Best Flame Sensor Repair in Washington DC

Mitch was great--courteous, professional and thorough. Customer service from the company end was responsive and pleasant. Highly recommend

Great service and super easy to work with. Will definitely use them again for any plumbing needs!

Daniel's installed 2 wall AC units  in my top floor bedrooms and did a great job. This was particularly difficult task due to the hight of my house and the outdoor unit had to be placed on the roof. They worked well and finished all in one day. I would highly recommend their services.

Amazing ....came by look at my plumbing .spent an hour testing and inspecting. I really appreciate the effort to resolve issue. I rarely do kind reviews but this company deserves it .. thank Nikolai.

J Hood is absolute fantastic.  They were recommended by my condo HOA to replace my tanked water heater to a tankless unit.  Below is a commendation letter that I personally wrote and sent to Mr. Hood.  I'm having them come out to replace my AC Air Handler next week to remedy a horrible job ARS did 4 years ago.
Mr. Jeff Hood:
I'd like to take a moment of your busy day to inform you of the exceptional service I received by Dave and Drew who recently came to my Alexandria residence to replace an old Bradford-White 75 gal. water heater with a tankless Navien system on Oct. 11, 2022.
In the span of the past few years, I consulted with several companies on my options and cost estimates. I inquired with our residence property manager if there was anyone they recommended and they offered J Hood. I promptly called and spoke to a very cordial gentleman named Cody who promptly and professionally scheduled my estimate. From the first moment I met and interacted with Dave to provide the estimate I knew I had made the right choice to not only pursue a tankless system, but to also do so with J Hood.  
Upon their timely arrival, the team prepped the area and consistently monitored their activities to not cause any collateral damage while removing and installing the old and new systems. Having worked many years in the home improvement industry, it rapidly became apparent that the quality of the materials exceeded my already high expectations. The quality and care of the work being performed represented not only Doug's exceptional knowledge and experience, but also the insight and wisdom of J Hood to hire such a top-quality team in the first place.  Moreover, what can't be learned out of technical books is the high level of integrity and ethics the team brought, which to me is what's most priceless.
In summary, I'm likely not informing you of anything you don't already know but thought in these difficult social and economic times I wanted to make a point to not only thank Dave and Drew for their exceptional effort, but to also thank you, Mr. Hood.  My father has always told me that exceptional performance is always a representation of exceptional leadership.
With extreme gratitude,

Good service, knowledgeable plumber who comes just on time.He purchased the misding material.

During a really bad winter, a pipe cracked and started leaking water.  The pipe was in a ceiling bulkhead in the basement.  When the plumber (not Clover) opened the bulkhead to fix the leak, he discovered the pipe was inside an air duct.  As he wasn't versed in air duct removal, he recommended that we reschedule the repair and bring on an HVAC expert to assist in the repair process.  

Fearful of the possibility of a botched repair operation where the plumber and the HVAC guy point fingers at each other, I decided to look for a repair company that had both plumbing and HVAC expertise.  That way, there would only be one company responsible for the repair.  This search led me to Clover Services.  

A plumber and HVAC guy from Clover Services examined the problem and wrote up a reasonably priced estimate.  They then came out a second time to fix the problem.  

The repair was more involved than originally estimated.  I can't remember all the particulars, but IIRC there was a gas pipe that obstructing the path to the cracked water pipe.  They were there far longer than anticipated, but never charged me more than the estimate.  They were always friendly and unstressed despite the difficult repair job.  Haven't had a problem with that pipe ever since.

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I called Clover a second time for a plumbing repair when the pipes would shake every time I used the kitchen sink faucet.  Turned it was a very minor problem.  The thingamagic part (sorry for the overuse of technical parlance)  that switched the water stream from the sink faucet to the sink hose was not fully screwed in, leading it to continually switch from faucet to hose and back.  The Clover plumber had it diagnosed and fixed in less than two minutes with little charge.

