we stayed home (and watched them toss the receipt over the wall) to wait for them... Yesterday I called for a scorpion on the porch, right by the front door. The policy is that if I see a scorpion then you all come back out and spray but Katie told me I could not have a spray for 5 days and that she would count that as my monthly service, which it was not!! The last service was a full flush to move in, then I was supposed to get a second spray a month later THEN it goes into my monthly service. Last month she tried to raise my rate because she said my square footage increased. It decreased by 500sqft. Also the whole point of staying with green mango is that my rate would never increase and was supposed to be locked in for life, which apparently was also a lie. So green mango has never treated me well and I was waiting for the manager to call back, which never happened... I went to the competition. DONE!!

Chelle G.

12/18/2020

Warning a Bi-monthly schedule and payment is not every other month with this company. Without notice, they change it to every 6 weeks. Which nets Green Mango an extra $200+ dollars a year. The first time I caught them they said it was a mistake and took care of the bill. When I caught them this time, they said it was their practice to service and bill every 6 weeks. Still making me responsible for the bill even though they just service me 5.5 weeks ago. Green Mango is one of the most expensive pest control services around and to make things worse they are very deceptive.

Dalis S.

2/16/2021

Green Mango was referred to me by the realtor who sold us the home. She said she'd never had pests during her years with them and she was right! I'm on a bi-monthly plan and find that it's perfect for me! It's affordable and my technician is always prompt courteous and thorough. He always asks if there are additional areas of concern and or problems I might have found. In CA and Hawaii I had terrible ant problems snd was very concerned about it when I came here but I haven't seen an ant here since move in which was when Green Mango started! I can and do recommend Green Mango!

Chris F.

02/12/2021

Brock was very courteous, considerate and thorough as our service technician yesterday. We've been using GM for about 3 years and they have been effective at eliminating scorpions from our home without using toxic chemicals. Our 5 cats have never had a negative reaction. We highly recommend GM.

Kyle A.

11/17/2021

I've had this company provide pest services for the past 4 years. I am quitting today because my termite guy Steve never stopped by when they told me he would privide the service i section within a Window of 9:00 a.m. - 11:00 a.m.. Not very nice when you don't even get a call, especially if the $140 payment was already processed. I called Green Mango to see what's going on, and why nobody stopped by, and the answering service said press 1 for customer service and press 2 for a free termite inspection. They suck! Stay away! I just canceled service and have to now wait 7 days to get my $140 back.

Rebekah E.

11/15/2021

I had Travis come out today for my usual spraying and he did a great job! Living on a lake there are always lots of spider webs but he got them all and even some live spiders. He also did inside my garage and house and was very considerate with my home and his surroundings. Over all very happy with Green Mango. I've been with them for years (6 years) and if I feel it wasn't done well, they will come back out at no extra charge. In this weird COVID world they make sure you feel safe and I appreciate that about them.

Michelle M.

9/23/2019

Paying almost $100.00 a month, still have cockroaches! Multiple times, they missed appointments. Said they would come and no show. Called, communications don't get to the right people.
Year contract ! Very Very frustrated and not satisfied !

Lorie S.

02/10/2021

Green Mango has done a great job eliminating scorpions in my home. The technicians always walk me through their process and I'm always intrigued by how they find those bugs and eliminate them!

Chelsea E.

11/10/2020

Wow green mango did a wonderful job! The tech was out my house for awhile making sure he got everything! He also said if we notice any pesky creatures we can call them and they will spray again for free! I love that my house doesn't smell like insect spray either that is a HUGE plus! Thank you hunter for an awesome experience!

Robyn M.

11/08/2021

Dempsey called and let me know he'd arrive in 20 minutes. We went through the procedure. He answered my questions before and after treatment. He was very nice. Did nice repair after holes were drilled in garage and on tile. Really appreciate his good work ethic.

Kimberly G.

03/10/2021

I have been using Green Mango pest control for a few months now and we are happy we switched from another service.

Michael M.

02/01/2021

Green mango pest control is by far one one the best pest company I've had the Privilege Dealing with. The tech are always friendly when greeted and always take the time to Listen to what issues I have and they always tell me what they will be doing to help Resolve my bugs issue. I would Highly recommend Green Mango pest control.

Dawn P.

11/02/2021

Great, friendly service. Everyone I deal with from the office to the technicians are always wanting to assist as fast and efficient as possible.

Mike G.

11/01/2021

Our technician was on time and did a great job spraying around the house. He was thorough and friendly

Scott P.

9/19/2020

Green Mango Pest Control, where do I start. Well I heard a lot of great things on Facebook in my community about Green Mango so I decided to give them a call. There customer service on the phone was very pleasant. They told me the there would be several charges for a annual contract with them. First one was $199 for initial service but if we maintained our service for an entire year it would be discounted $100. This First month service includes spraying the ground, and injecting powder for scorpions in the crevasse of the exterior walls. Second visit would be $95 a month later to kill off any eggs that hatched. After that it would be a bi monthly visit for $95 a shot. We wanted the Scorpions gone so I agreed to pay this, and signed up for a annual service knowing full well if we canceled our contract before the year was up, we would have to pay back the $100 they discounted.
The day came for the first service. The technician arrived sprayed inside and out but when it came to the Powder injection into the exterior walls, well, the technician didn't do it (I was able to watch him on the cameras). Then the technician left no word about not doing the entire job. First service $99 after discount of $100
I called Green Mango to enquire they said that he had problem with his equipment and they would be sending a different technician to finish the job in a few days. Now, I can certainly understand equipment malfunctions it happens. What I CAN NOT understand is why we the customers (US) were not informed by the technician BEFORE he left the property. For all I know he might never have come back had I not called. But, I accepted them at their word and let it go.
Second visit, 30ish days later. The technician arrived, sprayed the outside(for $95), walked up to the front door, my wife answered, and the technician handed her a flyer of some sort, and asked if there was anything else he could do for her, she said no, I guess not and the technician left.
My wife asked me if they were supposed to do the inside as well because he did not. I did not know so I called Green Mango, and asked. The person on the phone reviewed the technicians notes (so he said) said that my wife was asked If she wanted the interior sprayed as well (not true) and my wife had declined. So, I called my wife again, (not telling here about my conversation with Green Mango) she again said he never asked to do the interior.
I called Green Mango back again, and they confirmed the Technician had in fact not asked about spraying the interior. The technician had only asked is there anything else I can do for you.
Feeling I had been left in the dark and lied to about my service I was paying for I contacted Green Mango and explained to them I was dissatisfied with their service and wished to cancel.
They made every attempt to keep me as a customer and I commend them for their efforts but the damage had been done. As the saying goes, Fool me once shame on you, Fool me twice and shame on me. I told them I was done and wanted to cancel service. They charged me the original $100 dollars they had originally discounted because I didn't maintain my original contract for the entire year. I told them I understand that was the case, but they should understand I would be writing a review about the entire thing.

Natalie G.

12/23/2020

We have always had great service with green mango. Every technician is very kind, courteous and very helpful. Deron C did our service today and did an excellent job. Highly recommend green mango.

Thelma U.

09/03/2019

Our family has been a Green Mango customer for a long time. Last week we had a bad experience. The person that came and sprayed made a mess. We are use to the typical white powder on the corner of the doors and underneath the doormats. This time it looked like milk was poured on our front porch and backyard. The house was sprayed last Friday. Due to a holiday weekend I was informed that a supervisor would not reach out to me till Tuesday. Today is Tuesday. I called Green Mango to speak to a supervisor. I never received a call back. I requested for the mess to be cleaned up and re sprayed. I was able to make a appointment. The customer service received by the technician and the lack of management follow up is awful.

Janice W.

02/04/2021

Been a great service over a year now. Haven't had any issues with my pet either.

Aillene B.

12/31/2020

Responsive and thorough. The technicians are friendly and do all that is requested. The product itself seems to work, since we don't have any issues with scorpions or other insects inside the house anymore. Pretty satisfied!

Aisha B.

12/07/2017

After being charged $250 and told we DONT have a beehive, we later found that our wall was entirely colonated by bees! To come back out they charged another $250 and poisoned the hive.
Later, the hive was recolonated and they would not gaurantee the end of the hive and charged an additional $250!
These folks did not do a thorough inspection.
Look at the hive that was found in the pictures after we were told we DONT have a beehive.
$750 total that should have been fixed on the first visit.

Bashar A.

11/19/2021

I'm updating the review based on excellent follow up from the company. They explained their process in more detail and even hooked me up with $100 worth of mosquitoes traps for free. That's a company that listens and cares about its customers in my books.

Emma A.

07/07/2021

The technician, Mark, has Explained the services & process well. I will recommend Mango to my friends.

Matthew J.

10/13/2020

This company is great. Not the gentlemen who was at my home. Very rude by telling me our gate is locked and I've been here for 20 minutes waiting and he did not call my phone or my husbands phone. Also we have a faux lock so our gate was open the whole time. That was just me meeting the person. Then I see him spray the green mango stuff literally 10 feet away from the wall not going right up to it and spraying. By him doing this he then sprayed all of my plumerias, and cactus in our backyard. I then notice he knocks on my door saying he is done. I watched him the whole time. He did not put ANY scorpion powder ANYWHERE in our backyard, also did not spray my patio and patio door entrance. I am not happy nor is my husband. If your going to perform your job then do it. We were clearly his last job at 6pm. I really hope Green Mango contacts me back. Just disappointed

Elayne B.

1/19/2021

I have used green mango for about 4 years now. I truly appreciate that it is safe for kids and animals. There is a scorpion problem in my complex, since using them I rarely see them. But when I do they are quick to come out and address it. They also leave traps for your use for ants, scorpions or whatever the issue. I recommend them and have recommended them to many people.

Mike B.

1/15/2021

Received my 5th bimonthly service today and the politeness and LISTENING ability of the tech has not diminished at all. (I'm not taken for granted).
A thorough and professional application of pest preventives was accomplished. Keep up the good job!!

Barbara H.

04/06/2021

Since green mango has been doing my pest control the scorpion and roach problem has been substantially reduced. The technicians are always on time and do a thorough job.
I have referred them to many other people.

Amber E.

11/06/2020

I just had my 3rd spray. They are always friendly, fast, and get the job done. The improvement from when we first moved in (July) in incredible. No more crickets or creepy crawlers. Highly recommend.

Rick B.

11/12/2020

They always do a very professional and thorough service. Both the office staff and the technicians are courteous and helpful.

Michelle K.

12/30/2020

Our technician was Barnaby. Great personality, explained things very well. Hope to have him back on this route for the next service!

Jaime F.

8/31/2020

Good services, but I do NOT appreciate your text messages advertising for your exclusive promotions at 11:30pm and then again at 12:30am!!! Figure it out guys!

Ana C.

3/15/2021

Zero stars the technician left our side gate open and our dog ran away. He clearly knew we had a dog because he had to wait for us to put him away. I called customer service as soon as I noticed the gate open and 5 hours later still no callback. I would not recommend a company that tolerates careless behavior or this kind. Way to break my kids heart and make them cry uncontrollably.

Jordan R.

10/28/2020

Green mango has been great. Kyler was very helpful while setting up my appointments and walking me through the different services. Justin, the technician, who came to my house was very knowledgeable and explained what he was doing in detail. He was able to answer all my questions!

Katie F.

11/05/2020

Absolutely wonderful experience. From the first phone call to the actual treatment everyone has been professional, friendly, and willing to answer any and all questions I had. Service reps were on time and communicated when they were on their way. They were also able to inform me about why I was seeing the problems I was and how their termite treatment was not only different from what I had before but also how it would work and the timeline of what I should see post treatment. They will for sure be my first call for any pest problems going forward.

Ronetta A.

11/05/2020

I have used Green Mango for 2 years and have always been impressed with their service. If there are ever any issues they come back out to resolve them!

Michelle S.

09/11/2020

Cancelling service is comparable with cancelling service with a gym, or buying a car. Just cancel, don't pass me to an account manager to talk me out of it and guilt me into keeping your service. Leave me on hold while ypu try to get an account manager 5hen tell me one isn't available. That just completely left me with an overall bad feeling.

Johanna H.

9/27/2019

From the start of calling in to schedule Green Mango was so professional and kind. The serviceman was on time and explained everything in detail and was super knowledgeable. I strongly recommend using them for all your pest control needs.

Bronwyn C.

7/31/2020

My husband and I are really disappointed with this company. They came out and have sprayed our house a couple times and we had a giant Bee problem that he came out to take care of. Evidently the queen of the colony was not killed and moved 2 feet away from the last spot they had a hive at and we called to have them come out and take care of them. Well it's been five days and we haven't got a call whether or not they've taken care of the bees. We are not living in this home at this moment. So we had no idea what was going on. We called and the customer service gal told us that they looked at it and are going to charge us $250 to take care of it. We were under the impression that they were taking care of it that day! We also had ants in our bedroom and in our bed! When we asked for someone to come out and spray or take care of this they waited until our monthly scheduled visit instead of taking care of it promptly.They're not clear on what they're doing for you. We asked to talk to a manager. We still have not gotten a call back. I've left a message my husband has left messages we don't get callbacks. I know that we signed a contract which really sucks because now we're gonna have to pay $190 just to get out of a contract where their customer service sucks! So save yourself the headache and just go with a different company!

UPDATED: I was immediately contacted by Green Mango after this review was posted and they have taken care of our new problem! Thank you!

J.J. H.

2/17/2021

We have been using Green Mango for years. They are always professional & courteous. The customer service is amazing. The technicians take time each visit to go over any concerns you might have and during Covid they are ALWAYS masked up which is greatly appreciated. We would never use anyone else.

Kyle H.

5/23/2017

I've heard Green Mango advertised on the radio more than every other pest company combined. So... what any capitalist pig would do... I decided to give them a try. My father-in-law has a bad scorpion problem so I decided to order him the service. After all, he was paying Orkin and there was no change in his scorpion levels. I really wanted to get him GM and show him that Orkin really did suck.

So I called on Thursday to sign up. Nice people on the phone - plenty informative. Since this was somewhat of a surprise I needed the first service to be on a Saturday so that my girl could go over and be there to make sure someone was home. She was at her dad's house all day.

No call. No show.

I emailed them and canceled. They called my wife (also on the account) and said that someone showed up but nobody was there. Total BS. When I signed up I gave them THREE phone numbers - my father-in-law (since it was his property), my wife, and myself (since I was footing the bill). Don't pull that bologna that you showed up and couldn't find anyone. You have no excuse like that when you have three people to call...

So, onto the next company!

NOTE: Since I've canceled the company has called my wife and her father but not me to discuss what is going on. Both of these names were added to the account only in the event that they couldn't get a hold of me. I am deeply saddened that they don't seem to know who to contact on an account. They did however refund my initial payment (after my wife yelled at them).

Sammi W.

02/11/2021

We've been a customer for over a year and are always pleased with the overall service, professionalism and tips the green mango representatives provide. Our area has a horrible scorpion problem (due to a lot of recent construction) and since green mango has been coming out we rarely see them. This last visit Maurices thoroughness stood out enough to make me want to leave a review lol. I've used other pest control companies at previous residences but this companies service stands out. Even when calling in, they're always kind and understanding with and concerns.

Laney S.

02/09/2021

Kind and considerate technicians who always check in with me to make sure that they meet my needs!

Vanesa O.

08/05/2019

If I could give a 100 stars for this company I would!! Prior to having our little one, we had all kinds of scorpions, black widows and other creepy crawlies in our home. Since we were renting we never really wanted to invest in anything long term, since we weren't planning on staying there for very long. But when we had our little one, it was time to call the big guns and after hearing family and friends rave about Green Mango we decided to give them a try. Boy oh boy were we impressed. Not only were they effective, but safe and that was super important considering we had a newborn in the home. Cut to 18 months later (a year and a half to you non parents out there) we have yet to encounter a single creepy crawly in our home.

Now, not only do their products work but let me take a moment to praise their customer service. In the year and a half that I have been a customer I have consistently received STELLAR customer service. From the guys that come out to service the home to the kind voices on the other end of the phone. Big SHOUT OUT to Marci Bennett! Thank you so much for your kindness and awesome customer service. Marci assisted me with my move and mix-up with service scheduling and billing. YOU ARE THE REAL MVP MARCI!! Maybe some of these larger companies need to take a page out of Green Mango's customer service play book because they are doing an amazing job!

Its too bad they are only in AZ because I just want to endorse your company to ally my family across the US, heck even internationally!

Mike A.

11/12/2020

Very courteous gentlemen did what I asked of him on where to spray and not spray performed his duties professionally and left at a reasonable time

Teresa A.

11/10/2020

They always call before they come, and the people they have working for them are extremely friendly. I've enjoyed their service for years.

Desi Boo E.

02/02/2021

I have been using Green Mason for over 2 yrs now and I can't tell you how much I am glad I found them. Living in Arizona we have issues with kissing bugs snd scorpions and since we started using them haven't seen either in a long time. I highly recommend this company.

Chey F.

10/02/2020

We've been using GM now for a few years. Anytime I've had to call them, the customer service has always been great. Plus I'm Always very grateful for their help keeping scorpions to a minimum. Today we were serviced and my husband who usually never makes comments about anything said the guy we had today was a super nice guy and did a through job with my requests so i figured that was worth writing a review. So THANK YOU Peter B!

Jennifer L.

10/02/2020

5 stars. Professional, Prompt and efficient. So happy to have this service. Thanks Green Mango. Feeling safe in Gilbert

Nicole G.

07/11/2020

Update to previous review: Still one star. I'd give less if I could. We've been with Green Mango since they first opened many years ago. At first, the service was always top notch. It's clear now that they don't care about quality anymore. We have always had service provided on Saturdays between 8am-12pm. We had been scheduled previously and they called us needing to reschedule. I get that, sometimes things come up and schedules change a bit. Our service was rescheduled for today between 8am-12pm. Green Mango never showed up. I'm sure someone will reach out to us over this review in an attempt to fix their mistake...however we've already been there and done that and they are still making mistakes with the same customers they've already apologized to.

The technician who came to our home today destroyed property and then sat in his truck trying to avoid the situation. I called customer service and was told by them to calm down because there isn't anything they can do for me today because managers don't work on Saturdays. This is 100% unacceptable. 1), this technician obviously needs some training, 2) customer service definitely needs training, and 3) every day that a business operates there should be a manager available! This company once used to be great and be super courteous but the last year or so dealing with them has been a nightmare. From not showing up when promised, from forgetting to schedule our bi-monthly service, and now this. We have been with this company for about 6 years and with three different homes so it's sad to see the decline in customer service.

Sherry K.

09/03/2021

I've used Green Mango for 2 years and my house no longer has a huge scorpion problem! Nicolas is very thorough and he really listens takes his time. I have a lot of different animals on my property and he is always assuring me that he only uses products that are safe for children and pets.

Norma D.

10/30/2020

I had my service done today and the technician was awesome. I have found less and less bugs in my home. Everyone in this company is super nice.

Eric G.

10/27/2020

We moved to Gilbert three years ago and encountered a problem we never had in Scottsdale and that was scorpions we looked around for an eco-friendly service found green mango called them and have had excellent service for the past three years and anytime there has been a new scorpion or cricket sighting they come out immediately And spray for them great service great techs I would highly recommend

C O.

7/19/2021

Great job. I have been using Green Mango for 4 years and haven't had any problems with pests.

Tisa R.

1/14/2021

I have been using Green Mango pest control for almost a year now. They have the most professional, timely and efficient services in the valley. My technician Steve called me before my appointment to give me an eta which most companies fail to do now a days. It allowed me to get my son situated with online school, prepare my home for service and enough time to let him in. I will always use Green Mango Peat Control!

Sarah G.

10/21/2020

We tried 4 different pest control services since moving into our new home. No one has kept pests out and calm in like Green Mango. Every quarterly service is handled with promptness and professionalism.

Karen H.

1/13/2021

I love Green Mango!! So through and expert customer service! Jacob was our exterminator today and he was above excellent! My husband tends to micro manage and Jacob was very attentive and accommodating! Great job everyone! Thank you Jacob!

Karen B.

10/21/2020

My technicians today were AMAZING! They were very professional, prompt, courteous and respectful. They both wore masks and were very polite! I've been with GreenMango for almost a year and I'm always looking forward to their visits and recommending them to anybody that may need their services!

Gary W.

5/14/2020

The worst. Absolutely. No question. We sought them out because JohnJay and Rich raved about them on 104.7 FM. So almost 5 years ago we brought them over to our house. At first they were good. The guys showed competence and consistency. But over the last few years they stopped being professional. We'd book a time, no one would show and they would bill us. We would call and they would have some story about dogs in the yard. Then they would come at the wrong date and then spray only the front (since the gates were locked) and then they would bill for a full yard treatment. If you're not there to watch them, you get a 15 minute appointment. It was so different Technician to Technician. But it was the missed appointments and phantom new appointments that caused us to say no more. Their customer service is Horrible. After the last fiasco, we told them, I'm writing to cancel our account and for you to never come back. Sure enough, today, over they text and email about an appointment on Monday? Really! How do we quit these people?
UPDATE: As with many other companies Green Mango posted a reply here and asked for my contact info. I have them the number, they never called or emailed. So the response on Yelp is to make themselves look good. But just like their home service, their customer follow is nonexistent!!!

Brexton C.

10/20/2020

T. Seemed very knowledgeable and was eager to share tips on scorpions. Excellent service.

Tobin D.

10/19/2020

Best pest control service in the Valley by far! The product is what I value most and it's the most effective chemical to prevent scorpions and spiders. Technicians are always friendly so customer service is top notch.

Glenn C.

10/18/2019

Trying Green Mango for the first time. Initial treatment was thorough. Hoping to control the scorpions.
Technician Michael G did an excellent job!

Suzanne C.

10/14/2020

We love Green Mango! Their techs are all very nice, polite and know their stuff. We have still seen a scorpion or two after our service but they always come out and do a free one just as they promised.

Coleen B.

10/14/2020

Professional and friendly. Had questions and the tech took time to answer them. Highly recommend

Jack F.

09/08/2020

Great Pest company. We moved into a new build home and had a good amount of scorpions and they came out and provided excellent service and we haven't seen a single scorpion in weeks! Before them I would find/kill 6-10 scorpions a day. Highly recommend.

Michele E.

10/06/2020

I have used Green Mango for years. Always pleasant to work with and technician are knowledgeable and personable. I would and have recommended Green Mango for your pest control needs.

Gloria S.

10/06/2020

I have used Green Mango for several years and they never disappoint. Their technicians are very
professional and are willing to go the extra mile. I recently noticed some ant holes and he took
care of my request immediately. I highly recommend Green Mango, besides they have cool looking trucks!

Lucas S.

12/29/2020

They are always looking to solve issues and help eliminate any potential issues alongside servicing current issues. Dealing with little pests is difficult and when we do find some they are always able to come back and help eliminate them. Recommended them to everyone.

Daniel R.

9/24/2021

I love this company!!!! I never see any bugs since I started using them. I use too see scorpions all the time. Not any more. The technicians are friendly. So is all of the staff.

Tanya R.

10/05/2020

Devin did a great job!! He even took the time to look at the bites on my daughters arm! Thank you Devin!!

Kimberly Z.

9/30/2020

I have been with Green Mango for 4 years and when I first moved in, we had a serious scorpion problem. They got it under control and we have had zero pest issues ever since. Nicholas was my tech today and he was above and beyond fantastic and I would love for him to always be my tech!

Kara H.

12/23/2020

I am a big fan of Green Mango, I've been using them for quite some years now. Since I've been using them my house has been insect/bug and scorpion-free. I love the convenience of the premium bi-monthly package--I receive a phone call and an text, reminding me of my upcoming appointment. The technicians that come to the house to provide the service are very friendly and professional. I have referred Green Mango to anyone who asks for an effective and reliable pest control company.

Toni G.

8/24/2020

Such a great and thorough team. Our tech was here over an hour the first time. Made sure I had all of my issues addressed and worked in each problem area. Great service. Highly recommend.

Carolyn C.

12/21/2020

I was really surprised to see the thoroughness of this tech. I've never seen anyone who went around clearing the windows & doorways of webs & spiders and ensured everything was cleared. I was very impressed!

