Best in Charlotte NC

Moved into new home recently and inspection report said water temperature was at 115 degrees. Called Julian to see they could come out and resolve issue. They said they could walk me through it on phone. I am not handy at all and they were great going step by step with me sending pics at each turn of the process. Actually really simple and saved both of us a service call. Would definitely use Julian's for any future plumbing issues/services
Thanks again.

Very good plumbers. I had them replace my kitchen faucet and install a new pot filler faucet over my cook top.

Good follow-up and when I needed them, they came right out. Highly recommended.

My fiancé and I bought an older home 6 months ago and realized there was a baseball sized leak in some of the sewage piping leaking under the crawl space. They responded almost immediately and said they would come out that day to give a quote. Once they looked under the house, they gave tiered options so that we could pick the option that worked for us. Lundon was nice and easy to work with. He came out the next day with a partner and stayed until 8:30 pm to get the job done because the piping in the crawl space was a mess. He was prompt, easy to work with, and did everything he could to make sure we had a good experience. We will use them again!

Had a leak near the water meter in the yard.  The first plumber that came out advised the leak was on the street side of the meter. I did some further investigation myself and saw evidence of the leak on the customer side.  I called them back and setup a return visit.  The second plumber did a very good job locating the leak quickly with the video I had taken.  

Why the low score? The plumber was on-site for 1 hour and the task charge was $625.  This seems excessive.  I'm willing to pay for their training and expertise, but $625 for a 15 min fix, 15 min of troubleshooting and 30 min to make sure it was fixed / documentation

Also, I was never provided a repair estimate before the work was done. This was quite the sticker shock.

Destiny was very helpful and Jordan did a great job installing my new shower valve and brining everything up to code, will definitely use them again!

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

We had a leak coming from our garbage disposal.  Called Service Pro and they promptly came out within a few hours to promptly fix the problem.  Their fees seem fair and maybe even a little lower than the big guys.  They have a $59 service fee so be sure to ask up front if you know what you are having done that this does not include labor or parts.  They seem very honest which I can appreciate and even offer a one year guarantee.  I will keep their name on file in case something comes up again.

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

Charlotte Plumbing fix my problem in one day. They did not waste time, did not have to call and see if something match something else. They came to my house (on time) yanked out the thing that was broken and brought back a new unbroken thing and installed said thing.The job was done quick and the plumber was courteous, taking off his shoes before entering without being asked! Charlotte plumbing operates with attention to detail, these people are the real deal!

Tim was very helpful giving us the financial part of this and making it not quite so bad.  Especially compared with Morris Jenkins and their absurd quote.   I am very pleased with the outcome and highly recommend this company.   We've already talked to them about a tankless hot water heater.   Give them a call!!

Chad was great - responsive, reliable, thorough. Friendly and gave me a few extra pointers before he left. Would definitely recommend.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

I am an out-of-state owner, and needed a plumber to work on a house I own in Gastonia.  I contacted WyattWorks, and they stated someone would call my tenant to set up an appointment.  Jeremy Wallace was assigned to the case, and he arrived promptly at the agreed upon time.  He took a look at the plumbing issues, drew up an invoice, and called me to advise what he found, and the cost to repair.  We gave the go-ahead.  The office emailed the invoice to me, I was able to sign, scan and email back for Jeremy to begin the work.  Jeremy called when he was finished, emailed photos of before and after, and took the payment over the phone.  First rate service from start to finish.  Excellent repairs and items replaced were top quality.  I would definitely recommend WyattWorks.

HIGHLY recommend Brian Long Plumbing! I live in an older house and needed major plumbing work done. The first company I called quoted me $2000.  I asked friends for recommendation and they recommended Brian Long.  I called and am so glad I did! They were able to complete the work at a fraction of the quote I received and did it so quickly! Top notch service and professionalism! I had a leak under my kitchen and put a bucket there to catch the water - Hugh was kind enough to dump the bucket of water out for me!

We called Cain's a few months ago to re-pitch the sewage line in our crawl space so that our chronically backed up toilet would function properly. They were quick to respond, completed the work in FAR less time than I expected and came in a couple hundred $ less than a large name plumbing company. We called Cain's because we suspected that other company was trying to gauge us saying it would cost $1,000. We were so glad to get a second estimate . It cost around $600 with Cain's.

Now to today, we had our disposal clog after hours Tuesday night and also noticed that the sink was leaking when it was filled with the backed up water from the disposal. They weren't able to make it out Wednesday and we were fine with that. Ours wasn't an emergency. Yes it was plugged up and inconvenient but we understood that there were more urgent jobs than ours. We scooped the water out of the sink and put a bucket under it and were fine.

Before they arrived, we realized that there was a loose hot water handle on our bathroom spigot and that the tub was draining slowly. I know plumbers must roll their eyes that one request turns into multiple issues by the time they get there but since we have to pay the expense, we might as well get it all fixed rather than pay for another visit.

Cain's guys were awesome about the extra requests. No attitude, no acting like it was a problem. They were totally professional.  Their plumber and another plumber in training came out Thursday around 11:45 and were gone by 1pm. In just over an hour they
- cleared the jam in the disposal
- had to replumb under that sink to fix the leak
-cleared the hair out of the slow draining tub (I blame my husband)
- tightened a hot water handle
- secured a tub handle

All in just over an hour and it cost around $211. Absolutely reasonable and their guys are great. It's such a relief to have a company that we can call in a pinch.

And they came in wearing masks without us having to ask. I am an immune suppressed person and was stressed that it would be awkward if I had to ask them to wear a mask but they were already masked when they arrived. THANKS GUYS!!!

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

I was calling to get a RFP for swapping out a black flow preventer. Would not give an estimate unless came out to the sight for a 90 dollar estimate fee.
It's an above ground device which is standard. Have two other companies who gave estimates and one of which is coming without a fee.

Terrible service I do not recommend. Charged my card too much money and it was very hard to get In touch this anyone that could help. 0 stars

Was told needed new ac unit but was only a $165 dollar part when I got a second opinion also was told that the freon was to low but the inside unit was never on to actually check it and when the other guy came out and checked it it was completely fine but bc they didn't have the inside unit on it wouldn't read right called and asked why they said I needed a new unit and was told that when a units so many years old they just replace rather then fix

Becareful this company, they overcharge you and not handle business  professionally. I had sewer emergency on 6/1/22, they came and gave me estimate $12,000. They accepted cash for $9000 but I paid similar repair $4500 year ago. It only took a little more than half day and 2 people. $9000 is way overcharged. They gave me invoice but my insurance company asking for just part of the invoice for the excavation  the detection of the leak  and  the put back for the cement not the entire invoice. I requested it more than a month ago, my insurance company requested it through email and I called them 3 times. They still didn't generate the part invoice I need as today 8/2/22. This company is not professional handled and they will scam you if you let them.