Best Virtual Consultations in Phoenix AZ

Cool Zone is the BEST! Quick response time both in communication and service when needed. I've never had to wait for a tech. They make me feel like the most important person at the time and aim to please. They explain clearly, up front. They answer questions and address any concerns. I've price shopped and find them to be comparable or less expensive than other places but the customer service and integrity is top notch. They do what's best for me and don't try to sell me products or services I don't need, but let me know when I do need something and take the time to show me why. Highly, highly recommend! Don't waste your time or money going elsewhere!

Alan's Air is Awesome!!!  I called Alan's Air on a Sunday morning when my air conditioning stopped working and temps had been in the triple digits for days. Alan answered the phone himself and when I told him the symptoms he first walked me thru what I could do myself to fix the problem, thinking it was one of the fuses to the compressor. I was so impressed and thankful to find a person who would even take the time to tell you what you could easily do yourself to avoid a service call. I did what he said and when that did not work he stopped by within an hour and solved the problem. Alan is a dedicated professional with 35 years of experience and a very kind and honest man who I will recommend over and over!

Chris was very professional and cleaned up after he was done. He brought plastic to cover the clothes in the closet, wore shoe covers when in the house, and vacuumed up after he was done. He explained what was wrong, how he fixed it, and prevention. I needed my primary drain cleaned out and had a secondary shut off switch installed. They are a local small business that I would support again! Thank you :)

Brian and his team where amazing. We had two units replace and they were very courteous and understanding of my schedule and worked around my time. Brian is very knowledgeable about his craft and the options available. One thing he did NOT do was try to up-sell us on something we didn't need. I have been recommending him and his team to all my friends who need heating or cooling work.

I had another air conditioner issue and this is my third time using this company. Overall they have service my unit well and got me back up and running and minimum time.

Got plugged into them through a claim on my Fidelity Home Warranty and they were fantastic. Fidelity drug their feet on getting stuff ordered and doing what they were supposed to do, but these guys held appointment times and facilitated the repair incredibly well anyway.  Very impressive and totally appreciative of their efforts to get me back in my house ASAP!!!

Just had a new unit installed by Hermen and Edgar they were professional and had my unit installed in no time, I have nothing but good things to say about AC Doctors they have always provided top notch service, I would recommend them to anyone.

I had a huge problem and was getting frustrated with getting different answers from different AC companies.  Called and spoke with Kevin and he provided excellent customer service, I would highly recommend this company!

Ty and the crew at Preferred Air did an excellent job making improvements to a poorly performing duct system installed by another contractor. All of my concerns were addressed. The price was absolutely fair. Communication from everyone at Preferred Air was thorough and professional.

Do not hesitate to reach out to this firm. If you are concerned about the trip charge -- don't be, it is well worth it. Their rate is highly competitive and of the several HVAC companies I've worked with in the area, nobody was as thorough with diagnosing the problem and coming up with pragmatic, data-based solutions. You may be able to find another firm who can come out for free, shoot out some ideas, and give you a low quote -- but I wouldn't trust that they are going to do the job right the first time or that they won't end up adding onto your invoice in order to complete the job.

Preferred Air did excellent work, they did it right the first time, and they left the site immaculate. I'm very impressed with this firm and would highly recommend them.

Jorge got back to my initial request (clogged A/C condensation line) asking what he could do for me.  All the info had already been sent to him, nevertheless I answered again.  Then nothing.  Tried calling.  Tried messaging again.  Zip.  Nada.  Ghosted.  

All these great reviews, wish I could provide the same.

Danny got back to us promptly for an appointment time, he arrived on time, explained and took photos of what was the problem, and gave us a fair price. He even offered to replace the air filter and a lightbulb that went out while he was here working in the attic! I highly would recommend him and would use him again.

James was awesome. My father, who is on hospice, AC had stopped working. I had another company out that said the part was at least 2 weeks out and the fix would be $1700 and seemed to just want to convince me it would be faster and overall less expensive to buy a new unit. I reached out to various companies through yelp to see if anyone had the part. No one did but James asked if he could call to discuss. James had a can do attitude. With or without the part he was certain he could get the air working. He made some calls and called me back the same day with a solution. He sent Justin out the next day and the AC was fixed. James went above and beyond in helping, finding a solution and getting it fixed quickly. Justin was kind, professional and informative. Hopefully wont need to, but would definitely  use again and recommend!

Jake is an outstanding guy! On time, friendly, good service and attention to detail!
Thank you

Needed help with our central air. Derek responded to my Yelp request right away. He got here quickly even before his ETA and was able to assess the situation and help resolve it the same day. He also provided more solutions and ways to improve air later on as needed. He was kind and understanding of my concerns. Would definitely recommend!

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Carlos responded immediately. He responded to my request on Sunday & was at my house on Tuesday morning!! He told me what was going on with my air conditioner unit & is coming back next week to help me on another issue that I had. He was great as far as communication goes & I feel safe having Carlos on my side!!!

Our AC Air intake was not functioning. I installed a new Thermostat and a new Capacitor, but no luck. Having reached my limit on my HVAC skills, I messaged Arizona Colling Co that night, They scheduled an appointment for the next day. This surprised me as I am way out in AZ City.

Ben Sandoval showed up on time and immediately got to work on the diagnosis. He presented me with a full explanation of the issue and a more than fair price. I accepted. 40 minutes later, we were nice and cool.

I recommend this company and Ben specifically, as he went the extra mile to make my family happy and cool, even though he stayed well past dinner time to do so. Thanks, Ben! I will be calling you when we need a new full unit!

This company was called from my warranty company. They never called or followed up after initial tearing of my walls on the second day. Left me without water until I could get another plumber on day 6.
Unprofessional!!!!!​​