Best in Charlotte NC

Very professional, prompt service. Jason came out had the problem fixed in no time. Would definitely recommend and will be recommending to anyone who needs a plumber. And he was very clean and left no mess behind.

The best we've ever dealt with!  We have owned many houses and have worked with a few different plumbing companies over the years but this is the best!  If you want trustworthy, honest, high integrity people to do superior work, this is who to call.  Neat, clean, friendly, no pressure, and they treat everyone as they would want to be treated. We can't say enough!

Option One Plumbing helped me with a clogged drain in my kitchen sink and I am very happy with the service. From arranging the visit to the actual work, the whole process went very well. Daniel performed the service and was very professional and unfailingly courteous. I highly recommend Option One Plumbing.

Was hoping to use them to install a new water heater but they want to charge $69 just to come down to my house in Weddington to provide a quote. None of the other 3 plumbing companies did this. I even took pictures of the unit, spec plate, installation site, etc. And offered to send in order to get a ballpark figure and they said no.

I was referred Carolina Plumbing through my home warranty and I couldn't be happier we got connected--Scott was amazing! As a new homeowner, it's stressful enough to have things go wrong but also having to worry about finding a reliable, trustworthy plumber. Scott was very friendly, always accessible and quick to respond, explained everything clearly and went ABOVE and BEYOND expectations, spending numerous unbilled hours to make sure the problem was completely resolved and doing a thorough inspection to ensure no other systems were impacted. He also helped me hold another vendor accountable that did cleanup after I had a sewage leak and ensured they come back and completed the job when they cut corners. Scott of course didn't have to do any of this but he genuinely cared about me and wanted to make sure I was completely taken care of. I never thought I'd so much praise for a plumber but as a working professional, I can respect when someone truly does their job and takes pride in their work. Scott did that and then some. I will never be using another plumber as long as I live in the Charlotte area! Your dedication doesn't go unnoticed Scott!

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

I just have to say that I am soooo happy that I found This on Yelp! My family and I just moved into a rental property and the owner and his wife took jobs overseas so they aren't in the country and there isn't a property management company! Let's just say things have been extremely hectic and stressful with different issues that have come up one of them being that our toilet started backing up on the main floor and then the next day it was leaking into the apartment that's in the finished basement so we panicked and turned off all of the water! Which means we couldn't use the bathroom, shower nothing! The owner subscribed to American Home Shield and I called and reported the plumbing problem right away! They told me that I had to pay $107 for the service request and then wait until the contracted company called and set up an appointment! Well we ended up having to wait 3 days! The plumber finally came out and told us that it seemed to be an issue but that he wasn't able to do anything about it until we removed the mulch ourselves and that we were responsible for doing it and digging up the clean out! We were told once we found the valve and they could get complete access to it they will return!! I started to have a meltdown because I had no idea what or where this clean out was located and I had no idea what steps to take next!! He basically came and did absolutely nothing! At this point, I was so frustrated and desperate for a resolution! I mean I was using a bottle of water just to try and wash my hands and also had waste in the toilet that I couldn't flush! It was a very horrible experience! I found Will and Christine the owners of Service Pro plumbing and when I tell you I'm sooo glad I found them!! Will showed up extremely quick because he knew it was an emergent situation! He was very kind,professional,honest,trustworthy, punctual, thoughtful, caring, attentive patient,compassionate, detail oriented and most importantly competent in his knowledge and skill in the area of plumbing! He went ABOVE and Beyond my expectations and even took the time to educate us along the way! He basically told us that the first plumber incorrectly diagnosed the problem! What he found out was that it was a major issue on the city's side. He noticed that it was backed up which meant that the city had to come and fix it! And guess what Will said next!? He goes well I'll be honest I can do this job for you, snake the drain and get everything unclogged and charge you $400 OR we can call the city and report my findings and they will send someone out right away to fix it for free!! Do you know that Will even took the time to call the city of concord and explain to them what the problem was!?? Before he left, Will also gave me another tip and said to request that the city use a camera to get a better look in order to assess the damages accurately! The city workers showed up within 30min and found out that it was their issue, roots from a tree grew inside of the pipe which caused a blockage, they cleared it right away but unfortunately they will have to come back rip up the driveway and replaced the pipe because it's cracked but most importantly we were instructed to turn the water supply back on and we are allowed to finally FLUSH without worry AGAIN!! Lol He was such a blessing in disguise! He could've easily took complete advantage of the situation and my lack of expertise instead of giving us options! Yes, he could've just fixed it and charged me all of that money but instead he was so honest and definitely cared less about greed and more about saving us money which says a lot about his character and I was soooo thankful for him keeping it real with me! He only charged me $63 for the initial consultation fee and that's it!! I just want them to know how much I truly appreciate what they did for us! I would highly recommend him and his wife for all of your plumbing needs trust me you will not be disappointed!! I would definitely use them again and trust that I now have their business card tucked away for any other future issues with plumbing!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

