Best in Charlotte NC

I was so satisfied with this company! I received service the same day I called. The plumber who came out was the most professional, caring, and nicest service person to ever come to my home. My water bill was high, so I was concerned I had a leak somewhere. I felt like he really took the time to explain to me exactly what the problem was as I am not a plumber and really wanted to understand the cause of the leak. He was able to locate this and fix it quickly, then even took the time to let me show him pictures of my prides and joy ( my kids). By the time he left I felt like I had just had a visit with my favorite nephew. After he left my home I received a thank you call from the office. They wanted to make sure I didn't have any additional questions and to make sure I  was happy with the service I received. I would recommend this company to anyone and have!

If your looking for a plumbing company that knows what they are doing then this is the only plumber to use!!! They where here when promised and prices where more then fair. Had Kevin and Steven as my plumbers and they are great.

Robbie and Neal saved the day, or night. We needed a plumber and Fort Mill Plumbing was able to come out right away.

They were fast, courteous and super friendly. They will be our plumber of choice from now on!

Thanks guys!

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

Rick was so nice and helpful. The leak problem in my yard was the city's fault. His expertise was able to diagnose the problem in 5 mins and didn't charge me a dime! I will definitely use him in the future!!

We had our HVAC hit by lightning and Allstate was trying to weasel out of paying us.  Bob from Aspire was amazing - very thoughtful and trustworthy.  Bob provided quotes, repairs, evaluations, and everything else our insurance company asked for and QUICKLY!

They came over and replaced our HVAC systems and everything looks professionally installed and the systems have been running GREAT!  Aspire also dealt with the City Inspector after the work was done and came back for minor fixes.  Outstanding!

I would highly recommend Aspire for all your Heating and Cooling needs.  Great company.  Common sense.  Trustworthy.  Ran by an owner you can count on.  Thank you!

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

Super responsive, super capable, and great prices.  It doesn't get better than Piedmont Plumbing Service.
Stephen installed two toilets for me - one of which needed an extension to sit right - and hooked up a sink in a vanity for me.  I first submitted a work request through the website in the morning, he arrived in the afternoon and by the close of business that same day, he had all the work and clean up done.  All the work was pro.  Everything works and looks great.  He also trucked away my old toilets and sink.  The price was right.  He is fair, careful, and super knowledgeable.  He even gave me a well-thought-out solution to prevent my crawlspace pipes from freezing.  Excellent!

I paid this company over $1600.00 to repair several plumbing issues in our home including the installation of a water pressure reducer valve. We began having problems with low pressure coming into our home so I phoned the City inspector who said we just needed to adjust the pressure reducer valve which involved the turn of a screw. When my husband and I were unable to find where to make the adjustment I asked Southend to send someone out when they were in our area and make the adjustment. I was told the valve was no longer under warranty and I'd have to pay for a new system to be installed at the cost of $750.00. Apparently the valve should have been installed under our home in the first place and not at the street to prolong the life of the valve and avoid problems with low pressure on our irrigation system.

Zack did a great job on a laundry list of items we provided. There were some complications from prior work done by others and he was able to do it right. Very professional, neat and polite.

United Air Temp was the first company that American Home Shield goes to for contract service in Marietta, GA. Our upstairs A/C unit was exhibited problems throughout the summer so I finally called in August to repair diminished capacity. The first tech (Ed) said that our temperatures were within standard and there was no need for service; on top of that, he broke the outside unit freon fill valve but said he would fix it. 24-hours later, with no freon in the system, and it was Saturday, we learned that he didn't fix it, draining the system of freon. I called AHS and asked for a second opinion contractor to be assigned. The local manager reached out to me on Monday, asked for me to cancel the second opinion, and that he wanted to check the work that his tech broke.

A broken fill valve, and no amount of mechanical air movement would cool any space, so it was obvious his team would need to fix something. They ordered a TXV valve along with a promise to recharge the freon in the system. The second tech (Jorge') completed the work without incident, but the system could only achieve a 14-deg-F separation between supply and return, still presenting a high supply line temperature indicative of a problem with the outdoor compressor unit. A new compressor was ordered, even though Marco (the Marietta supervisor) stated that a matching coil would be replaced in order to meet the specific AHRI rating for the system.

