Best in Charlotte NC

I am a DIY kind of guy and I can tell you these guys are straight forward and honest. If they can save you money they will go that route. Came by my house for a clog I had and they recommended letting gravity work with water overnight. It worked and they didn't charge me for that visit. Another issue did come up with faulty contract plumbing which they fixed at a reasonable price.

We had a toilet that leaked and ran and ran and ran and ran.  We tried to replace the stopper ourselves, but to no avail.   So, we called a plumber.  Never quite know which service to call, but based on the Yelp Reviews, this one looked good.  They came and basically told us that they would have to rebuild the toilet and that they would be back in about a week, after the parts arrived.  Well, they did exactly what they said they would. They always called in advance and it took about 30 minutes to fix the toilet. The bill was $180.  The toilet was about ten years old, so I am not surprised that it was in need of some repair!    All in all, I would recommend them.  Nothing out of line here.

Initial communication through yelp seemed promising from 'Larry- owner. I was provided a quote in person by a plumber. On the day of scheduled work a different plumber shows up 1.25 hours into the 2 hour window they were supposed to show up in and says the old quote is invalid and they need to write up a new one. Keep in mind this is after I had to go through a lengthy process to have water shut off in my building, during which I called Option One numerous times to touchbase and/ or reschedule. They never mentioned ONCE that the old qoute was invalid. I am of the opinion that this was a bait and switch. I do not recommend this company AT ALL. To change the quote at the start of service on the day of a scheduled service without any notification is completely wrong. It's bad business practice. The lack of communication ahead of time and the drastic change in price, meant that all my other dependent projects and the listing of my property was delayed. I wish I would have never reached out to this company.

Received excellent service from Reggie.  He was the first plumber in 5 that found the clean out in our front yard.  Backup was quickly fixed.   I would highly recommend ER services.   And thanks to Reggie.

I called Carolina Plumbing Pros when the laundry room drain line started to back up and overflow. A technician promptly came out the same day I called and ran a snake down the line and also the in the shower drain. The snake went down 25 ft and didn't appear to hit any type of blockage that he could tell. He said the issue is probably the the vent on the roof has a blockage however his company doesn't allow employee's on the roof due to liability. Therefore, he suggested we call a roofer to look down the line on the roof but oh by the way they can't clear if for you even if they see it, and he left. First off if you are a plumbing company and part of the working pieces of a homes plumbing includes the roof vent you need to be able to service the vent or tell the customer when they call your limitations so they can find an alternate company. We have now paid 170.00 to have a line snaked and no resolution to the issue.

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

I just have to say that I am soooo happy that I found This on Yelp! My family and I just moved into a rental property and the owner and his wife took jobs overseas so they aren't in the country and there isn't a property management company! Let's just say things have been extremely hectic and stressful with different issues that have come up one of them being that our toilet started backing up on the main floor and then the next day it was leaking into the apartment that's in the finished basement so we panicked and turned off all of the water! Which means we couldn't use the bathroom, shower nothing! The owner subscribed to American Home Shield and I called and reported the plumbing problem right away! They told me that I had to pay $107 for the service request and then wait until the contracted company called and set up an appointment! Well we ended up having to wait 3 days! The plumber finally came out and told us that it seemed to be an issue but that he wasn't able to do anything about it until we removed the mulch ourselves and that we were responsible for doing it and digging up the clean out! We were told once we found the valve and they could get complete access to it they will return!! I started to have a meltdown because I had no idea what or where this clean out was located and I had no idea what steps to take next!! He basically came and did absolutely nothing! At this point, I was so frustrated and desperate for a resolution! I mean I was using a bottle of water just to try and wash my hands and also had waste in the toilet that I couldn't flush! It was a very horrible experience! I found Will and Christine the owners of Service Pro plumbing and when I tell you I'm sooo glad I found them!! Will showed up extremely quick because he knew it was an emergent situation! He was very kind,professional,honest,trustworthy, punctual, thoughtful, caring, attentive patient,compassionate, detail oriented and most importantly competent in his knowledge and skill in the area of plumbing! He went ABOVE and Beyond my expectations and even took the time to educate us along the way! He basically told us that the first plumber incorrectly diagnosed the problem! What he found out was that it was a major issue on the city's side. He noticed that it was backed up which meant that the city had to come and fix it! And guess what Will said next!? He goes well I'll be honest I can do this job for you, snake the drain and get everything unclogged and charge you $400 OR we can call the city and report my findings and they will send someone out right away to fix it for free!! Do you know that Will even took the time to call the city of concord and explain to them what the problem was!?? Before he left, Will also gave me another tip and said to request that the city use a camera to get a better look in order to assess the damages accurately! The city workers showed up within 30min and found out that it was their issue, roots from a tree grew inside of the pipe which caused a blockage, they cleared it right away but unfortunately they will have to come back rip up the driveway and replaced the pipe because it's cracked but most importantly we were instructed to turn the water supply back on and we are allowed to finally FLUSH without worry AGAIN!! Lol He was such a blessing in disguise! He could've easily took complete advantage of the situation and my lack of expertise instead of giving us options! Yes, he could've just fixed it and charged me all of that money but instead he was so honest and definitely cared less about greed and more about saving us money which says a lot about his character and I was soooo thankful for him keeping it real with me! He only charged me $63 for the initial consultation fee and that's it!! I just want them to know how much I truly appreciate what they did for us! I would highly recommend him and his wife for all of your plumbing needs trust me you will not be disappointed!! I would definitely use them again and trust that I now have their business card tucked away for any other future issues with plumbing!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

