Best Virtual Consultations in Phoenix AZ

I recently worked with ASAP Restoration on some water damage, cleaning and repair in my home.  I had a lot of questions and anxiety about the process.  Everyone I interacted with at ASAP was helpful and they completed the work quickly and within the quote provided.  I hope I don't have to require the services of a restoration company again, but if I do, ASAP Restoration is who I would call.

Mike & Lindsay are amazing!! Honest, reliable,  and communication was great! We are very happy!!

If we could give more than 5 stars we would.  I called and left a voice mail and received a call back immediately.  Taylor was professional and showed up when he said he would.  The process from start to finish was very smooth.  We would recommend 24 Hour Flood Pros to anyone!!

We had a surprise hot water leak and needed an evaluation for dry wall damage. Servpro came out within 45 mins and gave me an honest opinion of the extent of our damage which ended up being fairly minor compared to the outrageous estimate another company was going to charge us. Tyler and Dexter also did a much more thorough job than the other company evaluating the damage. My husband and I were very impressed by Servpro PV and will definitely be using them again for any water damages or mold issues and are spreading the word. Thank you Servpro!

Had a great experience with Clean Theory! The carpet on my stairs and in my bedroom desperately needed to be cleaned/de-haired/freshened up. Ron got back to my initial query within 24 hours, and was at my home the next day. Prompt, friendly, experienced, and very affordable!

Hugo and Juan came to our home due to a roof leak which resulted in water damage.  They were meticulous in setting up the isolated space for ripping apart the drywall to look for and remove the mold the rain water had caused.  They were very respectful of our property.  I found them both to be professional and communicative of the process.  Grateful to have such great guys come to help us with our project.

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

We had 2 large carpets that were doing the wave and needed to be stretched . Robert called to confirm his appointment (unheard of)and then he was refreshingly 15 minutes early!!!
He and his assistant were friendly and polite. They worked quickly and did a great job! Our carpets are laying straight once again. They created minimal mess and cleaned up after themselves.
They are very nice people and we would call them again should we need carpet repair!

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had found some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work.

Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

Mission restoration was prompt and reliable. They came on site and identified the source of the leaking. It was hard to find someone during the holiday season. I'd highly recommend them for the service.

I can't say enough about the professionalism and great customer service this company exhibited. They were recommended by our insurance company after an upstairs bathroom flooded and caused weak walls and mold. Every part of the team-Paul, Corbin, Alex, Nathan and Sandy-were exceptional. My elderly mother lives in the condo and they went out of their way to make her bathroom safe and accessible during and after the work. . Highly recommended!

I was devastated to find out that my home, which was about to be sold, had developed black mold as the result of a few tiny leaks in a small water line running between my wallboard and cabinets. I was on a very tight schedule to resolve the problem in order to close in time. I had two other traditional 'rip and remove' mold removal and treatment companies come out and give me a quote. Both were extremely expensive and would require not only ripping out and removing the wallboard but my cabinets. One company rep actually excitedly told me that I should be happy because I would probably get new cabinets and my insurance company would pay for them. Both these traditional companies would not have been able to start work on the project for four weeks and it would tear my home apart for several more to remediate the problem. I was less than impressed and very upset and discouraged. Then I found Pure Maintenance of Arizona. Thank God! They came right out and clearly explained how they would address the problem, and how their patented two fogging process worked on the mold as well as the spread of mold spores throughout my home. Best of all, no need to rip apart anything! It could be done in half a day and, best of all (and unlike the other companies) they have a one year warranty. The whole two fogging process made so much more sense to me than the traditional method. I was impressed. Not only that but they quoted me a price not much more than my insurance deductible so I was able to just pay for it myself and not incur possible higher premiums. I hired them right away and they fit me into their schedule very quickly thereby allowing me to keep on schedule for the closing. A crew came out, performed the processes in about a half a day and, when I returned, found that they had cleaned up after themselves leaving my home as clean as they had found it. The final step was testing by an independent lab to ensure levels were normal and mine were. I was absolutely thrilled with the results! I know I've given the new owners the healthiest alternative out there to the mold problem plus a guarantee not available through any other company. The owner is a professional and great to work with and the employees are very polite and efficiently and effectively performed the work. I was so happy with both the result and my experience with Pure Maintenance of Arizona, that I just recently hired them again to handle a possible mold issue at my new home. I highly recommend this excellent company!

If you need the odor of cigarette smoke removed, look no further. Smell Fresh and their owner, Michael Samora, will come to your rescue.

I purchased a condo that had been smoked in for 10+ years. The residual odor was inescapable in every space of the condo. Based on Yelp reviews, I contacted Smell Fresh and 1-2 other companies.

After learning about the process Smell Fresh uses, I was sold. Michael told me that you will never know that anyone smoked there. So, I hired him. Long-story short, they delivered on the promise. After a 1-week treatment, there is zero smell of smoke.

Moreover, the service I received was great. Michael worked directly with my contractor who is renovating the condo, and communicated with me remotely since I currently live in CA. I really can't recommend Smell Fresh and Michael highly enough. Use them for your odor remediation needs!

