Best in Charlotte NC

Good luck finding a more honest and reliable plumber. I've used Winn's twice now. The first time I was so impressed with his work that I kept his number not knowing when I might need a plumber again. 2 years later now, when my water heater went out this week, I knew exactly who to call for quality work. Adam came when he said he would and replaced our water heater the next day.

Finding reliable and honest companies is not easy so when you find one, you hold onto their number.

Jim at Lowery Brothers Plumbing responded quickly and helped us with a disconnect, repipe, and reconnect around a new kitchen countertop installation. He was professional, thoughtful, knowledgeable, and tidy. He thoughtfully accommodated scheduling around countertop installation. We will definitely consider working with this company for future jobs.

Called them out to fix a plugged toilet. Plunging did nothing. They also took the time to check the rarely used toilet. I had to purchase 2 new toilets. They were pleasant and professional to deal with. Areas were clean when they were done. House call and work prices were reasonable. Very happy with their work. Hope I don't have to call them, but I wouldn't hesitate to have to use them for again

Paid for a repair that has never been fixed. We are now 6 days out from the original visit & still have no hot water!  Every time we call we are assured that someone will be over today but no one shows & no call to tell us why. Again today we have been told someone will be here asap yet still no plumber or call with apology & explanation. Very disappointed!

In the middle of the Coronavirus Pandemic, while social distancing and staying at home, our well water system simply quit.

I called Thompson Plumbing at three in the afternoon and explained our situation to Jessica. She told me she would see what could be done immediately and promised a call back.  In no time she called back and said Russ was on his way and would be at our home in fifteen minutes. Russ arrived, determined the pump had failed and called his teammate Wes to come to assist. Wes arrived shortly and together the two pulled our well pump from 375 feet down!

Not only was the diagnosis correct but these professionals had the correct replacement pump and replacement wire ON THE TRUCK!

The new pump was installed, the well sanitized and tested, the old pump and wire put away and they were GONE by 6PM.

What an experience, what a team and what performance! It's rare to find people that say what they do and do what they say. Thompson Plumbing and Pump Service are GREAT.

Beside all this, their price was fair and reasonable. From now on I won't call anyone else!

Fred F

I have used these guys a couple times and have been very pleased on both occasions.  Both times I had a list of things to do and they knocked them out very quickly.  More importantly it been a while and all the work is holding up nicely.  There are no fancy trucks and uniforms or advertising with this company so you are not paying for all that stuff.  Very reasonable straight forward pricing.

Joe and his protege, Mike, not only superbly fixed my clogged toilet (which was also evident in the tub), they also cleaned up really well afterwards.  

I strongly recommend All Clear Sewer and Drain if you have any clogged drain issues!

BTW, Anthony, (a USMC Veteran), with whom I set up the appointment, was also fantastic!

This is a great plumber and service.  He always comes to the rescue when needed, is ready to work and pricing is very competitive and good.  I highly recommend Ray and his work.

Joshua and Chris came out to fix a stoppage. They were very detailed in their explanation of cause and options to resolve. Megan was also very nice on the phone and was so helpful getting us same day service!

10-7-22. Toilets plugged up and would not drain. seemed like a septic tank issue. Chris Vitari and a helper came out, located the tank, found a problem with a blocked baffle, cleared it and pumped the tank. Quick response time, diagnosis and partial solution. Suggested cleaning the inside pipes, via the clean out. Had the technician Shane come out and clean the pipes. Like a Roto Rooter on steroids. Seemed to do the job. Again, fast and accurate diagnosis and fix. This is the best plumbing business I have dealt with in my time in Rock Hill area. Not cheap but no surprises.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I don't know about the degree of work these folks do... They never showed up. They were supposed to come out one day, they called me as requested and confirmed the time... that time came and went, an hour later I called to see what happened. He said he was about to call me and could we reschedule for the next day. I said sure and he confirmed time and date. He never showed up and never called.
Don't waste your time... call someone else that will actually show up to the job.

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC