Drymount Air

Sean (DryMount) quite literally saved me from spending over $12k in unnecessary HVAC work that was recommended by another hvac specialist.

I had been dealing with poor cooling performance and another specialist - at a large company I'll not name - diagnosed that I had a coolant leak in my coil and - due to rust/age and other issues - I'd be better off replacing entire HVAC system for over $12k.

I brought in Sean for a second opinion and he was skeptical. He found the true source of the leak was from a valve closer to the unit and most likely caused by the same company who had performed cleaning on my unit several months prior. Turns out I only needed a quick fix.

Ultimately Sean did concur the coil in my system - while not leaking - was not in the best of shape and I ended up replacing just the coil rather than the entire system. This was roughly two years ago btw and the system is still working great.

Overall great experience. Rather than just giving me a single reocommendation, Sean gave me the info I needed to make my own decision: options and pros/cons of full hvac replacement vs coil-only vs leave-it-as-is, as well as options on hvac brands.

Drymount was great. They worked with me to tailor the project to my needs and were reasonable with the budget.

I needed both an HVAC system and a water heater installed. The company was very reasonable in their quote for everything that needed to be done. This is an amazing company. Sean was always very responsive, in answering ALL of my questions, and Ryan and his guys worked relentlessly to get these installed in my home ASAP. Even though unexpected issues came up, because I have an old home, this group was amazing, and went above and beyond to make everything perfect. Furthermore, the  job entailed much more than was originally expected, but the company didn't charge me more, and kept their word on the contract. As a person who works two jobs, I am very appreciative of such an honest, and hard-working company!
If you need an HVAC and/or water heater, hire these guys!

My AC motor blew and Drymount was the first and most responsive company I found on Yelp.  Service was incredible - they got here on time, diagnosed them issue, and committed to fixing it. We had some challenges with the fix but they communicated clearly and were fair with the pricing. Great service and great work.

Response was very fast and times where flexible. The crew was friendly and knowledgable. The price however was a rip-off. I was impatient and settled because no A/C for a week was taking its toll. A fan motor replacement should not be over a $1000. another crew would have done it for half that.

A+. Highly recommend for HVAC, water heaters, plumbing. Post more words post more words

Pretty disappointing and frustrating experience.  The person who came to do the estimate was pretty cranky and not customer service oriented.  His mood was not improved when he got blasted in the face by refrigerant from my compressor - this happened because his hoses were not properly tightened prior to attachment, and I might have lost maybe a half pound or so of refrigerant (that stuff is expensive!!).  The guy then told me my refrigerant was low (you don't say) - I have no idea whether it was low before this incident or not.  When I proceeded to ask questions about other aspects of the HVAC system, he responded rather curtly with just the diagnostic price, ignoring my questions.  Eventually he did become slightly more pleasant and went up to my attic as I asked (not without complaining about it, though).  He promised to send me a write up with the diagnostic info and estimates for repair, but he did not.  In a follow-on discussion, the owner finally offered, after several requests to make some compensation, but only if I engaged them for additional services, and only offered these services during times which he know I would not be available.  The owner just stopped engaging and in the end my request to reimburse the diagnostic request was not responded to.  In sum, I feel like I paid $99 to come away with LESS refrigerant than I started with, no resolution to my initial issue, and a waste of my time.  I will ask Yelp for some help making this right, as I only engaged Drymount as a suggested business by Yelp.  Recommend CD Shanahan instead of these guys.

Great service and good prices. Had a good experience getting my AC replaced in advance of the summer heat. I recommend this company for your AC needs.

I contacted Sean to diagnose and fix an issue with my HVAC; it suddenly stopped working during 90+ degree weather.  Bottom line: They're very responsive, they get the job done, and the pricing seems fair.  Highly recommended.

Awesome service. Came over within an hour of reaching out on yelp on CHRISTMAS EVE and fixed our furnace!

The website list (703) 486-4116 as their business phone number--it does not work. I had to call others that knew Sean Shanahan who runs the business and after calling 703-380-4882, he finally answered and said that the other advertised business phone number was no longer usable. Because he installed a new HVAC system in my TH last year with a 2-year warranty, he has yet to follow up when I called him twice over in the past week. The TH is without any heat and it had dropped below freezing this week. Now he will not answer his new phone number, as it keeps rolling over with unanswered messages.