Thank you guys so much.. this is a excellent company very reliable. Whole furnace went out.. They answered any and every question that I had and came out the very next day and put in a whole new furnace and ac unit.. I highly recommend this company

Our townhouse heat pump unit had started freezing up and appeared to be leaking refrigerant. Not ideal in late January!

The previous owners had replaced the air handling unit only a few years ago so I wasn't interested in replacing the whole system if it wasn't required. I called 4 HVAC companies to bid. 1 never returned my call, 2 came and looked but wouldn't even give me a bid on replacing only the heat pump unit and not the air handler.

Only Carl & Cardinal took the time to bid me what I wanted and came up with a creative solution to ensure the unit would fit in the existing space.

They were willing to work with me a bit on price and the install went flawlessly. The team was in and out in a matter of hours and were very conscientious in putting down drop-cloths and using booties when in the house.

Highly recommend Cardinal Heating & Air for all your HVAC needs.

I'll be calling Pablo again!  I'm very happy with the service he provided in getting my dryer up and running again.  Pablo was fast and efficient not only with the repair but with communication and was able to offer same day service.  Thanks Pablo!

Had some concerns with my AC unit and maintenance in general.  Response came back almost immediately to go ahead and call for a date/time.  Randy stopped by and checked out the indoor and outdoor unit making a couple of recommendations, but said that overall my AC was in great shape and there was nothing to do right away. He walked me through basic maintenance of the outdoor unit and gave me some ideas for my hot water heater as well.   I went ahead and booked him for a needed safety adjustment to my heating system
So far so good, will update after the heating work, but based on timeliness, knowledge, responsiveness, and overall customer service; definitely recommend.

We are so pleased with John Nugent & Sons. We haves used them for AC/heating since our move into our house and have always been pleased with the service. Today I called them about plumbing, specifically a recently discovered brake/leak between the laundry room and bathroom. Not only did RL and an assistant come over but they determined & fixed the issue with a couple hours. I am just so pleased. The whole process was much, much less painful than expected.

John Nugent is now on my favorites phone numbers list

Customer service on the plumbing side- not great at all. Spoke with the owner/Dana...was very rude, aggressive, and had an attitude. The plumbers on the other hand are spectacular and always do a good job. Customer service on the hvac side- great. Spoke with a lady I believe her name was Kristen...very polite, sweet, and professional. The HVAC technician who came to my house was awesome. Very knowledgeable, and got my ac taken care of.  Overall I rate 3 stars for the great technicians, plumbers, and customer service from the hvac dept. 2 stars knocked off due to plumbing customer service. Great company though, I always reccomend to my friends and family!

Jafar is awesome!  He was just out looking at my hot water that has just been warm. He diagnosed quickly and gave me options at different price points. He was super patient with all of mine (and my neighbor who is having similar issues) questions. He did not put any pressure on me to go with the most expensive option of replacing and I very much appreciate that!  I have to decide which which option to move forward with but I will absolutely use him when I decide. I know why all reviews are 5 stars!

Very responsive and reasonably priced. Serviceman was at my home in under 1.5 hours. Would recommend to friends and family.

Initially had a good experience with this company. Bought an AC tuneup and it seemed they'd exceeded expectations. However turns out the technician had fixed things that weren't broken and what he did caused my unit to freeze and unnecessarily left me without AC for 2 days with 90 degree weather. A month later my blower motor broke and though they didn't charge a service call to diagnose on account of the problems they'd caused previous month, Sila quoted $2100 to fix it. Called another company who's doing it for $1125! Do not plan to use Sila again.

We set up an appointment on their online scheduler.
I didn't hear from them, so gave them a call.  Apparently, the scheduler doesn't work so don't bother. Or, maybe it does and they chose not to call.
We (tried to) use them because we get mail sent to our address. We tried to set an appointment, and the rep said they don't service our area.

Fix your scheduler.
Stop sending junk mail outside your area...maybe even define your area.  That should stop 1 star reviews from irritated potential customers that have to wait another day.

Magnolia Games...

So as a heating, HVAC and Plumbing Contract holder for my nearly 100 year old home, here is why I'm leaving Magnolia after having them service my house for several years....

Today (May 27, 2016).  As a contract customer, I have an system check scheduled for today from 4-6pm.  I made the appt Monday and I called and checked in at 2pm to let them know I'm home and they could come earlier if they wanted.  At 4:00 when I call to see how the technician is doing, I get hold for 4 minutes and they then tell me that they are Sorry, it's for next Friday. I tell them very frankly that is not true and this is there little game to make it look like it's not their problem.  I'm sure they're making more money somewhere else with that person rather than taking care of their contract customers.

Over a year ago... Father and son team come in to check my boiler for it's annual checkup.  I've got a hot water radiator system that has been around for ever.  The system is running two weeks into the chilly weather with no problem.  Father comes down, tells his son to go to the truck for something.  The father flips the power switch and then he takes off the cover and pokes his screw driver in there.  Few minutes later, he turns it back on and it does not work.  Now his sone is back too.  I tell him the system was on and running when he turned it off and that I haven't had a problem in the last 2 weeks.  He claims he did nothing.  I ask him why does it not work after HE touches it.  I proceed to tell him to fix it and I'm not paying for his mistake and I give him a few minutes to confess to his son.  After a few minutes and him checking to see if they have the part, he finally works out a way to say he was able to fix it and he won't charge me.  That he may have had a spark as he was checking the system earlier.  Just another frustrating moment by a Magnolia person who may have made a mistake but chose to cover it up and possibly stick me with the bill.  Imagine someone out there not so savvy.  They are probably ginning up repairs through incompetence or malice.

Over two years ago...  I need to get a new air conditioner and it's a complete system replacement due to new coolant, high pressure hoses, etc.  I have special guests coming to visit and can't afford to botch this.  I get their quote and then I get competitive quotes because I was specifically told that they will match prices (by the technician who priced out the install).  Well, he decides later they're not matching any quotes.  I get a.little hot about it because their price is nearly $1000 over.  The temps are hot, I've got Magnolia on the schedule before my guests arrive and they are screwing me over.  So I say proceed, but then the Magnolia guy feels like he doesn't want my business now.  I had to go to the Magnolia family to get them to tell this idiot of there's to do the work and be nice to the customer.  They did the work and we got it all done, but the process with this idiot was exhausting and I had guests arrive the next day.  

I was hoping that these might be onesies and twosomes, but at the end of the day, to include today's schedule FUBAR to cover for their staff, it is a pattern of ignorance, lack of competence and scrambling screw-ups to go with lying to their customers and their management.  Not to mention they never, ever had the best price or the best service.  They were fair to middling at best.

I personally had a great experience with Jiffy.  I had several, major, spur of the moment repairs that Jiffy was able to correct quickly and with minimal disruption of my household.  I've ended up having to replace all my gas lines, my water service line and all my bathroom plumbing.  

I had called 3 other companies to get my service line replaced and it took several months to just get quotes and I could not get anyone to even start work.  Jiffy came in diagnosed the problem and had work started and finished within 2 weeks of my first call.  At the same time they determined that my gas line was less than half the size required for my service which needed to be replaced.  While all this was going on I had a contractor renovating my home who discovered rusted pipes in my bathroom.  Jiffy was able to come in and pull and replace everything in two days.  

Throughout the entire process I was in constant contact with Pete at jiffy who responded to every call, text and email usually within 20 minutes.  From my experience I cannot recommend their services enough.

We have used Real Plumbers for many years. Most recently, we had a major repair to the pipes running under our floor leading to our radiators for heat (1890 house). They coordinated well with the flooring contractor, and all is working fine. They have also replaced a toilet, replumbed the half bathroom and installed a pedestal sink. We also noted the employee mentioned in other reviews. When we told the manager, we did not want him working in our house, they put a note  in our file. We have had only pleasant interactions with the other employees and are glad they are training apprentices to work on 100+ year-old steam radiator systems.