Best in Charlotte NC

I was so satisfied with this company! I received service the same day I called. The plumber who came out was the most professional, caring, and nicest service person to ever come to my home. My water bill was high, so I was concerned I had a leak somewhere. I felt like he really took the time to explain to me exactly what the problem was as I am not a plumber and really wanted to understand the cause of the leak. He was able to locate this and fix it quickly, then even took the time to let me show him pictures of my prides and joy ( my kids). By the time he left I felt like I had just had a visit with my favorite nephew. After he left my home I received a thank you call from the office. They wanted to make sure I didn't have any additional questions and to make sure I  was happy with the service I received. I would recommend this company to anyone and have!

Called last night for help replacing bathroom sink fixtures which I had bought at Lowes and also tighten up a kitchen sink faucet.  One Call Plumbing stated that they could help me the very next morning at 8:00 o'clock!  The plumber came after double checking by phone that I would be available at the stated time.  He quoted me a competitive price and when approved, he started immediately to work on the project.  After removing the old fixture and installing the new fixture, he saw that the Lowe's Delta product had stripped threads.  So he had to remove the new fixtures and as I went back to Lowes for a replacement, he worked on the kitchen sink.  Now realize that this plumber had to remove fixtures twice to install correctly new fixtures.  No complaints by him.  Immediate response from One Call Plumbing, no increase installation pricing for what was not their fault and everything was left cleaner than when the gentleman arrived.  We now know who we will call upon needing such services again.

Robbie and Neal saved the day, or night. We needed a plumber and Fort Mill Plumbing was able to come out right away.

They were fast, courteous and super friendly. They will be our plumber of choice from now on!

Thanks guys!

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

Peace of Mind Plumbing
Great service, safety-oriented, on time, and reasonable. Super job and will certainly use again. Highly recommend!

We have been using Aspire for several years now. Wouldn't go anywhere else. This is a solid company that cares about their customers, professionalism and great work. From
The office staff to the technicians Aspire is the best!

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

Stephen fixed our hot water heater(s) issue recently and he was a pleasure to work with. He's fair, honest and he really cares that he solves the problem at hand. We highly recommend Stephen and Piedmont Plumbing! Thank you!

Price gougers!  They take advantage of home owners lack of knowledge.  Wanted $3,500.00 to waterjet house pluming.  Did not give an estimate.  Told me verbally and told he to phone the service person directly not the company.  I'm pretty sure this price is 3 to 4 times the average price.

I am very pleased with the workmanship and professionalism of the two technicians, Justin & Ryan, that PF Plumbing sent to replace my garbage disposal and fix some problems that I had in both bathrooms.  They were both very knowledgeable.  I highly recommend PF Pluming.

United Air Temp was the first company that American Home Shield goes to for contract service in Marietta, GA. Our upstairs A/C unit was exhibited problems throughout the summer so I finally called in August to repair diminished capacity. The first tech (Ed) said that our temperatures were within standard and there was no need for service; on top of that, he broke the outside unit freon fill valve but said he would fix it. 24-hours later, with no freon in the system, and it was Saturday, we learned that he didn't fix it, draining the system of freon. I called AHS and asked for a second opinion contractor to be assigned. The local manager reached out to me on Monday, asked for me to cancel the second opinion, and that he wanted to check the work that his tech broke.

A broken fill valve, and no amount of mechanical air movement would cool any space, so it was obvious his team would need to fix something. They ordered a TXV valve along with a promise to recharge the freon in the system. The second tech (Jorge') completed the work without incident, but the system could only achieve a 14-deg-F separation between supply and return, still presenting a high supply line temperature indicative of a problem with the outdoor compressor unit. A new compressor was ordered, even though Marco (the Marietta supervisor) stated that a matching coil would be replaced in order to meet the specific AHRI rating for the system.

Since we had greatly diminished cooling capacity, and the system would run continuously when on, Marco recommended a complete upstairs system replacement (including a new heater, even though our current one was only two years old); that estimate was $8,500 for a 3.5 ton system, and he hadn't even finish the AHS work that originated the service call. Once the new compressor arrived, the last tech (Alex) completed the work in a professional manner but would not show me the supply and return temperatures. After another weekend of noticeable weak cooling, I bought my own temperature probe and verified only a 12.8-deg-F temperature differential. (The industry standard is 16 to 20-deg-F differential.)

