Best in Charlotte NC

I noticed a small bulge in my bathroom baseboard and gave Julian's a call after reading the great reviews. The phone was answered on my first call and Jeff was able to squeeze me in on a busy Friday.

He arrived on time, actually a bit early, and walked me through the possible issues and solutions. The baseboard swelling was minor and after discussing the options, Jeff recommended to not do anything unless the damage escalated.

I appreciate Jeff's restraint and thorough inspection. I felt he was acting in my best interests and did not jump to cutting up my walls and billing me for work that may not be necessary.

Now I just wish my builder would have originally contracted my plumbing to an experienced professional, like Jeff.

I will be keeping an eye on it and if it gets worse - Julian's will be my first call.

They answered immediately. They were trying to fix our bath tub and it took 2 different men to come out and make the repairs needed to complete the job. We were expecting a huge bill for the hours they were there. They took their time, did the job right and when it was done did NOT overcharge us for the time they were there. We were so pleasantly surprised and happy with their services. We will use them from now on and will recommend them to anyone who asks!!

Daniel Jennings was great.  Replaced hot water heater and fixed other issues from a prior plumber.  Highly recommend.

Saw great ratings on Yelp and they lived up to them.  The plumber was very professional and effiicient.  Their prices were reasonable too.  We will definitely choose them again  The only issue I had was with the first call when we were supposed to get a call back.  When I called back they apologized and a plumber called back right away and was here within 30 minutes.  Really glad I called them back instead of calling another company.

Jason from Carolina Plumbing was the best of the best!! Price, quality and service were outstanding. Took care of all of our plumbing needs, explained what needed to be done. was conservative in his approach and the jobs were done perfectly. His prices were also fair and reasonable. Plan to give my family and friends his card and look forward to using them again for future plumbing needs!!! I know now why you have such a great reputation. You deserve it!!!!

Easy and fast install of the tankless water heater.  Price was reasonable, and he helped out with our basement grinder too!  Thanks!

I just want to thank Service Pro for coming out and fixing my hot water today. I was 11 days without hot water trying to go through my warranty and the owners along with John who fixed my water heater saved the day! I highly recommend this company. My family can now enjoy Thanksgiving! Thanks Service Pro. You have a new customer!!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Let me start by saying... NEVER DO BUSINESS WITH THIS COMPANY! This was one of the most unprofessional and disorganized contractors I've ever had the displeasure of interacting with. The first tech was just plain LAZY and didn't want to work past 5pm (at least that's what his co-workers told me.)

Office personnel over the phone was unprofessional from the start. Talking too quickly and over me. Hung up on me. Did not tell me until 10 min before the tech was going to be at my house that they were going to replace the water heater.

First tech arrived on time at 3pm on Friday (of the 1-3pm time they gave). Was in a really big hurry. Nearly hit my wife's car parked in the driveway as he came in. Dropped the water heater off and left bc he said he had 30 min to do the job and wasn't going to be able to finish in time. Still no clue why. It was 3pm... why couldn't he do my job?

5:30pm second tech arrived. Spent about an hour removing our original tank which was still functioning, just leaking minimally.  New water heater the first tech dropped was the wrong one, too short and didn't have a stand or vent piping. He didnt have another one. He left at 6:30pm on Friday night leaving my wife and baby without hot water. Said another tech will be out tomorrow some time. They closed our work order with our landlord (Invitation Homes)

Saturday - wife and baby went to stay with family out of town so they could have hot water but I was stuck at home all day praying a plumber would show up to install the water heater. There was ZERO communication from the office that day. Thankfully the 3rd tech just showed up at around 2:30pm and I was there. Mid way through the job he realized he didnt have the proper tools (pex crimper) and had to drive to Lowes. Came back, got most of the job finished but at the end couldn't get the burner to light. At around 4:30pm he installed a new part and was able to make it work. It was not properly installed even though it was functioning. He was a super nice guy and I'm glad he showed up. But nothing could salvage the level of unprofessionalism we experienced.

