Best in Phoenix AZ

I have been very happy to work with Casey at Dry Now Services. The nicest part is that you are working directly with the owner every step of the way.

Fantabulous service by Allen and his crew.  Workmanship and attention to every detail was a cut above and the finished product was second to none. Referred by Scottsdale Air, my HVAC co., they did not disappoint.  I will let my friends and family know what this first class service crew did for me and I will surely call them back next time for another thorough cleaning.

You rock!!! ALLEN...
Thank you for taking care of me and my family!

After my original post we had Justin check into it and did find that a mistake was made and they took care of it. No instead of the original bill for the $1,196.46 they corrected it to be $677.56 much closer to the amount I guess it would be.  So thank you to Justin for the correction I really appreciate it.

This is likely one of the most important reviews I will ever write. Bruce and his whole team are phenomenal. Bruce's knowledge, professionalism and compassion are unparalleled in any industry and unheard of in this one. EVERYONE needs a water/mold inspection and I would not trust anyone else to handle any restoration besides Everclear Environmental. Believe me, we've seen the worst with other companies, and EES was able to reverse it. Our home is finally safe and better than ever, thanks to their care. We are infinitely grateful.

At the beginning of every year I like to think about the good things that came to me in the past year. I am so thankful that I became acquainted with Doug Bowers of Arizona Restoration Specialists. I live in California, and my condo in Phoenix had  a leak from the air handler. Doug and his crew worked with the insurance company so that I did not have to be present.  Doug looked over my insurance policy and found more coverage than I knew that I had. Doug ended  up remodeling a good part of the condo and I was only responsible for the deductible.  My condo ended up being updated unexpectedly! I went down to see the condo afte the work had been done. I could not believe my eyes. Most important Doug and his crew are people of integrity. If you have any kind of disaster, make sure you speak with Doug Bowers of Arizona Restoration Specialists. Larry of San Mateo, California

Thank you BOR Best Option Restoration!!!  they did mold remediation at my house and were awesome!  great communication, right on time, super thorough and when they found the problem was not nearly as bad as first thought - they lowered the estimate SUBSTANTIALLY and did a beautiful clean up job!   Thank you family Allen!

I noticed my favorite general contractor wasn't on Yelp but thought that everybody should know how great they are. Good contractors are super hard to find, and perhaps I'll save someone else the trouble of weeding out the awful ones since once you've got this team, you won't want anyone else touching your house.

So, Greg and his team have done a lot of work on our properties, including on a 100-year-old foreclosure. They've done the works: tiling, electrical work (updating fixtures, re-wiring, adding new plates), plumbing (new toilets, faucets, running new piping, fixing leaks), to interior stuff (painting, fixing cracks), exteriors (stucco, drywall, new ventilation) and landscaping (irrigation, pruning, gravelwork and trimming). I had a huge list of stuff that needed to be done and they knocked each line item out of the park. I'd trust them with any project, hands down.

The rates are totally reasonable. We've done it both ways where we pay a fixed sum per project, and we've also paid by the hour. They get things done in a fair amount of time, and they always show up when they say they will.

What I also greatly appreciate is Greg's willingness to give us honest, great advice about the state of the home. For example, we asked him if the foundation needed improvement, and he said no... even though we would have been willing to pay thousands to him if he said yes, and we'd have been nine the wiser. There are several examples like this that really show the team's character and integrity. They've also been great about re-doing something that turned out not as I'd hoped (aesthetically,  to quality-wise), like re-painting a bathroom. Oh, and he gave me a copy of a lease that has been super useful!

All Property Solutions is amazing. I wouldn't think of using anyone else.

My experience with this company , was amazing! I had my ceiling fixed and you literally can't even tell that it was ever messed up. I will be using this company again.

Joe, the owner, has restored my faith in humanity.  I asked for an estimate to haul away an old tube TV, a broken recliner and some pieces of an old entertainment center.  He came over and told me that it was so small of a load that it would be too expensive for me.  He then offered to come over with his son and move the stuff to the curb so that the Peoria bulk pickup would take it all.  He and his son refused to take any money, try as I might to give them some. He is an amazing man and I would not hesitate to hire him for any sort of job that I might have.

They told me they were going to restore the damaged of a hole in the ceiling caused by a leak in the AC System.  Turns out that cleaned out the mess and turned some fans on, and then just left the job. They left the gaping hole in the ceiling.  And charged the insurance company  $xxxx. They told me I had to find another company to fix the hole in the ceiling.  I asked what sort of restoration is that?  If you need a restoration company to repair your damaged facility...find another company.

Nice people. Very helpful. I had an odd request that they accommodated with no problem. Would definitely use their service again.

Great job, very professional.  My tile floors look brand new.  Thanks so much

We had Marty clean our carpets at our rental.  Our home is older, but when Marty finished they looked great!!
Marty is professional and no fuss.  He came in and got right to work.  When he left the carpets were bright and fresh smelling.
I would highly recommend his service!

Acuity  builders redid my kitchen , flooring and fireplace when i had a leak in my kitchen.   I had to replace some damaged areas and then decided to do some small upgrades to my condo.   Ken and his team were always a pleasure to work with.  Gabby is pleasant and kind and she too was a joy.   I had a small paining issue and when i talked to Gabby about it, i had a call from ken within 5 mins to schedule someone to come back and fix it to my liking.  I love the way my condo looks now and would use Acuity Builders again in a heart beat.