I called AHS yet again, demanding a second opinion and negative reviews against UAT; they assigned Express Heating and Cooling. When their tech (Chris) arrived, he stated the obvious of the outside unit needing a chemical clean of the compressor coils before any attempt to calibrate and pressurize the system. After further discussion, we both realized that United Air Temp completed unnecessary work consistent with high labor costs and ineffective corrective steps--all indicators of fleecing AHS for compensation but avoiding doing actual work to rectify the customer (me) concern about an under-performing system.

I am copying this complaint to any location I can find in the hopes of saving paying customers from the angst, time loss, and corruption exhibited by a an unscrupulous HVAC contractor. Their hold music of recipient of the national ethics award should be removed as further evidence of deceptive practices, and the local supervisor (Marco) should be fired for ineptitude.

I welcome anyone to reach out should they have concerns about this company or desire further details. I will not allow them to step foot on my property again.

I am so disappointed. I had been working with Michael and son's for over a year as it was a well know company in a unknown state, we are from out of town. We had recently bought our home and because we were not ready to move into it we rented it out. Our tenants called with issues regarding the water heater. We decided to call Michael and sons because of the reviews and again because it appeared to be a reputable company. I was somewhat surprised at the manner in which the technician handled the appointment, he called to say I was endangering my tenants and that unless I did exactly what he recommended he would have to call the county but if I decided to wait or get a second opinion he would have to report me to the county right away. I was concerned for my tenants because the house had been bought less than a month ago and i had no idea what the previous owners had done. I also was out of the state and had to trust his words, again a reputable company. Well Almost $9,000 later we had a new heater and everything was up and running. There were some minor issues in the winter which they came and handled right away. So what is the problem you ask? We finally moved into our home (four days ago) and as I tried to set up gas in my name, the company refused, why? because the job was poorly and horribly done, the exact words of the Mecklenburg county technician (Piedmont gas). He  was also shocked about the price that i reported we paid and, the cherry on top, he could NOT put the gas as the job had NEVER been inspected and it was leaking which was a hazard. Mind you this job was A YEAR and a HALF ago so my tenants were in grave danger, possible not by us the issues this so called professional had told me over the phone, but by THEIR doing!!!!!! I called the company and explained what had happened, not only did they act nonchalant about it, they said they would send a technician over in a few days. Since I did not let go of the matter, I requested an emergency visit and also requested them to connect me with the regional manager. I am so saddened by all this because I feel this technician took advantage of the fact that i was miles away and literally ROBBED us blind!!!!! do NOT use this company!

I was discussing plumbers with my realtor and drain express came up. He told me he didn't think they were a good fit. so then I was curious what he meant by that and took a look at the owners social media. If you are a POC or a part of the LGBTQ community I would spend youre money somewhere else. The owner has made his opinions on these groups known on his socials. Uploaded photos for examples.

I have used Preferring Heating & Air on numerous occasions over the years for different properties. They are prompt, professional, attentive and honest. I am confident they do good work and will talk to you about your needs.

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

We had a small leak in our upstairs bathroom. Thankfully it's over our garage. The home warranty people went out this company. What a mistake!

Plumber did show up as promised. He was polite. But... that's all I the positives I can give to the company.

Plumber told us that the leak was in our drain. He cut a hole in my ceiling, torn apart our drain.
Then said we must get a contractor out to cut a hole in our subfloor since it was part of the structure of the home. Then he left. Didn't reach out to us for weeks! He didn't follow up with the home warranty company. Before his service call I had a working bathroom with a very small leak. After he left I had a bathroom that couldn't be used.  

I had to call the home warranty people and complain. Thankfully they sent out a different plumbing company. The new company told us that First company completely misdiagnosed the leak, cut a hole in our ceiling for NO reason. The leak was coming from our shower head. That the shower head didn't have enough teflon tape. He had to replace PVC pipe in our drain since the first plumber damaged our home.

The second company told us how many times he's had to go out after J and E plumbing and repair their mistakes. I am thankful this is the end of my horror story. Thankful he admitted he didn't know what he was doing.