Leslie A.

12/16/2020

Green Mango is the absolute best! Always had problems before I used them. Now I have no pests!! Arrive on time and spend a good hour of service. Very professional and friendly!

Chelle O.

08/12/2020

I've had Green Mango service my house for about a year and have always had great service from them. The technicians that have come by have always been professional, courteous, and do a good job.

I'm especially grateful for my most recent service call regarding roof rats. Starting late last week, I started hearing scratching and gnawing on wood noises coming from the attic. I called and spoke with Cashmere and she was very understanding about the situation and got me set up right away for their first available appointment. She also had another tech come out the same day for ants in my backyard. Nicholas was prompt, professional, and did a good job spraying outside. Hector U. Was the tech that came out for the attic situation did an amazing and thorough job. He went above and beyond my expectations! Best of all .. NO ROOF RATS!! After a thorough investigation with pictures and video of my attic, he showed me that it was a pigeon afterall. Hector was very patient and answered all my questions. He made sure every possibility of having roof rats was inspected and eliminated. I am now at ease, and can relax without any thoughts of dang rats! Thank you so much Hector! I also followed up with customer service and every time I call, they have always been prompt and very helpful. I'm a happy customer

Brian B.

6/27/2019

Called Green Mango appx 1 year ago to help me out with some scorpion issues that we had been experiencing. We'd tried 2 other pest companies before Green Mango, and neither could stop the scorpions from entering our house. Green Mango was able to get the scorpions under control quickly, and I can count on one hand the number of scorpions that I've seen in or around my house in the past several months.

Peter B came out this week and did an outstanding job of getting everything treated. Every tech that has come out has done an equally good job. The staff seems to take pride in the work, and it shows.

Lynn B.

12/04/2020

My technician, Dave Miller did a thorough job. He had to tip toe around our xmas lights that were on the ground and he did it with a smile on his face! I have been with green mango for quite a few years and I would never change. I have no more scorpions!!! And that is what I love about them!!

Thanks
Lynn Burks

Shanna C.

3/25/2020

We have been using Green Mango for almost 2 years now but I am starting to question if we should stop! This is the 2nd time we have had a chicken die the day after Green Mango has come. The first time I called and spoke with Green Mango about it they ensured me that the spray they use is safe for animals. They were here yesterday morning and we have another chicken dead today. It just seems too coincidental that this has now happened twice! Has anyone else had this issue?

Todd A.

7/21/2020

I hired Green Mango a year ago and they have truly been fantastic. My scorpion problems are being contained! I want to especially note that your technician Terry has been the best service we have had. He did such a thorough job on the entire permitted, spider webs on the windows and outdoor ceilings and made it a point to walk me around the house to understand my big issues. Kudos to Terry for making a great customer experience! Green Mango, you have a wonderful employee!

David H.

11/30/2020

We had already waited an extra 3 weeks for this appointment
The tech was suppose to set 3 Bait traps, which he did not because he ran out of them and later called the home office to find out the guy n charge of handing out the traps was gone for the day. This meant that we have to reschedule again another appointment for the 3 Bait traps.
My technician did a decent job on regular service of our Queen Creek house., however it would have been better had he not knocked over my Landscaping light in the front yard. I had to repair and reinstall the landscape light.
Also the Landscaping rocks were moved/kicked on to the pavers. It would be great if they can leave everything in order the way they found it!
I usually expect Green Mango to give
us 4 to 5 star service, I was pretty disappointed!!!!!

Kelli K.

11/30/2020

I've had green mango for about 3 years now and they do an excellent job with keeping the bugs and scorpions away, however I have experienced awful communication skills From the company. I've left multiple messages and talked to several receptionists about informing me before I will have service and when a technician will arrive. It seems like not a single technician gets those messages because I have the same complaints after almost every service.
It gets frustrating when you have dogs and kids and want to ensure your yard Is picked up of all their toys before it is sprayed with Pesticides.
And please don't ever to use their rodent control because that was a disaster on its own and I don't enough time or energy to write a novel. I ended up being refunded for that service.
I'm sure I'll reach my breaking point soon and will be looking for a new service.

Lauren P.

11/28/2020

Effective, environmentally friendly, and safe for my three kids and dog. We live next to South Mountain preserve in Ahwatukee and had a bad problem with scorpions, and have not seen one since the service started in June. We now we don't have to worry about our baby playing on the carpet and possibly getting stung.

Arijan B.

08/04/2021

I have had an earwig infestation since I called Green Mango. I have had multiple re sprays done, internal and external. When calling in I was told we are a pest control company not a pest extermination company. I have found multiple scorpions both inside and outside after 5-6 treatments. You get locked into a contract you can't break. They nickle and dime you for everything from yard sprays to mosquito services. Almost every other company will provide these services at no additional cost. I have had to hire another company and will be refusing green mango service from this point on. The customer service is not the worst but the solutions they use might as well be water.

Tracy J.

11/22/2019

Alaina was most attentive and pleasant as she took my somewhat panicked call about a dead- yes dead- scorpion in my sink! Yikes! She immediately and efficiently scheduled a visit to my home from
the Green Mango guys!
Thanks for doing such terrific work!

Richard M.

11/06/2020

Very great service, very great personality, very attentive and explains what he did to help the ants great guy.

Heather S.

1/18/2021

After living in our house for a year, we experienced our 1st (hopefully last) scorpion sighting in our house. I was so freaked out I couldn't sleep. Called Green Mango the next day and they were able to come out the next day. All the staff, from the person answering calls to techs, are very courteous, professional, and friendly. Techs are knowledgeable. Highly recommended to everyone!

Neal J.

11/03/2020

My technician Terry G. Is so amazing! He truly provides the level of service I expect from Green Mango! Thank you so much Terry!

Mike M.

3/15/2019

The good:

Solid company overall. I hired them to get rid of bugs and scorpions and there is absolutely no doubt that they have done that. I bought a house and had maybe 4-5 scorpions a week before I called GM (including one in my bed, which stung me...screw that). Literally have not even seen one since, about a year and a half. Their system is very effective.

The meh:

My biggest con about them, in contrary to what most people say about them scheduling sprays closer to 6 weeks rather than 8, they have gone a few months without servicing my house before. This has happened a couple times now. The first time I called after about 2.5 months and they said their scheduling system failed or something and they still hadn't quite recovered. Fair enough. However, has happened since then as well. Not quite sure why this is, but, not a huge deal as it doesn't seem to have an effect on the bugs.

Ronnie C.

08/06/2020

I have been with Green Mango for 2 years. Had a retreat service performed today due to scorpions. Major kudos to technician Kyle C. He was genuinely concerned about why a retreat was needed, took time to do a thorough walk thru around the property with me so I could point out some trouble spots, listened to and answered my questions, took care of my home as if it was his own so much so that he has nw been made my preferred technician for future treatment appointments. He is an asset to Green Mango along with Tonya and others for whom I have communicated with. This company takes pest control seriously.

Jerry C.

5/29/2019

After listing to Jon Jay and Rich talk about these guys for years I thought it time to give them a call. When I called it went to an automated recording, but it was very user friendly.
After about 10 minutes they called me back and scheduled an appointment that was convenient to my schedule.
The service tech- Austin was a true professional. Once I found out he was an Army veteran it made perfect sense to me. Excellent at explaining what he was going to do, and what the end result would be. He wore clean covers on his feet, and again did an excellent job.
I highly recommend Green Mango Pest Control and Austin!

Katy Z.

10/23/2020

Green Mango has been taking care of our preventative maintenance now for about a year and we are beyond pleased with the service. D'Angelo recently came to our home and provided excellent customer service. He communicated with us before he got to the house and provided a summary of what he completed after. I always appreciate the great service we get from Green Mango!

Jacqlyn S.

10/22/2020

Green mango is very good at doing what you ask of them. We had to change our date of service several times and they were very accommodating

Nichole K.

10/20/2020

After using this company for years, I will NEVER allow them on my property again!
The technician left poison packets open in my yard, left my hose detached from the faucet running slowly, but worst of all, he propped open our side gate knowing it lead to our dog door and they got out after he left. My neighbors found them on the front driveway and thank God it wasn't overly hot today! Cancelling immediately with negligence like this, I can find better service.

Jeppy H.

10/19/2020

Our tech was so thorough! He took his time, and killed spiders and removed webs. We love Green Mango! No more SCORPIONS!!!

Daniel T.

10/16/2020

We have been long time customers of Green Mango. I think they do half our neighborhood now. I will never use another pest control company, they are in my opinion the best.
Zachariah is probably the best technician they have, he's very knowledgeable and covered every inch of our house. We will definitely be requesting him to come to our house for good. Green Mango, give em a try, you won't be disappointed.

Kayla M.

7/14/2021

We live right in front of a park so we see quite a few roaches inside our house. I decided to hire green mango pest since they are pet friendly and we have a dog and I've heard good things about them. I didn't sign up for the bi-monthly contract I just wanted the one time service which was $200. The tech that came out sprayed the inside first and was quick. Before he left he said they will come out again in 30 days for a follow up and that it was included with the service I paid for. A couple days later I saw a live roach in our bathroom and called Green Mango to see when they schedule the 30 day follow up. I spoke with Alaina and she said the follow up is typically not included in the one time service but they will honor it since that's what our tech told us. They were prompt with following up and nice over the phone. It was just miscommunication but they honored it!

Ivana G.

10/13/2020

Zachariah is always very friendly and gets the job done! We love having this service, best pest control in Surprise!

Rene M.

7/13/2021

Technitian.was very friendly and profesional. Everything I asked he answer with a yes sir and took care of it. This is one employee you want to keep. I would be honored to have him always come to my house

Leticia S.

7/13/2021

I am very pleased with Green Mango Pest control. They have a great customer service and the two technicians have been awesome. They sprayed the inside, garage and the outside. I look forward to continuing our service with green mango!

Bonnie G.

10/12/2020

The guy who came out to our home was very thorough and took his time and listened to our concerns. He is a great employee you have!

Matt W.

10/08/2020

Brock showed up on time, and was extremely professional and respectful. He took his Time to apply chemicals correctly as well as educating us on how to move forward with services. My search is over now that I have found Green Mango pest control... Keep up the excellent work folks.

Cody S.

10/06/2020

Love Green Mango! Great technicians and always very friendly! Have not seen any critters in or around our property. We will be Green Mango for life!!!

Mike B.

10/05/2020

Technician called before showing up. Treated all areas inside and out. He was respectful of social distancing and wore a mask. He paid extra attention to the areas I pointed out for noticeable activity. Very professional and friendly, glad we switched.

Fabio T.

10/01/2020

Great service. Quick, efficient and friendly. I'm very happy with the service. Pest problem has been fixed! Thank you

Sarah G.

10/20/2018

1 star for the customer service. Unfortunately, I didn't check Yelp reviews until after I signed a contract but immediately brought up my concerns to them after seeing the reoccurring complaints, and now I am one of them. We had a technician break two of our windows accidentally and I have spent the past month leaving messages and sending emails to try to get reimbursed for these costs. Everyone is nice and says a manager will call me ......and I have gotten zero follow up. They really need to focus on the customers--it's painfully
Obvious they do not truly care or have the manpower for this. Also, they are more expensive than our last company. Would not recommend

Alesha B.

07/01/2021

What a great technician today! He was very thorough and thoughtful! He texted to let me know what time he would be arriving and was on time! He explained the process, what to expect and all about the product and service that I would be receiving. I highly recommend Green Mango and the technician that did my service today!

Hector D.

04/01/2020

I signed up for a year contract with this company. I'm currently in the 17 month. every time they constantly changing the schedule showing up at the wrong time. I instructed them not to come in in the morning and they kept scheduling me in the morning. however they were always fast on charging my card for the service. Last month they showed up and only did the outside not inside they they charged my card and said someone would call me back to schedule the inside but no called.
I called them today to have them refund me the charge and explain my frustration but all they cared about was their $72 charge.
I would recommend that yo don't use them because at the end of the day all they care is about the money and not the customer

Sara S.

6/28/2021

I've been using Green Mango for years. They're worth every penny, they keep my home pest free. I'd recommend them to anyone.

Colette W.

11/16/2020

We've had Green Mango doing our pest service for about 8 years now and we are happy with the service. Gabe came today, he was pleasant and friendly and did a thorough job. No complaints!

Jalane Q.

6/25/2021

The technician cleaned all of the cobwebs off the walls and ceilings outside. We had seen a scorpion a couple days ago, the tech put the white powder down at every entry into our home, he sprayed the fence really well as well as the garage and inside our home. The tech was very courteous and professional.

Sylvia L.

6/24/2021

My tech Jacob did an outstanding and thorough job despite the heat. He was respectful and kind.

C P.

6/23/2021

Technicians are always courteous! All my questions are always answered and customer service is immensely helpful in accommodating my schedule!

V M.

12/19/2019

We are so disappointed! We heard great reviews from JohnJay and Rich and online. The truth is that Green Mango doesn't really care about the customers...

Recent example- We were scheduled for service this week. The email gave the date but no time range, just make sure your pets are put away and your gate unlocked. So...the customer's pets are to be locked in the house all day and the gates are to be left open all day?

By 6 PM, no one came by so we locked the gate. My husband was home all day. I was home at 3:30. The pets had been locked in the house all day & our gate had been left open all day. For what? No one rang the doorbell, knocked on the door, left a note, sent an email, called or texted us.

We called & cancelled the service the next day & were told that we'd get charged to break the contract! Wow, how is this our fault?

Apparently the tech came at 6:07. He took a pic of the locked gate and sent it to Green Mango. How were we supposed to know he came?

The sun sets at 5:30ish now. How does the tech see to spray outside when it's dark?

And frankly, expecting customers to keep their gates open and pets locked up all day isn't caring about the customer, nor the customer's safety, nor even respecting the customer.

All we want is to get out of the contract without paying a penalty. I told them that we wouldn't go on social media if they would just let us go.

They said that they're charging us for breaking the contract.

Stacy M.

6/22/2021

Green Mango has provided an amazing service for us over the past 3 years. I am deathly afraid of scorpions and I have no issues since they've been providing their services! Highly recommend.

Carlee K.

8/30/2019

Initial review was 2 stars:
I'm hoping this isn't how it's going to go with this service and I can change my rating. I just signed up for service in June. I was supposed to have a tech come and spray on the 28th of August. They called and said that he got sick and they needed to reschedule. They can't send someone until Sept 3rd. Well in the meantime I am noticing bugs! I'll have to wait 6 days before they can send someone out! Today I went to get a drink out of my garage and saw the biggest spider!!!! I called and basically the lady told me there is NO WAY to get someone out there sooner and they are sooo busy! Maybe it's time for Green Mango to hire more technicians. They promise the world to get you to sign up.

Update: They called and said they are sending someone today! I wish this was the initial response but glad they are sending someone right away!

Fred S.

7/18/2018

Greg Mango Pest control talks a great game. They do not deliver. And once you sign the contract they make you keep your end of the bargain, but they don't come to kill your bugs. They have awesome looking trucks because they are more interested in murdering the trucks than hey are in murdering your pests. And when bugs show up, as they surely will, when you call them, they hang up and won't answer because they have caller ID.
HORRIBLE SERVICE

jared c.

02/08/2020

I have been using Green Mango pest control services for quite awhile. Overall though, I was happy with the service they provided. I liked the scorpion-free guarantee they have. I would happily continue using them but for thee fact I'm moving and need to cancel service.

On Monday, February 2nd I contacted them to inform me of my intentions of canceling. They said an account manager wasn't available and said they would call me back. On Tuesday I called back and was told that all account managers were busy and said they would call me right back. This was at 8am. At 3pm I called them again and was told that the account manager had to leave for an emergency and would call me back. Yesterday, Friday the 7th I called once again. This time I actually was talking to the account manager! I explained I wanted to cancel and they said I would need to give them the credit card on file in order to cancel. Unfortunately I didn't have the credit card on me and that it was at home. They then said that I will need to call back once I have the card. Great.

After a few minutes of back and forth, the account manager put me on a brief hold to talk to her manager. I was then told that they can cancel services but they would need to text me first and have me text back, providing them with specific information and they would cancel after that.

So here I'm sitting, Saturday afternoon. No text from them. It seems as though they will not cancel my service. What is my next step? Perhaps Better Business Bureau or Attorney General office? Or both.

I've never had to deal with a service that has taken a whole week to cancel. Welp, guess I'll keep calling them on Monday. I'm not looking forward to the runaround again.

The thing is, if not for this, I'd be happy to restart service with Green Mango in the near future. After all of this, I'll take my business to another pest control company.

Edit: After posting this review I received contact and communication from Alina (my apologies if I misspelled that) who is the account manager with Green Mango. She apologized and made everything right. I'm glad I was able to air my frustrations and concerns with Alina about the runaround I received when trying to cancel my service.

Pam C.

7/27/2018

Horrible company & horrible customer service!
Never answers the phone! Sends high school boys to do the job while they are On the phone with their friends telling them that green mango pest control will hire anyone and everyone because they are desperate. Manager tries to bully you on the phone and would not let me hang up and I ended up having to hang up on her. Worst pest control I have ever used.

Update...no thank you! I have moved on to a better pest control with great customer service & I don't have the office manager harassing me!!!

Jason G.

5/20/2019

Michael G and Marc Anthony are awesome! Great customer service!

They were great with my dogs and their effort with my house was much appreciated.

This has been a positive experience!

Thank you!

Emily J.

7/31/2020

I enjoyed my servicing that Green Mango provided! Each time the employees would come out to my house they would wear protective floor coverings and would also take care to make sure that everything was still in place. Additionally, one of the managers came to my house to spray once and did such a thorough and great job making sure I was provided all the proper information and that the barrier around my house was properly attended to. Any time I had to re schedule they were great and understanding!

Susan K.

06/03/2021

I just spoke with Kayla from the customer service center and she was amazing. She was so sweet and kind on the phone. I know working customer service can be difficult and draining, but she was so nice and made the experience wonderful. Someone give that girl a raise.

Gene B.

5/14/2018

I really wanted to love these guys. I hear about them all the time on talk radio (Mike Broomhead Show), and have been happy with all the other advertisers there like Zerorez & Blue Sky. When we moved back to AZ, I was debating on going back to Blue Sky, since they were awesome, but didn't want to pay their Initial service fee of I think $150. Green Mango charges this same fee but will wave it with a referral card.. thank you co-worker. So first service was free, BUT you have to do I think 7 services with them or they will charge you for it. I don't like contracts for services (because you can't get out if they suck) but okay I did it. The technician was nice but not nearly as professional looking or acting as their advertisements lead you to believe. I also had a direct comparison with Blue Sky and they were as professional as they say, Green Mango.. not so much. Kind of turned off by this but okay.

Second spray I had the exact problem that so many people here have mentioned.. I wanted the technician to come inside as well so I planned to be home. No call, no show, wasted my entire day. Best part is I tried calling and couldn't get anyone to pick up the phone or to call me back. When I finally got them it was the same story.. technician was out sick and they didn't have coverage, phone system was having problems (this was at least 6+ months ago). To be fair, they did give me that service for free but I would have rather had my day back than the free service but at least they tried.

What FINALLY prompted me to write a review is that we had seen a few earwigs in the house and wanted to see when our next spray was. It took 2 or 3 days to get someone to pick up the phone to schedule. When I finally got them we scheduled it for the following week. This is also when I found out about the 7 total services portion.

When the day finally came, I wanted to make sure I was home and didn't miss the tech so I called to see if they had a time estimate. Guess what? Yep, no answer... tried several times to call. I didn't leave a message this time because I am paying them, not the other way around. When you are paying for a premium service, they should answer the phone, or at least have a phone system that lets you hold instead of leaving a message. The technician did show up and did a fine job.. dressed in worn out uniforms as all the Green Mango guys are. (I wonder where the guy in all their advertisements is? Paid actor?) I don't think the technicians are bad. I think they are all very young and probably just thrown out there with a very lax dress code. They aren't unprofessional but they are polished either. This is a management issue, mainly in the office.

Long story short, when my 7 services are up (3 to go) I will be cancelling and probably going back to Blue Sky. They are the kind of place that you feel proud to have parked in front of your place. Green Mango makes you feel like it's your teenage son's friend coming over.

Sorry so long but wanted to be thorough and honest.

Alicia R.

9/29/2018

I recently had my first treatment with Green Mango and so far so good. My sister referred them to me because she had a terrible German cockroach infestation when she moved into her house. She said it's been all cleared since they started coming out on a regular basis. So, that being said, I took her up on her referral card and gave them a call! Free initial flush at a $199 value. I'm ok with that! Who doesn't like to save money??

The only thing I was slightly dissatisfied with was they didn't knock down the wasp nest or spider webs around the front door. I called and left a message letting them know and I got a call the next day letting me know they noted it for the next time they come out. The wasp nest is not active so, I wasn't too concerned about it. The spider webs are daddy long legs so, I'm cool with them hanging around. If they were black widows, I'd be a little upset! Ain't nobody got time for venomous spiders.

Overall I think the quality is pretty good. I like that the chemicals are safe for our pets and effective because I found a dead roach on our back patio! Better out there than in our house! Thankfully the activity of insects hasn't increased like they said it possibly could. We found a baby scorpion in the bathroom one day prior to our first treatment so, it was perfect timing! I can deal with roaches, but I cannot deal with scorpions! So far no more roaches or scorpions in the house! Fingers crossed it stays that way.

Michelle F.

4/14/2021

Felipe Z was a great technician and efficient in his work. He took the time to listen to what areas I needed serviced and completed them thoroughly. He was very friendly and made sure I was happy with the service before he left. I have been using Green Mango Pest Control for almost 2 years and never have had an issue finding any alive bugs. I will continue to use Green Mango Pest Control as they do a great job and I am always happy with their service.

Amanda F.

4/17/2018

I was a customer of Green Mango for almost 2 years. A few times they cancelled last minute and were impossible to reach by phone but hey - I never had any bugs, so I couldn't complain too much!

Today was the THIRD time in a row they failed to show up for an appointment. The first time - 2 weeks ago - the technician got sick (but no one called to notify me or reschedule), the second time - last week - they just didn't show up (again, no call) and today the pump broke and somehow there were no other technicians available to come out to my house. I should mention they credited my account due to the inconvenience the first two times, but that isn't exactly helpful if your house never gets serviced....
The technician had actually called today and said he would be to be house in 45 minutes. I left work midday, stressed out and frantic to get there on time....... and they never showed up.

Good luck getting ahold of anyone on the phone. Good luck getting someone to show up when they say they'll be there. Don't bother leaving work to meet them because they won't show up anyway.

Not worth it. Pest control companies are a dime a dozen, this company doesn't deserve your money and they certainly don't care about their customers. What happened?!?!

Francesca S.

6/26/2021

Great service.. Very good customer service. This is the place to go if your looking for pest control. Wouldn't go anywhere else. Cost is perfect

Julia G.

11/19/2018

Had a billing lady call me. Trying two more months, will update later once treatment takes affect.

Deanna G.

5/18/2021

Very unprofessional company. We have a No Soliciting on our door for a reason. We don't want to be bothered by salesman's nonsense. Green Mango thinks it's ok to knock on the door anyway and disrespect our wishes.

Melisa B.

10/21/2019

Terribly run company. Two stars because I don't see bugs anymore, but they are unreliable and inconsistent. I've had 3 times where a tech didn't show up, while I waited at home all day. Their reps have messed things up on my account multiple times (charging incorrectly, not properly booking). I will be cancelling after my contract is up to go with a company that is more reliable.

Lisa S.

6/16/2020

I have used Green Machine for 4 years now & rarely see a scorpion. Today Damian serviced my property. He was polite, conscientious asking many questions & lastly quick & thorough. I highly recommend this company.

Tammie K.

11/12/2021

Not only did I receive a text message from Green Mango today advising my next scheduled visit is 11/16, I also received a call from Marcy/Marcie (sp?). She explained that they viewed my review and researched the issue and it appears that I was receiving notifications that were ghost especially since one of the service notices was issued for Sunday and they aren't opened. She had a reasonable explanation and assurance they were looking into why and provided me a complimentary spray on the 16th to try to make it right. Honestly, the personal call was much appreciated and made me feel as though they do care about their customers especially in a day and age where most don't. So, kudos for the personal contact to let me know my concern had been heard and investigated, (it really goes a long way), the willingness to try and remedy the situation and get us back to a mutually convenient and pleasant business arrangement. The only reason I haven't given the update 5 stars is because.....its not the 16th yet and I am waiting to see if they show:).