This company came across as the answer to all of our problems....$2000 later..... MORE PROBLEMS.  I want to cry problems.  
Our Tile was installed beautifully with the wrong color grout.  We found Mexican Tile Restoration who said they could stain our grout to any color that we wanted.
The day the crew came my husband told Dave (owner) that the floor needed to be  vacuumed  (we have dogs) and even offered to do so himself. Dave assured him that the floor would be thoroughly vacuumed before they stained the grout. The tile would need to be sealed for a final time after they fixed the grout.  My husband has been diligently working on sealing the grout and its been taking forever.  I decide its time I try to help and get things moving a little faster which is very hard when you have a toddler and a baby.  The closer I get to it, the more I realize that this job is a total, complete scam.  There is dog hair woven all through out the new  grout color.  They did not vacuum.  They did not prep.  I approached my husband and he said that he had gone through all of the emotions I was feeling right now and thats what has been taking him so long.  He was going through and picking out each solitary hair with a knife  before he could lay down the sealer.  Hours and hours of extended prep work to do a normal sealant job.  It would have taken less time to change the grout color ourselves.  When my husband confronted Dave, he said that they vacuumed the floor 3 times before staining the grout. He claimed every time they moved furniture there was more dog hair and they couldn't do anything about it. Keep in mind we only have 2 dogs and they stay in a back room and don't have free run of the house. Also, the pictures taken here are in the hallway and there is absolutely no furniture in the hallway. In addition to the dog hair problems, they were quite sloppy with the grout stain. See this picture where grout joints were completely missed and tiles were painted with grout stain (are they drunk?) Overall, Dave is a smooth talker, who talks about how sloppy every other crew is, but in reality him and his crew are just careless slobs as well. I would not recommend this company if you are somebody who cares about detail.

Hercules Contractor - Warning DO NOT use this contractor!
1. 2020 Laundry Room Remodel with Hercules - Oct 28, 2020 to Dec 1, 2020. Further work had to be done to complete remodel because homeowner no longer wanted to continue with Hercules Contractor.
2. Hercules Estimate exceeded final price by $8000.00 plus. Materials listed in price included purchased materials but returns that Hercules laborers took back were never credited on final invoice. Hercules added 15% upcharge for materials. Errors resulted in additional two weeks of labor charges that Hercules owner said he would not charge for since it was their errors but the labor hours were added anyway to final price. The Hercules invoice was the most unprofessional that I have ever seen.
3. Rework, project lead errors, miscommunication between all management & labors, labors unskilled, subcontractors unskilled. Lead manager of project totally unqualified.
4. One day notice they arrived to do demo. No drawings or plans for laundry room remodel even after walls demo'd and hot water heater removed. Space was totally open however lead project manager measured space available wrong. Homeowner provided rough drawings & plans and revised work as demo continued for walls, concrete for plumbing & new sink, dryer venting & electrical. Homeowner looked for advice and guidance by contractor but management only directed labors to make changes based on homeowner ideas despite lack of space in the area to complete.
5. Hercules plumber rerouting plumbing after digging out concrete advised homeowner to cut off existing access to hot/cold water at old sink/drain plumbing based on licensed plumbing guidelines but his evaluation and estimates were wrong. Resulting in no access to plumbing of hot/cold water and drainage from old system once concrete poured limiting new plumbing design.
6. Hercules never secured a written contract with the plumbing subcontractors for Navien tankless hot water heater. Original plumbing subcontractor quit. Original plumber installed Tankless Hotwater heater improperly (resulted in delay of new tankless hot water heater installation and work could not proceed until completed). Navien Sales Rep was called at least 4 times to diagnose possible installation errors, however, he admitted he was not a plumbing installer.
7. Hercules brought in another plumbing contractor to complete installation. They were called many times by Lead Project Manager to come out to homeowner's house to make changes to Navien tankless hotwater heater & system however, Lead PM knew nothing about plumbing and was directing this plumbing contractor to make changes, such as, drainage that was never properly connected or replumb connections and dipswitch changes.
8. Completed drywall was torn down at many locations for rework, new plumbing for new sink was changed many times. Sink that Lead Project Manager said would fit in corner space could not fit. Walls again had to be torn down and reopened that took space from garage to fit a new sink. Hercules Owner said he would pay for it, however, he added all labor changes to final bill. Owner directed laborer to use 2x6 to frame new space taken from the garage for the new sink. 2x6 used approx. 1  1/2 more inches of space that was desperately need for  a sink to fit. Only one small bar sink size was able to fit in the space now and cost approx. $300.
9. On 1/8/21, homeowner hired Mark One Plumbing, Navien Service Specialist:   one of several Specialists listed on Navien website - to check that Navien Tankless Waterheater was installed correctly. This is what Mark One plumbing stated:
a. NaviCirc recycle valve was installed by Hercules - MarkOne plumbing stated internal Waterheater setting and Dipswitches were not set as required in the installation and operating instructions manual. Mark One made the necessary adjustments.
b. Exhaust aluminum and pvc pipe coming off the unit was not angled properly and excess moisture and steam would have accumulated in it; causing the moisture to go back into the unit and require the motor to work harder and eventually destroy the motor.