Amazing company!!! We had some concerns about the HVAC unit that was recently installed by a different company and Drymount came out promptly (24 hours after making initial contact). They assessed the system, addressed the issue and got everything all fixed and for a great rate at that!

They took great precautions re: COVID and also were just so friendly with fabulous customer service. If we encounter any issues with our system we will be calling them moving forward!

Unlike almost every service I contacted, provided a quote over Yelp ($200 to unclog toilet), came over within a few hours, fixed the issue and charged just that. Very easy and professional.

Quick response and quick turnaround. Excellent service to fix a leak and verify its source. Highly recommend. Price seemed reasonable as well.

Contacted drymount about our water heater that was on it's way out.  Sean replied right away and gave us a quote for a replacement water heater.  His prices were competitive and he was very responsive and could do our project right away.  We decided to book with him.  A date was set and the crew was here on time and the install went great.  Super easy experience all around.  We now have hot water!  Thanks Sean and team for your help!

Made an appointment. Resident at the property took time out of their day to allow plumber access to the property. Plumber never showed up. Did not even have the most basic professional courtesy to call and cancel. Would not recommend.

Responded with sense of urgency to my quote request to replace my water source heat pump in my condo that had a leaking coil. They also found a Carrier unit to install and scheduled the installation the next day so that I did not have to wait.

They arrived on time for the installation with multiple crew members. The first guy came to start the demolition of the old unit, the next trio came to finish the installation.

They did a great job in installation and making sure it all functioned properly.

The job took about six hours in total. It would've taken probably closer to four if they had not been delayed in procuring the Carrier unit, which was out of their control.

I had an AC unit that would not blow cool air. Identified the problem on Saturday afternoon, spoke with Drymount that night, they were out the next day. It was a rooftop installed unit, and drymount had to replace the capacitor for $299, and 2.5lbs of refrigerant at $150 per pound, but a total of $793. It was a little more than i expected to spend, but my house went from 86 degrees to now 75 degrees. I'd recommend them any time.

I used Drymount for a garbage disposal installation, as well as dishwasher repair.  In each instance they were fantastic, from the owner to the techs who came out to my residence.

I cannot recommend them enough and will continue to use their services.

The HVAC needed serious cleaning. Michael did a quality job and I'd hire them again in a heart beat.

There were many issues with our boiler and plumbing both here and at a rental property. They worked very hard and even came back at 8 pm to finish
up.  Both Sean and Mikey are so nice to work with. Highly recommend.

Turned out I didn't need service right away but i was impressed at how quickly they responded. Based on my initial experience i would be willing to contact them again.

Excellent experience. Sean and crew are cordial and very professional!  Gave me very competitive quote as well.  New heater install, beautiful job.

This business is a scam.  TL; DR:  I wanted to sign up for a 2x/year HVAC inspection plan.  Drymount got good reviews and was local to my neighborhood so it seemed good.  Sean was responsive in the beginning, but seemed to slow roll me, almost like he didn't want my business.  Two months later, after I paid for the plan, he became non-responsive and didn't respond to emails.  I should have been suspicious from the beginning since there is no listed address on the website or on Yelp.  The phone number does not work.  I wasted 2.5 months on this bogus company.

Feb 28 -- Contacted Drymount through Yelp about signing up for a twice a year HVAC inspection plan; Sean responded by sending the agreement plan.
Mar 2 -- I asked him about talking to discuss signing up for the plan.
Mar 3 -- I emailed him again to say that I'm ready to sign up.  He sends me the plan.
Mar 4 -- Sean said he would call me tomorrow to discuss the plan.  But there is no call.
Mar 13 -- I contact Sean through Yelp to say that we are ready to start the inspection plan.
Mar 16 -- Sean asks for my email address to send me the invoice.  We speak on the phone and he says it might be better to wait until the weather is warmer to do an AC check.  I said that's fine.
May 5 -- I email him to say we're ready to sign up now that the weather is warmer.  He sends the invoice and says he can do the inspection the next day.  I pay $199 for the plan.
May 6 -- I notify him that I paid and asked for confirmation that he's coming today Thursday.  He says tomorrow Friday might be possible but it might be a borderline temperature for an AC check and that Monday would be a better day.
May 7 -- I respond by saying just to confirm when he will come.  No response.
May 11 -- I ask again for confirmation for when he will come, since he didn't come on May 7 or May 10.  No response.
May 13 -- I ask again for confirmation for when he will come.  No response.  I call the business number several times -- it says the call cannot be completed.  There is no address listed on the business site or on Yelp.