Jeni P.

6/15/2018

I'm going to be completely honest, they were late the first time they came but after I emailed them, they fixed it in a matter of hours.

I was seeing crickets, scorpions and cockroaches in my house. I have 4 kids, so I was extremely worried. After they sprayed the second time I have not seen a single bug. My next spray is in July, so I will keep you updated! But their customer service seems to be A+

Alan C.

03/12/2021

For many years, I had Truly Nolen, and multiple other name brand pest control companies... NO ONE has been as effective as Green Mango. I have had Green Mango for 3+ years, even after moving, they were one service that was a MUST for scorpion control! Have you ever had to live with Tiny Terrorists? That's what living with scorpions is like. Ever since I have had Green Mango my scorpion encounter went down by 94%! You won't regret having them treat your home! Just make the call!

Claudia H.

01/03/2018

Can't even get a call back!!!
We tried, and tried and tried (for months) to get on this company's list and spend our money with them, as if they were really the holy grail of pest control. It almost feels like a cult that you have to have a referral card??? to give them YOUR hard earned consumer dollars. We finally decided to go with another company, and we couldn't be happier. After seeing the negative reviews, like the beehive that they didn't find, I guess it just wasn't meant to be. I was really interested at the beginning, but usually companies are trying to attract customers, I had a very hard time having to beg this company for so much as a call back. After multiple voicemails and online form submissions, I guess it's just not meant to be... So, one little start for your poor customer service.

Ben O.

9/28/2019

Saw green mango on Instagram, and decided to give them a try. They came out as they said they would, and the gentleman who came was very nice. However, while they did spray and put two glue traps down, they did not look for nor close any openings, so our problem continues. We had another pest control company come out who pulled out the refrigerator pulled out the oven pulled out the washer and dryer and closed any openings that there were. Overall, green mango was not terrible, but they weren't great either.

Chase M.

7/21/2020

When I bought my house last year I found a scorpion inside and immediately started services with Green Mango. After the first service, I found 1 scorpion dead on our patio and have not seen one since. The crew is on time, friendly and professional. I have referred Green Mango to my clients and will continue to do so.

Michael L.

02/10/2021

This is the beginning of my second year as a customer of Green Mango and I am so impressed. My technician today as always is so professional, knocks on the door, talks about any special areas of treatment, super courteous when entering the house, but most importantly I don't have any unwanted bugs, spiders, or scorpions. I appreciate everything about their service.

Kasha O.

05/01/2020

I wanted to wait a few months to really see how their product and customer service was here are my results after a full 4:Fabulous on all accounts!!! 1) whatever they are using, the flower, it's the ONLY that has worked and I live in North phoenix with lots of insects and scorpions, I mean we went from 5 or 6 every two months downstairs a month and lots outside to ZERO in my home and I saw two on the block wall! This company is legit. I spoke w/ a manager lady forgot her name, but she ensured I would get the request I asked for and I did, I had to speak w Alan, due to the change in the request I had and they didn't even bat an eye and did it!!! Now, my other services were cheaper and used far more chemical, but the results weren't there and my dogs would get sick. You definitely get what you pay for in this industry. Their techs are so professional and I love the reminders!!

Jennifer B.

1/26/2021

Green Mango has been wonderful to work with, especially during Covid. Their techs always wear masks, still do a wonderful job; and are consistently friendly. The only criticism I have is that I would love more than 24 hours notice so I have time to make arrangements for my pets.

Oscar G.

04/08/2021

These guys are amazing!!! Never a disappointment, their customer service is our of this world. I just signed my contract for another 3 years, glad to have found them.

Richard R.

11/30/2020

Spot on service professional staff and the only pest control company that has been able to eliminate our scorpion issue. We have lived in our house for almost 17 years and have used Green Mango Pest Control for almost two years. This company rocks give them a call if you have scorpion or other pest issues.

Ashley G.

8/27/2019

I will spare all the details but if you have a new build house and your address is not on Google Maps yet or any GPS apps forget choosing them for pest control. No matter how many times you give them in depth step by step instructions they will not find your house. Unless you have the luxury of answering your phone during the business day to give the instructions they already have on file then don't bother.

Amanda S.

12/28/2019

This company is great. Their customer service is great, you call and get to talk to some one friendly right away. They call you for follow ups and check in. We have a scorpion problem and they have been taking care of it and calling in to make sure the treatment is working. It's pet friendly and they are very through with treatments.

Carmella K.

3/17/2020

Dusty and Cameron made me feel like family from the day they knocked on my door. I have been a customer since Dusty and Cameron had one green mango truck and it makes my heart smile seeing Green Mango Trucks all over the valley. I ABSOLUTELY ADORE them both. They are the few down to earth most genuine people I have ever had the pleasure of meeting. I am still waiting for my Carmel Apple they hand delivered to all of the loyal customer the first year they started! No one could pay me to go with anyone else!

Also thank you both for showing your appreciation with the carpet cleaning! Wasn't necessary but greatly appreciated! #blessed #thankful if your ever in the area don't be shy stop by and say Hi!

Larissa G.

03/10/2021

My family and I have been using green mango for years and have had zero complaints! I feel confident my little one will not run into any scorpions in or outside of our house while running around! The guys are always super nice and respectful.

Laura P.

03/09/2021

Always courteous, professional employees. Very friendly and tolerant of our obnoxious dogs who bark at them through the window!

Dennis P.

1/25/2019

Appointments should be scheduled at least 72 hours in advance, I keep getting notified 24 hours before service and that is not enough time for me to make arraignments for my pets. Green Mangos answer is just unlock the gate I don't have to be home. I pay for full service that includes interior.
I end up having to call and change appointment for a later date.

Mark D.

10/26/2017

I have used Green Mango as my pest control service for a little over a year now, they were great in the beginning and then the last 2 appointments were 3 months in between which I'm supposed to have service every other month. I was about to cancel and give them a bad review but decided to call first. I got a nice young lady on the phone who apologized and we came to an agreement on what to do to rectify the situation. They've always been here when they said the would except for those months of having no one contact me for service.

So after writing this review they came to spray inside and outside, a week ago I got stung on the neck by a scorpion with pain all over my body. Now I'm not able to reach anyone by phone and think I will just go with another company now.

Karen G.

03/01/2021

They are amazing! I live in Laveen which is known to have a scorpion problem. Saw three of them right after we moved in, hired Green Mango, haven't seen anything since. They are quick, courteous, and appear to know what they're doing. Well worth the money to me. CALL THEM!! I highly doubt you'll be disappointed.

Ben L.

4/23/2021

On time and did a good job, it was a little frustrating that the tech was so hesitant to come into my home. We were away at work, and I told them several times it was ok for him to spray while I was away, but he refused to. Had to get my neighbor to come over so he would enter. I get the liability issue, but I had explicitly told him it was ok. More of a headache than anything. Aside from that, great service, quick and clean, and left a slip with the type that had been done. Happy to keep using them!

Sharon P.

10/31/2019

Chase did an Excellent job at my house!!
He listened to our needs! I would recommend Green Mango Pest Control to kill the Scorpions, and anything else that crawls!!!

Marco O.

2/20/2020

Excellent customer service and the quality is second to none. Love Green Mango they have protected my home from Scorpions and unpleasant bugs for years and I know you won't be disappointed if you choose them. Thank you Green Mango!

Cynthia F.

2/18/2021

I have been using them for a couple of years their technicians are always courteous and helpful. I would recommend their services.

Ann M.

09/06/2019

They don't listen. My mom died. I wanted to reschedule. I told them, I will call you for my next appointment- drove all night to get home. My God! They don't care.

Derek P.

10/21/2019

Michael G was timely, professional and very helpful in educating me on the treatment process and how the services at green mango benefit me as a homeowner. He was courteous and focused with his work and made a lasting positive impression of Green Mango. Thank You.

Lisa H.

12/23/2018

I went with GM for a year and I was nothing but disappointed! My first incident, they had cancelled my appt and given me no notification of this, then when scheduling, they refused to give me a time when they would come to my house and spray the inside. I work and can't be home all day nor can I take a day off every month for their service, but they advise giving you a time is not their practice.

Twice I had them spray and before the two months were up, I found a scorpion, this was on two different occasions, both times they scheduled me for a few days later. The scorpions were found INSIDE my house. The second time my daughter got stung because of their incompetence.

I ended my service due to the fact that they AGAIN did not schedule a service with me and I wasn't home when they came to spray. I always sprayed inside and outside, this time they chose to spray the outside and they skipped the inside due to me not being home, and since they didn't schedule with me, there was not going to be anyone home. One of the many times they chose to work my schedule at their convenience and not communicate with me. They then tried to charge me, I only knew they came out because I found a bill in the backyard, and I barely ever go back there.

I asked them to cancel my service with them and told them they had no right to charge me because I didn't schedule this appt. they then told me that they wouldn't cancel their service agreement with me until I paid for the service. I wrote a detailed message and still insisted.

The new service I have even told me that Green mango has been fined for falsely claiming to use clean products and this crap is not clean or healthy for people to be used in the home! They are horrible and I will NEVER go back to them again!

Oh! When I moved in to this home they told me I had German cockroaches and they were nearly impossible to get rid of. They said I had to do this and that, etc etc. My mother researched and found that we could slice up prices of a Spanish soap called Lirio as well as bay leaves, and they would go away. Since we spread this soap throughout the house (and leaves throughout the kitchen), we have never seen another roach! We also learned since the last incident where my daughter was stung, that scorpions don't like lavender!

Green mango is not professional and they have horrible service across the board! I've since switched and have not seen a single scorpion! Saw them throughout the time I was with GM and I no longer have my home sprayed. Makes you wonder why I saw scorpions various times throughout the year when I was with GM and 6 months with the new guys and nothing. Hmmm....

Kim H.

2/14/2021

Always great service. We've been using their service for over 3 years now and they have been delightful to do business with I highly recommend their service

Marjorie D.

11/20/2020

Devin was professional, thorough and knowledgeable. I hope we are always on his route.

Shannon K.

11/19/2020

My usual tech is here over an hour. He wipes cobwebs and makes sure to spray all areas. This guy was here 10 mins. The turnover in too high with this company.

beth l.

02/11/2021

I used Green Mango for about two years. I never had more than a few days notice of my appointment date. This company also does not give you an time window on the appointment day. I also felt the need to be present for treatments as the techs often missed areas. For the price, there are more consistent and better quality services out there.

Dawn B.

02/08/2021

They usually do a great job. Only 1 tech that was bad and I complained. I use them for our rentals also. I love they are non toxic. Only reason I didn't give 5 stars is I wish the same tech would do our ranch.

Reece R.

8/25/2019

Been dealing with Green Mango for about 2 years, most of the technicians do a good job, the one that was at my home this oast week did a terrible job.

Will ask them not to send John M. again.

Marijo J.

02/05/2021

The trainer that came today for our service was on his phone almost the entire time the trainee was working. I had to ask the trainee to not spray the windows, and he was quite accommodating, however, the trainer told me he couldn't control the pressure of the spray because of the equipment they have. Really? I've had this service for over a year and my windows haven't been splashed like today. We ask them to spray inside the house, but they did not have shoe coverings ...we had to supply them. We are in a pandemic and you don't supply your employees the proper equipment to protect your customers? They did not use the white powder around a single door or either of our garages. I'd say your TRAINER needs to go back to being a trainee because he is passing along some pretty bad habits!

Bethany T.

4/14/2020

First visit was today and Hector Uribe with Green Mango did a great job! Extremely thorough and got every inch of my new home. I am very happy I decided to use Green Mango! Thanks Hector!

Jen K.

1/28/2021

Nick Haynes is my service technician for Green Mango. He is courteous and professional! I highly recommend them for your pest control needs.

D A.

1/29/2020

We have had such great luck with this service. Few pests in a newly developed area and the few times we have seen anything in the two years, they come right out at no additional cost. The service is great and the employees professional. Today we had Roy. Exceptional. Thanks.

Wes S.

11/05/2019

I have had several pest control companies and none of them could completely get rid of scorpions and other pest. So far Green Mango has been successful. I had lots of webs on my house too from some other bug and their rep even had a long handle brush to clean the high areas which I have struggled to do myself in the past. It was night and day difference once I switched to them so I recommend you give them a try. They were referred to me by close friends who have used them for a long time.

Jill C.

07/05/2020

Thank you Alan, a Green Mango account manager, who had repeatedly told me in our conversation how they have over 30,000 customers. Basically, this was his way of telling me that I don't matter at all. I cancelled with GREEN MANGO on the spot after three years. Too many other vendors to choose from. I'd rather be with a company that appreciates my business. My suggestion to Green Mango - tighten up on who you promote to Account Manager, or you will NOT be maintaining your 30,000 customers as I don't know too many people who would want to deal with your employees who abuse their authority.

Richard R.

06/04/2020

They are the worst and expensive . I called them to cancel the service because I found somebody cheaper for the same service. And they still came out to service my house i told the guy to stop. After a 2years they still charged me $30 for service that I didn't want. I can't believe a company is so desperate for $30

Christine S.

9/18/2017

After tons of recommendations, I finally called these guys. For 18 months, I was with another company that came out monthly. I swear the former company must have been using water. I still saw crickets and scorpions. The scorpions were either dead or alive 50/50. Saw 1 like every 4 weeks or so; wasn't sleeping. The crickets I'd see inside as soon as dusk came. Tons outside. I would wake in the morning in summer and find 2-3 dead bugs inside daily. I just thought that's Arizona. Finally, I asked someone after they recommended green mango, how often have you seen scorpions since? They said once in the beginning and it's been 13 months with no sightings. So I gave Mango a call.

Nathan was the tech who did the first treatment. Our property is a little less than an acre. He was very thorough and took the time to do entire property. He did the fence and focused on fruit and palm trees. They told me to expect some increase in activity over the next 30 days. But, thankfully nothing. I requested Nathan again. He focused on the back wall and plants, treated inside.

After those 2 initial, the service is every other month on outside. They will do inside at anytime you request. For my 3rd treatment, I did request inside because I had become so paranoid from the previous pest control service. I'm not sure who this tech was..he didn't spend as much time but 1) I'm
Not sure if protocol changes after the initial and 2) I still haven't seen any. It's now almost 6 months and I've seen no creatures!! And it was peak season for the bugs too. Knock on wood!!

I'll definitely renew. Their service is bimonthly after the initial. The price is comparable to a monthly service if I calculate the 6 month altogether.

The desk staff is busy but very friendly. My dogs were outside twice and they rescheduled me at no charge. The second time they were able to come back same day. Highly recommend!

Laurie W.

1/16/2021

Bobby came this morning to service my home. He was such a nice young gentleman and thoroughly explained the treatment he did. It was just as expected from such a great company. I have used Green Mango for two years and I am not disappointed with this choice. A great professional and thorough service. I had an issue once and it was taken care of immediately. I highly recommend this company!

Dharmesh R.

10/22/2020

I have been using green mango pest control from 2+ years. They are very professional. Specially their technicians. Very professional and friendly. They have lots of knowledge about pest services and provides amazing recommendations.

Tommy L.

9/16/2019

Extremely professional and did a great job on my home. I will be using for all my pest control needs.

larry r.

01/06/2021

Appointments are automated including reminders. When you respond to a text you don't hear back. Not sure of a renewal as of now, service is nothing to wow you about.

Mike E.

10/14/2020

Been customers for over 3 years. Prompt, professional, and personable. The organic nature of the product is a plus, but the service is what sold us and continues to do so. The techs take the time to listen to the customer when they are onsite and treat accordingly. THAT is what produces effective results:

S S.

01/05/2021

I usually love the service but our technician today didn't wear a mask and didn't seem to care about social distancing. Needless to say I didn't let him in the house to spray and he just did the outside service. Such a bummer. I'll be calling the office to let them know because with hospitals at capacity this kind of nonsense is unacceptable, reckless and selfish.

Kathy D.

01/04/2021

Pretty irritated that I don't get a call or text when the technician is enroute... can't properly plan my day when you never know when or if they are even coming out. Just looking for reliability

Nicole G.

09/08/2017

Update to below review: Cameron very quickly reached out to us after this review and rectified the problem. It seems as of now everything should be smooth sailing with Green Mango so I truly hope the change stays! Based on Cameron's quick response and willingness to help, in updating the previous one star to a 4 star.

I'm sad to say that as Green Mango has grown their customer service has significantly declined. We've been promised Saturday appointments only and yet every time they schedule on a different day and we have to call to remind them of the Saturday only request. They rarely return calls promptly like they once did. We've been a loyal customer for about 5 years and we are planning on finding a new pest control company. They'll lose a lot of business as we used to highly recommend them to someone about once a week. Now we don't.

Heather B.

01/01/2021

We have been a longtime fan of Green Mango. Thanks to each team members and recently Nicholas, for excellent customer service. We appreciate the professionalism and efficiency of our service. Thanks!!

L S.

10/07/2020

Green Mango Pest Control has been serving our home for over a year now and we are very happy. Safe, effective, great service. It is important for us to use products not harmful to humans or pets yet effective on pests. Brian has been our regular service rep and always courteous, kind, and offers great service.

Keith D.

04/02/2019

Green Mango has not delivered on what they promised! We had been working with another pest control company over the past 14 years, but I stopped by the Green Mango booth at the Maricopa County Home show to hear their pitch. The Green Mango representative that I spoke to said he was very familiar with my prior company because he had worked there, and went on to explain that Green Mango provides a more extensive service because they would treat the whole yard every time, not just the perimeter fence, around the exterior of the house and the interior baseboards. He explained that Green Mango spreads granules to cover the whole yard between the fence and house and do so every visit. On that basis I signed up and discontinued my service with my prior company.

Fast forward to the first Green Mango visit. The technician was polite and sprayed the fence, around the house perimeter and the interior baseboards. As he was getting ready to leave I asked about the promised granules and he said they never apply granules and don't even carry them on the truck. He tried to call the office to discuss but nobody was available to talk to. He promised to have someone call me to discuss.

We received a voicemail from a Green Mango representative who said he wanted to discuss the issue and left a number for me to call. We've called multiple times over the past 1.5 weeks and left numerous messages, but have received no return calls. Today I sent an email to Green Mango telling them to cancel my service and magically they were able to call me back in 10 minutes. The representative proceeded to tell me that the technician was wrong and that they apply granules upon request. Why would I have to request what was promised?

Disorganized and dishonest!

Debbie S.

9/18/2017

Just had Jake out for my 30 day check up. I have tried 3 other pest companies the last 6 months. This one wins! Jake was pleasant and thorough. Nice to have the same rep each time.

I have not had any pest activity since we switched to Green Mango. When we first moved in I tried another company and they had terrible customer service and only guaranteed to come back up to 14 days later. I had lots of crickets in the new home and we all know they are food for scorpions. I know my neighbors have reported scorpions but lucky for me---no more crickets and not a scorpion in sight!

Green Mango will come back if i have any issues before my next bi-monthly service. Great peace of mind. Prices are similar to other large pest companies I have tried.

Mary Eileen P.

07/12/2019

All the technicians from Green Mango are nice and the staff is nice however the communication between office and staff never happen.... they never get there when they say they will... or they show up and don't call.... or will leave messages and say why aren't we home after the technician was already there.... the last message I received, the technician had already been to my house and someone from their office left a horrible message to me saying why I wasn't home, they are going to leave etc.... And also wanted to mention, we just had a spray done a couple of weeks ago and last night found a very live scorpion so obviously our last technician didn't do what they were supposed to do... we literally started having problems within the first month of having them and then were under contract for a year... contract ended just a little while ago so I'm done with them!

Alex L.

11/07/2017

So... I've been a Green Mango customer for 18 months. I see the reviews here and I just can't agree. I've never had an issue with them not showing up or I was given notice. My situation is a little different. I do not like seeing new people around my house so I request Hunter. He is a really nice guy, can explain everything to every last detail, and takes his time to do the job correctly. I've had three companies before and I always had silverfish and other insects until Green Mango.

There was one blip and it wasn't even their fault. I changed my number, lost my card I put on file with them, AND my son turned off my email that synced to my phone. When I realized what happened I called and the girl was super nice. She said they would be out ASAP and they would do another 30day follow up at no additional charge. We went about four months without service; while it wasn't their fault they had no problem helping me. I read these reviews about the bad service and I have a hard time believing some of the things I read. I'm not saying it's all false, I'm just saying I've never had this experience. They got me back on track.

Hunter broke his arm so they asked me if it would be okay if Pete came out. The girl stated I know your file says to only send Hunter, but unfortunately he is only working in the office for a few months; what it be okay to send someone else? I said she. Pete was great. Now I've got two guys on my list.

I just moved nov. 1st. I setup an appointment asking for either of those two. They said they couldn't send either, but asked if they could send one of the most experienced guys named Mason. I said sure! Mason showed up on time, got to work. Had a conversation with him. I can tell they really like working for Green Mango. Now I have a third guy I don't mind in my home. Great experience there.

I've referred a lot of people to Green Mango. I have friends who are looking to move to Arizona from California and scorpions are their biggest concerns. I tell them green mango is the only way to go.

I met Cameron at a home show recently. Really nice guy. Really takes pride in his companies.

Debbie K.

05/02/2020

Today was to be my first day having my home treated by Green Mango. When I made my appointment last week I was told I would have a morning appt close to 8:30ish. I got up extra early to get my workout in, took all of my puppy fencing down so the tech would have ease reaching the back walls, moved things away from walls in the garage. When no one showed up I called only to find out my service window moved to noon to 4 with no call to see if that would even work for me. I called, spoke with Champagne (who was very nice), cancelled my appointment and contract since it never got started and will be looking for someone new. I wish I would have listened to the reviews that say they do this or stuck with my gut when I see so many tech at the side of peoples houses talking on their phones vs spraying. If you have time to wait around, this is the company for you, if you have a life and want to be respected this is not the company for you.

Pete H.

5/14/2020

Pre-paid $199 for a pre-treatment on a rental property, they were a no show, sales agent did not return 2 calls.

Brooke B.

08/03/2019

I had green mango for the year contract. I wasn't feeling the every other month service since it is so hot in Arizona. I didn't have a distinct problem with them, I just felt like service was insanely fast. I like the option to refer people and get free services but it feels like if you didn't all the way like the service, you'd still selfishly recommend it just to get the service.

Gary R.

4/27/2017

What can I say? This is the best pest control service in town. I had a MAJOR issue and it was quickly resolved by Dusty, Kayla but most of all Steve. His knowledge and attention to detail is hands down the best of ANY technician in the valley. He can answer any question you throw at him and will solve your bug problems even in the most severe of cases. My home was featured on ABC 15 News regarding the scorpion infestation, and I had been battling the scorpions for years. Steve came to my property and did ONE treatment. On his follow up black light treatment we did find a bunch of scorpions.....DEAD! Literally every one was belly up or crispy. He still went through the entire property, and even killed all the scorpions in the common areas near my house in my hoa. Thats 5 star service!

I Highly recommend Green Mango.

Laura G.

12/05/2020

I have had multiple occasions where service was missed. There is a lack in communication between the techs and the dispatch office creating confusi

D D.

12/04/2020

Always ontime and very professional. No scorpions since we started with them for several years now. Great employees

Pk A.

02/05/2021

Their pricing and timely scheduled bimonthly service is good but they won't ask to spray inside. Last month we asked, was told it is extra.

Megan B.

1/25/2019

Management for this company is horrible. They only care about money and try to scam customers. I had a agreement for services every other month. Over time they began pushing the services closer and closer, and this month it was only 6 weeks from the last service. Pushing services this close will result in 2+ extra services a year, which I would be charged for, but did not agree to. They are also horrible at notifying you of an upcoming service. This last one I got the call/email at 4pm that they would be there the next day. They also never provide service windows, making you wait at home all day for them to arrive. How can a person realistically be available all day to have the inside of their home sprayed with only one business hour notification. This results in my loss of half of the agreed upon service, yet I still have to pay for a full service (since it is 'my fault' that I wasn't home). So they are scamming money that way as well. The last straw was that I asked to speak with a manager about my concerns. I was told that one was not available and they would call back as soon as they can. Two days later and they have not bothered to call. So services canceled and I will find a company that actually cares about their customers.

