Best Home Cleaning in Phoenix AZ

This review is late but well deserved! I first contacted AHWA when I was sick of being okey-doked around by my Home warranty company when it came to dealing with an AC system that constantly needed service calls and re-fills on coolant. The contractors they kept sending would tell me that the system was leaking, but not anywhere they could find and that it was likely in my line-set which runs under the slab beneath my house. So they'd do a quick top-up and six months later my system would fail. I decided to contact an independent contractor and hired AHWA to take a close look.
Brad, a very friendly and knowledgeable tech came out, inspected my system and diagnosed several problems including a leaking evap-coil in the air-mover. He used a sniffer and also showed me where other techs had run their fingers through the oil that had leaked and dried in the pan below. He also explained to me why this wasn't getting properly fixed and this is important to know if you have a home warranty: Home warranty contractors are paid a flat rate to do service calls however big or small a job is. This means if they find a big problem that will take several hours to repair, they will do everything possible to put a bandaid on the problem and kick that can down the road for the next guy to deal with. This happened to me about 7 times in 3 years. Once Brad wrote up his findings and recommendations, I was able to use that to basically FORCE my warranty company to finally fix the problem. Unfortunately I still had to use a HW contractor. It took 2 guys about 5 hours to repair the system and replace all of the necessary parts that were leaking at both ends: evap coil, accumulator, among others. Finally the system was fixed thanks to AHWA Brad's expertise. He had also suggested that all of my duct work in the attic needed serious help and offered to come back, free of charge, to do an estimate with their ducting expert and designer Darrin.
Darrin and Brad came back and Darrin examined and tested my system's air-flow and efficiency and determined that it was ducted wrong and had terrible air-flow and leaks. The last owners had a new system installed but they basically shoe-horned a new machine into old crappy ducting. I had a 5-ton system that was only moving about 3-tons of air! Darrin recommended a complete over-haul with new plenum boxes above and below the air-mover, re-sealing all of the ducts and re-insulate the whole deal. He took measurements and a few days later he got back to me with a reasonable quote. A week later he and 2 other guys completely fixed my system. It took longer than expected but that's because Darrin is a perfectionist and seems to treat every job like it's his own house! My attic is transformed: gone are the ducts wrapped in exposed dirty pink fiber-glass! Gone are the improperly fitting plenum boxes! Gone are the leaks! Now my system looks modern and functions optimally. They even pointed out that some nit-wit had placed a cooling vent right next to my cold air return which was detrimental to the air-flow so it got capped. Finally my system is functional and efficient. The energy savings will likely pay for the cost of repair in a couple years at most! Thanks Darrin! Thanks Brad! Thanks AHWA!! I highly recommend this company. Don't get the Cold Shoulder by your HW company: hire the experts at AHWA and get it fixed right!

Can't write enough good things about this company!  They are just as happy to repair your system as they are to replace it.  They are honest, knowledgeable, experienced and CLEAN! After using them for a couple of years for semi-annual maintenance, I finally bit the bullet and replaced my entire heat pump.  They only install Trane products and don't sell you more than what makes the most sense.  I have referred them to several others and everyone is thrilled!  You will be too!

Our AC wouldn't turn on and Manny came out to take a look at our unit. He arrived promptly on the early side of hr 2 hour window they gave us. Called ahead before he arrived. Very friendly. First thing he did was ask if the batteries had been changed in our thermostat. Oops! A quick change of batteries fixed the problem and our AC turned on right away. He was very kind not to charge us for coming out. He did recommend we get our AC looked at (we've been neglecting it since 2018 when we moved in) but he was not pushy about it at all. I really appreciate when a business waives fees as a courtesy when something like this happens. We'll be reaching out to Arcadia Air and asking for Manny when we do need service!

I highly recommend North Valley Mechanical for HVAC service.  The first company the home warranty assigned said they could not get to the property for four days!  I called the home warranty to have the work order reassigned.  I could not wait that long because the tenants had small children.  I called North Valley and they were able to get someone out the same day which is incredible.  The problem was minor (a broken wire) so it was fixed right away. I really liked the report, pictures of the label on the HVAC unit and the tech included the age of the unit. I know the home warranties don't pay much so I appreciate North Valley making this repair a priority.  From the office staff to the technicians the service was excellent.

Purchased a Groupon online for an HVAC  inspection and cleaning. The technician Carlos arrived within the time window. Carlos was very courteous and explained everything he was going to do. He was extremely thorough with the inspection and coil cleaning (was here for 90 minutes!). Most companies would rush the job and try to upsell parts because it was a Groupon. Carlos did the opposite, and in the end told me my unit was in good working condition (amazing, because it is an older unit). Very trustworthy company as represented by the technician Carlos. In an ocean of shysters in this business, Four Seasons is more oyster with a pearl!