The owner and the techs were great.  They have a great response time, are communicative, friendly, very respectful, and are all around professionals.

I have used a few companies in this industry over the past year and Drymount Air is by far the best of them.

Highly recommend!

Great company and even better employees!! The man who owns and runs the business, Sean, is amazing. He's so helpful and professional. I know nothing about HVAC but was curious about what was wrong and what needed to be done to fix it so Sean took the time to explain it to me so I understood exactly what needed to be done. He even gave me the best price I found anywhere else and he was 1 of 7 companies I got an estimate from! If you have any issues in the HVAC department defiantly, without a doubt, call Sean and the guys at DryMountAir!!

Highly recommend Drymount Air. They were quick to come and diagnose the problem. When they had to order a part they were very responsive and came out as soon as it came in. Their technician Danny was outstanding. He was extremely thorough and very professional. He didn't leave until the unit was up and running to its 100%.
If you have AC or Air vent problems contact Sean and his team that are incredible! 5 star service

DO NOT TRUST under any circumstances! We called this company for a HVAC service and they told us your system needs refrigerant! The price they gave us was so high but they said it is a huge problem and if you don't fix it now, your system will blow up!!! The price was 800$ for 8 pounds for a R410a system. After paying them half of the money as deposit, we noticed the price should have been about $40 to $50 per pound! We confronted them and they then started telling us since you were unhappy, we only charge you $200 for the rest of the refrigerant (5 lbs) which means $40 per pound was reasonable. Anyway, we stopped paying them more since the trust was already gone! DO NOT USE THEIR SERVICE UNDER ANY CIRCUMDTANCES! They had one tech on phone and a kid with no hvac knowledge on the field asking the tech what should he do next! Redicioulous!

I don't usually write reviews, but this business deserves it. Our AC crapped out twice - the first time because another company didn't screw on the refrigerant caps, and the second being diagnosed presently. They have come out the same day I've called - we have a toddler who we have concerns about overheating/sleeping well. They've been thorough, done excellent work, and treated me more than fairly. After being nickeled and dimed by other servicers, this actually feels like a business that cares about doing good business. I recommend to all unreservedly.

Sean and his team have been incredibly responsive and helpful during my AC outage. They were able to fix my AC within a few days of me reaching out and provided a very reasonable quote and did great work. I've already recommended them to some friends and really appreciate the hard work they did. It's 94° today and I'm chillin in the AC, thank you!!

I found Drymount Air via a request in Yelp to replace my garbage disposal. The price was reasonable, they showed up in the 2 hour window scheduled, and completed the job in 30 minutes. I highly recommend them!

Sean was very easy to work with and explained exactly what was going on with our system and fixed our issue ASAP. He took our service call the same night and provided us with a solution. I would highly recommend his business and will definitely be keeping his contact for any future jobs! Thanks Sean!

I had an unusually difficult clog and some toilet issues. Sean and his team came out and patiently, diligently solver over two days. It took a while but they did excellent work, provided constant updates, and explained every step. I was pleased with the final result and very appreciative of the way Sean conducted the operation. I'd highly recommend Drymount for plumbing.

After one HVAC company came out (and charged me) telling me the noises coming from my system would require a replacement, I tried Drymount in hopes for a fix, opposed to a new system. The system is not tremendously old and has had regular maintenance so I found needing a new system hard to believe.
Sean came out and replaced the motor the same day. He charged a very fair price (extremely fair if you compare it to the price of a new system), was friendly, and remained covid conscious the entire time he worked.
Thanks for the honest work!