Only reason for 2 stars instead of one is that the actual service technicians have all been completely professional and friendly. Nothing negative about them!

Stephen P.

3/21/2019

I gave green mango 5 treatments to impress me and failed. They are inconsistent with the service they provide only one time they knocked down cob webs. When they move stuff out of the way they're it wherever they want and don't put it back. They drag the hose all around and knockover things and mess up the rocks. Every tech will miss something. They get in and out as quickly as possible. I even had went over this with a manager in person after the first two visits were poor and the following visits were just as bad it wasn't until I cancelled they said ohhhh we can send out our best guy from now on. 4 out of 5 techs look like they just rolled out of bed when they show up, backwards caps just super unprofessional . The only thing consistent is how terrible they arw

Mony W.

11/24/2020

We have been a customer for over 2 plus years very pleased with your service. The service guys are very polite and very professional. My only gripe is I have since day one been requesting 1st in the morning and you have only accommodated us with that a couple times otherwise you show up when you want to. I would like to change that. Thanks

Cassandra A.

02/05/2017

I tried several companies before a friend recommended Green Mango, and now let me recommend them to you! They are THE BEST! First, their process is extensive; they even spray up the yard wall to ensure nothing gets through! Next, their customer service is absolutely UNMATCHED! They are friendly, they make it easy, the take good notes, they call before, they CLEAR DEAD BUGS and SPIDERWEBS (so gross, and one of my favorite parts is they remove any bugs who died on my patio thanks to their great treatment.) Recently, I was out of town and Josh (my technician) called me to tell me he was at my house (they can do the outside when I'm not home, but I like the inside done too.) He went above and beyond to do the inside including waiting for me to have the garage opened and taking care of locking up too. He is AWESOME. If you use pest control, you need to use Green Mango! You won't regret it!!!

Lastly, if you want your first treatment free, Tell them Cassandra Anderson (Gilbert) referred you and they'll give you their $200 Extensive First Treatment FREE! Or, if you have friends who use Green Mango, they'll have a card for you that gives you your free month.

Colette F.

11/17/2020

Technician was on time and very courteous and polite and did a very thorough job. What I didn't love is that he came with an empty tank (I was the first job of the day I'm told) and he asked to use our water to fill his tank. I don't think Green Mango should send their techs with empty tanks and use customers water supply to fill their tanks. Other than that, excellent service o

Kelly C.

11/10/2020

Green Mango has been my pest service for over two years. Very happy with their service. Highly recommend.

Wonda L.

1/13/2021

Misquoted multiple times. Thomas Lofton told me he was a supervisor. WHOA! I hope he's leading a small team!

Kelli R.

11/04/2020

Terry from Green Mango was great! He really took time to explain all that he was doing as well as what we needed to do to keep the scorpions away. Like cleaning up all the leaves that have fallen (crickets love leaves, and scorpions love crickets!) He was very thorough in his work and knowledge. Thank you!

Amber S.

11/03/2020

I was not home so i was unable to make sure that my animals were inside due to having an animal door, and a gentleman named Jordan was very kind and called me letting me know as i assured him he could just skip the back yard for today he was very professional and offered to have you guys reschedule another date for you guys to come back out! I made sure to let him know it's okay and just skip it! my yard and house has been big free since i've started using Green Mango! i am very thankful for this service!!!

Joe A.

11/03/2020

I could tell the young technician was new. He listened to what my issue were with ants and he was conscientious and concentrate efforts to that area next to the wall. Thank you, best wishes.

Machelle R.

11/02/2020

Service was good and the technician wore his mask the entire time and we kept a safe distance from each other. I asked him to leave info on our table outside when services were done and he did. It's nice it have someone just come so their job and not have to worry about anything.

Megan R.

08/08/2019

Really liking them after 3 months, haven't seen a live scorpion since! Easy to get a hold of them, professional and punctual. I like that their products are safe for my kids and pets. I can walk barefoot in my house again!

Katie S.

10/28/2020

Never a bad experience! The technicians are always polite and very thorough. I also appreciate that I get a text alerting me that they're 15mins out and so I can prep my dog, etc.

Adrian R.

10/26/2020

Great company, good communication. Best pest control I ever had. They really go above and beyond when doing their service.

Natasha V.

10/23/2020

Professional and extremely helpful with insect and pest issues.

Nadine F.

10/22/2020

Our service tech was on time and very efficient. He was also very polite! We love Green Mango service!

Audrey G.

10/21/2020

I have had green mango now for about a year. I have to say that there is no consistency with drivers as well as the service. I believe it depends on the technician? I am not even sure what they are supposed to be doing other than spraying the perimeter of my house. Some guys dust the entry ways/doors with little and some with more powder. I have to remind them to clean the webs from the doorways sometimes and only one has ever addressed ants that they have seen. About midway through my contract they seemed to have scheduling issues as well as equipment issues which delayed the service or changed the date and although I have called several times it seems that even scheduling is sometimes not consistent. So I just give up and hope that my contract ends soon as I am not paying more money. The pamphlet they leave tells me how much they use and what they did. But I either get a 20 min guy or an hour guy. I just wish they understood that most of us these days have cameras and watch.

K W.

10/21/2020

The technician was extremely thorough getting rid of all our spider webs . Took care of ants and scorpions . I am so impressed by green mango pest control , I would recommend them highly to anyone who wants a great pest control company ! The technicians are always very professional and courteous too!

Angela R.

3/14/2019

Michael G is the best! Always courteous and friendly. The service is awesome and controls the critters.

Jenevette G.

10/19/2020

Professional Technicians. Friendly to pets. Listens to my requests. Gets right to work. Trust customers for their business as a valued bi- monthly customer.

Jenny M.

10/19/2020

Had Green Mango out to treat a wasp nest for my mother that a previous exterminator was unable to get rid of. Roy was so thorough and friendly. He found 2 nests and removed them both. After the service he called me to give me an update and let me know the problem had been resolved. Huge relief to know my mother is no longer at risk when working in her yard.

Jessica D.

3/29/2017

If you are like me, and scared of scorpions, you'll do just about anything to get rid of them. Home Defense products didn't work so I had Blue Sky Pest Control start spraying my house. After little to no change in my scorpion population with Blue Sky's services, I decided to try Green Mango Pest Control. I've now had Green Mango servicing my house for a year and I am happy and relieved that I no longer have scorpion issues. Scheduling is pretty open and the service techs are nice too! My tech, Colton, is very pleasant!

Jayme C.

10/14/2020

Very professional and friendly!! We haves used Green Mango several years, would highly recommend them.

Lindamaria S.

10/07/2020

I have used Green Mango for the last 4 years. I am pleased with the service but have been lucky to have had Terry service my house twice in consecutive visits... once to correct a previous service and then a regular monthly service. He was thorough, and took care of a very aggressive spider situation. I can't thank him enough for his professionalism and excellent service.

Alison R.

10/07/2020

I've been a customer for many years and I'm always pleased with the work. I've used other companies before, but they couldn't keep the scorpions out of my yard or house. I haven't seen a scorpion since I switched to Green Mango. Quality work, great customer service, and great value for the price.

Ana D.

10/06/2020

Green Mango is always on time and their technicians are really friendly. They are very flexible if I ever need to change my appointment and their product is safe for pets as well.

Tim M.

10/05/2020

Aaron Babb was the Green Mango tech that treated my house/property today. He did an excellent job. Very professional and thorough..

Ralph K.

06/08/2019

If you're considering a pest control company I highly recommend that you take a look at Green Mango. The pest control techs that they send outAre always professional, courteous, and pleasant to work with. Our home and Gilbert has seen lots of activity when it comes to the critters! We've seen scorpions, earwigs, crickets, and even Beatles. I'll never switch to another pass control company and believe they're worth your service.

Ashley Y.

07/08/2020

I just receive a phone call from Kayla about my experience and she apologized how I was treated. I could really tell she cared and made things right. this is the type of customer service i should have received for the manager yesterday. I appreciate the fallow up and making this right. Will continue to use this company but will be speaking to Kayla with any future convos.

Amanda S.

12/11/2019

We've been using green mango for about a year and a half now. I gotta say these guys are some of the most polite people reps that come to my door. They always take their time to ask questions and make sure that they're doing what we need them to do. We've never had an issue. Every once in a while we may see a pest on the outskirts outside and we will call them and they get here immediately. You can tell that they don't want anything to become a problem just like we don't. This is a great crew. Today I had Eric Campfield. He was great. Nice guy!!

Tammy T.

06/03/2017

I have had been hearing all the commercials for
Green mango so when we closed on our new home I decided to check them out! I don't want ANY SCORPIONS! They crew at green mango are all young energetic and fun. We had a very nice technician come out! So far we have seen very little activity and we are super happy with the service!

Kelsey S.

9/13/2018

Today I canceled my service with Green Mango after over two years and three different homes. At the beginning, Green Mango was fantastic. Proactive in scheduling my service, always gave a time window on appointment day, and no bugs! Over the past six months, all of this has been eliminated. For the past six months, I've had to call Green Mango to schedule my appointments as it's not happening proactively, and a time window is no longer provided. This has become incredibly inconvenient as 100% of the time nobody at Green Mango answers the phone, so I have to leave a message and hope that someone will call me back (often times I never get a return phone call). On Thursday, September 6, I called the office to schedule my appointment. It had been over two months at that point and I have so many spiders, cockroaches, and crickets that you can't even tell I pay someone for service. Per usual, nobody answered the phone, so I had to leave a message. I received a voicemail from Green Mango six hours later, stating that she scheduled my service for Wednesday, September 12 - which was yesterday. I waited around with my newborn 2 week old all day, and nobody ever showed up for my service appointment. Not only did nobody show up, but nobody bothered to call me to let me know that my appointment couldn't be kept. After speaking with someone in the office today, my appointment was apparently rescheduled to the 18th (why I have no idea), yet no one felt that it would be important to let me know. When I spoke with someone in the office this afternoon, she blamed the bad customer service on the fact that Green Mango has tons of turnover. Company turnover isn't the fault of the customer, so it's extremely inappropriate to give your clients this type of excuse for why customer service is nonexistent. Before hanging up, she told me that they are working on hiring more people, and that if I decide to come back to them in the future, they should have enough employees to provide good customer service to me again. Really? You should focus on providing good service now, not just in the future!

Green Mango has been doing a lot of marketing, and it seems they are growing too fast to keep up with their current customer base. This is a shame as you need to make your existing customers a priority, not just new ones.

After this experience today, I switched my pest control service to another provider. The price is $25 higher, but I am already much happier with the customer service experience.

Court S.

4/27/2019

We love green mango! No other company has been able to keep away scorpions (and other bugs) ...but I'm mostly concerned about scorps! They always come when they're scheduled and have ALWAYS come when I've called about seeing bugs in between visits. Ross is our tech and he's always thorough and very professional! We've been using green mango for over 2 years now. Highly recommend!

Vicki C.

09/04/2019

Wil was our most recent tech and he was very good! He explained things to us and was very personable, professional, and on time!

Kim D.

8/31/2019

Michael G. was our pest control specialist and he was awesome from start to finish. He gave us a thorough breakdown of the services we were receiving today as well as our next six visits. He paid close attention to our pet and made us feel assured that he was safe with the treatment inside our home.
I would recommend GreenMango and Michael G to any and everyone.

Cat C.

11/13/2018

Green Mango has been great. They are always receptive to my requests and suggestions and they text me a day or two before my next service date. I was having trouble with scorpions and have seen fewer and fewer on the fence as they continue my regular treatments.

Lisa O.

10/21/2020

Called day before to inform ants were spotted in kitchen. Scheduler said she'll make a note to have technician bring taro or whatever was needed for kitchen for ant traps. Technician did not have any at the time of service next day. Said he forgot them. Very disappointed, since ants are getting into everything! Still waiting for said ant traps.

Eric G.

5/23/2019

Amazing service! On time, very professional, they went above and beyond and I love their guarantee!

Shannon F.

08/09/2020

House was infested with crickets! They were upstairs, downstairs, coming from the attic, coming out of outlets and light fixtures. We even started finding scorpions in our home. We tried spraying ourselves with home defense. We were using that spray 1 to 2 times a month and it wasn't helping. Green mango has been here one time to spray and I haven't seen a single alive bug of any type anywhere. And all of the cricket sounds where gone!!! Highly recommend!!

Sam W.

8/26/2018

There was a mix up in the beginning with scheduling but it worked out Colton did a great job we'll see if termites come back. Give him a raise he did the job all by himself.

Jen M.

11/14/2018

I have been with Green Mango for over 3 years. With each year, the business end has gotten worse, and this past year, I only remained with them as they have continued to promise this won't happen again and Let us make it up to you. Today, I finally chose to part ways for good, which is heartbreaking as they do have a great technician, Colton G, but the office and management need to get their communication in line.

In 2017, I noticed bugs in the garage and front porch. This was something i had not seen before, I could not recall seeing the technician and wondered if perhaps I just missed seeing the technician. I called to verify when they serviced my home and I was told that they had a new computer system and several homes were not transfered over for some reason, but they would be happy to come out. The technician came out and was at my home for only a few minutes and said he would return as he was running low on glue traps and spray. When he did not return, I waited a few days and they sent another technician out, Colton G. Colton gave a very thorough look at my property and noticed that there were several areas that were not treated. From that point on, I let Green Mango know that ONLY COLTON G would be allowed to do work at my home. He came on time each scheduled appointment and was spending quality time to make sure that every area was maintained. In July 2018, I began to see some small insects again in the garage and front porch and began to research when I was serviced last. It was in FEBRUARY. I called Green Mango and they again said for some reason our account was not scheduled and they would get us on the schedule. I asked them to review my notes and reminded them that Colton is the technician. Two weeks and many reschedules and another technician calls to say he is coming early and was actually in my driveway to service. I asked where Colton was and he informed me he was Coltons boss, but he would call the office and ask someone to call me. When nobody called me back, I called and told Green Mango that I was not happy with the run around and I would like to cancel any further visits. A manager called me back and stated that she is unsure who was at my house or why and would really like to keep us as we had been valuable customers since the beginning. She offered to schedule us out for the remainder of 2018, July, September and November all free of charge for my inconvienece. September came and they charged my card. It took many phone calls and messages to get a credit. Today, they again charged me for a free service and when I called, they offered to just apply a credit to January. I told them that I would like to discontinue all services with them and I would like to speak to a manager. I was then put on hold and after a while, the receptionist came back and said they would reverse the charge for today and end the services.

I feel that they do have good intentions, they have just gotten too big to take care of their customers. Perhaps they should focus on one business instead of adding more companies to their umbrella.

Stacy L.

7/26/2018

I work for a preschool and have been calling them now for over 3 weeks. When I finally got a call back they set up a consultation, and said they will email with a quote. I have been calling them now since. Going on two weeks and yet to get the quote or a call/email back. I am done trying to set up something with them and will be using another service. They have horrible customer service and I will never recommend them.

Susan S.

07/06/2018

We have tried to reach someone at Green Mango Pest Control several time!!! only to be greeted by the answering machine to please leave a message!!! This is very frustrating as NO ONE EVER called you back. WE are so very frustrated with this company and need to talk with someone regarding BILLING!!! CALL US BACK! Your company has our information, I have left our name, our phone number and address! Your call volumes??? I have been trying constantly!

Brittany P.

7/29/2019

Terrible company. I signed service agreement and was charged for services when no services were EVER performed.

Spoke with Wes this morning who explained the company policy was to charge after the service is performed. Scheduled service for today. Received no call/text/or email stating service would not be performed today yet no one showed up to service. Checked my online banking which shows I was still billed. Not sure why company policy would not be followed.

T C.

7/26/2019

I had my home re-serviced today by Michael G. Green Mango was here 3 weeks prior and I found a rather large scorpion next to my sons crib which of course sent this new mom into panic mode. I must say Michael was more than thorough. He actually was very understanding and really took the time to go through the inside and the whole back yard and got to everything that he could see as a potential problem. I will say I've seen less critters and I'm finally feeling eased since having the reservice. Thank you again.

Elizabeth F.

12/24/2018

While their pest control works super great (haven't seen anything since I started using them in March). However their consistency to make appointments every other month is not so great. The last time they were scheduled to come they cancelled last minute, and said someone would be out the following Monday. The person scheduled for that day also cancelled last minute, and no additional appointments were made.

Colby J.

7/30/2018

GREEN MANGO IS KILLING IT!!!
No pun intended I moved into a home that has a 1/3 acre with lots of palm trees grass shrubs and a pool, I immediately noticed scorpions around the property and a couple inside the house
This is unacceptable because I have a 1 year old and she had one run right by her!!
I called out a home sealing company and had my house sealed top to bottom. It's amazing because after black lighting I noticed the scorpions would be heavily located at the roof line and trying to get into the cracks
My next step was to fire my current pest control company and get some referrals for a new pest company
My brother in law said they did the same and hired green mango and they have been happy with them
Let me say green mango is extremely thorough and they leave no stone unturned
They granulated my lawn, they dusted cracks in exterior walls, door jams, under pots and chairs and sprayed like crazy
I continued to hunt these little pests every night with a black light and after the second treatment I can't find any!!
I was disappointed as I grew accustomed to the hunt! I have had zero in the house since the sealing too!! Now here's the thing my neighbors are idiots who spray themselves with a good chemical but they are missing a lot of areas and consistency and others neighbors are probably ok with just living with scorpions, So that means their scorpion problem is now my scorpion problem and every time one comes over the wall we will get them! They cannot survive on my property green mango will kill them!! I wish we could have the HOA use them for the exterior areas parks and sidewalks and get every neighbor onboard to eradicate this infestation!! Haha but seriously get GREEN MANGO ASAP!

Alexandra T.

4/28/2018

had heard very good reviews on the radio and from other customers so after seeing a scorpion near my infant son's playpen last week I called and signed up with Green Mango, paid the startup fees and all. Unfortunately they did not have any evening appointments so I scheduled for the first available appointment on a Saturday (today). They were supposed to come between 10 and 2. Well to my extreme disappointment they never even showed up. No call, no email, nothing. Being that I have an infant I needed this service badly due to scorpions (especially baby ones) being possibly deadly to babies. I am BEYOND dissatisfied and will be contacting their corporate office or whoever I need to.

Peter S.

08/01/2016

****LOOK NO FURTHER**** Hands down the BEST pest service in the valley. The customer service on the phone and Brian (the tech that comes to my house) rock. Friendly and informative. Answered all my questions.

And, I have no more bugs. And the scorpions are outta here. The referral program is great.

Go with Green Mango !!!!

Love F.

7/19/2016

Update: I got a call from the owner who went above and beyond for his company and for myself as a potential customer. I am actually impressed as good customer service is hard to come by these days. They're coming out first thing tomorrow and I appreciate the timely service!

Heather L.

09/07/2019

We are so happy with Green Mango! Alan N. Came out today and did another amazing job!!! No scorpions since they started spraying over a year ago. Go with Green Mango! They are the best and I highly recommend!

Justin C.

9/18/2017

We have used Green Mango for a few years. We used to use Terminex. Green Mango made us forget about that company quickly. Green Mango has always exceeded our expectations and is very affordable. No scorpions here or getting bit in the middle of the night. Thanks Green Mango, we also love Blackhat Security!!!

P.S. If we could afford a swimming pool...........we would also use PINEAPPLE POOLS!

Uzark P.

09/01/2018

They boast of all natural product to control pests and that is what drew us to this company, but having them has probably been the worst mistake we made. They almost never make their appointment. 3 out of 4 times they have not showed up. Worse they don't even have the decency to call to let a customer know. I can understand once or maybe twice being late. 3 out of 4 times they have not shown up at all, not late just not shown up. Talk about taking a customer for granted.
Unscrupulous or Incompetent you decide but BAD business never the less.
STAY AWAY FROM THEM

Rene G.

4/13/2016

I love Green Mango!! We switched to their services about two years ago and have been very pleased ever since. Their prices are very reasonable, their employees and customer service is OUTSTANDING and we have hardly any bugs or scorpions!! Anytime we do see one, we can call and they get right out to respray for us.

I have told all of our friends to use them, as I love the background of the business as well. Very nice family and it shows that they really want to help people be Bug-Free!!

Charles C.

07/12/2018

I signed with Green Mango (GM) 3 months ago and all was well until last week...Crickets are in the house again. I called GM and they said they would be out at the normally scheduled date and time and that should take care of the crickets. I said that's not good enough, I want the crickets gone now, that's what I'm paying for...no bugs in the house. We could not come to an agreement on getting to my house ASAP so I suggested they comp me for the last service or discount me for the next. They said, Oh we're sorry we can't do that.
I'll be sure to tell my friends and neighbors GM wants you to sign a contract, pay the monthly and don't bother them with your bug problems.
When my contract is up Green Mango is gone.
Charles Cripe

Marianne C.

04/08/2018

I noticed that you're sorry/not sorry for your poor customer service - you're only sorry that you experienced phone problems. Please note that the same thing happened at the 2nd house yesterday - only it gets worse. No appt was set up at all so no one was home. Really? The tech called to say he would do the outside and would have the office call to reschedule. (If they can't figure out how to SCHEDULE in the first place, how are they suddenly going to figure out the concept of RESCHEDULING?! The biggest problem is, there are security cameras that show he spent a total of 9 minutes from the time he pulled up until the time he drove away. He never went to the front yard or the front motion camera would have picked it up. I sure hope your phones are fixed because you can bet I will be calling for my money back. You're always spot-on with charging me. That's for sure.

Monica L.

6/23/2018

Very disappointed with Green Mango. I recently moved and have had them scheduled to do my inside and outside three different times. After the no shows and rescheduling i sat at home ALL day thinking they were no call no showing again so i call and find out they have already come to my house an spayed the outside. Then when I complained about them wasting my time the lady blamed me for it not being in their notes that I wanted the inside done and made another appointment that they no call no showed on.

Marjorie G.

6/29/2018

Staff becomes unprofessional over time and lack integrity. Lock you into a contract. They pushed a security alarm service then I found out that the owners of Green Mango owned the security alarm company also, they should have disclosed this when advertising how great the security company was. Major scheduling issues.

I prefer not to give them any stars.

John C.

9/26/2018

We had Green Mango for our last house two years ago and they were fantastic. We found scorpions at our new home and quickly called them for a quote. I submitted my info and waited for their call. Two weeks later still no call, so my wife calls and leaves a message wondering what's up and they call that evening. We schedule for Tuesday and when Tuesday comes NO SHOW. We had been emailing and calling all day and didn't get a reply until the afternoon and it just said we'll be there tomorrow between 12-4. So they show up for their 12-4 window at 4 on the dot haha and the guys in and out in 25 minutes. I feel like I'm in a different dimension because this is not the Green Mango we loved. Poor customer service, takes forever to get a reply. Service was super shotty. We just signed the year lease too

Veronica B.

6/18/2018

I was told they'd be here today between 2-6. No call no show. I took time off work to sit and wait for nothing. Already paid for the service and they didn't even show up.

Jason D.

08/12/2018

Terrible customer service, didn't come on scheduled month for service and said well we have new customers to service great you work with your automated system and no answering phones, good luck

Monika A.

10/28/2019

UPDATE: Today they sent us a bill for services they never provided. WOW!! If I could give one star I would! The account is under my husbands name but he doesn't help and I felt a need to share our experience with this company. We have had them for almost three years. They were constantly either late or no shows within the past year. However we are busy so we have not paid much attention. When they were supposed to come during the summer they showed up without the ability to do a big service so we asked them to come back. When they did come back they came at an inconvenient time. Two weeks who they emailed to come out and we emailed them back to not come and we would reschedule as we had some family stuff. They did acknowledge the email. Then a week later they decided to charge our card for service even though we are not on a contract with them at all. My husband then called and we were told they did come as we had a dog in the yard. Guess what they did not come because our dogs are not in a yard when we're not home. My husband called back and finally spoke to a woman who had a brain and she agreed to refund the service. However today they just showed up at the house without any warning and were exceptionally rude to the point my husband had to threaten to call cops because they didn't want to leave without do a service. While they were good at the beginning, clearly they have some customer service and other issues to work on. So now we need a new pest service. Any recommendations??