Ben is very responsive. My AC wasn't working and he fit me in with his other appointments. Within an hour he had the AC going.
I highly recommend.

Great company with great people working for them.
I hired Hobaica to instal a split system and to add a zone to my home.
Everything they said they would do..and more.
I have no hesitation to recommend them.
I have no desire to look elsewhere for a HVAC company.

Ron was able to come out the same day we called, and he was really great; helpful, friendly and knowledgeable. The problem was fixed within an hour, and we had air again.

Very pleased with the service. Brandon did a great job and even recommend some things I can improve. Amber, the customer service person who scheduled my appointment, was amazing as well. She was friendly and made an effort to get me squeezed in same day, but didn't promise it. Her and Brandon made it happen, though, which was a huge relief as I was off work. Would recommend this company for sure!

Courteous, professional, friendly, not pushy, has the customers best interest at heart.  That is how I describe Convenient Home Services.  James was there from day one of the audit, joined by Paul upon them returning to review the results of their findings.  Both were also present for the install and other HVAC related work ( and quite a bit of it- sealing, new ductwork, new return air vents, insulation of the attic, sealing air plenums, ) to our house.  These guys couldn't have been more honest and trustworthy.  They did not try and over sell equipment or extra services.  They sold what was best for my wife and I and our house.  We actually did upgrade equipment after discussing details of each of the units. Install work was scheduled for a 5 am start.  At 4:40 am, Five Convenient Home Services vehicles roll up to the house and they are ready with anything the job was going to require.  IMPRESSIVE.  Well planned and well scheduled, the team stayed on schedule just as they had said.  They put tarps down, wore white suits, and cleaned the house as they went.  Always kind and always courteous. I would ask many questions to each of the team members and all were very informative and polite.  I would recommend Convenient Home Services as a Preferred Rudd Retailer if you have such a thing.  The whole team, from their office staff to their field crew, along with James and Paul, are absolutely the best people in the customer service provider industry I have come across in a long time.  
Thank you Convenient Home Services for everything you have done for our home and the pleasant experience you made the whole process from start to finish and beyond.

Greg

TruTek has helped out twice now to address air conditioning unit problems, quickly and efficiently. Highly recommend for their response time and their value. This isn't another sales based company or business looking to increase their profit by recommending unnecessary stuff. Their owner Ron has been very honest and helpful and I have been happy to recommend him to others. He's treated them well with a quick response time and great pricing. I've learned my lesson and recommend others to reach out to this company even to do a check up and clean on your system to avoid issues!

One word for these guys - - - Professional!!
They were prompt, courteous and very fair priced - these are my new go to guys for appliance repairs.

I had never used AC by J before but had seen their ads on tv and thought the company sounded honest and trustworthy. A plumber named Mikey came to evaluate a 10 year old electric water heater and give me his opinions. He took his time and was very thorough. Also he discussed a leak had started under my kitchen sink where a plumber years ago had not properly installed my garbage disposal and some other pipes. I decided to have all the work done that Mikey suggested. The next day Mikey and Pedro came to do the work. They both were kind, caring, friendly, professional, knowledgeable, and thorough. Also they took their time and made sure the work was perfect. They cleaned up all the debris after they were finished. Also I called the office several times both days. Every one of the receptionists went above and beyond trying to answer all my questions. When I called the first time I had asked to speak to a plumbing manager. They had Jake call me back in about 15 minutes. He was awesome. We talked for probably 15 minutes about my needs. He is to be praised also for going above and beyond to help a potential customer. Because of the excellent service I received from all the employees, Jake, Mikey, and Pedro I am going to use AC by J for my air conditioning needs. Thank you AC by J for having such wonderful employees working for your company.

Gloria F
Peoria, AZ

Amazing company!! Keola, Brennan, Devan, and one other tech (didn't get his name, sorry!) all did phenomenal jobs when they came out to install our new unit and cleaned our ducts and vents. Everyone was thorough, highly efficient, accommodating, very professional and honest.  They had everything timed perfectly which was quite impressive lol Communication was made quick and easy thanks to Julia and Nicole.  They answered all of our questions, addressed all of our concerns and were able to schedule us quickly.  We can't say enough good things about this company.  They are our go-to AC company and would not recommend anyone else.  Thank you guys!

