Best in Charlotte NC

Mr. Rooter came out and re-did my pipes in my house after they broke. Though it took some time the job is complete and to my satisfaction.

If your looking for a plumbing company that knows what they are doing then this is the only plumber to use!!! They where here when promised and prices where more then fair. Had Kevin and Steven as my plumbers and they are great.

Robbie and Neal saved the day, or night. We needed a plumber and Fort Mill Plumbing was able to come out right away.

They were fast, courteous and super friendly. They will be our plumber of choice from now on!

Thanks guys!

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

I was having issues with my bathroom faucet and Rick & his son were so friendly and helpful and got the job done quickly. Quality work and very responsive. Highly recommend!

Aspire is a very professional company. From quote to completion,  they did the job quickly, without great mess or upset to our living space, and the job works and looks great. Additionally it is rare to find a company with such decent, caring people.  I really felt like they treated us as if this was their own home and own family they were working for. It's hard to find a company that does the job and cares about the people. Aspire did both well.

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

I called Piedmont Plumbing about my water heater, they answered my call right away, scheduled me right away, and were just as sincerely nice and competent as could be.

The plumber that arrived knew what he was doing, was super friendly, repaired all the parts that needed to be repaired, everything and was quick!  Our water heater is completely up to speed and working great now.  HIGHLY recommended - they will do you well!

Soupy End was the 3rd plumbing company we had out to look at our issue of a fog horn sound in our plumbing. The first company couldn't figure out the problem, the 2nd repaired what was thought to be the problem but the noise came back and finally South End came out. They took their time, listened to our concerns and tested all the areas we stated the noise was deriving from.  The eventually ended up adjusting our water pressure and we have not heard the noise since. The plumber calmed my fears and worries of a potential bigger issue. Will definitely call South End for any future plumbing needs.

Just DONT DO IT! I actually called this company by mistake after surviving a very bad experience with this company in the past I vowed to never use them again. I forgot the name of the company and mistakingly called them again! Well, since they arrived I decided to use them. Long story short, it was a VERY EXPENSIVE waste of time. We were lied to by the technician as he didn't contact their sister company to give us an estimate to fix some collapsed pipes that need repair and upon further investigation, he didn't even do what what he said that he did and we paid almost $1,000 for basically nothing! It is what it is. It's just really sickening that companies are so desperate for money that they do anything to get it. Another bad and costly experience.... God sees all.

United Air Temp was the first company that American Home Shield goes to for contract service in Marietta, GA. Our upstairs A/C unit was exhibited problems throughout the summer so I finally called in August to repair diminished capacity. The first tech (Ed) said that our temperatures were within standard and there was no need for service; on top of that, he broke the outside unit freon fill valve but said he would fix it. 24-hours later, with no freon in the system, and it was Saturday, we learned that he didn't fix it, draining the system of freon. I called AHS and asked for a second opinion contractor to be assigned. The local manager reached out to me on Monday, asked for me to cancel the second opinion, and that he wanted to check the work that his tech broke.

A broken fill valve, and no amount of mechanical air movement would cool any space, so it was obvious his team would need to fix something. They ordered a TXV valve along with a promise to recharge the freon in the system. The second tech (Jorge') completed the work without incident, but the system could only achieve a 14-deg-F separation between supply and return, still presenting a high supply line temperature indicative of a problem with the outdoor compressor unit. A new compressor was ordered, even though Marco (the Marietta supervisor) stated that a matching coil would be replaced in order to meet the specific AHRI rating for the system.

Since we had greatly diminished cooling capacity, and the system would run continuously when on, Marco recommended a complete upstairs system replacement (including a new heater, even though our current one was only two years old); that estimate was $8,500 for a 3.5 ton system, and he hadn't even finish the AHS work that originated the service call. Once the new compressor arrived, the last tech (Alex) completed the work in a professional manner but would not show me the supply and return temperatures. After another weekend of noticeable weak cooling, I bought my own temperature probe and verified only a 12.8-deg-F temperature differential. (The industry standard is 16 to 20-deg-F differential.)

I called AHS yet again, demanding a second opinion and negative reviews against UAT; they assigned Express Heating and Cooling. When their tech (Chris) arrived, he stated the obvious of the outside unit needing a chemical clean of the compressor coils before any attempt to calibrate and pressurize the system. After further discussion, we both realized that United Air Temp completed unnecessary work consistent with high labor costs and ineffective corrective steps--all indicators of fleecing AHS for compensation but avoiding doing actual work to rectify the customer (me) concern about an under-performing system.

I am copying this complaint to any location I can find in the hopes of saving paying customers from the angst, time loss, and corruption exhibited by a an unscrupulous HVAC contractor. Their hold music of recipient of the national ethics award should be removed as further evidence of deceptive practices, and the local supervisor (Marco) should be fired for ineptitude.

I welcome anyone to reach out should they have concerns about this company or desire further details. I will not allow them to step foot on my property again.

After posting a yelp review I was contacted by Maurice Noori who is the Operations manager.

In email correspondence he tells me they dont service in SC, I then send him the invoice. He calls to have me explain again what happened and says that he'll quickly make some calls and call me back.

Got an email from him almost 24 hours later saying that he looked into it, that their company always pulls permits, and that my county happened to  not need it for that job, and that everything else they did was within standard procedures. He basically denies saying they dont service in SC (even though I have the email) and basically dismisses me.

I honestly believe that he responded as though to make the other reviewers think that a reasonable resolution will take place. As a woman who lives alone who knows very little about repairing things, who is also a disabled Army Veteran, you expect not to be duped.

I've used Drain Express numerous times at a rental property that has some unique plumbing challenges. While they aren't the cheapest, I gladly spend the money because I get an extremely informed and honest opinion and the work gets done right the first time. They've put two clean-outs in for me and have snaked lines numerous times with one of the longest snakes with a camera in the area. Finally, the first time I used them I had an issue that was a Charlotte Water responsibility and they coached me thru how to interact to get the best outcome.  If you've got a complex problem (or think it may be complex), call these guys first.

I am a Waldrop comfort plan customer for 14 years now.  I am selling my house and buyers had some issues they wanted addressed with our HVAC units.  Waldrop came out at no charge to take care of.  However I did choose to repair on thing that was not out of code when the units were installed.  So they did have to charge me to fix that.  As usual they did what they said, came when they said and as always very professional.   Nick is a great guy, very nice, does great work.  Highly recommend.

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

We had a small leak in our upstairs bathroom. Thankfully it's over our garage. The home warranty people went out this company. What a mistake!

Plumber did show up as promised. He was polite. But... that's all I the positives I can give to the company.

Plumber told us that the leak was in our drain. He cut a hole in my ceiling, torn apart our drain.
Then said we must get a contractor out to cut a hole in our subfloor since it was part of the structure of the home. Then he left. Didn't reach out to us for weeks! He didn't follow up with the home warranty company. Before his service call I had a working bathroom with a very small leak. After he left I had a bathroom that couldn't be used.  

I had to call the home warranty people and complain. Thankfully they sent out a different plumbing company. The new company told us that First company completely misdiagnosed the leak, cut a hole in our ceiling for NO reason. The leak was coming from our shower head. That the shower head didn't have enough teflon tape. He had to replace PVC pipe in our drain since the first plumber damaged our home.

The second company told us how many times he's had to go out after J and E plumbing and repair their mistakes. I am thankful this is the end of my horror story. Thankful he admitted he didn't know what he was doing.