J B.

9/16/2018

Ya .. Justin your manager that has no authority to do anything ...told me he would speak to you last Tuesday and call me back.. 5 days later still no call I'm not expecting much to be honest

Jarrett R.

02/04/2016

I am a new customer and am pleased with my service but this morning I was utterly impressed with one of your employee's (Logan/s) actions.

He went above and beyond to call me when he was done and leaving my home. He warned me that there was a man wandering around in my backyard and he wanted to make sure I knew and that I was safe. I returned home and your employee stayed with me while I called 911.

Long story short - the guy was arrested and my home and I are safe.

Thank you Green Mango for hiring genuine employees.

Patrick A.

8/18/2018

BEWARE: I really want to like this company, but they clearly can not fulfill their obligations. I have a pool and am required by law to lock my gate. Every time I am scheduled for service, they treat only the front yard and then call me to reschedule treatment of the back because the gate is locked. I have provided them with the combination multiple times, but the techs apparently aren't told to check with the office for anything. Pretty poor service to send a tech out to perform service and allow them to leave the property without checking with the office. The same happened again this week, so I called to reschedule for the first stop today (Saturday). No one showed up. I checked the website and it shows closed on Saturday. And they changed my account!!!

Jenny I.

04/05/2018

Everything started out well, and I always loved Green Mango because they are a pet-safe service... but service has been horrendous for about a year now. I call and leave messages but do not get returned calls. The phone service was down all together recently, and I had to email them to confirm when they would be coming to my home to spray (it had been about 2 and a half months since my last service and I was initially told they are not supposed to go over the 2 month mark). They were scheduled to come out today but I do not have anything showing that they were here (typically they leave information about their service on my door); so I tried calling the office and they were already closed. So frustrating! They are really accommodating about delaying payment when needed, so I can't give them one star; but I am saddened by how the service has gone so down hill.

Amanda S.

11/29/2018

We have not had any issues since switching to green mango. Thomas L usually does our spraying and he does great with our dogs and is professional when he arrives and does a great job. I will definitely recommend green mango

Katie W.

10/24/2018

I hear about this company on every other commercial on the radio. I figured I'd give them a try. It was like pulling teeth that aren't loose to get a one time treatment and not be tied to a contract. You have to speak to 3 different people to schedule which took 10 minutes of my time. They then at the very end report it's $199 for one treatment for prevention. Scam artists. No wonder they market so heavily on radio. No one in their right mind wants to taken on a ride. Fail. I'll use my regular pest control guy which is $85 and another large well established company.

Update: I did allow workers to communicate and politely declined a contract. I appreciate comment back but don't appreciate your business trying to lessen me as a lost customer. First impressions matter and you failed.

Taryn M.

02/06/2016

Recently had an issue with service, left a displeased review, and was later contacted by the owner, Dusty. He was extremely courteous and went out of his way to ensure my happiness and satisfaction with the company.

I think when companies mess up it isn't the mistake that matters - but how they remedy it. That is the true test of quality customer service. I was beyond impressed with the genuine courtesy that my issue was handled with. It shows me they are a company not only concerned with getting customer, but with keeping them, which in my experience, isn't s common quality.

Highly recommend. Quality product (I had a water bug nest in my back yard which scarred the living daylights out of me every role I came across one) and tried other bug companies, sprays at home, etc., but nothing helped eliminate the problem until GM came.

Joshua L.

11/23/2019

These guys are crooks. I had one of there reps call me drunk and tell me he wasn't going to be able to make it to my house for my service, so I cancelled my service come to find out they've been charging me for months. They are a scam

Brittney G.

4/30/2018

This company is awesome! Punctual employees, great customer service and excellent management skills! I had my house sprayed about a month ago and I was very pleased with everything from the general appointment scheduling to the actual appointment it's self it all was a breeze! I'm very pleased definitely referring all my friends and family

Marilyn B.

07/03/2018

Green Mango only cares about billing your credit card. After the tech failed to show up because he was sick I received calls about making the payment before service was completed. Also I called early this morning requesting a call back and have called again and had to leave another message. Customer service has really gone down hill. I need someone to call me back ASAP

Melvin G.

12/08/2018

Brandon J had came out for my annual spray as usual very professional and job well done. What a relief to find a company with integrity thank you Gm

Steve H.

12/04/2018

We have been with Green Mango about 3 years. They have done a very good job. Only a couple of issues over these 3 years. Today Michael G. came for our bi-monthly treatment. He is a great guy. Very friendly and it looks like he did a great job.

Danielle C.

12/01/2018

Jonathan Kranz did a great job knowing exactly what we wanted for our service to meet our specific requests... we were out of town during the service and he even let us know our yard was flooded and helped us out with our sprinkler.

ShellynDave K.

8/29/2019

If I could give minus stars I would . After two treatments we were still having scorpions and centipedes I called and It was all excuses . I then canceled my service. After calling emailing and texting they charged me for another month and after calling and speaking with a manager i hung up because I've never spoke to someone who was so unprofessional and just lacking in customer service I checked my bank and they had charged over 100+$ without our consent . We will be reporting them to the bbb and to our bank. This place is a scam and so not worth your time and business .

Dr. Jeremy B.

07/03/2019

0/5 starts to their bee guy. 5/5 star to the pest control guys.

The bee guy.... Steve BUYER BEWARE

I had someone come out to service my AC units. Once he popped his head into the attic he immediately closed the hatch and said you've got a huge bee problem. We did have our suspicions because we had been seeing bees in our closet.

I called trusted Green Mango because they have done a stellar job controlling my scorpion problem. This guy Steve show up. $70 visit. Doesn't look in the attic, complains the my tiny dog is trying to bite him (not true), and then goes outside, looks up and says you dont have a bee problem. Stuff some steel wool up there. Bees hate steel wool. $70 please

Fast forward a few day later, we have bees in the house and a HUGE bees nest in the attic. I mean huge! My daughter, mind you, has just had a tonsillectomy and is bedridden. Her room has bees in it! So she can't rest and recover comfortably because of this lazy dudes actions.

So we call Green Mango, to bad the friendly ladies dont run the company, and tell our story. The bee buy cannot come out till next Thursday and it will be $450! What?! Its because of Steve's cocky, negligent attitude Im in this situation.

So, the ladies on the phone inform the manager. They were going to try and come out the same day. But asked please lock your dog up so we dont get bit again. Come on! Your the reason Im in this situation and thats what you say?!

I cancelled everything. Stay clear of this Steve the bee guy at green mango. You guys as consumers deserve better than this. We went to a mom and pop operation. They came out immediately. They were very professional. And charged me $140. And my dog did not bite them.

But definitely use their scorpion guys. They rock!

Angenette V.

4/24/2020

Hunter was my service technician yesterday. I forgot that it was my day to be serviced so I forgot to unlock the back gate. Hunter tried to call me, but of course I didn't answer. He left me a text message saying that he serviced the front yard. He also said he would be willing to come back if that would be good for me. Meanwhile the office had already rescheduled my backyard service for Monday. I texted Hunter back and asked that if he could come back today I would greatly appreciate it, but only if he had time. He responded almost right away, and came back later that same day to service my backyard. He was so polite and professional and amenable. I really appreciate the service and I appreciate Hunter going out of his way.

Laura C.

11/09/2017

Update to my review
TIME TO FIND A NEW COMPANY - I give up!

Initial follow up by Cameron was good - unfortunately it didn't last ..below is a copy of the private message I sent him- I didn't get a response - maybe now that it is a public review I will get a response ....

Hi Cameron! I really don't want to cancel my service but I am having an issue again- I had a call stating you had a guy scheduled to come out to my house - I made arrangements to have someone home . Then, they didn't show up and the next day they called and of course the technician had an issue and couldn't make it - they said they would reschedule - three weeks later (approx) and no follow up call or service scheduled me. I have continued to find baby scorpions in and around my home.
I have a friend as I stated in my private message that is going through the same issues trying to get you to provide and show up to do the work we agreed to. It's frustrating and I feel bad complaining but maybe you are not aware of how bad the service has gotten.

Gloria H.

12/09/2017

This is the worst company that I have worked with. They have claimed system crashes as the reason they can't seem to keep a schedule, maybe you should invest in a new system then. Trying to get rid of the scorpions in my house was more of a hassle then it was worth. I would NOT recommend working with Green Mango.

Mahwish S.

3/21/2019

I've now had Michael G come out twice (2nd time upon request) to spray our house and was happy with what a thorough job he did! Didn't rush when he got here and made sure to not miss anything! Give the man a gold star/employee of the month!!!

For the most part I'm happy with the company servicing our house...gotta point out that I did see a scorpion inside our house a little while back, but GM did come out to re-service without a hiccup!

Becky R.

03/06/2019

Updating my review. We had a very bad experience months ago. Despite that, Green Mango proved their cared and did what they could to give them another try. In the past year, we have had little to no activity & most importantly, NO scorpions. After our final service of our contract today, our tech Michael G was so sweet, attentive, and great with our son that I am happy to report we will be renewing our contract.

Angel A.

10/03/2017

This is by far the WORST pest control in Maricopa County! Kayla the so called office manager is horrible she will lie to you and try and talk circles around you. They don't keep their word at all not even on scheduling! If you call them out on their bullshit they will just cancel your one year contract and then say oh we are waiving our cancellation fee for you like they are doing you some favor! They do NOT DESERVE the endorsement that Johnjay from Kiss FM gives them! I will tell EVERYONE I know that this company is HORRIBLE!

Update to Cameron's response!

Hello Cameron, First, we have listened to the one originating call from June. The two recordings were for the same initial call to establish service. You did not provide the follow up calls when communications began to break down.
Second, in July we did not receive a text or email for the 30 day follow up on service. We have to contact your company. They scheduled a tech who did not show up. The tech called and stated he was back at the office and missed our location due to your app failing. The next day a different technician was sent out. In September we called because we were due for the bi-monthly treatment according to the schedule your company provided. Since we did not receive text or email 24 to 48 hours ahead of the service date, we contacted you again. Kayla, the office manager, was rude and argumentative. There is clearly a lack of customer service provided by this employee. Excuses were shared as fast as she could come up with them. Instead of scheduling a technician out, or apologizing for the inconvenience and lack of consideration, we received hostile treatment for requesting the agreed upon bi-monthly service. The only thing we wanted was a visit from the technician in the time frame your company stated in the first place. The other request was for you to honor the notification, stated in the call, of 24 to 48 hour notice before the technician is coming out. Instead of either of these contractual agreements being honored, we received an email with the two recordings of the one call and a blank service contract. When I responded and requested contact with the owner due to the poor customer service and lack of record keeping, I received an email stated my contract was being canceled for no justifiable cause. The only cause here is Kayla lacking in training to service your customers. I am saddened by this treatment from a company that provides a warranty and guarantee to provide service. We have received a serious lack of service and a level of disrespect by your employee Kayla. To have my contract canceled without cause is disturbing and worries me about the future of your business when an employee acts this way with your clientele. As a business development professional working in higher education and servicing national accounts, my team would lose their position inside the company if they ever treated one our clients in this manner. We would not cancel our clients contract, we would correct the internal problem and provide the guaranteed service that came with a warranty. To think this entire situation could have been avoided with a simple scheduling of the service technician and a quick apology for any inconvenience over a lack of notification. Russell Riter

Amrit S.

10/06/2017

I like their product however the whole scheduling thing has been a mess. In the past I was not notified that they were servicing my house. The way we figured out that green mango was here was from the paper they left at the back door. Stepping in my backyard without my permission was not acceptable . I have 2 dogs and their service guy could have been hurt if they got out. After I called, the operator said we will make sure it doesn't happen again and we will call you before showing up. This happened again a few months ago!!!!! Today I was told that tech couldn't reach me, so I was rescheduled. No one called me and for sure my cameras did not notice anyone ringing my doorbell. Also, my last appointment which is supposed to be monthly was just skipped without me knowing. I hope they get it together and take customer complaints more seriously else they will no longer have my business.

David S.

4/19/2018

Green Mango is the best pest control firm we have ever had. Their non animal toxic scorpion control has eliminated any and all presences of scorpion or any other insect. They have always been on time, in fact they send out a text reminder 24 hours before they arrive. What other pest control firm does that type of follow-up? The techs are pleasant and very thorough to make sure everything was done properly. They announce when they arrive and announce when they leave. Very professional.

Andrea M.

01/10/2019

Awesome communication and service. Jonathan O. was super polite and speedy!

Justin H.

01/05/2019

Green mango is great I have been using them for over a year. No bugs since using them. The people that come are friendly and thorough. Thanks to Jonathan O. who has done the treatment for us many times.

Dave K.

2/22/2020

Tanya was very pleasant to talk to and was able to reschedule my pest application with no problem. Great job, Tanya!

Kody B.

10/27/2017

This pest control is a joke. I live in Mesa, Az and I have had them for 8 months. Services were every other month and i have had to call them every time after the 60 days only for them to tell me that they're supposed to be out the next business day every time. So I call and speak to GM and she had more excuses for the company then the operator. This is not a company I would have around my personal belongings.

Amber P.

4/25/2018

I've been using Green Mango for almost 3 years now and the only issue I've ever had with them being late was the first appointment. They arrive within the agreeed time frame every other month and we always have great results. I've requested that they call when they are on their way so I can lock up my dogs and they never show up unannounced. (That maybe because I said my dogs could attack if they came unannounced) ;) Either way, I've been very happy with their service and I recommend them often.

Jen P.

4/24/2018

We've been using Green Mango for about a year now and have been SO impressed with their customer service! We saw our first scorpion (since having them spray for a year), called to let them know, and they were out the next day! Jon R. was the technician and he was thorough, professional, and just a really nice guy. I would recommend this company to anyone! Thanks Jon!

Aimee C.

9/13/2017

We loved this company at first, but even though the contract says bi-monthly they were only coming every 3 months, even in the summer. The last time they came was in May and when the guy came he only did the front yard and then left a note saying sorry I missed you even though I was home the entire time. I never received a text, call, or knock on my door. After that incident three months had passed and we heard nothing from them. In the meantime cobwebs were piling up, crickets everywhere, and scorpions in our house. We called to cancel and they told us they had someone scheduled two weeks from then... way over the 3 month mark. We have hired someone else and they are coming tomorrow... thank God bc we just saw another scorpion in our house tonight. I have a 2 year old so I can't have unreliable service like this. I'm disappointed bc this company had potential, but now I'm not so sure.

Tira P.

12/03/2018

I had my house serviced for the first time by Green Mango Pest Control this past Saturday. I am very impressed by the attention to detail both technicians Jonathan O. and Alex S. had when inspecting and treating my front and back yard. They had even pointed out I had termite activity on my front porch. I was able to contact my landlord about the issue, I really appreciate Jonathan O. and Alex S. being so honest.

Lisa A.

11/12/2019

I've been using the service of Green Mango since moving to Arizona - 3 years ago. Moved 3 times & again we are relocating to another home & I called Green Mango today to let them know & to set up new pest control services at our new home for December 2019. I spoke to Katie, Customer Service Representative. She was wonderful! She was friendly & polite and answered all my questions & it makes me feel like they care about their customers. Since using Green Mango's services we have never had a pest problem. One time I had some little bugs that had appeared after their bi-monthly treatment & it was as simple as a phone call & they came right out & resprayed (no extra cost) and problem solved! Never have seen a scorpion on any of our properties! (Thank goodness lol). The techs are polite & make you feel like they are part of the family. We even had a Termite Protection Plan done in June for over $1, 000 that is guaranteed for 5 years. Highly recommend them. Green Mango needs to be commended on hiring & training such happy & helpful Customer Service Representatives & Techs. I am always greeted with a hello and a have a nice day whether on the phone or in person with a Tech treating our home. Thank you to Katie for making me take the time to want to write this review by being so happy today while helping me.

Ellen L.

11/26/2018

The product is great! The customer service is ridiculous!! Since day one
reoccurring scheduling problems,will NOT allow you to speak with owner.
I thought he or she should or would like to know what is going on with their business. I was assigned a manager Kayla, who was going to eliminate any future problems. I have a text she put me on her computer to personally reach out to me the 1st of every month, and yet another apology. Today is 11 26 I think the 1st has long come and gone! I called her this morning she could not take my call or call me back. My guess is they do not want our business. It is somewhat unfortunate since the product is great the kids that come are great, what a waste and I can not waste anymore of my time with a company that has expressed over and over again they DONT care about us.

Mary C.

09/08/2017

I have been with Green Mango for 2 months but have only had my initial spray back in July. The tech who came out stated they would be back in a month, Now it is two months with no f/u call from Green Mango. I called and left a voicemail earlier today but haven't received any response from them and now they are closed. I was hoping to be one of the people to give a good review, but sadly that is not the case.

Michael M.

09/06/2017

They've only made it out twice in 6 months and I've had a horrible time getting ahold of them... I had to followup to have them come out to an automatic recurring treatment that of the house and now I can't even get someone on the phone to talk to. Getting very frustrated... WHEN they come out, the product they use seems to do the trick, but I just had a scorpion in the house yesterday and am without help.

Richard T.

6/27/2017

They keep coming out to respray but the termites don't leave. Every night we find 3-5 scorpions with our black light. Friendly staff but friendly doesn't cut it when you have kids and dogs. I will give them one more try then I'm trying another company.

Ward G.

11/01/2018

Used them for years and probably will use for years to come. They always respond to our needs and are safe for our dog. Michael G. did a great job for us.

Daniel P.

07/08/2017

They are not consistent with their schedules. I have had to call each time to remind them about my service, 1-2 weeks after they should have visited. We have still had significant scorpion activity in and out of our home. I do like the people that come to our home, and feel they are professional. I definitely don't like paying for a pest service that isn't watching their calendar or changing my scorpion situation. This is strike 2 for JonJay and Rich advertising! Pioria Ford was another HUGE let down. I think I'm done with their recommendations

Rastablonde J.

7/20/2017

Terrible customer service. Terrible pest control. I cannot wait for my contract to be up because I will be switching companies immediately. Green Mango has never gotten rid of my scorpion problem. I find about 4 a week INSIDE my house. They were scheduled to come out every two months, they had failed to keep their bi-monthly appointments. Since January they have only come every 3 months. The last technician left my gate open and my dog got out. Gratefully, we found her the next day. My 6 year old was recently stung by a Scorpion. Thanks for the crappy service Green Mango, honestly the worst experience I've ever had with any business. Save your money and go with another company.

Cloe I.

05/03/2018

Kevin Robinson was the tech who came out and was so perfect! Made sure all of Lucy's dog bowls and beds were moved away from the wall. I have dead roaches now!!! I'm so happy. He was super thorough and got every little spot! Highly recommend.

Jenny G.

10/15/2018

Absolutely amazed and happy with the service I received. For the last several weeks our house has become a popular hangout for scorpions. I'm assuming my property serves up some pretty tasty crickets. I had to reschedule by appointment a couple times due to my own scheduling conflicts but every time the office staff was very polite and accommodating. A week before my initial spray by Green Mango, I stepped on one of these wandering nocturnal demons! A sting from a scorpion is no joke! I'm a 35 year old pregnant female who has seen her fair share of injuries and I can honestly say it was one of the most painful experiences of my life. The pain is instantaneous and the venom doesn't fade fast. I was in a severe amount of pain for a couple days. It felt like my foot kept getting electrocuted and stabbed with hundreds of tiny searing hot needles at the same time. Absolute misery. Do yourself a favor and don't step on one or get stung. No bueno!
Anywho. Today was my first initial visit with Green Mango, their employee Jonathan O. was very polite, knowledgeable and addressed all of my concerns and gave me excellent tips to help seal my home and keep these nasty critters outside. He really took his time to explain what he was doing and what I could expect over the next few weeks. I showed him several problem areas and he made sure to pay extra attention to those areas which gives me peace of mind. He was also training a new employee, Chris C. Whom was also very polite, and thorough. Chris made his rounds around my home to spray for these dreaded monsters. He even asked permission to go into the bedrooms to spray which I thought was very professional and courteous. Both Jonathan and Chris are wonderful assets to Green Mango and I truly appreciate knowledgeable and pleasant interactions with these gentlemen. They were very thorough with my initial spray and I am looking forward to working with Green Mango to make sure these horrible desert dwelling jerks (scorpions) stay away from my home and my kiddos.
Thank you again Green Mango for the amazing, professional, and thorough service. And a huge thanks for sending out well informed, polite and knowledgeable staff to take care of our scorpion problem.

Danielle H.

12/07/2017

Wow, after hearing about the bad bee experience and no compensation...thinking of canceling my service. Your a better company than this Green Mango

George G.

10/17/2019

Green Mango pest control tech agent Michael G. Come today late but with his positive attitude and eagerness to make sure to give me an over the top quality premium pest service... He is friendly and very knowledgeable on his job... This guy made my house super free of all the bugs and pest... thank you...

Jason G.

10/03/2017

Mason was right on time for our new appointment. He was knowledgeable and friendly. Rating had been upgraded from 2 to 3.

After working with Kayla at Green Mango, our decision to discontinue this relationship has been reversed and my rating has gone from 1 to 2 stars. I'll continue to update my review as our relationship matures.

Thank you to Kayla for her assistance.

We had high hopes for this company because of the environmentally friendly pest control solution. I was skeptical about the 1 year agreement but took the shot. After our initial service, we wanted to expand on those services which required a separate visit. We agreed to waiting until our next scheduled visit. The tech didn't bring the necessary equipment claiming he'd forgotten. Ok, that's fine. These things happen. We scheduled another visit to accomplish the same goal. A tech called this morning to tell me they didn't have the equipment and that the visit would have to be rescheduled again. The lacking reliability does NOT work for us. We are cancelling our contract.

Mike C.

10/27/2017

Just signed up for their service yesterday and they were supposed to come out today for the initial service. They didn't show up and didn't call to reschedule. They told me that they would show up between 10am-2pm so I took the day off work and made arrangements for my dogs to be gone during the service. I waited until 2:15pm to call and ask about my service appointment only to find they close at noon on Saturday's. I should have known they were sketchy based on all of the other reviews. Now comes the fun of getting my money back and canceling.

*UPDATE*
I called first thing Monday morning and they were very apologetic and rescheduled for Wednesday morning. They refunded the $50 initial treatment fee and even offered to waive the $72 for the next treatment. They went above and beyond to fix a poor first impression. The tech showed up 15 min early and did a very thorough job (thanks Miguel!)

Jason W.

10/08/2019

We have used them for years and they are super! Always helpful and friendly. Katie in the office is so great and extremely helpful! Highly recommend!!

Kyran L.

09/11/2018

It's pretty simple - give us a warning call before you come over we have a baby and her nap schedule is well, our life.

But no! Too much for you. Now my evening is a challenge. I tried calling to voice this concern, but no surprise, no answer.

Considering canceling

Abby B.

9/14/2017

So far I am not too impressed. I started July 27th. I understood there would be activity for about 30 days. We've seen activity and then some. No change in bugs, score traffic since we started.
Now I want to give them the benefit of the doubt, so I've been trying to call. No such luck. The phone number 480-717-8174 rings and rings. Then sends to a voicemail where you can't leave a message. Kinda sucks. I really would like to get my money's worth and get rid of the bug issue.

Abby Bickler

Correena M.

10/05/2017

Greena Mango, WTF? You guys were awesome at first and now you suck. It is impossible to get someone to answer the phone or get a call back when I leave a message. No one called to take care of this beehive I had, instead, I had to find another company to take care of that for me. I still see bugs everywhere and you were here not that long ago. I want to cancel but I can't get ahold of someone to do so. Please call me.

K B.

9/26/2017

Started out great but no calls answered at the office...Now it has been 3 months and still no call back. Seeing lots of bugs in the back yard and had a TRANTULA on the patio last week.
What happened to the contract where I had to stay with them or they back charge me for that first service? Well no contact no CONTRACT! Looks like I may have to find another company.

The product does seem to work but only when they come.

