Best in Charlotte NC

I contacted Mr Rooter plumbing with a issue at my elderly parents home . Chris was very honest and helpful , would recommend to friends.

Called last night for help replacing bathroom sink fixtures which I had bought at Lowes and also tighten up a kitchen sink faucet.  One Call Plumbing stated that they could help me the very next morning at 8:00 o'clock!  The plumber came after double checking by phone that I would be available at the stated time.  He quoted me a competitive price and when approved, he started immediately to work on the project.  After removing the old fixture and installing the new fixture, he saw that the Lowe's Delta product had stripped threads.  So he had to remove the new fixtures and as I went back to Lowes for a replacement, he worked on the kitchen sink.  Now realize that this plumber had to remove fixtures twice to install correctly new fixtures.  No complaints by him.  Immediate response from One Call Plumbing, no increase installation pricing for what was not their fault and everything was left cleaner than when the gentleman arrived.  We now know who we will call upon needing such services again.

Robbie and Neal saved the day, or night. We needed a plumber and Fort Mill Plumbing was able to come out right away.

They were fast, courteous and super friendly. They will be our plumber of choice from now on!

Thanks guys!

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

Rick was so nice and helpful. The leak problem in my yard was the city's fault. His expertise was able to diagnose the problem in 5 mins and didn't charge me a dime! I will definitely use him in the future!!

We had our HVAC hit by lightning and Allstate was trying to weasel out of paying us.  Bob from Aspire was amazing - very thoughtful and trustworthy.  Bob provided quotes, repairs, evaluations, and everything else our insurance company asked for and QUICKLY!

They came over and replaced our HVAC systems and everything looks professionally installed and the systems have been running GREAT!  Aspire also dealt with the City Inspector after the work was done and came back for minor fixes.  Outstanding!

I would highly recommend Aspire for all your Heating and Cooling needs.  Great company.  Common sense.  Trustworthy.  Ran by an owner you can count on.  Thank you!

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

Stephen fixed our hot water heater(s) issue recently and he was a pleasure to work with. He's fair, honest and he really cares that he solves the problem at hand. We highly recommend Stephen and Piedmont Plumbing! Thank you!

Very professional. Prompt service.  Quality work.  Amazing customer service.  Water pressure issues resolved.  Builder errors corrected.

I was vowed impressed with the knowledge and ability of Sam and Tim. They diagnosed the problem and in a short amount of time they fixed it and were on their way. Ashleigh at the Front Office was very friendly and had a team scheduled and called me when they were 20 minutes out. Thanks PF Plumbing!

United Air Temp was the first company that American Home Shield goes to for contract service in Marietta, GA. Our upstairs A/C unit was exhibited problems throughout the summer so I finally called in August to repair diminished capacity. The first tech (Ed) said that our temperatures were within standard and there was no need for service; on top of that, he broke the outside unit freon fill valve but said he would fix it. 24-hours later, with no freon in the system, and it was Saturday, we learned that he didn't fix it, draining the system of freon. I called AHS and asked for a second opinion contractor to be assigned. The local manager reached out to me on Monday, asked for me to cancel the second opinion, and that he wanted to check the work that his tech broke.

A broken fill valve, and no amount of mechanical air movement would cool any space, so it was obvious his team would need to fix something. They ordered a TXV valve along with a promise to recharge the freon in the system. The second tech (Jorge') completed the work without incident, but the system could only achieve a 14-deg-F separation between supply and return, still presenting a high supply line temperature indicative of a problem with the outdoor compressor unit. A new compressor was ordered, even though Marco (the Marietta supervisor) stated that a matching coil would be replaced in order to meet the specific AHRI rating for the system.

Since we had greatly diminished cooling capacity, and the system would run continuously when on, Marco recommended a complete upstairs system replacement (including a new heater, even though our current one was only two years old); that estimate was $8,500 for a 3.5 ton system, and he hadn't even finish the AHS work that originated the service call. Once the new compressor arrived, the last tech (Alex) completed the work in a professional manner but would not show me the supply and return temperatures. After another weekend of noticeable weak cooling, I bought my own temperature probe and verified only a 12.8-deg-F temperature differential. (The industry standard is 16 to 20-deg-F differential.)

I called AHS yet again, demanding a second opinion and negative reviews against UAT; they assigned Express Heating and Cooling. When their tech (Chris) arrived, he stated the obvious of the outside unit needing a chemical clean of the compressor coils before any attempt to calibrate and pressurize the system. After further discussion, we both realized that United Air Temp completed unnecessary work consistent with high labor costs and ineffective corrective steps--all indicators of fleecing AHS for compensation but avoiding doing actual work to rectify the customer (me) concern about an under-performing system.

I am copying this complaint to any location I can find in the hopes of saving paying customers from the angst, time loss, and corruption exhibited by a an unscrupulous HVAC contractor. Their hold music of recipient of the national ethics award should be removed as further evidence of deceptive practices, and the local supervisor (Marco) should be fired for ineptitude.

I welcome anyone to reach out should they have concerns about this company or desire further details. I will not allow them to step foot on my property again.

We had a ceiling fan stop working in our master bedroom. Scheduled an appointment to have it replaced. The CSR said they charge $69 to come out and a ceiling fan replacement would run about $400. When the tech arrived, I told him what the problem was. He then told us that to even look at the fan/switch would be a $300 troubleshooting fee. When I questioned this he said  the fee was non-negotiable but stated a few times he would cut us a break on the work. He proceeded to remove the switch cover, touched the wires with his voltage meter, and told us you need to replace the fan and switch...Which we already knew. So he charged us $300 for 15 minutes to confirm what we told the CSR over the phone. When I called customer service to inquire about the $300 trouble shooting fee I was told that the electrical team would waive it. The CSR from the electrical team told me she had no authority to waive it but a manager would contact me. We will see if that happens. I have since scheduled the work with another company for half the price.

I was discussing plumbers with my realtor and drain express came up. He told me he didn't think they were a good fit. so then I was curious what he meant by that and took a look at the owners social media. If you are a POC or a part of the LGBTQ community I would spend youre money somewhere else. The owner has made his opinions on these groups known on his socials. Uploaded photos for examples.

I am very unhappy with my experience but Toby the plumbing manager won't call me back - he said he would look into my concerns but has not responded to any of my follow-up.

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

This company was recommended by my home warranty company , the tech was loud , lack knowlegde , and was very unprofessional. He state over and over what the home warranty didnt cover and he didnt know where to find the parts, asked questions unrelated to the job.  I dare to say he was GHETTO, I would never use or recommend this company. The home warranty sent another company two days later that fixed the problem in 30mins with Zero issue.