Best in Charlotte NC

I was so satisfied with this company! I received service the same day I called. The plumber who came out was the most professional, caring, and nicest service person to ever come to my home. My water bill was high, so I was concerned I had a leak somewhere. I felt like he really took the time to explain to me exactly what the problem was as I am not a plumber and really wanted to understand the cause of the leak. He was able to locate this and fix it quickly, then even took the time to let me show him pictures of my prides and joy ( my kids). By the time he left I felt like I had just had a visit with my favorite nephew. After he left my home I received a thank you call from the office. They wanted to make sure I didn't have any additional questions and to make sure I  was happy with the service I received. I would recommend this company to anyone and have!

Water heater pilot light went out and I couldn't restart it... called them and they came out within an hour. Very responsive and extremely professional! My heater will need to be replaced in the near future, and I know who I will have do it!
Thanks!!!

Robbie and Neal saved the day, or night. We needed a plumber and Fort Mill Plumbing was able to come out right away.

They were fast, courteous and super friendly. They will be our plumber of choice from now on!

Thanks guys!

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

I was having issues with my bathroom faucet and Rick & his son were so friendly and helpful and got the job done quickly. Quality work and very responsive. Highly recommend!

Had Aspire out for the second time today, this time to service our AC/Heat Pump (oil furnace repair and service last fall was the first). Professional, thorough, pleasant, informative - wonderful all around. Excellent service from everyone - office staff and technicians . Highly recommend them.

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

Super responsive, super capable, and great prices.  It doesn't get better than Piedmont Plumbing Service.
Stephen installed two toilets for me - one of which needed an extension to sit right - and hooked up a sink in a vanity for me.  I first submitted a work request through the website in the morning, he arrived in the afternoon and by the close of business that same day, he had all the work and clean up done.  All the work was pro.  Everything works and looks great.  He also trucked away my old toilets and sink.  The price was right.  He is fair, careful, and super knowledgeable.  He even gave me a well-thought-out solution to prevent my crawlspace pipes from freezing.  Excellent!

Absolutely unreliable, a job that should take 2 weeks at the most, is turning into 5 weeks! You are dealing with multiple people that play the hot potato game and the only answer they have (if they ever pick up the phone or answer a text) is tomorrow, and tomorrow is tomorrow again, I had to call every day to find out if somebody was going to show up, what a joke!
One star because they came to do the estimate and that was quick, after I paid them 75% they were absent.
I do not recommend this company at all!
Until this day I'm still waiting...

We had a drain pipe leak in our home and Mike came out to evaluate. He took his time diagnosing the issue and then was able to replace the pipe on the spot and it did not require pulling down our kitchen tile and cabinets so we were very relieved!

I have been without heat for 10 days and I am still waiting for the technician to call me surrounding a part that was supposedly order on 12/9/2019.

Don't bother calling them; they don't care for new costumers.

Called Michael and Sons first thing Monday morning to get our broken AC checked and fixed. They said Tuesday afternoon between 12-4 pm. Got voice-mail that day towards the end of the time frame to tell us they won't be able to make it and that they will be there Thursday morning! I called them back in hopes of getting earlier appointment. They said they will come Tuesday evening after all and that mechanic will call us on his way to our house. He never did, no one checked with us on Wednesday and no one came Thursday morning either! Very, very disappointed and would not recommend it to anyone.

Your response is not the truth. The service was on the same day. The dish washer was pulled out that day and I was told it wasn't the dish washer therefore he cut into the wall. No worries I had a friend fix the whole in the wall that you refused to fix. It's been over 3years.

I am very unhappy with my experience but Toby the plumbing manager won't call me back - he said he would look into my concerns but has not responded to any of my follow-up.

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

My home warranty sent this company to my house for an issue with one of my toilets. The plumber showed up on time and fixed the issue within 15 minutes. He was however extremely rude and stormed out of my house and slammed the door when I was trying to ask him questions about his pricing. His price contradicted my home warranty's price. Would not recommend.