They did call me back today after I left another message. Surprise I was already scheduled for this week...funny they had not called and it was less than 48 hours prior to the appointment to let me know they were coming...

I hope they get back on track seems to be a good company.

Nikki S.

9/13/2017

I just signed up with Green Mango, eager and excited for the miracle pest control everyone has been telling me about. However, I feel that I have made a terrible mistake. My scorpions are worse than ever!! With my prior pest control company, I have never had crickets or other bugs. Suddenly, my yard is full of crickets and my scorpion problem has increased significantly. I am guessing that is because not the scorpions have a food source and large one at that. My yard and inside of house are full of crickets. I have tried calling Green Mango but get no answer and no one has called me back. I think I will be calling back my other pest control company. I am 100% not satisfied.

Nick B.

7/20/2017

We just moved into a new build and decided to give green mango a try. Due to all the construction around us we would get tons of bugs small and large. I am so happy we spent the money! You should see some of these dead meaty spiders! Holy crap! They would have freaked out my significant other (ok, and me too). I will say their product is definitely worth the money. It's even pet friendly as we have 2 dogs and a cat. Today we just got our second treatment they came out on time as scheduled and took care of business. I would recommend them to anyone that has inspect problems.

Heather N.

11/05/2019

Very happy w this company and found technicians, specifically Roy, go above and beyond. They listen and work to satisfy the customer. Highly recommend.

Corey S.

5/18/2018

I think they do a really good job, as far as making my home bug free. But The last 3 appointments have just been terrible as far as scheduling goes. It's impossible to schedule more than a week out, or so I was told. And now I've waited 75+ days between sprays, with a week until the next appointment. Not sure how getting bi-monthly treatments means waiting almost a full 3 months in between sprays. If they were easier to contact, and could actually schedule in a professional manner, they'd be great.

N G.

03/06/2019

2/28/19 husband spoke with someone to schedule service, they transferred him to scheduling and he left a message. No call back Friday, Monday or Tuesday. Wednesday 3/6/19 no call back after leaving a message this morning to speak with a manager. Left another message at four this afternoon. Making an appt is extremely difficult. I pay monthly and I'm not getting service! Not sure there is anything at this point that can be done to make this right.

Robert B.

10/19/2019

Everyone that has given Green Mango 5 Stars must of been there 1st time & only time using them. Stay with them a while & you'll see the service goes to CRAP. Turn over is ridiculous,1st 2 times we had the same guy which was great. the last 3 times has been someone different and the service stunk. This last time we were even lied to by a want to be west side manager by the name of Steven. Told my wife & I that we would have our favorite & we would be the FIRST STOP the following Saturday. Guess what, he wasn't even working that Saturday so we didn't get service again. So the receptionist said so sorry but we'll have him come out next Saturday & you'll be the 1st stop. This is 3 weeks in a row where I got terrible service to NO SERVICE AT ALL. If you want to use Green Mango, just use them once then go with someone else that communicates & doesn't lie to you.

Mark M.

02/01/2017

I live in a canyon in the middle of nowhere near Springville, UT. Green Mango was able to take care of all of my pest problems coming down from the mountains. Amazing service. Super communicative and willing to go the extra mile.

Chad L.

8/25/2018

They called and confirmed 8-12pm window yesterday. We confirmed we would be home. No call, no show 12:40pm. Apparently you do not value customers or respect my time. You keep a shitty schedule, and your techs talk shit about management to your clients. This is not the first time GM has been negligent with me, so here I write so that all can see the trucks they drive are more important than the people they service so piss off fuckers.

Caroline G.

6/20/2017

So impressed with this service! I had been using Orkin for the past 3-1/2 years but recently began seeing scorpion activity. I had seen Green Mango mentioned in several plaes as being the best in town, so I gave them a call. So glad I did! Kyle, the technician, was friendly and knowledgable, and his service was top-notch. He didn't just spray inside and out, he powdered the perimeter with magic dust, used a special brush to clean the entire outside of the house of spider webs, then got out a crazy long pole to catch a wolf spider that was about 20 feet up on my wall. All this after getting stung by a scorpion himself while doing our treatment! All told, it was a much more thorough service than I've ever received from Orkin, for $20 less per month with a one-year contract.

Cherish B.

07/08/2019

I'm so unhappy with this company. They take your money by don't listen and are lazy. Then when you realize their service isn't working they tell you that's a different pest and we would need to use a different spray for that. I consider myself pretty fair when it comes to accidents but when I reschedule an appointment for a day and sit around for 4hrs with no update, you'd be upset too right? They notified me 24hrs later VIA MESSAGE that their agent had car issues and they rescheduled me for July 2nd.They knew I needed something before the 1st because I'm moving in with a 2year old on the 1st. Fine, the 2nd it is but since I work full time and so does my husband I needed to be notified 30 mins before you get there so I can meet you there. I was contacted on the 1st rescheduling my time on the 2nd. Then on the 2nd at 3:45 was called saying they were at my house and the gate to the back yard was locked. What happened to my call? There is a chain yes, but no lock at all! When I called to politely cancel and no longer continue I was told They could cancel and have a manager reach out. The manger talked to my husband and said it would be $199 to cancel since he signed a contract?! Wow! #1 in Arizona? I don't believe it. Unhappy!

Paula D.

07/06/2019

Had my initial appointment with them this morning. No call, no show, called the office and left a message - nothing.

Janet B.

9/23/2020

Back in July 2020 we were getting bitten in our house by something and couldn't figure out what it was so we hired green mango pest control to come out and eliminate any pests that were biting us. we captured a couple different bugs just in case they were the ones biting us and we weren't sure what they were. the technicians took pictures of them and the bites on me and said they would upload them onto our account for a specialist to review and diagnose for proper treatment. Come to find out the pictures were never uploaded and no one ever contacted me so in the 2 months we have been with them I have had to call to let them know we're still getting bitten we've had three technicians come out in the last two months and no one did any thorough investigations on why I keep getting bit they checked for bed bugs and found no evidence of them so just did normal treatment spray ing our bedding and furniture to be safe. I have over a hundred bites all over me now and I called them again and the third technician came out Hector C. He was amazing and very thorough he again checked for bed bugs and found no evidence but got on his hands and knees with a flashlight went across a lot of my baseboards and did find evidence of fleas droppings. he said that they came from our yard and brought in by the dogs. They have a specialized flea treatment but it costs almost $300 for the whole treatment I told them because I've had three techs come out no one has Even tried to diagnose what the problem was until Hector and didn't even upload the pictures that each of the techs had taken previously that I wasn't willing to pay for the expensive treatment for something that should have been diagnosed when we told them we had some problems earlier in July. It took a third technician and over a hundred bites on me to figure it out I told them I found it in bad taste and terrible customer service when their company dropped the ball and they won't fix it without charging me a lot of money. They offered a discounted rate still almost $200 to get rid of the problem. I was told that a manager Alan would call me today and work things out with me. Alan did call and said that they couldn't do the specialized treatment at no cost.I told him that I would have been willing to pay full price for the treatment if back in July when I asked your company and your technician to please find out what's biting us and now I have over a hundred bites and you want me to pay for a treatment that none of your other techs even looked for. I told them I wanted to cancel my contract and instead of trying to keep my business as a new customer he went ahead and canceled my contract for me. I will never use them or refer them to any friends and family

A M.

09/06/2016

We've been using Green Mango for a little over a year. We haven't seen any scorpions since they've treated -- and we live by the mountains! The techs are always super nice and haven't experienced any problems. We use them on a routine basis as well. We appreciate knowing the products are organic/natural as well! I highly recommend!

Enzo M.

6/27/2019

Had Michael G. Come to the house today for our initial flush out. Was very professional and straight forward, no BS. I appreciate that. Explained everything perfect. Only reason I can't give five stars is because it was the initial visit haven't seen the product do it's thing yet. Stay tuned.

Laura J.

8/28/2016

I put a request in online about 2 weeks ago and have called them and no on has contacted me, if this is how it is trying to get new service I can't imagine how it would be to work with them. So I called another company and they answered right away and came out same day! From what I was just reading on Green Mangos reviews I'm not sure if I would have liked there service or signing a contract anyways. From what I heard on the radio I thought they were going to be awesome, guess not!

V F.

9/17/2019

Hi I wanted to send this review because Green Mango is absolutely fab. I haven't had any problems and Alan N the tech that came out was courteous and attentive.

Allison K.

9/14/2019

Loved my service from Michael and David! They were polite and took care of all of my problem areas with care! Thanks green mango!

Mathena J.

09/09/2019

Will B. was our technician today. He was extremely friendly and respectful! I always have a good encounter with everyone from Green Mango, today was no different. I refer Green Mango to everyone I can because they really are the best!

Jimmy T.

5/25/2018

So far we have been very happy with Green Mango. We switched to them a couple of months ago due to an issue with scorpions in our home that our previous pest control company said were unavoidable. Since starting with Green Mango we have not seen any bugs in the house at all, which has been a welcome change. I would definitely recommend their service to anyone.

Kristin S.

01/10/2018

We have been having Green Mango come spray our home for 4 years now and I have only good things to say about every person we have dealt with. When we moved into our home we saw scorpions and since they have been coming we have not seen them! From calling and speaking with the operator to each person that has come to our home, they are the friendliest people around. Not only that but respectful of our home and put the shoes covers on every time I have requested they spray inside.

This past week I wanted to make sure that our back gate was closed securely so that our dog would not get out and I received a phone call from Tomas when he arrived at our home and also when he left to assure me that he closed it all the way. I appreciate this so much!

The customer service is like no other company!

Jenna S.

07/07/2017

Nothing but good things to say about this company. I'm from Michigan so scorpions and the gross Arizona bugs scare the crap out of me. I have 3 dogs so I was weary of any harmful sprays. I explained this to the green mango customer service and they were totally understanding. They came out and sprayed before we moved in, inside and out. After the move I found a few spiders and earwigs and they came out, no questions asked, for free. Dustin was the tech that came out today and was so friendly. He didn't mind the scorpion questions I was asking and seemed to be very thorough with the spray. I would highly recommend green mango.

Dave M.

5/19/2014

Me and my wife recently purchased a house that had a 3 year termite guarantee from Green Mango Pest.

We noticed upon moving in that there were still reproductive termites in the garage, house, and backyard. We tried to contact Green Mango 3 times before getting someone to come out to our house.

The missed the first schedule visit and said that their truck was having mechanical issues. I called back to complain and they promised that they would come out the next day.

When they did finally arrive, the termite tech refused to acknowledge that we had termites, despite all evidence that suggests otherwise. I had researched online already and it was obvious we had reproductive termites, I even emailed them screenshots of what they look like to make it easier. The early 20-yr old claimed he had 10 yrs experience and dismissed any idea that I could be correct.

To be honest Green Mango already treated our house back in 2012 and 2013 so if they have to treat us again in 2014 they are probably going to loose money on our account. Thus, makes sense they are so hesitant to help out.

In conclusion the termite tech was in and out of our house in 5 minutes and did no thorough inspection what so ever. He did take pics with his fancy ipad to show his antamologist and said they would get back to us in 48 hrs.

Its been 1 week now, no call, no treatment, and I am not surprised

I have given up on Green mango.

Terrible customer service
Terrible pesticide/termite treatment
Terrible arrogant attitude from their young buck reps

Only think I liked about them was their company branding and colors.

Terrible company and would advise people to run away from these guys.

Terrence D.

8/27/2018

Worst Service Ever! I would give it a 0 if it were an option! Avoid this company! I've been with them a little over a year and I signed a contract for the bi-monthly service but they WILL NOT show up unless I call. We noticed that it had been almost 3 months and we hadn't heard from them so we reached out because I we were having issues with scorpions. Every time I called and complained the service reps assured me that they've fixed this issue but it doesn't happen. So I called to cancel my service a little over a month ago and the rep offered me 50% off of my service to stay and promised monthly treatments through January and it didn't happen. On Saturday my wife almost got stung by a baby scorpion on our couch and when I called (because they hadn't shown up again) the rep said she had no knowledgeable of my monthly treatment setup. I'm done with this company.

Amanda V.

7/24/2019

Michael G just did our first treatment and he was amazing. Only reason for 4 stars instead of 5 is we had some issues with scheduling where they tried to move our time last minute.

LV M.

08/06/2018

I would never recommend them to anyone I care about. I signed with Green Mango as they were recommended to us by a few people. When they wouldn't return my calls to confirm that very first appointment, that should have been a red alert for me. They did a whole house flush out before we moved in to our new house back in Jun 27th and scheduled us for a monthly service beginning 7/27/18. I received a text message confirming the service and relied that the service will be fulfilled. Fast forward to 8/5, we spot a scorpion inside the house in the hallway. I am terrified of scorpions but had peace of mind we have reliable pest control. Nope! I called, emailed and sent a text message today. They only replied back to my text to let me know that no one came to our house on the 27th. No one notified us that they were going to miss the service nor did they call to reschedule. Had I not seen a scorpion in the house and reached out to them, I'd probably never find out. Dang scorpions are more reliable than them! They replied back via text to let me know the soonest service they can give me is 8/8. Frustrating that they couldnt even send someone same day when they dropped the ball on communication. So to sum it up, the following are things that failed with this pest control service provider:

1) communication - they never, to this day and hour, have they returned my calls (even from the one I left them vm for in June)
2) communication - you'll never know whether they came by to do their service bc they don't tell you if they missed it or will not be able to make it
3) communication - I've asked to have them call me to fix this ASAP, nothing. I even said I'd like to cancel service, still nothing.

If you can't communicate with them, how can you rely the job will be done and be done right.

Daniel H.

7/22/2019

The treatment services are excellent, the customer services are horrible. They were supposed to come out on Saturday between 12-4, they never called or showed. Monday morning my wife called and they told her oh we dont work saturdays so WHY DID YOU SCHEDULE IT FOR SATURDAY! The customer service department blames the technicians when someone doesnt call, they tell us well the technician is supposed to call but they have no answer back when you tell them that no one notified

Kathie J.

10/05/2018

Every time I schedule service they cancel or have some kind of equipment failure. I'm tired of rearranging my schedule for this company. At first, they were great, but now their service sucks! They either cancel because their tech is sick or some kind equipment failure. Totally do not recommend.

Maddy J.

10/03/2016

We've had issues with a few extirminators calling us back and following through with appointments and unfortunately this was the case for Green Mango at first. But once I brought it to attention Cameron came right to me and personally made sure everything was taken care of which is great. It shows they really do care and I appreciate that sort of initiative so thank you Cameron :)

Scott B.

6/22/2018

I did it, I fell for the hype from friends and I wish I never did. Nothing but disappointment with this company, and today was the final straw. They were scheduled for service on Tuesday of this week but cancelled and rescheduled for today (Friday) and we were ok with that....things happen we understand. We called into the office twice yesterday asking when they would arrive today, and we're told they wouldn't know until this morning, again we get that schedules/ routes need to be made. Rather than offer to let us know after our two previous calls we were instructed to call back in on Friday morning. Seems like an opportunity for customer service was missed. Flash forward to today. We made our third call to get an arrival time and were told between 10-1. Later we get a call from the technician saying he was going to be 30 minutes late because he had to cover another route, and that he'd arrive closer to 2:30. Unless my math is really bad, 30 minutes past 1:00 is still 1:30 but maybe I'm wrong. Well 2:30 comes and no technician. It's now 5:30 and still no technician, no call, no regard for customer service at all! What really gets me is that I passed their truck two blocks from my house about two hours ago!!! As far as we are concerned this is a breech of contract on their part and we are done with this company. I know some reading this will say, yeah bad days happen & we agree. But the service really has been poor from day one.

Alan S.

07/03/2020

We are new to the Phoenix area and learned about scorpions the hard way, when they started entering the house looking for crickets. We asked around and saw a lot of positive reviews for Green Mango and decided their service sounded much different than others, as they also treat beyond the foundation where these critters actually live. After signing up for the service, our technician Cody M., came to our house ready to rock and roll the very next morning. After explaining the treatments to me, he quickly went to work. He did multiple treatments using various sprays, dusts, and granules in areas well beyond our house foundation to kill them where they live and hide, before they try to enter the house. Cody M. also treated around the house foundation, around rocks and walls and specific plants where critters hide and was extremely diligent in hitting every entry spot and hideaway. Also Cody treated inside the garage and placed glue board traps near gaps. I was extremely impressed and look forward to no longer having a pest problem. Especially not having to be surprised by scorpions dropping by. If there should be an issue, Green Mango will come back for free between scheduled visits. But I remain hopeful that Cody got 'em where they live.

Valerie K.

10/06/2016

The owner amended his position after listening to my concerns and I'm thankful for that. I feel that the office staff did not listen to me and no empathy initially and am sorry it took so long to be able to make contact with the owner. As I stated initially they do a wonderful job of eliminating the problem. I do hope sincerely in future situations that are extreme they consider waiving their contracts clause or eliminate the contract all together. It didn't take a contract for me to want to stay with your company after the wonderful job done by your company, however, contracts create nightmares when life throws hoops to jump through and this has made me rethink all of my services that require contract. I've amended my review. Thank you.

Sunny M.

06/10/2016

Good job! Very professional and great referral program. Easy to schedule, explained their process well and were on time. Will definitely recommend.

Mark F.

12/17/2018

We had Jonathan Kran our today to spray and he does a great job. He is thorough and print and professional. Green Mango has been one of the best companies we have worked with since moving to Chandler!

Ness K.

9/28/2018

I have never had such terrible customer service in my life! My boyfriend and I signed up for this service excited about the initial level of customer service (which was fantastic upon signing up, don't be fooled) and their natural treatment offered as we have dogs. I paid $225 for the initial treatment, which was to include a follow up, and then 60-something dollars per month on a contract. The tech showed up and was informative and friendly, but sprinkled granules around the exterior of the home... and asked my boyfriend to spray them....?? Obviously, this seems odd when I paid you to complete the task. Moving forward to the initial 2 week follow up: these guys show up UNANNOUNCED while we are at work, and call to reschedule (thanks for not calling us to set this up in the first place?). My boyfriend called repeatedly, no answer, and no returned calls. I call, a girl answers, NO APOLOGY, but sets me up with the very first appointment on a Saturday. I cancel all of my plans for them to not show up, and for no one to answer the phone, OR return my messages. So we call to cancel, and again they do not apologize, they just say they will cancel. We volunteer the feedback, again with no apology for their poor customer care, but promise a manager will call us back to discuss. This was 4 days ago. No call. I've also emailed, and surprise! No response. I can't even delete my bank account from their database which is even more infuriating. Please, do yourself a favor, skip this company and go to the second on your list. They clearly do not care about their customers, and when you're paying, you deserve someone who does.

Kristina B.

1/22/2016

After a year of service same mistakes being made. The worst of it is they tell you what you want to hear and keep providing the same crappy service. I'm just overjoyed my year contract is over and I could finally cancel service. Don't use them.

Lauren G.

11/03/2018

I've been trying to give them a chance since I entered into a year long agreement in May, but they keep messing up every single month. The first time hey were supposed to come out the day before I moved into my house, but they said the contract wasn't signed and no one called or showed up. Next time, they did the outside, but the machine broke before they could do the inside of the house, so he left and rescheduled for yesterday, between 2-6pm....no one ever called or showed up to the house. When I called them today to complain (the next day), she said he is no longer with us. Ugh. Also, months ago, a girl called because I told the sprayer I was interested in looking into snake repellent around the property. I asked the girl if it was safe for dogs. She did not know and said she would call back with an answer.....never heard back from her again. I'm getting really tired of giving them chance after chance. After my year contract is over, I will definitely not be using them anymore and will not recommend them to my friends

Joanne A.

02/04/2017

I am just thrilled at the wonderful and courteous service I received from this company. Steve was so thorough and professional, I highly recommend Green mango!

Jorge M.

4/27/2016

Just switched to Green Mango Pest Control due to using organic products and boy they are well worth it. Justin came to do the initial treatment and was very knowledgeable, detailed and friendly. He went around both houses cleaned any cobwebs, sprayed and used a caulking like product to deter scorpions or any crawling pest from entering the homes. Kudos to this company for caring and being professional, I totally recommend them

Cheryl C.

6/27/2018

I recently signed on to Green mango. I was previously with Blue Sky. I joined because the majority of people were ranting and raving about the service. I have to say the customer service factor is the reason I am writing this review and giving 2 stars. Nobody ever picks up the phone. On Friday June 22nd I must have called (no joke) 15 times and I kept getting the option to leave a voice mail. I decided to drive to the location and there I was helped. The young lady was able to get me a guy to give me a termite quote and get my initial pest control. Very professional termite guy came by to give quote and access the situation. Stated that someone would call me that day or Monday the latest. I had to text him today to let him know nobody has called as of yet. Also when the pest control guy was at my home, he also tried calling for me and he couldn't even get through. I hope they fix their phone lines because I am highly disappointed. I hope I did not make a mistake signing on to this company. I hope management reads this and will contact me directly.

Mariah C.

07/09/2017

I'm seriously so happy with our service from Green Mango! We had about 14 scorpions hanging out in our backyard and our 2 year old can't hangout out there. Green Mango came out super fast and sprayed inside and out, checked out our brick wall and filled some holes in there. The morning after our first service there were so many dead bugs back there, and we checked to see if there were any scorpions at night and there were only 3!! That's a huge improvement and we couldn't be happier!! We will definitely be sticking with Green Mango!!!

Barb S.

6/26/2018

I heard about them advertised on the radio. I have emailed these guys on their website and left 2 messages -no one gets back to me. 3 strikes...

Bryce B.

04/09/2014

Green Mango is a first class company. They've always been prompt and thorough in their treatments. They stand behind their product. I'm confused by some of the other negative reviews on here, as my experience has been nothing but great.

I have referred several friends to Green Mango, and will continue to do so with confidence.

Janelle S.

5/30/2016

We have used Green Mango for about a year when we noticed a problem with scorpions. Since we've used them, not only have they eliminated the scorpions but we have no more spiders or crickets. They do wonderful work and I always get a text a few days prior to service and a phone call when they're on the way. Justin is our technician and he is courteous and professional.

Shayna G.

6/21/2017

Love Green Mango! They came out free of charge because I found a scorpion in my car (yuck). We weren't due for another spray until next month. Thank you! Also, they have some hotties working there!

Hunter O.

9/24/2018

Like others I have had an issue with customer service from Green Mango. We are going to cancel and switch to another company if we can ever get someone on the phone to do so. They've missed appointments and also shown up at the wrong times. It's just not a very well run business.

Carly S.

10/23/2017

I'm torn on writing this review.

From a does the product work standpoint, it's a 5-star review.

From a customer service standpoint, it's absolutely not close. We started out with great service - we always received a text letting us know about our upcoming appointment, the technicians were fantastic, and we were happy!

Once we moved, it's like we're dealing with an entirely different company. Our initial appointment at our new home was horrendous, so much so that a different tech had to come back out and joked that the original tech left our garage looking like a haunted house with all the cobwebs.

Two months ago, I had to call and ask when we'd be getting service again, as we did not receive our usual text message.

Here we are again, due for our next appointment, and I've just had to call today to ask the same thing. It's at least a week, if not two, overdue, and we're starting to see bugs in the house.

I can see based on other reviews left recently that I'm not the only one dealing with this. I'm not sure what the problem is, but I'm hoping it's sorted out soon, because this would have been a five-star review had I written it in earlier in our contract.

Vanesa A.

9/27/2014

I am so thankful that Green Mango Pest Control did exactly what they promised! I had a problem with a cheap pest control who never stuck to his schedule and always charged my account monthly. The last straw was when we had found two black widows by our front door and a scorpion in the master bath. Luckily I had Green Mango's info because of a sales rep that stopped by so I called.

I am happy to report that a year later we have not had one issue with either the black widows nor scorpions! They always call at least 4 days in advance to let us know they will be coming and have even stopped by twice in one month at no additional charge because I found a small spider in my garage. It is a little more expensive but well worth it!!

Melissa M.

06/09/2016

Both my boyfriend and I had no problem getting a hold of an actual person to get info or to set up an appt & we both called multiple times on different occasions. They were polite & on time & let us know exactly what we needed to do in our yard to keep pests at a minimum. Very professional. They told us we'd see increased activity at first and i guess we did, if you call finding a bunch of dead critters increased activity. I'm just glad they were dead. They're service has been so far so good.