James showed up on time and did a wonderful job replacing my shower valve!  He cleaned up the whole work area and left the bathroom better than he found it.  Please don't hesitate to call this honest and clear pricing company for any of your plumbing needs.  They called ahead and let us know James was on his way. Thank you Charlotte Plumbing!

I called at 8pm they would have came out rite away for a fee but I said it could wait they showed up at the time we agreed on . Lundon was my tech very knowledgable we discussed all my options was a tad pricey but you get what you pay for and it was worth it I got a new well pump new bladder tank and hot water heater took bout 5 1/2 hrs . Great job Lundon

Chad was professional, affordable, punctual, and a pleasure to work with. He did his homework on the project prior to quoting me his rate. My project had layers to it and he communicated effectively. He offered great suggestions on follow up tasks I had surrounding the project, and those suggestions proved extremely helpful. He went above and beyond. Even charging me less once he completed the work. I highly recommend!

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

Seth and Josh were the extremely helpful and knowledgeable. They are brothers with a family owned business which makes it even better. They were very honest and professional! Shawnica called me with appointment updates and was so kind and informative with keeping me up to date! I would absolutely recommended WyattWorks to anyone with any plumbing needs or concerns and wants the job done right, honest and professional.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

They capped the 1/2 water line in our basement and rebuilt our upstairs shower faucet, all for a reasonable price.

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

I had granite countertops installed by Carolina Granite and unbeknownst to me, they do not reconnect the plumbing so I contacted 3 Way Plumbing since they had been to my home from a home warranty issue I had and I was satisfied with the work they completed. I only needed a faucet installed and the plumbing reconnected (dishwasher, garbage disposal and PVC pipes for sink). The PVC pipes were practically brand new since the garbage disposal was replaced last December. I was charged $757 for this work and feel this is highway robbery. I didn't ask for the pipes to be replaced which they were and it took less than an hour and a half to complete the job. My advice after this expensive experience is to hire an independent plumber who doesn't pass their overhead onto the customer as you'll be paying for their high tech work vans and advertising costs.

They responded quickly to my call and the repair guy was right on time on a Sunday (Father's Day). So it started out nicely. I told him that I thought it was the capacitor that was out. He checked and confirmed that indeed it WAS the capacitor and that the part (only the part) cost $331. So in total it would cost $420 to repair! Luckily, I am not stupid enough to believe that a capacitor cost $331 and paid the $89 diagnostic fee and sent him on his way. My husband bought the capacitor for $7.00 (Yes, SEVEN DOLLARS) the next morning and replaced the part in 15 minutes (including the time to remove the cover and put it back on)! I understand that they have to mark up the price of the parts to make money but give me a break...$331 versus $7?? I feel bad for people who don't know better and would actually pay this price! Please people, ALWAYS know the average cost of parts in anything you plan to have repaired.

Came out quickly to repair a broken water line, which was the only positive.

Negatives:

1. Lost the lock key to my crawl space so I have to buy a new lock.

2.  Did not even attempt to fix landscaping they removed.  They removed lighting, a plant, and a small rock wall and left it scattered in the yard.  

Extremely disappointed with their aftercare for the price I paid for them to come out.

A friend of mine used North Meck Plumming.  I didn't just because they could not get out here as early because we had been without water for 2 weeks. They completely restored his landscaping as close to the original as possible.

Becareful this company, they overcharge you and not handle business  professionally. I had sewer emergency on 6/1/22, they came and gave me estimate $12,000. They accepted cash for $9000 but I paid similar repair $4500 year ago. It only took a little more than half day and 2 people. $9000 is way overcharged. They gave me invoice but my insurance company asking for just part of the invoice for the excavation  the detection of the leak  and  the put back for the cement not the entire invoice. I requested it more than a month ago, my insurance company requested it through email and I called them 3 times. They still didn't generate the part invoice I need as today 8/2/22. This company is not professional handled and they will scam you if you let them.