Excellent experience! Sean and Mikey were fantastic (as well as another employee who was assisting briefly--didn't catch his name), responsive, and knowledgeable. My husband and I did a lot of troubleshooting on our water heater--changing the thermostats and heating elements ourselves--before we called Sean. Sean walked us through one more potential issue before we all concluded that our 7-year old Rheem was just ready to be replaced. Sean answered all of my questions and we determined we'd go with a Bradford White. It was a reasonably long replacement process on the day-of, but there was a lot of re-piping we ended up doing and they were dealing with some unavoidable truck issues that messed with logistics a bit. However, despite those unavoidable issues, they were dedicated to replacing the heater and pipes as quickly and as well as possible. And now we have showers that have hot water for longer than six minutes! They were just fantastic, right-priced, and I'd recommend them to anyone having water heater issues or needing to replace a tank.

My water heater died on New Year's Eve. I found Drymount Air on Yelp, and Sean responded immediately. My water heater was oddly placed behind my HVAC, which required extra work. Sean's team removed the HVAC, removed the old tank, installed the new tank, and reinstalled the HVAC. They even added Freon, and provided a warranty for the HVAC. The jets in my spa had stopped working, so they fixed those, too. They cleaned up before and after their work. They completed the task quickly with professionalism and stellar customer service. I would highly recommend Drymount Air.

I needed my gas water heater replaced. My water heater was 20 years old and the gas connections needed to be updated. Drymount Air gave me a fair price and came out and provided excellent service. I am very happy with my hot water heater replacement and will definitely use them again for any HVAC or plumbing needs.

(5 stars for the technicians, but I took off a star for a scheduling snafu). Our air conditioner stopped working the other weekend, so I got some estimates through Yelp. This company responded right away, provided an upfront cost estimate and said they could send techs the next day, so I went with them. I was told the repairmen would be at my place between 8:00 a.m. - Noon the next morning.

By noon, when no one had showed up yet, I called and spoke to Sean, and he was honest and admitted that he had forgotten to schedule my job. He then pulled techs off another job and they were at my place within a half hour. I understand that things happen, and I appreciate Sean's honesty, but I still woke up early and waited for more than 4 hours for a technician to show up. I had scheduled for the morning because my house cleaners were coming in the afternoon, and I was really hoping to avoid having the cleaning people and the AC repair folks at my place at the same time. Of course they arrived within minutes of each other and I had 2 repairmen and 3 cleaning people in my two bedroom apartment with no AC. Thankfully everyone involved was very understanding about the situation.

The techs were excellent! They were very friendly, professional and efficient, and were able to diagnose the issue almost immediately. Our AC was working again within about a half hour of their arrival. They also did a full check of the system, replaced the filter and provided recommendations for maintenance and upkeep. It was really reasonable, too. I received a $10 off discount on the visit by booking through Yelp. All in all I was very satisfied with my experience despite the scheduling mix up.

My kitchen sink clogged up on me.  After paying $49 to have Len the Plumber out and getting a quote for $515 (after coupons) and declining and receiving another free quote from Roto Rooter of $689, I went with Drymount Air who quoted me $179 to come out first thing and unclog the sink.

They arrived right on time, came in with tools in hand ready to do the work.  The were friendly, efficient, and successful in clearing my drain.  

They charged me exactly what they quoted me and were on their way.  All in all, if I were you and I had a small plumbing emergency I would steer clear of the Roto Rooters and the Len the Plumbers of this world and go with Drymount Air instead.  They were excellent and I'm very happy to have a functional kitchen sink again.

Although the guys did decline to do the two days of dishes piled up in my kitchen, I think I'll still give them 5 stars.

Thanks a lot guys, great work.

Steve

These guys are fantastic.  My HVAC system had a strange communication error (between outdoor and indoor units) that has been a problem since the system was installed at great expense (nearly 10k) ten years ago.  Even during the first warranty-covered years, the installers (a different company - not Drymount), never got to the root of the problem; instead, they just kept resetting it, and soon enough it would happen again.  Eventually, I learned how to reset it myself and did that many times over the years.  Finally, this year, Drymount rewired it and solved the problem, apparently for good (it's been about six weeks now and still working beautifully - no more communication errors).  I'd recommend these guys anytime you want your system checked out or worked on.

They failed to show up for an appointment scheduled a week earlier. They did not tell me they would not show up and two days later, they still haven't responded to my messages asking why they didn't show up and asking to reschedule. I'll use another company that can communicate appropriately.