Eric H.

06/02/2014

Seeing the negative reviews prompted me to write my first review to offer another experience.

I'll be honest, these guys came to me a few years ago, door-to-door, and I accepted an offer for a trial service. We had regular, as in multiple a day, critter sightings in our home, ranging from a tiny cockroach here or there, a wolf spider scrambling around, or crickets in the tub.

I was skeptical having lived in apartments exclusively prior, so I expected a reduction in bugs to hopefully something a lot more scarce. Instead, we've had less than a dozen total bug sightings in the house in nearly four years. There are some exceptions of course, such as a fly or moth or flying ant if we leave the door open for too long on summer nights, but those are to be expected.

We have had zero scorpions, spiders, beetles, crickets, or anything else, and they wiped out the recurring black widow hangout we used to deal with in our built-in BBQ. Outside is bug free as well for the most part. We've had only the tiniest spiders around the pool and some visiting bees and wasps.

When bi-monthly service rolls around, they always text and call a few days prior to service, and they always knock or ring the bell to offer to spray inside as well when onsite. They're always polite and courteous and the one time I had a service tech I wasn't wild about, they have not sent him back out again and refunded me that service charge.

I've referred Green Mango to a few friends who also have had great experiences, which is why I felt compelled to review them for how (surprisingly) pleased I've been with their service.

Rebecca C.

4/21/2018

When we originally moved into our house in the ASU area, we were IMMEDIATELY having a Turf War with Scorpions. We had chosen to continue to use the previous owner's pest control company (another well known Bug company) and we would have 1-2 scorpions in the house or outside EVERY DAY!!! The company came out every 3 months and it was so bad we would not walk around barefoot IN THE HOUSE because we were worried about stepping on a scorpion.
I heard about Green Mango on the JonJay and Rick morning radio show so I decided we needed a change. We RARELY see anymore scorpions or other pests for that matter: get rid of the food, get rid of the scorpions. They do come every 2 months and it is a bit more expensive as a result. However, the piece of mind that has come with winning the Turf War is worth the extra expense. The techs that I have had, are always prompt and courteous and they have even gone so far as to CALL ME to reschedule treating my back yard when I FORGOT to unlock my gate (my fault and they called me to make sure I was taken care of!!!) They always call in advance and leave a message so I know when to expect them. I have recommended them to my neighbors:)

Samantha S.

06/07/2018

Once they have your phone number they will literally call and text NON STOP. We decided not to go with them because of this.

Alfred S.

5/22/2018

EVERY TIME I call EVERY TIME I get a recording and have to leave a message. I won't be renewing when my contract comes due

Pat S.

9/25/2018

Green Mango has always done a nice job. The service technician today, Tanner M, was outstanding.

Nancy O.

9/16/2018

I am in despair over this. We have a German roach infestation. I tried Green Mango because I heard their products were really good. This was a very expensive treatment- $700. We had the usual two treatments two weeks apart, but the roaches never died. I called Green Mango back and they did a third treatment on August 6. True, there are a lot fewer roaches in my house, but I am still killing live roaches in my kitchen every single day including today. I started calling Green Mango again on Tuesday 8/21, and the woman in the office promised me their lead technician would call me by the close of business that day. It's now Saturday 8/25 and I've still not heard back from anyone there. I left another message this morning (it's very difficult to get through to anyone on their phone line) and I also sent a text message to the number they gave. No response. So, if you have this problem with German roaches, find a different company to treat your house- Don't use Green Man

UPDATE: After I posted the above review three weeks ago, I received a call and message from Green Mango. They scheduled our 4th treatment right away and a tech came out to the house on time and did the treatment. Their customer service person assured me they will work with us until we get all these roaches to die. We still need a fifth treatment, and I called the office on Friday to let them know I am still killing live roaches every day, although there are far fewer of them now. They immediately scheduled our fifth visit for Monday. I changed my review to three stars, and I'm hoping to be able to change it to five stars as soon as all the roaches are dead.

DannyNadri F.

8/18/2015

Not happy with the service I found it weird that they did not conduct a consultation. I used to work for a pest control and they used send someone out prior to signing someone up. We are stuck in a contract and our problem is not going to be resolved because that requires another treatment program which we didn't pay for and I needed that in the beginning now we need to fork out more money. I also put that in our online request when we were signed up.

Roy R.

10/16/2015

I have to say since myself and my wife decided to go with green mango pest control we haven't had an issue with the normal creepy crawlies we would get. neither me or my wife have had an issue with customer service and they have been vary accommodating with our schedules so im vary pleased and glad we choose green mango.

Adam H.

8/30/2018

Thanks for the response Green Mango. But no Steve did not fix anything. Congratulations to Steve on his promotion. But shame he didnt bother to follow up with his replacement. The replacement tech tried showing up without scheduling with me. Me being home is for the techs safety, my dogs do not appreciate strangers in their yard. Tech was rescheduled for today. Did not have the equipment and chemicals on his truck that he needed to do the job. Who is running this company? Is there anyone at Green mango who can keep promises made to customers?

Tasha S.

07/10/2018

I wish I would have listened to my friend when she told me not to use Green Mango. NOT ONLY am I being charged more than she is but I was told something entirely different upon signing my contract. I was told I would see an increase in activity after the initial flush (which was true) but I would also receive a courtesy spray one month after, following that my every other month service would begin. That was all fine until I was charged today for second service. Not only was that told me to me incorrectly but I called their office 6 times last week trying to speak to a representative. I had ZERO luck getting through to them until someone called me because their employee had to reschedule. I've called 3 times today and left two voicemails and have yet to receive a response. I am going to do everything I can to get out of this contract and will never recommend them for pest control services. Incredibly unprofessional and all they care about is charging your card.

Papa U.

7/19/2017

For now it will be a 1 star review as per the lack of communication on their parts, only about 45 days into my contract and had no f/u call for the one month out... I call in and they say , Oh we had you scheduled for Monday... I said, Really, when was that done? She had no answer for it but, said theyd call me back Monday to schedule for Tuesday and no call. Here we are Wednesday and she says that I was contacted and scheduled for Friday... again really ? When was this done? 15 minutes into wait time she comes back and gives me a 4 hour window for end of day on agreed date. This review will stay one star until this has been resolved and I see results and not excuses... I wont say anything about the pests yet since its only been 45 days but, its no any better than before

B B.

9/22/2017

I have to agree with the other reviewers- their customer service has really gone downhill. They are supposed to come every 2 months- but they have been lax with this- more like 2 1/2 months, and I always have to call them to see why they are late. If I have to sign a contract, I expect prompt and consistent service. You get a 5 star for keeping the scorpions away, a 2 star for keeping the other bugs away and a 1 star for your customer service. Time to find another pest control company!

Kristine F.

7/20/2019

I've waited a couple weeks before I posted my review because I wanted to see how things would go. I've lived in my house for 10 years and scorpions have always been an issue. It really became worse last summer when I found one on my bath towel and my daughter found on on her shirt that was hanging in her closet. I've used other companies before, but it's never helped. Decided to use Green Mango after a friend who had a similar problem referred me. Michael G. came out July 5th and walked me through the whole process and went over the contract and their satisfaction guarantee. He was very efficient and polite and understood the concerns I had with the scorpions. It's been two weeks and I have yet to see any live ones in the house. I have found 3 in the garage but they were all crispy and dead, which is not usually how I find them. So far, I would say it's working and while I was hesitant to sign a year contract, if this is the solution I needed all along, then it's worth it.

Michelle L.

12/04/2018

I was contacted by a Green Mango representative letting me know that I would be hearing from a manager in the next day or so. Well, I have yet to hear from any manager.

Stephanie M.

11/29/2018

Worst customer service EVER! The product doesn't seem to work...... had to pay extra for service of different bug which even on their fifth visit they can't seem to get rid of. The technicians never tell you when they are coming so they expect you to take the entire day off to wait for them. Every time they come they park sideways across my driveway which I have repeatedly asked them not to do because they block the cars in the garage & it does no good because as I am typing this todays technician is parked across my driveway. The technicians also leave the gates open EVERY TIME & I have dogs... I have asked them literally every time to close the gates and todays technician wants to stand here and argue with me about it. I strongly feel that they are not worth the frustration.

Kristen E.

6/30/2017

After taking work off and waiting at home all day for them to spray. They call right at the very end of the time block to say they can't actually make it. This is the second time we had a no show, so called the office to cancel the service all together. They just threatened us with collections if we don't complete our contract. How about you guys stand up to your side of the contract and show up for appointments. We tried in good faith to complete the contract but that's hard when Green Mango doesn't even show up to appointments. Looking through all these negative reviews here it seems no show is pretty regular for them. Looks like a class action lawsuit in the brewing.

Stephanie F.

4/28/2015

If you are a family in a budget I DO NOT RECOMMEND GREEN MANGO. They set you up on an auto pay and draft the money wether you receive a service or not. When I signed my contract it stated that they would ALWAYS contact me before a service to let me know I had an upcoming appointment. On more than one occasion I would only know about them supposedly servicing my home through my bank statement. This was frustrating for two reasons. One, if I needed the home sprayed on the inside I would have to call and request it again. And two, without proper notification that I have an upcoming appointment within Atleast that week so I could ensure I had the funds available in my account. They were never appoligetic about drafting my account without my knowledge. This was very frustrating for me when all I wanted was proper notification so I could set myself up.

Jibby S.

06/10/2017

Horrible. I had more issues with them then I ever had with any company. They are constantly apologizing but don't make any changes or do anything to resolve the issues. As an employee of a small business, we do whatever it takes to make it right. Unfortunately this company does not seem to operate with that mentality.

Karen F.

7/21/2015

I scheduled an appointment with them and the only available time was 2 weeks out. I had to give them my debit card to schedule the appointment. But was told that I could pay any way I wanted by check, credit card, etc. when they showed up. The initial cost as 69.00 for a flush out. In the mean time a coworker told me his brother just started a business so I decided to try him, and cancel Green Mango.

The staff at Green Mango was angry with me. And told me they don't price match and hung up saying Good Luck. Very rude. But even worse they charged the $69.00 to my debit card. that day that i cancelled. And won't return it. I received a call from the owner as I posted a complaint onto their FB page and the owner told me I payed the $69.00 because they are so busy I have to pay for the appointment time. Whether or not i received the service. Yep that was from the OWNER'S mouth. He immediately removed my comment on FB and blocked me.

I also filed a complaint with the BBB. SHADY. Really who would Pay $69.00 just to make an appointment. Total SCAMMERS!!! Stay away from them.

Danelle Q.

5/25/2016

I was referred to this company off a FB group that I'm in..wanting something safe and I the organic side for my 13 month old and pets. I was very impressed with Rodney who came out and did my initial spray. Really loved the follow up and the prices are reasonable. I'm all about customer service and so far this company has shown me great customer service. I also like how if there is an issue between sprays they will come out. I highly recommend them to anyone wanting a great product as well as customer service!

Walter W.

12/11/2012

Horrible experience and then to top it all off the driver almost ran a family off the road on the way out.

Do not deal with these people.

Phillip T.

05/09/2018

If anyone in management at green mango is reading this, I wanted to leave some feedback on your scheduling process. The service itself has been great, but I never seem to know when my next appointment is. I understand service scheduled every other month, butIt seems to vary by day and the only way I know service is happening is with the pre-call done the day of service. This leads me to have to call you every other month to find out what day my services are. Is there anyway to send an email communication to your customers with a schedule date?

Nathan C.

10/19/2012

We signed up with Green Mango back in July, directly with one of the owners because he promised we would have service INSIDE at a designated time the following day. We made it clear that due to another obligation, if they were late we would have to leave and would then just stick with our existing provider. He committed to this. They were late, but sprayed outside anyway - and now, months later, my card is charged. We don't need these folks, and will be charging back this fraudulent transaction. They could have saved face just walking away after they failed on a commitment. But they feel the need to make money for their lack of service, so I'll be sure to spread the word.
Nathan Cedor

Raquel E.

11/17/2017

Green Mango does not know what they are doing nor do they care about customer satisfaction! We had a cricket infestation and had to request multiple resprays with no resolution! It was not until the end of our contract that the second to the last representative found the source! It was embarrassing when family members and friends would ask don't you pay for pest control after they would have to walk around the crickets to get to the front door! I finally cancelled our services with Green Mango at the end of our contract and will look elsewhere for another pest control company who's representatives are well trained to know where to look for the source of a reported issue!

Daniel R.

4/30/2012

Just as an update to this - its been quite a while since we started using Green Mango. It is starting to warm up again, and we have seen little to no scorpion activity outside the house, and inside the house we haven't seen a scorpion in months.

The amount of pests in general is way, WAY lower now. We don't even see dead crickets or roaches anymore outside the house. We will be moving into a new rental soon - and we are taking Green Mango with us.

J N.

9/25/2018

After months of poor service , missed times, and appointments I complained and sadly was not surprised to receive an equally poor customer service experience over the phone. After posting a negative review I was reached out to however was honestly more an attempt to tell me why I was wrong . When the most difficult part of your day is dealing with pest control it's time for a better customer experience

Lanea S.

10/25/2017

If I could give this company a 0 star I would. The first time they came out it was a brand new tech who didn't know what he was talking about. They claim they clean all corners of spider webs and focus on scorpion control. Not only did he not clean any webs away but they wall wasn't sprayed with the dust. I asked him to look at these things that looked like termite tunnels and he said oh no those are just ants and wasn't even going to spray them till I said something to him. So I call the Monday to have them come clean the webs out and to let them know that I googled the tunnels and they are termites. They sent a termites guy out and his quotes were completely outrageous. While I understand they aren't termites certified a technician should know the difference. They told me they can't come back out to my house for a month to spray anymore because they spray the most the first month. So next month they come out and yet again no web clearing and no dust on the walls. So I called them AGAIN the lady said she was sorry and took off 10% off my service... they also sent someone out to clean the spider webs off and spray the wall. Well the cleaned the webs off and didn't spray the walls and they also broke a hole in my ceiling while cleaning the webs off. Finally got to talk to a manager and she was really nice and gave me my money back from the service and cancelled Subscription and was supposed to send someone out to fix it. It's been over three weeks and I haven't heard anything. Not only are they super expensive they don't give a crap about there customers. DO NOT USE THIS COMPANY ITS A TOTAL SCAM.

Pixi P.

9/14/2017

The professionalism and modern customer services is what we were drawn too and what keeps us as regular customers with Green Mango.

Emily K.

09/08/2016

Green Mango fixed all issues and sent a different technician out who was prompt, professional and polite.

Ajay D.

10/05/2015

Don't do it folks. They are scam artists. They will treat general pest areas but they fail to listen. They failed to do the right treatment for the specific pests I had, they tell you stories about increased activity for a month, blah blah. Don't believe them. Once you are in a contact they will nail you the $149.00 early termination fee because they don't have good pest control services and you won't be happy. They need to improve their consultation skills on site and do a better job of understanding the pest issues BEFORE presenting a contract. I had over 6 communications with this company (1 a week after initial service) all of them were poor communications and I wouldn't recommend this company at all. You get what you pay for folks. Careful!!!

Lia P.

8/14/2018

Super frustrated with this company!!! Green Mango was a recommendation from a friend, so I decided to utilize them based off of my friends recommendation. I have been utilizing their service for close to a year now and never had any issues. However, just in a month alone they've rescheduled my appointments. Not once but twice! The third time they called and tried to reschedule my already rescheduled appointment and they tried to give me the same excuse as the last time. I don't know about Green Mango but I schedule my appointments to fit my needs as well. So when I schedule my appointments it's because I set aside time to make sure I'm there. How many times is your worker going to be in the hospital? Is there lack of workers or lack of compassion for your customers. I don't get it!

Melissa S.

6/19/2018

Had the worst experience ever and they are working on correcting the issue now. They handled very quickly! Very much appreciated. I will definitely give them 5 stars if they follow through on their promise! Thank you, Green Mango

Amy C.

10/04/2018

Johnathan O. serviced our home today and he did a great job explaining the process and everything he was doing. He took extra time at our home because we have seen several scorpions lately. His customer service is great!

Laura M.

5/14/2016

Completely exceeded my expectations.

We bought our home in 2009 and used a regular pest control service to treat for cockroaches and spiders. All of a sudden, starting in the summer of 2011, we were inundated with scorpions, both inside and outside our home. We went through two different pest control companies before Green Mango, with only limited success. After my husband got stung on the toe in the hallway, and my dog got stung in the mouth, I was at my wit's end. On three separate occasions, we even found scorpions in our bed!!! I was ready to sell our house at that point.

I head the ad on the John Jay & Rich show, and I decided to give Green Mango a call. That was about a year ago. Honestly, I was a little skeptical, considering that Green Mango only comes out every other month, not every month.

Now, a year later, I can honestly say that we have not seen a scorpion inside our house for about 7 months. I still find some outside the house occasionally, but usually not within a 7-8 foot range of the actual structure. I typically use the black light 4-5 times a week after dark to check both inside and outside the house, since I'm so freaked out by scorpions.

I am completely satisfied with the results. The technicians who come to my house are super friendly, attentive and professional. I have not had one problem at all with the service. With prior companies, I experienced crazy things like rude technicians, double billing, and many missed service calls. One technician from a company we used before actually tried to tell me that there was nothing they could do about the scorpions and I needed to learn how to live with it.

I've been living in AZ since 1999 and I'd never even seen a scorpion until I moved into this house. As someone who is totally freaked out by these little demons, I am so completely relieved to have finally found Green Mango. They have made my life so much less stressful.

Dana H.

6/24/2019

I'm not certain even where to begin. I have used Green Mango for about three years and Alaina and her team in the office are simply top notch. Alaina worked so hard to investigate a termite issue the dealt with for me last year she was simply amazing! The guys that do the regular treatment...I can't imagine the training they have! They are so polite and lets face it they just want to spray the bugs! I've watched my neighbors home be treated other companies are in and out in under ten minutes. With Green Mango I have watched (and timed) it's the same process if the technician believes you to be home or not!!! As for termite treatment, Colton was simply amazing! The home I purchased had been treated 2 years ago by a company claiming to treat termites....I think they just made a mess of the place! Colton came in and and actually did the treatment and I cleaned up their crappy patch work. Save time and fear of bugs and call Green Mango!!

Geoff O.

5/25/2017

Worst Pest Company Ever. They guarantee but refuse to come back outwe will get it on the next treatmentwhat about all the bugs now. I had zero bugs before they came out. Now I have them all over. I had to spend over $100 at Home Depot just so I could be out on my deck. They harass you and are very rude. I canceled my service because they did't hold up there end of the agreement. I was told that I would be sent to the cancellation department and would be charged $149. I cannot believe a company claims they guarantee service but refuse to come back out. I asked to talk to the cancellation department and was told no one is available. RUDE RUDE RUDE

Jeff R.

9/23/2016

I have a handyman service. One of my customers has your service. Your tech scared the crap out of her!!!!! He told her that scorpions could drop on her from the bathroom exhaust fans!!!! While this could happen if you did an proper job around her house the scorpion will not get there!!!! The tech told her to put screen in those vents. I told her that it will restrict the air flow after a while from the dust. THAT WILL CAUSE THE FAN TO OVER HEAT!!!!! So much for warranty. Bathroom fans have built in flaps to stop this from happening. He also told her to block the weep holes on her windows!!!! When the rain water backs up and into the walls the termites will love it. Job security.

Jacob-Kiki H.

6/17/2015

We have had an incredible experience with Green Mango. They are very thorough when they spray and spend a good amount of time. The guy that comes out always asks if we've had any issues. We are able to hang out in our backyard again since using Green Mango. We appreciate a company that stands by their service and has offered great customer service. We had one time a few crickets between service and they came out immediately to re-treat. I highly recommend them.

Aaliyah E.

07/06/2016

When they came out they did my outside and when they were almost done the man that came out tried to open my back door but it was locked and my dogs barked at him so then he left

Denise C.

7/28/2016

I have been a customer for a year and have never been satisfied. We have had everything from scorpions to ants, in and outside of the house. Crickets still everywhere, and have never had so many bugs. We switched to Green Mango after hearing radio commercials, but are sorely disappointed. I am returning to our former service with our previous exterminating company.

Brian U.

08/05/2015

Dalton was great. Explained everything...on time. Quick service. ...very happy with green mango I will tell all my friends.

Tyler Z.

08/06/2014

I love these guys! Not sure about the prior negative reviews, because every single experience I've had over the last 2 years of service has been 5-star worthy. I love supporting local, small businesses and Green Mango epitomizes young entrepreneurship. The team is tech-savvy, and has high attention to detail. They are organized and professional, while also relatable and communicative. I truly feel like I have friends in the pest control business who are just a phone call away, but for the most part it's something I don't even worry about because they have it under control. Highly recommended.

Joanie C.

11/18/2016

best pest control ever!!! have not seen one scorpion for the past 4 months since green mango took control of our pest control service! so grateful! green mango lives up to every expectation and guaratee they promote! the best in arizona by far!!!!

Katie V.

3/22/2019

Green Mango started off as a decent company. Technicians are friendly and professional when they show up. After two sessions to my year long contract scheduling with Green Mango has become a nightmare!! Green Mango will have you wait all day for a Technician who may or may not show up. This means if you want the inside and outside of your house sprayed, you need to be available on THEIR terms (not as the paying customer). If you aren't at the house they will spray the outside but for me as someone who has dogs that means I have to lock my dogs up the entire day to make the service somewhat worth the price. This would be okay on occasion except It usually turns into me locking my dogs inside all day for a pest control company that will reschedule at the END of the day. After complaining about waiting all day just to have the Technicians cancel on multiple occasions, they provided windows of when they would be there (1-5, 2-6 etc.) however without fail 30 minutes (maybe less) till the end of the window they cancel. This month alone my appointment has been rescheduled three times! And I am still waiting for my services. I have to work and taking off a full day or half day is frustrating when they don't even show up.. or give decent notice about canceling. I am extremely disappointed in this company! I will 100% be leaving once my contract is complete.

Liz O.

05/06/2017

Love them! They are so prompt on services, all their employees are professional and kind! We have found no issues and would recommend to everyone!

Mischa W.

09/12/2017

Green Mango started out awesome, but after the first treatment, they NEVER come for their scheduled bi-monthly service that I was promised! I have to call to remind them....and now I can NEVER reach them....they never pick up the phone or return my calls!! So disappointing!

Kylie H.

07/06/2016

Absolutely not worth the money, I have had green mango to my house 5 times now and STILL have a major bug issue. The first time they said we would have a higher traffic of bugs but then would go down after the second spray, not the case I have more bugs then I did before they came. No wonder they make you sign a contract!!! They sent someone out to do a respray thinking they would respray the WHOLE house, no the tech told me they can only respray where I think the bugs are coming from. Really? Also I have to call about 6 times just to get through to speak to them and all the techs are young and aren't very professional.

A. F.

11/11/2014

These guys are honestly the most unique pest control company in the industry. Their service is top notch and way above the others. It is funny how out of the thousands of customers that they have, only 2 or 3 of them are on here writing bad reviews. If I was a business owner and only had 3 bad reviews out of thousands of customers I would be pretty happy about my business. Obviously they can't please every person but they are definitely making a positive experience in the industry. I would recommend them over any other pest control company out there in Az and Utah. Give them a shot and you won't regret it.

Amy H.

8/29/2017

Good service. They came out again when we saw some activity between treatments. Staff are always friendly and knowledgeable. I like that their indoor treatment is completely natural, especially since I have young kids.

M D.

1/20/2016

Crap customer service. We were going to use them, scheduled an apt, and then saw all the horrible reviews on here so decided to cancel. Called two days in advance of the apt, first attempt they hung up on me. After calling back and canceling, they still charged my card two days later when the apt was originally scheduled for. When I called to dispute they hung up on me again. Disaster.

Dianne K.

7/30/2014

My parents had a pretty bad scorpion problem and were using Terminix. They could never get rid of the scorps. They stopped using Terminix after they started having billing issues with them and then came the cockroaches! Ick! A friend recommended they use Green Mango. The roaches and scorps disappeared. Every no and again they'll get a couple roaches outside but they'll call Green Mango to come out and have them spray again. There have been no scorp sightings! :oD The parents are very happy with Green Mango and have recommended them to several people. For any scheduling/callback issues, the parents would need to comment...