If I could give a negative 10 I would! This company is a complete rip off! Our AC unit we t out, called them, they can out late afternoon. Replaced the fuse box on the unit for FIVE HUNDRED PLUS DOLLARS! It's July in Phoenix, desperate to get air going again. It started working. Then the repair guy says this is a band aid and will last a few months but you'll need a new unit! Ok..., he grabs his iPad and shows me the cheapest u it would be  $12500, they'll take the $500 off from the part we got....Then says the high end energy efficient unit would be $19000+....WHAT?! am I buying a car. I said I'll have to think about it. We went out to dinner and grocery shopping and came back and the house was 86 degrees! I called, got the local service. Explained. He said they might be able to get someone Friday if a cancellation happens or Saturday for Sure! Friday morning, woke up to a possible heat stroke, got a air BnB! No call on Friday. Saturday around 6:00pm, received a call saying they couldn't come out and had no 32 foot ladder to get on the rough, plus, it was getting dark?! HUHHH?! Apparently, they called me on Sunday...no voicemail, I don't answer strange numbers. Monday I called the office and talked to Monica and said I'd like to file a complaint. She said ok started taking my info and then we got disconnected. I tried calling back and was told
Monica's on another call can she call you back? Sure....5 days later and still no call back! HORRIBLE COMPANY!!! I'll be reaching out ti the state of AZ. To file a formal complaint as well!!! They must use all the money to Jay the a tie in the commercials!!! NEVER AGAIN!!!!

I have a fairly new home, built less than 2 years ago, and my tankless water heater went out a few weeks ago. The company charged me for a part I didn't need that was still under warranty. It took two weeks for them to finally fix it and all it needed was an electronic master reset.

I reached out to ask about why they charged me for a part I didn't need and they said due to all the time they spent here and on the phone with tech support.

Here's the issue I hope you correct going forward so it doesn't impact future customers:

1) Your technician didn't spend more than 5 minutes here the first time. He didn't troubleshoot anything. I told him the code and what I looked up online that led me to calling you. He said yup that's it. Then he left.

2) Had he troubleshot the issue it could've been resolved that day and we wouldn't have been without hot water for two weeks. Also, this would've prevented the ordering of a part that was unnecessary.

3) The second technician said he's not a plumber, rather he's an HVAC guy. I think having the properly trained technician would have sped up the job, reducing time wasted on troubleshooting a master reset.

I am giving 2 stars instead of 1 because  I am thankful the last technician that came out was honest and was able to resolve it and get the water heater working.

Thank you to Jon and Austin with Precision Air  for a great job today! I appreciate the fact that you both were polite & knowledgeable! Thank you for not only replacing the malfunctioning part on our unit quickly and efficiently but for showing me what was wrong with it! I'm not am expert so that helped me tremendously to have that visual.

I appreciate being made aware of ways to improve our system, insulation, etc... Precision Air always makes suggestions but never makes me feel pressured to make a decision right there on the spot. Thank you for that!

And I know this is little and that you guys do this all the time, but thank you for wearing booties over shoes in my house as I just had my floors cleaned 2 days ago! It's the little things like that that set great companies like Precision Air apart from the competition! So glad we can trust you with our heating and cooling needs!

Terrible business.  I had an A/C go down and called this business to have them fix the problem.  When they were here, they fixed the system without informing us of what the problem was in order for me to decide how to go about this.  They repaired a thermostat wire, but did a bad job with the repair.  A week later, the same problem came back.  They were trying to upsell us a new unit, because of the wire.  I filed a complaint with the Better Business Bureau and they never responded.  Just shows they are willing to rip you off and take no accountability foe their service..  Stay away from this business!

TERRIBLE!  Do NOT trust this company!  I had this company come out for just a routine check up.The tech told me that there was a laundry list of problems with my units- which are top of the line. $500 for this... $800 for that...  All told, the total came to $1,800 and he said that I would be better off just getting their 5 year plan at $1,600.  I wanted to get a second opinion and had someone else come out who took a video of what he found in the attic.  He said that the Emergency Air tech couldn't have even looked at the coils which he said were so filthy, because the coil area was still completely sealed up.  Video does not lie!  I ended up needing only $125 worth of maintenance.  This company is untrustworthy!!!!  I would give them negative stars if that was possible.

I actually had a really positive experience.  I am in a new build 8 months post-signing and still under warranty.  I turned my air on over the weekend when it got into the 90's and we had some company over.  The fan came on but no cold air was coming.  I tried turning it off for a while then back on and turned the thermostat down really low but wasn't having any luck.  I called Chas Roberts since they were listed on the contacts my builder left inside my cabinet.  They were able to come the same day, and in fact arrived within about an hour.  They ended up installing something called a hard start kit and had the place cooling down shortly after they arrived.  Everything was covered under warranty so I was relieved that I had tried the A/C well before summer start (and end of warranty).  They did mention their extended warranty/service plans offered for just over $2K for 10 yrs and $1.5K for 5 yrs but it didn't come across as a hard sell.  I was directed to their website to check it out.  I see that they have polar opposites on the reviews so I'm not convinced I would invest in that option until I see a consistently good review profile.  But my technician Jeff was really nice and helpful and this particular service was definitely a positive one.