I canceled a previous appointment to replace a water heater  at the beginning of covid because I was nervous. When I rescheduled, they showed up in masks, gloves and took precautions...good communication, very efficient, polite, professional. I was teaching live classes and had meetings while they were here working for 3 hours and they were very quiet and respectful. Definitely recommend.

I contacted Sean because I need to replace my water heater unite. I sent pictures of the unite and agreed about the price. He requested to do it before May 1st. I asked him to come and see the unite as well as discuss work in person since March 29th. I sent text message last Friday checking if he was available to talk over the phone and he replied yes. I called he did not pick up the phone since last Friday until today Tuesday. Bad communication and carelessness. Will get other plumber to do the job.

Great service and friendly knowledgeable staff.  I recommend them for anyone looking to replace their HVAC unit.

HIGHLY RECOMMEND! I urgently needed an emergency window A/C unit installed, and they were on the job when nobody else was responsive in time. Sean and Bobby did a fantastic job, arrived ready, and the entire emergency was resolved within 2 hours. They were considerate (taking off their shoes) and wore masks in the house. I told them to keep their shoes on because of Covid and people going through the house with shoes on prior to their arrival. Above all, they did an outstanding job. 5/5. Here's why:

They are highly professional, know what they're doing, and HONEST. They did not try to overcharge me; on the contrary, they worked with me to get me the best possible pricing. Given the emergency, they did the humane thing. I will do business with them for many years going forward, and am so relieved to have found them in the area. They will service your DC townhouse with grace under pressure, integrity, and do a great job. Peace of mind, finally. Thanks Drymount Air, for treating this customer like a good neighbor and valued client. VERY HAPPY WITH THE RESULTS!

Quick response, professional service and reasonable price! Drymount replaced my garbage disposal and it was a seamless process. I would definitely recommend them.

After turning our heat on for the first time this year, we noticed water dripping out of the bottom of our furnace. I reached out to a few HVAC providers on a Saturday night around 5:00 PM to get some estimates. Sean responses roughly 10 minutes later and after a few clarifying questions, said he could be there the next day between 4 and 7. His fee for a weekend consult was only $10 more than a weekday consult. The next day, he called me at 3 to say he was done early with another job and wanted to know if he could come by before our window. He was very polite and professional and identified the relatively easy fix after about 15 minutes, and even showed us how to fix it ourselves in the future. I was thrilled to work with him and will certainly reach out to him again for any HVAC needs.

Great service and super easy to work with. Will definitely use them again for any plumbing needs!

Got an estimate and scheduled very quickly on a Sunday, and came out the next day.

Sean and Adam replaced my old water heater and did a great job. They had a few curve balls with the setup in my home, but were able to solve the problems and get everything running properly in just a couple of hours.  They also did my AC coil while they were here, after noticing it needed a cleaning and did good work.

Great service, friendly, and professional. I'll definitely hire them again in the future.

We bought our home and on day two the old 30yr old furnace decided to give out. We were with freezing temperatures and needed a replacement quick and affordable.
Sean was great- patient, revised everything via pictures I sent him. He gave us a quote that matched what we paid and the new furnace works great! Coordinated install and he was ready to go with machine within a day.
This team was responsive, attentive and friendly. Highly recommend-so much we want them to do our maintenance for entire HVAC system from now on. Thank you!

Very responsive and reasonable with pricing. They found the issue quickly and repaired it. The only reason I'm not giving 5 stars is that the tech was pretty disorganized at first in terms of finding the right tools. That said, he found and fixed the problem quickly.

Drymount came out to replace my broken garbage disposal. Scheduling was a breeze, the service was efficient, professional, and knowledgeable. I would use Drymount again.

Adam and Sean know their stuff and work hard to make things right. Our A/C went out at the start of summer and they came out to fix it. Wasn't a cheap fix but two months in it broke again in a different spot. They spent numerous hours and multiple trips back to our house to get it right. These guys are responsive and take ownership of their work. Hard to find these days. We'll definitely recommend them to others.

Very responsive, quick diagnosis and fix! They were happy to explain what they were doing, answer questions and were knowledgeable. Had the part I needed on their truck and got my A/C working again. Would recommend them to all!

I had Drymount Air come in to provide a second estimate after another HVAC company in the DC area told me my entire furnace needed to be replaced. It turns out that my furnace was fine, and that I didn't need a total replacement, which saved me several thousands of dollars. I'm very glad that I had Drymount come out and provide a second opinion. Communication was prompt and smooth throughout.

We needed a dish washer installed along with a garbage disposal and water line. They responded quick. I've had luck with yelp and getting decent ppl for small jobs or charging reckless prices. To be honest these guys made me believe in this app again. I would definitely recommend their business

They were great! We lost hot water, and I reached out to a few water heater providers that night. Drymount responded immediately and came over that night for an initial assessment. Sean realized that he needed other parts, and scheduled a time for the next day to come back with a coworker. We now have hot water, and are very grateful for their services!

The outdoor unit for our mini split system started making loud cracking sounds on a snow day. After trying 3 or 4 different places with no luck, I found Drymount Air on Yelp. They were able to fit me in same day, coming after hours to take a look.  While we couldn't reproduce the issue, they checked out the system and assured me they'd call tech support for additional info and follow up with me. They even waved the normal diagnostic fee. If you have to have heating issues in the dead of winter, make life a little easier by going with someone whose responsive, reliable and works with you. I'll be calling Drymount Air for regular maintenance and any issues that arise in the future.

Great service! Our garbage disposal broke, & we needed a new one installed ASAP! I messaged DryMount Air at 4:30pm on Labor Day & they arrived SAME DAY! Definitely would recommend!

I had a 10 year old gas water heater that gave out after a waterline rupture near my home that caused a loss of water pressure.  Due to the age of the unit, and after a very unsatisfying visit from one of the big name plumbing companies (still waiting to receive their estimate), I took to Yelp on a Sunday evening to get some cost estimates from some of the smaller companies that had positive reviews.  Drymount (along with two others) responded immediately that night and again the next morning by telephone.  While I was not expecting such a fast turnaround, Drymount came to my home at the end of the day and installed the new water heater.  The entire process from the Yelp inquiry to completion of installation was less than 24 hours.  We have had no issues with hot water with the new heater.  Overall, I am totally satisfied with my experience working with Drymount and would recommend them.

We needed a new furnace and were put in touch with Sean at Drymount Air. He responded to my inquiry almost immediately and spent a good amount of time explaining my options at various price points, providing helpful pros and cons to each solution.

Sean and his team came out and immediately got to work, completed a great installation and answered any questions I had. They also installed a Carbon Monoxide monitor in the basement. Received a follow-up text from the team the next day checking-in to make sure everything was OK, which I appreciated. I will contact them for anything HVAC related going forward.

These guys were awesome! They were reasonably priced, polite, on time and able to do an AC window unit, just in time for a humid weather spike a key to happen. Everything works great!

Sean was great, he came to look at my furnace the same day, and his prices are competitive. He was able to get it started again, and told me what could be a possible issue to keep an eye on. I'll definitely call when I need help around the house with other systems

I had the best experience with these guys and I'm so glad great reviews helped me to find them. Typical A/C breaking down story but they were super responsive and made time to get me fixed for a good price. You can tell when you're dealing with honest professionals and I can't say enough good things about my experience with them. I can't wait to recommend them to friends and colleagues since it's tough to find good people.

Sean and Co were great to work with. Very honest about the issues and the price of the work was very reasonable. He identified the issues with the dying heat pump system and replaced it and installed the new one properly! Great company.

Good experience with these guys. Came on time and price is the best for the service. Thank you guys

These guys are a lifesaver. Our AC went out on one of the hottest days of the year. I used Yelp to get quotes, and most of the companies didn't respond or couldn't come until later in the week. Drymount got back almost immediately and had a technician over within a hour. He quickly fixed the issue. Good price and quick service.

Excellent service.  Called them in for routine a/c maintenance/checkup.  Adam and his brother came the next day.  Some up-sell, as to be expected (changed a capacitor, cleaned the outside coils), but they did a very thorough job, spending about 2 hours looking things over.  Very polite, clean, and knowledgeable.  Got an estimate for a new water heater and will have them do it.  Highly recommended.

