Best in Charlotte NC

Highly recommend! Jason was incredibly responsive, helpful, friendly, professional, and thorough. I can tell he stands behind his work and delivers high quality service. I had a kitchen faucet replaced which was completed in a time efficient manner. I will definitely be using this company in the future.

I called and talked to Bret, he came by and looked at my hot water heater within one hour.  Water heater needs to be replaced and it is scheduled for Monday.  Very prompt service.  This company comes highly recommended by my neighbors and I totally agree.

They really are Option 1! Contact them for advice, replacement, repairs or new installation. From Celebrity customers to people like little ol' me, everyone is treated like Gold. Seriously, I felt that. Anyway, Tim came out with a colleague and they both evaluated each of my concerns with both short-and-long term solutions. Consultation and guidance go a long way toward making the best decision for my family. I learned a lot from them and got all my needs taken care of. So glad for their full-service and quick solutions. I have a child with special needs and made some extraordinary requests -- Tim met every challenge with his expertise and became my point-person. I truly am happy, even after paying for new plumbing throughout my home and the tankless water heater and carbon filter. The ability to enjoy my home worry-free is worth all the pennies!!

This would be a five star rating if they would have taken their coupon. E.R. Plumbing had a $50  off your $200 repair web coupon. My bill was over $280 dollars. The plumber had to call his boss to see if they would take the coupon. They would not take the coupon because the repair part of the bill was only $195.00. Refusing the coupon was not a great way to gain customer loyalty.  If the repair was 5 more dollars I would have been able to use the coupon. What stops them from always setting the repair price just below the coupon price. This is my second time using E.R. Despite the plumbers great service and work I will think twice before calling them next time I have plumbing need. Because by them not taking the coupon it just left me with bad feeling.

Was referred to this company by our home warranty provider for a kitchen sink leak. Called when they said they would, Showed up on time, went beyond what I expected. Work looks real good and is dry with no leaks. Came in a clean truck, cleaned up any mess and took old parts with him to dispose. Took care not to track any leaves inside. And super friendly to my overly curious 7 year old and his offers to help. Would use again.

Easy and fast install of the tankless water heater.  Price was reasonable, and he helped out with our basement grinder too!  Thanks!

I recently purchased a home with a busted water heater :(....Service Pro Plumbing came highly recommended! They were flexible with my schedule and installed a new water heater in less than an hour. They even took the old one away! Couldn't have asked for a better experience

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

Very happy with Charlotte plumbing. They answered the phone, which is rare at 6pm, and we're very helpful in getting my situation under control until a plumber could come the following morning.

Ricky was the plumber who arrived on time and answered all my questions courteously while working. The problem has been resolved for a very reasonable rate.

Will continue to call them when I have plumbing issues

Quick turnaround service. Had a slow drain that needed some help. Scott snaked the drain bust also quickly recognized our home's cast iron piping could be root of bigger issues. Scott was thorough and walked through options regarding cast iron pipe replacement. Appreciated his expertise and professionalism.

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

Hands down the best .. most professional plumbing service in the Charlotte & Rock Hill area! The technicians make the biggest most positive impression right from
The beginning. They will have my ongoing support and my fullest recommendation. Thank you Justin, Bryan and all crew members that took care of my project! Nicely done gentlemen!

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

We called Cain's a few months ago to re-pitch the sewage line in our crawl space so that our chronically backed up toilet would function properly. They were quick to respond, completed the work in FAR less time than I expected and came in a couple hundred $ less than a large name plumbing company. We called Cain's because we suspected that other company was trying to gauge us saying it would cost $1,000. We were so glad to get a second estimate . It cost around $600 with Cain's.

Now to today, we had our disposal clog after hours Tuesday night and also noticed that the sink was leaking when it was filled with the backed up water from the disposal. They weren't able to make it out Wednesday and we were fine with that. Ours wasn't an emergency. Yes it was plugged up and inconvenient but we understood that there were more urgent jobs than ours. We scooped the water out of the sink and put a bucket under it and were fine.

Before they arrived, we realized that there was a loose hot water handle on our bathroom spigot and that the tub was draining slowly. I know plumbers must roll their eyes that one request turns into multiple issues by the time they get there but since we have to pay the expense, we might as well get it all fixed rather than pay for another visit.

Cain's guys were awesome about the extra requests. No attitude, no acting like it was a problem. They were totally professional.  Their plumber and another plumber in training came out Thursday around 11:45 and were gone by 1pm. In just over an hour they
- cleared the jam in the disposal
- had to replumb under that sink to fix the leak
-cleared the hair out of the slow draining tub (I blame my husband)
- tightened a hot water handle
- secured a tub handle

All in just over an hour and it cost around $211. Absolutely reasonable and their guys are great. It's such a relief to have a company that we can call in a pinch.

And they came in wearing masks without us having to ask. I am an immune suppressed person and was stressed that it would be awkward if I had to ask them to wear a mask but they were already masked when they arrived. THANKS GUYS!!!

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

We had been having an ongoing issue with a slow and stopped up drain in one of our downstairs bathroom sinks. No matter how much liquid plumber I pour down the drain, the issue would persist! Decided to call in a plumber and was given 3-Way Plumbing as a recommendation from a neighbor. I called late (after hours) on a Saturday and expected to not hear anything until Monday. But on Sunday I received a call from a nice lady that helped me set up an appointment for the next day. They arrived within the 2 hour window I was given, diagnosed and fixed (snaked the drain) the blockage, and all at a price I was happy to pay. I hope I don't have to, but I will definitely use them again for any future plumbing needs.

The estimate that I got to replace both my air and heating systems was 2 1/2 times the amount of other estimates for the same work.  Really, MJ?????    When I asked to have a copy of the estimate I was told that I could get an email copy only - and you guessed it - 2 days has gone by and no copy of the estimate.    
Shame on you MJ - the fun marketing and commercials only go so far!  
I wouldn't be confident on having them be part of my heating and air conditioning needs for years to come - I think the only goal they have is dipping into your pockets.....

Was told needed new ac unit but was only a $165 dollar part when I got a second opinion also was told that the freon was to low but the inside unit was never on to actually check it and when the other guy came out and checked it it was completely fine but bc they didn't have the inside unit on it wouldn't read right called and asked why they said I needed a new unit and was told that when a units so many years old they just replace rather then fix

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.