AJ D.

10/02/2016

UPDATE: I am VERY happy to report the situation has improved dramatically after they came out again. The follow-up visit was a week and a half ago and while I did find two more baby scorpions inside that evening I guess that can be normal right after a visit. Since then, knock on wood, I have not found any in the house. I purchased a black light flashlight, if you have scorpions you ned one, so I know they are all still all over the property but that is fine for me because I don't have any pets or kids. Since my neighbors don't keep up with pest control the way they should I am sure I will always have scorpions sneak into the yard and climb on my house but I am realistic and know that isn't Green Mango fault, also don't care much about that as long as they don't come inside. I do go out with my blacklight flashlight each night and kill as many as I can find which I am sure is helping but like I said none have been found inside recently so at this point I am a big fan of the Green Mango service. I would give them a 5 star, and I hope I can soon, but I will need to see how well it works over time first. Overall things seem to be great and because my experience is still somewhat limited I wouldn't go out of my way to recommend them to people but if anyone came to me and asked I would recommend them for sure.

RESPONSE TO OWNER: Cameron- I am sorry you didn't think my initial review was fair, perhaps it was not although in the long run you very well could appreciate it since it would show how much progress has been made I thought I made it clear my initial review was based on results from my limited experience and I promised to update which I am doing now and will again in the future. I am not some passive-aggressive person who writes reviews in order to attempt to force a company into action unless all other options have been exhausted, I was simply sharing my experience at that point. I did see others review that they have had to use Yelp in order to get a response but I know nothing about that. plus I have heard the same from my customers after they have done things like submit a contact form with the wrong email. I hope these results continue.

I am much more comfortable in my home and that means everything to me so thank you. If things continue like this the 5th star will be added and I will personally go door to door telling the entire neighborhood about you. I KNOW their homes are infested because the blacklight flashlight shows how many are on their house and I will show them pictures of their homes that will get them to sign up.

Teri B.

12/15/2015

I'm only giving them a one because there is no zero stars available. I have never even spoken with this company. I've called three times and left voicemails because I was referred on the radio. No call back ever. Fantastic company! If you can't even get them to call back for a quote, how would you ever get them out for a service? No thanks!

David S.

01/07/2017

Just moved into our new home and had our initial service this morning by Jake. He was very professional and acted on everything we asked of him with a can do attitude. We loved that he put his shoe protectors on when he entered the house, that was great. We would definitely recommend Green Mango to our friends and neighbors in this new community. Thanks Jake

Dawn O.

6/17/2016

Love lOvE LoVe my Green Mango Pest Control!!! Our SUPER Scorpion Maniac Steve is awesome! Kayla in Customer Service KNOWS what customer service means!!! Thank you all for going above and beyond! We love you

Suzanne S.

10/13/2017

Absolutely the best pest control ever!! I have used them at a few homes and we never see and critters alive again. Especially great with eliminating scorpions!!

Erik A.

10/14/2015

6 months into service (3 visits) and a tech failed to show up at the appointed time, understandable, it happens, I just figured we pay again in the next service period. The problem is that we still got charged for service, there was no receipt, no access to the backyard, or inside of house, yet the tech brought back a receipt and proof that he used 16 gallons of product. It was basically his word against ours (aside from the proof of the outbound calls to the tech several times on my phone.) They reluctantly issued a refund after a long struggle, but I still have to say I was shocked that they kept telling me you must be mistaken, he was there again and again. I am not some delusional, drunk, or forgetful person that would try and get one over on someone, it was burned into my memory pretty well when it happened, since I was very close to telling them not worry about coming back again in 60 days.

Alice B.

4/24/2017

Jason was polite and professional. I've had these guys out twice and haven't seen any scorpions which is the only reason I use this service. They really do have something that gets rid of them ...Highly recommended !

Jennifer F.

04/11/2019

I'm coming up on my 1 yr mark with this company and I'm glad to get rid of them. They make you sign a 1 yr service agreement. The very first treatment the technicians sprayer for the interior broke and there were puddles of pesticide in my master bedroom. I've also noticed not all of the techs do a thorough job. One of the guys spent a total of 5 minutes spraying the exterior and that's all he did. The next tech that came out put stuff under my rugs and treated the block wall, he also put down sticky traps in the garage where my biggest problems are. The guy who spent 5 minutes also told me he couldn't spray the interior because I had to leave for 2 hours and I was unable to do that. Come to find out when I went to schedule the interior spray the woman said I did not have to leave the house. Last few months I've seen scorpions at the 5-6 week mark and when I called for a respray they charge me for my bimonthly service. This has happened twice. It's suppose to be free if it's in between service months. The scheduling also is a joke. They obviously don't have enough technicians to get the job done.

Chad J.

11/19/2013

I should probably wait to see if the termites are gone, but I was impressed with this Co. Being a small business owner myself, I was interested to see what kind of operation these guys were running. I was quoted $175 over phone for termite spot treatment(along back of house). They stuck to the price. The tech did a very thorough job drilling, trenching, and cleaning up. including sanding down the concrete plugs. They also gave me a warranty on the area they treated, something other companies would not do. I will use them again if needed.

Karla H.

07/08/2015

I would highly recommend going with a pest control service other than Green Mango. The service was ok, but the management could use some work. My parents were customers for over two years and they had several insect issues that were not being taken care of well so they decided to go with another service. My mom called to cancel service and had to talk to several people to get it squared away, answering the question, Why are you leaving? over and over again. She thought it was taken care of, but she received a call 2 weeks later saying that she was scheduled for another visit. She called again and was directed to a manager. The manager was very rude, badgering my poor, sweet mom over canceling service. He asked over and over again why she was leaving. Finally, my mom told him she was leaving because he was unprofessional and inconsiderate. At that point, he hung up on her. Are they for real??

Elise S.

08/07/2017

We originally had green mango at our other home and raved about them. After having moved into our new home, they have been quite a let down - the second spray they did after the initial lay down I had to force the tech to spray the garage and he went so fast he was done and gone before we could discuss doing the inside. He also didn't bother changing over the traps. Now we were due for our 2 month follow up which should have been done 7/27 and it took both my husband and I calling and leaving voicemails to get them to schedule it. They said they were only available 8/10 to come out - 14 days past their due date. Then tonight I find a live scorpion in my house thank to my cat. I left them a voicemail tonight requesting someone out tomorrow! We'll see if they follow through.... if not we will be changing companies - not risking my infant getting stung due to laziness and poor follow through. I hope they prove me wrong!

April W.

06/09/2015

they were great some times , most of my pests were from them not calling before coming out or did they do any thing i asked they wanted to heart it from my husband wheather or not to stop there service which is bs. then they came out with out permission and charged us and refuses to stop service til we pay that last payment. we had to go through our banks to stop them from taking our money.

Trisha F.

08/11/2017

I've come to absolutely hate green mango. We've had them a year now and the first couple of appointments were great, it was the same tech, he was great always showed up for our bi-monthly appointments. Then we started getting techs that would do half a** jobs, and didn't do near what the original tech would do when he was there. They tell you they try to schedule your appointments within 5 days of the previous one, to make sure your appointments are always on track, well last time it had been 2 weeks and we still weren't scheduled so I had to call and get them to schedule. well here we are again, our last appointment was 10 days ago, so our appointment should have been late last week, or the beginning of this week, yep still no appointment even scheduled. it's almost impossible to get through on the phone. Not sure why I have to work so hard just to get my bi-monthly appointments that they MAKE you sign a contract for.

Noelle J.

11/16/2018

Been with them since June. I signed a contract because we just built a house in the desert and I was worried about scorpions. The product is fine. The customer service is NOT. The price is too high to not offer DECENT customer service. They don't call to schedule your bimonthly sprays. they just text you a day before they plan to come. They don't even offer a time block. I had someone sit at my house all day yesterday because a tech was supposed to be out to spray and no one called or ever showed. I left 2 voicemails throughout the day. Didn't get a call until this morning. Apparently the tech got lost. Even though I have asked them MANY times to note the directions in my account because its a brand new house that isn't on the maps yet. He didn't bother to call me either to A. say he was on his way (like they say they will) or B. to ask for directions. He just didn't show up. The girl that I spoke to was completely cold and did not apologize for the inconvenience ONCE. When my year is up I wont return. I've since found a company that charges less, does scorpions AND mosquitos (Green Mango doesn't do mosquitos) and are much more customer oriented.

Kelli D.

11/07/2014

I am surprised with all the negative reviews for Green Mango pest control. They have been nothing but awesome for us. Our old place had several scorpions and they did a great job lessening the scorpion activity for the two years we were there. They always came when they said they would and they had no problem coming back in between sprays when I asked them to. We just moved to a new place and of course wanted to continue to use them! They were originally suppose to come late in the afternoon but I forgot I wasn't going to be here, I called the morning they were suppose to come and they had no problem calling me back and coming earlier in the day so they could get the inside. I would say their customer service is great and their product works!!

Irina S.

12/21/2012

Yikes.....This company doesn't deserve a single star....They are good in the beginning, but once they get you in they couldn't care less about you. They don't show up for appointments, then they apologize and say it was human error. Then they promise to rectify the problem by promising to come out a certain day and next time it won't happen: guess what it did. 2nd time they didn't call and didn't show up. I have called twice and no calls back.... I see I'm not the first one to have issues with customer service. In September they said they will do better, well it's Nov./ Dec. and it's not any better. You guys will not last in your business this way....

Lynne M.

05/08/2014

I've been using Green Mango for the past couple years. They have done an excellent job in eliminating our scorpions and any other bugs. My only complaint was the fast talking company rep that came initially to get me to switch companies. He uses an I-pad which leaves you with no copies of what you've agreed to. Also, he does not tell you that the company automatically debts the payment from your account every service. He reminded my of the guy that does the Sham WOW commercials. Otherwise, the company is good and reliable.

Kierstin Y.

9/23/2012

Heartfelt apology from owner. Will see how next treatment goes. Termite inspection 5 star!

Katie V.

11/29/2017

I'm a fairly new customer and so far am thrilled with this company's services. I've lived in my house for years and never had an issue with anything, but suddenly a few scorpions showed up. My pet got stung and...while I'm not much of a killing machine...that was it for me. They gots to go. A friend swore by Green Mango's results and I figured I'd give them a try. Not only did they get in touch to talk about an estimate right away, but were they able to get me a pretty sweet deal and the scorpions were *boom* gone after the initial spray. Not one to be found. It's been a while now and no new creepers have dared enter my home. If only I could hire them to get rid of the two-legged creepers that keep showing up in my life!! GM came out for the 30 day re-spray right on schedule, maybe 2 days off of the exact 30 days (pft! big deal). I didn't have to call to ask if they forgot about me and the guys who came to my house are quick, friendly and helpful. Been fine and on schedule ever since. I am happy to have my safe house back and I'm happy with the service. Can't ask for much more.

Kelly L.

09/12/2016

I have had nothing but positive experiences with Green Mango. I have chickens and they were very ready to work with me to make sure my girls were safe with their products. Everyone I talked to was pleasant and made me feel valued. I was also very impressed with Andrew, who was the tech who came to my house. He was so polite and ready to answer all the questions I had. I am a work from home mom, and whenever companies come to my house I get a little uncomfortable being by myself. From the moment Andrew called to say he was coming I knew I had nothing to worry about. He was respectful and professional. I don't normally take the time to do the reviews, but I thought it was important everyone knew how great Green Mango (and Andrew) is. I won't go with anyone else!

Kelly J.

09/09/2016

I've never had a better experience contacting, scheduling or having an initial pest push out service. I called on Wednesday and the Technician Tim was here on Thursday. I knew we had a terrible scorpion problem but he took the time to show and explain that we had multiple widows and an enormous roach infestation under a front yard tree. He was not only thorough but he was respectful and informative. Within an hour of him leaving, I walked around the perimeter of the house and found dead bugs everywhere. For the first time since moving into our home in February, I woke up and found NO bugs on my bathroom floor. Their product definitely works!

Marci B.

09/02/2016

Green mango is the best no more problems with scorpions or bugs!!! Justin was very helpful and listened to our needs!!!

Kellie B.

09/01/2018

My interaction started out great. After calling 10 companies I choose Green Mango because they spent 20 minutes answering my questions. In fact they sold me on a year service instead of just a one time time deal. They assured me that they can come Friday or Saturday. I was told they will call me back or texted me with my time slot. I have read the other reviews and I questioned the women on the other line about the complaints of the company not returning calls making it difficult to schedule. She stated it is not that way anymore that the company just grew too fast. Well....guess what...no call back with my service slot. And I am not surprised. The scheduler seemed to be on a cellular phone and we were having difficulty hearing each other and she seemed distracted by her surroundings. So after a day I went with another company. The following Saturday I got a call that they were on their way. I can't comment on their actual pest control service but if poor customer service begins at the first step of setting up service I would assume it is a reflection of the rest of the company.

CM S.

6/17/2012

Okay, I have to say that the initial visit was very thorough, they covered all the areas. Applied a good deal of product in all the areas inside and out. Immediately after the application the yard seemed to go crazy, bugs coming out of every crevice imaginable.
Kent our tech and Nathan our rep were both communicative and seemed sincere. They covered all their appointed talking points clearly and things were done as explained.
My only complaint is not with either of the young men but with Green Mango for their lapse in training. When you bill yourself as a premium service and are asking people to spend money, a reasonable amount of money, Dude, Bro, Man, Bud, Buddy, or any other moniker is not the way to speak to a customer, particularly when there is a big age difference. Also, due to perhaps inexperience of the tech, several plants in the yards were damaged as a result of the hose being dragged around (no doubt accustomed to bare dirt yards).

Melanie N.

12/08/2014

Horrible customer service! Office staff is absolutely horrible! They have communication issues. They lost my payment. I don't see this company making it long.

Chad K.

12/16/2014

The worst customer service I've ever had or experienced. Moved out of state and then moved back to state had service reinstated and they went to my old address and serviced my old house and said they confirm the address when they didn't confirm my new address. Basically called me a liar.. Tracy with billing does not know how to deal with customer service issues at all. I would never ever recommend this company ever.

Michael D.

10/08/2014

This is by far the worst company we have ever worked with. I am not one to be super strict on customer service. You don't have the be the best at customer service and I am ok with you lacking a bit on it as well IF your services are good. Well let's just say that after a year of treatment we still have black widows...earwigs...ants ETC. It's like we don't even have a pest control company. On top of that their customer service is the absolute worst I have ever encountered. You can not set up an appointment. They come when ever they like and if you trysts request a day or even a week that will work forbyountheynwill tell you No our the nation will not be in the area that day. Notnthatni would ever hire this company again but the last straw was today. It is pouring rain and the guy comes out to spray my front and back yard. Are you kidding me. I call and the girl at the office has the nerve to tell me that oh it's ok out product works in the rain. It is almost laughable that they are still in business.

Kathi O.

09/02/2018

After reading the other reviews there seems to be a pattern that is not being addressed by the owner. This company started out with a great job done on their first appointment, I was impressed. The following visits all seemed to go down hill in service. One tech showed up and his hose was leaking water all over the place and he explained he had a leak. I get it that stuff happens but I never got the same service as I did on the first visit it seemed every visit after the first one got less and less and I began seeing ants and all the critters I was paying them to get rid of but the most frustrating part of their service was the no shows and no calls. I sat home on the 25th of August and waited for them from 9-2 and they did not show and this was a Saturday so I was pissed. I had had another date where the office called and said that the tech had an emergency and would not make it. After the August 25th missed appointment I tried to call them and cancel this service forever and no answer so I texted them and told them in it that I did not want their service anymore. I got a message a couple of days later that they wanted to rectify this. There was another text that said they were scheduling another appointment for 9-1-2018 but I had already cancelled before this date and guess what? They showed up on the first while i was gone and sprayed where they could which was only the front yard because everything else was locked up as I was not there. But their charges showed up on my cc PROMPTLY...too bad their service wasnt. My sister who also uses GM told me that she had the same problems with them and when she asked the girl in the office to talk to the owner she was told the boss does not talk to the customers well, I suggest the owner get his head out of the sand or he wont have to worry about customers. There are toooooo many pest control companies in the valley to put up with this.

Nicole S.

06/09/2012

We built our home and had every stage of building treated by another very large pest control company. We continued to have monthly service with them for 6 years and then went to a seasonal package. At NO point was our scorpion problem under control or even other insects. They were always very pleasant about retreatment for no charge, but that really did us no good- especially when OUR 18-MONTH OLD WAS STUNG BY A SCORPION inside the house. We did everything to eiminate food sources, trash, wet towels, no wood chips, everything you could think of, but still had scorpions.

Cameron at Green mango PROMISED control and boy, did the company deliver. The tech was at our house for over 2.5hrs and covered every square inch of the inside and outside. By that night, I walked out front with my husband and found 11 freshly dead scorpions. SUPER scary, but I felt so relieved! That NEVER happened with the other company and I feel like our small children will be safe.

The customer service is also amazing. They noted about our horse feed, keeping gates closed for goats & dogs, and the tech even MOVED my kids toys to spray around them in the back yard. Talk about going the extra mile!

THANK YOU SO MUCH, you have a devoted and VERY appreciative customer. I am going to tell everyone I know about this great service!

They also completely elminiated an ant problem that my brother had in his kitchen!

Megan H.

01/01/2015

We still use them and still have had no problem with them whatsoever. They are very professional and have great customer service. Their employees are clean and friendly (they don't awkwardly walk around your house with their dirty, sweaty clothes without acknowledging your existence) and I am always impressed with the job they do. My neighbors are constantly complaining about scorpion and black widow problems and we haven't seen a bug since they started. We have used two other companies in this home prior to finding them and the other two don't even compare to Green Mango. If we ever need to make a change, they accommodate us and always let us know when they are coming. They show up on time without fail and spend a considerable amount of time on our property to make sure that all of the bases are covered. We won't consider using anyone else.

Brandon S.

01/12/2016

Our household has utilized the Green Mango program for a year and half. The staff is professional and prompt and the service is top notch. The only bugs I've seen in the past year and a half have been dead ones. What more can you ask for. Very pleased with their continued level of care.

Justin C.

6/13/2015

Just had my initial visit and am beyond IMPRESSED! Will the technician was very thorough and informative. Very affordable and the service was above and beyond any other pest control provider I have used in the past. I'm hopeful the service will continue to be exceptional, but so far so good! I recommend them highly.

Bridget W.

11/14/2015

PLEASE READ; I have a son that suffers from allergies including allergy to pesticides...Green Mango's natural product does not make my son blow up like a balloon with hives...he literally has no allergy to their product! I have used them at my last three homes...they destroyed all scorpions in my first house (it was totally infested), and each home after have been great! They do schedule when they charge you and when they come out based on the times/dates you ask for. I've never had any issues with them that they didn't resolve. And literally the only issue was I moved banks, so it was my fault! Anyhow, they have provided great customer service, great techs, and FANTASTIC product for my family for 4 years and I will stay with them forever! I don't want gross chemicals all over my yard...I want Green Mango product!!

Alexis M.

5/17/2015

Great service, clean looking techs and trucks. All of our neighbors complain about constant bugs and we literally never see any because Green Mango does exactly what we want them to do- no bugs!

Patricia H.

10/28/2013

Had a couple of customer service issues a few months back, but they must have fired or retrained the girl since then. The only difficult thing has been getting in contact with anyone at the office on Saturdays. Their voicemail comes on, but couldn't reach anyone we needed to speak to the service tech. My suggestion would be to have someone available to speak to, and a way to contact the technician to confirm he is coming.

We have had several service techs over a year's time and they have all been terrific. We had a huge issue with black widow spiders, and since Green Mango, we haven't seen a single one. They also eliminated the fire ants, and significantly reduced the pincher bugs and flies outdoors.

Kati W.

10/13/2015

Green Mango serviced our home for the first time today, I was blown away with the amazing service! We have paid for pest control over the past 12 years and no company compares to the service we received today! Nephi, our technician went over and beyond! Very impressed and thankful, our son was stung by a scorpion in June and stopped breathing within 40 minutes, he had a severe reaction! I'm thankful we found a company that takes their job serious and really cares! Go Green Mango!

Parker T.

12/24/2014

Green Mango was the only pest control company that I have had that actually killed my scorpion infestation. We tried two different companies first. Both companies walked around my house with a backpack full of chemicals and claimed that you couldn't kill scorpions, you could only kill the other bugs that are the source of food for the scorpions. When I called green mango they pulled up in their truck and unloaded a ton of chemicals that killed scorpions. A few days after they treated my house for the first time I walked around the perimeter of our block wall and found dozens of scorpion bodies. They have my business.

Jodie S.

6/30/2014

I'm not sure why Green Mango's rating is so low when I see so many great recent reviews in the not recommended review section?? We have been with Green Mango for a year now and we absolutely love them! We started with them after having scorpion problems. After talking to so many other companies who gave me the runaround about how they couldn't guarantee their product would get rid of the scorpions I was getting frustrated and losing hope. We had used other pest control companies but would still see occasional critters inside the house. With a toddler I was fearful of my daughter being stung by one. I happened to see a newscast on TV with Green Mango talking about their product and how they used non-toxic methods that were safe for kids and pets. I decided to give them a try and haven't looked back ever since. They are professional and very thorough. They give you a window time frame of when to expect them and in the last year they have only been later then expected one time and made sure to call in advance to let me know. No one is perfect and things happen... Its called life. They treat from the perimeter of the property line inward to the house and even clean all the cobwebs outside every visit. They respect my house in the fact that they cover their shoes with shoe guards if/when inside my house because we don't wear shoes inside. They have always been friendly and professional and we haven't had any bug problems since! Nothing!!! And what we do see is always dead! Thank you Green Mango for the peace of mind:).

Mary S.

11/11/2013

Use caution when making service agreement!!! The service agreed upon was low toxicity backpack service which means rosemary and chrysanthemum extracts and small amount applied. What I got was gallonns of the regular chemicals dumped all over my property. YES the bugs are gone. When I called to reiterate my preferences for smaller amounts of chemical and the more natural chemicals, they became difficult to deal with and even threatened to sue me for the $85 fee to get out of the contract. Lesson learned!

Unhappy c.

12/16/2011

Green Mango has awesome service.

Renata C.

7/15/2013

I had Green Mango pest control for over a year. the service was great for the first year or so and they got rid of my bugs. Then they missed a scheduled service call. I called and rescheduled. They missed it again. Both times they did not call or reschedule. I decided they did not want my business and never called them back. SO sad their customer service lost me as a client. I now am using another service.

Daph H.

10/31/2016

Well i must say at first i though this was going to be a bad experience by all the reviews i have read, but they were wrong! I just appreciated the service I received from this Company. The ladies who answered the phone, like Anna Maria, she went ABOVE and beyond to make sure it was possible to get me an appointment as soon as possible. It goes for all the other wonderful young ladies who answered the phone also. I do not remember their names, but i will figure it out because you are so amazing and played a big role in helping me! Now let's talk your techs this young man was truly AMAZING JACOB R . Jacob was patience and kind helping me to understand what i was to expect over time. Now, his abilities to make his customer satisfied with the product and services was GRRRREAT! If there is anything I could say about Jacob R. it would be that, your customer service skills are TRULY remarkable. Thank you Green Mango!!

Michele H.

05/08/2014

Have been using Green Mango for years! First time was at our previous house. It was a rental and I couldn't believe the roaches and crickets. Green Mango took care of it and we continue to use them in our current house. Maybe 3+ years now. Never see any bugs, safe around our dog and chickens, never worry about our kids with it, and the guys are always polite. Never ever have a problem!

Al M.

12/30/2012

After receiving a call from the owner of the company he expressed his apology and told me this is not how he wants his company run. He told me they will do better and I will no longer be waiting all day for a visit. I accepted his apology and hope to continue my service with green mango.

W D.

01/05/2013

I think the product is very good. Our pest problem has disappeared by 98% and I'm glad it's safe around my pets. Their customer service and communication skills still needs improving, but I'm hope that it's just growing pains and they will improve in time. For now I plan to stay with them.