Best in Charlotte NC

Our hot water stopped working, so we needed a plumber to come out at the last minute. I found Julian's Plumbing based on their Yelp reviews and I definitely understand why they have a 5 star rating.

They were able to come out the day after I called. He got my hot water back up without having to replace the water heater which was nice. It didn't take him very long to get it fixed. It was clear that he was very knowledgeable.

They communicate via text which makes it way easier for those of us that hate email and aren't always able to talk on the phone during the day.

They were very flexible and waived the credit card free for me too. They will also give you $50 off if you check in on Yelp.

They were incredibly patient and helpful. I would definitely recommend them and will be using them for any future plumbing needs.

I can't say enough good things about All Hours Plumbing! They called me back on Christmas Eve at 3:00, had me send photos of our frozen tankless water heater, and walked me through how to resolve the issue. If we ever have any plumbing issue, they will be my first call. Great customer service!

I have used Option One on several occasions now and I have yet to be dissatisfied with a single aspect of anything they have done for me!!! They have responded late at night and early morning, and they respond quickly!!
Their work is quality and they are efficient! Always friendly and above all HONEST!! I'm looking at you Timothy, thank you!
Cannot say enough about Option One!!
Highly recommend them!!

Trinity was very professional and informative! He fixed our problem and we will definitely use him again if needed!

Friday afternoon 4:45 pm we had a leak in our hot water heater,  we called and they had someone out at our house within 30 minutes!   They did a quote and were out at 7:30 am the next day, Saturday, to install a new hot water heater.  So so professional; great pricing, expert installers.  I am so happy we called them.  Very knowledgeable and up to date options and advice was given.  Call them!!!!! Very happy.

Easy and fast install of the tankless water heater.  Price was reasonable, and he helped out with our basement grinder too!  Thanks!

I just want to thank Service Pro for coming out and fixing my hot water today. I was 11 days without hot water trying to go through my warranty and the owners along with John who fixed my water heater saved the day! I highly recommend this company. My family can now enjoy Thanksgiving! Thanks Service Pro. You have a new customer!!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

We used this company a couple of times, the most recent being to flush a line and reset a toilet.  Each time our plumber (Guitar) was courteous, possessed outstanding communication skills and most important - did a thorough and professional job.  Highly recommended!

Very prompt response to my inquiry.
The estimate was very fair and complete  mike answered all my questions
They gave me a quick timeframe for the job to be completed
I changed out a gas water heater to an electric one
The job was done perfectly and had a great experience with this company
Very professional and communication was great

I've used Chad multiple times for projects around my house and cannot recommend him highly enough.  He is responsive, shows up on time every time, does great quality work and his pricing is fair.  I've had him complete a variety of projects to installing hardware on my walls, electrical work (new lights, outlets), assembled/installed furniture and a variety of other projects around the house.  He is a true professional and you won't regret leveraging him for your projects!

Loved that they show up in masks!  Mike and his son are great at what they do and very thoughtful.  I would highly recommend them to anyone needing a plumber!  On time and reasonable prices.

Fantastic service! Worked me into the schedule and was out within hours. Jeremy can and quickly assessed and gave me several options. The leak is gone and the price was fantastic!

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

They capped the 1/2 water line in our basement and rebuilt our upstairs shower faucet, all for a reasonable price.

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

I've used Three Way for several years and over 3 major jobs replacing master bath fixtures, a grinder pump, and a hot water heater.  Every time we've used them they have been responsive, fairly priced, and done a good job for our family.  The last time however, they really showed me why they deserved a 5 star rating.  

After having our hot water heater replaced in last 2019, and having loved it for about a year and a half, we began to find that hot water was sporadically not available.  Called in Three Way to take a look since it was still under warranty and they were out within a day to look.  After about an hour of checking, they determined that part of the brains of the heater needed to be replaced.  They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days.  Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part.  Unfortunately, the day came where the part was expected, and it never showed.  After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected.  They showed up with a new system completely and had it replaced in less than 3 hours.  They stood behind their work, even when it wasn't THEIR work that was the problem.  Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.

Morris Jenkins really delivers on customer service. No matter who answers the phone or calls me to schedule a seasonal inspection, they consistently exceed my expectations with their friendliness and prompt delivery of service. They also happen to have some pretty hot service men, who are easy on the eyes while crawling around your home checking your equipment.

However, they are extremely expensive as compared to three other local HVAC companies I've worked with. M-J suggested that my very old system needed replacing (3 other companies agreed; my system was 30 years old and I knew it was inevitable).  M-J's price for a similar system and similar warranty was more than $2000 higher than the company who did the work. I canceled my monthly service plan with M-J too, since the price for a similar service plan quoted by the installer of my new system was about $45 less per year.

I felt the pain of having to replace my HVAC system, but I kept my head and didn't panic and rush into giving M-J the job before taking bids from three other local companies. It really felt good to support the 'little guy' too, whose resources can't compare with those of M-J.

Heating and air conditioning repairs and replacements can be expensive and scary, but in a climate like Charlotte's, where we don't face prolonged, life-threatening extremes, it's worth taking the time to do the homework in order to save money.

Jim Dickerson is a helluva guy. I worked there for nearly four years, and was never asked to do anything illegal or unethical.  You get what you pay for, and the prices we charged were fair by market standards.  I left after a major contract cancelled, but would have stayed otherwise. I hope that the family has continued with his vision since he has stepped back in terms of management.

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.