Best in Charlotte NC

Fast & responsive with a FAIR price.  What more can you say?  I worked with Jason who was kind, up front, and professional.  In 45 minutes, we had a quote (installed a new bathroom faucet) via text and someone at our house with the parts we needed (in the finish that matched the existing fixtures).  Jason made sure I knew what was in scope.  The bathroom faucet was fixed quickly and we checked out via Credit Card within the quoted price.  Could it have been smoother?  I don't think so.  Highly recommend!

Fantastic service! Very professional. On time and great communication.  Truly appreciated the knowledge and felt very good about the services being provided.

I really appreciated the excellent service that Timothy provided us with.  His patience and expertise was a plus.  He was determined to make sure we were satisfied with his work.  Because of Timothy, I will be contacting Option One again.  Thank you for your personal touch and professionalism Timothy!

Terry from ER Plumbing was outstanding. He was prompt, very courteous and professional. Our plumbing issues were handled quickly and professionally. He also took time to provide info and estimates on some work we're not quite ready to do, but will be shortly.

I don't hesitate to recommend ER Plumbing, or Terry.

We had issues with a toilet, the less said the better.  Within hours of my phone call to Carolina Plumbing Pros, Bruce arrived.  He diagnosed the problem quickly and efficiently explained both the issue and the fix.
The bill was significantly less than the in-your-face plumbing contractors that advertise and charge crazy high fees.  As a retiree on a fixed income, wow, was I happy!
Do yourself and your wallet a favor, use these guys with all your plumbing needs.

Easy and fast install of the tankless water heater.  Price was reasonable, and he helped out with our basement grinder too!  Thanks!

I recently purchased a home with a busted water heater :(....Service Pro Plumbing came highly recommended! They were flexible with my schedule and installed a new water heater in less than an hour. They even took the old one away! Couldn't have asked for a better experience

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

James showed up on time and did a wonderful job replacing my shower valve!  He cleaned up the whole work area and left the bathroom better than he found it.  Please don't hesitate to call this honest and clear pricing company for any of your plumbing needs.  They called ahead and let us know James was on his way. Thank you Charlotte Plumbing!

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another plumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday.

A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough,  and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future.

Thanks Daniel!

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

I cannot say enough wonderful things about Mike Garvey Plumbing.  I have called on Mike two times in the past 2 months for work I needed done at my home.  Mike is very prompt, professional and knowledgeable.  I work full time so it's crucial that I can make an appointment and have the service person show up when they say they are going to so my whole day workwise is not shot (on top of a plumbing bill to boot!!)  Mike has been here exactly when he says he will be - And he always calls prior to the appointment letting me know he is on his way which is an added bonus.  He is very friendly (not intimidating) and very knowledgeable and explains things so 'a woman can understand'!  Being a woman -not knowing much about plumbing I always worry service folks will take me to the cleaners as I do not know when something can or can't be fixed or to what extreme the repair should be - aka $$$!   Do not hesitate to call on Mike Garvey Plumbing - no matter how big or small your request is.  He is AMAZING!   And at a very fair price!

awesome job!  They showed up when they said they would.  Were super efficient and helped me saved money where they could.  Highly recommend.  Fixed a leak on my well and cleaned my filter on my well water system.  Walked me through where my water shut offs are and what to keep an eye on.  I felt very comfortable with Scott and the WyattWorks team.  Thank you!

I called Brian Long Plumbing for a plumbing problem with my toilet. Best call I made! My toilet tank had cracked and I needed a new installation. This company is a hidden gem! I had made a dozen calls, starting with the most highly rated. None could help. Brian is extremely busy but squeezed me in for a 24 hour turnaround time. Extremely knowledgeable and honest to a fault. He has been in business for a decade. He was able to uninstall and install a new toilet in under 90 minutes, was the most reasonably priced and takes extreme pride in his work. I would absolutely recommend Brian to anyone needing a plumber and he will be my first call if ever needed again.

I called because I had a broken sewer main.  Cain's couldn't come until the afternoon, so I called another plumber.  The other plumber told me that I needed to replace the entire sewer main to the street $$$.  
Cain's came as promised.  He and his partner spent time talking with me and diagnosing the problem.
They suggested contacting the city and having the city find and open their cleanout at the street to prove that it was not the city's problem.
The city came and fixed the problem for free.
WOW - I will hire these guys the next time I need a plumber.  If it weren't for Cain's correctly diagnosing the problem and telling me what to say to the City of Kannapolis, I would have had a huge repair bill.
Cudos to Kannapolis City.  They came within a few hours of my phone call.

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

We had been having an ongoing issue with a slow and stopped up drain in one of our downstairs bathroom sinks. No matter how much liquid plumber I pour down the drain, the issue would persist! Decided to call in a plumber and was given 3-Way Plumbing as a recommendation from a neighbor. I called late (after hours) on a Saturday and expected to not hear anything until Monday. But on Sunday I received a call from a nice lady that helped me set up an appointment for the next day. They arrived within the 2 hour window I was given, diagnosed and fixed (snaked the drain) the blockage, and all at a price I was happy to pay. I hope I don't have to, but I will definitely use them again for any future plumbing needs.

Although I have replaced several toilets over the years, I decided that I am getting old and I didn't want to spend all day doing the job.  So I arranged for Morris Jenkins to do it and they sent someone the next day.  (It was not an emergency.)  Jared Davis arrived on time to replace my toilet.  He accomplished the job quickly and efficiently.  And because the bolts securing the bowl to the PVC ring had rusted, he used a cordless oscillating tool to cut the bolts free without damaging the PVC ring.  (There's no telling how badly I would have botched that.)  Mr. Davis cleaned up after himself, left the bathroom floor cleaner than it was when he arrived, and took away all the trash.  Note:  I used the Morris Jenkins app to schedule the visit and it worked great.  Overall - A great experience.

After paying them $300 to repair a hot water heater that is only 6 years old I was still having the same issue shortly after the plumber left.  I was then told when I spoke with them that the plumber would be back the next day, a Saturday.  When he never showed I called them and they told me he didn't work that day and he could come on Monday and replace the entire unit.  I asked about the $300 in parts and labor that I already paid and they said that was paid for the work they did and not relevant to replacing the unit.  I refused and decided to look at the unit myself.  I discovered that the unit was not getting any air as the intake was covered with dust and dirt.  The plumber had said he cleaned this area out and DID NOT.  After cleaning it myself I am back up and running but still out the $300 in un-needed repairs that they performed.

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.