Third time and it just keeps getting better as these guys are the definition of excellence of execution as Daniel Payne showed up ten minutes early, identified the issue with my water heater, explained it in an easy to understand fashion without making me feel like an idiot haha, didn't try to upsell me on a new heater, and last but not least, fixed the issue no problem.  I will continue to recommend these guys to everyone I know as they are honest, fair, personable and trustworthy.  Fantastic work option one!

We just bought our home and have had several sub contractors come in and out to make it our own. Chad is at the top of our list for professional quality workmanship. He clearly communicated with us throughout the process, showed up on time, was very detailed and cleaned up. I can speak from experience in saying It is so hard to find this quality level of service. We will happily will use him again for our future needs which will be many with our older home.

I cannot say enough wonderful things about Mike Garvey Plumbing.  I have called on Mike two times in the past 2 months for work I needed done at my home.  Mike is very prompt, professional and knowledgeable.  I work full time so it's crucial that I can make an appointment and have the service person show up when they say they are going to so my whole day workwise is not shot (on top of a plumbing bill to boot!!)  Mike has been here exactly when he says he will be - And he always calls prior to the appointment letting me know he is on his way which is an added bonus.  He is very friendly (not intimidating) and very knowledgeable and explains things so 'a woman can understand'!  Being a woman -not knowing much about plumbing I always worry service folks will take me to the cleaners as I do not know when something can or can't be fixed or to what extreme the repair should be - aka $$$!   Do not hesitate to call on Mike Garvey Plumbing - no matter how big or small your request is.  He is AMAZING!   And at a very fair price!

I waited 2 hours for an appointment no call back not even after I called back asking for appointment.  Just moved on to another plumber.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

Very professional. Provided cost savings ideas and suggestions for how to maximize our budget for future projects. I would highly recommend this firm.

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

We had been having an ongoing issue with a slow and stopped up drain in one of our downstairs bathroom sinks. No matter how much liquid plumber I pour down the drain, the issue would persist! Decided to call in a plumber and was given 3-Way Plumbing as a recommendation from a neighbor. I called late (after hours) on a Saturday and expected to not hear anything until Monday. But on Sunday I received a call from a nice lady that helped me set up an appointment for the next day. They arrived within the 2 hour window I was given, diagnosed and fixed (snaked the drain) the blockage, and all at a price I was happy to pay. I hope I don't have to, but I will definitely use them again for any future plumbing needs.

I have to say I am very happy with the service and service techs, however not at all happy with the financial end of the business. I have experienced 2 financial shocks since dealing with them, the first was the monthly cost for the AC, as it almost doubled within a few months of signing the contract. At that time I said nothing as I thought maybe I had missed something and it was a promotional rate, however I most recently saw a huge increase in my Platinum service monthly fee, as it jumped by 20.00 per month. I am bothered by the fact that, there have been 2 separate incidents where I do not remember them discussing an increase in monthly costs and when I call in to discuss it with their customer service representative, their main focus seemed to be more on validating the high value of the plan and not at all on my concerns with the fact that twice I had experienced a huge blow to my monthly budget because something was not fully disclosed by their personnel. It goes to show that their main focus as a company is getting my money and not building my loyalty. Lesson learned and in the future i will look for a company that truly cares about building a long term relationship with its customers and not just getting my money.

Update on review:

Bret the original person who came out and did our estimate and went over the paperwork with us, did take the time to call me about my concerns and was excellent. He helped my understand the changes and apologized if things weren't clear when we went over them initially. I feel like he went the extra mile and is a real asset to their company

Was told needed new ac unit but was only a $165 dollar part when I got a second opinion also was told that the freon was to low but the inside unit was never on to actually check it and when the other guy came out and checked it it was completely fine but bc they didn't have the inside unit on it wouldn't read right called and asked why they said I needed a new unit and was told that when a units so many years old they just replace rather then fix

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.