Best in Charlotte NC

this was our first time using this company, very professional,very knowledgeable. He
went above our expection of what was needed , went the extra mile  to get job done .
we had  water leaks under the house and in a wall, other company i had used for 15 yrs  said it would take 2 days or more to fix. Adam Skiscim did all the work in 31/2 hrs, he never stop moving and kept us informed  about the jobs the whole time. I would recommend him highly and will be using him again .

Jim at Lowery Brothers Plumbing responded quickly and helped us with a disconnect, repipe, and reconnect around a new kitchen countertop installation. He was professional, thoughtful, knowledgeable, and tidy. He thoughtfully accommodated scheduling around countertop installation. We will definitely consider working with this company for future jobs.

Called them out to fix a plugged toilet. Plunging did nothing. They also took the time to check the rarely used toilet. I had to purchase 2 new toilets. They were pleasant and professional to deal with. Areas were clean when they were done. House call and work prices were reasonable. Very happy with their work. Hope I don't have to call them, but I wouldn't hesitate to have to use them for again

Bob from Terry's Plumbing just completed a renovation of my bathroom. I had a new vanity and tile floor installed.

From the estimate to the completion of the job, Bob was efficient, helpful, and very professional. He suggested a supplier for my vanity that saved me money, and had a lot of good suggestions when I had questions.

The installation was completed in a timely manner. When we ran into a few glitches like the wrong hardware installed on the vanity, a granite side-splash that was missing, or a back-order on some of the tile, (none of which were Terry's Plumbing fault) Bob was able to make the changes and get things fixed quickly.

I highly recommend them!

They've always been fast, good and fairly priced.  What more can you ask for?

I would like to give them a good review because I have used them in the past and was pleased, but I called them over 2 weeks ago to get an estimate on some work for a bathroom renovation project.  Still waiting for someone to show up.  Called again on a Friday and was told someone would reach out to me beginning of the following week.  Have yet to hear from anyone.  Would have been nice to know they had no intention of showing up so I could have gotten some other estimates and moved on with my project.  Very frustrating.

Sewage drain clogged up! They came out and fixed the problem at a very reasonable price! Very professional and courteous. Would recommend this company to anyone!

Ray Surratt was very helpful fixing our cold-damaged pipes which posed a difficult situation. He took care of it, and the price was reasonable. We have used his business before and found his work to be excellent.

Tristan was the plumber that came out to my house, I thought I had a pretty bad plumbing issue & although it turned out to be a simple fix -- Tristan took the time to explain everything in a way I could understand,  show me how to fix it on my own should the issue occur again, waited for my dishwasher to run to make sure the problem was 100% solved & then checked on the plumbing under my house to make sure it was up to date (at my request which was not apart of the initial booking). Extremely friendly & knowledgeable, called me about 45 minutes before arriving which was perfect. Very upfront about the costs & no hidden fees. I would ABSOLUTELY recommend Transou's Rooter & Plumbing to anyone & will 100% be using their services in the future!

I used AAA city Plumbing to repair a faulty shower on/off valve. Waide and Joe who was in training took care of the situation in a timely manner. My Shower on/off valve work great. It was a little on the pricey side for the work done but  I was pleased with the service. I would recommend there service. Thanks Waide and Joe.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I called Best Rate because they advertise 24/7 service.  I called at 9:30 PM and was told no one could come out until sometime the next day.  When I said that I thought they offered 24/7 service the man said he was one man down and I don't want to know what the quote would be for them to come out that night.  My emergency was not at all important to him, in fact he seemed as if he thought it was humorous.  Some choice words come to mind about this man that I won't put on the internet

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC