J Hood Services

This company has been really reliable, informative, prompt, and efficient. They know what they are doing, and they will also take the time to explain to you what is happening, what they suggest and why. As a woman, I consistently felt safe with all the guys who came out, and I never felt talked down to at all. They were also all amazing with my dog, who is very anxious with new people, so much that I think they actually helped him relax about meeting strangers in general!! And of course, their work is excellent and their installation looks very tidy. It is a relief to know that this company is so reliable in all aspects of customer service!

J Hood is absolute fantastic.  They were recommended by my condo HOA to replace my tanked water heater to a tankless unit.  Below is a commendation letter that I personally wrote and sent to Mr. Hood.  I'm having them come out to replace my AC Air Handler next week to remedy a horrible job ARS did 4 years ago.
Mr. Jeff Hood:
I'd like to take a moment of your busy day to inform you of the exceptional service I received by Dave and Drew who recently came to my Alexandria residence to replace an old Bradford-White 75 gal. water heater with a tankless Navien system on Oct. 11, 2022.
In the span of the past few years, I consulted with several companies on my options and cost estimates. I inquired with our residence property manager if there was anyone they recommended and they offered J Hood. I promptly called and spoke to a very cordial gentleman named Cody who promptly and professionally scheduled my estimate. From the first moment I met and interacted with Dave to provide the estimate I knew I had made the right choice to not only pursue a tankless system, but to also do so with J Hood.  
Upon their timely arrival, the team prepped the area and consistently monitored their activities to not cause any collateral damage while removing and installing the old and new systems. Having worked many years in the home improvement industry, it rapidly became apparent that the quality of the materials exceeded my already high expectations. The quality and care of the work being performed represented not only Doug's exceptional knowledge and experience, but also the insight and wisdom of J Hood to hire such a top-quality team in the first place.  Moreover, what can't be learned out of technical books is the high level of integrity and ethics the team brought, which to me is what's most priceless.
In summary, I'm likely not informing you of anything you don't already know but thought in these difficult social and economic times I wanted to make a point to not only thank Dave and Drew for their exceptional effort, but to also thank you, Mr. Hood.  My father has always told me that exceptional performance is always a representation of exceptional leadership.
With extreme gratitude,

Wow... I could not have chosen a better plumber to solve my problems...I thought my water heater was going to have to be replaced...I had another plumbing service out the week before and was changed $800.00 for thirty minutes of snaking out a drain... didn't fix the problem...J. Hood came out on the recommendation of my neighborhood social media feed...they were prompt and professional...they located the problem in minutes...not my water heater but a line in my AC was the issue...they fixed it, cleaned up the water flooding and guess what, they didn't charge me anything because they said it was just a minor problem and I had already had a bad experience with the other highly advertised plumbing firm...I can't recommend J. Hood Services enough...a bright light of service, professionalism, and integrity!