I had a great experience with them. My AC unit wasn't turning on. They quoted me a reasonable price for a diagnostic and came out the next morning, as scheduled, providing a one hour heads up before they arrived. They quickly assessed the problem and then gave me alternatives to solve it and tailored a solution to fit my unique situation. I would happily use them again.

They got the job done. They didn't complain. They worked hard. No pretty van or fancy uniforms. I would hire them again.

Our garbage disposal was leaking from the base and Drymount Air was the first to respond (and with a very reasonable quote) to replace it. Sean was extremely responsive and got us scheduled as quickly as possible. The technician, Adam, was highly professional and in this covid quarantine time, came to the house with a mask and gloves, which was very reassuring. He replaced the disposal in less than an hour and also helped with a small issue with our toilet tank. I was able to pay the invoice right on the spot via my phone so didn't have to exchange cards, checks, etc. which was another great benefit during #socialdistancing.

We lost our heat today, the Sunday before Christmas, and by the end of the day we were warm again thanks to Sean Shanahan of Drymount Air.  We called Drymount, he told us when he would be here and arrived at 7:20 pm as promised.  The furnace ignitor was replaced, and since he was in the attic checked the gas value, which was working fine.  He was professional and explained what he was doing and why, very pleasant and fairly priced.  We would highly recommend Drymount Air, and we made arrangements to have him replace our water heater after the holidays.

I was having a heck of time trying to find someone to just try and light the pilot light in my gas fireplace. Specialized fireplace companies are all very busy right now as the weather gets cooler. Most were not available to do this for at least a couple of weeks and wanted to charge around $250 for a standard fireplace inspection. I had one plumber from another company scheduled to look at the fireplace before I realized that all they would do would check to see if gas was being supplied to the fireplace. He wouldn't be able to actually light the pilot light. I was looking for handymen, neighbors, anyone to help out.  Drymount air was able to come to my house the same day that I contacted them and got it working for $89! Getting this completed was time sensitive as was in the process of getting my home sold and this issue was identified as part of a home inspection that needed to be corrected.

The DryMount Air team was quick to respond to our needs and did it in a professional manner at an affordable price.  We've added them to our contact list for future needs.

Drymount was a great company to work with.  While my regular guy was too busy to respond to my emergency call, Drymount Air responded and arrived the same day.  And when my A.C. essentially exploded again that same week, Sean and company came in with twice the man power to deal with the issue.  A.C.'s been going strong for the past ten days with no complaints or issues.  10/10 service, cannot recommend enough.  Thanks guys!

Sean replaced our water heater at a very competitive price after comparing with multiple vendors. His work is efficient and clean. He and his crew are very friendly and flexible with his schedule.

The first day he was supposed to show up, he didn't, which I brushed off because he called and said he was down a man and would need to come on a Saturday. On Saturday, he showed up when he wanted to. He seemed pretty beat up, maybe very hung over, but I brushed that off cause he seemed nice enough, and hey, it was Saturday. He couldn't fix the unit that day, as he said he was missing some tools and needed another guy. He then said he'd show the next day, but then delayed again, which again was brushed off because it was Sunday and he needed to spend time with his gf, I could get that. So, when he would show up, he seemed to have no knowledge of a mini split system, and from his first visit, the situation just got worse. I gave that a pass because I don't expect people to know everything, but, he assured me that the work would be completed by today (Friday), because I kept telling him have people visiting and have a hard deadline. He said someone would be here yesterday, and he took my condensate pump to return for warranty the day before, which I assumed would offset costs for a new pump for me. But, nobody showed, no word, he didn't answer calls or texts even though he said someone would come yesterday and kept assuring me this would be done before I had people here, and worst part about it is he took my pump! It seems like he just decided not to come back and just get the pump return for warranty. It's very sketchy. Anyways, all in all, just pretty unreliable and can't really trust what he says in terms of scheduling. I'm also much worst off now than before I even called him. The unit did have a slight intermittent leak before, but at least it worked some, whereas now I have to try to fix it myself and have to go try and find a new condensate pump to install. All in all a terrible experience, he seems to be full of excuses, and I had to take time off of work just to put myself in a much worse situation.