Best in Charlotte NC

Our experience with Kevin was great.  Could not have asked for anything better. Very professional.  Kevin was also very flexible as we changed our original schedule due to a conflict and he adjusted with no issues. He fixed all our issues.  We had a leaking toilet and 2 faucets that had broken components.  All resolved on-time and the cost was reasonable.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

My friend's dad, a naval captain, says There's only 5 minutes between half a$$ and first class. I chose J's because they have an A+ rating from the BBB. They lived up to their rating. The receptionist told me I'd get a call from the plumber on Wednesday. True to her word, Zach called me Wednesday at 0820, arrived shortly after, and thoroughly completed 4 projects. He went above and beyond by CLEANING UP AFTER HIMSELF and putting my belongings back after moving them. THAT was impressive in and of itself. My bath tub is fully functional, my toilet no longer runs, and no more leaky sink under my new sink. Grateful for the good service. I highly recommend J's Plumbing. They're FIRST CLASS!

I highly recommend these guys!  I had issues with pressure fluctuation on a well system.  I had one company out to do the repair with no success...of course I couldn't get in contact with them after I paid them.  I called T Smith the same day and they were able to pinpoint the issue.  Tony and his crew were very friendly, thoughtful, and professional.  They arrived on time and diagnosed the issue within minutes.  They replaced my tank, regulator, and pipes for a fair price and ensured that the work resolved the issue prior to leaving.  I will definitely be using these guys in the future.  Thank you guys again!

We had a catastrophe yesterday with our downstairs toilet. I called Giles Plumbing and spoke with someone immediately. Scott was the plumber assigned to us and he called me back within 5 minutes and was at our house in 15 minutes!! He is extremely professional and fixed the issue within an hour with very minimal damage to our landscaping. I am 100% using Giles Plumbing with any other issues that come up, which hopefully will not be many!! ;) Thank you Scott!!!!!

I was referred to this guy by a home improvement website. He called me on October 28 and said he could come by that day for a free estimate. When he got there,  he gave me the quote to replace the faucet and asked for half the money up front. He left to go purchase the faucet and of course, he sent me a text that the faucet wasn't in stock and had to be ordered. I told him it was ok to order the faucet because he said it would be there either Monday or Tuesday. I asked him for a copy of the receipt but never got it. He told me to text him next week and he would work around my schedule. I texted him that Wednesday November 3 to let him know  I would be  available on Friday morning and he sent me a text stating that his partner had been murdered over the weekend and that he was dealing with it. I offered my condolences and told him if it would make it easier for him I would just go purchase a faucet that was in stock and he could come and install it but he said he would go to Lowes to see if the faucet had come in. Lowes usually sends an email whenever orders arrive so this further confirmed my suspicion that he probably never purchased it. So then I get a text from him Thursday 11/4 saying the faucet came in  and he would come by Friday morning  and when he was on his way, he'd send a text. So of course, Friday morning came and went and I never heard from him so I reached out that evening and asked for my money back.  He texts me back some excuse that he had to test for COVID and was wanting some answers before he came by or contacted me. I waited patiently a few more days and finally asked him again for my refund but he said he didn't have any money but would have it the next day, and of course the next day he still didn't send the money. If It will help someone else from being scammed, the guy I dealt with goes by Dean Burns and uses the company name Affordable Plumbing.

Through American Home Shield LNPOC came out to look into a stopped kitchen sink. Upon inspection it was found that some settling of my pipes had occurred and the drain grade had been interrupted. I live in a 40 year old home that has settled a lot over the years, and for the first time in 30 years my kitchen drain stopped. Instead of simple repair, LNPOC wrote it up as incorrectly installed rather than realizing my home had simply settled over 40 yeas and the pipes weren't where they once were. This resulted in my having a $350 bill for my repair when it should have simply been covered by my home warranty company. Thank you LNPOC for your incompetence and capriciousness in incorrectly assessing my pipes had been incorrectly installed, resulting in no coverage for me.

Had these guys come out once to install a toilet. great job but a little more that we expected to pay but that was ok. had them come a second time for a basic bathroom sink install and they quoted 800.00 ended up doing the work in an hour myself with 12 dollars worth of parts. not sure if the owner is paying attention to the staff. that quote was at least 4 times more than the going rate in town.

Good luck with this company. I'm not sure what others are talking about when it comes to service received from this company. They have every excuse in the book when it comes to providing an estimate. You may want to question where the Good reviews come from.

Uh...charging me 100.00 to fix a hole in the wall he charged me to make in order to troubleshoot a leak? The hole was about 14 inches square and could have been just 3 inches square. Another 65.00 to mount a shower rod...jeezus no! Also wants to charge an extra 2% just for using a debit card....Uh...Uh!

These guys did come out quickly but did not inform me of the cost until a week after it was completed I got a bill in the mail I asked the guy how much it was going to be he said we will bill you they did not tell me he charges for drive time was at my house for 30 minutes and charge me $156 in labor plus materials will never use again

Office Very attentive to customer needs, technician was
punctual, same day service call, Shane Bean, electrician , was professional, knowledgeable, precise with needs of a
50 yr old home, spent time explaining the needs for updating electrical work and the costs. Very impressed with IRV!!!
CT