Highly recommend Tempe Only Waters! I had an emergency water leak from the upstairs restroom. He instructed how to stop the leak over the phone and came out to make the repairs and patched the drywall. Good as new! I will be recommending to family friends and clients

I highly recommend Disaster Services and their owner Van Smith.  From our first meeting I was impressed with his prompt and professional service.  But as we delved into our Black Mold issue, my wife and I were beyond grateful that Van was there for us!  Van's knowledge is extremely evident when he talks and works.  Going the extra mile when he really didn't have to, made us feel like he was not just a contractor but a friend as well.  Our house was back to normal in a very short time frame after Van got involved.  Again, My wife and I completely recommend Van Smith and Disaster Services.  So if you want security that it will be done right in a timely and professional manner, call Disaster Services  now and Van will get a smile back in your life :).  -
Jonathan Manning
(San Tan Valley, AZ)

I had previosuly used ServiceMaster twice dealing with water at my mother in law's condo, and once to mitigate smoke. So when I had a water issue at my home, I reached out again. I WILL NOT DO THAT AGAIN!

I called late on a Monday night, and scheduled service for the next day. I explained that my wife and I work from home, and had a commitment in the early afternoon which required quiet work from home. They came and started, but when they found mold under a basedboard everything stopped for a good 30 minutes while the office typed out a release. I get it. However, the work they did was at best partial. When I told them more than once that all work, or at least all work creating noise had to cease at 1:00, I was met with reluctance and informed that they had a 3:00 appointment (that I was aware of), and that they would have to stop and come back in the morning. I understood and that was fine, again being told specifically that they would be back at 9:00.

However, when I got out of physical therapy there was a message that they called to confirm and as I did not call back they rescheduled me for 3:00! I was furoius, especally when they did a very small amount of work, and we specifically agreed on 9:00 in the morning - nothgin said about any confimring call. A diffrerent crew came out, and they did about an hour of work and stopped. The original crew came over and set up fans and attempted to remove some wood flooring, indicating that they would have to pick up a machine and come back between 9 and 10 the next mornign. That was 5:00, so we got maybe 1 1/2 hours of work.

A word about the fans - they set up three fans in the laundry room, and three fans in the hall. They also put a dehumifdifier in the hallway along with another unit that was supposed to remove dust (SUPPOSED TO). Understand, I have  a 15 foot high ceilign in that hallway, and the only water was along and in a wall, most of which contained int he laundry room. Over the course of the rest of the jub I did not see any wayter whatsoever come from the unit.

I specifically told them that the door would be left open so we would not have this issue again. When, I texted at 9 and the response was that I told you we would be there between 9 and 11. No, they told my wife and I between 9 and 10, and low and behold they showed up at 11:02 (Ring time). I watched them bring in a machine and make numerous trips in and out of the house. IN the afternoon, another worker showed up with a hammer and chisel, which indicated to me that the machine did not work.

They left at 4:30 or so, and when I went and looked at what was done they only took up 1/2 of the wood flooring thatthey told me they were, and two of the fans were off. Not being a mitigation expert and not talking to the workers, I preseumed that they intended to leave them off. Not So! The next morngin I personally turned one of them on, as it was directed at the area of greatest concern.

I had the insurance representative stop by several times, and he came on Friday with the remediator contractor. I mentioned the fan being off, which he agreed with. He stated that he had seen one of them off as well. We also discussed placement of the machines, and when he tested a wall it was apparent that they did not remove as much drywall as needed and did not place the fans where they should have been. They also did not drill any holes to allow for air movement.

I immediately called and relayed the informatiuon that the insurance agent and contractor shared, and was told they would reach out and look into it, and get back to me. Well, after an hour of no call, I called them and was told they were working on it. 45 minutes later I was called and told that they did not speak with the insuirance agent and could not do anythgin until they had. I had mention ed that if that was an issue let me know as I woudl reach out to avoid more delays! I called him, and when he called me back he relayed thatthey did not call him until 4:30, and hour and a half after I had originally called them! Shortly thereafter I got an emial telling me that they heard form the insurance man and that they wiould have to speak with the worker and the owner, both of whom were gone for the weekend!

The next morning, I reache dout and requested that they test the moisture and provide me with logs, remove thge drywall indicated and remove their equipment. IN response, I was told that they were removign their equipment and not undertaking any more work. What is funniest of all is th\at when they came, they handed me a form to sign stating that I was satisfied witht heir work and a release of liability! Fat chance I was signing that!

I still have no logs of the moisture readings, and watched him only perfomr them once (and the machine constantly break requiring him to fix it). When I had previosuly asked about it, I was told it's still wet here and here. . . I asked about percentages, and was told nothing.

What can I say about the nightmare I had to not only endure thanks to the massive flood in my apartment but the aftercare provided by Belfour.  

It took approximately 10 days for my wife and I to be able to move back into our apartment.  In the meantime I got the pleasure of being forced to stay in hotels all the while sick with both Covid and double pneumonia.  Upon being able to move back home, I came to find out that not only did the workmen scratch my dresser, bed, walls and doors but they left my front door open for a week and a half!  

All I received from them via the property manager was a we are sorry.  My firearms, safe, and all brand new TV's and furniture  could have been stolen.  The fact they weren't is a miracle.  Instead of doing they right thing and paying for my furniture to be fixed they seemed to deny anything happened when my insurance company contacted them.  

Oh and I don't think they actually even cleaned my carpet just dried it.

Be very wary when dealing with these people.