Since we had greatly diminished cooling capacity, and the system would run continuously when on, Marco recommended a complete upstairs system replacement (including a new heater, even though our current one was only two years old); that estimate was $8,500 for a 3.5 ton system, and he hadn't even finish the AHS work that originated the service call. Once the new compressor arrived, the last tech (Alex) completed the work in a professional manner but would not show me the supply and return temperatures. After another weekend of noticeable weak cooling, I bought my own temperature probe and verified only a 12.8-deg-F temperature differential. (The industry standard is 16 to 20-deg-F differential.)

I called AHS yet again, demanding a second opinion and negative reviews against UAT; they assigned Express Heating and Cooling. When their tech (Chris) arrived, he stated the obvious of the outside unit needing a chemical clean of the compressor coils before any attempt to calibrate and pressurize the system. After further discussion, we both realized that United Air Temp completed unnecessary work consistent with high labor costs and ineffective corrective steps--all indicators of fleecing AHS for compensation but avoiding doing actual work to rectify the customer (me) concern about an under-performing system.

I am copying this complaint to any location I can find in the hopes of saving paying customers from the angst, time loss, and corruption exhibited by a an unscrupulous HVAC contractor. Their hold music of recipient of the national ethics award should be removed as further evidence of deceptive practices, and the local supervisor (Marco) should be fired for ineptitude.

I welcome anyone to reach out should they have concerns about this company or desire further details. I will not allow them to step foot on my property again.

One of the worst experiences I have ever had! I had the displeasure of having them come out to my home to see why my air conditioner was blowing hot air. He came in and went outside for less than 15 mins and came back in and said my coils in the attic are leaking...WITHOUT GOING IN THE ATTIC, and proposed almost 3000.00 to go up and replace them. Then went on to say that I should honestly just buy a brand new system and forget about the repairs. Me and my boyfriend were so upset because it was clear he saw two gay men and figured we were incompetent and he could scam us. I unfortunately paid for Freon to get my a/c working until I could get an actual professional to come look at it. And surely enough it turns out my coils weren't leaking but my condenser had rusted a hole in it and needed to be replaced and he didn't need to go in the attic to see that! The first person just needed to do his job and do an actual inspection of my system which is what I though I was paying for! These are not professional technicians they are professional homophobic scammers!! And I want my money back and I will drag this company on every corner of the internet until I do! Because the way I was treated was unacceptable!

I was discussing plumbers with my realtor and drain express came up. He told me he didn't think they were a good fit. so then I was curious what he meant by that and took a look at the owners social media. If you are a POC or a part of the LGBTQ community I would spend youre money somewhere else. The owner has made his opinions on these groups known on his socials. Uploaded photos for examples.

I've heard their jingle for years, and we finally were able to put it to use. We called Waldrop to repair our extremely old trane unit, and they were out to our house within an hour and a half. Wes was extremely professional and nice (he never forgot his boot covers when coming back into the house.) They listened to us and helped us to repair our existing unit since the compressor was still fine, and weren't pushy on replacing an expensive machine. He even had (one of the two) parts we needed on his truck! The other part came in two days and they got us fixed up quick and easy. Would definitely recommend them.

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

We had a small leak in our upstairs bathroom. Thankfully it's over our garage. The home warranty people went out this company. What a mistake!

Plumber did show up as promised. He was polite. But... that's all I the positives I can give to the company.

Plumber told us that the leak was in our drain. He cut a hole in my ceiling, torn apart our drain.
Then said we must get a contractor out to cut a hole in our subfloor since it was part of the structure of the home. Then he left. Didn't reach out to us for weeks! He didn't follow up with the home warranty company. Before his service call I had a working bathroom with a very small leak. After he left I had a bathroom that couldn't be used.  

I had to call the home warranty people and complain. Thankfully they sent out a different plumbing company. The new company told us that First company completely misdiagnosed the leak, cut a hole in our ceiling for NO reason. The leak was coming from our shower head. That the shower head didn't have enough teflon tape. He had to replace PVC pipe in our drain since the first plumber damaged our home.

The second company told us how many times he's had to go out after J and E plumbing and repair their mistakes. I am thankful this is the end of my horror story. Thankful he admitted he didn't know what he was doing.