We used this company a couple of times, the most recent being to flush a line and reset a toilet.  Each time our plumber (Guitar) was courteous, possessed outstanding communication skills and most important - did a thorough and professional job.  Highly recommended!

Tim was very helpful giving us the financial part of this and making it not quite so bad.  Especially compared with Morris Jenkins and their absurd quote.   I am very pleased with the outcome and highly recommend this company.   We've already talked to them about a tankless hot water heater.   Give them a call!!

We just bought our home and have had several sub contractors come in and out to make it our own. Chad is at the top of our list for professional quality workmanship. He clearly communicated with us throughout the process, showed up on time, was very detailed and cleaned up. I can speak from experience in saying It is so hard to find this quality level of service. We will happily will use him again for our future needs which will be many with our older home.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

WyattWorks did a fantastic job replacing 3 toilets in our house while installing slow close lids. The work was done seamlessly and there wasn't any hassling or up-selling during the process. Smooth and efficient! I highly recommend them for your plumbing needs.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

We needed a new reliable plumber, and a neighbor recommended them,
they came an hour earlier than expected, and fixed our screaming toilet in 20 min. So happy, toilet never worked so good!! Will be calling them again!!

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

I was calling to get a RFP for swapping out a black flow preventer. Would not give an estimate unless came out to the sight for a 90 dollar estimate fee.
It's an above ground device which is standard. Have two other companies who gave estimates and one of which is coming without a fee.

I just purchased my house and I needed to develop a relationship with an hvac company.  I found Morris Jenkins on Angie's List and I also had a recommendation from a friend so I called them.  

The day arrived, and Alvo knocks on my door... to say that he gets it is an understatement.  From the very beginning he was above expectation by asking if the parking space he chose was acceptable.  Who does that?  It's awesome that he did because the parking gets my neighbors upset, so I really appreciated that he asked that question.  The appointment just rolled right along from there:  He asked to see the components, he told me exactly what he was going to do and he commenced to doing it.  Alvo ended up being at my house for three hours.  He dismantled the entire unit and cleaned it from top to bottom.  I watched the process and he was thorough.  I was blown away by what all went into the service, he answered questions when I had them and explained what he found and what the options would be.  He did offer services but they were helpful like air filters being sent to my house.  I really was impressed with my service from Morris Jenkins and I think I made a good decision to keep my hvac running efficiently  :-)

Jim Dickerson is a helluva guy. I worked there for nearly four years, and was never asked to do anything illegal or unethical.  You get what you pay for, and the prices we charged were fair by market standards.  I left after a major contract cancelled, but would have stayed otherwise. I hope that the family has continued with his vision since he has stepped back in terms of management.

I was having issues and called this place to come out to inspect.  This was on Wednesday and the guy told me someone would be here on Thursday. Great!  Waited all day on Thursday, no one showed. I called them back and they said I was on the schedule for Friday (even though I received my text).  So, whatever, Friday it is.  Now after waiting all day again, no one showed up and I received another text to see we'll see you tomorrow (meaning Saturday).  These people have no clue of what they are doing.  Go somewhere else!